Questions

Covering Letter:
Read the job advert and write a covering letter applying for the job from 120 to 160 words, in
the following
- State which job you are applying for and where you saw the advert
- Give your reason for applying for the job
- Say why you think you would be the best candidate for the job
- Begin adn end the letter approriately

Marketing manager required

- Are you competitive? Do you have a degree in marketing? Are you looking for a position with
market leader? Are you willing to travel?
- You will be responsible for our Southeast project? You must be a team player but also be ab
a strong dynamic team with little support. English and experience is a must. A second langua
desirable.
- IVY Sportswear is based in Thailand and we have a proven track record in offering our servic
you think you have the necessary skills and are passionate about your career. please send yo
with a covering letter to Head of Resources at hr@ivysports.com. Successful candidates will b
to interview.

Read the job advert. Write a covering letter in about 180 words to apply for the job
Sale Intern
Fast-growing company wants hardworking and enthusiatic person.
Skills/Qualities required:
- Calm under pressure
- Good at problem solving
- Well-organised
Responsibilities include:
- Conducting research and collecing data
- Calling potential customer
Send CV to James Smith.
Read the job advert. Write a covering letter in about 180 words to apply for the job
Junior Event Manager
Fast-growing company wants hardworking and enthusiatic person to support senior staff.
Skills/Qualities required:
- Calm under pressure
- Good at problem solving
- Well-organised
Responsibilities include:
- Recruiting new staff
- Managing Social Media
Send CV to Marc Lefils by 10th May

Write a covering letter to accompany your CV.

- Indicating interest in position and enclosing CV
- Explaining why you would like the job
- Giving brief details of suitable skills
- Resquesting an interview

Sales Associate
Job Title: Sales Associate
Company: ABC Clothing Store
Location: Downtown City, State
Job Description: ABC Clothing Store is hiring enthusiastic Sales Associates to join our retail t
Responsibilities include assisting customers, processing transactions, organizing merchandise
maintaining store cleanliness. No previous retail experience is necessary; we are looking for
individuals with a positive attitude and a willingness to learn. Part-time and full-time positions
available with flexible scheduling options.
Interested candidates can apply in person at our store location or email your resume to [ema
address]. We look forward to welcoming you to our team at ABC Clothing Store!
 Your Answer
From: Phuc Pham
From: Phuc Pham
To: Vuong Pham, HR Manager
Subject: Application for Sale Associate positions
Dear Mr. Pham
I am writing to express my interest in the Sales Associate position after coming across the advertisem
company. I just graduated from the University of Finance and Marketing and am looking for work opp
an enthusiastic person because I often participate in many activities during my studies at school, whic
opportunities to make new friends. In my previous role as a sales associate at the JAY store. I have mu
customers, processing transactions, organizing merchandise, and maintaining store cleanliness. Durin
customers at the same time who needed advice about products and I was very stressed. However, by
solve the customer's problem quickly and in the best way. Thanks to that, I received many positive fe
would appreciate a chance to with you to discuss the position as well as my qualifications in further de
Please find my enclosed CV and feel free to contact me by the provided phone number and email atta
your consideration.
Yours sincerely,
 Questions
Buổi 1
When you meet someone for the first time, what do you usually
do and say to be polite?

Across cultures, there are many ways of being polite in firrst

meetings, e.g. some people shake hands, some people kiss, etc.
How manmy different ways to be polite can you think of?

Is it more polite to invest time to build relationships with small

talk first and then focus on the work or task, or is it better to
focus direcly on the task and build a relationship later? Why?

Which communication style (relationship-focused or work-

focused) do you preger when meeting people for the first time?
Why?

What is one advantage and one possible disavantage of your

own personal style?
Think about different teams and groups you are or have been
part of. What challenges do groups or teams have which can
make them less effective?

How useful and/or problematic is it to have people in a group or

team who are very different to each other? Why?

Who do you prefer to work with - people who are similar to you
or very different? Why?
 Your answers
Buổi 1
In my opinion, in different cultures and between individuals, there is often
significant variation in what people say and do when meeting for the first
time. For example, in my country, Vietnam, I usually have a warm smile and
slight bow of the head to express my friendliness and respectful. It also can
shake hands toghether, especically use both hands with elder or those of
higher status. And then I can engage in small talk such as What do you do
or Where are you form? That's what I usually do to be polite when meeting
someone for the first time

In my point of view, There are many ways to be polite, it includes both

verbal and non-verbal behavior. In Verbal Behavior, you can use respectful
language, especially with elders, or ask polite questions to show your
interest. In Non-verbal, using body language such as Eye Contact and facial
expressions is appropriate for expressing a respectful. It's also good to give
a present to make a good impression on them. Those are all the ways I
usually use to be polite for the first meeting.

In my opinion, it is more polite to build relationships through conversations

before focusing on work. Because I want to build trust from both sides,
thereby understanding each other's way of working and avoiding
misunderstandings. In addition, building relationships first also creates a
comfortable working environment, and healthy competition and builds long-
term relationships.

I prefer to choose relationship-building when meeting people for the first

time. because I want to build trust to find a connection with each other and
understand that person better. This also creates a more comfortable
environment for future appointments.

The advantage of focusing on relationships is that it helps build strong,

trust-based connections with others, which can lead to better teamwork and
collaboration in learning and working. However, it also has the possible
disadvantage is putting too much emotion into work. If a conflict occurs at
work, you must continuously manage that person's emotions and
expectations over a long time. This will lead to exhaustion and reduced
work efficiency.
In my opinion, different people in a group all have their own interests and
problems. Regarding benefits, they will give some very good ideas or
perspectives that can help innovation.
Regarding issues such as, if they give too many opinions but cannot solve
any of the group's problems, it can cause a conflict of opinions.

In my opinion, I want to work with people who have different views from me
more. because when talking to those people I will likely see different
perspectives and this will lead to newer ideas.
 Questions
Buổi 2
In business it is better to act neutrally and not show
your feeling?

It's better not to hide your feelings when talking about

work-related topics

What is one advantage and one possible disadvantage of

each approach?

Do you often ask questions when talking to others?

In discussion, do you often begin sentences with "I

think..." and "We should..."?
What is one advantage and one possible disadvantage of
your style?

Decide on one thing you can do to listen more actively

and successfully in the future
 Your answers
Buổi 2

In my opinion, Both of the ways also have advantage and disadvangtage . But I prefer
to choose to show my feelings when talking about work-related. Because this can help
me build better relationships with colleagues or business partners. In addition, I also
get to know them well as friends, not just colleagues.

Acting neutrally and hiring feelings:

The benefit of acting neutrally and hiding emotions is that there are objective
evaluations that do not involve emotions. Additionally, it can handle challenging
situations without being influenced by emotions. However, it also has drawbacks
causing a lack of connections with you and others and also reducing trust from your
boss and colleagues
Expressing feelings when talking about work-related:
The advantage of this ways is helps me build better relationships with colleagues
or business partners. In addition, I also get to understand them well as friends, not just
colleagues. But the disadvantage of this is depends too much on emotions. Being
too emotional in business may make you unprofessional and also lead to wrong
choices in decision-making.

When talking to others, I usually have many questions in my conversation. It may be

"How are you today?" if i know that person. "What's your name? or How are you?" If i
meet firstly.

In my conversation, I often use " I think" to express my ideas and perspectives and
"We should" to give someone pieces of advice or suggestions. And I also prefer to use
"I think" in all of situations.
One advantage of “I think” in conversation is that I can easily express my personal
opinion or viewpoint, helping others understand my perspective on a certain topic.
The drawback to this is that it can sometimes make your statement sound less
trustworthy and confident, especially in situations where clarity and conviction are
important to create a strong impact or influence the opinions of others.
In my opinion, Both of the ways also have advantage and
disadvangtage . But I prefer to choose to show my feelings
when talking about work-related. Because this can help me
build better relationships with colleagues or business partners.
In addition, I cam get to know them well as friends, not just
colleagues. it helps build strong, trust-based connections with
others, which can lead to better teamwork and collaboration in
learning and working

Acting neutrally and hiring feelings:

The benefit of acting neutrally and hiding emotions is that there are
objective evaluations that do not involve emotions. Additionally, it can
handle challenging situations without being influenced by emotions.
However, it also has drawbacks causing a lack of connections with you
and others and also reducing trust from your boss and colleagues
Expressing feelings when talking about work-related:
The advantage of this ways is helps me build better relationships
with colleagues or business partners. In addition, I also get to
understand them well as friends, not just colleagues. But the
disadvantage of this is depends too much on emotions. Being too
emotional in business may make you unprofessional and also lead to
wrong choices in decision-making.

In my opinion, Both of the ways also have advantage and

disadvangtage . But I prefer to choose to show my feelings
when talking about work-related.
Because this can help me build better relationships with
colleagues or business partners. In addition, I cam get to know
them well as friends, not just colleagues. it helps build strong,
trust-based connections with others, which can lead to better
teamwork and collaboration in learning and working
In my opinion, different people in a group have their own
problems and usefulness. What is useful is that they will have
many different perspectives and opinions when debating the
issue, helping them understand the problem more deeply and
find the best solution. Regarding the problem of difficulty in
harmony, not being able to find harmony between members
when working. I recommend that each person try to
communicate with each other in a friendly and open manner,
listen and respect each other's views.

In my opinion, I want to work with people who have different

views from me more. because when talking to those people I will
likely see different perspectives and this will lead to newer ideas.

In my point of view, Both of the ways also have advantage and

disanvantage. But I prefer to choose to show my feelings when
talking about work- related.
Because I want to build trust from both sides first and have
better connection with my colleague and business partner. In
addition, i aslo to get to understand them well as friends, not just
colleagues. This creat a comfortable working environment,
professional and healthy competition.