Tata Consultancy Services (TCS) is a global leader in IT services, consulting, and business
solutions, with over 56 years of experience helping businesses transform. It offers a wide range of
services powered by cognitive technologies, delivered through its unique Location Independent
Agile™ model. As part of the Tata Group, TCS employs over 601,000 consultants across 55
countries, driving innovation and excellence in the industry
Website: https://www.tcs.com/
Designation Business Process Services
Role BPS Trainee
Location Pan India
CTC 1.6 LPA (Upon the completion of 12 months, there will be a salary
increment based on performance and tenure)
Shift Rotational shift
Roles and responsibilities:
● Manage, optimize, and automate end-to-end business processes for clients in line with defined
objectives
● Work on process re-engineering, developing process flows, and implementing best practices for
continuous process improvement
● Develop and maintain strong relationships with clients to understand their business
requirements and tailor BPS solutions accordingly
● Provide timely updates and reports to clients and senior management on the progress and
performance of the project
● Collaborate with internal teams, including IT, operations, and leadership, to ensure seamless
execution of business processes
● Use data-driven insights to drive performance improvements and operational excellence
● Lead process transitions and support smooth implementation of new tools, processes, or
systems
Skills Required:
● Good Windows administration skills
● Troubleshooting skills
● Communication skills
● Customer service
Round of interviews:
● Aptitude round (Verbal Ability, Numerical Ability, Logical Reasoning)
● HR round
● Operational round