Silent Scenario Simulation
Duration:
1 hour
- Introduction & Explanation: 10 minutes
- Activity: 35 minutes
- Reflection: 15 minutes
Goals and Outcomes:
Goals:
● Recognize the five styles and evaluate cooperative methods.
● Develop a skill for listening, control of time and discussions, draw people in,
minimize disruptions, communicate clearly, and flexibility.
● Use 4C Framework for structure in a workshop; interesting activities; pay
attention to organizational planning.
● Detailed planning and agendas, material preparation, after-workshop reviews,
and facilitating reflective learning.
Outcome:
1. Enhanced Conflict Awareness: Participants will gain awareness regarding the
psychosocial dynamics of conflict, as well as the positive and the potential short- and
long-term effects of using an avoiding approach.
2. Team Interaction Development: By drawing on their past experiences, the
audience will understand the value of good communication and learn strategies to
foster it even in uncomfortable situations.
3. Critical Reflection Skills: Participants learn to assess their own approaches to
resolving conflicts, which will help them in the future to judge better whether to avoid
conflict or when to deal with it directly.
Procedure/ Mechanics: Introduction & Explanation: 10 minutes
Avoiding Style occurs when a person chooses to avoid facing a conflict or problem
instead of facing it head on. This may include passing off or ignoring the issue,
avoiding conversations, or acting as if the problem doesn't exist or is unimportant.
This approach doesn’t really fix the main problem, even though it might ease tension
for a little while. It can bring short-term relief and make things feel okay for the
moment, but the issue usually sticks around. By putting it off, you often end up
making things worse. In the end, avoiding conflict just leaves the tension hanging
and can cause bigger problems later on.
The Avoiding Style may be useful in various situations involving conflict
resolution. It helps to prevent the situation from growing worse right away by allowing
them time to gather themselves before their emotions flow out of control. This can
help calm a heated situation and allow everyone to gather themselves.
It can often be possible to keep peace in a group or relationship when things
are unclear by avoiding arguments. People may avoid causing tension or raising
negative emotions by delaying solving the current issue. The avoidance approach
not only saves people time and energy, but it also allows them to consider the
situation and decide on the best course of action without impulsive behavior.
Last but not least, in delicate circumstances where a direct confrontation can
strain relationships or worsen the problem, this strategy might minimize possible
harm. However, the avoidance approach can lead to misunderstandings, unresolved
issues, and eventually dislike if it happens repeatedly. It's important to recognize
when avoiding a confrontation is beneficial and when doing so could cause more
serious problems later on.
Activity (Silent Scenario Simulation): 35 minutes
General Mechanics
Participants will be given different conflict scenarios, and they will have to
respond using the avoiding style. Each scenario will challenge them to decide
whether to directly engage, ignore the issue, or take a passive approach.
Instructions
- Form a group with 3-4 members and each group will be given a different
scenarios. They’re going to discuss the given situation for 10 minutes, either
to avoid the conflict, engage and communicate, or to take a passive approach.
- After the roleplaying they will discuss, which of the five dominant conflict
styles did they use to solve the conflict.
Scenarios:
Group 1: Case: Family Business Dispute
A gathering in the family-owned manufacturing business reviewing the quarterly
affairs of the family-owned concern brings out conflict among the siblings, Chris and
Morgan, to establish their vision regarding the company's future. Chris, operating
head, wants to enter new markets. There is significant demand for products in these
areas, as can be gathered from reports. Morgan's sense of savvy lies in upping
current operations and intensifying customer connections. For a very long time, this
had been a family business during which they kept harmony. Argument flared with
accusations, and the atmosphere was becoming uncomfortable for others in the
family, especially given the length of time they valued harmony in their business.
As your cousin and for as long a time as an employee, you realize that the best
course of action is to neither to challenge nor confront but, instead, send Chris off so
that his presentation of his proposal may be followed by Morgan doing the same for
his, thus opening the dialogue for general outlines of the company's core values and
long-term goals into the overall end. The changing focus helps ease the tension,
pushing the family to look at a balanced approach that encompasses both the
expansion and the improvement of the existing operations. In this process, you help
develop collaboration and harmony, so that the legacy is strong, while the mounting
issues ahead are worked through.
Group 2: Case: Miscommunication at the Office
Background: You are part of an office project team. There's a kind of
miscommunication concerning a crucial deadline. One of the team members, Alex,
had submitted the report without completing it, hence delayed. The team is angry,
yet instead of passing the issue further, they should display the avoiding style to
handle the situation.
Group 3: Case: The Unspoken Problem
There are four classmates, Maya, Ethan, Sarah, and Liam, preparing to build a
model of the solar system for a science project. In the first meeting, Sarah and Ethan
immediately latch onto the discussion of dividing out the tasks, but Maya is silent, not
wanting to offer her opinions. It is Ethan who finally asks Maya if she wants to do all
the painting; at this Maya shrugs and leaves the decision entirely up to them.
Liam then questions her as to why she does not say something about the situation.
Her silence, he states, is making things harder for them. Not even Sarah and Ethan
are amiable towards her and feel concern because they do not like to argue, but they
need to have an idea of what her preferences are so as to avoid confusion and
failing to give equal attention to their works.
After some prodding, Maya reveals she really is good at painting and volunteers to
do the designs for the planet, which the others are more than willing to accept. This
is reflective enough of how Maya's avoidant behavior had made things tense, but
when she finally spoke out, then they could all really communicate in a much more
productive manner. So the lesson learned here is that avoiding conflict doesn't solve
anything. In fact, open communication does.
Group 4: Case: Group Project Disagreement
You are a member of a group working on a school project. One member, Sarah, did
not really contribute that much in doing the work but claims that her name should be
included so that she can have an equal credit like others. The others are distressed
but instead of confronting her, the group will use avoiding style to address Sarah's
side of the issue.
Reflection (15 minutes)
Questions and Answers:
1. Did using the avoiding style help you maintain peace, or did it create
other challenges?
The avoiding style helped maintain peace in the short term by preventing
immediate confrontations. However, it created challenges because the root of
the conflict remained unresolved, leading to lingering tension and frustration.
2. How did the group’s dynamic change when the avoiding style was
applied?
The dynamic of the group became less aggressive, but there was also a
certain tension in the air. Some members were annoyed by the inability to
reach a solution over the issue, and some continued to be, however, that did
not in any way help address the issue.
3. What was the outcome of the scenario when you avoided addressing the
conflict?
The result was that the conflict was not addressed, and even though the
tension eased, the issue was still there. Consequently, the members of the
team felt uncomfortable, as they were aware that the conflict was likely to
arise in the future.
4. What would have happened if the group addressed the conflict directly
instead of avoiding it?
If the group had addressed the conflict directly,it is probable that the root
cause of the problem would have been dealt with. Since members would have
communicated openly, they would have been able to comprehend their
respective perspectives better, thus minimizing frustration and enhancing
interaction in the long run.
5. Was avoiding the conflict beneficial to the team’s long-term goals? Why
or why not?
The team’s long-term goals have not been aided by conflict avoidance. While
it helped ease the stress in the short term, the lack of resolution could
jeopardize teamwork and performance in the future. If the issue had been
dealt with at an earlier stage, the teamwork would have been easier and
better targeted towards the achieving of the agreed goals.
6. How did you feel when you avoided addressing the conflict directly?
While suppressing the conflict gave a momentary sense of relief to the team
members, as it lessened the immediate discomfort that was present, it,
however, remained uncomfortable in the long run, as there was an issue that
had not been resolved and the unresolved tension and displeasure posed the
threat of future problems.
Lesson Learned from the Activity:
Through this activity, it became evident that while conflict avoidance can be effective
in sustaining a temporary peace, it seldom promotes a long-term solution. It was
discovered by the participants that in some cases, avoiding may help in saving the
principal from the immediate discomfort but often leaves a bigger issue unattended,
which causes vulnerability or disorientation later on. The point to be taken here is
that while it is useful to avoid confrontations for certain peace situations, one should
not attempt to always employ this method in resolving any major or even recurrent
issues.
Impact of the Activity on Avoiding Style:
The activity underscored the weaknesses of the avoiding style. It demonstrated that
while it may ease the pressure in the short run, it does not solve the problem.
Contributors came to the vote that the avoidance may be effective for brief periods of
time, but this can be hardly deemed resolution of the problem because conflict in its
true sense calls for a communicative and participative approach. This enabled them
to draw the line on effective application of the avoiding style.
Target Audience
The target audience for this seminar would be professionals at the workplace,
such as office staff, team leaders, or project managers who repeatedly come across
conflicts and do not know how to address them. More specifically, these people can
find it hard to deal with interrelations and misinterpretations efficiently without
creating more tension by directly confronting the issue.
Needs and Pain Points:
1. Conflict Resolution Skills: Many professionals find it difficult to handle
conflicts in a non-hostile manner, leading to stress or a dip in team morale.
2. Non-Confrontational Approaches: Some employees may want to know how
to avoid direct conflicts with fears of victimization or spoiling working
relationships, and, therefore, need to learn effective techniques for avoidance.
3. Emotional Intelligence: Professionals need tools to manage their emotional
responses in tools situations where the goal is to keep peace and, at the
same time, not lose sight of the issue at hand.
Interests:
● Learning styles of conflict resolution-and those not confrontational.
● Applying the knowledge gained from practical experience through role play
toward achieving workplace harmony.
● How to prevent unnecessary escalation of conflicts.
Why Will They Come?
Participants will come because this workshop provides them with:
● Practical Tools: The simulation offers a hands-on opportunity to practice
non-verbal and verbal avoidance strategies in a controlled environment.
● Conflict Management Insights: Participants will learn how to navigate
conflicts without worsening the situation or directly confronting it, a skill that is
valuable for maintaining professionalism.
● Improved Team Dynamics: The activity will help them manage difficult
situations, which can lead to better collaboration and more harmonious work
environments in the future.
GROUP MEMBERS:
Alquiroz, Marc Theodore
Arboleda, Shane
Azurin, Kim Claudette
Dela Cruz, Jonaryn
Dogillo, Angeline
Martinez, Marianne
Quintela, Queen
Rull, Joy Angelee
Soldao, Khyrstine Ruth
Tuyugon, Kristina Casandra