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Manual do comprador de carros usados
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~ The Used Car
bs Buyer’s Manual
HOW TO FIND THE BEST BUY
ON A USED CAR
INCLUDES DIRECTORY OF RELIABLE USED CARS Mil ;
AND VEHICLE INSPECTION CHECKLIST
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The Used Car
Buyer's Manual
HOW TO FIND THE BEST BUY
ON A USED CAR
DAVID J. BUECHEL
PYRAMID West PUBLISHING_Disclaimer
The purpose of this book is to educate and entertain. It is
designed to provide information in regard to the subject matter
covered. Every effort has been made to make this manual as
complete and as accurate as possible. However, in the purchasing of
a used car, there are problems, both observable and unobservable,
that are too numerous to cover in a book. Therefore, the buyer
assumes all risks and should always beware when purchasin;
The author and Pyramid West Publishing shall have neither ability
nor responsibility to any person or entity with respect to any loss or
damage caused, or alleged to be caused, directly or indirectly by the
information contained in this book. This manual should only be
used as a general guide and not as the ultimate source for car
buying.
The Used Car Buyer's Manual
Copyright © 1995 by David J. Buechel
All rights reserved, No part of this book may be reproduced in any form or by
any mechanical or electronic means including information storage or retrieval
systems without permission in writing from the publisher, except by a reviewer,
who may quote brief passages in a review. Printed in the United States of
America. For information address Pyramid West Publishing, P.O. Box 830,
Newbury Park, CA 91320.
Illustrations by Edward J. Buechel
First Edition
Library of Congress Catalog Card Number: 95-70448
ISBN 0-9647780-0-9Acknowledgments
First of all I would like to thank my Mother and my Father for
teaching me some smarts. Thanks, Dad, for the expert illustrations,
too. Not bad for an ex-sign painter. I would also like to thank Linda
Jordan for her patience, understanding, and moral support and all
the free photocopying; proofers Lori Lord, Allyson Martin, and _
Terri Nigro, who bailed me out of punctuation hell; and John
Thomson who also made a contribution to this book.
SS
»TABLE OF CONTENTS
Introduction
PART I:
HOW TO BUY A USED CAR
FROM A PRIVATE PARTY
Chapter 1: Research 13
1. The Good, the Bad, and the Ugly 13
2. Used Car Classifications 14
3. Options to Consider 15
4, Best Used Car Bets 16
5. The Library 18
6. The Blue Book 19
7. Recall Information 20
8. Resale Value 20
9. The Phone Book 21
10. Word of Mouth 22
II, Selecting a Mechanic 23
12, Scan the Ads 23
13. Financing 26
14. Auto Insurance 28
Chapter 2: The Search 29
15. Are You Ready? 29
16. Interpreting an Ad 30
17. Questions to Ask 30
18. Get an Appointment 35
19. Excuses, Excuses 36
20. Cars with Out-of-State Plates 37
21. City Miles Vs. Freeway Miles 38
22. Don't be Hasty 38
23. Dangling Carrots 39
Chapter 3: Checking Out the Beast 41
24. Some Firsthand Tips 41
25. A Word About Color 42
26. How to Check for Body Damage from an Accident 43
27. How to Check for Body Damage from Rust 46
28. Tires and Suspension 48
29. Fluids to Check 49
30. Check Air Filter, Belts, and Hoses = 50
aul31. Things to Leak Out For 51
32. California Emissions 53
33. The Tail Pipe | 54
34. Check the Glass 54
35. About Sunroofs 54
36. Interior 55
37. Luggage Compartment 56
38. Flood Cars 57
Chapter 4: The Test Drive 59
39. Listen with Your Ears 59
40. Check the Brakes 61
41. About Brake Noises 61
42. Check the Alignment 62
43. Check the Transmission 62
44, The Open Road 63
45. About Receipts 64
46. The Character Thing 65
47, A Waste of Time and Money? 66
48, Going to Your Mechanic 67
49. Double Check for Recalls 68
Chapter 5: Negotiating 71
50. Phase 1: Preconditioning 72
51. Phase 2: Negotiating Before the Mechanic's Inspection 73
52. Phase 3: Negotiating After the Mechanic's Inspection 76
53. Emotion Control 78
54, Other Negotiation Tips 79
55. Transfer of Vehicle Ownership 80
56. Salvage Titles 82
PART Il:
HOW TO BUY A USED CAR
FROM A DEALER
Chapter 6: Dealing With Dealers 85
57. The Way Dealers Work 86
58. A Word on Financing 86
39. To Be or Not To Be Alone 87
60. Choosing a Dealer 88
61. Before Going to the Lots 89
62. What to Expect at the Lots 90
63. Getting Focused 90
64. The Games Dealers Play 9365. Buyer Tactics 97
66. Dealer Add-Ons 101
67. The Trading Game 102
68. Warranties 103
69, Lemon Laws 104 |
70. Another Word on Financing 105
Chapter 7: Dealer Negotiations 107
71. Your Approach 107 |
72. Negotiation Scenario W1 108 |
73. Negotiation Scenario #2117
74. A Few Last Tips 133
PART Ill:
HOW TO SELL AND CARE FOR
YOUR USED CAR
Chapter 8: Selling Your Used Car 137
‘75. Prepping Your Car for Sale 138
76. The Lazy Person's Way 139
77. The Person-with-a-lot-of-Energy Way 139
78. California Residents Only 140
79. Asking Price 140.
80. Advertising 141
81. The Phone Calls 143
82. The Appointment 144
83. Negotiating 146
84. A Few Last Tips 148
etepiet 9:CarCare 151
85. Your Owner's Manual 151
86. About Oil 153
87. Oil Bumers 154
88. Other Fluid Concerns 155
89. Lube Centers 156
90. Ties 156
91. Engine Ping and Gasoline 157
92. Tune-Up 158
93. Repair Fraud = 158
94. Engine Warm-Up 159
95. Car Care Tips 160
Appendix A: Directory of Reliable Used Cars 166
Appendix B: Vehicle Inspection Checklist 168Introduction
First of all I would like to thank you for purchasing this manual.
You have just made a smart move, use this book is designed to
u time and money. And time and money will indeed be
say I guarantee it.
As with any written information, you will benefit the most by
studying and memorizing what is being presented to you here. All
the chapters have been written in easy-to-understand English, and all
the crucial information has been printed in capital letters, so DON'T
FORGET WHAT IS WRITTEN IN CAPS!
The Bes part of The Used Car Buyer's Manual focuses on
buying a car from a private individual. I notice that all the other
car buying guides currently on the market seem to miss the boat on
this subject by usually only ore small chapter. This is an
area I emphasize because you it most by avoiding the dealers
and negotiating with someone who is on the same level as you. The
used car lots should be left as a last resort.
However, if you reach the point where you must buy through a
dealer, you need not worry. I offer plenty of information in the
second part of my book: How to Buy a Used Car From a Dealer,
This is where I go into detail on everything from dealer shenanigans
to, well, dealer shenanigans.
Unlike all the other car buying guides available, I offer a reliable
used car directory in Appendix A which can save you time and
legwork by immediately suxtng you off on the right foot. Everyone
knows that not all cars are created equal. Instead of having to spend
hours at the library reading up on automotive ratings to weed out the
reliables from the undesirables, I have already done that for you.
This creates a nice shortcut to making a smart used car investment.
As for the auto inspection, there's no need to take notes. I have
already done that for you too. In Appendix B you will find a
comprehensive inspection checklist which I welcome you to
photocopy (for personal use, of course). It follows the steps in
Chapters 3 and 4 almost verbatim, making it as convenient as
possible for you to perform a thorough inspection.
As you can see, I tried my hardest to take the misery and the
mystery out of buying a used car. But I didn't stop there. In the
third and final of The Used Car Buyer's Manual, I detail how to
sell your car for the maximum amount of money, while offering
advise and tips on car care.I spent a year of my life writing this manual and the previous 16
years at the school of hard knocks learning it. Now the ball is your
court. With a little time and effort on your part, you can learn in a
week or two what took me many years (and much, much more $$$)
to leam. Now, without further adieu, thanks again and good luck!PART I:
HOW TO BUY A USED CAR
FROM A PRIVATE PARTY13
CHAPTER 4;
RESEARCH
THE GOOD, THE BAD, AND THE UGLY
Why research? Because research will reveal the good, the bad, and
the ugly things we need to know about cars BEFORE we buy. You
wouldn't want someone else's problems, would you? Start thinking
of a used car in terms of an investment. After all, it IS an
investment. You need dependable transportation to commute to
work so you can make a living, night? A second-hand car that
continuously breaks down, drains you of your hard-earned money,
and depreciates radically would certainly be a bad investment.
However, a reliable auto that never needs anything beyond
normal maintenance will depreciate gradually—making it a good
investment. That's what this chapter (and the rest of the book) is all
about, separating the good from the bad and the ugly.
The first part can all be done on paper, through research, long
before you look at any cars for sale. That’s the beauty of buying
used. With little difficulty, you can find out which cars offer the best
track record.
The second part is finding one of those dependable cars that has
been well cared for by its past owner(s) and selling at fair market14 THE USED CAR BUYER'S MANUAL
value. In order to capitalize on this kind of investment, you must do
your homework. IT ALL BEGINS WITH RESEARCH!
Before we continue, I must assume that maybe you don't know a
thing about cars. If so, just let me clarify. You will see the words
make and model used frequently in the coming pages. Just so there
isn't any confusion, make refers to the auto maker, like Ford,
Chrysler, and Toyota, while model refers to the maker's product
line, like Mustang, LeBaron, and Corolla, respectively.
Another term I use frequently is “bargaining leverage." What I
mean by bargaining leverage is, say you looked at a car that was
selling for $5,000 and discovered that the car needs new tires. You
would then use the cost of new tires as a reason to lower the price.
In other words, if new tires cost $300, then you would naturally
expect to get the car for $4,700. You're using the worn tires as
bargaining leverage.
USED CAR CLASSIFICATIONS
If you already know the type of car you want, fast forward to the
Best Used Car Bets section on page 16 and seriously consider
the cars from my personal picks list. However, if you are uncertain
as to what type of car you want at this point, then you have a few
more decisions to make. The following autos have been categorized
by size and type to help you place yourself and narrow your focus.
DO NOT CONFUSE THIS LIST WITH MY PERSONAL PICKS.
LIST.
Small Cars
Some examples are: Chevrolet Cavalier, Dodge Colt, Eagle Summit,
Ford Escort and Festiva, Geo Metro and Prizm, Honda Civic,
Hyundai Excel, Mercury Tracer, Nissan Sentra, Plymouth
Sundance, Pontiac Sunbird, Subaru Justy, Toyota Corolla and
Tercel, and Volkswagen Fox, Golf, and Jetta.
Mid-Size Cars
Some mid-size cars are Buick Century and Regal, Chevrolet Corsica
and Lumina, Chrysler LeBaron, Dodge Dynasty, Ford Taurus and
Thunderbird, Honda Accord, Mazda 626, Mercury Cougar and
Sable, Mitsubishi Galant, Oldsmobile Cutlass Ciera and Cutlass
Spee Plymouth Acclaim, Pontiac Grand Prix and Grand Am,
a Legacy, Toyota Camry, Volkswagon Passat, and Volvo
4
eeeRESEARCH 15
Full-Size Cars
Some big American boats are Buick LeSabre, Chevrolet Caprice,
Diplomat, Ford Crown Victoria, Mercury Grand Marquis,
Oldsmobile Delta 88, and Pontiac Bonneville.
Luxury Cars
It's hard to find a crank-up window in one of these: BMW 850i,
Buick Riviera, Chrysler Fifth Avenue, Nissan Maxima, Mazda 929,
Oldsmobile 98, Saab 9000, and all models by Cadillac, Infiniti,
Jaguar, Lexus, Lincoln, and Mercedes-Benz.
Sporty Cars
Acura Integra, Chevrolet Camaro and Corvette, Ford Mustang, Geo
Storm, Honda Prelude, Mazda Miata and RX-7, Mercury Capri,
Nissan 240SX, Plymouth Laser, Pontiac Firebird, Toyota Celica
and MR2, and Volkswagon Cabriolet.
Sport-Utility Vehicles
These are the off-road types: Chevrolet Blazer, Ford Explorer,
GMC Jimmy, Honda Passport, Isuzu Trooper and Rodeo, Jeep
Cherokee and Wrangler, Mazda Navajo, Nissan Pathfinder,
Oldsmobile Brevada, and Toyota Land Cruiser and 4Runner,
Vans and Trucks
These are self-classifying. You just need to decide if you want to go
mini, mid-size, or full-size. What will you be using it for?
Obviously, this is not a conclusive list of everything out there, but
rather a random sampling to use as a convenient way of classifying
used cars. Once you do decide on the type of car you want, the next
logical step would be to consider which features are for you.
OPTIONS TO CONSIDER
Buying a used car is not like buying a new car, where you can walk
onto a lot and pick a car with the options you want. Usually you
have to take what you can get. But do decide on what major options
you want, like standard transmission or automatic, 2-door or 4
door, air conditioning, etc.
As far as the minor options, such as power windows, power
steering, etc., don't get too hung up on having to buy a used car
with these kinds of features. You'll only be making life very16 THE USED CAR BUYER'S MANUAL
difficult for yourself when you start to shop. Just consider those
minor options as window dressings. If the car happens to come with
them, fine. But if it doesn't, don't let window dressings become a
deciding factor in your purchase. If you do, you will be looking for
a used car with just the "right" features for a long, long time.
The following is a list of options lumped ieee in three main
categories to help you narrow your focus even .
Passenger cars
For most passenger cars here are some things to consider: sedan,
coupe, cabriolet, station wagon, hatchback, mini-van, 8-cylinder, 6-
cylinder, 4-cylinder, diesel, 2-door, 4-door, automatic, standard; 4-
speed or 5-speed,
Sports cars
For sports cars: coupe, convertible, hatch back, 8-cylinder, 6
cylinder, 4-cylinder, automatic, standard; 4-speed, or 5-speed.
Trucks
And for trucks: flat bed, long bed, short bed, van, utility, 1 ton, 3/4
ton, 1/2 ton, mini, mid-size, full-size, 4-wheel drive, 2-wheel drive,
8-cylinder, 6-cylinder, 4-cylinder, diesel, 2-door, 4-door, standard
cab, extended cab, automatic, standard; 4-speed or 5-speed.
This should help you decide on some of the basic features that you'll
be faced with. It's your choice. Once you narrow it down, for
example, to a 4-door passenger sedan with a 6-cylinder engine and
automatic transmission, then you are ready to head for the library.
BEST USED CAR BETS
Whether or not you already know the type of car you want, I
strongly recommend something from my picks list.
Through my own exhaustive research, I have personally selected the
following to be the most reliable used cars on today’s market. I took
into consideration the three R's--reliability, resale value, and recall
history. Please remember, how well a car has been cared for is what
really decides how long it will last. Any car can end up a lemon if it
was neglected for years. But leading you to cars with proven
reliability will start you off on the right foot.RESEARCH 17
Small Cars
Chevrolet Cavalier 1984-'94, Chevrolet Nova 1985-'88, Dodge
Colt 1980-94, Geo Prizm 1989-94 (previously Nova), Honda
Civic 1980-94, Mazda 323 1986-94, Nissan Sentra 1982-94,
Plymouth Colt 1980-'94, Subaru Justy 1987-'94, Toyota Corolla
1980-'94, and Toyota Tercel 1984-'94.
Mid-Size Cars
Buick Century 1986-'94, Dodge Spirit 1989-'94 (except turbo-
charged), Ford Taurus (V6) 1988-94, Honda Accord 1980-'94,
Mazda Protege 1990-'94, Mazda 626 1980-'94, Mercury Sable
1988-94, Oldsmobile Cutlass 1980-94, Plymouth Acclaim 1989-
‘04, Saturn SL, SC, & SW 1991-'94, and Toyota Camry 1983-
'O4,
Full-Size Cars
Buick LeSabre (3.8 liter) 1985-94, Chevrolet Caprice 1985-'94,
Ford Crown Victoria 1982-94, Mercury Grand Marquis 1983-94,
Olgsmobile Eighty-Eight 1980-'94, and Pontiac Bonneville 1980-
"04.
Luxury Cars
Acura Legend 1986-'94, Lincoln Mark VII 1984-'92, Lincoln Town
Car 1981-'94, Nissan Maxima 1981-94, Toyota Cressida 1980-
‘92, and Volvo 240 1987-'93.
Zippy Cars
Acura Integra 1986-94, Honda Prelude 1980-94, Mazda Miata
gee Nissan 200/240 SX 1983-'94, and Toyota Celica 1980-
94.
Trucks/Passenger Vans/Sport Utility
Dodge Ram 50 1983-93, Mazda Trucks 1980-94, Nissan Trucks
1980-94, Toyota Trucks 1980-'94, Dodge Caravan 1984-'94,
Plymouth Voyager 1984-'94, Mazda MVP 1989-94, Toyota Previa
rancor Nissan Pathfinder V6 1987-'04, and Toyota 4Runner
There you have it: the best of the best. Sure, there are plenty of other
reliable used cars on the market, and if you choose to look for
something not on my list, you won't hurt my feelings. However,
for a list of additional reliable used cars, see Appendix A:
Directory of Reliable Used Cars.18 THE USED CAR BUYER'S MANUAL
THE LIBRARY
Whether you choose some models from my list or not, I still
recommend a trip to the library to find out about a car's background,
like the options that were offered for a particular model, recall
history, etc. The best place to start reading up on passenger cars and
trucks would be in the past April issues of Consumer Reports
magazine. Each Apmil issue offers their annual automotive report.
Consumer Guide's annual Used Car Book which rates cars up to
ten years old, is also a highly reputable and recommended source for
used car information. Conswmer Guide also produces two other
publications that are worth a look: Car Comparisons and 50 Best
New Cars. Both are published once a year. Another source of
information is Kiplinger's Personal Finance Magazine, which used
to be Changing Times. Each December issue offers new car
information for the upcoming year.
Armed with the above sources, you can research a car’s list price
when new, its approximate current value, its reliability rating, how it
performed in rigorous test drives, any frequent mechanical problems
or recalls, rated fuel economy, options that were offered, its body
style om photos), and when it was redesigned.
you have a couple of hours to kill, go down to your
local teary with plenty of loose change for photocopies and start
digging. If you have narrowed the type of car you are researching
down toa few models, you can save time and look them up oie ye
However, if you're starting from ground zero, it may take a lit
longer to leaf through and read up on the many different models. If
your library is not the kind that stocks back issues of periodicals on
the shelf, you'll have to request the issues you want from the
reference desk.
Once you focus on several autos from the model years in your
price range, make photocopies of all relevent information. You'll
want to keep these for later reference. One bit of advice—-itis to your
advantage not to get hung up on one specific make and model.
Leave yourself open to two or three different models that are similar.
For example, if you really like the look of the Ford Taurus,
consider the Mercury Sable. If you like Japanese and want a Toyota
Camry, consider a Honda Accord or a Mazda 626 as well. You will
benefit more when you start to shop because there will be more cars
to choose from. More choices translates to more competition, which
means a better deal is likely for you.RESEARCH 19
THE BLUE BOOK
While you're still at the library, check out what the dealer's Blue
Book price is on the auto(s) you seek. Most libraries stock a Blue
Book or similar price guide, so it would be wise to check yours and
make some photocopies while you're there. If your library doesn't
have a current Blue Book, you can always call a bank to get a quote,
The bank will consider you a potential customer for an auto loan and
will be very accommodating.
Edmunds Used Car Prices, which is published quarterly and
goes back ten years, will most likely be at your library, too, but you
would be better off picking one up at any book store for a few bucks
to have as a convenient price guide as you shop around.
To get the right quote from the Blue Book or Edmunds, you will
need to know the following:
* year, make, and model
* engine size
* standard or automatic
+ 2-door or 4-door
* any special packages that were offered like sports or luxury
pe etc.
+ 2-wheel drive or 4-wheel drive (if it was an option)
+ and mileage
In the case of mileage, deductions are made for cars with high
mileage, while value is added for those with low miles. Both price
guides will quote a wholesale and retail price. The wholesale price is
what you can expect to receive from a dealer for a trade-in, while the
Tetail price is what you can expect to pay to a dealership or a private
party.
Through WH own experience, I find the prices in Kelly's Blue
Book to be inflated. There is a big difference between what Kelly's
quotes and what Edmunds Used Car Prices quotes for the exact
same cars. The difference can be up to a thousand dollars or more
depending on the model. Edmunds seems to be a little more realistic
in their pricing.
So when you go to buy a car and see that it's selling for five
hundred below book, don't think you just found a deal. It may be
five hundred above what is quoted in Edmunds. Kelly's Blue Book
is great if you're selling a car, but not when you're buying. So my
_ advice here is to exercise common sense. Use Edmunds price guide20 THE USED CAR BUYER'S MANUAL
to your advantage when buying a used car and use Kelly's Blue
Book to your advantage when selling or trading in.
Although you won't be using the inflated prices from the Blue
Book to your advantage when you buy, you'll likely hear sellers
quoting from it, That's the perfect time to pull out your Edmunds
Price guide and challenge them.
Keep in mind, don't let the Blue Book or Edmunds fool you.
They are only price guides and won't fluctuate with the laws of
supply and demand. If there are more buyers than product, guess
what? That's right, the price goes up. Reverse the scenario—more
product and less buyers--and the price goes down.
RECALL INFORMATION
The National Highway Traffic Safety Administration, under the
U.S. Department of Transportation, offers a hotline number you can
call for up-to-date information on recalls for any model car or truck.
The number is 800-424-9393 (for the hearing impaired, the TTY
number is 800-424-9153). They need to know the year, make, and
model and, at your request, will send you a printout on the car via
fax or mail.
Also, each auto manufacturer offers a computer research service
making it easy to check out a specific car's recall history, You need
the Vehicle Identification Number, which of course you don't have
at this time, but when you do find a car you are considering, it is
worth it to double check the recall history with the respective maker.
I will remind you of this later on.
RESALE VALUE
Ever notice how some cars hold a better resale value while others
seem to plummet? High resale value goes hand-in-hand with reliable
cars. The market will tell you which cars are dependable, and when
the market talks, you should listen. Don't shy away from used cars
that seem pricey. In general, all the best rated cars will be
commanding the best prices. It's like Darwin's theory of natural
seeing anil of the fittest. And you should be pursuing them
as well.
If your budget won't allow the year model you had hoped for,
consider getting one that's a year or two older. Remember, when
it's your turn to sell, you will still have something highly desirableRESEARCH 21
for the next buyer. However, on models in which the resale value
seems bargain priced, watch out! There’s usually a good reason for
it, and you needn't find out the hard way.
If you have decided on a model(s) the list of reliable cars.
that I have previously researched in Appendix A, you may fast
forward to the Selecting a Mechanic sectionon page 23. Should
you choose not to take my advice on one of those reliable cars I have
selected, please read the following two sections.
THE PHONE BOOK
Go to the yellow pages and look up Auto Repair. You need to call
some repair shops to get a mechanic's opinion. Don't call a
dealership service shop or even a private shop that specializes in the
kind of car you're after. They may give you a biased opinion,
tegardless of the truth. The kind of shop you want to call is one
that’s been around a few years and works on a variety of domestic
and foreign cars. This way you know you're getting the opinion of
someone who sees a broad range of vehicles day in and day out.
When you call, ask fora mechanic and give the year, make, and
model car you're thinking of buying. Ask if there are any bum years
put out by the maker that you should avoid. Also ask if there was a
certain engine size or feature that you should avoid in these models.
You may hear responses like "the turbo-charged 4-cylinder engines
in the '82 through ‘86 models are junk, but the 6-cylinder with fuel
injection offered those same years seem to be holding out."
If you're researching for an import, be it Japanese, German, or
whatever, make sure you ask about parts availability. If you live in
or around a big city, chances are you'll be okay, but if you live in a
small town out in the heartland, you could have problems getting
parts. And since most of us don't have a week to wait for a part to
come in while our car is down, this is a major consideration.
Finally, ask the mechanic for his personal opinion of these
particular models. He may highly recommend them, or he may point
you toward a different model altogether. Remember, he is up to his
elbows in engine repair all day and sees it all, so listen to what he
has to say. To get a well-rounded opinion, call at least three different
repair shops. : Ae :
Be careful of a mechanic who immediately tries to sell you
something. Sometimes they buy, repair, and sell cars on the side.
When you call to get their opinion and they just happen to have that
particular model for sale, chances are they have several different cars22 THE USED CAR BUYER'S MANUAL
as well and your honest mechanic may suddenly turn into Dishonest
John's Used Cars. Now, the 4-cylinder turbo-charged engine
becomes a spunky engine that's great on gas.
Yet, on the other hand, he could be an honest mechanic who
avoids the lemons and concentrates on fixing and selling the less
problematic cars. Whatever the case may be, just thank him for the
tip and mention that you will keep him in mind. You're not ready to
make your move yet. The key to making a good auto investment is
completing your research.
WORD OF MOUTH
It may sound silly, but asking around is a good way to get an honest
opinion straight from the horse's mouth. People aren't afraid to tell
you their likes or dislikes about a car they own or have owned. So,
ask for an honest opinion from any family, friends, or neighbors
who drive the type of cars you're considering.
And now that you're familiar with the cars you seek, you should
be able to spot them around town. So, in your daily travels, look for
those cars that are on your list and, when the opportunity arises,
whether it's at a gas station or the mall parking lot, just come out
and ask the owner about his or her car.
You have your choice of approaches. You could ask "I'm
thinking about buying one of those new. Have you had any
problems with yours?" Or you could just try the honest approach:
“I'm looking into getting one of those used. Have you had any
problems with yours?" Make sure you find out the year, engine size,
and how long the owner's had itso you can take all that into
account. Obviously, the opinion of someone who has owned a car a
few years holds more credit than the opinion of someone who's had
the same car just a few months. If the person has owned it since
new or for a number of years, another good question to ask is,
“Would you buy another one?"
‘The thing about the honest approach is that the owner may have a
bucket of problems and could see your interest as an opportunity to
sell. Any car, regardless of how well it's rated, can end up being a
lemon, He, or the previous owner(s), may not have taken care of the
car and it's starting to show its neglect. So be wary of anyone
suddenly trying to sell you their "great car." If it's so great, then
why are they trying to unload it so quick? NEVER BE IN A
HURRY TO BUY A USED CAR!RESEARCH 23
SELECTING A MECHANIC
If you don't already have a mechanic you like or trust and don't
have any recommendations from your friends or family, this is what
you do. Go through the yellow pages and look under Auto Repair
and find several independent shops who work on the type of cars
you have targeted. Call each and tell them you are looking to buy a
used car and are wondering what they would charge to check it over
and compression test it. They should charge no more than an hour
for labor (currently around $50).
Also ask how much notice they need to set an appointment once
you locate a car. You'd be better off with a mechanic who says he
can take it within a day. Once you find a car you like, you don't
want to be waiting more than a day to get it inspected or you could
lose the sale to someone else, The way to foolproof this would be to
have two or three mechanics to call on. If one is too busy, you can
call the next one on your list.
SCAN THE ADS
You need to start scanning the ads for used car prices long before
you're ready to buy. This is the most accurate way to see what the
market is commanding for the year, make, and model you've been
researching. This will also help place yourself when figuring how
new a car you can afford.
Keep in mind, I am not talking about used car dealership ads.
Forget about those. I'm talking about private party ads by people
like you and me who are selling a car on their own. The best place to
start looking is in the classifieds in your daily newspaper. Weekly
“penny saving” flyers that come in the mail or can be found at the
grocery store will also advertise used cars, Have a look around at
your local convenience store and grocery store for special auto seller
publications. Many are photo ads so you can see a picture of the car
that's for sale.
Other places worth checking are public bulletin boards posted
around g: stores, hardware stores, post offices, or wherever
there's heavy foot traffic. People will post "For Sale” ads, making
this a great way to find a deal.
Before I have you rummaging through the auto ads, let's brush
up on the typical classified abbreviations used to save space. | know
most of this is justcommon sense, but I still want to run through it24 THE USED CAR BUYER'S MANUAL
quickly so there are no questions later. Here's how some words
may appear:
air conditioning - AC, air, air cond
anti-lock brakes - ABS, alb, anti lk brks
automatic transmission - AT or auto
Cassette stereo - cass str
chrome - chrm
convertible - conv
coupe - cpe
custom - cust
eight-cylinder engine - 8cyl, V8
extended cab - extd cab, extra cab, x-cab, cab +
four-cylinder engine - 4cyl
four door - 4dr
four wheel drive - 4wd, FWD:
fuel injection - FI
hatchback - HB, hatch
longbed - LB
manual transmission - MT, man, manual
miles per n - MPG
or best offer - OBO
overdrive - OD
package - pkg
paint - pnt
pickup truck - PU
power brakes - PB, pwr brks
power door locks - PL, PDL, pwr dr ks
power steering - PS, pwr st
power windows - PW, pwr wds
sedan - sdn
shortbed - SB
six-cylinder engine - 6cyl, V6, straight 6
stant transmission - ST, std, 4-speed, 5-spd
station wagon - SW, st wgn, wagon
sunroof - snrf, sun, or moonroof - mnrf
tilt steering wheel - tilt
two door - 2dr
two wheel drive - 2wd |
wheels - whis
65,000 miles - 65mi, 65m, 65k
eeRESEARCH 25
, I think you get the picture, but while we're at it I would like
to offer some definitions to common classified terminology to help
clear the air.
Asking - Whenever you see the word "asking" preceding the price,
i.e. "asking $4,500," it translates to: the seller is hoping to get close
to $4,500, but is open to lower offers. "Asking" is a green light to
negotiating.
Cabriolet - Just a fancy French word for convertible.
Cherry Condition or Cherry - see Mint.
Clean - It's supposed to mean that the body is dentless and rustless
and there is no oil leakage from the engine or transmission, But for
some, clean just means they went to the car wash before listing it for
sale.
Coupe - a two-door hard-top auto with a trunk.
Custom or Customized - whenever you see this word it means
not original. It could be bad or it could be good, depending on the
item itself. Most of us wouldn't mind a customized stereo, but a
custom sunroof can leak and hurt the value of a car.
Mint Condition or Mint - means that the car looks just like it did
when it rolled off the assembly line. Unfortunately, this is rarely the
case.
Factory - you may see this from time to time. A "factory sunroof”
or "factory rims" means the car came that way from the factory.
Factory parts are generally more desirable than custom, thereby
making the auto more valuable.
Firm - means the price stated is non-negotiable. However, I have
negotiated firm prices many times.
Excellent Condition - almost, but not quite mint.
Good Condition - not excellent.
Okay Condition or Looks Okay - translates to used, abused,
bruised, beat-up, and thrashed. Don't even waste your time.
Needs TLC - supposed to mean needs Tender Loving Care, but
what it really means is needs Time, Labor, and Cash. Avoid like the
plague.
Negotiable - means that the owner is willing to go lower than the
price stated.
Original - you see this word a lot in ads for older vehicles, A car
that's "all original" or in “original condition” has all the original
parts from the engine down to the doormats. Anything that has been
removed, lost, or broken should have been replaced with an original
part.26 THE USED CAR BUYER'S MANUAL
Original Owner or One Owner - means that the car has had the
same owner since new. These are the ones to look for. One owner
means less chance for abuse.
Runs Excellent - self-explanatory.
Runs Good - doesn't run excellent.
Runs - basically means the engine runs, but is on its lastleg. If you
see an ad that says "runs," run away from it.
Sedan -a 2- or 4-door hard-top auto with a trunk.
Keep in mind, the prices you see advertised are padded. It doesn't
mean the seller will actually get that. So consider this: If you have
$2,000 to buy a new car and you see many ‘86s of the model you
want selling in the $2,200 to $2,500 range, then you are right in the
ball park. You can always count on sellers increasing the price of
their autos hundreds above what they would actually take. We'll
discuss this in detail in the negotiation chapter. In the meantime,
don't let over-priced cars in a certain year lead you to believe that
you can't afford one.
For those of us who live in a small town where there isn't much
ofa used car market, all this can be difficult to do. But if there's a
larger city an hour or two away, it would be a good idea to check
out the market there, You can do this without driving there if the
city's paper and auto publications are available in your town. When
it comes time to go look at cars, it could be well worth the one-or
two-hour trip to find a decent car at a reasonable price. If you don't
already have one, this would be a good time to get a city street map
to make it easier to find your way around.
FINANCING
‘The best way to buy acaris with a lump-sum of cash. However, if
you don't have the money saved up in a nest or have a rich uncle to
schmooze, you'll be at the bank's mercy and must borrow--like the
rest of us. If such is the case, financing becomes a big part of your
research. Find out up front how much car you can afford and get
pre-approved with a finance company that offers a competitive
Annual Percentage Rate (APR), This way you will know how much
the loan will cost you, the amount of your monthly payment, and the
length of term BEFORE you go used car shopping. Finding an auto
loan that fits you is like fading acar that fits you; you have to shop
around. Some loan companies offer better deals than others.
|
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28RESEARCH 27
The best way to finance your car is through a home equity loan.
If you're a homeowner, check with your bank to see if you have
enough equity to finance the amount you need for a car. The
advantage in doing this allows you to deduct the interest payments at
the end of the year, whereas in a conventional auto loan you can not.
If you belong to an employee credit union, this would also be an
excellent source to check for low rates. If you don't own a home or
belong to a credit union, find the best rate you can through the
commercial banks and get yourself set up with one. If later you
decide to go the dealership route, you can check what rates the
dealership has to offer to see if they can beat the company you're
with, Some do offer competitive rates.
Most banks and finance companies like to see 20% down
(depending on the year of the car) on a used car loan. If you can
come up with more, it is to your advantage. I recommend putting
down as much as you can and financing as little as possible. It will
mean lower monthly payments or a shorter term and, most
importantly, less interest to pay in the long run.
If you do decide to finance through a dealership, watch out for
loans boasting no money down and/or no payments for 90 days,
etc. They sound tempting, but you'll only be burying yourself
deeper into debt. Dealers will get the monthly payment really low for
you, but you may end up paying interest on your interest or adding
an extra year of payments to your loan. This translates to more
money in the dealer's and finance company's pockets and less in
ae More information on dealership financing is covered in the
ealing With Dealers chapter.
AUTO INSURANCE
Insurance is expensive these days, thanks to frauds and ambulance-
chasing lawyers convincing accident victims to sue for outrageous
sums for their "pain and suffering." And with a $30,000 car not an
uncommon thing these days, the rising cost of autos has also
contributed to the steep premiums we all pay.
If you are a first-time car buyer or making a drastic change from
your previous auto, like going from a pickup truck to a sports car,
you better get an estimate on insurance BEFORE you buy. Most of
us do not like surprises and you may be surprised, unpleasantly,
after you purchase that ‘Vette and find yourself short when you go
to insure it.28 THE USED CAR BUYER'S MANUAL
The best place to start checking for good rates would be through
your homeowner's insurance policy--if you're a homeowner, that
is, If not, find out which company your parents are with. Most
agencies will offer family discounts on auto surance policies.
Otherwise, the only other advice I can give here is to shop
around. Surf the yellow pages and dial until your finger goes numb.
Not all insurance agencies are created equal, as you will find when
you receive a wide range of quotes. Go with the lowest from a
Teputable company.
THE EIGHT GOLDEN RULES OF RESEARCH
1) Focus on at least two models that suit your needs
2) Read up on them at the library, finding out as much as
possible
3) Get the book price quotes from the Blue Book and
Edmunds or a similar price guide
4) Touch base with a couple of mechanics for future
inspections
5) Study the classified ads and learn the market on the
cars you seek
6) Get your finances in order
7) Know what insurance will cost
8) Never be in a hurry to buy a used carCHAPTER 2:
THE SEARCH
ARE YOU READY?
Have you narrowed your focus down to two or three particular
models? Do you know which features you want? Do you know
what the wholesale and retail prices are in a Blue Book and
Edmunds? Did you read every auto classified publication you could
get hands on to learn what the going market is on the year
Is you desire? Did you get yourself lined up with at least one
reliable mechanic? Is your financing all set to go at a moment's
notice? Did you call and get some quotes from several insurance
agents? Have you read my book all the way through, made notes
accordingly, and understood clearly what is being presented? If you
ie re research is complete. You are now ready to start the
search,
Because you've already been scanning the ads, you know where
to look for possible leads. By this time you should already know on
which days weekly publications come out. Make a point to get the
publication as soon as it's published. If a particular auto seller
comes out every Friday, you don't want to be in town picking up a
copy on Thursday. The ads are already a week old, and you will30 THE USED CAR BUYER'S MANUAL
find that many cars have already sold. Quite often people sell cars
well below market value because they are in dire need for some
quick cash or they don't realize their car's full worth.
Remember, the dealers read the same ads and are constantly
hunting fora kill, You are not hunting fora kill, but you are hunting
for a reasonable deal—-and sometimes even those go quickly.
INTERPRETING AN AD
Let's say you are looking for a Honda Accord and you come across
a classified ad which reads:
'89 Honda Accord LX - 4 dr,
Sspd, low mi, looks and runs
like new $6,800 call 555-5555
Now, because you have done your research, you know the LX is
the luxury edition with all the goodies. What you don't know is how
many miles the car has or it's real condition. Even though the ad
says "low miles," your idea of low miles for an "89 might not be the
same as that of the seller's. "Looks and runs like new" also sounds
good, but again, your idea of something that looks and runs like
new may not coincide with the seller's.
I once looked at a car which supposedly “looked like new" that
had been hit in the rear fender. When I questioned the seller about
his misleading ad, this was his reply: "Except for the dent,
everything looks like new. Just look at that interior, not even a crack
in the dash!"
The price of $6,800 is reasonable because you know what the
fair market value of an "89 Accord is, thanks to your research. This
ad is worth a phone call and that's something that takes only two
seconds to decide,
QUESTIONS TO ASK
When you call, greet the owner politely and always reread the ad
back to him. "I'm calling about the Accord. That's an'89 LX?..."
Get into the habit of doing this just to double check that there hasn't
been a misprint on the paper's behalf. You wouldn't want to drive
an hour to look at what you thought was going to be an '89 Accord
and have it tun out to be a ‘79.THE SEARCH 31
"How many miles are on it?" would be the next question to
ask. You can figure about 12,000 to 15,000 miles year is average.
The '89, being six years old, should have less than 72,000 miles if
the ad said low miles. Always ask this question whether the ad says
anything about mileage or not. Mileage is a key indicator of how
much wear is on the engine. If the car's been properly maintained,
we can assume the less miles on it, the more life it has left. But if an
engine has been rebuilt or replaced, then the mileage doesn't apply.
Keep in mind, any car with a new or rebuilt engine that isn't
Pere pres ve Oe) be eis Sea ine ite xs a poor
design to begin with, ‘ou didn't complete your research. In
either case, stay jai er costly repairs are just around the
comer.
"How long have you owned it?" A very important question. If
the person has owned it since new, then you are speaking to the
original owner. Originally owned cars are highly desired over
multi cars. Why? A multiple owner-car is more likely to
have neglected by an uncaring owner at some point in its life.
How would you know for sure if the oil was changed on schedule
or if the engine was properly tuned?
With multiple owners, you'll never know for sure about the car's
past, but with an original owner, you'll be able to find out about the
whole life of the car. That's not to say that all originally owned cars
have been well cared for, but if they weren't, you'll know as soon
as you see the car. Years of neglect will be staring you in the face.
In all the single-owner cars 1 have come across I can't recall one
that was in bad shape. I guess original owners are just a special
breed. They buy a brand new car with the intention of keeping it for
a long time, so they take good care of it. A one-owner car is what
you want. It's what the dealers want. It's what everybody wants.
If the owner has not owned it since new, ask if he bought it from
the original owner. He may be the second or even third owner and
know the previous owner(s) and what they were like. These are the
kinds of things you like to hear when calling about used cars.
If it turns out that the owner has only had the car for a short
period and doesn't know how many previous owners there were,
then we are looking at a car blind. You can still buy a decent car
blindly, you just have to be extra careful about it. A car that has
changed a lot of hands may have something wrong with it that is
expensive to fix. Which leads us to our next question.32 THE USED CAR BUYER'S MANUAL
"Why are you selling it?" 7 Aas assume that people are
selling cars because there's something wrong with them. | know
this seems like a paranoid way of thi ings Du gant you io Caink
this way to protect yourself. Many people will own a car until the
engine starts leaking or the clutch teu cee ee tires wear out
or a combination of problems start adding up.
Instead of fixing the problem(s), they decide to buy a new car
and let the next owner deal with it. Why put money into their car if
they are about to sell it anyway? But in order to get the best price
they will try to hide the car's faults and THEY WILL LIE TO YOU
ABOUT THEIR CAR'S CONDITION. So don't believe what they
say. Believe what your common sense and your mechanic say.
People can always lie about why they're selling their car, but
more times than not you'll be able to detect if they're being honest
with you. This is a question you'll ask twice: once over the phone
and once when you look at the car. Notice if the second response
differs from the first. If possible, try and ask a different person the
second time to see if his or her answers coincide. For example, ask
the wife over the phone the first time, and the husband in person the
second time, etc.
People have all kinds of reasons to sell a car. The ones we like to
hear are, "I'm selling it because I just bought a new car." Rather
than trade in their used model to a dealer, many owners choose to
sell their cars privately because they can get more money on their
own. Remember, dealers are going to mark up a trade-in to make a
profit, so they can only offer so much, which is well below market
value. The new-car excuse is the one you'll most likely hear from an
original owner.
Another good reason which can also give you some eee
muscle is if someone is moving. These people a be desperat
especially if their phones aren't ringing. Bo end
for "moving, must sell" ads. Sometimes people ne ae a tight
money situation and, for one reason or another, they need to
ince their car for cash. They are having a baby or they got laid
off. Whatever the reason, as long as it's justified, you can rest easy
when it's a person problem and not a car problem.
If the seller says he's bought something else, which is also used,
it may be just his personal taste, but it could also be because the car
has been nothing but a money pit and he needs to unload it. Other
excuses to be nervous about are ones like "I don't need it anymore"
or "I want to upgrade.” Any excuse with this type of tone is a good
indication of a car that people are unhappy with, so be wary.