Reinier John Namora Bautista Block 8, Lot 7, Rosal Street, Elvinda Village, San Vicente, San Pedro, Laguna
09975289534 (Mobile) 027929055 (Home)
PROFILE AND SKILLS SUMMARY
up to challenge. I work well with others and on my own. I am seeking for a position where I can hone my skills as a problem solver. I have passion in all aspects in the I. T. Industry. I under
RESUME SUMMARY
Latest Position:Customer Service Representative / Financial Advisor
Year(s) of Work Experience: 7 Years (In Total)
Latest Job Function:Customer Service Representative (Financial Advisor)
Latest Industry Sector:Business Process Outsourcing
Latest Career Level: Rank & File (Regular)
Highest Education Attained: College / Vocational / Short Courses / Diploma
Authorized to work in Philippines: Yes
Latest Salary: PHP 16,500
WORK EXPERIENCE
Expected salary: PHP 19,000
Firstsource Solutions LTD. (Northgate, Alabang) August 2016 – March 2017
Financial Advisor (Barclaycard Commercial - UK) PHP 16,500
Handles incoming calls to provide credit card usage information, verification of payment, online
technical support, and assist customers with other account-related concerns.
Sitel Philippines Corp. (OJV Site, Pasig) February 2015 – March 2016
Repair Customer Care Advisor (Sears Account) PHP 19,000
Assists Sears’s customers on trouble shooting their appliances in needs of repair service, scheduling
repair appointments, providing options for them to take advantage of, and clarify the varieties of the
packages that the company has to offer prior to the members account. To deliver outstanding customer
service.
APAC / Expert Global Solution (Madrigal, Alabang) August 2014 - October 2014
Listener Care Representative (Sirius XM Account) PHP 14,500
Handles and provides details and resolutions for incoming calls made by subscribers of the said
account. Ensures good quality service and executes conversation in a professional manner.
Alaska Milk Corporation / Asiapro Coop. Services / 5S Manpower Coop. Services. January 2012 – May 2014
Material Inspector PHP 12,000
Ensures good quality inspection for all materials to be use for packaging milk (e.g. Litho Can, Intacept
Bag, Tetra Paper, Diff. types of cartons (R.S.C., H.S.C., B.I.B., Trays, etc.), L.D.P.E. Shrinkable
Films/VMFilms/Laminates, etc.) Executes tagging for released, on-hold and rejected materials. Creates
evaluation and documentation reports of passed and rejected materials for filing.
San Roque Human Resources Corp. January 2011 – March 2011
H.R. Staff / I.T. Staff PHP 10,000
Troubleshoots/Repairing of all printers and computer hardware of the entire office. Fixing
HUB/Router/Network connection problem. Computation of 13 th month pay of employees, issuing
certificate of employments and processing tax identification number. Installation and ribbon change of
Bundy clock.
Dela Rosa Transit Corp. September 2008 – May 2009
Bus/Transportation/Travel Conductor 8% commission
(Commission basis salary)
Assisting passengers carefully to their respective bus seats. Handles ticketing/billing and drop-by
destinations of passengers. Computation of the route income per day.
WORK EXPERIENCE
J&J Cyberhaus (Internet & Gaming Cafe) January 2006 – December 2007
Co – Owner / Maintenance / Cashier
Debugging and repairing towers/cpu, perform hardware and software installation with minor board
repair level. Local area networking of all units, re-format systems and installing multiple Operating
Systems such as Windows 98/XP/Vista/7 and other applications.
PERSONAL INFORMATION
Gender:Male Age:32
Date of Birth:23rd of July, 1985Nationality:Filipino
Civil Status: SingleZodiac:Leo
Residential Location:San Pedro, LagunaZip Postal Code:4023
EDUCATION
Social Security No. #: 04-1854261-3Tax Identification No. #:305-928-166-000S.Y. 2008 - 2009
San Pedro Manpower Training Institute, Vocational (Computer Hardware and Software)
Phil Health No. #: 0102-5366-3478Pag-Ibig Fund No. #:1210-1426-3765
S. Y. 2006 - 2007
San Pedro College of Business Administration; Tertiary Education (Computer Engineering)
S. Y. 2000 – 2004
Saint Louise Anne Colleges; Secondary Education (High School)
CHARACTER REFERENCES
Mr. Jose Alberto K. Salamat Contact Details: 0905 861 6710
Cold Kitchen Chef
Conti’s Bakery & Café
Engr. Roberto B. Sta. Rosa Contact Details: 0936 339 2626
Supervisor – Dry & Liquid Detergent Dept.
Procter & Gamble Phil. Inc.
Bautista, Reinier John Namora
I hereby certified that all information above is true and correct.
