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University Examinations 2023/2024
EXAMINATION FOR MASTER DEGREE OF INFORMATION SYSTEM.
MBA: INFORMATION SYSTEMS
DATE: APRIL 2020 TIME: 2 HOURS
INSTRUCTIONS: Answer question one and any other two questions
QUESTION ONE (30 MARKS)
a) Define the following terms (5marks)
i. Outsourcing
ii. Information systems
iii. Networks
iv. Computer crime
v. Telecommuting
b) Describe three major management challenges to building and using information systems (6marks)
c) Explain how information systems/technology are transforming organization and management
(6marks)
d) Explain two advantages and two disadvantages to the organization of outsourcing information
technology solutions (4marks)
e) Explain why strategic information systems are difficult to build and to (5marks)
sustain (4marks)
f) Explain any four threats to information system in an organization
QUESTION TWO (20 MARKS)
Implementing enterprise networking and new information technology infrastructure has created problems
as well as opportunities for organizations.
i. Describe four challenges posed by the new information technology infrastructure. (8marks)
ii. Explain how managers can deal with the challenges identified above (4marks)
iii. Explain four characteristics of relevant information for a manager (8marks)
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QUESTION THREE (20 MARKS)
a) Describe the different types of decisions made in organizations (6marks)
b) Critically evaluate the stages of Decision making (6marks)
c) Critically assess the four powerful worldwide changes that have altered the business environment
in Kenya (8marks)
QUESTION FOUR (20 MARKS)
a) A microfinance institution is in the process of designing an ICT strategy. Advise them on four
strategic methods of an MIS it can use in the organization operations (8marks)
b) Replacing a manual system by computerized system can have certain negative consequences to an
organization. Discuss four different examples of these unwelcome consequences (8marks)
c) Explain four advantages of computer network to an organization of your choice (4marks)
QUESTION FIVE (20 MARKS)
a) The architectural components of any Information System can be classified into Input processing,
Output and users. Identify these for a DSS. (4marks)
b) Different levels of management need different forms of information. Listing the four levels of
management, discuss the types of systems and information required. (8marks)
c) Explain briefly the FOUR system conversion strategies highlighting their benefits and limitations
(8marks)
