Enquiry About Result Oct/Nov 2024 Session Guide
Dear Candidates,
An enquiry about results (EAR) is a review of the marking of a candidates’ examination
script(s) or re-moderation of a centres’ coursework.
Cambridge carries out extensive quality checks before they release results. However,
they offer a range of enquiry about results services if you would like them to check the results
for candidates. This guide will provide step by step advice to help you submit an EAR request.
Cambridge offers a number of EAR services for subjects and there are fees applicable
per component against each service. The details of services offered are shared below:
Enquiry About Result Services:
No Result (X) or Pending (Q) Queries:
• Cambridge usually issues a ‘NO RESULT’ if they think the candidate has not completed
all the components of an assessment. ‘PENDING’ means they cannot issue a result
now but will do this soon.
• No Result and Pending Queries are free of cost
• Cambridge will provide an explanation of any report of ‘No result’ (X) or a
‘Pending’ grade (Q) confirming which component(s) we have no mark for
• Cambridge will explain why they cannot award a result, for example, that
they did not receive documents, marks or information to confirm the candidate did or did
not take a particular exam
Candidate can only submit enquiries about results at component level
All the components you want Cambridge to review for you within the same syllabus must be
submitted at the same time. Cambridge cannot accept additional component enquiries for the
same candidate and syllabus at a later date.
All the components you want Cambridge to review for you must have a mark from an exam or
from moderation. Cambridge will not consider any requests which include a component where
Cambridge have calculated an assessed mark.
For clerical re-check or review of marking services, you may only select one type of review or
re-check service. For example, you cannot ask for a Service 1S for one component and then a
Service 2S for another component if they are in the same syllabus. You cannot ask for the
same or another service for the same syllabus for the same candidate if a previous request has
already been submitted.
Cambridge will charge a fee for each enquiry. Cambridge will not charge the fee if the
enquiry leads to a change in the syllabus grade.
Fee details are mentioned below, it will give the details for fee submitted against each
service. Please note that the fee is to be submitted per component.
Service Description O Level & IGCSE AS & A2/A Level
Per component Per Component
1 Clerical Re-check 8,300 9,600
1S Clerical Recheck with a 18,100 18,400
Copy of Script
2 Review of Marking and 19,300 23,000
clerical recheck
2S Review of Marking and 29,100 33,000
clerical re-checking with a
copy of Script
The EAR fee can be deposited by the candidate at the respective British Council bank
account available at selected Standard Chartered Banks SCB Branch List. Candidates
must fill out a British Council Deposit Slip (available at designated branches), when
submitting payment.
Fee can also be deposited via ATM & IBFT into a Virtual Account directly assigned to you
during Oct/Nov 24 examination session.
If a candidate resides in a city which does not have a designated Standard Chartered
Bank, then the EAR fee must be made through a bank draft. The bank draft must be drawn
in favour of the British Council.
Note: Please write ‘Cambridge EAR fee’ on the British Council deposit slip before
marking payment. Keep your stamped bank deposit slip as proof of payment since you
will need this to complete your EAR Online Application Form You may submit all EAR
requests before the deadline i.e. 10 February 2025. Please note that British Council will
not be able to entertain any late submissions.
For any further assistance, you can contact us online or visit our website www.britishcouncil.pk
or call us on 0800 22000 or send us an email at info@britishcouncil.org.pk
