GANESH MOGAVEERA
+91 8767337579 ♦ ganesh.mogaveera@hotmail.com
WORK EXPERIENCE
Kotak Mahindra Bank Ltd, Mumbai
Commercial Bank Process Team – Deputy Manager December 2021 – Present
Drive process mapping and process improvements across function areas in the business.
Minimize process variance, non-value activities, added standardized processes, and reduce cycle times.
Minimize defects, complaints and disputes.
Meet various stakeholders in the business to understand their perspectives on a proposed process; identify process gaps and improve the
work flow and implementation of the process.
Formulate process improvement ideas and drive projects resulting in operational and financial benefits arising from cost reduction and
revenue enhancement.
Improve baseline performance relative to cost, quality, cycle time and customer satisfaction.
Retail Liability - Authorization Officer – Deputy Manager November 2019 – November 2021
Authorization of financial & non- financial requests taken by all over CEC such as blocking/unblocking digital channels,
freezing/unfreezing accounts, booking TD’s/ RD’s, purchasing MF/IPO, reloading travel cards, force debit of credit card and retail assets
through finacle etc.
RCSA call audit of CEC officers to check correct verification, process and information given on call, marking error or providing
feedback for incorrect process.
Call sampling of authorization related requests to check verifications, ensure requests are taken for the correct customer after providing
mandatory details, and escalating errors or providing feedback for incorrect requests.
Corporate salary - Assistant Manager February 2017 – October 2019
Coordinating with clients top management and take appropriate action to resolve problems related to employees’ salary accounts.
Coordinating with acquisition manager for new salary account opening and new tie-ups.
South Coast Hotels, Mumbai December 2015 – January 2017
Accountant, Guest Relationship Executive
Handling daily accounting, preparing monthly costing and petty cash
The Hindu, Mumbai May 2015 – October 2015
High Productivity Development Canvasser
EDUCATION
St. Xavier’s College, Mumbai, Maharashtra 2012 - 2015
Bachelors of Commerce (51.53%)
K.B.E.S Junior College, Mumbai, Maharashtra (63.33%) 2010 - 2012
G.J.C.B, Byndoor Karnataka (SSLC 70.72%) - 2008
TECHNICAL SKILLS
MS Office (Word, Excel, PowerPoint) | Tally 9 erp | Dot net | Siebel | Finacle | IRDA Certified
PERSONNEL INFORMATION
DOB – 19- MAY-1991
Mother Tongue: Kannada
Other Languages known: English, Hindi, Tulu , Marathi (beginner)
LinkedIn: http://linkedin.com/in/ganesh-mogaveera-1743ab9a
Served as a cadet in NCC (National Cadet Corps) from 2004 to 2006
SUMMARY
Strong corporate professional with knowledge of office practices and procedures, and the proven ability to prioritize and handle multiple
tasks in a challenging environment. Enthusiastic contributor and team player. Seeking a challenging position to utilize my knowledge and
training with an organization where I can contribute positively to its growth while furthering my own career and skillset.
