Delison Troka
Date of birth: 13/08/1998 Gender: Male Nationality: Albanian
Mobile: (+355) 674806270
Email address: sonitroka1@gmail.com
Home: Rruga Irfan Tomini, 1001 Tiranë, al
WORK EXPERIENCE
Foreign exchange teller
Troka shpk
Fier, Albania
Working as part of a team dealing with all foreign exchange queries
Handling cash, cheques, bank giro credits, travellers' cheques and foreign currencies
Selling and buying currency
Buying and selling, ensuring to up-sell at all times
Providing good customer service and encouraging repeat business
Sales manager
Vivenso Albania
12/2019 – Current
Tiranë, Albania
Proven work experience as a Sales Representative
Excellent knowledge of MS Office
Highly motivated and target driven with a proven track record in sales
Excellent selling, communication and negotiation skills
Prioritizing, time management and organizational skills
Ability to create and deliver presentations tailored to the audience needs
Relationship management skills and openness to feedback
Ability to build productive business professional relationships
EDUCATION AND TRAINING
Mësonjëtorja Dertliu
High School
09/2013 – 06/2016
Universiteti Europian i Tiranës
Bachelor in Finance with Bussines Informatics profile
10/2016 – 07/2019
Universiteti Europian i Tiranës
Master of science in Finance Accounting
10/2019 – Current
Remax Albania
Intership in Imobilar sales Agent
03/2019 – 06/2019
Good knowledge in imobilar sales
Communication skills in sales
LANGUAGE SKILLS
Mother tongue(s)
Albanian
Other language(s)
English
Listening
C1
Reading
C1
Spoken interaction
C1
Spoken production
C1
Writing
C1
Italian
Listening
B1
Reading
B1
Spoken interaction
A2
Spoken production
A2
Writing
B1
DIGITAL SKILLS
Other
Ms Office
Advanced Windows Server 2016 2012 2008 2003 skills
DRIVING LICENCE
ORGANISATIONAL SKILLS
Organisational and personal skills
Good communication skills gained through my experience
Effective leadership and motivational skills.
Solution-oriented with exceptional critical thinking.
Excellent written and verbal communication with executives, employees, and clients.
Expert proficiency with Microsoft Office, Access, SAP, Peoplesoft, and ERP software.
Actively adopted and involved.
Avaliable to work in group and alone.
Committed to professionalism.
Energetic and Goal-driven.
Able to solve different problems.
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