SSRN 3875577
SSRN 3875577
Paper published in
Journal of Business Research
innovation
Abstract
Keywords
Transformational leadership
Organizational innovation
Organizational learning
Organizational performance
1. Introduction
Transformational leadership attempts to create emotional links with its followers and
inspires higher values. Such leadership transmits the importance of having a shared
mission and infusing a sense of purpose, direction and meaning into the followers’ labor
(Bass, 1999). Transformational leadership becomes the motor and transmitter of
innovative culture and of the dissemination of knowledge oriented to seeking the best
possible organizational performance. The example of transformational leadership
committed to the organization's goals and their internalization in its followers seeks to
encourage commitment to results on the part of the organization's members (Bass, 1999;
Bass and Avolio, 2000). Transformational leaders have charisma, provide inspiration and
promote intellectual stimulation (Bass, 1999; Bass and Avolio, 2000; Conger, 1999).
Charisma generates the pride, faith and respect that leaders work to encourage their
employees to have in themselves, their leaders, and their organizations. Transformational
leaders provide inspiration by motivating their followers, largely through communication
of high expectations. Such leaders also promote intellectual stimulation by promoting
employees’ intelligence, knowledge and learning so that employees can be innovative in
their approach to problem solving and solutions. Various studies analyze the influence of
transformational leadership on organizational performance through intermediate
constructs such as culture (e.g., Ogbonna and Harris, 2000), entrepreneurship (e.g.,
García Morales et al., 2006), knowledge management (e.g.,Gowen et al., 2009),
congruence in top management teams (e.g.,Colbert et al., 2008), flexibility (e.g.,
Rodriguez Ponce, 2007), human–capital–enhancing human resource management (Zhu
et al., 2005), competitive strategies (e.g., Menguc et al., 2007), and absorptive capacity
(e.g., García Morales et al., 2008a, b). However, understanding of the processes through
which the leader exerts this influence is still limited and largely speculative (Bass, 1999;
Conger, 1999). This investigation seeks to analyze empirically whether transformational
leadership exerts this influence on organizational performance through the intermediate
influence of organizational learning and innovation.
Empirical studies support the relationship between organizational learning and innovation
(Bueno et al., 2010; Cohen and Levinthal, 1990; Glynn, 1996; Hurley and Hult, 1998;
Ireland et al., 2001; Mezias and Glynn, 1993). Different types of learning and innovation
are also related. For example, generative learning is the most advanced form of
organizational learning and occurs when an organization is willing to question long-held
assumptions about its mission, customers, capabilities, and strategy and to generate
changes in its practices, strategies, and values. Such learning forms the necessary
underpinnings for radical innovations in products, processes, and technologies (Argyris
and Schön, 1996; Damanpour, 1991; Glynn, 1996; Senge, 1990; Senge et al., 1994).
The literature also emphasizes the great importance of organizational learning and
innovation for a company's survival and effective performance. Organizational learning
is a major component in any effort to improve organizational performance and strengthen
competitive advantage. The development of new knowledge, derived from organizational
learning, reduces the likelihood that a firm's competencies will become outdated, enabling
the competencies to remain dynamic and thus favoring improvement in performance.
Organizational learning usually has positive connotations, since this form of learning
associates with performance improvements (Argyris and Schön, 1996; Fiol and Lyles,
1985; Inkpen and Crossan, 1995; Ireland et al., 2001; Senge, 1990). Various authors also
show that innovation is essential to improving performance and that innovation comes
into play in order to improve organizational performance (Argyris and Schön, 1996;
Damanpour, 1991; Fiol and Lyles, 1985; Hurley and Hult, 1998; Senge, 1990; Zaltman
et al., 1973).
To achieve the objectives, the article develops as follows. Based on previous research,
the section on hypotheses proposes a series of hypotheses on the influence of
transformational leadership on organizational learning and organizational innovation, the
influence of organizational learning on organizational innovation and the influence of
both organizational learning and organizational innovation on organizational
performance. The method section presents the data and the method used to analyze
empirically the hypotheses developed in Spanish firms. The section on the results presents
2. Hypotheses
Prior studies assert association between leadership and organizational learning (McGill
et al., 1992; Senge, 1990; Senge et al., 1994; Tushman and Nadler, 1986).
Transformational leadership builds teams and provides them with direction, energy, and
support for processes of change and organizational learning (Bass, 1999; McDonough,
2000). This style allows organizations to learn through experimentation, exploration,
communication and dialogue (Lei et al., 1999; Menguc et al., 2007; Senge et al., 1994;
Slater and Narver, 1995; Tushman and Nadler, 1986).
The extensive and diverse literature on organizational innovation has received important
contributions from works on organizational learning in the last decade. Much of this
research observes a positive relationship between organizational learning and
organizational innovation (e.g., Calantone et al., 2002; Tushman and Nadler, 1986).
Different types of organizational learning (adaptive/generative) and innovation
(incremental/radical) have a close, positive connection (Forrester, 2000). The deeper
innovation reaches, the greater the degree of learning required.
Thus, the more innovative the products, services or methods, the greater the degree of
critical capacity, skill and new and relevant knowledge necessary (Senge et al., 1994).
The process of creating organizational knowledge, which draws new knowledge from
existing (organizational learning), is the cornerstone of innovative activities.
Organizational knowledge creation is the process that strengthens innovation, not
knowledge in itself (Nonaka and Takeuchi, 1995). Further, organizational innovation
depends on the organization's knowledge base, and organizational learning in turn
promotes this knowledge base (Cohen and Levinthal, 1990).
These ideas have recently begun to receive some empirical attention. Hurley and Hult
(1998) focus on a large agency of the U.S. federal government to show a positive
association between organizational innovation and a culture that emphasizes adaptation,
innovation, and learning. Meeus et al. (2001) analyze a sample of innovator firms to show
that more complex innovative activities urge firms to coordinate and exchange
information between users and producers, which implies strong interactive learning.
The more valuable, imperfectly imitable and rare innovations (e.g., technological) are,
the higher performance will be (Irwin et al., 1998). Organizations with greater innovation
will achieve a better response from the environment, obtaining more easily the
capabilities needed to increase organizational performance and consolidate a sustainable
competitive advantage (Calantone et al., 2002; Hurley and Hult, 1998; Zaltman et al.,
1973). Not promoting innovative projects and activities will have a negative effect on
productivity and organizational performance (Lööf and Heshmati, 2002). Innovation as a
dimension of intrapreneurship has a direct influence on organizational performance
(Hudges and Morgan, 2007; Zahra et al., 2000).
3. Method
This section presents the sample used, the research methodology and the statistical
analysis.
The study focuses on the automotive and chemical sectors because they represent a
greater percentage, billing volume and employment volume of the Spanish economy.
Further, use of a sample of firms located in a relatively homogeneous geographic,
economic, political, sociocultural, technological and legal space minimizes the impact of
variables that cannot be controlled in the empirical research (Adler, 1983). The Spanish
market is relatively well developed and wholly integrated in the European Union and has
had a slightly better rate of growth in recent years than the European market overall.
However, Spain is in a geographical area that has received relatively little attention from
organizational researchers.
Drawing on knowledge about key dimensions of this investigation, previous contacts with
interested CEOs and scholars, and new interviews with CEOs and academics interested
in the topic and familiar with the chemical and automotive sectors, the authors developed
a structured questionnaire to investigate how organizations face these issues. The study
omits the responses of the interviewees from this first stage in the subsequent analysis of
the survey data.
The study uses CEOs as the key informants, since they receive information from a wide
range of departments and are therefore a very valuable source for evaluating the different
variables of the organization. CEOs also play a major role in informing and molding the
variables under study by determining the types of behavior that are expected and
supported (Baer and Frese, 2003). Although the management process may involve
numerous actors, the CEO is ultimately responsible for plotting the organization's
direction and plans, as well as for guiding the actions carried out to achieve them (Porac
and Thomas, 1990; Westphal and Fredickson, 2001). This study uses the same types of
informant to maintain the level of influence among the organizations constant, increasing
the validity of the variables’ measurements (Glick, 1985). The cover letter requested that
CEOs not answer the questionnaire unless they could directly observe or had knowledge
of the variables in question (Kozlowski and Klein, 2000). This condition decreased the
percentage of responses but increased the reliability and validity of the questionnaires
received.
Mailed surveys were sent to the CEOs of the 1000 randomly selected organizations with
a cover letter (they did not replace the 36 questionnaires returned due to unknown address
with others). The selection procedure involved stratified random sampling with two levels
of stratification (size and sector). This mailing method reached a greater number of firms
at a lower cost than travelling to the specific firm to perform personal interviews,
exercised less pressure for an immediate response, and provided the interviewees with a
greater feeling of autonomy. The cover letter explained the goal of the study, offered
recipients the option of receiving the results on completion of the study, indicated the
basic ethical principles of the research, and reiterated the necessity that the person chosen
answer the questionnaire, even at the cost of receiving fewer responses.
Each CEO who had not yet responded received two reminders by mail. 170 CEOs finally
answered the questionnaire, but because of missing values the research includes only 168
questionnaires. The response rate is 17.43% (Table 1).
To eliminate the possibility of non-response bias, the authors compared the characteristics
of the respondents and of early and late responders in the sample (Armstrong and Overton,
1977). No significant differences exist based on the size or type of business. Furthermore,
since the same survey instrument collected all measures, the study tested for the
possibility of common method bias using Harman's one-factor test (e.g., Konrad and
Linnehan, 1995; Scott and Bruce, 1994). A principal components factor analysis of the
questionnaire measurement items yielded four factors with eigenvalues greater than 1.0,
which account for 70% of the total variance, identifying several factors, as opposed to
one single factor. Since the first factor does not account for the majority of the variance,
a substantial amount of common method variance does not appear to be present
(Podsakoff and Organ, 1986).
3.2. Measures
The study uses the scale of four items developed by McColl-Kennedy and Anderson
(2002). These items are duly adapted to the present study. As in other similar studies, the
The study uses a scale of four items developed by Aragón et al. (2007) and García
Morales, Lloréns Montes and Verdú Jover (2006, 2008a) to measure organizational
learning (1 “totally disagree”, 7 “totally agree”). These items are duly adapted to the
present study. The authors develop a confirmatory factor analysis to validate the scales
(χ22=3.90, NFI=.99, NNFI=.99, GFI=.99, CFI=.99, IFI =.99) and show that the scale is
unidimensional and has adequate validity and reliability (α=.71).
Numerous researchers analyze organizational innovation using reliable valid scales that
enable its measurement. This study takes the scale from Antoncic and Hisrich (2001),
which uses a Likert-type 7-point scale (1 “totally disagree,” 7 “totally agree”), requiring
deletion of Item 8 (χ227=76.63, NFI=.98, NNFI=.99, GFI=.99, CFI =.98, IFI =.99). The
scale is unidimensional. This procedure yields selection of nine items (see Appendix A)
with high validity and reliability (α=.94).
Based on a review of how different works of strategic research measure performance, the
authors use the scale of five items developed by Murray and Kotabe (1999). The use of
scales to evaluate performance relative to the main competitors is one of the most widely-
accepted practices in recent studies (Choi et al., 2008; Deshpandé et al., 1993; Douglas
and Judge, 2001; Vorhies et al., 1999). Many researchers use managers’ subjective
perceptions to measure beneficial outcomes for firms. Others prefer objective data, such
as return on assets.
A wide range of literature establishes a high correlation and concurrent validity between
objective and subjective data on performance, implying that both are valid when
When possible, the study estimates the correlation between objective and subjective data,
and these are high and significant. The study includes a confirmatory factor analysis to
validate the scales (χ25=22.32, NFI=.97, NNFI=.96, GFI=.99, CFI =.98, IFI =.98) and
show that the scale is unidimensional and has high reliability (α=.87). A Likert-type 7-
point scale (1 “Much worse than my competitors,” 7 “Much better than my competitors”)
asks about the organization's performance as compared with that of its most direct
competitors.
Fig. 1 presents the theoretical model. The findings give the hypotheses concrete form.
The study uses a recursive non-saturated model. Structural equation modeling takes into
account errors in measurement, variables with multiple indicators and multiple-group
comparisons (Koufteros et al., 2009).
This section presents the main research results. First, Table 2 shows the means and
standard deviations as well as the inter-factor correlation matrix for the study variables.
Significant and positive correlations exist among transformational leadership,
organizational learning, organizational innovation and organizational performance.
Initially, a series of regressions (Table 3) shows the direct effects analyzed in the research
and uses a series of tests (e.g., tolerance, variance inflation factor) to confirm the non-
presence of multicolinearity (Hair et al., 1999).
Second, the study performs structural equations modeling to estimate direct and indirect
effects using LISREL with the correlation matrix as input. This type of analysis has the
advantage of correcting for unreliability of measures and also provides information on
the direct and indirect paths between multiple constructs after controlling for potentially
confounding variables. Fig. 2 shows the standardized structural coefficients. The
magnitude of the coefficients reflects the relative importance of the variables.
All multi-item constructs meet this criterion; each loading (λ) is significantly related to
its underlying factor (t-values>12.16) in support of convergent validity. To assess
discriminate validity, the authors perform a series of chi-square difference tests on the
factor correlations among all the constructs (Anderson and Gerbin, 1988). The study
follows this procedure for each pair of latent variables, constraining the estimated
correlation parameter between them to 1.0 and then performing a chi-square difference
test on the values obtained for the constrained and unconstrained models (Anderson and
Gerbin, 1988). The resulting significant differences in chi-square indicate absence of
perfect correlation between the constructs and thus discriminant validity.
The overall fit measures, multiple squared correlation coefficients of the variables (R2s),
and signs and significance levels of the path coefficients indicate that the model fits the
data well (χ =559.88, pN.001; χ2 ratio=3.04; NFI=.97; NNFI=.99; GFI =.98, CFI =.99,
IFI =.99, PGFI=.78). The hypothesized model is a significantly better fit than the null
model (χ2210=5409.25, pN.001; Δ χpN.001). All modification indices for the beta
pathways between major variables are small, suggesting that adding additional paths
would not significantly improve the fit. The residuals of the covariances are also small
and center around zero.
Findings from the standardized parameter estimates (Table 5) show that transformational
leadership is closely related to and affects organizational learning (γ11=.74, pb.001,
R2=.55) and organizational innovation (γ21=.37, p.001), as predicted in Hypotheses 1
and 2, respectively. Furthermore, the results show an indirect effect (.15, pb.01) of
transformational leadership on organizational innovation by organizational learning (.74
×.21; e.g., Bollen, 1989 for calculation rules). The global influence of transformational
leadership on organizational innovation is thus 0.52 (pb.001). Comparing the magnitudes
of these effects indicates that the effect of organizational learning on organizational
First, the research shows a positive relation between transformational leadership and
organizational learning and innovation. This leadership style analyzes, modifies, and
drives systems, designing them to share and transfer knowledge through the process of
organizational learning (Lei et al., 1999; Senge, 1990). Thus, transformational leadership
is committed to and propels organizational learning (Senge, 1990; Swieringa and
Wierdsma, 1992), making available everything necessary to overcome the obstacles that
might impede this learning (Wick and Leon, 1995). Organizational learning seeks to
establish a path for professional development to acquire aptitudes or competencies that
give sustainable advantage through innovation (Senge et al., 1994).
The study also verifies a positive relation between transformational leadership and
innovation directly and indirectly through the construction of competencies focused on
learning to minimize the cost of internal change (Lei et al., 1999; Slater and Narver,
1995). The results support the importance of transformational leadership in generating
innovation (McDonough, 2000), an especially appealing finding that supports
Fourth and finally, the study verifies empirically a positive relationship between more
organizational learning and innovation and organizational performance. Organizations’
complexes of essential production and technology competences or resources and
capacities sustain the sources for achieving sustainable competitive advantages. Each
organization should analyze all of its production and technological resources, the
resources that enable achievement of a better competitive position on the market. The
organization should also develop specific capacities and essential competences to face the
changes in production and technology in its environment. Thus, the organization acquires
a dynamic and proactive vision that improves organizational performance, generating its
own resources and capacities that are unique, valuable, hard to replace, and difficult to
imitate. Two main variables that determine organizational performance are thus
organizational learning and innovation, both of which have positive causal effects. These
two dynamic capabilities are strategic (Calantone et al., 2002; Danneels and
Kleinschmidt, 2001; Hurley and Hult, 1998; Zahra et al., 2000).
This investigation has several limitations. First, the study measures the variables based
on the CEOs’ managerial perceptions (single respondents), which involve a certain degree
of subjectivity. The respondents are CEOs of firms because their knowledge about these
strategic variables is more comprehensive (e.g., Shortell and Zajac, 1990). In the absence
of published data on these variables and alternative sources of comparative data, the study
follows the methods used in the past by other studies (e.g., Egri and Herman, 2000; García
Morales et al., 2008a,1 b; García Morales et al., 2008b; Nandakumar et al., 2010; Sarros
et al., 2008).
However, the study here includes contrasting some variables with either objective data
(e.g., organizational performance) or the response of the subordinates (e.g.,
transformational leadership) and finds no significant mean differences between the two
types of measures. Further, the results from the correlation analysis show close
relationships.
Fourth, the study data are cross-sectional, hindering examination of the evolution of the
variables in this study. This aspect is of particular interest given the dynamic nature of
some variables. Although the authors test the most plausible directions for the pathways
in the study model, only longitudinal research can assess the direction of causality of the
relationship and detect possible reciprocal processes. The authors have tried to temper
this limitation through attention to theoretical arguments by rationalizing the analyzed
relationships and integrating temporal considerations into measurement of the variables
(Hair et al., 1999). Fifth, future studies should analyze a larger sample, preferably in more
than one country and in other sectors.
Finally, the model only analyzes the relation between transformational leadership and
organizational performance through organizational learning and organizational
innovation. Although selected variables explain an acceptable amount of variance in
organizational performance, research could analyze other intermediate constructs, such
as shared vision, teamwork or technology (Senge et al., 1994). Future studies might also
examine other consequences of introducing learning and innovation processes in
organizations (e.g., quality improvement, staff satisfaction, and improvements in
relational capacity). The homogeneous geographical context examined here limits the
influence of external factors, but future research might well explicitly integrate the
influence of external factors (Aragon Correa and Sharma, 2003).
Acknowledgements
The authors gratefully acknowledge the cooperation and financial support provided by the Spanish Ministry of
Education (Project ECO2009-09241) and the Andalusian Regional Government (Excellence Research Project P08-
SEJ-4057). Comments by Matías-Reche, University of Granada and Verdú-Jover, University of Miguel Hernandez
(Elche) on an earlier draft were helpful in revising this paper. The authors alone are responsible for all limitations and
errors that may relate to the study and the paper.
Appendix A
❖ Transformational Leadership
2. Transmits the organization's mission, reason for being, and purpose to all of the employees.
❖ Organizational Learning
1. The organization has acquired and shared much new and relevant knowledge that provided competitive advantage.
3. Organizational improvements have been influenced fundamentally by new knowledge entering the organization
(knowledge used).
❖ Organizational Innovation
Indicate the degree of agreement or disagreement with respect to the following statements. In the past three years,
indicate whether the following have grown rapidly:
4. Number of new products or services added by the organization and already on the market.
5. Number of new products or services that the organization has introduced for the first time on the market.
❖ Organizational Performance
Relative to your main competitors, what is your firm's performance in the last three years in the following areas?
3. Organizational performance measured by return on sales (percentage of profits over billing volume).
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