Post
Post
Proclaimed by [Proclamation No. 9 of 2003] w. e. f. 31st March 2003 except for Section 15
              [Proclamation No. 36 of 2003] w.e.f. 1 December 2003 – Section 15
ARRANGEMENTS OF SECTIONS
Section
                                              PART I-PRELIMINARY
   1. Short Title
   2. Interpretation
   3. Application of the Act
                                                  PART IV - OFFENCES
   25.   Operation of services without licence
   26.   Opening or detaining postal packets
   27.   Stealing
   28.   Fraudulent retention
   29.   Criminal diversion of postal packets or articles
   30.   Damaging posting boxes
   31.   Obstruction of licensees
   32.   Sending indecent articles by post
                                           PART VI - MISCELLANEOUS
   36. Penalties
     37.   Immunity of the State or Authority
     38.   Regulations
     39.   Repeal
     40.   Transitional provisions
     41.   Commencement
     Schedule
                                                              An Act
To provide for the establishment of a regulatory authority for the postal, courier and ancillary services sector;
to enhance the systems and methods of operation; and to provide for, where warranted, appropriate offences
and penalties.
PART I - PRELIMINARY
1. Short Title
2. Interpretation
In this Act -
"ancillary services" means services additional to the activities of the post as may be prescribed;
           "article" includes documents, goods and merchandise committed to and accepted by a licensee for
           conveyance through a courier service;
           "courier service" means an individualized and time-sensitive service for accepting, conveying and distributing
           documents and goods on a door to door basis;
           "dead letter" means any postal packet which may be prohibited, undeliverable, refused by the addressee, or
           unclaimed;
           "enforcement officer" means a public officer empowered by an enactment to investigate into, enquire into or
           prosecute an offence;
     "ICT Appeal Tribunal" means the Information and Communication Technologies Appeal Tribunal established under
     section 36 of the Information and Communication Technologies Act 2001;
     "ICT Authority" means the Information and Communication Technologies Authority established under section 4 of
     the Information and Communication Technologies Act 2001;
     "letter" means any communication in the nature of a private correspondence;
     "Mauritius Post Limited" means the Company incorporated to act as operator of the Postal Service under the Post
     Office (Transfer of Undertaking) Act 2002;
"Minister" means the Minister to whom responsibility for postal service is assigned;
"post" means the logistics for the collection, sorting, despatch, conveyance and delivery of postal packets;
"post office" means any place from where postal service is offered;
"postage" means the fee chargeable for the delivery of services by post;
     "postage stamp" means any label or stamp for denoting any postage or other sum payable in respect of a postal
     packet and includes any adhesive postage stamp or printed stamp impressed or otherwise indicated on a postal
     packet, whether the postage stamp is issued under this Act, or by an appropriate authority of another country;
     "postal packet", includes a letter, postcard, printed paper, newspaper, parcel, sample, book, packet or article
     committed to, and accepted by, a licensee for conveyance by post;
"posting box" means any box or receptacle put at the disposal of the public for purposes of posting;
     "postal service" means the service offered to people at large for the collection, conveyance, distribution and
     delivery of postal packets;
(b) monies from an unclaimed money fund under section 24 are credited; and
(c) any disbursement as may be made by the Authority for the provision of the universal service.
     "unclaimed money fund account" means an account opened by a licensee into which all monies found in dead
     letters are credited;
     "universal service" means a courier or postal service which is reasonably accessible and affordable to any person
     within the State on an equitable basis;
(1) Subject to subsection (2), this Act shall bind the State.
                and, on such terms and conditions as he thinks fit, exempt a Government department from compliance
                with this Act, or part of this Act.
4.      Postal Authority
     (1)   There is established for the purpose of this Act a Postal Authority
     (2)   The members of the ICT Authority shall be deemed to be and, constitute the members of the Postal
           Authority.
     (3)   The provisions of sections 5, 6, 7, 8 and 9 of the Information and Communication Technologies Act
           2001 shall, with the necessary adaptations, apply to the Postal Authority
4) The Authority may set up such committees as it thinks fit for the purpose of this Act.
     (1)   The Authority shall have suc4 powers as are necessary to enable it to effectively carry out its functions
           and may, in particular -
(a) monitor, control, inspect and regulate postal, courier and ancillary services;
           (b)    ensure that postal, courier and ancillary services are provided and operated in accordance with
                  this Act;
           (c)    give such reasonable directions to a licensee as it thinks fit and the licensee shall comply with
                  those directions;
           (d)    require a licensee to provide such information as it thinks necessary in relation to the postal
                  services offered by him;
           (e)    require any person to furnish to the Authority any information in his possession which relates to
                  any postal, courier or ancillary services;
           (f)    require any person who has in his custody or under his control any document which relates to
                  any postal service or postal system -
(i) to furnish the Authority with a copy of or extract from the document; or
                  (ii)    to transmit the document itself to the Authority for its inspection unless the document
                          forms part of the records or other documents of a court or public authority; and
           (g)    require any person who has under his control any premises to provide access and appropriate
                  facilities for delivery of postal packets to addressees.
     (2)   The Authority shall be entitled without payment to keep any copy or extract furnished to the Authority
           under subsection (1)(f).
     (3)   The Authority shall at all reasonable times have full and free access to all buildings, places, books,
           documents and other papers for the purpose of discharging the Authority's functions under this Act, and
           may, without payment, inspect, copy or make extracts from any such books, documents or papers.
     (4)   The Authority. may take possession of .any books, documents or papers where in the opinion of the
           Authority -
           (a)    the books, documents or papers may be interfered with or destroyed unless possession is
                  taken; or
           (b)    the books, documents or papers may be required as evidence in proceedings for an offence
                  under this Act or any regulations made thereunder.
     (5)    The rights conferred by this section shall, in relation to information recorded otherwise than in legible
            form, include the right to require the information to be made available in legible form for inspection or
            for a copy or extract to be made of or from it.
(a) fails to comply with any requirement specified in any order under subsection (1)(f);
            (b)     intentionally alters, suppresses or destroys any document which he has been required under
                    subsection (1)(f) to furnish or transmit; or
            (c)     in furnishing any information required of him under subsection (1)(f), makes any statement
                    which he knows to be false in a material particular, or recklessly makes any statement which is
                    false in a material particular,
     (7)    No person shall by virtue of this section be obliged to disclose any particulars as to which he is under
            any statutory obligation to observe secrecy.
(a) licence, renew, amend, vary, suspend, cancel or revoke a licence issued under this Act;
(b) approve or fix rates for each of the types of postal, courier or ancillary service offered by licensees;
(c) conduct surveys, tests and evaluations as regards the standard of services delivered by licensees;
(d) regulate the issue of postage stamps, their themes and designs;
     (e)    determine uniform standards, best practices and codes of, conduct applicable to service providers and
            ensure compliance therewith;
     (f)    issue such directions as may be necessary to ensure that persons in control of premises may provide
            effective access to premises for the delivery of mail, and
(g) advise the Minister on all matters relating to the provision of postal services by licensees.
     The Minister may, in relation to the exercise by the Authority of its functions, give the Authority such general
     directions, not inconsistent with this Act, as appear to the Minister to be requisite in the public interest, and the
     Authority shall comply with such directions.
8. Licences
     (1)    No person shall undertake or operate a postal, a courier or any ancillary service unless he has obtained
            an appropriate licence from the Authority for the purpose specified in the Schedule.
     (2)    Subject to subsection (3), the Minister may on the recommendation of the Authority grant to the
            Mauritius Post Limited such exclusive rights for such period and under such conditions as he may
            determine to -
            (a)     operate a postal, courier or ancillary service, whether inland or foreign, within Mauritius; and
             (b)     cause to manufacture and issue postage stamps in accordance with section 33(3).
      (3)    Nothing in subsection (2) shall be construed as preventing a courier service licensee to provide such
             services as may be covered under the licence during the period of exclusivity.
      (4)    Subject to section 40(3), nothing in subsection (2) shall be construed as exempting the Mauritius Post
             Limited from complying with the other provisions of this Act.
Every application to obtain, renew or vary a licence shall be made in writing to the Authority and shall-
as may be prescribed.
      (1)    On receipt of an application for a licence, the Authority shall cause notice thereof to be published in the
             Gazette and in 2 daily newspapers.
      (2)    Any person who wishes to object to an application shall, not later than 14 days after the last publication
             specified in subsection (1), lodge his objection in writing with tile Authority, specifying the grounds of
             objection.
             (a)     request an applicant to furnish such additional information as may be required regarding the
                     application;
             (b)     visit or inspect at all reasonable times, any premises, system or installation in respect of which
                     an application is made;
             (c)     consult such persons, including the Commissioner of Police, as it deems appropriate, on the
                     fitness of the applicant to hold a licence under this Act.
(4) The Authority may designate in writing any officer to act as an authorised officer.
(5) In determining whether to grant, renew or vary a licence, the Authority shall have regard to-
(b) whether the applicant is a fit and proper person to be granted a licence under this Act;
             (c)     the promotion of healthy competition, the likelihood of unfair practices and how the interest of
                     the consumer would be best served;
             (e)     any agreement between Mauritius and any other State in relation to the postal service or courier
                     service to be provided;
(f) any international obligation, to which Mauritius is a party, in the field of postal services;
      (2)    The Authority shall make its decision within 3 months as from the time a complete application is
             submitted.
      (3)    Where the Authority refuses the application, it shall give forthwith written reasons for the refusal to the
             applicant.
      (4)    Where an application has been granted, upon first instance or on appeal made under section 15, the
             Authority shall issue a licence which shall specify-
(c) any terms, conditions or restrictions which the Authority may think fit to impose.
(5) No licence shall be issued, unless the prescribed fee has been paid.
(1) A licence issued under this Act shall be valid for one year.
      (2)    A licensee who wishes to renew, or vary the terms of, his licence shall, not later than 3 months before
             the expiry of the licence, give written notice of his intention to do so to the Authority.
      Every licensee shall display his licence at a conspicuous place at his registered office and a copy thereof at
      each place of business.
(a) the licensee has contravened this Act or any regulations made thereunder;
(b) the licensee has not paid the prescribed licence fee;
(c) the licensee has committed a breach of the conditions attached to the licence;
             (e)    the licensee conducts himself in a manner unfit and improper as regards the service delivered
                    by him;
      (2)    Subject to subsection (3), the Authority may, of its own motion, vary the terms of a licence on the
             ground that tile licensee has:
             (b)    acted in breach of any term or condition imposed for the operation of his licence.
      (3)    Where the Authority proposes to cancel, revoke or vary the terms of a licence pursuant to subsection
             (2), it shall give written notice of its intention to the licensee, stating-
             (b)     the time, being not less than 14 days, within which the licensee may make written
                     representation to object to the proposal.
(4) The Authority may, where it deems fit, afford the licensee an oral hearing.
      (5)    The Authority shall, after considering the representations, inform the licensee of its decision and the
             reasons thereof within 3 months of the written representations or submissions at hearing, as the case
             may be.
15. Appeals
      (1)    Any person aggrieved by the decision of the Authority may appeal against such decision to the ICT
             Appeal Tribunal.
      (2)    Sections 39 to 44 of tile Information and Communication Technologies Act 2001 shall, as far as
             appropriate, apply to an appeal made under subsection (1) and to such decision as may be reached by
             the ICT Appeal Tribunal on an appeal under subsection (1).
A licensee shall -
      (b)    ensure that tile standards of performance including delivery times of his services reasonably meet the
             social, industrial and commercial needs of the community;
(c) operate in such a way so as to provide safe, efficient and timely service;
(d) afford the Authority access to the licensed premises for inspection;
      (e)    afford Customs Officers access to the licensed premises for the purpose of administering customs and
             excise laws;
      (f)    co-operate with such enforcement officers empowered by an enactment to investigate into, enquire into
             or prosecute an offence, where there is reasonable suspicion that an offence has been or is being
             committed within the licensed premises;
      (g)    furnish to the Authority such reports, audited accounts, documents and information ,concerning his
             operations as the Authority may request;
(h) make such contribution to the Postal Service Fund as may be prescribed.
      (1)    Subject to this section, a licensee shall have authority to enter any premises, except dwelling houses,
             to collect and to deliver postal packets.
      (2)    A licensee shall be subject to and shall comply with such general directions as the Authority may give in
             respect of provision of services.
               (a)    a postal packet shall be deemed to be in the course of conveyance by post from the time it is
                      delivered 10 a licensee or dropped in a posting box or collected by special messenger to the
                      time of its delivery to the addressee;
               (b)    the delivery of any postal packet of any description to an employee of a licensee or other person
                      authorised to receive postal packet of that description for the post shall be a delivery to the
                      licensee;
               (c)    a postal packet other than an insured letter, shall be deemed to have been properly delivered to
                      the addressee, where the packet has been delivered to a person who may reasonably be
                      considered as being entitled to receive such packet in the absence of the addressee, at the
                      address so indicated on the postal packet.
      (2)      The Authority shall publish the specifications relating to the number, place, dimensions and other
               characteristics of letter boxes and may approve the installation and use of such other mail delivery
               systems or arrangements as it may consider fit.
      (3)      A developer, owner, manager or syndic, as the case may be, of any residential, commercial, industrial
               building or any building comprising of more than one unit shall-
               (b)    ensure that the letter boxes provided under paragraph (a) are appropriately and reliably
                      numbered; and
(c) comply with all other specifications laid down by the Authority in accordance with subsection (2).
      (4)      Any developer, owner, manager or syndic, as the case may be, who contravenes or fails to comply with
               subsection (3) shall commit an offence.
      (5)      A licensee may, with the approval of the Authority, erect, relocate and remove any posting box and
               postal vending machine in the public road, street or highway, or in any other public place.
20. Tariff
      (1)      Every licensee shall supply to the Authority the rate or charge he proposes to levy in respect of each
               type of the licensed postal or courier service he proposes to deliver.
      (2)      The Authority shall not approve any rate or charge unless it considers that the rate or charge is
               reasonable.
      (3)      For the purpose of determining that a rate or charge is reasonable, the Authority may call for such
               information as it thinks fit.
      (4)      The Authority shall within 90 days of the proposal referred to in subsection (1) determine whether to
               allow, disallow or amend any tariff, rate or charge.
      (5)      No licensee shall claim a rate or charge not approved by the Authority.
      (6)    Every licensee shall, at each of his business offices, make available for inspection and purchase a copy
             of his tariff.
      (7)    The Authority may, by notice in writing to a licensee, disallow any tariff, rate or charge which does not
             comply with this Act or with any condition of his licence.
      (8)    No licensee shall demand or receive from any person payment of any rate or charge for the supply of a
             service which-
             (a)    exceeds the rate or charge payable under the appropriate tariff;
(b) is not worked out or computed in accordance with the tariff approved by the Authority; or
             (c)    is worked out or computed in accordance with a tariff which has been disallowed by the
                    Authority.
(1) No person shall import or use a franking machine without the approval of the Authority.
(2) Any franking machine shall comply with the specifications as may be approved by the Authority.
      (3)    Any person who imports, uses a franking machine without the written approval of the Authority shall
             commit an offence and the franking machine shall be liable to seizure.
22. Confidentiality
(1) A licensee, his employee or agent shall treat as secret and confidential-
(b) any information which comes to his knowledge, in the course of his duties.
      (2)    Any person, who, otherwise than in the course of his duties, makes use of or records the contents of a
             postal packet or information relating to an article that comes to his knowledge or to which he had
             access by reason of his position as an employee or agent of a licensee shall commit an offence.
      (3)    Notwithstanding subsections (1) and (2), any person who discloses the contents of or information
             relating to a postal packet, or information relating to an article to any other person otherwise than
      (1)    The Authority shall from time to time or, on request being made to it, approve codes of conduct, issue
             best practices or uniform standards in connection with-
(1) Every licensee shall maintain a system approved by the Authority for dealing with dead letters.
(2) Dead letters shall only be opened in the presence of officers of the Customs and Police Departments.
      (3)    The licensee shall submit complete returns in respect of dead letters in such a form as may be
             approved by the Authority.
(4) Every licensee shall open and maintain an unclaimed money fund account.
(5) Any money found in dead letters shall be deposited into that account.
      (6)    Any valuable found in a dead letter and which has not been claimed for a period of two years, shall be
             remitted to the Authority.
      (7)    Where monies and valuables have been remitted to the Authority under subsection (6), any claim
             regarding these monies or valuables shall be directed to the Authority.
      (8)    The interval at which returns of unclaimed properties in an unclaimed money fund account have to be
             made, shall be prescribed.
(9) The Authority shall credit the money from a unclaimed money fund account to the Postal Service Fund.
PART IV - OFFENCES
      Any person who operates or causes to operate a postal, courier or ancillary service without a licence or with an
      expired licence shall commit an offence.
      Any officer of the postal service who, except in pursuance of any enactment or in obedience to an express
      warrant in writing from the Authority,-
      (b)    detains or delays or causes to be detained or delayed, any postal packet passing through the post,
             shall commit an offence.
27. Stealing
(a) steals, embezzles, secretes, or destroys a mail bag or a postal packet in the course of post;
      (b)    steals, embezzles, secretes any postal packet from a mail bag, or from an officer or agent of a licensee,
             a mail, a posting box or a letter box;
      (c)    steals, embezzles, secretes or destroys any article, money or valuable security contained in a postal
             packet in the course of post;
      Any person who fraudulently opens, retains, willfully. secretes, keeps or detains, or, when required by any
      officer of the postal service, neglects or refuses to deliver up-
(a) any postal packet in course of post and which ought to have been delivered to any other person; or
      (b)    any postal packet in course of post or any mail bag which has been found by him or by any other
             person,
(1) Any person who willfully and maliciously, with intent to injure any other person-
             (a)    opens or causes to be opened any postal packet or article which ought to have been delivered
                    to that other person; or
             (b)    does any act so that due delivery of the postal packet or article to that other person is prevented
                    or impeded,
      (2)    Nothing in this section shall apply to a person who is a parent, or in the position of a parent or guardian
             of the person to whom the postal packet is addressed.
      (a)    places or attempts to place in or against a posting box any explosive substance, or any lighted
             combustible substance, or any substance by which part of the posting box or its contents may be
             damaged or destroyed;
      (b)    without lawful authority, opens, breaks, damages, destroys or removes from the place where it has
             been placed, erected or fixed, any posting box;
      (c)    wilfully removes, destroys or damages any posting box which belongs to a licensee and is used for
             post,
             (a)    whilst in any premises used for the purposes of the business of a licensee, intentionally
                    obstructs the course of business of the licensee; or
             (b)    assaults or intentionally obstructs or incites anyone to obstruct or impede an officer or employee
                    of a licensee in the performance of his duties,
      (3)    Where a person is so removed, the removal shall be deemed to be lawful removal by the officer, agent
             or employee of the licensee.
      Any person who sends by post any indecent, obscene article or any postal packet comprising or containing any
      words, marks or designs of an indecent, obscene, seditious, scurrilous, threatening or grossly offensive
      character shall commit an offence.
      (1)    There is established a Stamp Advisory Committee, comprising such members as may be nominated by
             the Minister, which shall advise the Authority on issues, themes and designs of postage stamps.
(2) The Minister may give the Authority such directions as may be deemed necessary thereto.
      (3)    The Authority may authorize a licensee to manufacture postage stamps on such terms and conditions
             as it may deem appropriate.
      (4)    The Authority shall give the licensee instructions on the themes and designs for the manufacture of
             postage stamps and the terms and conditions applicable thereto.
      (5)    All philatelic archival materials produced by the licensee shall belong to the Authority and shall be kept
             in such custody as the Minister may direct.
(6) For the purpose of subsection (5), "philatelic archival materials" include-
(b) artworks, proofs, progressive sheets, printed sheets and printing plates of philatelic stamps; and
             (c)    date-stamps, slogan dies and other artifacts used in connection with the production of philatelic
                    stamps.
             (a)    without lawful authority or excuse, be in possession of any die, plate, instrument or contrivance
                    used for the printing of postage stamps sold or used by a licensee;
             (b)    manufacture or, without Iawful excuse, be in possession of any die, plate instrument or
                    contrivance or part of any such die, plate, instrument or contrivance or of any materials, for
                    making any fictitious stamp, or any mark in imitation of, or similar to, or purporting to be any
                    stamp or mark of a licensee;
             (c)    make, knowingly utter, deal in, or sell any fictitious stamp, or knowingly use for any postal
                    purpose any fictitious stamp;
             (d)    without lawful excuse, have in his possession any fictitious stamp;
            (e)    without lawful authority, make on any postage stamp any mark in imitation of or similar to or
                   purporting to be any stamp or mark of a licensee;
            (f)    without lawful authority, stamp, mark, obliterate, print over or in any other way alter the original
                   appearance of, or caused to be stamped marked, obliterated, printed over or in any other way to
                   be altered the original appearance of any unused postage stamp issued by a licensee.
      (2)   Any die, plate, stamp, instrument or contrivance or materials found in the possession of any person in
            contravention of this section may be seized.
(3) Any person who contravenes this section shall commit an offence.
            "fictitious stamp" means any facsimile, imitation, or representation, whether on paper or otherwise, of
            any stamp for denoting a rate of postage used or issued by a licensee.
            (a)    use fraudulently for the prepayment of postage on articles conveyed by the postal service used
                   or washed postage stamps or impressions of franking machines already used;
            (b)    fraudulentIy remove from any postal packet, any postage stamp, or any cover or wrapper
                   impressed with a. postage stamp or bearing the impression of a franking machine, with the
                   intent of using, appropriating or disposing of, such stamp cover or wrapper on his own account
            (c)    fraudulently affix upon any postal packet, any postage stamp or use any cover or wrapper which
                   has been removed under paragraph (b); or
            (d)    intentionally be a party to any act, not specially provided for in this Act or any other enactment,
                   with intent to defraud a licensee of any rate or charge leviable jn virtue of any enactment.
(2) Any person who contravenes this section shall commit an offence.
PART VI - MISCELLANEOUS
36. Penalties
      (1)   Any person who commits an offence under this Act shall, on conviction, be liable to a fine not
            exceeding 500,000 rupees and to imprisonment for a term not exceeding 5 years.
      (2)   The Court before which a person is convicted of an offence under this Act may, in addition to any
            penalty imposed pursuant to subsection (1), order -
(a) the forfeiture of any installation, apparatus or equipment used in committing the offence;
            (c)    that the person convicted shall not be issued with a licence for such period as the Court thinks
                   fit;
            (d)    that a service provided to a person convicted of an offence under this Act shall be suspended
                   for such period as the Court thinks fit.
      No liability shall be attached to the State or the Authority in respect of any action, claim or demand by any
      person in consequence of any damage arising from anything done or omitted to be done by a licensee.
38. Regulations
      (1)      The Minister may on the recommendation of the Authority make such regulations as he thinks fit for the
               purpose of this Act.
      (2)      Any person contravening any provisions of the regulations shall be liable, on conviction, to a fine not
               exceeding 50,000 rupees and to imprisonment for a term not exceeding 12 months.
39. Repeal
      (1)      Every licence issued under the Post Office Act and its regulations which has not expired prior to or on
               the day on which this Act comes into operation shall be deemed to have been issued under this Act and
               shall remain valid for the period issued.
      (2)      Any regulation made under the Post Office Act shall, subject to it being consistent with this Act,
               continue to be in force and apply to the postal service under this Act until revoked by regulations made
               under this Act.
      (3)      Notwithstanding section 8(1), the Mauritius Post Limited shall be deemed to have been validly licensed
               under this Act.
41. Commencement
                                                        ------------
                                                       SCHEDULE
Licences (section 8)