J : ,;
Pa~eJ Code : 6762
                                                                                            .- .   7      •
                                            2023-2024
                   MAS TER OF BUS INES S  ADM   INIS TRA TIO N EXA MIN ATI ON
                                  (Part - II   Sem ester - III)
                                             (CBCS)                           ~       -l
                               ADV ERT ISIN G MAN AGE MEN T
                                          (MB A2M 01)
                                                                                  Duration: 2 ½ Hours
    Maximum Marks: 70
                                                 carr y equal mark s.
    Note: Atte mpt all ques tion. All ques tions
                                                            unications perspective differs from
     Q. I     Discuss how the integrated marketing comm
                                                          increasingly employing an integrated
              traditional advertising. Why are companies                                                           14
                                                         advertising programs?
              marketing communications approach in their
-                                                              FCB planning model.
                                                                                                                   14
     Q. 2     Discuss, with the help of suitable examples, the
                                                        OR
                                                    migh t use DAGMAR in establishing
                                                                                                                   14
     Q.2 '    What is DAGMAR? Explain how marketers
              objectives.
                                                              major selling idea?                                  I4
     Q. 3     Discuss in detail the different approaches of a
                                                                                                                    14
                                                         ly discuss the role of different types of
     Q. 4     Write a brief note on media planning. Brief
              print media.
                                                   and (b).
    Rea d t!,e follo wing and answer Question S(a)
                                                                       al !
                              Great Advertising Is Both Local and Glob
                                                                                                    all brands,
                                                      et and global exposure just one tweet away,
    With increasing heterogeneity in every mark                                                        Richard
                                                       or suffer the consequences. In 2008 , Fiat used
    even local ones, must begin to think globally                                                      of Gere ,
                                                          Though the ad never aired in China, the use
    Gere as a spok esma n in an Italian ad campaign.                                                   boom ing
                                                     umers and caused Fiat to lose traction in the
    a pro- Tibe t activist, outraged Chinese cons                                                        lost in
                                                         ples of global advertising concepts getting
    Chin ese auto market. There are many exam                                                           damage
                                                         ever; a poorly conceived ad in one market can
    trans latio n, but today the stakes are higher than
    the entir e brand.
                                                                                                         es that
                                                      al advertising themes, · positioning, and stori
    It ' s hard to crea te relevant and time ly glob                                                    through
                                                      nd the world, and can be creatively deliv ered
    reinf orce the brand, appeal to cons ume rs arou                                                  s of every
                                                      rarely reflect the idiosyncratic characteristic
    all touc h poin ts. Global brand advertising can                                              istent global
                                                    ned advertising - often sacrifices a cons
    mark et, but the alternative - locally desig                                                          we call
                                                      . One solution to this tension is to pursue what
    mess age and miss es out on econ omie s of scale                                                 reson ate in
                                                  ting a universally emb race d core idea that will
    gloc al adve rtisin g strategy - locally adap
    any mark et anyw here in the world.
                                                                                                   Contd . ... ....2.
                                                                                                                            b 7 02..
                                                                        -2-
                                                                                                                . sal human motivation;
                                                                                                          un1ver
                                              .                   b I             t  that addresses     a                     wered consumers
               This strategy rests on three pillars: I) a glo a concep                    I     I ""aoces and em Po               I ti         d
                                                                                                                            ·cal pat orm, an
                                            .       ·     e1·
              2) a unified brand visi<>n with creative d Lv.ery a ~r-
                                                                      th t e .s ~·                 lture, techno Iogt .
              in ~h I;cale; 3) an organiz.ational architecture, mclud~ng cdu ftiective collaborat1on be~een the
                                                                 ·1 · t dynamic an e                                             exam.me two
             dedicated resources, that emphasizes and fac1 ita e_s                     d im lementers. Below we
             developers of global strategy and local strategists. an                          P_ t rrelated principles.
                                          .              ffi · J pphed these in e
             campaigns from companies that have e ective Y a                                            . . decline and more than
                                                                                            d a contmumg
             By getting the glocal model right, Johnnie Walker reverse                             . . g concepts, as demonstrated by
            doubled its global business in ten years. Successful global adve~tslJl tart with a simple but powerful
            the Effective Brands Consultancy's Leading Global Brao d s proJect, s                                   At the highest level are
                                        .                       . .             h3 t crosses cultures.                                ' h.ld
           idea: they address a universal human motivation t                                     .             · d well for one s c 1 ren,
                                                                 .c-.         •        education, prov• e                            .
           motivations like a desire to be healthy and saie, attam an                                         beyond describmg product
                                                                                  •f ing that goes
           and achieve one' s aspirations. Next, they find a posi ion                         . h          derstanding that men around
          attributes to   address  the motivation.    Johnnie
                                                              ·  w    a
                                                                        lk
                                                                           er   s
                                                                                  t rted with t e un
                                                                                   a                       .
                                                                                                                                           .
                                                                                                                  their lives. This universal
                                                                         ·  ·           k to   advance     m
          the world, regardless of culture or country o f ongm, see                         .           ".          •ri·ng men to progress" - ·
                                                                  ·· ·                  pec1fical 1y ' mspi
          human motivation unlocked both a global pos1t10mng - s
         and an advertising expression of this, "Keep Walking."                                                                    .
                                                                                                    am le the initial pnnt and poster
         From the outset this campaign was both global and local. For ex . P '                                            .           f th        d
                                                  . . .                            fr               cultures· "AJoumey O a ousan
         elements of the campaign featured msp1Tat1onal quotes om many                                            ·                    H     "b I'
                                                                                 · I I                 ful in-. Asian cultures; anni a s
        miles begins with a single step" from Lao Tsu was part1cu ar Y power
                                                              '            d · w t                   ltures · There were more than. 100
        "We will either find a way or make one ,; resonate rn es em cu                                                                          .
                 ·
        quotat10ns     used, many uncovered m      · the toca I mark es,            t sue h as the twelve quotes in Swah1h, a
       language not written ·     down. Over more than I 3 years, l he "K eep Wa tk·mg" campaign has transformed
       the Johnnie Walker and Scotch whisky business globally. It has spawned more than 70 TV ads,
       hundreds of outdoor and print ads, and numerous other adaptations across the marketing mix.
       Coca-Cola has similarly embraced the glocal model. The company's " freedom within a framework"
       marketing philosophy epitomizes a successful glocal mindset and organizational culture &nd
      architecture. It requires that the designers of global advertising strategy carry a creative concept mpst
      of the way to execution while regional marketers tailor the work to make it locally relevant and
      aligned to the different category and brand situations in different places. Importantly, the framewqrk
      respects and encourages local decision-making while at the same time supporting a unified brand
      identity. Moreover, the organizational architecture aims to tap into the best ideas and ta~ - ~atter
  where in the world they come from ; this fluid process lets more innovative ideas get recognized and
 beco~e the b~sis for a glo~al strategy. Co~tent management systems then enable the organization to
 scale ideas qmckly by makmg content available and accessible around the world.
 Glocal strategy is not only for global brands -                     this three-pronged approach has ·nc                      ·    l
 fi            d      ··        •                                                                                     1   reasmg re evance
  or any a vert1smg dJiected at diverse consumer segments While th· ·             · l           ·
 such as  the US, with numerous   ethnic and   cultural se m~nts   co   Is Is part1cu ar~y true m markets
 increasingly identifiable as what Th           T . g            ,    nsumers worldwide are becoming
                                            e anmng of Am ·                   th
"Omniculturals"- people who detw           th       I              enca au or Steve Stoute cal ls
       .                               me     emse ves more by th . 1'6           l
educat10naJ attainment than by therr·           thn' .                e1r I esty es and economic and
                                      race or e    1c1ty.
~local approaches will transform the develo                                  t             .
discover their global potential.              In   a contributi!~:~h:;~2~li;e~ . of ~d~e~ising                                as   more       brands
                                                                                           p OJcct. Garmots-Melenikiotou,                      CMO
                                                                                                                                   Contd .... 3.
                                                           -3-
                                                                                                             themselves -
                                                   ,  ~glob al br an ds  an d  agencies will reorganize
0    st
  ~ E ee La ud er
                    , su gg es ts th at by 2020                             s th at will travel across
                                                                                                         countries without
                                                 t  -   to cre ate sto  rie                                                  .
w i~ sp ee d, agility, an
                              d editorial sp iri
                                                                     ds  ca n an d  mu st reo rg anize for th e global stage
                                                           er, bran
                              n." To da y mo re than ev
be m g lo st in tra ns lat io
                              questions.
An sw er th e fo llo wi ng
                                                                                           t me n ar ou nd
                              ie   W  alk er  sta  rte  d w
                                                          -  ith the understanding tha                 nce
  Q .5            a) "Johnn                                          co un try oforigin, se ek to adva                7
                                             les s of   cu ltu re or
                     th e world, regard                                                    advertising.
                                liv es ". Di sc us  s .in the   context of international
                     in th eir
                                                                                                                       7
                                                                                          the entire
                            or   ly co  nc eiv ed   ad   in  one market ca n damage
                  b) "A po
                                                        Discuss.
                      br an d' . Do yo u ag re e?
                                                              *****
                                    2022-2023
             MASTER OF BUSINESS ADMINISTRATION EXAMINATION
                           Part - II Semester - ID
                                     (CBCS)
                        ADVERTISING MANAGEMENT
                                  (MBA2M01)
                                                                              Duration: 2 ½ Hours
Maximum Marks: 70
Note: Attempt all question. AJI questions carry equal marks.
                                                    .            ·        ·ntegrated marketing          14
Q. l     "Marketers and companies are increasingly adoptmg an 1 •                   "
         communications perspective in their advertising ao<l promotional programs.
         Discuss.
                                                  OR                                                    14
Q. l '   Discuss the various elements of ' promotional mix'.
                                                              . · communication process.                14
Q.2      Discuss, giving examples, the key elements of adve rt1smg
Q.3      Explain 'advertising creativity'. Discuss the elements of creative strategy.                   14
Q.4      What is media planning? Discuss the advantages and disadvantages of various                    14
         media types.
Read tire following and answer Question S(a) and (b).
                          Traditional Advertising is Alive and Well !
Digital marketing technologies and their ecosystems have dominated growth in marketing budgets
for over a decade. ·As consumers have shifted their attention from stationary media to perpetual
media on the go, traditional advertising lost some of its appeal. In tum, marketers pivoted
investments from television, radio, newspaper, events, and outdoor advertising to digital channels,
from TikTok to TechTarget. For the last decade, marketers have consistently predicted that their
traditional advertising spending would decline. According to data from the 28th Edition of The
CMO Survey, on average, marketers reported an annual decrease in traditional advertising
spending of -1.4% between February 2012 and 2022, compared to an annual increase of 7.8% for
overall marketing budgets during this same period.
However, recent evidence suggests that a shift is underway. 1n contrast to the historical trend, in
 August 2021 and February 2022, marketers predicted that traditional advertising spending would
 increase by 1.4% and 2.9%, respectively. Consumer-facing companies are leading the shift, with
 B2C service companies predicting the largest increase in traditional advertising spending (+ 10.2%),
 followed by 82C product companies (+4.9%). Further, and somewhat ironically, companies that
 earn 100% of their sales through the internet are leading this inflection - predicting an 11.7%
 increase in traditional advertising spending over the next 12 months.
 As consumers are spending most of their waking hours online, it seems they are becoming
 increasingly numb to conventional digital advertising and engagement. They report frustration and
 negative brand association with digital advertising clutter that prevents them from reading an
 article, watching a video, or browsing a website. For example, a HubSpot sw-vey found that 57% of
                                                                                    Contd ....... .2.
                                                                                                     J21~
                                                      -2 -
                                                                        '¾ d1·dn't even watch them. As a resul~
                                              d before a vi"deo and 43 o
              ..      d' Jik d ads that playe         gh the noise.
         part1c1pants is ~ for a way to cut throu                        ex eriencing increased engagement.
         marketers are lookmg                 the other hand, are          p ften or always watch traditional
         Traditional advertisements, t o;ore than half of consume~ ~ they receive in the mail from
        MarketingSherpa reports thad read print advertisementsb_ a_ty suggests that traditional media
              .•     d 1isements an -                         ch by E iqw                     f    h       ·
        telev1s10n a ve1          . fi d with Indeed, resear        . . I hannels in terms o reac , attention
        companies they are sat1s d1~ and p.rint - outperfonn d1gita c. i 1·s amplified as costs of Onlin;
                     I d by TV ra 10,                             differentla1                        .
       channe1s - e            .' I costs This performance             . . ssion click and conversion fraud
          d        ement relative LO        •               unting for 1mpre        ,    '          .
       an e~~ag           .    ased especiaJJy when acco            I . ly makes good economic sense to
       adve:1sm~ h;:e c~~:Se of ~ditional media have fallen. ~a:::~ngSherpa survey fo~d that the top
      reb;~:;:pending away from digital clutter. The   :::::t~onal        with customers trustmg most Print
      five most trusted advertising fonnat~ .are all% direct' mail advertising . (_76%), and ~dio
      advertising (82%), television adv~rt1smg. (_80 \imilarly, it found that British and ~encan
     advertisino- (71%) to make purchasmg dec1s1onsl. . .             adio and print more than social media
                 o                    d ..       uch as te ev1s10n, r      ,                  d"b.Fh d
     consumers trust traditional a vert1smg s          . . I dvertising to build brand ere I I ..; an trust
     advertising. As a result, marketers can use trad1t1ona a
      withjaded buyers.             .        .          cookies to track website visitors~ using detailed data
      For years. marketers have relied on th rrd -party        .       d target consumers with personalized
      on their s~arch preferences t? improve th e u~er expe~:~~:r: arty cookie on Chrome browsers by a.a..
     ad experiences. However, w1th Google phas m~ 0 ~~S                pting system the death of third-party ...._
     late 2023 and Apple implementing changes to ,ts I 14 opera               . . '     d        . trad ..
              ·  ·   ·   t The CMO    Survey   found  that ] 9.8% of companies   mveste   more  m       rt10nal
    cookies 1s unmmen .                                                          · · · bl h             t th
    advertising (outside of onJine approaches) as a result. Because o~ this mevita e c ange O e
    advertising landscape, marketers will be forced to rely on s~gmentatJO? methods tha~ he~ closer to
   traditional advertising models. Without advanced data-dn~e~ target~g, marketer!) ~Ill need to
   refocus on extending their reach. Podcasts are a fonn of d1~~l media. Ho';ever, unlike baD?er,
  display, and other social advertisements that often appear within consu~ers eve~~y browsmg,
  podcasts use an on-demand approach that is more similar to tradition~! radm.     :'11d   ~JS ts ~ne reason
  advertising succeeds. According to Ads Wizz, ?odcasts .saw a 51% mc_rease m_ ava1,~ab1e m~e?tory,
  a 53% increase in new podcasts, and an 81% mcrease m podcast ad unpress1ons. ln add1t1on to
  reaching over 100 million monthly listeners, podcast ads are effective because listeners trust their
  podcast hosts and are genuinely influenced by their endorsements. ln fact, Edison Research's Super
 Listeners 2020 study found that 45% of podcast listeners believe the hosts of their favorite podcasts
 actually use the brands mentioned on their shows. According to the same study, almost half of
 podcast listeners pay more attention to podcast advertisements than those of any other fonnat.
 Given the match of target market to podcast content, podcasting has proven to be an effective way
 to get a company's brand in front ofa well-suited and attentive audience.
   Digital technology can leverage traditional tools in powerful and surprising ways. For example,          i/1111
   who would have thought that direct mail would be resurrected? That's exactly what happened when
  mailers are paired with a QR code that consumers can scan to learn more. Furthennore as Madison
  Taylor Mai:k:ting shares, unique URLs and QR c?des allow marketers to gather extre~ely granular
  data,_ penrnttmg them to develop robust marketing analytics regarding ROI and attnbution and
  erodmg the_ advantage of digital channels. Marketing is an art and a science of contingencie~ and
 context. This means that sometimes traditional ad~ertising is a perfect fit for some brands, markets,
 and me~sages. For example, broadcast TV continues to offer an ideal platfonn for emotional
 storytellmg ads, such as the clever "Welcome Back" Guinness ad that rnarkea' th                ·    f
                             .           .                                             e reopenmg o
pu bs and restaurants foHowmg the Cov1d- I 9 Iockdown New addressable TV solut·                h b
   .                          .            ..            ·                            ions, sue as y
Fmecast, now enable adve_rttsers to pre_c1s1on target viewer segments across on-demand and live-
streamed TV, thereby erodmg the targeting advantage of on line channels.
                                                                            Contd ........ 3.
                                                                                              ,,,__ ..... 1 ,"':
                                                                                    .,,,,.,    ,     ~·
                                           -   3-                                 .(;;-~·                          -~ ~i I~
                                                                              '                ~~t""                 ' - ';
                                                                              \                      l' t.•.f& I")   , :,. '
~he C~O Surve~ _showed that 5~.8% of marketers track digital rnarketing ~performa_n6y•iin real
time, with an additiona l 352% domg so quarterly or weekly. At the same tirn~, !I'tarketers are also
becoming skeptical of the hyped returns of digital media, because the platforms control both the
advertisin g inventory and its effectiveness measurement. This has raised credibility concerns
related to ad fraud and the worry that digital advertising may be far less effective than reported. The
digital promise of hyper-tar geting and personalization is also under scrutiny. For example, recent
academic research by Jing Li and colleague s published in the Jow71a/ of Marketing shows that
retargetin g can actually back.fire if done too early. And research in computer science has shown that
personali zation can lead to consumer reactance, especially when consumers are unfamiliar with the
brand. In short, marketers are learning that the advantages of digital media can be a double-edged
sword and are becoming more cautious about blindly embracin g it.
Pundits have long predicted the demise of traditiona l advertising. However, it is alive and well and
headed for growth for the first time in a decade. When used together, traditional and digital
marketing can reach more audiences , bu.ild and keep trust, and motivate buying from consumers
who otherwise might tune out marketing messages .
Answer tile following questions.
         (a) " Consumers are becoming increasingly numb to conventional digital                                            7
Q. 5
               advertising and engagement''. Do you agree? Commen t
         (b) Identify and discuss the drivers of traditiona l advertising.                                                     7
                                                                L.?f f
 1/
                                              2019-2020      ·
                                 MAS TER OF BUSINESS ADMINSTRATION
                                            PART-II (SEMESTER III)
                                        ADVERTISING MAN AGE MEN T
                                             _ MBA 2M0 1
        Maxi mum Mam : 70                                                           Dura tion: 2.5 Hour s
        Note: Attem pt aJl questions
              All ques~ons carry equal marks (14)
                                                                      y on receip t of this question
                \Vrit e your RolJ/ Exam numb er on the top immediatel
                 p-aper.
                                                                     ss using.a hypothetical example.
        QI. Explain the steps involved in adverftsing plannirig proce
                                              or
      - Ql. Discuss in detail the 5 M's ofAdvertisiIJ_g.
        Q2. What is Advertising Communication System? Explain
                                                              its key ~Jements-.
                                                                        budg   et
       _Q3. Write a detailed note on methods of setting the advertising
                                                                  with    suitable examples
       Q4. What do you mean by perception in advertising? E~hi in
                                                                    and testwg copy?
     _· Q5~ Define Copy? Explain the process of cr~ti ng, producing
                                            or.
                                                                        s copy testing methods used.
     Q5. Explain the rationale of copy testing. Also expl_ain the variou
rr
                                                                                             1272
                                            2018-2019
                         MASTER OF BUSINESS ADMINSTRA TION
                               PART-II (SEMESTER Ill)
                             ADVERTISING MANAGEMENT
                                     l\1BA 2M01
                                                                           Duration: 2.5 Hours
   Maximum Marks: 70
   Note: Attempt all questions
         All questions carry equal marks (14)                            ·        .         .
         Write your  RoJI/ Exam  number   on  the top immediately on receipt of this qucS t IOn
           paper.
       f',                                                 J?     .b h . .      t
  Q. l Cable TV and social media have come up well in India. Descn e t e1r 1mpac on
  Indian advertising scene.
                                       or
  Q. l' What is Surrogate Advertising? Make a case for or against surrogate advertising. Why is
  this kind of advertising resorted to?
 Q.2 Explain the "Objective and Task" method of advertising budgeting. What are its merits and
 demerits?
 Q.3 What is creativity? Discuss the elements of creative strategy and its implementation.
                                      or
Q.3 ' If you were to draft ten rules of selecting an advertising appeal, what would they be?
Iliustrate with examples.
Q.4 Discuss the various types of media scheduling options.
Q.5 Explain the rationale of copy testing. Also explain the various copy testing methods used.