OB - MCQ

1. OB is the study of _____________ in the organization

a. Human c. Human Behavior
b. Employer d. Employees
(Answer: c. Human Behavior)

2. Nowadays a lot of stress is being put on the __________ of the employee in the
organization
a. Character

b. improvement

c. Behavior

d. Rewards

(Answer: c Behavior)

3. OB focuses at 3 Levels-
a. Individuals, Organization, Society

b. Society, Organization, Nation

c. Employee, Employer, Management

d. Individual, Groups, Organization.

(Answer: d. Individual, Groups, Organization.)

4. Scope of OB does not include

a. Leadership

b. Perception

c. Job Design

d. Technology

(Answer: d. Technology)

5. High rate of ______________ increase cost and tend to place less experienced
employee in job
a. Training
b. Absenteeism

c. Employee Turnover

d. Strikes

(Answer: c. Employee Turnover)

6. Job Satisfaction have ________________ related to Absenteeism and Turnover

a. Positively

b. Negatively

c. directly

d. Elastically

(Answer: b. Negatively)

7. ________________________ advocated that humans are essentially motivated

by levels of needs
a. A. Maslow

B. Follet

c. Elton mayo

d. Ivon Pavlov

(Answer: a. A. Maslow)

8. Scientist of OB recognize that organizations are not static but dynamic and
_________________
a) Processing

b) systematic

c) ever changing

d) researching

(Answer: c. ever changing)

9. _______________ and fringe benefits are no longer employees first priority

a) Wages

b) bonus

c) rewards

d) promotions

(Answer: a) Wages)

10) A manager with good ________________________ can make the work place
more pleasant
a) Communication

b) knowledge

c) experience

d) Interpersonal Skills

(Answer: d. Interpersonal Skills)

11) ______________________ is called as father of scientific management

a) Elton Mayo

b) Hendry Fayol

c) F.W.Taylor

d) Robert Owen

Answer: c. F.W.Taylor

12) The book “The Psychology of management” was published by

a) William Gilbreth

b) Hendry Fayol

c) F.W.Taylor

d) Robert Owen

Answer: a. William Gilbreth

13) ___________________ is recognized as father of “Human relations”
a) William Gilbreth

b) Hendry Fayol

c) F.W.Taylor

d) Elton Mayo

Answer: d. Elton Mayo

14) The Hawthome experiment was conducted by

a) William Gilbreth

b) Hendry Fayol

c) F.W.Taylor

d) Elton Mayo

Answer: d) Elton Mayo

15) The most significant management skills are

a) Technical, Human and Conceptual

b) Technical, behavioral and Conceptual

c) Systematic, Human and Conceptual

d) Technical, Human and cognitive

Answer: a) Technical, Human and Conceptual

16) The 3 Theoretical Framework of OB are

a) Cognitive, Social and Technical

b) Cognitive, Behavioristic, Social

c) leadership, attribution, motivation

d) attribution, Perception and motivation

Answer: b) Cognitive, Behavioristic, Social

17) ______________ explains internal processes of choice among different
behaviors
a) Equity Theory

b) Expectancy theory

c) Goal attain theory

d) Goal setting Theory

Answer: b) Expectancy theory

18) _____________ explains how and why people react when they feel unfairly
treated
a) Equity Theory

b) Expectancy theory

c) Goal attain theory

d) Goal setting Theory

Answer: a) Equity Theory

19) _____________ focuses on how to set goals for people to reach

a) Equity Theory

b) Expectancy theory

c) Goal attain theory

d) Goal setting Theory

Answer: d) Goal setting Theory

20) Concerning organizational cultures,

a. a strong culture is a more productive environment

b. a weak culture is a more productive environment

c. the specific culture that contributes to positive effectiveness is well known

d. the stronger the culture, the more influential it is on employee behavior

Answer: d. the stronger the culture, the more influential it is on employee behavior

21) Shared organizational values are

a. unconscious, affective desires or wants that guide society’s behavior

b. influenced by international values

c. different for the various components of a diverse work force

d. a myth

Answer: c. different for the various components of a diverse work force

22) Which of the following best explains why an employee behaves as s/he does?
a. The environment is the most important consideration in understanding individual
employee behavior.

b. Both the environment and individual differences are important considerations in

understanding
individual employee behavior.
c. Neither the environment nor individual differences are important considerations in
understanding individual employee behavior.

d. Employee personality and attitudes are primarily dictated by the environment.

Answer: b. Both the environment and individual differences are important considerations
in understanding individual employee behavior.

23) In order from lowest to highest, what are Maslow’s five classes of needs?
a. Social-esteem-physiological-safety-self-actualization

b. Physiological-safety-social-self-actualization-esteem

c. Physiological-safety-social-esteem-self-actualization

d. Self-actualization-esteem-safety-social-physiological

Answer: c. Physiological-safety-social-esteem-self-actualization

24) A lack of clarity concerning what will happen is referred to as

a. temporal

b. predisposition
c. uncertainty

d. negation

Answer: c. uncertainty

25) Employees with relatively weak higher- order needs are _______ concerned
with variety and autonomy.
a. less

b. more

c. very

d. extremely

Answer: a. less

26) Which of the following is a strategy of job design that increases job depth by
meeting employees needs for psychological growth?
a. Job rotation

b. Job enrichment

c. Job enlargement

d. Job engagement

Answer: b. Job enrichment

27) What is the key word in understanding organization structure?

a. Control

b. Change

c. Process

d. Delegation

Answer: a. Control

28) Organization structures

a. affect group behavior more than individual behavior
b. change rapidly to meet environmental and market changes

c. contributes positively to organizational performance

d. can be defined simply as activities that occur regularly

Answer: d. can be defined simply as activities that occur regularly

29) Groups created by managerial decision in order to accomplish stated goals of

the organization are called
a. formal groups

b. informal groups

c. task groups

d. interest groups

Answer: a. formal groups

30) Continued membership in a group will usually require

a. supporting the group leader

b. conforming to group norms

c. encouraging cohesiveness in the group

d. developing a status system

Answer: b. conforming to group norms