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Part 2

The MIS integrates with the Procurement Management System to automate purchase requests when inventory levels drop, enhancing inventory management, sales reporting, and customer data management. Key challenges include high implementation costs, timeline issues, and employee resistance to change. The system supports decision-making across all management levels by providing insights for inventory management, seasonal promotions, and strategic market expansion.

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Marjona Qosimova
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22 views2 pages

Part 2

The MIS integrates with the Procurement Management System to automate purchase requests when inventory levels drop, enhancing inventory management, sales reporting, and customer data management. Key challenges include high implementation costs, timeline issues, and employee resistance to change. The system supports decision-making across all management levels by providing insights for inventory management, seasonal promotions, and strategic market expansion.

Uploaded by

Marjona Qosimova
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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MIS scenario

System Design
The MIS integrates with the Procurement Management System
 When inventory levels drop below a minimum threshold, the MIS automatically sends purchase
requests to the procurement system. For example, if a retail store’s stock of a popular detergent
falls below the reorder point, the MIS alerts the procurement team to restock.
Business Impact
Key benefits:
1. Improved Inventory Management: Tracks stock levels in real-time
2. Better Sales Reporting: to identify best-selling and slow-moving products.
3. Enhanced Customer Data Management: Stores customer purchase histories
Example: If data shows customers buy more snacks during weekends, the company can adjust
stock and promotions accordingly.

Challenges or Risks
1. High Implementation Costs: Purchasing and setting up the MIS can be expensive.
2. Timeline Issues: Developing and integrating the system with existing processes can take longer
than expected.
3. Resistance to Change: Employees may struggle to adapt to the new system, requiring training
and support.

Decision-Making
The MIS supports decision-making at all management levels:
 Operational Level: Helps set reorder points and minimum inventory levels. For example, the
system ensures a store restocks bread when inventory falls below 50 units.
 Middle Management: Assists in planning seasonal promotions by analyzing customer buying
trends, such as increasing ice cream stock in summer.
 Top Management: Guides strategic decisions like expanding into new markets based on sales
and inventory patterns.
Specific Example: During holiday seasons, the MIS predicts which toys will sell fast based on past data,
enabling the company to order sufficient stock in advance and meet customer demand.
1. Personalized Promotions Example:
Recently, I received a promotion from Uzum for a 20% discount on headphones because I had searched
for similar products on their app.
2. Bad Customer Experience Example with Uzum:
I ordered a phone case from amazon, and the app showed delivery in 25 days. However, it arrived 2
weeks late, and the product was the wrong size for my phone. When I tried to contact customer support, it
took several days to get a response, and they refused to give a full refund.

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