SimplifiedBanking
Thank You for choosing
App Globetrotter
Direct
The VISA Globetrotter Prepaid Card is a reloadable international prepaid card that enables you
to transact securely and conveniently. Shop in stores and online, and withdraw cash at any ATM
displaying the Visa logo worldwide. You are in control and you can manage your spending.
Our Visa Globetrotter card uses Chip & PIN technology, also known as EMV. This is an international
standard replacing the magnetic stripe on payment cards. EMV PIN transactions are more secure
than those requiring a signature, giving you protection against fraud. Moreover, the Globetrotter
card is 3D secure for enhanced security when transacting online.
To kick-start your journey to a convenience-filled experience, here are some great benefits and
functionalities for you to immediately access!!!
Transact internationally on POS and ATMs where Visa cards are accepted.
Transact securely online from anywhere - pay DStv, Netflix, AliExpress, Avon, ACCA, etc.
3D secure card
SMS and email alerts
No monthly or annual fees
Enabled to receive Visa Direct funds
Mobile Application – Gives you access to balance, statement, most recent transactions and
allows you to transfer funds to other Steward Bank Visa Cards **.
Transfer funds to another Steward Bank Visa Card
Load funds at any one of our branches or selected agents*
Unbeatable limits - $5,000 daily / $10,000 monthly for full KYC
** Download the Steward Visa Mobile App
A Registered Commercial Bank | Member of the Deposit Protection Corporation
www.stewardbank.co.zw
STAY HOME save lives
SimplifiedBanking
Frequently
Asked Questions
1. Can I request a statement on my VISA account?
You are encouraged to register on the Steward Bank Visa mobile app for your convenience. However, should you
fail to register for any reason, please send an email (quoting the last 8 digits of the card number in the subject line)
to cardcentre@stewardbank.co.zw
2. What do I do if I lose my card?
If you lose your Steward Bank VISA Prepaid Card please get in touch with our customer service personnel using
the details listed below, alternatively, use the Steward Visa App to promptly block your card.
3. Who do I contact if I need assistance with my card
Should you need assistance with the Steward Bank VISA Prepaid Card please contact our customer service
personnel on any of the following channels:
4. Fees and charges
Description of Service Charge
POS/Online transaction fee 1.75% of min $2 plus $0.05
Tax
ATM withdrawal fees 3% min $3.50
Branch withdrawal fees 2% min $2
Card reload fee $1
Card to Card fees 2% min $2
Insufficient funds fee $0.50
Monthly fees Nil
Annual fees Nil
Limits
Channel Daily Monthly
POS / ONLINE $5,000.00 $10,000.00 *
ATM $2,000.00 $10,000.00 *
** The monthly limits are an aggregate of all your card transactions i.e. POS + ONLINE + ATM = US$10,000.00 per month
A Registered Commercial Bank | Member of the Deposit Protection Corporation
www.stewardbank.co.zw
STAY HOME save lives