SERVICE FOR                                           BILLING PERIOD                                         PAGE      1 of 2
AMANDA LAYES
                                                                                                 Jul 2, 2024 to Aug 3, 2024
                                           69A WHITING ST APT 1
                                           LYNN MA 01902                                         ACCOUNT NUMBER
                                                                                                 25903-69085              Aug 29, 2024                     $ 907.96
 www.nationalgridus.com
                                         ACCOUNT BALANCE
 CUSTOMER SERVICE
 1-800-322-3223                          Previous Balance                                                                                                       636.99
 CREDIT DEPARTMENT
 1-888-211-1313                          Payment Received No payments have been received during this billing period                                              - 0.00
 POWER OUTAGE OR DOWNED LINE
                                         Balance Forward                                                                                                        636.99
 1-800-465-1212
 CORRESPONDENCE ADDRESS                  Current Charges                                                                                                  + 270.97
 PO Box 960                                                                                           Amount Due                                          $ 907.96
 Northborough, MA 01532
 ELECTRIC PAYMENT ADDRESS                            Payment concerns? We are here to help. To learn about solutions to help you
 PO BOX 371396                                       take control of your energy use and bills, visit www.ngrid.com/billhelp.
 PITTSBURGH, PA 15250-7396
 DATE BILL ISSUED
 Aug 5, 2024                                         Go paperless! Electronic billing and payments make managing your monthly bill
                                                     easier. Save time, money, and natural resources www.ngrid.com /paperless.
                                         DETAIL OF CURRENT CHARGES
                                         Delivery Services
                                         Service Period                           No. of days       Current Reading   -    Previous Reading    =           Total Usage
                                         Jul 2 - Aug 3                               32            72669    Actual         71480 Actual                 1189 kWh
                                         METER NUMBER       38802162           NEXT SCHEDULED READ DATE ON OR ABOUT        Sep 5
                                         RATE        Residential Low Income R-2
                                                     Customer Charge                                                                                              7.00
                                                     Dist Chg                                          0.094 x 1189 kWh                                         111.76
                                                     Transition Charge                              -0.0005 x 1189 kWh                                           -0.60
                                                     Transmission Charge                               0.041 x 1189 kWh                                         48.75
 ELECTRIC USAGE HISTORY (kWh)                        Energy Efficiency Chg                         0.00742 x 1189 kWh                                            8.82
     2300
     1840                                            Renewable Energy Chg                            0.0005 x 1189 kWh                                           0.59
     1380                                            Distributed Solar Charge                      0.00681 x 1189 kWh                                            8.10
      920
      460
                                                     Electric Vehicle Charge                       0.00038 x 1189 kWh                                            0.45
        0
                                                     Low Income Discount                            -32.0 % x $ 399.02                                     -127.69
              SOND J F MAM J J A
             23                                                                                     Total Delivery Services                                $ 57.18
Daily Averages                 Aug 24
kWh                             37.2
Cost                           $ 8.46
    Actual         Estimated             KEEP THIS PORTION FOR YOUR RECORDS.
                                         RETURN THIS PORTION WITH YOUR PAYMENT.
                                         ACCOUNT NUMBER
                                          25903-69085                             Aug 29, 2024                        $ 907.96
                 PO Box 960                                                                                   ENTER AMOUNT ENCLOSED
                 Northborough MA 01532
                                                                                                          $
                                                                                                               Write account number on check and make payable
                                                                                                               to National Grid
                                                                                                               Please pay Gas & Electric bills separately
                 AMANDA LAYES                                                                   NATIONAL GRID
                 69A WHITING ST APT 1                                                           PO BOX 371396
                 LYNN MA 01902-4208                                    060138                   PITTSBURGH PA 15250-7396
                                                  SERVICE FOR                                        BILLING PERIOD                                         PAGE   2 of 2
                                                  AMANDA LAYES                                       Jul 2, 2024 to Aug 3, 2024
                                                  69A WHITING ST APT 1
                                                                                                     ACCOUNT NUMBER
                                                  LYNN MA 01902
                                                                                                      25903-69085             Aug 29, 2024                     $ 907.96
Enrollment Information
                                                Supply Services
To enroll with a supplier or change to
another supplier, you will need the             SUPPLIER   National Grid
following information about your account:
Loadzone NEMA/BOST
Acct No: 25903-69085          Cycle: 5, LAYE
                                                           Basic Service Fixed                       0.18010685 x 1189 kWh                                       214.15
                                                                                                            Total Supply Services                              $ 214.15
Electric Usage History
Month         kWh     Month            kWh      Other Charges/Adjustments
Sep 23         682    Apr 24           1022
Oct 23         597    May 24            619
Nov 23         432    Jun 24            416                Paperless Billing Credit                                                                                -0.36
Dec 23        1275    Jul 24            827                                                Total Other Charges/Adjustments                                       -$ 0.36
Jan 24        1858    Aug 24           1189
Feb 24        2080
Mar 24        2251
                                                Explanation of General Billing Terms                         Transition Charge: Company payments to its wholesale
We offer a wide variety of payment plans                                                                     supplier for terminating its wholesale arrangements.
                                                KWH: Kilowatt-hour, a basic unit of electricity used.
for four or more months, including the                                                                       Transmission Charge:The cost of delivering electricity
                                                Off-Peak: Period of time when the need or demand for
standard plan, negotiated plans, and                                                                         from the generation company to the beginning of the
                                                electricity on the Company's system is low, such as late
Balanced Billing.                                                                                            Company's distribution system.
                                                evenings, weekends and holidays.
Budget or Balanced Billing is a great plan                                                                   Energy Efficiency Charge: The cost of energy efficiency
                                                Peak: Period of time when the need or demand for electricity
for heating customers that helps balance                                                                     program services offered by the Company.
                                                on the Company's system is high, normally during the day,
your seasonal bills.                                                                                         Renewable Energy Charge: A charge to fund initiatives
                                                Monday through Friday, excluding holidays
                                                Estimated Bill: A bill calculated on your typical monthly    which foster the formation, growth, expansion and
Aviso importante! Si usted no entiende
                                                usage rather than on an actual meter reading, usually        retention of renewable energy and related enterprises.
este aviso, llame a la compania al:
                                                rendered because we are unable to read your meter.           Net Metering Recovery Surcharge: A charge to recover
1-800-322-3223.
                                                Meter Multiplier: A number by which the usage on certain     the cost of bill credits provided to customers for the
                                                meters must be multiplied by to obtain the total usage.      excess electricity generated by their net metering
Right to Dispute Your Bill                                                                                   facilities.
                                                Demand Charge: Cost of providing electrical distribution
                                                equipment to accommodate your largest electrical load.       Distributed Solar Charge: Recovers the cost of the
If you believe your bill is inaccurate or
                                                Supplier Service Charges consist of:                         Massachusetts solar program, including payments to
you wish to dispute all or part of your bill,
including the time over which your              Generation Charge: The charge(s) to provide electricity to owners of solar systems.
                                                the customer by a supplier.                                  Electric Vehicle Charge: Recovers the cost of the
arrearage is to be paid, please contact:
                                                Delivery Service Charges are comprised of:                   Electric Vehicle Program, including rebates for installation
National Grid at 1-800-322-3223 and
                                                                                                             of EV charging infrastructure and for off peak charging.
request an investigation by a Company           Customer Charge: The cost of providing customer related
                                                                                                             Notice About Electronic Check Conversion: By sending
Complaint Officer. If you are not satisfied     services such as metering, meter reading and billing. These
                                                                                                             your completed, signed check to us, you authorize us to
with the written decision or did not receive    costs are unaffected by the actual amount of electricity you
                                                                                                             use the account information from your check to make an
a written decision within 30 days, or if you    use.
                                                                                                             electronic fund transfer from your account for the same
continue to dispute the time over which         Distribution Charge: The cost of delivering electricity from
                                                                                                             amount as the check. If the electronic fund transfer
your arrearage is to be paid, you have a        the beginning of the Company's distribution system to your
                                                                                                             cannot be processed for technical reasons, you authorize
right to appeal to the Massachusetts             home or business.
                                                                                                             us to process the copy of your check.
Department of Public Utilities, Consumer
Division, One South Station, Boston MA           Right To Electric Service
02110. Telephone 617-737-2836 or
1-877-886-5066 or TTY (for the hearing           If you have a financial hardship you (or anyone presently       • You have a child under twelve monthsold living in
impaired only) 1-800-439-2370.                   and normally living in your home) have a Right to Electric      the home.
                                                 Service in the following situations:                            • All adults in the home are age 65 or older and a
Department of Public Utilities                   • During serious illness: Contact your registered               minor also resides in the home.
                                                 physician, physician assistant, nurse practitioner or local     • Between November 15 and March 15 if your service
DPU regulations provide that a company           Board of Health official and have them telephone the            is heat related.
may not terminate electric service for           Company immediately at 1-888-211-1313. Within seven (7)         • Elderly Household: If all residents in your household
failure to pay any portion of a bill when a      days of the phone call your registered physician,               are 65 years of age or older; the Company cannot
customer complaint or appeal is pending.         physician assistant, nurse practitioner or local Board of       terminate your service for failure to pay a past due bill
                                                 Health official must certify in writing, to the Company, that   without the approval of the Massachusetts Department
Arrearage Management Program                     serious illness exists. The certificate protects against        of Public Utilities (DPU).
(AMP)                                            termination for 90 days (180 days if chronic illness) and       • For additional information on the right to electric
                                                 may be renewed. Your failure to renew such certification        service, please contact our Credit Department at
AMP provides arrears forgiveness to              of serious illness as set out above may result in your          1-888-211-1313 or visit www.nationalgrid.com
income-qualified residential customers.          service being terminated.
Participants must accept and stay current
                                                 Questions:
with monthly Budget Billing payments.
                                                 If you have questions or complaints regarding this bill or National Grid's service quality, please contact Customer
For complete details and an application,
                                                 Service at 1-800-322-3223. You may also contact the Massachusetts Department of Public Utilities, Consumer
visit www.nationalgridus.com or call the
                                                 Division at 617-737-2836 or toll free at 1-877-886-5066, TTY (for the hearing impaired only) 1-800-439-2370 or web
number on the front.
                                                 site www.mass.gov/dpu.