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* Corresponding address: Sichen Ada Xia, Department of English, City University of Hong Kong, 83, Tat
Chee Avenue, Kowloon, Hong Kong.
1. INTRODUCTION
The notion of the genre has been continually holding an important position in
language studies and language education. One reason for this is the fact that the
useful, descriptive, and interpretive toolkits afforded by genre assist the ESP
researchers and educators in understanding the reason behind the construction of
a text in a particular way, prior to instructing learners to construct the text.
Another reason, from the perspective of the ESP learners, is that the conventions
involved in a genre may provide highly predictable steps for the beginners to
follow in their own efforts of construction of texts.
In this backdrop, many investigations have been carried out into this notion
(Bawarshi & Reiff, 2010). For instance, the English for Specific Purposes genre
tradition defines a genre as “a class of communicative events, the members of
which share a certain set of communicative purposes” (Swales, 1990: 58). The
Systemic Functional Linguistics genre approach, which focuses on the form and
meaning of language, regards genre as “staged, goal-oriented, social processes”
(Martin, Christie, & Rothery, 1987: 59). The Rhetorical Genre Studies tradition,
which centers on genres as social action in response to recurrent rhetorical
situations, perceives genre as a “conventional category of discourse-based in large-
scale typification of rhetorical action” (Miller, 1984: 163).
These definitions demonstrate the ubiquitous importance of the notion of
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context in studying genres. In particular, the notion of a discourse community in the
ESP tradition, the argument of genres being socially oriented in the SFL tradition,
and the belief that genres are responsive to frequently occurring rhetorical
situations, indicate the social nature of the genre. In other words, a genre is socially
constructed and intimately related to the social context in which it is situated. If
the human society is constantly evolving, genres, which are rooted in and reflect
the reality, should naturally be developing into renewed forms and functions.
According to this argument, now since the contemporary society is becoming
increasingly technology-driven, it is highly probable that the practice of genre
analysis is influenced by this tendency. In fact, this assumption is evidenced by the
theoretical and methodological toolkits that are developed by the genre scholars to
address the changes caused by digital tools. However, these insights are dispersed
among various studies, which warrants a comprehensive review of the concerning
studies available in the literature in order to facilitate the genre researchers’
understanding of the status quo of genre studies.
The present report aims to satisfy this requirement by tracing the efforts put
by genre researchers for addressing the major changes caused by the rapidly
developing digital media and the challenges that remain unanswered in the genre
studies. On the basis of the understanding of the status quo of genre studies, the
present report intends to discuss the manner in which the genre researchers may
respond to these challenges in the technology-driven era. In order to achieve this
aim, two research questions are raised:
2. METHODOLOGY
In order to explore the impact of digital media on genre theories and practices, the
present report provides a review of a broad range of the concerned studies
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available in the literature. In the process of selecting and reviewing the literature,
three factors are considered. First, the surveyed literature covers a range of inter-
disciplinary topics, including genre analysis, computer-mediated communication,
media studies, and multimodal discourse analysis. This is mainly because genre
analysis is being increasingly conducted using a combination of genre approaches
and other methodological approaches. Second, the surveyed literature includes
diverse sources, primarily because the report aims to probe into both theoretical
and methodological dimensions of genre studies, and this aim cannot be achieved
by referring to one single type of literature. In particular, the findings of the
present report are drawn from the monographs that focus mainly on the
theoretical advances, the journal articles that center on methodological issues in
empirical studies, and the edited books that have assembled the most
representative work in the target areas. Third, in the process of referring to the
literature, the focus of the investigation is maintained on how exactly the
researchers respond to the newly emerging issues in genre analysis. In other
words, for the purpose of the present paper, the investigation of the literature is
focused primarily on the theoretical and methodological frameworks employed by
the researchers to analyze the genres, rather than on specific genres that have
been analyzed.
bottom-up approach, also referred to as ‘folk taxonomy’ (Heyd, 2008: 198), relies
on the perception of the relevant discourse community in identifying the genres.
The last parameter guides the researchers to view genres from a dynamic and
diachronic perspective in order to understand the manner in which socio-technical
factors, such as the development of digital platforms, influence the evolution
process of a genre. In doing so, the genre is no longer viewed as an isolated and
static entity, but rather as an interconnected, vibrant, and resilient social
phenomenon. Specifically, a genre does not exist in a vacuum, but rather in a
vertical or horizontal relationship with other genres. It also responds to the
continually progressing technologies and benefits from them. These features of
interconnectedness and vibrance allow the resilience of achieving different
communicative purposes under different social circumstances to the genres.
Santini, Mehler, and Sharoff (2010) developed a three-level analytical
framework to analyze “web documents” (2010: 9). In consideration of the
multilayered structure allowed by the hyperlinks on websites, this framework
instructs the analysts to study the web genres at micro, meso, and macro levels.
Investigation at the micro-level focuses on “the page-level units and their
constituents” (Santini et al., 2010: 11). Although this framework does not specify
the resources that should be investigated at this level, it is reasonable to assume
that it includes the semiotic features on a specific webpage, such as the use of text,
image, and layout. At the meso level, attention is focused on the inner structure of
the website, i.e. the sitemap. Finally, at the macro level, the analysts are instructed
to investigate the inter-textual referencing involved in a website. For instance, how 145
is a website, as a whole entity, connected to the external Internet world? Using this
three-level analysis, researchers are able to gain a thorough understanding of the
manner in which different layers of the web genre are orchestrated to serve its
communicative functions.
Another attempt at considering digitality in genre analysis was performed by
Askehave and Neilson (2005), who constructed a two-dimensional model to
describe the digital genres as text, and, more importantly, as a medium. In this
model, the users of digital genres are endowed with two identities on the basis of
how they use the target genre. If the users are interested only in the text, they
undertake the conventional role of a reader who “zooms in on the text” (Askehave &
Neilson, 2005: 128); on the other hand, if the users use the digital genre as a portal
to other information sources, their identities change from readers into navigators
and the text becomes a medium. This model is applicable in the description of the
characteristics of certain hyperlink-dominated digital genres such as the homepage.
However, one possible criticism against this framework is that it does not
provide a clear explanation of how the concept of move could be operationalized in
a text containing hyperlinks, which might interrupt a traditionally defined
rhetorical move unit (Mehlenbacher, 2017). In order to respond to this criticism,
the analysts may require considering the facts that digital genres supply the
readers with various reading paths (Baldry & Thibault, 2006) and that a reader
may choose to read according to a dominant mode used in a text (Kress, 2003). For
instance, when reading a homepage containing a large portion of text along with a
hyperlink, a probable reading path would be to read the complete text first, prior
to clicking the hyperlink which would lead to a different rhetorical structure.
In this section, the surveyed literature informs the researchers regarding one
significant development in genre studies, namely, digital genre analysis. This
development has been facilitated by advances in digital technologies, which cause
dramatic changes in communicative settings. These changes further implore
renewed frameworks in order to facilitate analytic procedures. The frameworks
introduced above approach the digital genres from various perspectives. Despite
the different points of emphasis in these frameworks, they deal with a common
theme in digital genres, namely, the enhanced interconnectedness among the
discourses. Although it is common for genre analysts to place a genre in relation to
other genres, this practice has become complicated because of digital technologies
that enable a text to be conveniently hyperlinked to other texts. This function of
hypertextuality further produces possible ways of constructing genres, and at the
same time, it enables the readers to consume genres in their own customizable
manners. This affordance, therefore, requires the analysts to consider the
differences created by the hyperlinked content in the realization of communicative
purposes of the genre, especially when compared with a non-digital genre without
hyperlinks.
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3.2. Multimodal genre analysis
The second notion that appeared frequently in the surveyed literature was the
multimodal genre, which refers to the genres that involve the use of multiple
communicative modes. According to Norris (2004), communicative modes may be
divided into embodied and disembodied modes. The former refers to the modes
that are produced by humans to express their thoughts, feelings, or perceptions,
for example, speech, gestures, head movement, facial expression, gaze, etc., while
the latter refers to the modes to which people may react, such as print, layout, and
music. These two types of modes, when combined, construct various multimodal
genres. Since the present report considers the role of digital technologies in
influencing communication, this section discusses only the research works
concerning digital-multimodal genres that have been constructed mainly by
disembodied modes.
The multimodal genre analysis approach applies the notion of the genre
being a socially-motivated, goal-oriented activity for multimodal communication.
This approach assumes that all genres are multimodal, as a genre is a higher-order
phenomenon that imposes a structure of communication, which itself is inherently
multimodal. The literature that has been referred to informs two aspects of
methodological progress, namely, multimodal move analysis, and the Genre and
Multimodality framework.
The second progress in the study of multimodal genres is the development of genre
and multimodality framework (hereafter, abbreviated as GeM) (Bateman, 2008).
This model is inspired by the notion of the convention in the concept of genre. In
traditional genre theories, the genre is regarded as an outcome of certain social
contexts, and therefore, the organization and lexico-grammatical choices involved
in the genre are constrained by certain communicative purposes (Miller, 1984;
Swales, 1990). Scholars using GeM extend this understanding to the construction of
multimodal documents and argue that the selection of multiple semiotic modes is
also socially motivated and constrained (Bateman, 2008, 2014a; Bateman &
Wildfeuer, 2014; Evangelisti Allori, Bateman, & Bhatia, 2014; Hiippala, 2014, 2017).
On the basis of this assumption, a framework for the systematic and
empirical study of multimodal genres is constructed. According to Bateman
(2008), analysts require considering three sources of constraints schematizing
multimodal genres. Canvas constraints refer to the constraints resulting from the
“physical nature” (Bateman, 2008: 18) of the multimodal artifact being produced,
such as paper or screen. Production constraints refer to the constraints arising
from the production technology, such as the limits on page size, the economy of 148
time or materials, etc. Finally, the consumption constraints refer to the constraints
caused by the way in which the document is consumed by the readers, including
factors such as time, place, manner of acquiring the document, etc.
In consideration of these constraints, GeM framework offers an “annotation
schema with multiple analytical layers” (Hiippala, 2017: 277) to guide the
empirical analysis. When analyzing a multimodal genre, researchers first divide
the basic units of the content in a document (base layer), for example, various
blocks of images and texts on a webpage. Subsequently, they look at the
hierarchical structure and the spatial arrangement of those units (layout layer),
which is followed by the investigation of the rhetorical relationships among those
basic units (rhetorical layer). Finally, the researchers are supposed to observe how
the readers are navigated when they read the documents and how the target
document is connected to other documents for facilitating the consumption of the
document (navigation layer) (Bateman, 2008; Hiippala, 2014, 2017).
The annotation is then stored in a file for further reference with the other
instances of the same genre in a corpus, and certain recurrent patterns could
emerge from the cross-reference. Since this framework renders the multimodal
features of a genre enumerable and quantifiable, it enables comparison among the
multimodal genres from different perspectives. For instance, a few researchers
using GeM performed cross-cultural comparisons in tourist brochures (Hiippala,
2012), global news items on tabloid newspapers (Kong, 2013), product packaging
messages (Thomas, 2014), and the landing pages of tourism websites (Nekić,
2015). Besides the cross-cultural comparison, cross-media comparisons in terms
of usage of the multimodal elements have also been performed. For instance,
Bateman, Delin, and Henschel (2007) investigate the differences in the usage of
multimodal resources between traditional newspapers and electronic newspapers.
Similarly, Hiippala (2017) compares digital long-form journalism and the landing
page of traditional feature journalism, and identifies the different uses of
navigation resources such as hyperlinks between the two media.
The GeM framework provides a template for a thorough analysis of the
multimodal genres by combining the quantitative approach with the qualitative
approach. In addition, as evidenced by the aforementioned research work on the
cross-cultural comparison, the GeM framework emphasizes that the study of
multimodal artifacts requires considering the context of culture and situation.
In order to answer these questions, genre scholars have put forward certain
conceptual and analytical frameworks. Bhatia (2004, 2017) argues that genre
innovation in the professional context stems from the requirement of people to
achieve their private intentions without conspicuously violating the publicly
accepted communicative purposes. These requirements lead to discursive
strategies such as genre mixing and genre-bending which, if recur in similar
communicative scenarios, could contribute to relatively stable genre colonization
and appropriation. Tardy (2016) puts forward a further systematic analytical
framework for researching innovation in the academic context, which includes the
investigation of text, social environment, and readers’ reception. In order to
investigate texts, the author advocates the application of the move analysis method
and the corpus-based text analysis methods, with special attention to the atypical
use of rhetorical strategies. Since texts are constructed in a social environment, the
author further suggests using ethnographic and longitudinal approaches to achieve
a thorough understanding of the social context where the innovation is occurring.
Besides text and social environment, Tardy also advocates the consideration of the
responses of actual readers as it is the readers who “give rise to judgments of
innovation” (Tardy, 2016: 47). In order to achieve this, several quantitative and
qualitative approaches may be employed, including “correlational studies, textual
responses, observational studies conducted on readers, diachronic studies, and
experimental studies” (Paul, Charney, & Kendall, 2001: 389).
The trend of genre innovation has been facilitated largely by digitality and 150
multimodality. For instance, Hafner (2018a) identifies two innovations in a digital
academic genre referred to as the video methods articles (VMA). Firstly, afforded
by multimodality, this genre demonstrates direct audience engagement, which is a
sign of colonizing generic features of a conference presentation. Secondly, the
digital technologies used in VMA allow the precise demonstration of laboratory
procedures. This is almost impossible to realize in traditional research articles
where writing is the dominant mode of communication. Therefore, in this digitally
mediated academic genre, use of digital and multimodal resources contributes to
its departure from the traditional academic genres. Another genre referred to as
the science-focused crowd-funding proposal (Mehlenbacher, 2017) is a hybrid of
the traditional grant proposal and the scientific research article. Different from the
traditional grant proposal, the readers of which consist of mainly the experts in the
target area, this new genre has a wider range of online audiences with diverse
backgrounds. In order to magnetize the online audiences, the genre manages to
employ multimodal resources such as images and short films, which furthers its
departure from the traditional genres. The aforementioned two examples indicate
that genre innovation arises as a result of genuine communicative requirements
and that in certain circumstances, these requirements may be satisfied by digital
technologies and multi-media.
physical and the virtual spaces (Hafner, 2015; Jones, 2010). As the participants
shuttle between different spaces, the integrity of the context may somehow be
invaded, and this invasion could impact the construction of the genre in the
context. In the view of the high complexity in capturing the context of digital
discourse, researchers have been suggested to develop appropriate strategies to
collect data regarding the online and offline context (Hafner, 2018b).
In addition to the challenges related directly to the analytical practices, in the
digital era, genre researchers encounter ethical dilemma at certain times. The two
intertwined questions on ethics arise against the background of digitality. First, the
digital technologies, to a certain extent, blur the boundary between private and
public, which in turn raises questions regarding the extent to which a study might
jeopardize or invade the participants’ privacy. For instance, considering the case of
online chatting room communication, King (2015: 134) argues that “even though
that chatting was conducted in ‘public’, it was only intended for a certain public–
the men who sought those chat spaces, registered a nickname, and spent time
chatting there”. This argument implies that even though the participants in the
chatrooms were posting in publicly accessible forums, they nevertheless viewed
the chatroom as a kind of private space (Hafner, 2018b: 385). Therefore, genre
researchers are encountered with a decision to be undertaken in terms of whether
the targeted context is a public or a private space. The answer to this question
could lead to the second issue. If the evaluation of the context indicates that the
target context is a private space, then how do the researchers obtain informed 152
consent from the diverse participants on the Internet? These ethical
considerations are important for the genre researchers to contemplate in their
analysis of online genres.
2013; Sugimoto et al., 2013; Tsou, Thelwall, Mongeon, & Sugimoto, 2014;
Veletsianos, Kimmons, Larsen, Dousay, & Lowenthal, 2018).
Digital technologies also bring with them the consideration of ethical issues.
In order to approach the ethical aspect of digital discourse research, analysts could
begin with distinguishing between the private and the public domains.
Researchers may first comprehensively evaluate the target communicative
scenario by asking the following questions: Where does the communication occur?
Does the venue include specific notifications regarding how the contents should be
used, such as the ‘terms of use’? Who are the authors and addressees of the
discourse? Do they possess the legal, physical, and mental capacity to undertake
decisions on whether their utterances could be studied? (AoIR, 2002; Hafner,
2018b). If in the evaluation the target context is determined as publicly accessible,
such as in the case of YouTube texts (Benson, 2017), YouTube comments (Benson,
2015), or TED talk comments (Sugimoto & Thelwall, 2013; Sugimoto et al., 2013;
Tsou et al., 2014; Veletsianos et al., 2018), where the posted contents encourage
responses from the public or the participation of general public, the researchers
are under less obligation to protect privacy in the context with high publicity.
On the other hand, if an all-encompassing evaluation of the context indicates
that it is a communicative scenario with limitations on entry or sensitive personal
experiences, it is necessary for the researchers to consider how to obtain consent
from the participants using appropriate means. In a virtual communication context
such as an online chatting room or a forum, it may be different for the researchers
to obtain informed consent compared to obtaining consent in an offline context. 155
The means of informing participants are dependent on the functions afforded by
the digital site or applications. For instance, in the chatting room studied by King
(2009, 2015), researchers were able to contact the participants individually
through anonymous emails. After asking for permission from them, the researcher
directed them to another website where they could access all the transcriptions
and subsequently undertake decisions regarding the deletion of certain data,
removal of their username, or complete withdrawal from the project. Angouri and
Sanderson (2016) utilized the functions afforded by a healthcare forum to obtain
the participants’ consent. Although the authors could not send emails to the users
individually, they could, by following the terms of use mentioned on the forum,
post an introduction to the research project to inform the participants regarding
the objectives of the research and the participants’ rights. Subsequently, the
authors allowed a certain period of time for the minor users to withdraw from the
project and for the participants to indicate their preference for the use of a
pseudonym. In summary, while handling the ethical issues arising during the
analysis of digital genres, the researchers are advised to consider the issues
including consent, harm, data protection, anonymization, and credit (Hafner,
2018b), prior to utilizing the resources afforded by digital technologies.
The developments and challenges identified in the present report confirm
one significant dimension of the genre, which is that the genres are socially-
The present report also has pedagogical implications for ESP instructors.
Since the achievement of communicative purposes increasingly relies on the
employment of not just linguistic resources but also digital and multimodal
resources, the instructors are required to provide the students with guidance on
how to manipulate the digital and multimodal resources in their construction of
digitally-mediated multimodal genres. A few researchers have already integrated
multimodality and digitality in the design of ESP courses (Hafner, 2014; Hafner & 156
Miller, 2019), and their practices have been proved to be useful in preparing the
students for real-life communication.
In conclusion, the developments caused by the digital technologies and
multimedia identified in the present report are required to be considered with
caution due to the fact that digital media are advancing continually and rapidly,
which implies that the influences exerted on the generic practices are also evolving
incessantly. Furthermore, the suggestions put forward in the discussion section
require re-evaluation when it comes to specific research questions. Moreover, it is
worthwhile to conduct empirical studies to evaluate the feasibility of these
suggestions, which would highlight addressing the unanswered questions related
to genre analysis in the digital era.
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SICHEN ADA XIA is a PhD candidate at the Department of English, City University
of Hong Kong. Her research interests include English for Specific Purposes, genre
analysis, multimodality, scientific popularization, and digital literacy. She has
published on these topics in journals such as Chinese ESP Journal and RELC Journal.