ACT 1: Create the Shipment and Tracking number and notifying the Client using the
PICKUP EMAIL.UPDATE THE TRACKING STATUS TO PICKEDUP (This means the goods has been
received by the Courier Agent)give the courier Agent some time and after 4 hours,
you can update to
ACT 2.(SHIPMENT HAS STARTED MOVING NOTIFICATION)
ACT 2: Change the Status of the shipment to "In Transit" and notify the Client
using the IN TRANSIT EMAIL do not forget to include the current location. (This
means the goods is now shipping to client)the current location here can be the
current country and state. Give about some time like 4 hours and update to
ACT 3 (DEPARTED SENDERCOUNTRY NOTIFICATION)
ACT 3:LEAVE the Status of the shipment to "In Transit" and notify the Client using
the IN TRANSIT EMAIL do not forget to change the current location. (This means the
goods is still shipping to client)the current location here can be "Departed from
current country" .//After ACT 3, you can keep updating the current location and
send email, till you get the goods to the destination country for
ACT 4 (CLEARANCE BILLING)
ACT 4:Change the Status of the shipment to "On Hold" and notify the Client using
the ON HOLD 1 EMAIL do not forget to include the on hold 1 billing format.(This
means the goods is now in Client country but withheld by Customs for clearing)After
Customs clearing payment is received, change the shipping status on the website to
IN TRANSIT and don't forget to update the current location which is departing
customs in Client country.//AFTER ACT 4 IS COMPLETE wait for 4 hours and proceed to
ACT 5 (DEMURRGAEBILLING)
ACT 5:Change the Status of the shipment to "On Hold" and notify the Client using
the ON HOLD 2 EMAIL do not forget to include the on hold 2 billing format.(This
means the goods is still withheld by Customs after clearing, expecting demurrage
payment)//demurrage is calculated by the number of days a shipment was held in
customs before the clearance payment.
That is if it took 3 days or 2 days before the payment was made after notification,
and the per day demurrage fee is $200,it means the fee here will be 200 x 3=$600 or
200x2=$400//After Customs demurrage payment is received, change the shipping status
on the website to IN TRANSIT and don't forget to update the current location which
is departing customs in Client country.//AFTER ACT 5 IS COMPLETE wait for 4 hours
and proceed to
ACT 6 (ITEMARRIVAL)
ACT 6: Change the Status of the shipment to "ARRIVED" and notify the Client using
the ARRIVED EMAIL do not forget to include the current location which should be Sky
freight sorting- in the client country