________ 1. What is the primary function of an operating system?

a. To manage hardware and software resources in a computer system.

b. To run only one specific application.
c. To connect directly to the internet.
d. To store all user files permanently.
________ 2. Which of the following is an example of an operating system?
a. Microsoft Excel c. NVIDIA Graphics Driver
b. Windows 10 d. Intel Processor
________ 3. What is the core component of an operating system that manages system operations?
a. Kernel c. Desktop Environment
b. Task Manager d. File Explorer
________ 4. Which of the following operating systems is designed for mobile devices?
a. Android c. Windows 7
b. Linux d. macOS
________ 5. What is Microsoft Windows?
a. A type of hardware used in computers
b. A graphical operating system developed by Microsoft
c. A web browser for surfing the internet
d. A programming language for coding
________ 6. What is the default web browser for Microsoft Windows 10?
a. Google Chrome c. Microsoft Edge
b. Internet Explorer d. Mozilla Firefox
________ 7. What is Mac OS?
a. An operating system developed by Apple for Macintosh computers
b. A programming language used to build applications
c. A hardware component for Apple devices
d. A web browser designed by Apple

________ 8. Which company developed Mac OS?

a. Microsoft c. Apple Inc.

b. IBM d. Intel

_______ 9. What is Linux?

a. A web browser for internet browsing

b. An open-source operating system kernel
c. A proprietary operating system developed by Apple
d. A hardware component in servers

________ 10. Who created the Linux kernel?

a. Steve Jobs c. Bill Gates

b. Linus Torvalds d. Richard Stallman

________ 11. What is Android OS?

a. A desktop operating system developed by Microsoft

b. A mobile operating system developed by Google
c. A hardware component for mobile devices
d. A web browser for internet browsing

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________ 12. What is the default application store for Android OS?

a. Apple App Store c. Microsoft Store

b. Google Play Store d. Amazon Appstore

________ 13. What is Chrome OS?

a. A proprietary operating system developed by Apple

b. An operating system designed by Google for Chromebooks
c. A web browser developed by Google
d. A programming language used for application development

________ 14. What is the default web browser in Chrome OS?

a. Microsoft Edge c. Firefox

b. Safari d. Google Chrome

________ 15. On what platform is Chrome OS primarily used?

a. Desktop PCs c. Servers

b. Chromebooks d. Smartphones

________ 16. Which of the following is a feature of Chrome OS?

a. Heavily reliant on cloud storage

b. Compatibility with macOS applications
c. Command-line interface only
d. Requires an Intel-based processor exclusively

________ 17. What is a device driver?

a. A type of hardware
b. A software that allows the operating system to communicate with hardware
c. A tool for managing files
d. A cloud storage solution

________ 18. Where can you typically find the name of the hardware manufacturer for a device?

a. In the device's driver properties

b. In the computer's wallpaper settings
c. On the desktop icon
d. In the recycle bin

________ 19. What does it mean if a device is displayed in Device Manager with a yellow exclamation mark?

a. The device is functioning properly.

b. The device has a driver issue or conflict.
c. The device is not installed.
d. The device is disabled.

________ 20. What does the absence of a device in Device Manager typically indicate?

a. The device is functioning correctly.

b. The device is not connected or detected by the system.
c. The device driver is up to date.
d. The device is set to run in safe mode.

________ 21. What could be a reason a device is not displayed in Device Manager?

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 a. The device is functioning correctly.
b. The device is not connected or recognized by the system.
c. The operating system is incompatible with Device Manager.
d. The device is hidden in the BIOS settings.

________ 22. What should you check first if a device is not displayed in Device Manager?

a. The power cable of the device

b. The device’s compatibility with Device Manager
c. The network connection settings
d. The desktop wallpaper

________ 23. Which of the following steps can help detect a missing device in Device Manager?

a. Restarting the computer and scanning for hardware changes

b. Formatting the hard drive
c. Deleting temporary files
d. Changing the computer’s theme

________ 24. How can the BIOS settings affect whether a device appears in Device Manager?

a. If the device is disabled in the BIOS, it will not appear in Device Manager.
b. BIOS settings do not impact Device Manager at all.
c. The BIOS directly updates the device driver in Device Manager.
d. Changing BIOS settings will always delete the device from Device Manager.

________ 25. What does it mean to install a device driver automatically?

a. Manually downloading and installing the driver from the manufacturer’s website
b. Allowing the operating system to search for and install the appropriate driver without user intervention
c. Using a third-party tool to install all device drivers
d. Installing a driver from a physical disc

________ 26. Which Windows feature is commonly used for automatically installing device drivers?

a. Device Manager c. File Explorer

b. Notepad d. Control Panel

________ 27. What is the primary reason for installing a device driver manually?

a. The driver installation is not supported automatically by the operating system

b. The device is not detected by the computer
c. The device is already working fine
d. The operating system automatically installs all drivers

________ 28. Which of the following steps is usually required when installing a device driver manually?

a. Download the driver from the manufacturer’s website

b. Use the "Scan for hardware changes" option in Device Manager
c. Format the system drive
d. Uninstall the operating system

________ 29. What is a "Driver Pack Solution"?

a. A collection of operating systems

b. A software tool used to install multiple drivers at once
c. A driver only for the graphics card
d. A hardware device used for driver installation

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________ 30. What is the primary advantage of using a Driver Pack Solution for installing device drivers?

a. It automatically updates the operating system

b. It installs all required drivers for a system in a single process
c. It formats the hard drive before installing drivers
d. It uninstalls unnecessary drivers

________ 31. Which of the following is typically included in a Driver Pack Solution?

a. Drivers for most common hardware components, such as graphics, audio, network, and chipset
b. The entire operating system
c. Only antivirus software
d. Only video drivers

________ 32. How does the Driver Pack Solution detect the appropriate drivers for a system?

a. It scans the system for hardware components and matches them with the correct drivers in its
database
b. It downloads random drivers from the internet
c. It installs all available drivers regardless of compatibility
d. It uses the operating system’s built-in detection tool

________ 33. What is the first step in installing Windows 7 from a bootable USB drive?

a. Insert the Windows 7 installation DVD into the optical drive

b. Boot the computer from the USB drive by changing the boot order in BIOS/UEFI
c. Connect the computer to the internet
d. Log into the existing Windows operating system

________ 34. When installing Windows 7, which partition should you choose for the installation?

a. The system reserved partition

b. The largest available partition with enough free space for installation
c. The partition containing the operating system
d. Any partition with an existing OS

________ 35. During the Windows 7 installation process, what should you do after selecting the language and keyboard
layout?

a. Select the partition where Windows will be installed

b. Enter the product key
c. Create a new user account
d. Format the hard drive

________ 36. After Windows 7 installation completes, what is the next step?

a. Install device drivers c. Update Windows

b. Set the computer’s time zone d. All of the above

________ 37. After installing Windows 7, which of the following should you configure first for system security?

a. Install a third-party antivirus

b. Set up a user account password and enable User Account Control (UAC)
c. Change the desktop wallpaper
d. Connect the computer to a printer

________ 38. To configure network settings in Windows 7, where should you go to set a static IP address?

a. Control Panel > Network and Sharing Center > Change adapter settings
b. Device Manager > Network Adapters

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 c. Task Manager > Network
d. Settings > Devices > Wi-Fi

________ 39. How do you configure Windows 7 to automatically update and install important updates?

a. Through the "Windows Update" feature in the Control Panel

b. By using the "Task Scheduler"
c. By manually downloading updates from the Microsoft website
d. By enabling "System Restore"

________ 40. If you want to change the default language in Windows 7, which option should you select?

a. Control Panel > Region and Language

b. Start Menu > Settings > Language Preferences
c. Control Panel > User Accounts > Change your password
d. System Properties > Advanced Settings

________ 41. When configuring the server during the installation of Windows Server 2008 R2, which of the following steps
is required for setting up the network?

a. Enter the static IP address or configure DHCP settings

b. Install device drivers manually
c. Set up user accounts before configuring the network
d. Change the server’s hostname only

________ 42. What should be done immediately after installing Windows Server 2008 R2 for the first time?

a. Configure security settings such as firewall and User Account Control (UAC)
b. Install third-party applications
c. Set up active directory
d. Change the desktop wallpaper

________ 43. After the installation of Windows Server 2008 R2 is complete, which of the following should be done next?

a. Update the system using Windows Update

b. Set up printers and other peripherals
c. Set the server to automatic reboot
d. Format the hard drive and reinstall the OS

________ 44. When configuring Windows Server 2008 R2 for a domain controller, what should you verify before installing
the Active Directory Domain Services (AD DS) role?

a. Ensure the server has at least 1 GB of RAM

b. Confirm the server is set with a static IP address
c. Verify that a printer is installed on the server
d. Ensure Windows Firewall is turned off

________ 45. When configuring Windows Server 2008 R2 for remote desktop access, which of the following needs to be
configured?

a. Set up Remote Desktop Licensing Server

b. Configure Dynamic Host Configuration Protocol (DHCP)
c. Enable Remote Desktop and configure network firewall rules
d. Install third-party remote desktop software

________ 46. When setting up the Windows Server 2008 R2 DNS role, which of the following configurations should be
carefully analyzed for optimal functionality?

a. Configure DNS forwarding to external DNS servers

b. Set DNS to forward requests to other servers within the same network

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 c. Ensure the server is connected to a local printer
d. Change the DNS server to public DNS services

________ 47. When troubleshooting a software issue in Windows, which of the following should be analyzed first to identify
the cause of the problem?

a. The software’s installation date

b. The event logs for any error messages or warnings
c. The system’s RAM usage
d. The software’s version number

________ 48. During software installation, you encounter a compatibility warning. What should you analyze to resolve the
issue?

a. The available disk space on the system

b. The system requirements of the software and the OS version
c. The network connection speed
d. The system’s RAM and processor speed

________ 49. If a software application fails to launch on a computer, which of the following would be the most effective first
step in diagnosing the problem?

a. Check for sufficient hard drive space

b. Reinstall the software
c. Analyze if the required software dependencies are installed
d. Check for updates to the software

________ 50. When evaluating a software issue related to network connectivity, what should be analyzed first?

a. The software’s configuration settings

b. The network adapter settings and firewall configurations
c. The installation path of the software
d. The system’s hard drive health

________ 51. When selecting between different operating systems for a server environment, which of the following factors
should be most critically evaluated?

a. The graphical user interface (GUI) design of the system

b. The compatibility of the operating system with the server hardware and network requirements
c. The ease of installation of the operating system
d. The number of applications available for the operating system

________ 52. In evaluating software for a business environment, which of the following would be most important when
comparing system software options?

a. The system software's ability to manage system resources efficiently

b. The graphical design of the system software’s user interface
c. The frequency of system software updates
d. The number of languages supported by the system software

________ 53. When assessing the performance of application software on a computer system, which of the following
factors should be evaluated to ensure optimal functionality?

a. The application’s impact on system resources, such as memory and CPU usage
b. The cost of the application software
c. The application’s compatibility with the operating system
d. The number of features the software offers

________ 54. When evaluating the effectiveness of antivirus software in a business network, which of the following should
be considered?

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 a. The antivirus software's real-time scanning capabilities and how they affect network performance
b. The number of devices supported by the antivirus software
c. The user interface design of the antivirus software
d. The frequency of software updates and ease of installation

________ 55. When choosing between multiple word processing software applications for a corporate environment, which
of the following criteria should be prioritized in the evaluation process?

a. The software's ease of use and integration with other business applications
b. The availability of a free trial version
c. The application’s ability to create colorful documents
d. The popularity of the software among individual users

________ 56. To create an automated tool for updating device drivers on a network of computers, which of the following
steps would be the most effective approach?

a. Use a system utility to manually update each driver

b. Develop a script that checks for the latest driver versions and applies updates automatically
c. Write a detailed log for each update
d. Download drivers from the manufacturer’s website manually

________ 57. When creating a utility software application for disk cleanup, what feature should be included to improve its
functionality for end users?

a. The ability to delete only temporary files

b. A scheduling function to run cleanup tasks automatically at specified intervals
c. A visual design with many colors and large icons
d. A progress bar showing how much disk space is used

________ 58. To develop a custom device driver for a printer, what key step must be taken to ensure the driver functions
correctly with the operating system?

a. Verify the printer’s brand and model for compatibility

b. Create a setup program that automatically installs the driver without user input
c. Ensure the driver communicates effectively with the OS’s printing subsystem
d. Use a generic printer driver instead of creating a new one

________ 59. If you were tasked with creating a utility software to manage and optimize the system startup process, which
of the following features would be essential?

a. The ability to disable unwanted startup programs that slow down the system boot process
b. The inclusion of an automatic backup utility
c. A feature for changing the system wallpaper on startup
d. DA tool for scanning external hard drives

________ 60. When creating a software solution to manage and update device drivers across a company’s network, which
of the following design principles should be prioritized?

a. Allow users to update drivers individually through a manual process

b. Implement a centralized system that pushes driver updates automatically to all devices in the network
c. Use a generic driver for all devices
d. Focus on updating the operating system and leave the device drivers as they are

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