TECHNICAL COMMUNICATION

UNIT-4
TRAINER- ANJANI JOHRAWANSHI
 INTERVIEW
An interview is a formal or informal conversation between two or more
people where questions are asked and answers are given. Interviews
are commonly used in various contexts, including job recruitment,
journalism, research, and information gathering. The purpose of an
interview can vary depending on the setting, but it generally involves
one party, the interviewer, seeking information from another party, the
interviewee.
 TYPES OF INTERVIEW
• Traditional Interview: This is like a regular conversation between you
and the employer. They ask questions, and you answer them. It helps
them know more about you and your skills.
• Behavioral Interview: Instead of just asking about your skills, they ask
about things you did in the past. They want to know how you behaved
in certain situations. You might be asked, "Tell me about a time
when..."
• Phone Interview: It's like a regular interview, but over the phone. They
call you and ask questions to decide if they want to meet you in
person.
 TYPES OF INTERVIEW
• Group Interview: You're not alone; there are other people being
interviewed too. You might be asked to work together on a task or
answer questions in front of everyone.
• Panel Interview: Instead of one person, there's a group (or panel) of
people asking questions. Each person might have a different role or
perspective.
• Case Interview: Common in jobs like consulting or business. They give
you a problem to solve or a situation to analyze. They want to see how
you approach and solve problems.
 TYPES OF INTERVIEW
• Technical Interview: Mostly for technical jobs like programming or
engineering. They ask you to solve problems related to the job or write
code.
• Stress Interview: They intentionally create a stressful environment to
see how you handle pressure. They might ask challenging questions or
act tough to test your composure.
• Informal Interview: It's more relaxed and casual. Might happen over
lunch or coffee. It's a chance for them to see how you are in a less
formal setting.
 TYPES OF INTERVIEW
• Skype/Video Interview: Similar to a phone interview, but you can see
each other through a video call. Common when the employer and
candidate are in different locations.
 PREPARING FOR INTERVIEW
1. Research the Company/Organization: Understand the company's
mission, values, products, and services. Know the company culture and
any recent news or developments.
2. Understand the Job Role: Review the job description and
requirements. Identify the key skills and experiences the employer is
looking for.
3. Know Your Resume: Be ready to discuss your work experience, skills,
and achievements. Highlight experiences that are relevant to the job
you're interviewing for.
 PREPARING FOR INTERVIEW
4. Prepare for Common Questions: Anticipate common interview
questions and practice your responses. Use the STAR method
(Situation, Task, Action, Result) to structure your answers.
5. Research the Interviewer: If you know who will be interviewing you,
look up their background on LinkedIn or other professional platforms.
6. Dress Appropriately: Wear professional attire that is suitable for the
company culture.
 PREPARING FOR INTERVIEW
7. Prepare Questions: Have thoughtful questions ready to ask the
interviewer about the company, team, or role. Avoid asking questions
that can be easily answered through basic research.
8. Practice, Practice, Practice: Conduct mock interviews with a friend or
family member. Practice answering questions confidently and concisely.
9. Be Ready for Behavioral Questions: Many interviews include
behavioral questions to assess how you've handled situations in the
past. Prepare examples that demonstrate your skills and
accomplishments.
 PREPARING FOR INTERVIEW
10. Know the Logistics: Confirm the date, time, and location of the
interview. Test any technology if it's a virtual interview.
11. Bring Necessary Materials: Carry multiple copies of your resume.
Have a notepad and pen for taking notes.
12. Follow Up: Send a thank-you email after the interview expressing
your gratitude for the opportunity.
13. Stay Calm and Positive: Practice relaxation techniques to manage
nerves. Maintain a positive attitude throughout the interview.
ASSESSING YOURSELF BEFORE INTERVIEW
1. Review the Job Description: Carefully read the job description to
understand the key responsibilities and qualifications required. Identify
specific skills, experiences, and qualities the employer is seeking.
2. Compare Your Qualifications: Match your skills, experiences, and
qualifications with the requirements of the job. Identify areas where
your background aligns with the needs of the position.
3. Self-Reflection: Consider your strengths and weaknesses. Reflect on
past experiences and achievements that demonstrate your ability to
excel in the role.
 ASSESSING YOURSELF BEFORE INTERVIEW
4. Skills Assessment: Evaluate your technical, soft, and transferable
skills relevant to the job. Consider how your skills align with the specific
demands of the position.
5. Behavioral Examples: Prepare specific examples from your past
experiences that showcase your problem-solving abilities, teamwork,
leadership, and other relevant skills. Use the STAR method (Situation,
Task, Action, Result) to structure your examples.
6. Cultural Fit: Consider the company culture and values. Reflect on
instances where you have demonstrated values that align with the
organization.
 ASSESSING YOURSELF BEFORE INTERVIEW
7. Research the Industry: Stay informed about current trends,
challenges, and innovations in the industry. Be prepared to discuss how
your skills and knowledge align with industry expectations.
8. Technical Proficiency: If the job requires technical skills, assess your
proficiency in those areas. Review any technical knowledge or
certifications relevant to the role.
9. Interpersonal Skills: Evaluate your communication, collaboration, and
interpersonal skills. Consider how you have successfully worked with
others in the past.
ASSESSING YOURSELF BEFORE INTERVIEW
10. Adaptability: Assess your ability to adapt to new situations and
learn quickly. Think about times when you've successfully navigated
change or challenges.
11. Professional Presence: Evaluate your professional appearance and
demeanor. Practice good body language and eye contact.
12. Goal Alignment: Consider how the role fits into your long-term
career goals. Be prepared to discuss your aspirations and how they
align with the position.
ASSESSING YOURSELF BEFORE INTERVIEW
13. Mock Interviews: Conduct mock interviews with a friend, mentor,
or family member. Use feedback to identify areas for improvement.
14. Confidence Check: Assess your confidence level in discussing your
qualifications and experiences. Identify strategies to boost your
confidence, such as positive self-talk.
 RESUME
A resume (also spelled résumé) is a document that provides a summary
of an individual's education, work experience, skills, and achievements.
It is typically used as part of a job application process to present a
concise overview of the candidate's qualifications to potential
employers. The goal of a resume is to highlight the individual's
suitability for a specific job or position.
 HOW TO DRAFT AN EFFECTIVE RESUME
1. Choose the Right Format • Certifications & training
2. Contact Information • Projects or Publications
3. Resume Summary or Objective • Volunteer Work:
4. Tailor to the Job • Be Concise
5. Highlight Key Skills • Formatting and Design
6. Work experience • Proofread
7. Quantify achievements • Update Regularly
8. Education
 DRESS
1. Research the Company Culture: Choose an outfit that aligns with
the company's dress code and culture. If in doubt, it's generally
better to be slightly overdressed than underdressed.
2. Wear Professional Attire: Opt for clean, well-fitted, and professional
clothing. Ensure that your attire is appropriate for the industry and
position.
3. Grooming: Pay attention to personal grooming, including hairstyle,
grooming, and personal hygiene. Keep accessories and makeup
subtle and professional.
 DECORUM
1. Punctuality: Arrive on time for the interview. Being late creates a negative
first impression. Plan your route in advance, and consider doing a test run if
the interview location is unfamiliar.
2. Body Language: Maintain good posture and make eye contact. Offer a firm
handshake and a friendly, confident smile. Avoid slouching or fidgeting
during the interview.
3. Active Listening: Listen carefully to the interviewer's questions and
respond thoughtfully. Demonstrate engagement by nodding and providing
verbal cues.
4. Professional Language: Use professional and positive language. Avoid
slang or overly casual expressions.
 DELIVERY TECHNIQUE
1. Confidence: Project confidence in your abilities without coming
across as arrogant. Practice confident body language, such as standing
and sitting tall.
2. Clear Communication: Articulate your thoughts clearly and concisely.
Practice answering common interview questions to enhance clarity.
3. Tailor Your Responses: Customize your answers to align with the
specific requirements of the job. Use examples from your experience to
illustrate your skills and achievements.
 DELIVERY TECHNIQUE
• 4. Ask Questions: Prepare thoughtful questions to ask the interviewer.
This demonstrates your interest in the position and the company.
• 5. Adaptability: Be prepared to adapt to different interview formats
(e.g., behavioral interviews, technical interviews, panel interviews).
Stay calm and composed, even if faced with unexpected questions.
 TECHNIQUES OF HANDLING INTERVIEW
1. Research the Company: Have a solid understanding of the company's
mission, values, products, and recent news. Tailor your responses to
show how your skills align with the company's needs.
2. Know Your Resume: Be prepared to discuss your work experience,
skills, and achievements. Connect your past experiences to the
requirements of the job.
3. Highlight Your Achievements: Emphasize your accomplishments and
contributions in previous roles. Use specific examples to demonstrate
your impact.
 TECHNIQUES OF HANDLING INTERVIEW
4. Stay Positive: Maintain a positive attitude throughout the
interview. Even when discussing challenges, focus on how you
overcame them and what you learned.
5. Follow-Up: Send a thank-you email after the interview
expressing your appreciation. Reiterate your interest in the
position and briefly mention why you believe you are a strong
fit.
 NON VERBAL COMMUNICATION IN
INTERVIEW
• Sit Up Straight: Imagine there's a string pulling you up from the top of
your head. Sit straight and avoid slouching.
• Smile: Smile naturally. It shows you're friendly and comfortable. But
don't force it; let it come naturally.
• Eye Contact:Look at the interviewer when you speak. It's like having a
friendly conversation. But don't stare; blink and look away
occasionally.
 NON VERBAL COMMUNICATION IN
INTERVIEW
• Handshake: Shake hands firmly, but not too strong. It's like a friendly
hello. If it's a virtual interview, a confident wave or nod works.
• Gestures: Use your hands to express yourself, but don't overdo it. It's
like adding flavor to your words.
• Posture: Don't cross your arms; it might seem like you're closed off.
Keep your arms relaxed at your sides. It's like being open to new
ideas.
 NON VERBAL COMMUNICATION IN
INTERVIEW
• Mirroring: Subtly mimic the interviewer's movements. If they lean in
or nod, you can do it too. It shows you're on the same page.
• Space Awareness: Be mindful of personal space. Don't get too close;
give a comfortable distance. It's like respecting their bubble.
• Relax Your Shoulders: Relax your shoulders; don't tense up. It's like
letting go of stress and being at ease.
• Listen Actively: Nod occasionally to show you're listening. It's like
saying "I understand" without words.
 HANDLING TURBULENCE IN INTERVIEW
• Remain calm
• Clarify & ask for clarification
• Redirect to strength
• Stay positive
• Pause & reflect
• Bridge positive topics
• Focus on solution
 HANDLING TURBULENCE IN INTERVIEW
• Stay Calm: When things get shaky, take a deep breath. Stay calm like when
you're trying not to spill a glass of water.
• Listen Carefully: If the interviewer says something confusing, listen
carefully. It's like paying attention when someone gives you directions.
• Think Before Speaking: Before answering, take a moment to think. It's like
choosing the best path in a maze; you want to find the right way.
 HANDLING TURBULENCE IN INTERVIEW
• Smile: A smile can make things better. It's like bringing
sunshine to a cloudy day.
• Ask for Clarification: If you don't understand a question,
it's okay to ask for clarification. It's like asking for help if
you're not sure where to go.
• Use Examples: If you're stuck, give examples from your
experiences. It's like telling a story to help them
understand better.
 HANDLING TURBULENCE IN INTERVIEW
• Be Honest: It's okay if you don't know something. Be honest, like admitting
you don't know a shortcut in a new place.
• Stay Positive: Even if it's bumpy, try to stay positive. It's like looking at the
bright side of things.
• Body Language: Your body can speak too. Sit up straight and look
interested, like when you're excited about something.