Human Resource Management

Name-Sonakshi Gangan
Roll no-38
FYMMS A

Assignment-HR Functions of Two Organisations

Zomato – https://www.zomato.com/careers
Employee Benefits
Period Leave
Zomato's Period Leave Policy has been designed to give our female and transgender
employees the necessary time off to cater to their health when needed, during their
menstrual cycle. Eligible zomans can avail up to 10 days of period leaves in a year.

Health and Fitness

At Zomato, we believe it's important to focus on one's health. Our in-house fitness
coaches and nutritionist focus on creating a healthier work environment for all.

No Probation and Notice Periods

There's no probation period for anyone who works with us at Zomato. Additionally,
we do not require zomans to serve notice periods.

Medical Coverage
All zomans (including spouse and children) are covered under an extensive health
insurance policy. In India, we also issue a Practo Membership to all zomans.

Paternity and Maternity Leave

For men and women at Zomato, we offer 26 weeks paid leave. This policy also
applies to non-birthing parents, and in cases of surrogacy, adoption, and same-sex
partners.

In-house Wellness Support

We all experience challenging situations in our lives. To manage these stressors and
concerns, both at a personal and professional level, one can always reach out to our in-
house team of counsellors.

In-house Creche
We have an in-house creche in our Gurgaon office and have partnered with day cares
in other cities.

Flexi Benefits
Our flexi benefit plan enables zomans to modify the components of their
compensation based on benefits such as newspaper and periodical allowance, leave
and travel allowance, vehicle running and maintenance, telephone bill expenses, etc.
Zomato Employee Code of Ethics

Employees of Zomato are expected to adhere to and uphold the highest standard of
ethics and integrity. This includes acting in accordance with our core values and the
below listed policies at all times.

Zomato employees are prohibited from using their employee status to solicit
discounts, freebies, or special treatment at restaurants. Unless visiting a restaurant for
official business, Zomato employees are to refrain from identifying themselves as
employees of Zomato.

All Zomato employees in client facing roles including but not limited to Sales, Sales
Support, Neutrality, Media Content and Client Servicing across all transaction/
business/function at Zomato are prohibited from writing reviews and/or giving ratings
for dine out experiences on Zomato from either their personal or Zomato accounts.
They are also not permitted to influence others to write biased reviews or give ratings.

Zomato's review and photo moderators are required to always act in favour of keeping
Zomato a neutral platform. They are required to use their best judgement in
implementing moderation guidelines and are prohibited from giving preferential
treatment to restaurants. Deleting any authentic review from a restaurant page is in
violation of our policies. Similarly, keeping reviews, which are proven to be
unauthentic, is in violation of our policies.

Selection Procedure
o Company conducts recruitment process every year to select new candidates.
The selection process of the company consists of 3 rounds.
o Written Exam
o Technical Interview
o HR Interview

Registration Process
o To apply for Zomato job openings candidate need to open the official company
website
o Click on Career page to see available jobs.
o Click on suitable job openings which suits your profile
o Read the job description and job role carefully.
o Click on the apply link
o You need to login to apply. If you haven't signed up your application gets
automatically terminated.
Recruitment Advertisement
o Zomato does not advertise in newspapers. They use social media applications,
job portals and their own site where you click on the link provided and you
directly fill in any job application which matches your profile if available at
that time.
o Their hiring routes include referrals, building an effective network on social
media channels, and word of mouth.
o They use social media a lot to spread the word that we're hiring.
o Job portals often work well when hiring large teams.
o LinkedIn and Facebook have been great for them in terms of connecting with
the right people.

Talent Management Practices

o Align individual goals with organisational goals and effectively keep a track of
it.
They think of keeping everyone's eyes on the price (compensation + bonus
allowances to highest achievers)
o Provide ongoing call feedback to maximise performance
o All order calls & messages are recorded and feedback is given on each call
every single day
o They have succession plan as not only for top level management but also for
any common employee who shows exceptional skills and talent.

Strategies to Retain Employees

o Challenge the team
o Discourage hierarchies
o Empower people
o Promote open door policies
o Stay true to your organisational values
Starbucks – https://www.starbucks.com/careers/
The Starbucks Workplace
At Starbucks, we empower our partners (employees) by providing a flexible hybrid
workplace.
Hybrid: Role has flexibility for remote work up to two days per week depending on
team and business needs
Remote: Role is not office dependent and allows work to be done remote 100% of the
time; some travel may be required
Office Based: Role requires all work to be done in a company work location
*Most roles offer hybrid or remote options, but some roles may be office dependent, as
specified at the top of the job postings.

Creating the right product, at the right place, at the right time
The Starbucks Experience starts at our plant locations where we have an opportunity to
work with green coffee beans, full-leaf tea and fresh juice ingredients from the very
beginning. We keep a vast array of Starbucks products flowing—from supplier to
customer. Our dedicated team of professionals includes experts in roasting, planning,
warehouse management, packaging, maintenance, engineering and logistics. With a
focus on continuous improvement and lean principles, each of us is a part of the
innovation and process optimisation to produce and distribute the best quality products.

Training and development

At Starbucks, we are devoted to supporting, engaging and investing in the development

of our partners. Our goal is to provide our valued partners with learning opportunities to
develop skills, further careers and help partners achieve their personal and professional
goals. As a partner (employee) who is curious, collaborative and a continuous learner,
you’ll have limitless opportunities to make an impact and thrive, all while becoming
your personal best and being recognised for it. We reward partners who achieve results,
live our mission and values and help others succeed.

Culture
 A culture of inclusion
 Opportunity for all
 Strengthening communities

OUR MISSION
With every cup, with every conversation, with every community - we nurture the
limitless possibilities of human connection.

OUR VALUES
When we show up at our best, we deliver performance through the lens of humanity.
BENEFITS

Health Coverage-Starbucks offers partners the choice of multiple coverage levels for
medical, dental and vision plans, as well as Health Care and Dependent Care
reimbursement accounts, life insurance, disability and accident coverage.

Stock, 401(k) & Financial Well-Being-Our 401(k) retirement plan includes a company
match, and we offer a student loan management benefit, discounted company stock
(S.I.P.) as well as participation in our equity reward program, Bean Stock. Partners can
also save for the unexpected with help from My Starbucks Savings, with cash
incentives for eligible partners at key savings milestones. Additionally, eligible U.S.
partners can sign up for the new Siren Card, a Visa card designed exclusively for
Starbucks partners that can be used just like your current debit card, but with features
built into the experience.

Paid Time Off-Both non-retail and retail partners are eligible for paid vacation days and
partner and family sick time, while salaried / non-retail partners also receive two
personal days per year. Starbucks observes seven paid holidays, during which retail
hourly partners are paid 1½ times their base hourly rate of pay for any hours worked on
these holidays.

Parental Leave-Eligible partners welcoming a new child may receive time off and pay
replacement through parental leave. Starbucks also provides Family Expansion
Reimbursement of up to $10,000 per adoption, surrogacy or Intrauterine Insemination
for eligible partners.

Education & Student Loan Management-Starbucks offers eligible partners the

opportunity to earn a bachelor’s degree with 100% tuition coverage, coaching,
counseling and advising through Arizona State University’s top-ranked online degree
programs. Learn more at Starbucks website. We also offer Student Loan Management
through Tuition.io with access to tools, resources, and student loan coaches to help
partners navigate financing options and manage student loan debt.

Commuter Benefit-We offer our partners easy ways to take care of work-related
commuter expenses, like transit passes funded by pretax payroll deductions.

Partner Assistance-Our Caring Unites Partners (CUP) Fund helps Starbucks partners in
financial crisis resulting from illness, death in the family, natural disasters or other
extreme circumstances.