NCR Network Setup
Utility
Owner's Guide
Release 1.1
Publication ID: BCC5-0000-5369
Publication Issue: C
© 2024 NCR Voyix. All rights reserved. Confidential and proprietary information of NCR Voyix.
Use and disclose solely pursuant to company instructions.
Copyright and Trademark Information
The product described in this document is a licensed product of NCR Voyix Corporation.
NCR Voyix is a registered trademark of NCR Voyix Corporation. Product names mentioned
in this publication may be trademarks or registered trademarks of their respective companies
and are hereby acknowledged.
Where creation of derivative works, modifications or copies of this NCR Voyix copyrighted
documentation is permitted under the terms and conditions of an agreement you have with
NCR Voyix, NCR Voyix's copyright notice must be included.
It is the policy of NCR Voyix Corporation to improve products as new technology,
components, software, and firmware become available. NCR Voyix, therefore, reserves the
right to change specifications without prior notice.
All features, functions, and operations described herein may not be marketed by NCR Voyix
in all parts of the world. In some instances, photographs are of equipment prototypes.
Therefore, before using this document, consult with your NCR Voyix representative or
NCR Voyix office for information that is applicable and current.
Copyright © 2019, 2023
By NCR Voyix Corporation
Atlanta, Georgia, USA
All Rights Reserved
Confidential and proprietary information of NCR Voyix.
Use and disclose solely pursuant to company instructions.
ii
Preface
Audience
This book is written for hardware installer/service personnel, system integrators, and field
engineers.
This document is NCR proprietary information and is not to be disclosed or reproduced
without consent.
Confidential and proprietary information of NCR Voyix.
Use and disclose solely pursuant to company instructions.
iii
Table of Contents
Introduction 1
System Requirements 1
Main Window 2
Using the Network Configuration Utility 3
Connecting the Printer to the Terminal 4
USB Connection 4
LAN or Wireless LAN Network Connection 6
Viewing Actual Printer Settings 9
Configuring the Printer Settings 10
Resetting All Application Settings to Default 14
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iv
Revision Record
Issue Date Remarks
A Jun 2019 First Issue
B Sep 2023 l Updated images
l Converted to the Guild template
C Sep 2024 Converted to Voyix template
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v
Introduction
The Network Configuration Utility is used to set up the network settings for the printer through
any of the following connection options:
l Universal Serial Bus (USB)
l LAN or Wireless LAN (WLAN) Network
System Requirements
NCR Configuration Utility supports the following operating systems:
l Microsoft® Windows 7 (32-bit and 64-bit)
l Microsoft® Windows 8 (32-bit and 64-bit)
l Microsoft® Windows 10 (32-bit and 64-bit)
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1
Main Window
This section describes the main window of the Network Configuration Utility.
Item Description
Interface Connects the printer to the terminal using any of the following connection options:
options
l USB
l WLAN/LAN Network
Port settings Displays the default Transmission Control Protocol (TCP) and the User Diagram Protocol (UDP) port
and options settings and provides options to modify the port settings.
Company logo Shows information about the application, such as the application name, version number, and
copyright year.
Instructions Provides instructions on how to connect the printer to the terminal.
The instructions depend on the selected interface option.
Navigation Provides navigation options.
buttons
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2
Using the Network Configuration Utility
This chapter provides procedures for the following utility functions:
l Connecting the printer to the terminal
l Viewing the current printer settings
l Configuring printer
l Printing a diagnostic form
l Resetting all configuration utility settings to default
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3
Connecting the Printer to the Terminal
The printer can be connected to the terminal through either of the following options:
l USB connection
l LAN or Wireless LAN (Network) connection
USB Connection
To connect the printer to the terminal through a USB connection, follow these steps:
1. To start the Network Configuration Utility application, double–click the NCR Network
Configuration Utility.exe file.
The application displays the Network Configuration Utility main window.
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4
2. Select Universal Serial Bus (USB)→Next.
The application detects the type of interface card connected to the printer and displays
a corresponding configuration window.
The application displays the Infrastructure Mode window.
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5
LAN or Wireless LAN Network Connection
To connect the printer to the terminal through a LAN or WLAN connection, follow these
steps:
1. To start the Network Configuration Utility application, double–click the NCR Network
Configuration Utility.exe file.
The application displays the Network Configuration Utility main window.
2. Select Network (WLAN/LAN)→Next.
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6
3. Do one of the following:
l To modify the port settings, select Change Port, enter the new port settings, and
select Save.
l To continue to the next step, Next.
The application displays the Printer Mode window and automatically detects the printer
serial number serial numbers of all connected printers.
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7
4. Select Next.
The application displays the Infrastructure Mode window.
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8
Viewing Actual Printer Settings
To view the actual settings of the connected printer, follow these steps:
1. Connect the printer to the terminal. For more information, refer to "Connecting the
Printer to the Terminal" on page 4.
2. Select Get.
The application gets the actual settings of the connected printer and displays the values
on the Infrastructure Mode window.
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9
Configuring the Printer Settings
To configure the printer, follow these steps:
1. Connect the printer to the terminal. For more information, refer to "Connecting the
Printer to the Terminal" on page 4.
2. Configure the printer settings through the Infrastructure Mode window.
Use the following table to set values.
Default
Setting Value Description
Value
Acquire Yes/No No Automatically obtains the IP Address.
IP Address
automatically
(DHCP)
DHCP Address Numeric N/A Specifies the DHCP request address.
Static IP Address Yes/No Yes Disables the DHCP Address option and
Configuration requires manual entry of network settings.
IP Address Numeric N/A Specifies the IP Address of the connected
printer.
Subnet Mask Numeric N/A Specifies the Subnet Mask of the
connected printer.
Gateway Numeric N/A Specifies the Gateway of the connected
printer.
RTC Protocol A drop–down list with the TCP Sets the Real-time Command (RTC)
following options: Protocol used to transfer the printer
l TCP commands or status.
l UDP
TCP Port Numeric value of zero to 9100 Sets the TCP port number of the
65535 connected printer.
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Default
Setting Value Description
Value
UDP Port Numeric value of zero to 3000 Sets the UDP port number of the
65535 connected printer.
Link Down Numeric value of one to 120 Specifies the number of minutes before
Timeout 120 minutes. the printer closes the TCP connection. This
A value of zero means timer starts when the LAN cable is
that this option is disconnected.
disabled. If this option is disabled, the printer
does not close the TCP connection
even when the LAN cable is
unplugged.
TCP Idle Timeout Numeric value of one to 2 Specifies the waiting time for the data
120 minutes. transmission activity to occur before the
A value of zero means printer closes the TCP connection. This
that this option is timer starts when the TCP connection
disabled. between the terminal and the printer is
established.
If this option is disabled, the printer
does not close the TCP connection
even when there is no data transmission
activity for a long time.
TCP Max. Numeric value of one to 6 Specifies the maximum number of allowed
Connection six TCP connections.
SNMP (R/W) (Blank) Specifies permissions to printer data.
SNMP Trap 1 A drop–down list with the Disabled Specifies the status of SNMP Trap 1.
following options:
l Enabled
l Disabled
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Default
Setting Value Description
Value
Trap 1 Name (Blank) Specifies the name of Trap 1.
This option is available only if SNMP
Trap 1 is enabled.
Trap 1 Address Numeric N/A Specifies the IP address for Trap 1.
This option is available only if SNMP
Trap 1 is enabled.
SNMP Trap 2 A drop–down list with the Disabled Specifies the status of SNMP Trap 2.
following options:
l Enabled
l Disabled
Trap 2 Name (Blank) Specifies the name of Trap 2.
This option is available only if SNMP
Trap 1 is enabled.
Trap 2 Address Numeric N/A Specifies the IP address for Trap 2.
This option is available only if SNMP
Trap 1 is enabled.
Physical Speed A drop–down list with the Auto Specifies the Ethernet connection speed
following options: and duplex option.
l Auto
l 10 Mbps Half
l 10 Mbps Full
l 100 Mbps Half
l 100 Mbps Full
MAC Address Numeric N/A Displays the MAC Address of the printer
Ethernet interface.
This is the unique value for each
Ethernet interface and show only.
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3. To apply the new settings to the connected printer, select Set.
The application sends all printer setting changes to the connected printer and reboots
the printer. After the application has successfully configured the new settings, it
displays a notification.
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13
Resetting All Application Settings to
Default
To reset all application settings to default, follow this step:
l On the lower left section of the Infrastructure Mode window, select Default.
The application sets all data on the Infrastructure Mode window to default.
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