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FUJITSU LIFEBOOK U939X OPERATING

MANUAL

Quick Links
Adjusting Fan Control
Starting the Bios Setup Utility
Settings in Bios Setup Utility
Table of Contents
Table of Contents
Further information
Notational conventions
Safety notes
Additional safety notes for devices with radio components
Energy saving
Energy saving under Windows
Travelling with your notebook
Before you travel
Notebook: transporting
Cleaning the notebook
Unpacking and checking the device
Selecting a location
Mains adapter connecting
Switching on the device for the first time
Status indicators
Opening the notebook
Switching on the notebook
Programming the ON/OFF button
Different ways to use your notebook
From notebook to Tablet PC
Select display orientation (portrait or landscape orientation)
From Tablet PC to notebook
Switching off the notebook
Closing the notebook
Handwriting recognition
Touchscreen
Use the touch screen
Using fingers
Using the stylus pen
Using the device as a notebook
Touchpad and touchpad buttons
Keyboard
Virtual numeric keypad
Country and keyboard settings
Key combinations
Shortcut Button for Microsoft Windows Ink
Keyboard with backlight
Camera
Rechargeable battery
Charging, caring for and maintaining the battery
Using the power-management features
Adjusting fan control
Memory cards
Supported formats
Inserting the memory card
Removing the memory card
Loudspeakers and microphones
SIM card (configuration dependent)
Inserting the SIM card
Removing a SIM card
Wireless LAN / Bluetooth / LTE radio components (configuration
dependent)
Switching the wireless components on and off
Setting up WLAN access
Access via LTE (configuration dependent)
Ethernet and LAN
Your USB Type-C Port Replicator (optional)
 Ports on the Port Replicator
Setting up the port replicator
Connecting the mains adapter to the Port Replicator
Connect the notebook to the port replicator
Switching on the notebook via the port replicator
Switching off the notebook via the Port Replicator
Disconnecting the notebook from the Port Replicator
Brief overview of security functions
Setting up the fingerprint sensor (configuration dependent)
Configuring the palm sensor (configuration dependent)
Using the Security Lock
Configuring password protection in BIOS Setup Utility
Protecting BIOS Setup Utility (supervisor and user password)
Password protection for booting of the operating system
Password protection for the hard disk
SmartCard reader (configuration dependent)
Inserting the SmartCard
Trusted Platform Module - TPM
Enabling TPM
Disabling TPM
Enable password entry using the on-screen keyboard
password)
Connecting an external monitor
HDMI port
Connecting USB devices
USB port Intel® Thunderbolt TM 3 with charging function and display port
(USB Type-C)
USB port with charging function (Anytime USB charge)
How to remove USB devices correctly
Headphones/microphone/Line-In/Line-Out/headset-combi port
Starting the BIOS Setup Utility
Operating the BIOS Setup Utility
Exiting BIOS Setup Utility
Exit Saving Changes - save changes and exit BIOS Setup Utility
Exit Discarding Changes - Discard changes and exit BIOS Setup Utility
Load Setup Defaults - Copy Standard Entries
Discard Changes - Discard changes without exiting the BIOS Setup
Utility
Save Changes - save changes without exiting the BIOS Setup Utility
Save Changes and Power Off
Executing a reset
Forced shut down
Carry out a system or battery reset
Help if problems occur
The notebook's date or time is incorrect
Battery indicator does not illuminate
When certain characters are entered on the keyboard, only
numerals are written
The notebook's LCD screen remains blank
The LCD screen is difficult to read
The external monitor remains blank
The external monitor is blank or the image is unstable
The cursor does not correctly follow the pen movements
Pen input not working
The notebook cannot be started
The notebook stops working
The printer does not print
The wireless connection to a network does not work
The battery discharges too quickly
SmartCard reader is not recognised
SmartCard PIN forgotten
SmartCard lost
Acoustic warnings
Error messages on the screen
Restoring the contents of the hard disk under Windows
Restoring the system under Windows 10
Notebook
USB Type-C Port Replicator (optional)
Screen resolutions for integrated screen and external screens
Rechargeable battery
Mains adaptor (notebook computer)
Mains adaptor (port replicator)
Disposal and recycling
Electrical safety including ergonomic requirements (GS, depending
on the device)
SAR limit value (Specific Absorption Rate)
Other certification markings
Operating manual System

FUJITSU LIFEBOOK U939X

Congratulations on your purchase of an innovative
product from Fujitsu.

The latest information about our products, tips, updates etc. can be found
on the Internet at: "http://www.fujitsu.com/fts/"
You can find driver updates at: "http://support.ts.fujitsu.com/download"
Should you have any technical questions, please contact:
• our Hotline/Service Desk ("http://support.ts.fujitsu.com/contact/servicedesk")
• Your sales partner
• Your sales office
We hope you enjoy working with your new Fujitsu system!
Published by / Contact address in the EU
Fujitsu Technology Solutions GmbH
Mies-van-der-Rohe-Straße 8
80807 Munich, Germany
"http://www.fujitsu.com/fts/"

Copyright
© Fujitsu Technology Solutions 2019. All rights reserved.
Publication Date
06/2019
Order No.: A26391-K492-Z320-1-7619, edition 1
FUJITSU LIFEBOOK U939X

Operating manual

Innovative technology 7
Ports and controls 9
Important notes 13
First-time setup of your device 17
Working with the notebook 20
Security functions 59
Connecting external devices 69
Removing and installing components
during servicing 76
Settings in BIOS Setup Utility 77
Troubleshooting and tips 80
Technical data 89
Manufacturer’s notes 93
Index 94
Remarks
Information on the product description meets the design specifications of Fujitsu and
is provided for comparison purposes. Several factors may cause the actual results to
differ. Technical data is subject to change without prior notification. Fujitsu rejects any
responsibility with regard to technical or editorial mistakes or omissions.
Trademarks
Fujitsu, the Fujitsu logo and LIFEBOOK are registered trademarks of Fujitsu Limited
or its subsidiaries in the USA and other countries.
Microsoft and Windows are trademarks or registered trademarks of Microsoft
Corporation in the USA and/or other countries.

HDMI and High-Definition Multimedia Interface are trademarks or registered

trademarks of HDMI Licensing, LLC.s.
Bluetooth® and the Bluetooth logo are registered trademarks of Bluetooth SIG, Inc.
Adobe Reader is a trademark of Adobe Systems Incorporated.
USB Type-C™ and USB-C™ are trademarks of the USB Implementers Forum
in the USA and other countries.
All other trademarks specified here are the property of their respective owners.
Copyright
No part of this publication may be copied, reproduced or translated without
the prior written consent of Fujitsu.
No part of this publication may be saved or transferred by any electronic means
without the written approval of Fujitsu.
 Contents

Contents
Innovative technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Further information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Notational conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Ports and controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Important notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Safety notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Additional safety notes for devices with radio components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Energy saving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Energy saving under Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Travelling with your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Before you travel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Notebook: transporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Cleaning the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
First-time setup of your device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Unpacking and checking the device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Selecting a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Mains adapter connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Switching on the device for the first time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Working with the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Opening the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Switching on the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Programming the ON/OFF button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Different ways to use your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
From notebook to Tablet PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Select display orientation (portrait or landscape orientation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
From Tablet PC to notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Switching off the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Closing the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Handwriting recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Touchscreen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Use the touch screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using fingers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using the stylus pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using the device as a notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Touchpad and touchpad buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Virtual numeric keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Country and keyboard settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Shortcut Button for Microsoft Windows Ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Keyboard with backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Rechargeable battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Charging, caring for and maintaining the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Using the power-management features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Adjusting fan control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Memory cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Fujitsu 3
Contents

Supported formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Inserting the memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Removing the memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Loudspeakers and microphones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
SIM card (configuration dependent) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Inserting the SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Removing a SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Wireless LAN / Bluetooth / LTE radio components (configuration dependent) . . . . . . . . . . . . . . . . . 52
Switching the wireless components on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Setting up WLAN access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Access via LTE (configuration dependent) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Ethernet and LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Your USB Type-C Port Replicator (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Ports on the Port Replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Setting up the port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Connecting the mains adapter to the Port Replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Connect the notebook to the port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Switching on the notebook via the port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Switching off the notebook via the Port Replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Disconnecting the notebook from the Port Replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Security functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Brief overview of security functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Setting up the fingerprint sensor (configuration dependent) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Configuring the palm sensor (configuration dependent) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Using the Security Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Configuring password protection in BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Protecting BIOS Setup Utility (supervisor and user password) . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Password protection for booting of the operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Password protection for the hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
SmartCard reader (configuration dependent) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Inserting the SmartCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Trusted Platform Module - TPM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Enabling TPM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Disabling TPM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Enable password entry using the on-screen keyboard (on-screen keyboard for BitLocker
password) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Connecting external devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Connecting an external monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
HDMI port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Connecting USB devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
USB port Intel® ThunderboltTM 3 with charging function and display port (USB Type-C) . . . . 73
USB port with charging function (Anytime USB charge) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
How to remove USB devices correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Headphones/microphone/Line-In/Line-Out/headset-combi port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Removing and installing components during servicing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Settings in BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Starting the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Operating the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Exiting BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Exit Saving Changes - save changes and exit BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . 79

4 Fujitsu
 Contents

Exit Discarding Changes – Discard changes and exit BIOS Setup Utility . . . . . . . . . . . . . . . . . 79
Load Setup Defaults – Copy Standard Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Discard Changes – Discard changes without exiting the BIOS Setup Utility . . . . . . . . . . . . . . . 79
Save Changes - save changes without exiting the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . 79
Save Changes and Power Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Troubleshooting and tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Executing a reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Forced shut down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Carry out a system or battery reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Help if problems occur . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
The notebook’s date or time is incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Battery indicator does not illuminate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
When certain characters are entered on the keyboard, only numerals are written . . . . . . . . . . . . . 82
The notebook’s LCD screen remains blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
The LCD screen is difficult to read . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
The external monitor remains blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
The external monitor is blank or the image is unstable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
The cursor does not correctly follow the pen movements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Pen input not working . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
The notebook cannot be started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
The notebook stops working . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
The printer does not print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
The wireless connection to a network does not work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
The battery discharges too quickly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
SmartCard reader is not recognised. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
SmartCard PIN forgotten . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
SmartCard lost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Acoustic warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Error messages on the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Restoring the contents of the hard disk under Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Restoring the system under Windows 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
USB Type-C Port Replicator (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Screen resolutions for integrated screen and external screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Rechargeable battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Mains adaptor (notebook computer) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Mains adaptor (port replicator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Manufacturer’s notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Disposal and recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Electrical safety including ergonomic requirements (GS, depending on the device) . . . . . . . . . . . 93
SAR limit value (Specific Absorption Rate) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Other certification markings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Fujitsu 5
Contents

6 Fujitsu
 Innovative technology

Innovative technology
... and ergonomic design make your device a reliable and convenient companion.
The device boots very quickly, is ready for immediate use and offers a particularly
long operating time because of its high capacity battery.
With the user-friendly "BIOS Setup Utility" you can control your notebook’s hardware and better
protect your system against unauthorised access by using the powerful password properties.

Information on the connections and user components of your notebook

can be found in "Ports and controls", Page 9.

Further information
The Windows drivers for your device can be found on our Internet site.
The factory installation of your device does not support any other operating
system. Fujitsu Technology Solutions accepts no liability whatsoever
if any other operating system is used.
Software oriented components of these instructions refer to Microsoft products,
if they come within the scope of the delivery.
If you install other software products, pay attention to the operating
instructions of the manufacturer.

Fujitsu 7
Innovative technology

Notational conventions
Pay particular attention to text marked with this symbol. Failure to observe
these warnings could pose a risk to health, damage the device or lead
to loss of data. The warranty will be invalidated if the device becomes
defective through failure to observe these warnings.
Indicates important information for the proper use of the device.

► Indicates an activity that must be performed

Indicates a result

This font indicates data entered using the keyboard in a program dialogue or at
the command line, e.g. your password (Name123) or a command used to
start a program (start.exe)
This font indicates information that is displayed on the screen by a program, e.g.:
Installation is complete.
This font indicates
• terms and texts used in a software interface, e.g.: Click on Save
• names of programs or files, e.g. Windows or setup.exe.
"This font" indicates
• cross-references to another section, e.g. "Safety information"
• cross-references to an external source, e.g. a web address: For more
information, go to "http://www.fujitsu.com/fts/"
• Names of CDs, DVDs and titles or designations for other materials,
e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual
Key indicates a key on the keyboard, e.g: F10
This font indicates terms and texts that are emphasised or highlighted, e.g.: Do
not switch off the device

8 Fujitsu
 Ports and controls

Ports and controls

This chapter presents the individual hardware components of your device. It gives you
an overview of the device’s indicators and connections. Please familiarise yourself with
these components before you start to work with the device.

Notebook open

1 2
3
1

4
5
6
7

10
7

1 = Microphone 7 = Status indicators

2 = Infrared camera 8 = Fingerprint sensor or palm sensor
3 = Camera LED (configuration dependent)
4 = Shortcut Button for Microsoft Windows Ink 9 = Touchpad
5 = Tablet mode camera 10 = Touchpad buttons
6 = Status display of tablet mode camera

Fujitsu 9
Ports and controls

Left side

1 2 3 4 5 6 7 8

1 = DC input connector (DC IN) 5 = USB 3.0 port with charging function (USB
2 = USB port Intel® ThunderboltTM 3 with Type-A, Anytime USB charge)
charging function and display port 6 = Combined headphones/microphone port
(USB Type-C Gen2) 7 = Loudspeaker
3 = USB port Intel® ThunderboltTM 3 with 8 = SmartCard reader
DisplayPort (USB Type-C Gen2)
4 = HDMI port

The descriptions in this document show the standard product configuration

with Intel® ThunderboltTM 3.
Alternative USB configurations without Intel® ThunderboltTM 3 are
also available for projects:
• Pos. 2 = USB 3.1 Gen2 port with charging function and DisplayPort (USB Type-C™)
• Pos. 3 = USB port 3.1 Gen1 (USB Type-C)

10 Fujitsu
 Ports and controls

Right side

1 2 3 4 5 6 7 8 9

1 = Eyelet for the optional pen tether 5 = ON/OFF button

2 = Pen slot 6 = Memory card slot
3 = SIM card slot 7 = USB 3.0 port (USB Type-A)
(configuration-dependent, 8 = LAN connector (removable)
protected by cover)
9 = Security Lock device
4 = Loudspeakers

Fujitsu 11
Ports and controls

Bottom

1 = Battery reset button (pushed)

12 Fujitsu
 Important notes

Important notes
Notes
Importantnotes

This chapter contains essential safety information which must be followed

when working with your notebook. Other notes also provide useful information
which will help you with your notebook.

Safety notes
Notes
Safetynotes

Please follow the safety notes provided in the "Safety/Regulations" manual

as well as the safety notes given below.
Please pay special attention to the sections in the manual marked
with the symbol on the left.
When connecting and disconnecting cables, observe the relevant
notes in this operating manual.
In order to prevent burn injury or the device from overheating, do not lay the device
directly on your lap and make sure that the ventilation openings are not obstructed.
Read the information on the ambient conditions in the "Technical data",
Page 89 and "First-time setup of your device", Page 17 before preparing your
notebook for use and switching it on for the first time.
When cleaning the device, please observe the relevant notes in the
section "Cleaning the notebook", Page 16.
Pay attention to the additional safety notes for devices with wireless components
provided in the "Safety/Regulations" manual.

This notebook complies with the relevant safety regulations for data processing
equipment. If you have questions about using your notebook in a particular area,
please contact your sales outlet or our Hotline/Service Desk.

Fujitsu 13
Important notes

Additional safety notes for devices with

radio components
Wireless LAN:
Radiocomponent:
Bluetooth,safetynotes

If a radio component (Wireless LAN, Bluetooth, LTE) is integrated in your notebook, you must
be sure to observe the following safety notes when using your notebook:
• Switch off the radio components when you are in an aircraft or driving in a car.
• Switch off the radio components when you are in a hospital, an operating room or near a medical
electronics system. The transmitted radio waves can impair the operation of medical devices.
• Switch off the radio components when you let the device get near flammable
gases or into hazardous environments (e.g. petrol station, paintshops), as the
transmitted radio waves can cause an explosion or a fire.

For information on how to switch radio components on and off, see chapter
"Switching the wireless components on and off", Page 52.

Energy saving
Energysaving
Energy
Notes

Switch the notebook off when it is not in use. Switch off external, connected devices if you
are not using them. If you use the energy saving functions, the notebook uses less energy.
You will then be able to work for longer before having to recharge the battery.

Energy efficiency is increased and the environmental impact is reduced.

You save money while protecting the environment.

Energy saving under Windows

► Make use of the power management features (see ""Using the power-management features",
Page 46").

14 Fujitsu
 Important notes

Travelling with your notebook

Mobile operation
Notebook
Transportation
Notes

Please observe the points listed below when travelling with your notebook.

Before you travel

► Back up important data stored on your hard disk.
Travel,notebook
Notebook

► Switch off the wireless component for data security reasons. With data traffic via a wireless
connection, it is also possible for unauthorised third parties to receive data.

Information on activating data encryption is provided in the documentation

for your wireless component.

► If you wish to use your notebook during a flight, first check with the flight
attendants if it is OK to do so.

When travelling in other countries

► If you are travelling abroad, check that the mains adapter can be operated with the
local mains voltage. If this is not the case, obtain the appropriate mains adapter for
your notebook. Do not use any other voltage converter!
► Check whether the local mains voltage and the power cable are compatible. If this is
not the case, buy a power cable that matches the local conditions.
► Contact the relevant authorities of the country you will be travelling in as to
whether you may operate the radio component integrated into your notebook
computer. Please observe the additional safety instructions for devices with radio
components, found in the handbook “Safety/formalities”.

Notebook: transporting
Protect the notebook from severe shocks and extreme temperatures
(e.g. direct sunlight in a car).

► If your device has an optical drive, remove all data media (e.g. CD, DVD) from the drives.
Notebook
Transportation

► Switch the notebook off.

► Unplug the mains adapter and all external devices from the power socket.
► Disconnect the mains adapter cable and the data cables for all external devices.
► Close the LCD screen.
► To protect against damaging jolts and bumps, use a notebook carrying
case to transport your notebook.

Fujitsu 15
Important notes

Cleaning the notebook

Do not clean any interior parts yourself; leave this job to a service technician.
Only use cleaning products designed for computers. Normal household
cleaners and polishes can damage the markings on the keyboard and the
device, the paintwork or the notebook itself.
Ensure that no liquid enters the notebook.
The LCD screen very sensitive to scratches. Only clean the display
surface with a very soft, slightly damp cloth.

► Switch the notebook off.

LCDscreen
Touchpad
Keyboard
Notebook
Notes
Cleaning

 The surface can be cleaned with a dry cloth. If particularly dirty, use a damp cloth that has been
dipped in water mixed with mild domestic detergent and then carefully wrung out.
You can use disinfectant wipes to clean the keyboard and the touchpad.
Ensure that no liquid enters the device.

16 Fujitsu
 First-time setup of your device

First-time setup of your device

Gettingstarted
First-timesetup

Please read the chapter "Important notes", Page 13.

If your device is equipped with a Windows operating system, the necessary
hardware drivers and supplied software are already pre-installed.
Before you switch on the device for the first time, connect it to the mains voltage
using the mains adapter, see "Mains adapter connecting", Page 18. The mains
adapter must be connected during the entire installation process.
A system test is performed when your device is first switched on. Various messages
can appear. The display may remain dark for a short time or may flicker.
Please follow the instructions on the screen.
NEVER switch off your device during the first-time setup process.

The battery must be charged if you want to operate your device using the battery.
When used on the move, the built-in battery provides the device with the necessary power. You
can increase the operating time by using the available energy-saving functions.
For instructions on how to connect external devices (e.g. mouse, printer) to your
device, please refer to the operating manual for your device.

Unpacking and checking the device

Should you discover any damage that occurred during transportation,
notify your local sales outlet immediately!

► Unpack all the individual parts.

Transport
Packaging

► Check your device for any visible damage which may have occurred during transportation.

You may need the packaging in the future, if you need to transport your device.

Fujitsu 17
First-time setup of your device

Selecting a location
Selectinga location
Mainsadapter
Device

Select a suitable location for the device before setting it up. Follow
the instructions below when doing so:
• Never place the device or the mains adapter on a heat-sensitive surface.
The surface could be damaged as a result.
• Never place the device on a soft surface (e.g. carpeting, upholstered furniture,
bed). This can block the air vents and cause overheating and damage.
• The underside of the device heats up during normal operation. Prolonged contact
with the skin may become unpleasant or even result in burns.
• Place the device on a stable, flat, non-slippery surface. Please note that the
rubber feet of the device may mark certain types of delicate surfaces.
• Keep other objects at least 100 mm / 3.94 inches away from the device
and its mains adapter to ensure adequate ventilation.
• Never cover the ventilation slots of the device.
• Do not expose the device to extreme environmental conditions. Protect
the device from dust, humidity, and heat.

Mains adapter connecting

Mainsadapter
Preparingforoperation

Observe the safety notes in the enclosed "Safety/Regulations" manual.

The supplied power cable conforms to the requirements of the country in
which you purchased your device. Make sure that the power cable is approved
for use in the country in which you intend to use it.

► Connect the power cable (1) to the power

adapter provided for the device, see
chapter "Technical data", Page 89.
► Plug the mains cable (2) into a mains outlet.
► Connect the mains adapter cable (3) to
3
the DC jack (DC IN) of the device.

18 Fujitsu
 First-time setup of your device

Switching on the device for the first time

Switchingon for thefirsttime

When you switch on the device for the first time, the supplied software is
installed and configured. Because this procedure must not be interrupted,
you should set aside enough time for it to be fully completed and connect
the device to the mains using the mains adapter.
During the installation process, DO NOT restart the device unless
you are requested to do so!

To make it easier to use your device for the first time, the operating system
is pre-installed on the hard disk.

2
1

► Press the ON/OFF button (1) for about one second to switch the device on.
 The power-on indicator (2) lights up whenever the system is switched on.
► During installation, follow the instructions on screen.

If a Windows operating system is installed on your device, you will find more
information on the system and drivers, help programmes, updates, manuals etc. on
the device or on the Internet under "http://www.fujitsu.com/fts/support/".
You can find information and help on the Windows operating system functions
on the Internet at "http://windows.microsoft.com".

Fujitsu 19
Working with the notebook

Working with the notebook

Notebook
Notebook,operation

This chapter describes the basics for operating your notebook. Please read the chapter
entitled "Connecting external devices", Page 69 for instructions on how to connect
devices such as a mouse and a printer to the notebook.

Please refer to the notes in "Important notes", Page 13.

Status indicators
Statusindicators

The status indicators provide information about the status of the power supply,
the hard disk and the keyboard functions.

20 Fujitsu
 Working with the notebook

Indicator Description
Power-on indicator/Standby
Power-onindicator
Standbyindicator

• Indicator is illuminated: The notebook is switched on.

• The indicator flashes: The notebook is in sleep mode (Save-to-RAM).
• The indicator is not lit: The notebook is switched off or the notebook is in
Save-to-Disk mode.
Battery charging indicator/power connector
The state of charge of the battery is shown by the battery indicator.
With mains adapter connected:
• The indicator lights up in white: The battery is charged.
• The indicator lights up orange: the mains adapter is connected and the battery
is being charged.
• Indicator flashes orange: the mains adapter is connected but the battery cannot
be charged as the battery is too hot or cold for charging. The charging process
is continued as soon as the battery reaches a permissible temperature again.
• Indicator flashes red: An error has occured.
• The indicator is not lit: The battery is not being charged (the battery is already
Batteryindicator
Batterysymbol
Batterystatusindicator
more than 90% charged or the mains adapter is not connected).
Battery indicator
• The indicator lights up white: The battery charge is between 51% and 100 %
of its maximum.
• The indicator lights up orange: The battery charge is between 13 % and 50 %
of its maximum.
• The indicator lights up red: The battery charge is between 0 % and 12 %
of its maximum.
• The indicator flashes orange: The battery charge level is checked.
• Indicator flashes red: An error has occured.
Drive indicator
Indicator
Drive

The indicator is illuminated: The hard disk drive is being accessed.

Radio components indicator

• Indicator is illuminated: The wireless components are switched on.
• Indicator is off: The wireless components are switched off.
F Lock indicator
F
FLock
Indicator

The indicator lights up: The key combination Fn + has been pressed.
F
The special functions of the Fn (function) keys (see section "Key combinations",
Page 41) can be executed by pressing the keys directly, without having to press
the Fn key.
Num Lock indicator
Num Lock
Indicator

Indicator is illuminated: The Num key has been pressed. The virtual numerical
keypad is activated. You can output the characters indicated on the upper right of
the keys.

Fujitsu 21
Working with the notebook

Indicator Description
Caps Lock indicator
CapsLock
Indicator

Indicator is illuminated: The Caps Lock key has been pressed. All the characters
you type will appear in upper case. In the case of overlay keys, the character
printed on the upper left of the key will appear when that key is pressed.
Scroll Lock indicator
ScrollLock
Indicator

Indicator is illuminated: the key combination Fn + Scr has been pressed. The
effect that this key has varies between applications.

22 Fujitsu
 Working with the notebook

Opening the notebook

► Open the LCD screen.

Fujitsu 23
Working with the notebook

Switching on the notebook

Notebook:switching on
Power-onindicator

2
1

► Press the ON/OFF button (1) for about one second to switch the device on.
 The power-on indicator (2) lights up whenever the system is switched on.

Programming the ON/OFF button

You can program the ON/OFF button:
Operating system Menu
Windows 10 Control Panel - Hardware and Sound - Power
Options

If you have assigned a password, you must enter this when requested to
do so, in order to start the operating system. Detailed information can be
found in the chapter "Security functions", Page 59.

24 Fujitsu
 Working with the notebook

Different ways to use your notebook

During your daily work, you can use your notebook as a Tablet PC or as a notebook, just as you wish.

From notebook to Tablet PC

► Raise the LCD display into a vertical position.

You can fold the LCD screen down infinitely variably in an angle
between 0 and 360 degrees.

► Fold the monitor down completely until the rear side of the monitor is
resting on the bottom of the device.

Fujitsu 25
Working with the notebook

The monitor is now secured in the tablet position. The keyboard, touchpad and
touchpad buttons are switched off in this position.

Select display orientation (portrait or landscape orientation)

Displayorientation
Portraitorientation
Landscapeorientation

You can choose to use either portrait or landscape orientation for the display, or whether the
display orientation should automatically adapt to the orientation of the Tablet PC.

You can change these settings under Control Panel - Hardware and Sound
- Windows Mobility Center / Rotate screen.

In Settings there are profiles saved for operation with different screen orientations.
These profiles have preset standard configurations that can be modified as desired.
These settings do not just affect the screen settings on the Tablet PC, but
also those on externally connected monitors.

26 Fujitsu
 Working with the notebook

From Tablet PC to notebook

► Raise the LCD screen into a vertical position.

► Fold down the monitor until you reach the desired position.

Fujitsu 27
Working with the notebook

Switching off the notebook

Notebook

► Close all applications and then shut down the operating system (please
see the "Operating System Manual").

28 Fujitsu
 Working with the notebook

Closing the notebook

► Fold the LCD screen onto the lower section of the notebook.

Handwriting recognition
For detailed information on handwriting recognition, see the documentation on your operating system.
At present, handwriting recognition under Windows supports the following languages:
English, German, French, Italian, Japanese, Korean, Chinese (traditional and simplified), Dutch,
Portuguese, Spanish, Brazilian, Norwegian (Bokmål and Nynorsk), Swedish, Finnish, Danish,
Polish, Rumanian, Serbian (Cyrillic and Latin script), Catalan, Russian, Czech and Croatian.
Under Windows you can set the required language under Control Panel –
Time, Language and Region – Language.

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Working with the notebook

Touchscreen
Notes
LCDscreen

Information on screen resolution can be found in the section "Screen resolutions

for integrated screen and external screens", Page 91.

High-quality LCD screens (TFT) are installed in Fujitsu notebooks. For technical reasons,
these screens are manufactured for a particular resolution. An optimum and sharp image can
only be ensured with the resolution intended for the particular screen. A screen resolution
which differs from the specification can result in an unclear image.
The resolution of your notebook’s screen is set to the optimum at the factory.
With the present standards of production technology, absolutely flawless screen images
cannot be guaranteed. There may be a few constantly light or dark pixels (picture
elements) on the screen. The maximum permitted number of such faulty pixels is
specified in the international standard ISO 9241-307 (Class II).
Example:
A monitor with HD resolution 1366 x 768 has 1366 x 768 = 1049088 pixels. Each pixel consists of
three subpixels (red, green and blue), making a total of about 3 million subpixels. According to ISO
9241-307 (class II), a maximum of 2 light and 2 dark pixels and in addition 5 light or 10 dark subpixels
or an equivalent mix (1 light subpixel counts as 2 dark subpixels) are allowed to be defective.
Pixel A pixel consists of 3 subpixels, normally red, green and
blue. A pixel is the smallest element that can be generated
by complete functionality of the display.
Subpixel A subpixel is a separately addressable internal structure
within a pixel that enhances the pixel function.
Cluster A cluster contains two or more defective pixels or
subpixels in a 5 x 5 pixel block.

Background lighting
LCD screens are operated with background lighting. The luminosity of the background
lighting can decrease during the period of use of the notebook. However, you
can set the brightness of your screen individually.

Synchronising the display on the LCD screen and an external monitor

For more information, please refer to the chapter "Key combinations", Page 41
under "Display output, switch between".

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Use the touch screen

You can execute commands as follows:
• using the stylus pen (supplied with your device).
• using your fingers

Using fingers
You can execute certain commands by using your finger tip on the touchscreen of your device.

Everything which you can select or activate using your finger tip can
also be selected or activated using the pen.

Calibrate screen for touch

For information on how to calibrate your device to use the touch screen,
refer to the chapter "Calibrating the pen", Page 34.
Please note: There are separate calibration programs available for calibrating the
stylus pen and for calibrating finger-based operation. Do not use the calibration
tool for the stylus pen to calibrate finger-based operation.

Using the stylus pen

Pen

1 = pen tip
5 2 = pen button (= delete function)
4
3 = pen button (= right mouse button)
4 = charging contacts
5 = eyelet for optional pen strap

3
2

You can use the pen on your Tablet PC as an electronic writing implement to select items, and to
navigate through programs on it. Programs that support handwriting recognition also allow you to
write characters directly on the screen with the pen. You can also use the pen as a drawing tool.
A pen tether is available as an optional extra and you can use this to tie the
eyelet on the pen to the eyelet on the Tablet PC.

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Working with the notebook

Use only the pen provided with your Tablet PC. Do not use substitutes that
were not designed for your Tablet PC. Replace the stylus tip if it is worn.
The warranty does not cover a scratched screen.
While writing, you should take care not to scratch the surface of the
display (e.g. with a wristwatch or bracelet).

The Tablet PC’s pen is an electronic instrument that can be damaged if

used improperly. Handle the pen with care.
The following list contains guidelines for proper pen handling:
• Do not gesture with the pen.
• Do not use the pen as a pointer.
• Do not use the pen on surfaces other than the screen of the Tablet PC.
• Do not try to turn the thumb grip on the pen. The grip is used to place
the pen in its slot or to remove it from the slot.
• Never store the pen with the tip bearing the weight of the pen (e.g. with the tip
down in a pen holder). If the pen is stored with the tip pointing down, this may
have an adverse effect on the pen mechanism (particularly at high temperatures).
In this case the pen tip may react as though it is constantly being pressed down.
To avoid damage, the pen should be stored in the slot when not in use.
The pen can be influenced by electromagnetic fields (cursor quivers or
jumps). There may be a few areas on the screen where the cursor quivers
slightly in spite of pressing the pen down firmly.

The screen responds to entries made with the tip of the finger or the pen when the tip
of the finger or the pen is in direct contact with the screen.
You can use the pen to run all functions for which you would otherwise use a mouse.
Handling Mouse Pen
Selecting menu Click with the left-hand mouse button. Touch the menu entry with the pen tip.
items
Starting programs Double click with the left-hand mouse Briefly touch the program icon twice
button. with the pen tip.
Moving an Drag with the left-hand mouse button Place the pen tip directly on the
object/window held pressed. object/window. Hold the pen tip
pressed against the screen. Move the
desired object/window.
Opening a context Click with the right-hand mouse Place the pen directly on the required
menu button. element and hold the pen pressed
against the screen.
Moving the cursor - Place the pen tip directly on the
screen.

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Pen position
To prevent the pen from becoming jammed in its slot (1), always make sure that
you insert the pen the right way round into its slot on the right side of the device
(the charging contacts on the pen point left from the view below).

Energy saving functions of the pen

To save energy, the pen automatically switches off after 10 minutes of inactivity
and is then in power saving mode.
The pen automatically returns to normal operating mode after the next contact with the pen tip.

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Working with the notebook

Charging the pen battery

The pen contains an integrated battery, which is automatically charged when the
pen is fully inserted into its slot. The pen is also charged when the notebook is in
power saving mode or is switched off. A charging time of approximately 15 seconds
is sufficient to enable to pen to be used for 90 minutes again.
► Insert the pen fully in the slot.
 After a charging period of approximately 5
minutes, the pen battery is fully charged.

Setting the pen

Operating system Menu
Windows 10 You can make various settings for the pen under System Control -
Hardware and Sound - Pen and Touch.

Calibrating the pen

Via the operating system, you must calibrate your tablet PC before first use with the
pen, so that it recognises the pen as accurately as possible.
You should also always repeat the calibration if the co-ordination between the
pen and cursor movement deteriorates.
Operating system Menu
Windows 10 To calibrate, call up the Hardware and Sound / Tablet PC Settings function
in the Control Panel. You need to calibrate both portrait and landscape
formats.

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Attach the pen tether (optional)

You can attach the pen with a pen tether (available as an option) to prevent
it being dropped or becoming lost.

► Secure one end of the pen tether to the pen and the other end of the pen tether to the notebook.

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Using the device as a notebook

Touchpad and touchpad buttons
Keep the touchpad clean. Protect it from dirt, liquids and grease.
Touchpad

Never use the touchpad if your fingers are dirty.

Do not rest heavy objects (e.g. books) on the touchpad or the touchpad buttons.

1 = Touchpad
1
2 = Touchpad buttons

You can move the cursor using the touchpad.

The touchpad buttons allow you to select and execute commands. They correspond
to the buttons on a conventional mouse.

You can also deactivate the touchpad via the keyboard, so that you cannot move
the cursor unintentionally (see chapter "Key combinations", Page 41).

Moving the pointer

► Move your finger on the touchpad.
Touchpad

 The pointer will move.

Selecting an item
► Move the pointer to the item you wish to select.
Touchpad

► Tap the touchpad once or press the left button once.

 The item is selected.

Executing commands
► Move the pointer to the field you wish to select.
Touchpad

► Tap the touchpad twice or press the left button twice.

 The command is executed.

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 Working with the notebook

Dragging items
► Select the desired item.
Touchpad

► Press and hold the left button and, with your finger on the touchpad, drag
the item to the desired position.
 The item will be moved.

Switching the Touchpad on and off

You can switch the touchpad on and off using the keyboard, see
"Key combinations", Page 41.

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Working with the notebook

Keyboard
Keyboardkeypad
Numeric
Buttons

The keyboard of your notebook is subject to continuous wear through normal

use. The key markings are especially prone to wear. The key markings are
liable to wear away over the life of the notebook.

The keyboard has been designed to provide all the functions of an enhanced keyboard.
Some enhanced keyboard functions are mapped with key combinations.
The following description of keys refers to Windows. Additional functions supported by the keys
are described in the relevant manuals supplied with your application programs.
The figure below shows how to access the different characters on keys with overlaid functions.
The example applies when the Caps Lock key has not been activated.

The illustrations shown below may differ from your actual device.

Num =
0 }

+
=
0 }
=

0
= =
0 } } Alt Gr + 0 }

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 Working with the notebook

Key Description
Backspace key
The Backspace key deletes the character to the left of the cursor.
Backspace

Tab key
The Tab key moves the cursor to the next tab stop.
Tabkey

Enter key (return)

The Enter key terminates a command line. The command you have entered
is executed when you press this key.
Linefeed
Enter
Return
Enterkey

Caps Lock key

The Caps Lock key activates uppercase mode. In Caps Lock mode, all of
the characters you type appear in upper case. In the case of overlay keys,
the character printed on the upper left of the key will appear when that
key is pressed. To cancel the Caps Lock function, simply press the Caps
Lock key again.
CapsLock
Shiftkey

Shift key
The Shift key causes uppercase characters to appear. In the case of overlay
keys, the character printed on the upper left of the key appears when that
key is pressed.
Shift
Shiftkey

Fn key
The Fn key enables the special functions indicated on overlay keys (see
"Key combinations", Page 41).
Fnkey

Cursor keys
The cursor keys move the cursor in the direction of the arrow, i.e. up, down,
left, or right.
Cursor control
keys

Windows key
The Windows key switches between the start screen and the last used
application.
Windowskey

Menu key
The Menu key opens the menu for the active application.

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Working with the notebook

Virtual numeric keypad

Numeric
Num
Virtualnumerickeypad
Lockkeypad

To provide the convenience of a numeric keypad, your keyboard is equipped with a virtual
numeric keypad. The special keys of the virtual numeric keypad are recognisable by the numbers
and symbols printed in the upper right corner of each key. If you have switched on the virtual
numeric keypad, you can output the characters shown on the upper right of the keys.

The keyboard layout shown below may differ from your actual device.

1 = Valid characters when the Num 2 = Valid characters when the Num
key is not activated key is activated
Further information about the status indicators can be found in chapter "Status indicators", Page 20.

Country and keyboard settings

► Change the country and keyboard settings as described in the documentation for your operating
system.

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 Working with the notebook

Key combinations
Keycombinations

The following description of key combinations applies to Windows operating systems. Some of the
following key combinations may not function in other operating systems or with certain device drivers.
Other key combinations are described in the relevant manuals supplied
with your application programs.
Key combinations are entered as follows:
► Press the first key in the combination and keep it pressed.
► While holding the first key down, press the other key or keys in the combination.

If the key combination Fn +

F
is pressed: The special functions of the Fn keys can
be executed by pressing the keys directly without also having to press the Fn key.

Combination Description
Switching the microphone on/off
This key combination enables and disables the microphone.
Microphone
Fn+F1

Switching the loudspeakers on and off

This key combination switches your notebook’s loudspeakers off
and on.
Loudspeakers
Fn+F2

Decrease volume
This key combination reduces the volume of the internal
loudspeakers.
Volume
Fn+F3

Increase volume
This key combination increases the volume of the internal
loudspeakers.
Volume
Fn+F4

Switching the wireless components on / off

This key combination switches the wireless components off or on.
Wirelesscomponents
Fn+F5

Switching the touchpad and touchpad buttons on/off

This key combination switches the touchpad and the touchpad
buttons on or off.
Touchpadbuttons
Touchpad
Fn+F6

Decrease screen brightness

This key combination decreases the brightness of the screen.
Screenbrightness
LCDscreen
Fn+F7

Increase screen brightness

This key combination increases the brightness of the screen.
Screenbrightness
Fn+F8

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Working with the notebook

Combination Description
Energy saving functions
Use this key combination to activate the power management
functions (see chapter "Using the power-management features",
Page 46).
Energysavingfunctions
Fn+F9

Toggle output screen

Use this key combination to select which screen(s) is/are used for
display if an external monitor is connected.
Screen output is possible:
• only on the notebook’s LCD screen
• on the LCD screen of the notebook and the external monitor
at the same time
• only on the external monitor
This setting is useful if you would like a high resolution and a
Toggleoutputscreen
Fn+F10
high refresh rate on an external monitor.
Activate/deactivate keyboard backlight
On backlit keyboards, this key combination activates or deactivates
the backlight.
Activate/deactivatekeyboardbacklight
Fn+spacekey

Switch between open applications

Use this key combination to switch between several open
applications.
Alt+Tab

Windows security/Task-Manager
Ctrl + Alt + Del This key combination opens the Windows security/Task-Manager
window.
Ctrl+Alt+Del

Back tab
This key combination moves the cursor back to the previous tab
stop.
Backtab
Shift+Tab

Key combinations using the Windows keys are detailed in the manual
for your operating system.
In addition, the following non-labelled key combinations are supported:
• Fn + S = Pause
• Fn + B = Break
• Fn + R = SysRq

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 Working with the notebook

Shortcut Button for Microsoft Windows Ink

Background lighting
Keyboard

Your device has a shortcut button (1) for calling the Microsoft
Windwos Ink application directly.
You can activate or deactivate the shortcut button with the Fujitsu Utility Function Manager.

Keyboard with backlight

Background lighting
Keyboard

On this version of the keyboard, repeated pressing of the key combination Fn +

space bar allows the background lighting to be switched on and off and also
a choice to be made between two levels of brightness.
In battery mode, it is recommended to turn on the backlight only when needed
and to use the lower brightness level to maximize battery life.

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Working with the notebook

Camera
Camera

Your device has an infrared camera (1) and a tablet mode camera (2). The infrared
camera enables authentication with Microsoft Windows Hello. The Tablet mode camera
allows camera shooting with the screen folded down when the device is in Tablet mode.

Depending on the software used, you can use the cameras to take pictures,
record video clips or take part in web chats.
Each camera has its own status indicator. The respective status indicator
lights up when the camera is active.
• The picture quality depends on the lighting conditions and the software being used.
• You can only use the camera with a particular application (e.g. an Internet telephony
program or a video conferencing program which supports a camera).
• When using the camera, the notebook support must not shake.
• The camera automatically adjusts itself to the current light level. For this reason the
LCD display may flicker while the light level is adjusted.

Further information on use of the camera and additional settings can be found
in the Help function of the program which uses the camera.

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Rechargeable battery
Life,battery
Battery
Rechargeablebattery

During mobile use, the notebook runs on its built-in battery. You can increase the life of the battery
by caring for the battery properly. The average battery life is around 800 charge/discharge cycles.
You can extend the battery life by taking advantage of the available energy saving functions.

Charging, caring for and maintaining the battery

Battery

The notebook’s rechargeable battery can only be charged when the ambient temperature
is between 5 °C / 41 °F and max. 35 °C / 95 °F.
You can charge the battery by connecting the notebook to the mains adapter
(see "Mains adapter connecting", Page 18).
Please note that the rechargeable battery will not be charged if its state of charge is between
90 % and 100 %. If the state of charge of the rechargeable battery is less than 90 % and
the mains adapter is connected, the battery will be charged to 100 %.
If the battery is running low you will hear a warning alarm. If you do not connect the mains adapter
within five minutes of the warning alarm described above, your notebook will automatically switch off.

Monitoring the battery charging level

Batterystatusmeter
Battery

Windows also has a "Battery status meter" in the taskbar for monitoring the battery capacity. When
you place the mouse pointer on the battery symbol, the system displays the battery status.

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Using the power-management features

Battery
Power

The notebook uses less power when the available power-management features are used. You
will then be able to work longer when using the battery before having to recharge it.

Power efficiency is increased and environmental pollution reduced. By

choosing the best power options, you can make significant savings and
at the same time help protect the environment.

When you close the LCD screen, depending on the setting in Windows, the
notebook automatically enters a power saving mode.
► Select the power management functions in your Control Panel.

If you need further information about an option, you can get help about most settings
by pressing the key combination Fn + F1 to show the Microsoft help.

When the notebook is in power-saving mode, the following must be remembered:

During power saving mode, open files are held in the main memory
or in a swap file on the hard disk.
Never turn off your notebook while it is in a power saving mode. If the built-in battery is
nearly empty, close the open files and do not go into power saving mode.

If you do not intend to use your notebook for a long period of time:
► Exit power saving mode if necessary via the mouse or keyboard or by switching on the
notebook.
► Close all opened programs and completely shut down the notebook.

If you operate the notebook in battery mode:

When the system is running in battery mode, the power consumption can be adjusted.
► Click on the battery symbol in the task bar.
► Choose between optimum performance and optimum battery consumption.

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Adjusting fan control

You can adjust the fan control in the BIOS Setup Utility. The following settings are available:
• Normal: The system is cooled to ensure that the maximum system
performance is always available.
• Silent: The fan rotation speed, and therefore the noise created by the fan, is reduced.
► Call up the BIOS Setup Utility.
► In the menu Advanced - Miscellaneous Configurations select the Fan Control function.
► Choose the setting Normal or Silent.

Instructions for how to call up and operate the BIOS-Setup-Utility can be found
in chapter "Settings in BIOS Setup Utility", Page 77.

With the Fujitsu Utility Function Manager you can also switch between these two
settings with Windows. In the Function Manager, select the Fan menu item with
the options Quiet Mode (corresponds to Silent) and Normal Mode.

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Memory cards
Slot

Your notebook is equipped with an integrated memory card reader.

Observe the manufacturer’s instructions when handling the memory cards.

Memory card

Supported formats
Your notebook supports the following formats:
• Secure Digital (SDTM card)
• SDHC
• SDXC

Inserting the memory card

► Carefully push the memory card into the
slot until you feel it click into place. The
label area must be facing upward. Do not
apply any force, otherwise the delicate
contact surfaces could be damaged.
Memory card

 Depending on the particular type

used, the memory card may protrude
slightly from the slot.

Removing the memory card

Memorycard

In order to protect your data, always follow the correct procedure for removing
the card (see the documentation for your operating system).

► Press on the memory card (1).

Memory card

 The memory card is released and

can now be removed.
► Pull the memory card out of the slot (2).

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Loudspeakers and microphones

Volumecontrol
Loudspeakers
Microphone

You will find information about the exact position of speakers and microphones
in chapter "Ports and controls", Page 9.
Please refer to chapter "Key combinations", Page 41 for information on setting the volume
and also enabling/disabling the loudspeakers via the keyboard.

If you attach an external microphone, the built-in microphone is disabled.

When you connect headphones or external speakers, the built-in speakers are disabled.
Information on connecting headphones and a microphone can be found
in "Connecting external devices", Page 69.

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SIM card (configuration dependent)

A SIM card (Subscriber Identity Module) is a chip card which is inserted in a mobile phone or
notebook and, together with an integrated UMTS/LTE module, enables access to a mobile network.

When handling SIM cards, follow the instructions supplied by the provider.

Inserting the SIM card

► Switch the device off ("Switching off the notebook", Page 28).

2 3
4
1

► Open the slot cover (1).

► Pull the SIM card holder out of the slot (2).
► Insert the SIM card (3) in the SIM card holder as shown.
► Push the SIM card holder back into the slot (4).
► Close the slot cover (5).
► Switch the device on again ("Switching on the notebook", Page 24).

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Removing a SIM card

► Switch the device off ("Switching off the notebook", Page 28).

2 3
4
1

► Open the slot cover (1).

► Pull the SIM card holder out of the slot (2).
► Remove the SIM card from the SIM card holder (3).
► Push the SIM card holder back into the slot (4).
► Close the slot cover (5).
► Switch the device on again ("Switching on the notebook", Page 24).

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Wireless LAN / Bluetooth / LTE radio components

(configuration dependent)
The installation of radio components not approved by Fujitsu will invalidate
the certifications issued for this device.

Depending on the device configuration you ordered, your device will be

equipped with Wireless LAN, Bluetooth or LTE.

Switching the wireless components on and off

► To switch the radio components on or off, press the key combination Fn + F5 .
Bluetooth
WirelessLAN

 The wireless component indicator will illuminate when one or more wireless
components are switched on.

If you switch off the radio components, the Bluetooth and LTE modules and the
wireless LAN transmission unit (antenna) are also switched off.
Pay attention to the additional safety notes for devices with radio components
provided in the "Safety/Regulations" manual.
Details on using a Wireless LAN can be found in the online help system
included in the Wireless LAN software.
For further information about LTE, please contact your service provider.

Setting up WLAN access

• Requirement: A WLAN must be available and you must have the
corresponding access information.

Information on configuring the WLAN access can be found in the

documentation for your operating system.

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Access via LTE (configuration dependent)

If you ordered an integrated LTE module with your system, you can enjoy optimum
reception and maximum energy efficiency without awkward cables or antennas. An
installed LTE module is ready for immediate use.
If you did not order an LTE module, you can purchase the accessories for LTE reception
from your retailer or your Fujitsu Technology Solutions dealer.
For information about connecting with the LTE network, please see the documentation
for the hardware that you will be using.
You can connect your device to the internet via LTE. To do this, use one
of the following connection types:
• Integrated LTE module (the type depends on your model variant)
• a USB dongle (a USB stick with your mobile phone provider’s SIM card)
• a mobile end-device (e.g. mobile phone with Bluetooth or cable connection)

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Ethernet and LAN

EthernetLAN

The internal network module of your notebook supports Ethernet LAN. You can use it to
establish a connection to a local network (LAN = Local Area Network).
► Pull the LAN adapter out of the LAN port on
the notebook in the direction of the arrow.

► Push the LAN adapter upwards in the

1 direction of the arrow (1).
► Connect the network cable to the
LAN adapter (2).
► Connect the network cable to your
2 network port.

Your network administrator can help you to configure and use the LAN connections.
The network cable is not included in the delivery scope. This type of
cable can be obtained from a specialist dealer.
Use a shielded network cable (CAT 5e).

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Your USB Type-C Port Replicator (optional)

Your Port Replicator is a device that helps you to quickly connect your notebook to
your peripheral devices, such as a monitor, printer, etc.
The features offered by the Port Replicator include standard ports for monitor, audio
and other USB devices, such as mouse and keyboard.
You need only connect the notebook to the Port Replicator in order to
work with your peripheral devices.

Ports on the Port Replicator

Ports
PortReplicator

8
7
2
6
5
4
1
2 3
8

9
10

1 = Combined headphones/microphone port 8 = ON/OFF switch with power-on indicator

2 = USB 3.1 Gen1 port (USB Type-A) 9 = DC input connector (DC IN)
3 = VGA monitor port 10 = USB 3.1 Gen1 port for data connection
4 = HDMI port and power supply for the notebook
(USB Type-C)
5 = DisplayPort
6 = LAN port
7 = USB 3.1 Gen1 port only for data
connection (USB Type-C)

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Setting up the port replicator

Select a suitable location for the Port Replicator before setting it up.
Follow the instructions below when doing so:

• Never place the port replicator on a soft surface (e.g. carpeting, upholstered furniture, bed).
This can block the air vents of the notebook and cause overheating and damage.
• Place the port replicator on a stable, flat and non-slip surface. Please note that the
port replicator’s rubber feet may mark certain types of surface.
• Never place the port replicator and the mains adapter on a heat-sensitive surface.
• Do not expose the port replicator to extreme environmental conditions.
Protect the port replicator from dust, humidity and heat.

Connecting the mains adapter to the Port Replicator

► Connect the power cable (1) to the power
adapter provided for the device, see
chapter "Technical data", Page 89.
► Plug the power cable into the mains
socket (2).
3 ► Connect the mains adapter cable to the DC
2 jack (DC IN) of the Port Replicator (3).

When the notebook is connected to a Port Replicator, the operating system creates
a hardware profile for the "Docked" mode. In this profile, for example, the setting is
saved as to which monitor was last used for output. This profile will be loaded, as
soon as the notebook is connected to a Port Replicator of the same type.

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Connect the notebook to the port replicator

► Disconnect the mains adapter cable from the DC socket (DC IN) of the notebook.

► Connect one end of the USB cable (USB Type-C) to the USB 3.1 Gen1 port with
charging function (USB Type-C) on the notebook (1).
► Connect the other end of the USB cable (USB Type-C) to the USB 3.1 Gen1 port for data
connection and power supply (USB Type-C) on the Port Replicator (2).

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Switching on the notebook via the port replicator

► Press the ON/OFF button on the port replicator to switch the notebook on.

You can configure the function of the ON/OFF switch under Windows (see "Programming
the ON/OFF button", Page 24). The settings apply both to the ON/OFF switch of
the notebook and to the ON/OFF switch of the Port Replicator.

Switching off the notebook via the Port Replicator

► Close all applications and shut down your operating system (please refer
to the manual for the operating system).

If the notebook cannot be shut down properly, press the ON/OFF switch on the notebook
for about four seconds. The notebook will switch itself off. Any data not saved may be lost.

Disconnecting the notebook from the Port Replicator

► Disconnect the supplied USB cable (USB Type-C) from the USB 3.1 Gen
1 port (USB Type-C) of the notebook.

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 Security functions

Security functions
Securityfunctions

Your notebook has several security features that you can use to secure your
system from unauthorised access.
This chapter explains how to use each function, and what the benefits are.

Please remember that in some cases, for example, forgetting your password,
you may be locked out and unable to access your data. Therefore,
please note the following information:
• Make regular backups to external data carriers such as external hard
drives, CDs, DVDs or Blu-ray Discs.
• Some security functions need you to choose passwords. Make a note
of the passwords and keep them in a safe place.
If you forget your passwords you will need to contact the our Service
Desk. Deletion or resetting of passwords is not covered by your warranty
and a charge will be made for assistance.

If you change the Password Severity setting from Strong to Stringent in the Security
BIOS Setup Utility menu, the Fujitsu Service Desk can no longer reset the password.
In this case, the system can remain permanently unusable.
Therefore, Fujitsu recommends to generally set up a supervisor password
with the setting Password Severity = Strong.

Fujitsu 59
Security functions

Brief overview of security functions

Detailed information about the security equipment of your device can be found in
the "Professional Notebook" manual, on the "Drivers & Utilities" CD/DVD or on
the Internet at "http://www.fujitsu.com/fts/support/index.html".

Security functions Type of protection Preparation

Security Lock Mechanical Fit and lock the Kensington
Lock Cable (accessory).
Fingerprint sensor Biometric Install the supplied fingerprint
(configuration dependent) software.
Palm sensor (configuration Biometric Installing the supplied software
dependent)
BIOS password protection Password protection for BIOS Specify at least one supervisor
Setup, operating system and password in the BIOS Setup
hard disk with supervisor and and activate the password
user password. The passwords protection for the operating
consist of a maximum of eight system and hard disk as
alphanumeric characters. desired.
Boot from removable media Prevents unauthorised booting In the BIOS Setup, go to the
of an operating system from Security menu and edit the
external media (e.g. USB stick, option Boot from Removable
USB CD-ROM drive etc.). Media.
Owner Information Overlay service desk or owner In the BIOS Setup, go to the
information during the boot Security menu and edit the
process. option Owner Information.
SmartCard reader PIN and SmartCard protection To use the SmartCard reader
(configuration dependent) for operating system functions, install the supplied
(or other suitable) software.
Trusted Platform Module Identification and authentication Define a supervisor password
of the notebook in the BIOS Setup and enable
the TPM (Security Chip).

60 Fujitsu
 Security functions

Setting up the fingerprint sensor

(configuration dependent)
Fingerprintsensor

The fingerprint sensor can record an image of a fingerprint. With additional fingerprint
software, this image can be processed and used instead of a password.

► You must install the fingerprint software in order to be able to use the fingerprint sensor (1).

The current Workplace Protect software for hand vein and fingerprint
sensor is available on the Internet at:
"http://www.fujitsu.com/fts/solutions/business-technology/security/secure/index.html".

Fujitsu 61
Security functions

Configuring the palm sensor (configuration

dependent)
Palm veinsensor

The palm vein sensor can record the image of the pattern of the veins of the hand. This image
is evaluated by additional software and can be used instead of a password.
► To be able to use the palm vein sensor
(1), you must install the software.

The current Workplace Protect software for palm and fingerprint sensors can be found on
the Internet at
"http://www.fujitsu.com/fts/solutions/business-technology/security/secure/index.html".

Using the Security Lock

Your device comes with a Security Lock device for the Kensington Lock Cable. You can
use the Kensington Lock Cable, a sturdy steel cable, to help protect your notebook from
theft. The Kensington Lock Cable is available as an accessory.

Fujitsu recommends the use of a combination lock.

► Fit the Kensington Lock Cable on the

device on your notebook.
UsingtheKensingtonLock
Security
Anti-theftprotection
Mechanicalbackup
Lock Cable

62 Fujitsu
 Security functions

Configuring password protection in BIOS Setup Utility

Before using the various options for password protection in the BIOS Setup utility
to increase data security, please observe the following:
Make a note of the passwords and keep them in a safe place. If you forget your
supervisor password you will not be able to access your notebook. Deletion of the
password is not covered by your warranty and a charge will be made for assistance.
Password protection

Your password can be up to 32 characters long and can contain

letters, numbers and special characters.
When using special characters, you must remember that these are dependent
on the country variants of the keyboard used.

If you change the Password Severity setting from Strong to Stringent in the Security
BIOS Setup Utility menu, the Fujitsu Service Desk can no longer reset the password.
In this case, the system can remain permanently unusable.
Therefore, Fujitsu recommends to generally set up a supervisor password
with the setting Password Severity = Strong.

Protecting BIOS Setup Utility (supervisor and user password)

If you have opened these operating instructions on the screen, we
recommend that you print them out. You cannot call the instructions onto
the screen while you are setting up the password.

BIOS SetupUtility

The supervisor password and the user password both prevent unauthorised use of the BIOS Setup
Utility. With the aid of the supervisor password you can access all of the functions of the BIOS
Setup Utility, while the user password will only give you access to some of the functions. You
can only set up a user password if a supervisor password has already been assigned.

Please refer to section "Settings in BIOS Setup Utility", Page 77 for a description
of how to call up and operate the BIOS-Setup-Utility.

Fujitsu 63
Security functions

Assigning the supervisor and user passwords

► Start the BIOS Setup Utility and go to the Security menu.
► Select the Set Supervisor Password field and press the Enter key.
 With Enter new Password: you are asked to enter a password.
► Enter the password and press the Enter key.
 Confirm new Password requires you to confirm the password.
► Enter the password again and press the Enter key.
 Changes have been saved is a confirmation that the new password has been saved.
► To set the user password, select Set User Password and proceed exactly as
when configuring the supervisor password.
 If you do not want to change any other settings, you can exit BIOS Setup Utility.
► In the Exit menu, select the option Save Changes & Exit.
► Select Yes and press the Enter key.
Supervisor password
Password
Userpassword

 The notebook is then rebooted and the new password comes into effect. It will now be necessary
to first enter your supervisor or user password in order to open the BIOS Setup Utility. Please
note that the user password only provides access to a few of the BIOS settings.

Changing the supervisor or user password

You can only change the supervisor password when you have logged into the
BIOS Setup Utility with the supervisor password.
User password
Supervisorpassword
Password

► Call the BIOS Setup Utility and go to the Security menu.

► When changing the password, proceed exactly as for password assignment.

Removing passwords
To remove a password (without setting a new password) perform the following steps:
User password
Supervisorpassword
Password

► Start the BIOS Setup Utility and go to the Security menu.

► Highlight the Set Supervisor Password or Set User Password field and press the Enter key.
 You will be requested to enter the current password by the Enter Current Password prompt.
You will be requested to enter a new password by the Enter New Password prompt.
► Press the Enter key twice.
► In the Exit menu, select the option Save Changes & Exit.
► Select Yes and press the Enter key.
 The notebook will now reboot with the password removed.
Removing the supervisor password simultaneously deactivates the user password.

64 Fujitsu
 Security functions

Password protection for booting of the operating system

With the supervisor password you have set in the BIOS Setup Utility (see
section "Assigning the supervisor and user passwords", Page 64), you can
also prevent starting of the operating system.
Operating system

Activating system protection

► Start the BIOS Setup Utility and go to the Security menu.
Operatingsystem

► Select the Password on Boot option and press the Enter key.
► Select the desired option (Disabled, First Boot or Every Boot) and press the Enter key
► Select the Save Changes & Exit option under Exit.
 The notebook reboots. You will be prompted to enter your password (the supervisor password).

Deactivating system protection

► Start the BIOS Setup Utility and go to the Security menu.
Operatingsystem

► Select the Password on Boot option and press the Enter key.
► Select the Disabled option and press the Enter key.
 If you do not want to change any other settings, you can exit BIOS Setup Utility.
► Select the Save Changes & Exit option under Exit.
 The notebook will reboot. The system is no longer password-protected.

Password protection for the hard disk

If a supervisor password has been assigned, a password for the hard disk can
also be set in the Hard Disk Security menu.
The hard disk is protected by this password. Data on this hard disk can only be read
into another system if the correct password has been entered.

Fujitsu 65
Security functions

SmartCard reader (configuration dependent)

Securityfunctions,

SmartCards are not supplied as standard equipment. You can use all SmartCards that comply with
the ISO standard 7816-1, -2 or -3. These SmartCards are available from various manufacturers.
With the appropriate software you can use your SmartCard as an alternative to password protection,
but also as a digital signature, for encrypting your e-mails or for home banking.
We recommend that you always use two SmartCards. Always keep one of the SmartCards
in a safe place if you are carrying the other SmartCard with you.
In order to be able to take advantage of all the security features of your notebook,
you will need a CardOS SmartCard from Fujitsu.

The SmartCard can only be used with a PIN, offering maximum protection even if
you lose the SmartCard. In order to maximise your security, the CardOS SmartCard
is disabled if three incorrect attempts are made to enter the PIN.
When you use the CardOS SmartCard for the first time, you will either need to enter the
preset PIN "12345678" or the PIN given to you by your systems administrator.

Inserting the SmartCard

Do not use force when inserting and removing the SmartCard.
Make sure that foreign objects do not fall into the SmartCard reader.

► Slide the SmartCard into the SmartCard

reader with the chip facing upwards
and to the front.

66 Fujitsu
 Security functions

Trusted Platform Module - TPM

Trusted Platform Module
TPM

To use the TPM, you must activate the TPM in the BIOS Setup before the software
is installed. The condition for this is that you have assigned at least the supervisor
password (see "Security functions", Page 59).

Enabling TPM
• Requirement: You have set a supervisor password, see "Security functions", Page 59.
► Call up the BIOS Setup and select the Security menu.
► Mark the TPM Security Chip Setting field and press the Enter key.
► Select Enabled to activate the TPM.
 Once you have activated the TPM the Clear Security Chip option appears.
Select Clear Security Chip to delete the holder in the TPM. By clicking on Enabled,
all secret keys (e.g. SRK - Storage Root Keys, AIK - Attestation Identity Keys
etc.) generated by applications are deleted.
Please note that you will then no longer be able to access the data you have
encrypted with the keys based on that holder.
► From the Exit menu, choose the option Exit Saving Changes.
► Press the enter key and select Yes.
 The notebook will restart, and TPM will be enabled after the reboot.

Disabling TPM
• Requirement: You have set a supervisor password, see "Security functions", Page 59.
► Call up the BIOS Setup and select the Security menu.
► Mark the TPM Security Chip Setting field and press the Enter key.
► Select Disabled to deactivate the TPM.
► In the Exit menu, choose the option Exit Saving Changes.
► Press the enter key and select Yes.
 Your notebook will now restart and TPM will be disabled.

Fujitsu 67
Security functions

Enable password entry using the on-screen keyboard

(on-screen keyboard for BitLocker password)
If TPM is activated, in the BIOS Setup you can enable an on-screen keyboard
for the internal touch screen.
► Call BIOS Setup and select the Advanced menu.
► Mark Boot Configurations and press the enter key.
► From the UEFI Boot On-Screen Keyboard selection, choose the option Enable or Disable.
► In the Exit menu, choose the option Exit Saving Changes.
► Press the Enter key and select Yes.
 The notebook restarts and the password dialogue is displayed.
Tap on the password field to enable the on-screen keyboard.

68 Fujitsu
 Connecting external devices

Connecting external devices

Always refer to the safety information provided in "Important notes", Page 13 before
connecting or disconnecting any devices to or from your notebook.
Always read the documentation supplied with the device you wish to connect.
Never connect or disconnect cables during a thunderstorm.
Never pull at a cable when disconnecting it. Always grasp the plug.

With some devices such as USB devices, it is not necessary to switch off
the notebook and the device before connecting/disconnecting. For more
information about whether or not devices need to be switched off, please refer
to the documentation supplied with the external device.
Some of the external devices require special drivers (see the operating
system and external device documentation).

Fujitsu 69
Connecting external devices

Connecting an external monitor

An analogue monitor is connected to the analogue VGA monitor port on the optional port replicator,
a digital monitor to the Display Port. The screen output is limited to a maximum of two screens at
the same time (see "Key combinations", Page 41, section "Changing the screen output").
VGAconnection socket
Monitor
Monitorport

Analogue VGA monitor port (on optional port Digital DisplayPort (on optional Port Replicator)
replicator)

► Switch off the notebook and the external monitor.

► Plug the data cable of the external monitor into the desired monitor port.
► First switch on the external monitor and then the notebook.

You can also switch between the external monitor and the LCD monitor of the
notebook, see chapter "Key combinations", Page 41.
You can display the same picture on the external monitor and the
notebook LCD monitor simultaneously.

70 Fujitsu
 Connecting external devices

HDMI port
HDMIport

The HDMI port on your notebook or on the optional Port Replicator can be used to connect
an external amplifier, LCD TV or a plasma TV with an HDMI connection.
► Connect the data cable to the
external device.
► Connect the data cable to the HDMI
port on the notebook or on the
optional Port Replicator.

Fujitsu 71
Connecting external devices

Connecting USB devices

USBports

On the USB ports, you can connect external devices that also have a USB port
(e.g. a DVD drive, a printer, a scanner or a modem).

USB devices are hot-pluggable. This means you can connect and disconnect
devices while your operating system is running.
USB 1.x has a maximum data transfer rate of 12 Mbit/s.
USB 2.0 has a data transfer rate of up to 480 Mbit/s.
USB 3.0 has a data transfer rate of up to 5 Gbit/s.
USB 3.1 (Gen1) has a data transfer rate of up to 5 Gbit/s.
USB 3.1 (Gen2) has a data transfer rate of up to 10 Gbit/s.
Additional information can be found in the documentation for the USB devices.

► Connect the data cable to the

external device.
► Connect the data cable to a USB
port of the notebook.

Device drivers
USB devices will be automatically recognised and installed by your operating system.

72 Fujitsu
 Connecting external devices

USB port Intel® ThunderboltTM 3 with charging function

and display port (USB Type-C)
USB-AnschlussmitAufladefunktion (USBType-C)
IntelThunderbolt

At this USB port, you can charge a connected USB device or operate devices
without additional power supply.
This is also possible with connected notebook computers by going to the BIOS Setup Utility
under the menu Advanced > Miscellaneous Configurations and activating the function USB Type-C
Power Delivery on System-Off. Instructions for how to call up and operate the BIOS Setup
Utility can be found in section "Settings in BIOS Setup Utility", Page 77.
With the USB Type-C Port Replicator available as an accessory, the notebook
can be supplied with power via this USB port.

USB devices are hot-pluggable. This means you can connect and disconnect
the cables of USB devices while the system is running.
Additional information can be found in the documentation for the USB devices.

► Connect the data cable to the

external device.
► Connect the data cable to the USB port
Intel® ThunderboltTM 3 with charging
function and display port (USB Type-C)
of the notebook.

Fujitsu 73
Connecting external devices

USB port with charging function (Anytime USB charge)

You can use this USB port to charge or supply power to a connected USB device (e.g.
to charge a PDA or a mobile phone or to connect a USB lamp).
This is also possible when the Notebook laptop is switched off, if in the BIOS-Setup-Utility
(BIOS: basic input-output system) in the menu Advanced - Miscellaneous Configurations
the function Anytime USB Charge is activated. If the setting AC is selected, the device
will only be charged when the mains adapter is connected.
Please refer to section "Settings in BIOS Setup Utility", Page 77 for a description
of how to call up and operate the BIOS-Setup-Utility.
USBchargingfunction

It is recommended that the notebook be operated with the power supply connected
whenever the USB port with charging function is in use, as this function will drain
the battery more quickly if an external USB device is being charged.
The power supply unit must already be connected when the notebook is
switched off, as otherwise the USB charging function will be disabled and
the connected USB devices will not be charged.

Some USB devices (e.g. mobile telephones) require a driver in order to utilise the
USB charging function. In this case the USB charging function will not work when the
notebook is switched off, as no drivers are active when the notebook is switched off.

► Connect the data cable to the

external device.
► Connect the data cable to a USB port
(Anytime USB charge) of the notebook.

How to remove USB devices correctly

Always correctly remove the device according to the rules described below,
to ensure that none of your data is lost.

► Left click on the icon to safely remove hardware, located in the taskbar.
► Select the device which you want to shut down and remove.
► Press the Enter key.
 Wait for the dialogue box which tells you that it is now safe to remove the device.

74 Fujitsu
 Connecting external devices

Headphones/microphone/Line-In/Line-Out/headset-combi
port
Connectingaudio devices
Connectingheadphones
Audioports

Using the headphones/microphone/Line-In/Line-Out/headset-combi port, you can connect a

headset, headphones, a microphone or external loudspeakers to your notebook.
► Connect the audio cable to the
external device.
► Connect the audio cable to the headphone
port of the notebook.
 The internal loudspeakers are disabled.

If you purchase a cable from a retailer, please note the following information:
The headphones/microphone/Line-In/Line-Out/headset-combi port on
your notebook is a "3.5 mm jack".
If you want to connect headphones or a speaker you will need a "3.5 mm jack plug".

Fujitsu 75
Removing and installing components during servicing

Removing and installing components

during servicing
Only qualified technicians should repair your notebook. Unauthorised
opening or incorrect repair may greatly endanger the user (electric shock,
fire risk) and will invalidate your warranty.
Servicing

Components

76 Fujitsu
 Settings in BIOS Setup Utility

Settings in BIOS Setup Utility

BIOS SetupUtility
System
Setup
Configuration,BIOSSetupUtility
Hardwareconfiguration
settings,BIOSSetupUtility
configuration

The BIOS Setup Utility allows you to set the system functions and the hardware
configuration for the notebook.
When it is delivered, the notebook is set to factory default settings. You can
change these settings in BIOS Setup Utility. Any changes you make take effect as
soon as you save and exit the BIOS Setup Utility.
The BIOS Setup Utility program contains the following menus:
Info Displays information relating to the BIOS, processor and notebook
System Advanced system settings
Advanced Configuration of various hardware components, such as mouse, keyboard,
processor
Security Password settings and security functions
Boot Configuration of the start-up sequence
Exit Exits the BIOS Setup Utility

Starting the BIOS Setup Utility

► Start the device (switch off/on or reboot the Operating System).
BIOSSetupUtility

 Depending on the setting for Fast Boot in the BIOS Setup Utility the following display,
if applicable, appears on the screen on start-up:
<F2> BIOS Setup <F12> Boot Menu
► Press the function key F2 .
► If a password has been assigned, enter the password and press the Enter key.

If you have forgotten the password, contact your system administrator

or contact our customer service centre.

The BIOS Setup Utility starts.

Fujitsu 77
Settings in BIOS Setup Utility

Operating the BIOS Setup Utility

BIOS SetupUtility

Press the F1 key to display help on the operation of the BIOS Setup Utility. The description
of the individual settings is shown in the right-hand window of the BIOS Setup Utility.
With the F9 key you can load the default settings of the BIOS Setup Utility.

► Use the cursor keys ← or → to select the menu in which you would like to configure settings.
 The menu is displayed on the screen.
► Select the option that you want to change with the cursor keys ↑ or ↓ .
► Press the Enter key.
► Press the ESC key to exit the selected menu.
► For future reference, make a note of the changes you have made (e.g. in this manual).

78 Fujitsu
 Settings in BIOS Setup Utility

Exiting BIOS Setup Utility

BIOS SetupUtility

You need to select the desired option in the Exit menu and activate it by pressing the Enter key:

Exit Saving Changes - save changes and exit BIOS Setup Utility
► To save the current menu settings and exit the BIOS Setup Utility, select Exit Saving Changes and Yes.
 The notebook is rebooted and the new settings come into effect.

Exit Discarding Changes – Discard changes and

exit BIOS Setup Utility
► To discard the changes, select Exit Discarding Changes and Yes.
 The settings in place when BIOS Setup Utility was called remain effective. BIOS
Setup Utility is terminated and the notebook is rebooted.

Load Setup Defaults – Copy Standard Entries

► To copy the standard entries for all menus of the BIOS Setup Utility,
choose Load Setup Defaults and Yes.

Discard Changes – Discard changes without exiting

the BIOS Setup Utility
► To discard the changes you have made, select Discard Changes and Yes.
 The settings in place when BIOS Setup Utility was called remain effective.
You can now make additional settings in the BIOS Setup Utility.
► If you want to exitBIOS Setup Utilitywith these settings, select Exit Saving Changes and Yes.

Save Changes - save changes without exiting

the BIOS Setup Utility
► To save the changes, select Save Changes and Yes.
 The changes are saved. You can now make additional settings in the BIOS Setup Utility.
► If you want to exit BIOS Setup Utility with these settings, choose Exit Saving Changes and Yes.

Save Changes and Power Off

► To save the changes and switch off your device, select Save Changes and Power Off and Yes.
 The changes are saved. Your device is shut down.

Fujitsu 79
Troubleshooting and tips

Troubleshooting and tips

Fault
Tips
Troubleshooting

Follow the safety notes in the "Safety/Regulations" manual when

connecting or disconnecting cables.

If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:
► Make a note of the steps and the circumstances that led to the fault. Also
make a note of any error messages displayed.
► Switch the notebook off.
► Please contact the Hotline/Service Desk.

The telephone numbers can be found at: "http://support.ts.fujitsu.com/contact/servicedesk".

Have the following information ready when you call:
• The model name and serial number of the notebook. The serial number is
located on a sticker on the underside of the notebook.
• Notes of any messages that appear on the screen and information on acoustic signals.
• Any changes you have made to the hardware or software since
receiving the notebook.
• Any changes you have made to the BIOS Setup settings since receiving the notebook.
• Your system configuration and all peripheral devices connected to your system.
• Your sales contract.

Our notebooks have been designed primarily with mobile applications in mind. This
means that considerable effort has been made to optimise components and equipment
in terms of weight, space and energy requirements. Depending on the particular
configuration you have purchased, it is possible that functionality may be slightly reduced
compared to a desktop PC if you are running processor-intensive gaming software, e.g.
games with intensive 3D graphics. Updating your hardware with drivers which have not
been approved by Fujitsu Technology Solutions may result in performance losses, data
losses or malfunction of the equipment. A list of approved drivers and current BIOS
versions can be downloaded from: "http://support.ts.fujitsu.com/Download/Index.asp"

80 Fujitsu
 Troubleshooting and tips

Executing a reset
If the device no longer responds to your inputs, select one of the following options:

Forced shut down

► Keep the ON/OFF button pressed for at least 4 seconds.
 The device will shut down. You can then restart it.

Carry out a system or battery reset

The battery reset button ("Ports and controls", Page 9) is located on the underside of the device.

If the device does not respond, you may have to force the shutdown,
as described in the previous section.

► Disconnect the mains adapter from the device.

► Use a small pointed tool with caution to press the battery reset button.
 The device performs a reset, comparable to removing the battery. You can then restart it.

Help if problems occur

Should you encounter a problem with your computer that you cannot resolve yourself:
► Note the ID number of your device. The ID number is found on the type rating
plate on the back or underside of the casing.
► Contact the Service Desk responsible for your country for clarification of the problem:
"http://support.ts.fujitsu.com/contact/servicedesk". When you do this, please have
ready the ID number and serial number of your system.

Fujitsu 81
Troubleshooting and tips

The notebook’s date or time is incorrect

Dateisincorrect
Incorrectdate/time
Timenotcorrect

Cause Troubleshooting
Time and date are incorrect. ► With the BIOS-Setup-Utility, you can set the
date and time in the main menu.
If the time and date are still set incorrectly after ► Please contact your sales outlet or our
switching on the notebook. Hotline/Service Desk.

Battery indicator does not illuminate

Cause Fault elimination
The battery is not being charged. ► Connect the Tablet PC to a mains outlet
using the mains adapter.
Note: The battery will only be charged again
when the battery capacity is less than 90 %.

When certain characters are entered on the

keyboard, only numerals are written
Cause Troubleshooting
The virtual numeric keypad of your device is ► Press the Num key.
activated, see "Virtual numeric keypad", Page 40

The notebook’s LCD screen remains blank

LCDscreenistoodark
LCDscreen

Cause Troubleshooting
Monitor is switched off. ► Press a key or touch the touchpad.
External monitor or television set connected. ► Press the key combination to switch the
screen output, see "Key combinations",
Page 41.

The LCD screen is difficult to read

LCDscreen

Cause Troubleshooting
Reflected glare ► Turn the notebook or alter the tilt of the LCD
screen.
► Increase the brightness of the screen.

82 Fujitsu
 Troubleshooting and tips

The external monitor remains blank

Monitor

Cause Troubleshooting
Monitor is switched off. ► Switch the external monitor on.
Power saving has been activated (monitor is ► Press any key to continue.
blank).
Brightness is set to dark. ► Adjust the brightness of the monitor.
Screen output is set to the notebook’s LCD ► Press the key combination to switch the
screen screen output, see "Key combinations",
Page 41.
The external monitor’s power cable or data ► Switch off the external monitor and the
cable is not connected properly. notebook.
► Check whether the power cable is plugged
properly into the external monitor and into
the power socket.
► Check whether the data cable is properly
connected to the notebook and the external
monitor (if it is plugged in with a connector).
► Switch on the external monitor and the
notebook.

The external monitor is blank or the image is unstable

Monitor
Screen

Cause Troubleshooting
The wrong external monitor has been selected ► Terminate the application program in
or the wrong screen resolution has been set for Windows by pressing Alt + F4 . If the
the application program. fault persists after closing the program, use
the key combination for switching the screen
output (see "Key combinations", Page 41) to
switch over to the notebook’s LCD screen.
Change the following setting:
► Set the screen resolution: Set the screen
resolution as described in the documentation
for your operating system.
► Select monitor: Select monitor 1 or 2 as
described in the documentation for your
operating system.

Fujitsu 83
Troubleshooting and tips

The cursor does not correctly follow the

pen movements
Cause Fault elimination
Pen incorrectly calibrated ► Calibrate the pen as shown under Hardware
and Sound / Tablet PC Settings in the Control
Panel, see "Setting the pen", Page 34 and
"Calibrating the pen", Page 34.

Pen input not working

Cause Troubleshooting
The pen is in power-saving mode. ► Press the pen button gently to wake the pen
from sleep mode.
The pen battery is completely discharged. ► Insert the pen fully into its slot on the
notebook to charge the pen battery.

The notebook cannot be started

Notebook

Cause Troubleshooting
The battery is dead. ► Connect the notebook to the mains voltage
via the mains adapter and charge the
battery.
The power adapter is not connected correctly. ► Check whether the mains adapter is
connected correctly to the notebook.
► Switch the notebook on.

The notebook stops working

Energysaving mode
Notebook

Cause Troubleshooting
Notebook is in energy saving mode. ► Leave energy saving mode.
An application programme has caused the ► Close the application program or restart
malfunction. the notebook (by restarting the operating
system or switching the device off and back
on again).
The battery is dead. ► Connect the notebook to the mains voltage
via the mains adapter and charge the
battery.

84 Fujitsu
 Troubleshooting and tips

The printer does not print

Printer doesnotprint

Cause Troubleshooting
The printer is not switched on. ► Make sure that the printer is switched
on and ready for operation (refer to the
documentation supplied with the printer).
The printer is not connected correctly. ► Check that the data cable connecting
the notebook to the printer is properly
connected.
The printer driver is faulty or not correctly ► Check that the data cable connecting
installed, or it is the wrong printer driver. the notebook to the printer is properly
connected.
► Check whether the correct printer driver is
loaded (refer to the printer documentation).

The wireless connection to a network does not work

Thewireless connectiontoanetwork does notwork

Cause Troubleshooting
The wireless component is disabled. ► Switch the wireless component on (see
"Switching the wireless components on and
off", Page 52).
The wireless component is enabled. Despite ► Check whether the wireless connection is
this, the wireless connection to a network does switched on via the software.
not work. ► Further information on using the wireless
component can be found in the help files.

The battery discharges too quickly

Battery:

Cause Troubleshooting
The battery is either too hot or too cold. In this
► Bring the notebook up/down to a normal
case the battery indicator flashes. temperature again.
► If the operating time of the battery life is
extremely short, the battery is probably too
old. If necessary, have the battery replaced
by an authorised service provider.
You may have an application running that ► Use the mains adapter as frequently as
consumes a great deal of power due to frequent possible.
accessing of the hard disk or optical drive.
The maximum brightness may have been set ► Set the screen slightly darker with the
for the screen. key combination for Decreasing the screen
brightness in order to reduce the amount of
power being drawn.

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Troubleshooting and tips

SmartCard reader is not recognised.

Cause Troubleshooting
Chip card inserted incorrectly. ► Check if you inserted your SmartCard into
the SmartCard reader correctly.
► Check whether the SmartCard you are using
is supported. Your SmartCard must comply
with the ISO standard 7816-1, -2, -3 and -4.

SmartCard PIN forgotten

Cause Troubleshooting
PIN forgotten ► If you are working in a network, contact your
system administrator, who can unlock your
notebook with a Supervisor PIN.

SmartCard lost
Cause Troubleshooting
SmartCard lost ► If you are working in a network, contact your
system administrator, who can boot up your
notebook with a Supervisor SmartCard.

Acoustic warnings
Acoustic error messages
Errors

Cause Troubleshooting
A beep sounds every few seconds. ► Charge the battery.
The battery is almost flat.

86 Fujitsu
 Troubleshooting and tips

Error messages on the screen

Error message:
messages onthescreen

This section describes the error messages generated by the BIOS Setup. Error messages displayed
by the operating system or programmes are described in the relevant documentation.

If the error message appears repeatedly, despite troubleshooting measures, please

contact the place of purchase or our customer service centre.

Error message/cause Resolution

CMOS battery bad ► Contact your sales outlet or our customer
service centre.
If the error message occurs repeatedly, the
buffer battery in the notebook is flat.
System CMOS checksum bad - default configuration ► Switch the notebook off.
used ► Switch the notebook on.
The system configuration information is ► Press the function key F2 to access the
incorrect. BIOS Setup.
► In the BIOS Setup, select the Exit menu.
► Select the entry Load Setup Defaults.
► Select OK and press the Enter key.
Extended memory failed at offset: xxxx Failing Bits: ► Check whether the additional memory
zzzz zzzz module has been inserted correctly.
When testing the extended memory an error has
resulted at the address xxxx.
Failure Fixed Disk n ► Start the BIOS Setup (Primary Master
submenu) and select the correct settings.
The settings of the hard disk drive are incorrect.
Keyboard controller error ► Switch the notebook off using with the
ON/OFF button.
► Wait 3 - 5 seconds and switch on the
notebook again.
Keyboard error If you are using an external keyboard:
► Check the connection and reboot the
notebook.
nn Stuck key ► Make sure that no key is pressed.
Operating system not found ► Check in the BIOS Setup whether your hard
disk has been set correctly.
► Make sure that the operating system is
installed on the corresponding drive.
Press <F1> to resume, <F2> to SETUP ► Press the F1 function key to start the
operating system.
This error message appears if an error occurs
during the self-test before starting the operating ► Press the function key F2 to access the
system. BIOS Setup.

Fujitsu 87
Troubleshooting and tips

Error message/cause Resolution

Previous boot incomplete - Default configuration ► Press the F1 function key when prompted
used Due to an error during the previous system to do so.
boot, default values were used for certain
settings. Check the settings in the BIOS Setup.
Real time clock error ► Contact your sales outlet or our customer
service centre.
nnnnK Shadow RAM failed at offset: xxxx Failing ► Contact your sales outlet or our customer
Bits: zzzz service centre.
System battery is dead - Replace and run SETUP ► Contact your sales outlet or our customer
service centre.
System cache error - Cache disabled ► Contact your sales outlet or our customer
service centre.
System timer error ► Contact your sales outlet or our customer
service centre.

Restoring the contents of the hard disk

under Windows
Restoring the system under Windows 10
If necessary, you can reset your system to the original state of the hard disk.
► Select Settings from the Start menu.
► Select Update & security.
► Select Recovery.
► Select according to your requirements from the options given.

88 Fujitsu
 Technical data

Technical data
Notebook
General
Processor 8. Generation Intel ® Core™ Processor
Main memory 8 GB / 16 GB LPDDR3 onboard
Electrical data
Protection class II
Maximum power consumption (with the 65 W (without Port Replicator) / 90 W (with USB
notebook switched on and the battery charging): Type-C Port Replicator)
Touchscreen
Size 13.3" Full HD Antiglare
Resolution 1920 x 1080 / 16M colours
Pixel class II
Brightness control 11 levels
Camera • Front camera: FHD IR camera with status
display
• Tablet mode camera: 5 Mp, autofocus, with
status indicator
Graphics card
Chip Intel® UHD Graphics 620
Maximum resolution on external display: HDMI: 4096 x 2160 pixels
Dimensions
Width x depth x height from 309 mm x 214.8 mm x 16.9 mm /
12.17 inch x 8.46 inch x 0.67 inch
Weight depending on configuration from 1.015 kg / 2.24 lbs
Input devices
Keyboard 85 keys with backlit keyboard
Touchpad 2 keys
Pen 2 pen buttons
Slots
Memory card slot 1 x SD Card
SmartCard slot 1x
SIM card slot 1 x Micro - SIM (based on configuration)
Ports
HDMI port 1x
LAN port Socket, RJ45

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Technical data

USB (Universal Serial Bus) 4 x USB:

• 1x USB port Intel® ThunderboltTM 3 with
charging function and display port (USB
Type-C Gen2)
• 1 x USB port Intel® ThunderboltTM 3 with
DisplayPort (USB Type-C Gen2)
• 1x USB 3.0 port with charging function (USB
Type-A, Anytime USB charge)
• 1 x USB port 3.0 (USB Type-A)
Security Lock 1x
Ambient conditions
Environment class DIN IEC 721 7K1
Mechanism class DIN IEC 721 7M2
Operating temperature 5 °C .... 35 °C / 41 °F .... 95 °F
Transport temperature (2K2) –10 °C .... 60 °C / 5 °F .... 140 °F
Relative humidity 20 % ... 80 % (no condensation)
Operating height up to 2000 m

USB Type-C Port Replicator (optional)

Electrical data
Protection class II
Ports
Monitor port (analogue) 15-pin
HDMI port 1x
DisplayPort 1x
Maximum resolution of an external monitor VGA: 1920 x 1200 pixels
HDMI or Display Port: 4096 x 2160 pixels
LAN port RJ45
USB (Universal Serial Bus) 3 x USB 3.1 Gen 1, 2 x USB Type-C
Microphone port / Line In / headphones port 3.5 mm stereo mini jack
/ Line Out

90 Fujitsu
 Technical data

Screen resolutions for integrated screen

and external screens
Max. number Number of Integrated Notebook connection
of screens external monitor HDMI USB Type-C USB Type-C
screens
FHD 1920 4096x2160 3840x2160 3840x2160
x 1080 @30Hz @60Hz @60Hz
on on - -
2 1 on - on -
on - - on
- on on -
2 2 - - on on
- on - on
on on on -
3 2 on on - on
on - on on

Rechargeable battery
You will find information on the batteries used in your device on the
Internet at "http://www.fujitsu.com/fts/support/".

4-cell battery 50 Wh
Nominal voltage 14.4 V
Rated capacity 3.490 mAh
Type Lithium ions
Interchangeability By authorized service provider

Battery Button Cell CR1620 0.24 Wh

Type Lithium metal
Interchangeability By authorized service provider

The operating time depends on the device configuration, the active

applications and the energy-saving settings.

Fujitsu 91
Technical data

Mains adaptor (notebook computer)

Primary
Rated voltage 100 V to 240 V (automatic)
Rated frequency 50 Hz to 60 Hz (automatic)
Max. rated current 1.5 A
Secondary
Nominal power 65 W
Rated voltage 19 V
Max. rated current 3.42 A

An additional mains adapter or power cable can be ordered at any time.

Mains adaptor (port replicator)

Primary
Rated voltage 100 V to 240 V (automatic)
Rated frequency 50 Hz to 60 Hz (automatic)
Max. rated current 1.5 A
Secondary
Nominal power 90 W
Rated voltage 19 V
Max. rated current 4.74 A

An additional mains adapter or power cable can be ordered at any time.

92 Fujitsu
 Manufacturer’s notes

Manufacturer’s notes
Disposal and recycling
Notes

If the battery is not replaceable by the user, have it replaced and disposed
of by an authorized service provider.
You can find information on this subject on your notebook or on our website
("https://www.fujitsu.com/emeia/about/local/csr/recycling/").

Electrical safety including ergonomic requirements

(GS, depending on the device)
Please refer to the associated data sheet to establish whether the model variant of
your device has GS certification. You can find further information on the Internet at
"http://www.fujitsu.com/fts/products/computing/pc/tablets/datasheets".
Intended viewing distance 300 mm as a hand-held
product.
A monitor and a keyboard
should be connected externally
for use in an office.

SAR limit value (Specific Absorption Rate)

SAR

The SAR limit value < 2W/kg is complied with.

Other certification markings

Certification markings

Any other certification markings are listed in the "Manual Appendix -

Additional Certifications" supplement.
If such markings are available, you can find the supplement on the Internet at
"http://support.ts.fujitsu.com/Manuals/" with the Operating Manual for your device.

Fujitsu 93
Index

Index
A D
Acoustic error messages 86 Date is incorrect 82
Activate/deactivate keyboard backlight 42 Device
Alt + Tab 42 setting up 18
Anti-theft protection 62 Display orientation
Audio ports 75 selecting 26
Drive
indicator 21
B
Back tab 42
Background lighting 43 E
Backspace 39 Energy
Battery energy saving 14
battery life 45 Energy saving 14
caring for and maintaining 45 Energy saving functions 42
charge level 45–46 Energy saving mode
charging 45 leaving 84
Battery indicator 21 Enter 39
Battery status indicator Enter key 39
see Battery indicator 21 Error message:
Battery status meter 45 on the screen 87
Battery symbol Error messages on the screen 87
see Battery indicator 21 Errors
Battery: Acoustic warnings 86
discharges too quickly 85 Ethernet LAN 54
BIOS Setup Utility
calling 77
F
exiting 79
F Lock
operating 78
Indicator 21
protecting with password 63
Fault
settings 77
correction 80
Bluetooth
Fingerprint sensor 61
Switching the module off 52
configure 61
Switching the module on 52
First-time setup 17
Bluetooth, safety notes 14
Fn key 39
Buttons 38
Fn+F1 41
Fn+F10 42
C Fn+F2 41
Camera 44 Fn+F3 41
Caps Lock 39 Fn+F4 41
indicator 22 Fn+F5 41
Certification markings 93 Fn+F6 41
Cleaning 16 Fn+F7 41
Components Fn+F8 41
installing / removing 76 Fn+F9 42
Configuration, BIOS Setup Utility 77 Fn+space key 42
Connecting audio devices 75
Connecting headphones 75
G
Ctrl+Alt+Del 42
Getting started 17
Cursor control 39
Cursor keys 39

94 Fujitsu
 Index

H Monitor
Hardware configuration 77 connecting 70
HDMI port 71 drifting display 83
remains blank 83
Monitor port
I
see VGA connection socket 70
Important notes 13
Incorrect date/time 82
Indicator N
Caps Lock 22 Notebook
drive 21 before you travel 15
F Lock 21 cannot be started 84
Num Lock 21 cleaning 16
Scroll Lock 22 stops working 84
Intel Thunderbolt 73 switching off 28
transporting 15
using 20
K
Notebook, operation 20
Key combinations 41
Notebook: switching on 24
Keyboard 38
Notes 13
Background lighting 43
cleaning 16
cleaning 16
disposal / recycling 93
energy saving 14
L LCD screen 30
Landscape orientation Safety 13
screen 26 transport 15
LCD screen Num Lock
cleaning 16 indicator 21, 40
decrease brightness 41 Numeric keypad 38
difficult to read 82 see Virtual numeric keypad 40
notes 30
reflected glare 82
O
remains blank 82
Operating system
LCD screen is too dark 82
activating system protection 65
Life, battery 45
cancel system protection 65
Line feed 39
protecting with password 65
Loudspeakers 49
switch off 41
switch on 41 P
Packaging 17
Palm vein sensor 62
M
Configuring 62
Mains adapter
Password
connecting 18
changing 64
setting up 18
entering 64
Mechanical backup 62
removing 64
Memory card
Password protection 63
handling 48
Pen 31
inserting 48
Port Replicator
removing 48
Ports 55
Microphone 49
Portrait orientation
switch off 41
screen 26
switch on 41
Ports
Mobile operation 15
Port Replicator 55

Fujitsu 95
Index

Power Time not correct 82

power consumption 46 Tips 80
power-management features 46 Toggle output screen 42
Power-on indicator 21, 24 Touchpad 36, 41
Preparing for operation 18 buttons 36
Printer does not print 85 cleaning 16
dragging items 37
executing commands 36
R
moving the pointer 36
Radio component:
selecting an item 36
safety notes 14
switch off 41
Rechargeable battery 45
Touchpad buttons 41
see Battery 45
TPM 67
Return 39
Transport
Transport damage 17
S Transportation 15
Safety notes 13 Travel, notebook 15
SAR 93 Troubleshooting 80
Screen Trusted Platform Module 67
no screen display 83
Screen brightness
U
decrease 41
USB charging function 74
increase 41
USB ports 72
Scroll Lock
USB-Anschluss mit Aufladefunktion (USB
indicator 22
Type-C) 73
Security functions 59
User password
Security functions,
changing 64
SmartCard 66
entering 64
Security Lock 62
removing 64
Selecting a location 18
Using the Kensington Lock Cable 62
Servicing 76
Setup
see BIOS Setup Utility 77 V
Shift 39 VGA connection socket 70
Shift + Tab 42 Virtual numeric keypad 40
Shift key 39 Volume
Slot decrease 41
Memory cards 48 increase 41
Standby indicator 21 Volume control 49
Status indicators 20
Supervisor password
W
changing 64
Windows key 39
entering 64
Wireless components
removing 64
switch off 41
Switching on for the first time 19
switch on 41
System configuration 77
Wireless LAN
System settings, BIOS Setup Utility 77
Switching the module off 52
Switching the module on 52
T Wireless LAN:
Tab key 39 safety notes 14
The wireless connection to a network
does not work 85

96 Fujitsu