Lexmark Z22/Z32 ™

Color Jetprinter™

User’s Guide for

Windows 95 and 98, and Mac OS 8.6 and 9

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 Edition: April 2000
The following paragraph does not apply to any country where such provisions are inconsistent with
local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or
implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in later editions. Improvements or changes in the products or
the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make
these available in all countries in which it operates. Any reference to a product, program, or service is not intended to
state or imply that only that product, program, or service may be used. Any functionally equivalent product, program,
or service that does not infringe any existing intellectual property right may be used instead. Evaluation and
verification of operation in conjunction with other products, programs, or services, except those expressly designated
by the manufacturer, are the user’s responsibility.
ColorFine, Lexmark, and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the
United States and/or other countries. Color Jetprinter is a trademark of Lexmark International, Inc.
AppleTalk, iMac, Mac OS, and Macintosh are trademarks of Apple Computer, Inc., registered in the United States and/
or other countries.
Other trademarks are the property of their respective owners.
© Copyright 2000 Lexmark International, Inc. All rights reserved.
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the
Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and
Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Lexmark International, Inc.,
Lexington, KY 40550.

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 Contents
Contents

Basic printing for Windows 1

Step 1: Load the paper 1
Step 2: Customize the printing options 3
Step 3: Print your document 6
Basic printing for Macintosh 7
Step 1: Load the paper 7
Step 2: Customize the printing options 9
Step 3: Print your document 14
Maintaining your printer 15
Using the Control Program in Windows 15
Using the Control Panel in Macintosh 16
Installing or replacing print cartridges 17
Improving print quality 18
Troubleshooting 23
Printer prints slowly or doesn’t print 23
Paper misfeeds or jams 26
Document prints with mistakes or poor quality 27
Problems with transparencies, photos, or envelopes 29
Error messages and flashing lights 30
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 Appendix 31
Installing printer software 31
Uninstalling printer software for Windows 33
Uninstalling printer software for Macintosh 33
Printing from DOS 33
Electronic emission notices 33
Energy Star 34
Power supply information 34
Safety information 34
Statement of limited warranty 35
Index 37

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 1

Basic printing for Windows

Basic printing for Windows

This chapter describes how to use your printer with Windows

95 and Windows 98. For help using your printer with Mac OS
8.6 or Mac OS 9, see page 7. For help using your printer with
Windows NT 4.0 or Windows 2000, refer to the User’s
Guide button on the Printer Software CD.
Basic printing is as easy as:
1 Load the paper (see next section)
2 Customize the printer settings (see page 3)
3 Print your document (see page 6)

Step 1: Load the paper

1 Place up to 100 sheets of paper (depending on thickness)
against the right side of the sheet feeder, with the print
side facing you. To load specialty paper, see page 2.
Paper alignment
marks Paper guide
Sheet feeder

Release tab

2 Squeeze the release tab and the paper guide together and
slide the paper guide to the edge of the paper.
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 Loading specialty paper
Load up to: Make sure:

10 envelopes • The print side is facing you.

• The stamp location is in the upper left corner.
• The envelopes are loaded vertically against
the right side of the sheet feeder.
• The paper guide is against the side of the
envelopes.

10 greeting cards, index • The print side is facing you.

cards, postcards, or • The cards are loaded vertically against the right side of the sheet feeder.
photo cards
• The paper guide is against the side of the cards.

25 sheets of photo • The glossy or coated side is facing you.

paper, glossy paper, or • The paper guide is against the side of the photo paper.
coated paper

20 sheets of banner • You place the banner paper behind the

paper printer. Then bring the unattached edge of
the first page over the printer and into the
sheet feeder.
• The paper guide is against the side of the
paper.
Note: Make sure you select Banner or
Banner A4 paper size in the Printer Properties. For help, see page 5.

10 transparencies • The rough side of the transparency is facing you (smooth side down).
• The paper guide is against the edge of the transparencies.

100 sheets of custom • The print side is facing you and the paper guide is against the side of the
size paper paper.
• Your paper size fits within these dimensions:
- Width: - Length
76 mm to 215.9 mm 127 mm to 432 mm
3.0 in. to 8.5 in. 5.0 in. to 17.0 in.
25 iron-on transfers • You follow the instructions on the packaging to load the iron-on transfers.
• The paper guide is against the side of the iron-on transfers.

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 Step 2: Customize the printing options

Basic printing for Windows

Your printer software works with your operating system to
help you print documents with superior results. To customize
the printing options, you will need to use the Printer
Properties dialog box.

Click the Paper tab to:

• Select a paper size and orientation.
• Set the number of copies to print.
• Reverse the printing order of your
document pages. The first page of
your document will be on top of the
stack in the paper exit tray.
• Collate your document.

Click the Help button on any tab in the

Printer Properties to access the printer
driver help.

Click the Document/Quality tab to

select:
• The Document Type you are printing.
• A paper type.
• A print quality setting.
• Web Smoothing (when you print from
the Internet).
• The default settings.
• The About button to find out which
version of the printer software you are
using.

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 Changing the Printer Properties from an
application
You can open the Printer Properties from almost any application.
This lets you change printer settings ONLY for the document you
are currently creating in the application. To open the Printer
Properties from an application:
1 Open the application’s File menu.
2 Choose Print (or Printer) Setup.
3 In the Printer Setup dialog box, click the Properties, Option,
or Setup button (depending on the application).
4 Change settings as needed (see page 3).

Changing the Printer Properties from Windows

When you open the Printer Properties from Windows, the settings
apply to ALL documents, unless you change them from the
application.
1 From the Start menu, select Settings, and then select
Printers.
2 From the Printers folder, right-click the printer icon for your
printer.
3 Select Properties from the sidebar menu.

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 Changing the printing options for specialty

Basic printing for Windows

paper
You can use the Printer Properties default settings for
printing most documents on plain paper. To change these
settings for specialty paper, use the following table:

When you are

printing on: Click this tab: To make these selections:

Envelopes Paper From the Paper Size area, scroll to

select the appropriate envelope size.
Note: Many applications are
designed to override the envelope
settings in Printer Properties. Make
sure landscape orientation is
selected in your application.

Greeting cards, index Document/Quality From the Paper Type area, select
cards, postcards, or Greeting Card Stock.
photo cards
Paper Select the appropriate Paper Size set-
ting.

Photo, glossy, or Document/Quality From the Paper Type area, select

coated paper Glossy/Photo Paper.
Notes: If you are using two car-
tridges, you can print quality photos
with the black and color cartridge
combination. However, for the best
possible photo quality, replace the
black cartridge, Lexmark part num-
ber 17G0050, with a photo car-
tridge, Lexmark part number
12A1990. For help, see page 17.
When printing photos, remove each
photo as it exits from the printer
and allow it to dry before stacking.

Banner paper Paper From the list of Paper Sizes, select

Banner or Banner A4.

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 When you are
printing on: Click this tab: To make these selections:

Sheets of custom Paper • From the list of Paper Sizes, scroll to

size paper select Custom.
• Enter the dimensions for your custom
paper size. For help, see “Loading
specialty paper” on page 2.

Iron-On transfers Document/Quality From the Paper Type area, select Iron-
On Transfer.
Note: To ensure that the iron-on
transfer will print correctly, you may
want to print on plain paper before
printing on an iron-on transfer.

Transparencies Document/Quality • From the Paper Type area, select

Transparency.
• Select Normal 600dpi or High
1200dpi Print Quality.
Note: When printing transparencies,
remove each transparency as it exits
from the printer and allow it to dry
before stacking.

Step 3: Print your document

1 From your application’s File menu, click Print.
2 From the Print dialog box, click OK or Print (depending on
the application).
Note: The Lexmark Z22 ships with a High Resolution Color
cartridge only. You can instantly improve print speed and
print quality by simply adding an optional Waterproof Black
Cartridge (P/N 17G0050).

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 2 Basic printing for Macintosh

Basic printing for Macintosh

This chapter describes how to use your printer with Mac OS
8.6 and Mac OS 9. For help using your printer with Windows
95 or Windows 98, see page 1. For help using your printer
with Windows NT 4.0 or Windows 2000, refer to the User’s
Guide button on the Printer Software CD.
Basic printing is as easy as:
1 Load the paper (see next section)
2 Customize the printing options (see page 9)
3 Print your document (see page 14)

Step 1: Load the paper

1 Place up to 100 sheets of paper (depending on thickness)
against the right side of the sheet feeder, with the print
side facing you. To load specialty paper, see page 8.
Paper alignment Paper guide
marks
Sheet feeder

Release tab

2 Squeeze the release tab and the paper guide together and
slide the paper guide to the edge of the paper.

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 Loading specialty paper
Load up to: Make sure:

10 envelopes • The print side is facing you.

• The stamp location is in the upper left corner.
• The envelopes are loaded vertically against
the right side of the sheet feeder.
• The paper guide is against the side of the
envelopes.

10 greeting cards, index • The print side is facing you.

cards, postcards, or • The cards are loaded vertically against the right side of the sheet feeder.
photo cards
• The paper guide is against the side of the cards.
25 sheets of photo • The glossy or coated side is facing you.
paper, glossy paper, or • The paper guide is against the side of the paper.
coated paper

20 sheets of banner • The print side is facing you, and then place
paper the banner paper behind the printer. Then
bring the unattached edge of the first page
over the top of the printer and into the
sheet feeder.
• The paper guide is against the side of the
paper.
Note: Select Banner (Letter) or Banner (A4) Paper Size in the Lexmark
Z22/Z32 Page Setup dialog box. For help, see page 11.

10 transparencies • The rough side of the transparency is facing you (smooth side down).
• The paper guide is against the edge of the transparencies.

100 sheets of custom • The print side is facing you and the paper guide is against the side of the
size paper paper.
• Your paper size fits within these dimensions:
- Width: - Length
76 mm to 215.9 mm 127 mm to 432 mm
3.0 in.to 8.5 in. 5.0 in. to 17.0 in.

25 iron-on transfers • You follow the instructions on the packaging to load the iron-on transfers.
• The paper guide is against the side of the iron-on transfers.

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 Step 2: Customize the printing options
Your printer software works with your operating system to
help you print documents with superior results. To customize
your printing options, you will need to use the Page Setup

Basic printing for Macintosh

dialog box and the Print dialog box.

Page Setup
Click the Help button
to access the printer
driver help.

Click this pop-up

menu to select a
paper size.
{
Click one of these
to select the page
orientation.

From the pop-up

menu, choose: Select: When you want to:

General Paper Size view the available paper sizes.

Scaling change the scaling value of the document.

Valid values are between 25% and 400%.

Orientation choose between portrait and landscape

modes.

Watermark Watermarks choose the watermark you want.

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 Print
Click the Help button to access
the printer driver help.

Click this
pop-up
menu to
select print
settings.

This area
displays a
summary of
the current
settings.
{

From the pop-up

menu, choose: Select: When you want to:

General Copies type in the number of copies (1-99).

Pages print all pages or a given page range.

Print Last Page First print the pages in the reverse order.

Wait for pages to dry add more time between pages as they exit
the printer.

Paper Type/Quality Paper Type select Plain Paper, Coated Paper,

Glossy/Photo Paper, Transparency, or Iron-
On Transfer.

Print Quality select Quick Print (600 dpi), Normal (600

dpi), or High (1200 dpi).

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 From the pop-up
menu, choose: Select: When you want to:

Color ColorSync Color select a printer profile to match the color on

Matching the screen to the color in the document.

Basic printing for Macintosh

Built-in Color Matching let the printer driver match the color on the
screen to the color in the document.

Background Printing Print in Foreground print quickly.

Note: Do not use your system while

the document is printing.
Print in Background •print most documents.
•select an exact date and time for the
document to print.
•mark a print job as Urgent.
•put a print job on hold.
Note: You may use your system while
the document is printing.

Changing the page settings

To change the paper size, orientation, scaling, and
watermark settings:
1 From the File menu, choose Page Setup.
The Page Setup dialog box opens.
2 Change the settings as needed.
3 Select OK.

Changing the print settings from an

application
To change the print settings from an application (for
example, word processing, spreadsheet, graphics, and so on):
1 Open the application’s File menu.
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 2 Choose Print....
The Print dialog box opens.
3 Change the settings as needed.
4 Select Save Settings.

Changing the print settings from the desktop

To change the print settings from the desktop:
1 From the desktop, open the File menu.
2 Choose Print....
The Print dialog box opens.
3 Change the settings as needed.
4 Select Save Settings.

Changing the printing options for specialty

paper
When you installed the printer software, the Page Setup dialog
box and the Print dialog box were set to the default settings. Use
these default settings for printing most documents on plain paper.
To change the print settings for printing on specialty paper, use
the following table:

When you are Open this

printing on: dialog box: To make these selections:

Envelopes Page Setup From the Paper Size pop-up menu, select the
appropriate envelope size.
Note: Many applications are designed to
override the envelope settings in Page
Setup. Make sure landscape orientation is
selected in your application.

Greeting cards, index Page Setup From the Paper Size pop-up menu, select the
cards, or postcards appropriate card size.

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 When you are Open this
printing on: dialog box: To make these selections:

Sheets of custom Page Setup From the Paper Size pop-up menu, select Edit
size paper Custom Paper Sizes and enter the dimensions

Basic printing for Macintosh

for your custom paper size.
Iron-On transfers Print On the Paper Type/Quality pane, select Iron-
On Transfer for the Paper Type.
Note: To ensure that the iron-on transfer
will print correctly, you may want to print
on plain paper before printing on an iron-
on transfer.

Banner paper Page Setup From the Paper Size pop-up menu, select Ban-
ner (Letter) or Banner (A4).

Transparencies Print On the Paper Type/Quality pane, select Trans-

parency for the Paper Type and Normal (600
dpi) for the Print Quality.
Note: When printing transparencies,
remove each transparency as it exits the
printer and allow it to dry before stacking.

Photo or glossy Print 1 On the Paper Type/Quality pane, select

paper Glossy/Photo Paper for the Paper Type.
2 Select High (1200 dpi) for the Print Quality.
3 On the Color pane, select Built-In Color
Matching.
4 From the Document Color pop-up menu,
select Natural Color.
Notes: If you are using two cartridges, you
can print quality photos with the black and
color cartridge combination. However, for
the best possible photo quality, replace the
black cartridge, Lexmark part number
17G0050, with a photo cartridge, Lexmark
part number 12A1990. For help, see
page 17.
When printing photos, remove each photo
as it exits the printer and allow it to dry
before stacking.

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 When you are Open this
printing on: dialog box: To make these selections:

Coated paper Print On the Paper Type/Quality pane, select Coated

for the Paper Type.

Step 3: Print your document

1 Open the File menu.
2 Choose Print....
The Print dialog box opens.
3 Select Print.
Note: The Lexmark Z22 ships with a High Resolution Color
cartridge only. You can instantly improve print speed and
print quality by simply adding an optional Waterproof Black
Cartridge (P/N 17G0050).

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 3 Maintaining your printer

Maintaining your printer

Using the Control Program in Windows
The Control Program lets you monitor your printer and install
or replace print cartridges. To open the Control Program from
the Start menu, click:
1 Programs
2 Lexmark Z22/Z32 Series
3 Lexmark Z22/Z32 Control Program
Click the...
Cartridges tab to:
Status tab to:
• Install or replace print cartridges.
• Monitor the status of your print job. • Align print cartridges for best print quality.
• Cancel your print job. • Clean the print nozzles.
• Print a test page. • View cartridge part numbers and order supplies
• View your ink levels. directly from Lexmark’s Web site.

About tab to find the

printer software
version and copyright
information.

Options tab to DOS Printing tab to

enable/disable various change settings for
printer software DOS printing.
functions, such as Sound
Effects and Buffer Mode.
Help button to access
printer driver help.

Note:You can also access the Control Program from the

Lexmark Z22/Z32 Series desktop icon.

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 Using the Control Panel in Macintosh
The Control Panel lets you perform printer maintenance and
install or replace print cartridges. To open the Control Panel,
choose:
1 Apple
2 Control Panels
3 Lexmark Z22/Z32 Control Panel
Click the...

Cartridges tab to:

• Install or change print cartridges.
• Align print cartridges for best print quality.
• Clean the print nozzles. Help button to access
printer driver help.
• Print a test page.

About tab to find the

printer software version
and copyright information.

Note:You can also access the Control Panel from the

Lexmark Z22/Z32 desktop Printer folder.

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 Installing or replacing print cartridges
1 Make sure the Power light is On.
Power light Paper Feed light

Maintaining your printer

Black 2 Raise the front cover. The print cartridge carrier moves to
Cartridge the loading position unless the printer is busy.
17G0050
Front cover
Color
Cartridge Print cartridge
17G0060 carrier in the
loading position

Photo
Cartridge
3 Remove the old print cartridge. Store it in an air-tight
12A1990
container or dispose of it.
High Yield
Black
Cartridge
16G0055

High Yield
Color 4 Install the replacement cartridge in the printer:
Cartridge
16G0065 a If you are installing a b Insert the print c Push back firmly on
new cartridge, remove cartridge into the the cartridge until it
only the sticker and print cartridge snaps securely into
the transparent tape carrier. place.
from the bottom of the
print cartridge.
Warning:
DO NOT
touch the gold
contact area
of the print
cartridge.

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 Notes: If you installed a Lexmark Z32 printer driver, both
cartridges must be installed before you can print.
If you installed a combined Lexmark Z22/Z32 printer driver,
you can print with either the black or color cartridge. It is not
necessary to install two cartridges for printing.
For the best possible photo quality, print with a photo and
color cartridge combination in your printer. To replace the
black cartridge with a photo cartridge, see page 17.
The Lexmark Z22 ships with a High Resolution Color
cartridge only. You can instantly improve print speed and
print quality by simply adding an optional Waterproof Black
Cartridge (P/N 17G0050).
5 Close the front cover.
6 Open the Control Program for Windows or the Control Panel
for Macintosh.
7 From the Cartridges tab, select Install/Change Cartridge.
8 Select the type of cartridge you installed and click OK.
9 If you installed a new cartridge, the Alignment dialog box
displays. Follow the instructions on the Alignment screen to
complete the cartridge installation. For help, see the next
section.

Improving print quality

If your print quality is not satisfactory, you may need to align your
print cartridges or clean the print nozzles.

Aligning print cartridges

1 Load plain paper in the printer.
2 Open the Control Program for Windows or the Control Panel
for Macintosh.
3 From the Cartridges tab, select Align Cartridges. For help,
see page 15 or 16.

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 Your printer prints an alignment test page and the Align
Cartridge dialog box displays. The test page that prints
has alignment pattern(s), depending on the cartridge
combination installed. Each pattern has a number under
it. The test page that prints is similar to the one shown:

Maintaining your printer

4 From each alignment group on the test page, find the
number under the alignment pattern that comes closest to
forming a straight line.
For example, in sample group A, the arrow points to the
pattern that comes closest to forming a straight line.
5 In the Align Cartridges dialog box, enter the pattern
numbers from the printed test page that come closest to
forming a straight line.
6 After you have entered a number for all of the patterns,
click OK.

Cleaning print nozzles

1 Load plain paper in the printer.

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 2 Open the Control Program for Windows or the Control Panel
for Macintosh.
3 From the Cartridges tab, select Clean Print Nozzles. For
help, see page 15 or 16.
The printer feeds a sheet of paper and prints a nozzle test
pattern similar to the one shown:

Broken lines at the

top of the page
Purge lines indicate clogged
print when ink nozzles.
is forced
through the
print nozzles to
unclog them.
Unbroken lines at the
bottom of the page
indicate the nozzles
were cleaned.

If you installed these cartridges: These purge lines will print:

Black only 1 purge line

Color only 3 purge lines

Black and Color 4 purge lines

Photo and Color 6 purge lines

4 Compare the diagonal line above the printed bars to the

diagonal line below the printed bars.
Look for a break in the diagonal lines above the printed bars.
A broken line indicates clogged nozzles.

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 If the bottom line still has breaks, run the test up to two
more times.
• If the print quality is satisfactory after running the test
three times, the print nozzles are clean. You do not need
to complete the remaining steps.
• If the print quality of both lines is not satisfactory after
running the test three times, continue with step 4.

Maintaining your printer

5 Remove and reinstall the print cartridge.
6 Repeat the nozzle test.
7 If the lines are still broken, wipe the print cartridge
nozzles. For help, see the next section.

Wiping print nozzles and contacts

If print quality does not improve after cleaning the print
nozzles (see page 19), there may be dried ink on the nozzles.
You may also need to clean the print cartridge contacts if you
have cleaned and wiped the print nozzles, but print quality is
still unsatisfactory. For help on wiping the print nozzles or
cleaning the print cartridge contacts, see the
“Troubleshooting: Print Quality Problems” section of the
printer driver Help. For help accessing the printer driver Help,
see page 15 or 16.

Preserving print cartridges

To ensure the longest life from your print cartridge and
optimum performance from your printer:
• Keep a new print cartridge in its packaging until you are
ready to install it.

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 • Do not remove a print cartridge from the printer except to
replace, clean, or store it in an air-tight container. The print
cartridge will not print correctly if removed from the printer
and left exposed for an extended period of time.
Lexmark’s printer warranty does not cover repair of failures or
damage caused by a refilled cartridge. Lexmark does not
recommend use of refilled cartridges. Refilling cartridges can
affect print quality and cause damage to the printer. For best
results, use Lexmark supplies.

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 4 Troubleshooting

Printer prints From the list of printing problems in the left margin, select a
slowly or doesn’t category that describes your printing problems, and then read
print, see
page 23.
the category for the solution.

Troubleshooting
Paper misfeeds
When your printer has a problem, first make sure that:
or jams, see • The power supply is plugged into the printer and a properly
page 26. grounded electrical outlet.
Document prints • The printer is turned On.
with mistakes or
poor quality, see
• The parallel or USB cable is securely attached to both the
page 27. computer and the printer.
• If you are using a parallel cable, it is an IEEE 1284-compliant
Problems with
transparencies cable that supports bidirectional printing.
photos, or • Bidirectional communications is enabled in your printer
envelopes see software if you are using Windows with a parallel cable:
page 29.
1 From the printer’s Control Program, click the
Error messages Options tab.
and flashing
2 Make sure Disable Printer to PC
lights, see
page 30. Communications is not selected.

Printer prints slowly or doesn’t print

Your printer and your computer may not be able to
communicate properly. The following events also indicate two-
way communications problems:
• A message displays on your computer screen indicating your
printer cannot establish bidirectional communications with
your computer.
• Print cartridge ink level indicators are shaded.

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 • Error messages (such as Printer Offline) and job progress
information do not display on your computer screen.
Before proceeding, verify that:
• The printer software has been installed correctly. See page 31.
• The parallel or USB cable is securely attached to both the
printer and the computer.
• The printer is plugged in and turned On.
If you have a switch box or other device (such as a scanner or fax)
connected to the computer’s parallel port, make sure it supports
bidirectional communication.
You may need to disconnect your printer from a switch box or
other device and connect it directly to your computer.
The Lexmark Z22 ships with a High Resolution Color cartridge
only. You can instantly improve print speed and print quality by
simply adding an optional Waterproof Black Cartridge (P/N
17G0050).
If you are using a USB hub, remove the hub and connect the USB
cable directly to the computer.
Printer ejects a blank page after appearing to print
Make sure:
Warning: Do • You have removed the sticker and transparent tape from the
not touch the bottom of the print cartridges. For help, see page 17.
gold contact • Your Lexmark printer is set as the default printer.
area of the
print cartridge. Printer prints very slowly
• Close any open applications not in use.
• Decrease the print quality setting.
• For Windows, consider purchasing more memory.
• For Macintosh, consider purchasing more memory, or
increasing the virtual memory for your computer.

•
•
24 • Chapter 4
•
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 • Note: If you are printing photos or your document
contains graphics, it may take longer to print than
regular text.
Printer is plugged in but doesn’t print, or you get
a Printer Offline message
Make sure:
• The printer is turned On and the paper is loaded correctly.
• The parallel or USB cable is completely plugged into the

Troubleshooting
printer.
• The printer is set as the default printer.
• For Windows, the print job is not being held or paused in the
print queue.
To check the printer status in Windows:
1 From the Printers folder, double-click the Lexmark
Z22/Z32 icon.
2 Click the Printer menu and make sure no check
mark appears next to the Pause Printing option.
• For Macintosh, the print job is not being held.
To check the job status in Macintosh:
1 From the desktop, double-click the Lexmark
Z22/Z32 icon.
2 From the menu bar, choose Printing.
3 Choose Start Print Queue.
Print a test page. If the test page prints, the printer is
functioning properly. Check your application.
Test page does not print
Make sure:
• Your print cartridges are properly installed. For help, see
page 17.
• The printer is set as the default printer.

•
•
Troubleshooting • 25
•
•
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 • You are using the correct cable. If you are using a parallel
cable, make sure it is an IEEE 1284-compliant parallel cable
that supports bidirectional printing.

Paper misfeeds or jams

Paper misfeeds or multiple sheets feed through the
printer
Make sure:
• You are using a paper recommended for inkjet printers.
• You do not force the paper down into the printer when you
load it. Align the top of the paper with the paper alignment
guides on the paper support.
• You do not load too much paper in the sheet feeder.
Depending on the thickness of your paper, the sheet feeder
can hold up to 100 sheets of paper.
• The left paper guide does not cause the paper to bow in the
sheet feeder.
• The printer is on a flat, level surface.
Printer has a paper jam
Try removing the paper from the sheet feeder. If the paper is
lodged too far into the printer and can’t be removed:
1 Press the Power button to turn the printer Off.
2 Press the Power button to turn the printer back On.
3 If the printer does not eject the page, turn the printer Off.
4 Pull firmly on the paper to remove it. If you cannot reach the
paper because it is too far into the printer, raise the front cover
and pull the paper out.
5 Close the front cover.
6 Press the Power button to turn the printer On.
7 Resend your document to print.

•
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26 • Chapter 4
•
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 Printer does not feed envelopes or specialty
paper
If regular paper feeds without problems, make sure:
• You are loading the envelopes correctly. For help, see
"Loading specialty paper"on page 2.
• You are using an envelope size supported by your printer,
and it is selected in Printer Properties for Windows and in
Page Setup for Macintosh.

Troubleshooting
• Your application is designed to print envelopes. Check the
user’s documentation that came with your application.

Document prints with mistakes or poor quality

Print quality is poor at the left, right, top, or
bottom edge of page
Like other printers, your printer cannot print in the extreme
left, right, top, or bottom edges of a page. Use these minimum
settings:
• Left and right margins:
6.35 mm (0.25 in.) each for all paper sizes except A4
For A4 size paper - 3.37 mm (0.133 in.) each
• Top and bottom margins:
Top - 1.7 mm (0.067 in.)
Bottom - 12.7 mm (0.5 in.) for most jobs
19 mm (0.75 in.) for best print quality for color jobs
Vertical straight lines are not smooth
To improve the print quality of vertical straight lines in tables,
borders, and graphs:
• Select a higher Print Quality setting. For help, see
pages 3, 9.

•
•
Troubleshooting • 27
•
•
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 • Test the cartridge alignment. For help, see page 18.
• Clean the print nozzles. For help, see page 19.
Print is too dark or smudged
Make sure:
• You let the ink dry before handling the paper.
• The Paper Type setting matches the paper type loaded in the
printer.
• The paper is straight and unwrinkled.
• The print quality setting is appropriate for the paper type. If
you are printing on regular paper, select the Quick Print
600dpi Print Quality setting.
• You may need to clean the print nozzles. For help, see
page 19.
Printed pages have alternating bands of light and
dark print (intermittent printing)
• Make sure Enable Buffer Mode is checked on the Options tab
of the Control Program for Windows.
• Select the High 1200dpi Print Quality setting on the
Document/Quality tab of Printer Properties for Windows and
on the Page Setup dialog box for Macintosh.
• Your printer may have two-way communications problems. For
help, see page 23.
The printer settings I selected changed
• The settings in your greeting card application may override the
Printer Properties settings in Windows or the Print settings in
Macintosh. Check the documentation that came with your
application for more information.
• When you change printer settings from your application, the
settings apply only to the specific document you opened with
that application. To make the settings apply to all documents,
see page 4 to change the settings from Windows or see
page 12 to change the settings from Macintosh.
•
•
28 • Chapter 4
•
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 Colors on the printout differ from the colors on
the screen
• An ink cartridge may be out of ink or low on ink. Check the
ink level graphic on the Cartridges tab of your printer’s
Control Program or Control Panel.
• Use a different brand of paper. Every paper brand accepts
ink differently and prints with slight color variations.
• Remove any extra devices such as a scanner, and connect

Troubleshooting
the printer to the parallel or USB port.
Colors on the printout are faded
• Your print cartridge may be low on ink. Check the ink level
graphic on the Cartridges tab of your printer’s Control
Program or Control Panel.
• Clean the print nozzles. For help, see page 19.
Characters are missing or unexpected
• Make sure your Lexmark printer is selected as the default
printer.
• Your printer may have two-way communication problems.
For help, see “Printer prints slowly or doesn’t print” on
page 23.

Problems with transparencies, photos, or envelopes

Printer does not feed envelopes or specialty
papers
For help, see page 27.
Glossy photo papers or transparencies stick
together
• Remove each page as it exits the printer and allow it to dry
before stacking.

•
•
Troubleshooting • 29
•
•
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 • Use a transparency or photo paper designed for an inkjet
printer.
Transparencies or photos contain white lines
• Select the High Quality 1200dpi setting.
• Your print nozzles may need cleaning. For help, see page 19.

Error messages and flashing lights

Paper Jam message
For help, see page 26.
Ink Low message
Power Paper
light Feed light Your print cartridge is running out of ink. Purchase a new print
cartridge.
The Power light is on and the Paper Feed light is
blinking
• If the printer is out of paper:
1 Load paper.
2 Press the Paper Feed button.
• If the printer has a paper jam, see page 26.
The Power light and Paper Feed light are blinking
The print cartridge carrier has stalled. Check your screen for any
error messages.
1 Turn the printer Off.
2 Wait a few seconds and turn the printer back On.

•
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30 • Chapter 4
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 Appendix

In this section, you can find Windows 98 - USB cable 2 In the command-line text
information about: 1 Start Windows. box, type the letter of your
CD-ROM drive, followed by
• Installing printer software 2 Click Next when the first :\setup (for example,
• Uninstalling printer software screen appears. d:\setup), and then click
• Printing from DOS 3 Insert the software CD. OK.

Appendix
• Notices 4 Click Next or Finish on any Windows 2000 - parallel
subsequent screens. or USB cable
• Safety
• Warranty The Lexmark Z22/Z32 1 Start Windows.
software installation screen 2 If any screen appears click
appears.
Installing printer Cancel.
software 5 Click Install Printer 3 When the desktop appears,
Software. insert the software CD.
You can obtain the printer
software using: Windows 95/98/NT 4.0 - The Lexmark Z22/Z32 front
parallel cable end screen appears.
• the compact disc (CD-ROM)
that came with your printer 1 Start Windows. 4 Click Install Printer
• the World Wide Web 2 Click Cancel on any screens Software.
that appear.
• diskettes (Windows only) Macintosh 8.6/9 - USB
3 When the desktop appears, cable
If your printer software does not insert the software CD.
install properly, a communi- 1 Start Macintosh.
cations error message appears The Lexmark Z22/Z32 2 When the desktop appears,
when you try to print. You may software installation screen insert the software CD.
need to uninstall, and then appears.
reinstall the printer software. The Lexmark Z22/Z32
4 Click Install Printer Installer screen appears.
For help, see page 33.
Software.
Using the CD-ROM 3 Click Install and Agree.
Note: If the CD does not run
automatically when you insert it: 4 Click Install.
Follow the set of instructions
that corresponds to your 1 From the Start menu, select 5 Select the Lexmark Z22/Z32
operating system and printer Run. printer in the Chooser by
cable (parallel or USB): following the 4 steps on the
dialog box.

•
•
Appendix • 31
•
•
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 Note for Macintosh users 3 Select a location on your hard b In the command-line text
If your Macintosh computer locks up disk drive. box, type the letter of your
or freezes while printing, you may 4 Double-click the executable CD-ROM drive, followed by
need to turn off the printer and (.exe) file to open it. :\setup (for example,
computer, and then turn them back d:\setup), and then click
on. When you turn them back on, The Win Self-Extractor window OK.
opens.
the printer driver’s spooler may 2 When the Lexmark Z22/Z32
attempt to start printing the job that 5 Follow the set of instructions on software installation screen
was in the queue before the your screen. appears, select Tools.
computer locked up. This could
For Macintosh: 3 Select Create Diskettes.
cause your system to lock up again.
To recover from this problem: Before you begin, make sure
4 Follow the instructions on the
screen.
1 Turn off the printer and the Stuffit Expander is loaded on
computer. your system. To install the printer software from
diskettes:
2 Hold down the Shift key and turn 1 From Lexmark’s Web site, select
on the computer. the appropriate driver for your 1 Start Windows.
operating system. 2 Insert Setup Disk 1 into your disk
3 Press and hold the Shift key until
you see the Mac OS screen and 2 Double-click the binhex (.hqx) drive.
the words “Extensions Off”. file to open it. 3 From the Start menu, select
4 Release the Shift key. 3 Follow the instructions on your Run.
screen. 4 In the command-line text box,
5 Locate the Lexmark Z22/Z32
printer icon on your desktop. The type the letter of your disk drive,
Using diskettes
inactive printer spooler has an X followed by :\setup (for
over it.
(Windows only) example, a:\setup), and then
If your computer does not have a click OK.
6 Double-click the icon to open the
Lexmark Z22/Z32 dialog box. CD-ROM drive, you can create driver 5 When prompted by the printer
diskettes using a friend’s computer software, insert the appropriate
7 Drag your print jobs to the trash or a computer at your Lexmark disks into your disk drive and
can. dealer that has a CD-ROM drive. click OK.
8 Restart the computer to enable You will need at least three blank
3.5 inch diskettes.
6 Follow the instructions on the
extensions.
screen.
To create diskettes of the printer
Using the World Wide Web
software: Ordering diskettes
If your computer does not have a If you are using Windows, but your
1 Insert the software CD into the
CD-ROM drive, you can download computer does not have a CD-ROM
CD-ROM drive.
the printer software from the World drive, and you do not have access to
Wide Web at www.lexmark.com. If the CD does not run
either the World Wide Web or a
automatically:
For Windows: computer with a CD-ROM drive, you
a From the Start menu, select can order diskettes from our
1 From Lexmark’s Web site, select Customer Support Center for a fee.
Run.
the appropriate driver for your Refer to the printer registration
operating system. information for the telephone
2 Select Save to Disk. number in your country.

•
•
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•
•
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 Note: No diskettes are 4 From the Easy Install pop-up harmful interference, and (2) this
available for use with menu, choose Uninstall. device must accept any
Macintosh. 5 Select Complete Uninstall. interference received, including
interference that may cause
Uninstalling printer 6 Click Uninstall. undesired operation.
software for Printing from DOS The FCC Class B limits are
Windows designed to provide reasonable
To open your printer online Help protection against harmful
If your printer software does not system and find information on interference in a residential
install properly, or your printer is printing from DOS: installation. This equipment
not installed to the correct port, generates, uses and can radiate
you may need to uninstall, and 1 Open the Printer Properties
radio frequency energy and, if
then reinstall the software. or the Control Program. For
not installed and used in
help, see “Changing the
To uninstall the printer software: accordance with the
Printer Properties from an
instructions, may cause harmful
1 From the Start menu, select application” on page 4 or

Appendix
interference to radio
Programs. “Using the Control Program
communications. However, there
in Windows” on page 15.
2 Select Lexmark Z22/Z32 is no guarantee that interference
Series. 2 Click the Help button in the will not occur in a particular
lower-right corner of the installation. If this equipment
3 Select Lexmark Z22/Z32 software screen.
Series Uninstall. does cause harmful interference
3 At the top of the Help screen, to radio or television reception,
4 Follow the instructions on click Help Contents. which can be determined by
your screen. turning the equipment off and
4 Scroll down the screen to on, the user is encouraged to try
To reinstall the printer software, How to....
follow the appropriate set of to correct the interference by
instructions from “Installing 5 From the How to... topics, one or more of the following
printer software” on page 31. click Print from Windows measures:
and DOS applications.
• Reorient or relocate the
Uninstalling printer receiving antenna.
software for Electronic emission
• Increase the separation
Macintosh notices between the equipment and
Federal receiver.
If your printer software does not
install properly, you may need to Communications • Connect the equipment into
uninstall, and then reinstall the Commission (FCC) an outlet on a circuit
software. different from that to which
compliance information
the receiver is connected.
To uninstall the printer software: statement
• Consult your point of
1 Drag the printer icon to the The Lexmark Z22/Z32 Color purchase or service
trash can on the desktop. Jetprinter has been tested and representative for additional
2 Insert the software CD. found to comply with the limits suggestions.
for a Class B digital device,
The Lexmark Z22/Z32 pursuant to Part 15 of the FCC The manufacturer is not
Installer screen appears. Rules. Operation is subject to responsible for any radio or
the following two conditions: (1) television interference caused by
3 Click Install and Agree. using other than recommended
this device may not cause

•
•
Appendix • 33
•
•
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 cables or by unauthorized changes and harmonization of the laws of Companies participating in this
or modifications to this equipment. the Member States relating to program introduce personal
Unauthorized changes or electromagnetic compatibility and computers, printers, monitors, or fax
modifications could void the user's safety of electrical equipment machines that power down when
authority to operate this equipment. designed for use within certain they are not being used. This feature
voltage limits. will cut the energy used by up to 50
Note: To assure compliance with
percent. Lexmark is proud to be a
FCC regulations on electromagnetic A declaration of conformity with the
participant in this program.
interference for a Class B computing requirements of the Directive has
device, use a properly shielded and been signed by the Director of As an Energy Star Partner, Lexmark
grounded cable such as Lexmark Manufacturing and Technical International, Inc. has determined
part number 1329605 for parallel Support, Lexmark International, that this product meets the Energy
attach or 43H5856 for USB attach. S.A., Boigny, France. Star guidelines for energy efficiency.
Use of a substitute cable not
This product satisfies the Class B
properly shielded and grounded may
limits of EN 55022 and safety Power supply
result in a violation of FCC
requirements of EN 60950. information
regulations.
If your power supply fails, replace it
Any questions regarding this Japanese VCCI Notice
with the Lexmark replacement part
compliance information statement
or other UL LISTED Direct Plug-In
should be directed to:
Power Unit marked “Class 2” and
Director of Lab Operations rated 30 V dc at 500mA.
Lexmark International, Inc.
740 West New Circle Road The United Kingdom Safety information
Lexington, KY 40550 Telecommunications Act
• If your product is NOT marked
(859) 232-3000 1984
with this symbol , it MUST be
Industry Canada This apparatus is approved under connected to an electrical outlet
the approval number
compliance statement that is properly grounded.
NS/G/1234/J/100003 for the indirect
This Class B digital apparatus meets connections to the public • The power cord must be
all requirements of the Canadian telecommunications systems in the connected to an electrical outlet
Interference-Causing Equipment United Kingdom. that is near the product and
Regulations. easily accessible.
Energy Star • Refer service or repairs, other
Avis de conformité aux than those described in the
normes d’Industrie Canada operating instructions, to a
Cet appareil numérique de la classe professional service person.
B respecte toutes les exigences du • This product is designed, tested,
Règlement sur le matériel brouilleur and approved to meet strict
du Canada. global safety standards with the
The EPA ENERGY STAR Computers use of specific Lexmark
European Community (EC) program is a partnership effort with components. The safety features
directives conformity computer manufacturers to promote of some parts may not always be
the introduction of energy-efficient obvious. Lexmark is not
This product is in conformity with
products and to reduce air pollution responsible for the use of other
the protection requirements of EC
caused by power generation. replacement parts.
Council directives 89/336/EEC and
73/23/EEC on the approximation

•
•
34 •
•
•
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 Statement of If this product is a feature or The replacement item assumes
option, this statement applies the remaining warranty period of
limited warranty only when that feature or option the original product.
Lexmark International, is used with the product for
Replacement is not available to
Inc., Lexington, KY which it was designed. To obtain
you if the product you present
warranty service, you may be
This warranty applies to the for exchange is defaced, altered,
required to present the feature
United States and Canada. For in need of a repair not included
or option with the product.
customers outside the U.S. and in warranty service, or damaged
Canada, refer to the country- If you transfer this product to beyond repair. Also, such
specific warranty information another user, warranty service product must be free of any legal
that came with your printer. under the terms of this obligation or restrictions that
statement is available to that prevent its exchange.
Lexmark Z22 Color user for the remainder of the
Before you present this product
Jetprinter™ warranty period. You should
for warranty service, remove all
transfer proof of original
Lexmark Z32 Color programs, data, and removable

Appendix
purchase and this statement to
Jetprinter™ that user.
storage media.
This Statement of Limited For further explanation of your
Warranty applies to this product Warranty service warranty alternatives and the
if it was originally purchased for nearest Lexmark authorized
The warranty period is 12
your use, and not for resale, servicer in your area, please
months and starts on the date of
from Lexmark or a Lexmark contact Lexmark at 1-800-539-
original purchase as shown on
remarketer, referred to in this 6275, or on the World Wide
the purchase receipt.
statement as “Remarketer.” Web at www.lexmark.com.
To obtain warranty service you
Free remote technical support is
Warranty may be required to present proof
provided for this product
of original purchase. Warranty
Lexmark warrants that this throughout its warranty period.
service will be provided at a
product: For products no longer covered
Remarketer or a Lexmark
by a Lexmark warranty, technical
• Is manufactured from new designated location. You may be
support may only be available
parts or new and serviceable required to deliver your product
for a fee.
used parts, which perform to the Remarketer or Lexmark,
like new parts or ship it prepaid and suitably
Extent of warranty
packaged to a Lexmark
• Is free from defects in
designated location. You are We do not warrant
material and workmanship
responsible for loss of, or uninterrupted or error-free
• Conforms to Lexmark’s damage to, a product in transit operation of a product.
official published to the Remarketer or the
specifications, and Warranty service does not
designated location.
include repair of failures caused
• Is in good working order When warranty service involves by:
If this product does not function the exchange of a product or
• Modification or attachments
as warranted during the part, the item replaced becomes
warranty period, contact a the property of the Remarketer • Accidents or misuse
Remarketer or Lexmark for or Lexmark. The replacement • Unsuitable physical or
repair without charge. may be a new or repaired item. operating environment

•
•
Appendix • 35
•
•
Downloaded from www.Manualslib.com manuals search engine
 • Maintenance by anyone other claims by you for bodily injury or
than Lexmark or a Lexmark damage to real property or tangible
authorized servicer personal property for which Lexmark
• Operation of a product beyond is legally liable. In no event will
the limit of its duty cycle Lexmark be liable for any lost profits,
lost savings, incidental damage, or
• Failure to have installed a other economic consequential
maintenance kit as specified (if damages. This is true even if you
applicable) advise Lexmark or a Remarketer of
• Use of printing media outside of the possibility of such damages.
Lexmark specifications Lexmark is not liable for any claim by
you based on a third party claim.
• Use of other than Lexmark
supplies (such as toner This limitation of remedies also
cartridges, inkjet cartridges, and applies to any developer of materials
ribbons) supplied to Lexmark. Lexmark’s and
the developer’s limitations of
• Use of other than Lexmark
remedies are not cumulative. Such
product or component
developer is an intended beneficiary
ALL EXPRESS AND IMPLIED of this limitation.
WARRANTIES, INCLUDING THE
IMPLIED WARRANTIES OF Additional rights
MERCHANTABILITY AND
Some states do not allow limitations
FITNESS FOR A PARTICULAR
on how long an implied warranty
PURPOSE, ARE LIMITED IN
lasts, or do not allow the exclusion
DURATION TO THE WARRANTY
or limitation of incidental or
PERIOD. NO WARRANTIES,
consequential damages. If such laws
EXPRESS OR IMPLIED, WILL
apply, the limitations or exclusions
APPLY AFTER THIS PERIOD.
contained in this statement may not
Limitation of liability apply to you.
This warranty gives you specific legal
Your sole remedy under this
rights. You may also have other
Statement of Limited Warranty is set
rights which vary from state to state.
forth in this section. For any claim
concerning performance or
nonperformance of Lexmark or a
Remarketer for this product under
this Statement of Limited Warranty,
you may recover actual damages up
to the limit set forth in the following
paragraph.
Lexmark's liability for actual
damages from any cause
whatsoever will be limited to the
greater of 1) $5,000 or 2) the
amount you paid for the product
that caused the damages. This
limitation of liability will not apply to
•
•
36 •
•
•
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 Index

A installing 17 Print dialog 10

preserving 21 Printer Properties 5
aligning print cartridges
removing 17
18
replacing 17
CD-ROM,installing D
software 32
B characters, missing or
default settings, chang-
ing
Background Printing unexpected 29 Macintosh 12

Index
options 11 coated paper Windows 5
banding 28 Macintosh diskettes, installing
banner paper loading 8 printer software 32
Macintosh settings 14 DOS printing 33
loading 8 Windows downloaded printer
settings 13 loading 2 driver, installing 32
Windows settings 5
loading 2 Color options 11
settings 5 contacts, print car- E
bidirectional communi- tridge 21 electronic emission no-
cations 23 Control Panel tices 33
blinking lights using 16 Energy Star 34
Paper Feed 30 Control Program envelopes
Power 30 aligning print car- Macintosh
tridges 18 loading 8
using 15
C custom size paper
settings 12
Windows
cards Macintosh loading 2
Macintosh loading 8 settings 5
loading 8 settings 13 error messages
settings 12 Windows Ink Low 30
Windows loading 2 Paper Jam 26, 30
loading 2 settings 6 Printer Offline 25
settings 5 customizing European Community
cartridges, print Page Setup 11 directives conformity 34
aligning 18
•
Index • 37
•
•
•
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 F loading 2 margins, minimum set-
settings 5 tings 27
Federal Communica-
Industry Canada compli- messages, error
tions Commission com-
ance statement 34 Ink Low 30
pliance information Ink Low message 30 Paper Jam 30
statement 33 installing Printer Offline 25
flashing lights 30 print cartridge 17
foils printer software 31,
Macintosh 32 N
loading 8 intermittent printing 28 notices
settings 13 Internet printing 3 electronic emission 33
Windows iron-on transfers Energy Star 34
loading 2 Macintosh European Community
settings 6 loading 8 directives conformi-
settings 13 ty 34
Windows
G loading 2
FCC statement 33
Industry Canada com-
General options 9, 10 settings 6 pliance statement
glossy paper
34
Macintosh
safety information 34
loading 8 L warranty 35
settings 13
last page first nozzles, print
Windows
Macintosh 10 cleaning 19
loading 2
Windows 3 wiping 21
settings 5
lights
greeting cards
Paper Feed 30
Macintosh
loading 8
patterns 30 O
Power 17 ordering supplies 15
settings 12
loading paper
Windows
Macintosh 7
loading 2
settings 5
Windows 1 P
page settings, changing
5, 11
I M Page Setup for Macin-
Mac OS 8.6 7 tosh 9
improving print quality
Mac OS 9 7 Paper Feed light
18
Macintosh flashing 30
index cards
basics 7 paper loading 1, 7
Macintosh
installing printer soft- Paper Type/Quality op-
loading 8
ware 31 tions 10
settings 12
locks up 32 parallel cable 23
Windows
•
•
38 •
•
•
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 part numbers print cartridge contacts, ordering diskettes 32
black cartridge 17 cleaning 21 Page Setup 9
color cartridge 17 print cartridges Print dialog 10
high yield black car- aligning 18 Printer Properties 4
tridge 17 installing 17 uninstalling 33
high yield color car- preserving 21 printing
tridge 17 removing 17 documents 6, 14
parallel cable 34 replacing 17 from an application 6,
photo cartridge 17 wiping nozzles 21 14
USB cable 34 Print dialog for Macin- from DOS 33
photo cards tosh 10 Web Smoothing 3
Macintosh print nozzles 21 printing options
loading 8 cleaning 19 Macintosh 9
settings 12 wiping 21 Windows 3
Windows print quality printing problems
loading 2 banding 28 color quality 29
settings 5 different colors 29 faded colors 29

Index
photo paper faded colors 29 intermittent 28
Macintosh improving 18 missing colors 20, 29
loading 8 missing colors 20, 29 paper feeding 27
settings 13 smudged 28 paper jam 26
problems 29 too dark 28 paper misfeeds 26
Windows troubleshooting 27
loading 2 print settings,specialty
settings 5 paper R
pop-up menus for Mac- Macintosh 12 removing print cartridge
intosh Windows 5 17
Background Printing printer driver reverse page order
11 downloading 32 Macintosh 10
Color 11 installing 31, 32 Windows 3
General, Page Setup 9 uninstalling 33
General, Print 10 printer driver Help
Paper Type/Quality 10 Macintosh 9, 10 S
Watermark 9 Windows 3 safety information 34
postcards Printer Properties for setting recommenda-
Macintosh Windows 3 tions
loading 8 customizing 3 Macintosh
settings 12 opening 4 banner paper 13
Windows setting recommenda- coated paper 14
loading 2 tions 5 custom size paper
settings 5 printer software 13
Power light, flashing 30 installing 31
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 envelopes 12 photo cards 8 faded colors 29
glossy paper 13 photo paper 8 flashing lights 30
greeting cards 12 postcards 8 Macintosh locks up
index cards 12 transparencies 8 32
iron-on transfers Windows missing colors 29
13 banner paper 2 paper feed 27
photo cards 12 coated paper 2 paper jam 26
photo paper 13 custom size paper paper sticks together
postcards 12 2 29
transparencies 13 envelopes 2 print quality 27
Windows glossy paper 2 printer settings 28
banner paper 5 greeting cards 2 slow print 23
coated paper 5 index cards 2 two-way communica-
custom size paper iron-on transfers 2 tions 23
6 photo cards 2
envelopes 5 photo paper 2
glossy paper 5 postcards 2 U
greeting cards 5 transparencies 2 uninstalling printer soft-
index cards 5 statement of limited ware 33
iron-on transfers 6 warranty 35 United Kingdom Tele-
photo cards 5 communications Act
photo paper 5 1984 34
postcards 5 T USB cable
transparencies 6 tab 3 connection 24
sheet feeder 1, 7 test page part number 34
software applications alignment 19
Control Panel 16 does not print 25
Control Program 15 nozzle test pattern 20 W
software, printer transparencies warranty statement 35
installing 31 Macintosh Watermark options 9
uninstalling 33 loading 8 Web Smoothing 3
specialty papers settings 13 Windows
Macintosh problems 29 basics 1
banner paper 8 Windows installing printer soft-
coated paper 8 loading 2 ware 31
custom size paper settings 6 Windows 2000 1, 7, 31
8 troubleshooting Windows 95 1
envelopes 8 blank pages 24 Windows 98 1
glossy paper 8 color quality 29 Windows NT 4.0 1, 7, 31
greeting cards 8 doesn’t print 23
index cards 8 envelopes 27
iron-on transfers 8 error messages 30
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