Quality. Service. Value.

Bakersfield
www.calwater.com Customer Center:
3725 S. "H" Street
Bakersfield, CA 93304-6538
Customer: JESSICA LOVERA ORTIZ (661) 837-7200
Account Number: 6568819902 M-F 8:30 a.m. – 5:00 p.m.
Billing Date: 01/23/25 Pay-By-Phone 888-598-9824

Account summary
Prior Balance $84.37
Payment Received - 01/05/25 -$84.37
Prior Unpaid Balance $0.00
Current Cal Water Services $47.81
Total Amount Due 02/11/25 $47.81

Bill continued on page 3

For detailed definitions of each line item, please see page 2.
RETURN THIS PORTION WITH PAYMENT | PLEASE MAKE CHECKS PAYABLE TO CALIFORNIA WATER SERVICE
THANK YOU!

Account Number Billing Date Prior Balance Payment(s) Current Charges Amount Due 02/11/25
6568819902 01/23/25 $84.37 -$84.37 $47.81 $47.81

BK M-15
Check here & sign below to enroll in AutoPay.
Current check details will be used.

BK
JESSICA LOVERA ORTIZ
2008 OSCAR AVE Return Address:
BAKERSFIELD CA 93304-5635 CALIFORNIA WATER SERVICE
PO BOX 7229
San Francisco, CA 94120-7229

0000008656881990200004781001232505
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 What do these charges on my bill mean?

CPUC Fee
The CPUC fee is set by, collected for, and sent to the California Public Utilities Commission (CPUC) to cover the costs of oversight by the CPUC. The CPUC’s engineers, financial
analysts, utility experts, and consumer advocates are responsible for ensuring that you receive good service and setting rates that are based upon the actual costs of delivering
a clean, reliable water supply to your home or business.

WRAM
The Water Revenue Adjustment Mechanism (WRAM) breaks the link between water sales and utility revenues. This is important because it enables Cal Water and its customers to
achieve conservation targets while still ensuring that the utility has the resources necessary to provide a reliable supply of high-quality water. Here’s how it works: After a thorough
review process, the California Public Utilities Commission (CPUC) sets rates that allow Cal Water to cover its fixed and variable operating expenses, based on sales projections for the
coming years. If water sales in a particular district are higher than projected when the rates were set, the customers receive a refund. If water sales in a particular district are lower than
projected, the customers pay a surcharge. Cal Water does not earn a profit on these fixed and variable operating expenses—they are passed through to customers on a dollar-for-dollar
basis. Cal Water is only allowed to earn a return on capital that is invested in water system infrastructure, and this return is a very small percentage of the total water bill.

Service Charge
Although the service charge is based upon your meter size, it is not a “meter charge.” The service charge covers a portion of the fixed costs of having a clean, reliable water supply
ready to be delivered to your home or business 24 hours per day, seven days per week. These fixed costs include the costs of the wells, pipes, pumps, water quality processes, and
people that are required, whether you actually use the water or not. The service charge increases for larger meters because the larger your meter, the more water your home
or business would typically need.

Other Charges or Credits

“Other Charges or Credits” are small, temporary surcharges or credits that have been authorized by the CPUC due to unique conditions in your area, such as completion of a water
system upgrade that isn’t included in your rate or a change in the cost of electricity required to pump water to your home or business. Because these are typically small, we combine
them on your bill. You can find a list of all current surcharges and credits on our web site at www.calwater.com/rates.

Public Purpose Programs

The “Public Purpose Programs” charge is a nominal fee approved by the CPUC to assist customers who have difficulty paying their water bill, either because they meet low-income
qualifications or because they live in economically challenged communities where the costs of providing water are significantly higher than average. Although it is typically pennies
per customer, the Public Purpose Programs charge makes a real difference to customers in need.

For Water Bills Only

This bill is due and payable upon date of presentation. It will become past due if not paid within 19 days from the date of mailing.

If you believe there is an error on your bill or have a question about your service, please call Cal Water's Customer Center at (661) 837-7200.
If you are not satisfied with Cal Water’s response, submit a complaint to the CPUC by visiting www.cpuc.ca.gov/complaints. Billing and service complaints are handled by the CPUC’s
Consumer Affairs Branch (CAB), which can be reached by the following means if you prefer not to submit your complaint online:

Telephone (800) 649-7570 (8:30 a.m. to 4:30 p.m., Monday through Friday)
Mail California Public Utilities Commission, Consumer Affairs Branch
505 Van Ness Avenue, Room 2003, San Francisco, CA 94102

If you have limitations hearing or speaking, dial 711 to reach the California Relay Service, which is for those needing direct assistance relaying telephone conversations, as well their
friends, family, and business contacts. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free, language-specific numbers
below to be routed to the California Relay Service provider.

Type of Call TTY/VCO/HCO to Voice Voice to TTY/VCO/HCO From or to Speech-to- Speech

Language English and Spanish English and Spanish English and Spanish
Toll-free 800 number (800) 735-2929 or (800) 855-3000 (800) 735-2922 or (800) 855-3000 (800) 854-7784
To avoid having service turned off while you wait for the outcome of a complaint to the CPUC specifically regarding the accuracy of your bill, please contact CAB for assistance.
If your case meets the eligibility criteria, CAB will provide you with instructions on how to mail a check or money order to be impounded pending resolution of your case. You must
continue to pay your current charges while your complaint is under review to keep your service on.

Bill Tear Off Back

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 Account Number: 6568819902 Billing Date: 01/23/25

Service Address: 2008 Oscar Ave, Bakersfield, CA 93304

Cal Water services detail Water service detail

from 12/20/24 - 1/22/25
CCF GALLONS
5/8" service charge $10.34
5/8" service charge $20.45
2.40 CCF at $0.7371 per CCF $1.77
4.40 CCF at $0.7588 per CCF $3.34
0.78 CCF at $2.9318 per CCF $2.29
1.42 CCF at $3.018 per CCF $4.29
CPUC Fee $0.11
CPUC Fee $0.20
Other Charges & Credits $3.23 1 CCF is 100 cubic feet (748 gallons)
Public Purpose Programs $1.79
Charges, Fees and Taxes Total $47.81

METER #: 62566768
Current Previous Total Use
Date Date 9 CCF/
01/22/25 12/19/24 6,732 Gallons
Read Read
154 145

Next Scheduled Read Date: 02/20/25

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