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My Tickets 5 MO Malcolm O'Leary
BuyICT
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Home 〉 Opportunities 〉 LH-01866
Minimum of 1 Senior Solution Architect
RFQ type DMP2 - ICT Labour Hire
RFQ ID LH-01866
Opportunity
summary
RFQ published date Monday, 17 February 2025
Sellers can submit
Deadline for asking Tuesday, 25 February 2025 • 11:59pm, Canberra time
Up to 2 candidates
questions
Number of sellers
RFQ closing date Friday, 28 February 2025 • 11:59pm, Canberra time
invited
Buyer Services Australia More than 10
Buyer contact ICT.PANEL.DMP@servicesaustralia.gov.au Number of
candidates
submitted
Fewer than 10
Estimated start date Tuesday, 01 April 2025
RFQ closing time
Initial contract duration 24 months
01 : 03 : 10
Extension term Other Weeks Days Hours
Extension term details Up to a maximum of 12 months
I want to
Number of extensions Buyer has not provided these details respond
Maximum number of 2
candidates per seller I will not
respond
Experience level Senior - EL2 equivalent
Location of work ACT, NSW, QLD, SA, VIC, WA
Working arrangements Hybrid
Office location is capital city of selected states. In the office is
expected for the first 6 weeks before a flexible working
arrangement will be considered, usually a minimum of 3
days/week onsite. One or more Reduced Activity Periods (RAP)
may be implemented. Candidates will not be required to
undertake work for the Buyer during a RAP. The Buyer will not
be liable to pay any charges during a RAP, except for days
worked by candidates with prior written approval of the Buyer.
Maximum hours 40 hours per week
Security clearance Must be able to obtain Negative Vetting Level 1
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Job details
Solution Architects are responsible for the quality of solution architecture work across an
organisation. They provide technical leadership in the design and implementation of systems
and software to solve business problems.
Services Australia is seeking to procure a Senior Solution Architect to play a pivotal role in
leading and delivering
complex application development projects across the Technology and Digital Program
(TDP) Group that align
with the agency’s strategic objectives. The position requires a seasoned professional with
extensive
experience and a strong understanding of the Services Australia landscape. The
incumbent will be responsible
for the function of designing and delivering new functional solutions, and providing
ongoing operational support for ICT solutions, while ensuring adherence to time,
budget, and scope constraints.
Solution Design describes the function of designing and delivering new functional
solutions and providing ongoing
operational support for ICT solutions.
Senior Solution Architects are responsible for setting the overall vision, strategy,
architecture, and roadmap for enterprise-wide solutions. They are accountable for
the end-to-end solution design. Senior Solution Architects are responsible for evaluating
customer requirements and mapping them to business processes, as well as functional
and solution architecture and ensuring a proper implementation from a solution
architecture point of view.
Senior Solution Architects operate with a significant degree of independence with a high
level of autonomy, with decision-making highly dependent on their own judgement. In
performing a leadership role, Senior Solution Architects identify and drive innovation,
manage and lead change, and has an active role in contributing to and implementing the
agency’s strategic direction.
The Senior Solution Architect is vital in ensuring that Services Australia effectively
leverages technology to enhance service delivery and meet the needs of the community.
Key duties and responsibilities
Duties may include some or all of the following:
Identify the appropriate end-to-end solution portfolio, considering all relevant ICT
solutions and service offerings such as best practices.
Identify solution gaps and develop gap closure options such as the inclusion of
components from Independent Software Vendors or customer-specific development.
Architect the end-to-end functional landscape and solution design to support desired
business processes and business/ICT requirements of the customer, ensuring alignment.
Document, present and discuss the end-to-end architecture and solution options,
recommendations and implications, facilitate and support the decision process.
Identify cross-process and cross-solution integration points and lead the coordination
across various software and service components of the end-to-end solution.
Lead end-to-end solution analysis, design, integration, architecture, co-existence and
migration.
Ensure work aligns with business processes and overall delivery outcomes.
Act as single point of contact to orchestrate the various parties involved in large and
complex projects/programs from a primarily architecture/technical perspective.
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Drive innovation, continuous improvement and manage and lead change.
Proactively share knowledge and expertise as the subject matter expert.
Oversee and prepare a range of technical documentation and reports.
The role operates with a significant degree of independence and to deliver quality
outcomes. They operate with a high level of autonomy, with decision making highly
dependent on their own judgement. In performing their role, they will show
leadership, collaborate, influence outcomes, identify and drive innovation, manage and
lead change, and has an active role in contributing to and implementing the
agency’s strategic direction.
Collaborate with a broad range of internal and external stakeholders to achieve project
outcomes.
Resolve very complex, sensitive and/or escalated technical issues.
When completing the one-page pitch, please address all specified criteria in relation to
these key duties/responsibilities and technical skills.
Technical skills
Relevant technologies and architectures, including cloud platforms, microservices, and
enterprise integration Cloud platforms such as AWS, Azure, or Google Cloud, and relevant tools
(eg Apache, Hadoop, Spark, Kafka) Understanding of enterprise, patterns, Security Architecture
Principles, DevOps Practices Technical concepts that drive architectural strategies to alignment
with the agency Architecture principles technologies, frameworks, Patterns, Security
Architecture Principles and DevOps
About the organisation
Services Australia is at the frontline of government service delivery, supporting millions of
Australians, and is front and centre of a vision to be a world leader in government service
delivery. It’s using cutting-edge technology to build world class platforms and capabilities to
help Australians get on with their lives. The services required will enable the agency to
supplement its existing ICT and digital workforce to ensure a high quality of technology and
digital development for the Buyer with the flexibility to ramp resourcing up and down as needs
require. Engaging a flexible ICT workforce will enable the Buyer to augment its requirements for
the major work programs being undertaken.
Criteria
The buyer has specified that each candidate must provide a one page pitch to address all
criteria specified. This is equal to 5000 characters.
Essential criteria
1. Business process improvement: Level 6 (SFIA)
Plans and leads strategic, large and complex business process improvement activities aligned
with automation, or exploiting existing or new technologies. Develops organisational policies,
standards, and guidelines for business process improvement. Leads the introduction of
techniques, methodologies and tools to meet business requirements, ensuring consistency
across all user groups. Leads the development of organisational capabilities for business
process improvement and ensures adoption and adherence to policies and standards.
2. Consultancy: Level 6 (SFIA)
Manages the provision of consultancy services and/or a team of consultants. In own areas of
expertise, provides advice and guidance to consultants and/or the client when delivering
consultancy services. Engages with clients and maintains client relationships. Establishes
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consultancy agreements/contracts and manages completion and disengagement.
3. Enterprise and business architecture: Level 5 (SFIA)
Develops models and plans to drive the execution of the business strategy, taking advantage
of opportunities to improve business performance. Contributes to creating and reviewing a
systems capability strategy which meets the business's strategic requirements. Determines
requirements and specifies effective business processes, through improvements in
technology, information or data practices, organisation, roles, procedures and equipment.
4. Innovation: Level 6 (SFIA)
Obtains organisational commitment to innovation. Develops organisational capabilities to
drive innovation. Leads and plans the development of innovation capabilities and
implementation of innovation processes, tools and frameworks. Leads the communication
and an open flow of creative ideas between interested parties and the set-up of innovation
networks and communities.
5. Solution architecture: Level 5 (SFIA)
Leads the development of solution architectures in specific business, infrastructure or
functional areas. Leads the preparation of technical plans and ensures that appropriate
technical resources are made available. Ensures that appropriate tools and methods are
available, understood and employed in architecture development. Provides technical guidance
and governance on solution development and integration. Evaluates requests for changes and
deviations from specifications and recommends actions. Ensures that relevant technical
strategies, policies, standards and practices (including security) are applied correctly.
6. Stakeholder relationship management: Level 6 (SFIA)
Leads the development of comprehensive stakeholder management strategies and plans.
Builds long-term, strategic relationships with senior stakeholders (internal and external).
Facilitates the engagement of stakeholders in support of the delivery of services and change
projects. Acts as a single point of contact for senior stakeholders, facilitating relationships
between them. Negotiates to ensure that stakeholders understand and agree on what will
meet their needs, and that appropriate agreements are defined. Oversees monitoring of
relationships including lessons learned and appropriate feedback. Leads actions to improve
relations and open communications with and between stakeholders.
7. Systems design: Level 6 (SFIA)
Develops and drives adoption of and adherence to organisational policies, standards,
guidelines, and methods for system design. Champions the importance and value of system
design principles and the selection of appropriate systems design life cycle models. Leads
system design activities for strategic, large and complex systems development programmes.
Develops effective implementation strategies consistent with specified requirements,
architectures and constraints of performance and feasibility. Develops system design
requiring the introduction of new technologies or new uses for existing technologies.
Additional requirements
1. Complete the Seller Conflict Of Interest Declaration. Include specified personnel conflicts (eg
director/owner/partner/account manager of a seller providing ICT Labour Hire, and include seller
name)
2. Complete and provide 2 x referee reports for your candidate in your response. Provide referee
name/number, relationship, comments on: capability, skills, knowledge, productivity,
performance, conduct.
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Contract
The buyer has chosen to use the complex contract (?
id=guidance&panel=332c40ab87fd3d10f973a8e50cbb35b1&page=KB0011396) for this
procurement.
Questions and answers
Ask the buyer a question
Questions Answers
18 February 2025, 11:11 AM 18 February 2025, 12:55 PM
Hi team, Thanks for the RFQ. With regard to The requirement is for a Senior Solution
the brief, The position requires a seasoned Architect. Any suitable candidates will be
professional with extensive experience and considered.
a strong understanding of the Services
Australia landscape. The incumbent will be
responsible - Is there already an incumbent
in the role for which RFQ has been created
or a new position? Thanks
18 February 2025, 11:26 AM 18 February 2025, 12:43 PM
Thank you for releasing the opportunity. For As part of the shortlisting process the
the two referee reports, could each referee reports will be taken into
candidate provide two referees' contact consideration. The evaluation of candidates
details in the application and then be may not require an interview, therefore the
allowed to provide the complete reports referee report is required to assist with the
later when they are shortlisted for an overall assessment.
interview? Many candidates will be
struggling to request reports from their
referees when they havent yet reached the
interview stage. Thank you for your
understanding.
18 February 2025, 9:42 AM 18 February 2025, 9:53 AM
Good morning, would it be possible for you Hi, the Conflict of Interest Declaration is an
to provide the "Seller Conflict Of Interest attachment that is located in the BuyICT
Declaration" template? thank you Portal under the DMP2 - ICT Labour Hire
Templates and documents page -
https://www.buyict.gov.au/sys_attachment.do?
sys_id=cfa683d087965e10a83ced370cbb358d
- You will need to be logged into your Seller
profile in order to access this document
17 February 2025, 6:31 PM 18 February 2025, 9:46 AM
Hi Team, Could you please confirm the Hi, the Agency will consider candidates with
security clearance requirement for this role? a baseline clearance with the ability to
Do you consider Australian citizens, or is an obtain and seek a Negative Vetting 1
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active NV1 security clearance mandatory? security clearance if required in the future.
Responding to this opportunity
For each candidate, you must include:
start date
hourly rate
service management fee
citizenship status
security clearance
one page pitch to address all criteria specified (this is equal to 5000 characters in BuyICT)
resumés
response to additional requirements
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