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The document outlines the benefits and steps for obtaining ISO 9000 and ISO 14000 certifications, emphasizing quality management and environmental management systems. It details the advantages of ISO certification, such as increased customer trust, reduced errors, and improved resource management, while also providing a comprehensive guide for the certification process. Key elements include management responsibility, training, documentation, and continuous improvement through audits and corrective actions.
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Save ISO Certification For Later o BENEFITS
o ELEMENTS
o STEPS FOR REGISTRATIC
SUSU ANC
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Ser NeO OU
svscu HEATWHAT IS ISO 9000?
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1SO 9000 helps a company to
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BENEFITS
ISO certification helps in gaining customer trust.
The series of standards encourages preventive thinking, which enables businesses to address iss
EUR ueen ues
Itminimizes the errors in recurring processes.
The standards help businesses save time through the efficient management of resources,
The cumulative effects of implementing these standards can result in increased market share and profit potential.
The set standards reduce manual work through process automation and process integration.
Employees have a clear idea regarding their roles and responsibilities. This improves job satisfaction.
It recognizes the weaknesses of an organization and recommends corrective measures.
Itsets the basic framework for developing an optimal process and total quality management (TQM)
NO HEATHSCENEEWU Product identification and tracking
Design control Corrective and Preventive Actions (CAPAs)
~ Management responsibility
rennet
SCs
STE ce RCOL UE
Secu iUEInspection and Testing
Management
Responsibility
ASTUTE AY
All incoming parts and
materials must be inspected
prior to use. In-process and
final inspections should also
occur before the finished
product is shipped. Records of
all inspections should be
maintained.
An organization’s management
team should develop a quality
policy and manual. The quality
policy outlines the
organization’s strategic goals
and mission, whereas the
quality manual documents the
scope of the QMS.
Product teams should develop
a comprehensive plan for
designing and developing the
product. Design changes
should be thoroughly
documented and reviewed by
key stakeholders throughout
the new product development
process.
Additionally, verification and
validation testing are necessary
to ensure that the finished
product meets user
requirements and performs as
intended.UTTER
Training Management
San
Organizations should perform
routine internal audits to
ensure that their QMS meets
the requirements of applicable
regulations and standards.
Results of the audit are
subsequently communicated to
the management team, and any
deficiencies are addressed.
Organizations must develop,
maintain, and track training
records to ensure that
employees remain proficient
on all current company
policies, processes, and
procedures
Servicing of products should
follow formal written
procedures and meet customer
expectations.(ere ea Cuca
dere OIL
aie
Product and service contracts
should be reviewed to ensure
that they align with customer
needs and expectations.
The development of
procedures such as work
instructions and assembly
instructions is necessary to
ensure that products are
produced consistently,
efficiently, and with fewer
errors.
Procurement teams should
document and implement
procedures for evaluating
vendors and suppliers and
establish guidelines for
sourcing parts and materials.PCa TEC
Product Identification and
artis
LO reat Maracas
Actions (CAPAs)
Arobust system must be in
place to ensure that all product
documentation is created,
distributed, reviewed, revised,
stored, and disposed of in a
controlled manner.
Proper labeling is necessary to
ensure that products are easily
identifiable and traceable
throughout the lifecycle.
Teams must conduct
investigations to identify the
root cause of product
nonconformities. In turn,
countermeasures should be put
in place to correct and prevent
issues from reoccurring.Quality system
Control of Non-confirming
PRIUS
ETN RCO TCC
= This system comprises of
quality manual in which
Supporting procedures are
created and maintained.
® Materials or products that
do not comply with the
specifications are rejected
and separated from normal
production. The concerned
authorities can decide
whether the rejected
materials will be used,
reworked or returned to the
supplier.
Control graphs, graphs and
other analysis methods
determine the working a
process and facilitate its
continuous improvement.TEPS FOR ISO CERTIFICATION
Pre-Requiste to ISO Certification process
Choosing the type of ISO Certification: Various types of ISO certification available such as
1. 180 9001 2008- Quality Management
2, 180 14001 Environmental Management
3, 18027001 ~ Information security Management
4, 15022008 Food Safety Management and so on,
Choosing an ISO Certification Body: It is very important to choose recognized and credible certification body.
When choosing the ISO registrar, should follow following points
1. Evaluate several ISO certification service providers.
2, Check ifthey are following the CASCO standards (CASCO is the ISO committee)
3, Check weather it is accredited or not,STEPS FOR ISO CERTIFICATION
Create an application/ contract:
The applicant and the registrar should agree on a contract. This contract usually defines rights and obligations ofboth
parties and includes liability issues, confidentiality, and access rights.
Quality Documents Review:
The ISO auditor will view all the quality manuals and documents related to various policies and procedures being
followed in the organization. ISO auaitor to identify the possible gaps against the requirements stipulated in the ISO
standards.
Make an action Plan:
After the ISO auditor communicates the existing gaps in the organization, then the organization should prepare an
action plan to eliminate these gaps.STEPS FOR ISO CERTIFICATION
Initial Certification Audit:
The initial certification audit is divided in to Two categories
Stage-1: The ISO auditor will audit the changes made by the organization. Then they will ry to identify the possible
non-conformities in the systems and procedures to the desired quality management system.
Stage 2 Afterall the required changes are done in the organization, the ISO auditor does the final auditing. The
auditor will check whether all the non-conformities have been eliminated or not as per ISO quality standards, ifthe
ISO auditor is satisfied, they will prepare the final ISO audit report and forward it to registrar,
Completing the ISO Certification:
Afterall non-conformities are addressed and all the findings are put inthe ISO audit report, the registrar will grant
you the ISO certification.
Surveillance Audits:
Surveillance audit is basically conducted to ensure that [SO quality standards are being maintained by the
organization It is conducted from time to time.
S15 COLEGEOF PARA ANO HEALTH SCENES COMWHAT IS ISO 14000?
NORE USER omoasen tare tn To COE NUTR UR ON CRU ISTE TAC TuE
on the environment, It’s a framework for improved and more environmentally-conscious quality
Bene Tan a yy organizations large and small. ISO 14000 is meant to be a step-by-step guide
for establi ishing and then achieving environmentally-friendly objectives for business practices and
Pelee ay Wr eg oH T OSeeECON a OOH ET CABUIE UE Tom Cuan CCC NANYINI
minimizing environmental effects.BENEFITS
Companies and customers may also pay more for products that are considered environmentally friendly.
On the cost side, meeting the ISO 14000 standards can help reduce costs, as it stresses the efficient use of resources,
limiting waste, recycling, and even finding new uses for previously disposed of byproduc
EORTC RMA OOM ATE NE RTT CmeaccOn ge cd
Italso help companies meet certain environmental regulations.
To sell products to companies that use ISO 14000- certified suppliers.
RSNTESN CO MUNLUULE
Improve industry- government relationsISO 14000 STANDARDS
The ISO 14000 family of standards is developed by ISO Technical Committee ISO/TC207 and its various
subcommittees,
ISO 14000: standards and practices can be applied to any organization, regardless of size or industry.
ONE noe once cena Tra ea ahs
ISO 14004; 2016 Environmental management systems - General guidelines on implementation.
OC MOO Een MON cn Mac mM
i
i
ODES cna RUToLe RUE UNE oR OeU Ite uu ON ECSeRTU NamTaieItCOIm
i
i
TSO 14015: 2001 Environmental management - Environmental assessment of sites and organizations (EASO)SO 14000 STANDARDS
* ISO 14020:2000 to 14025: 2000 Environmental labels and declarations- General Principles
+ ISO/NP 14030: Green bonds -- Environmental performance of nominated projects and assets; discusses post-
POCO ceo
+ ISO 14031: 2013: Environmental management - Environmental performance evaluation ~ Guidelines
+ ISO 14040: 2006 to 14049: 2006; Environmental management - Life cycle assessment discusses pre-productive
PETITE RCM SST
+ ISO 14050; 2009: Environmental management - Vocabulary; terms and definitions
+ ISO/TR 14062: Environmental management - Integrating environmental aspects into product design and
Coryuntaie
SCO cm ane eer oe eM Cee Tn eoc sy
+ 180 14064: 2006:Greenhouse gases; measuring, quantifying, and reducing green house gas emissions.
+ ISO 14090: 2019: Adaptation to climate change — Principles, requirements and guidelinesELEMENTS OF ISO 14000
Environmental policy: Develop a statement of organization's commitment tothe environment. Use ths policy as a
fiamework for planning and action
Environmental aspects: Identify environmental attributes of the products, activities and services.
Legal and other requirements: Identify and ensure access to relevant laws and regulations,
Objectives and Targets: Establish environmental goals for the organization, in line with the poliey, environmental
impacts, views of interested parties and other factors,
Envi
Structure and responsi
mnmental management program: Plan actions to achieve objectives and targets
+ Establish roles and responsibilities and provide resource.
Training, awareness and competence: Ensure thatthe employees of the organization are trained and capable of carrying
out their environmental responsibilities.
Communication: Establish processes for internal and external communications on environmental management issues.
EMS documentation: Maintain information on your EMS and related documents.
Document control: Ensure effective management to procedures and other systemREGISTRATION AND THE AUDIT PROCESS
‘Two levels of certification
Self Declaration
2 Certification / Registration
Eight steps of registration process
Decision
Intemal preparation
Intemal Determination
Accredited ISO 14000 Registrar
Preliminary assessment
Document review
Formal EMS audit
Certification assessment
Elimination of Noneonformance
istration - AwardedTEPS FOR REGISTRA
Ss cOUE
Step 1: Seeure Commitment From the Top
1 Theneed for resources (money, employee, time) that only top management can authorize.
Inevitably there willbe individual who prefer the status. When they hold senior positon in the organization it takes intervention by top
‘management to overcome their resistance.
© The most importance aspect of leader is setting a positive example for employees to follow.
Step 2: Decision to Proceed
Develop a rough draft of the costs fr external servies and time for internal asks.
= Anestimate of risk shouldbe included inthe decision-making proces
* Management should publicizing the ISO 14000 effort to all level of employees.
Step 3 Form a Steering Committee
«The steering committee provides leadership in establishing and implementing the EMS and in monitoring its performances,
+ The tering commites oles to determine whats needed, secur the resouresto satis those needs, and manage the activities of those given
assignments,STEPS FOR REGISTRATION
ss cOUE
‘Step 4 Steering Committee Training
1 The-steering committe members also must understand the rationale for undertaking the project, that the work does not end with registration, and
that ISO 14000 wil be anormal part of doing business forever.
+ A team-building seminar shouldbe included inthe Steering Committees raining since members wil have to workefetively as team.
Step 5 Train Internal Auditors
* The mumber of intemal auditors needed will depend onthe siz and complexity ofthe organization.
* Toensure effectiveness, the intemal auditors should compete an environmental course
‘Step 6 Asses Current Conformance
© Usually observe by internal auditors (steering committee)
© The goa i to determine what needs to be done to satisfy the requirement of IO 14000 and applicable laws and regulations,
Step 7 Plan Preparation Project
* Using the rests ofthe inital assessment, develop alist of ask that must be performed to bring the organization into conformance
* Thetimeline and timeline chart also necessary forthe steering committee to done some tsk or plana schedule fr the registrationSTEPS FOR REGISTRATION
Step 8 Select Project Teams
* Once the plan has been develop, the tering commit then determines the composition of the team that wl be assigned specific tasks.
Ensure thatthe team is crss-unctional It wil need someone with unbiased views (an outsider)
Step 9 Train Project Teams
© Once the members of project teams has been selected, they will be trained in some essential subjects.
+ Thetainer sully the trains internal auditors and senior manager.
Step 10 Activated Project Teams
Project team activation shouldbe a forma, structured and interactive process.
* Theteam activation
given overview ofthe project
~set the schedule of meeting
= proposed schedule for individual tsk and overall project
Step 11 Project Feedback and Monitoring
+ The tering commit wil receive feedback from all eans. The steering committee use this information to monitor progress andtoprovidenew
instrution forthe team as appropriate.
0 HELTHSCENESCOMBATORESTEPS FOR REGISTRATION
Step 12 Selecta Registrar
* Companies typically select ther registra 6 to 18 months prior tothe target dat forthe epsration aut
Aspect of registrar
~ background information on potential registrar
solicit references on registra from other companies
question potential registrar directly
- make sure the potential registrar can accommodate your schedule for registration
Step 13 Preliminary Assessment Audit and Document Review
The preliminary assessment audit is conducied to ISO 14000, The review usually conducted at the registrar ect
‘Step 14 Final Pre-audit Touch-Up
* Before registration aut the final preauit touch-up must be fre from any major or minor conformance,
‘Step 15 Registration Audit
* Tfno major non-conformance are found and the auditors are satisfied that the implementation of the EMS is sound, the lead auditor will recommend
the registrar grant registration.ISO 9000 Standards ISO 14000 Stand: i
130 9000 is devoted to quality management. Itis designed to help
companies and other organizations ensure thatthe products and
services they create andthe processes they use to create them meet
a high standard of quality and integrity.
180 9001:2015: Quality Management Systems - Requirements
180 9000:2015: Quality Management Systems - Fundamentals
and Vocabulary (definitions)
130 9004:2018: Quality Management - Quality of an Organization
~ Guidance to Achieve Sustained Success (continuous
improvement)
ISO 19011:2018: Guidelines for Auditing Management Systems
ISO 14000 is a set of standards for companies and other
organizations that want the processes they use andthe products
they create to have a minimal adverse impact on the environment.
180 14001 and ISO 14002: Specification of Environmental
Management Systems
TSO 14004: Guideline Standard
ISO 14015, ISO 14016, and ISO 14017: Environmental Auditing
and Related Activities
ISO 14020, ISO 14021, and ISO 14024: Eco labelling
ISO 14030 and ISO 14031: Environmental Performance
Evaluation
1SO 14040 - ISO 14043: Life Cycle AssessmentTHANK YOU!!!