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Owners and Service Manual: Innovative Concepts in Entertainment Inc

The document is an owner's and service manual for the PLUSH BUS™ crane game by Innovative Concepts in Entertainment Inc., detailing setup, maintenance, programming, troubleshooting, and repair procedures. It emphasizes the game's all-metal construction for durability and reliability, and provides guidelines for proper operation and adjustments to ensure optimal performance. Additionally, it includes contact information for service support and a comprehensive table of contents for easy navigation.

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0% found this document useful (0 votes)
36 views47 pages

Owners and Service Manual: Innovative Concepts in Entertainment Inc

The document is an owner's and service manual for the PLUSH BUS™ crane game by Innovative Concepts in Entertainment Inc., detailing setup, maintenance, programming, troubleshooting, and repair procedures. It emphasizes the game's all-metal construction for durability and reliability, and provides guidelines for proper operation and adjustments to ensure optimal performance. Additionally, it includes contact information for service support and a comprehensive table of contents for easy navigation.

Uploaded by

ivan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 47

To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +1.561.391.

7200

OWNERS AND SERVICE MANUAL


INNOVATIVE CONCEPTS IN ENTERTAINMENT INC.
10123 MAIN STREET, CLARENCE, NY 14031
SERVICE: 1-716-759-0360
FAX: 1-716-759-0884
E-MAIL: service@icegame.com
WEBSITE: www.icegame.com
1
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +1.561.391.7200

TABLE OF CONTENTS
INTRODUCTION………………………………………...PAGE 3
• GAME FEATURES
• GAME PLAY

SET-UP / TESTING / MAINTENANCE………………..PAGE 4 –11


• SAFETY PRECAUTIONS
• GAME SET-UP
• ASSEMBLY
• TESTING
• CLEANING
• MANUAL SETTINGS
• AUTO % SETTINGS
• CLAW SHAPE

PROGRAMMING………………………………………..PAGE 12 –16
• OPTION MODES
• ERROR CODES

QUICK TROUBLESHOOTING…………………………PAGE 17 –18


• PROBLEMS AND SOLUTIONS

GAME REPAIR…………………………………………..PAGE 19 –21


• GLASS REPLACEMENT
• MECHANICAL REPAIR
• ELECTRICAL / ELECTRONIC REPAIR

PARTS LISTINGS……………………………………….PAGE 22

CRANE ASSEMBLY DIAGRAMS……………………..PAGE 23 –26

SCHEMATICS / WIRING DIAGRAMS………………...PAGE 27 –45

WARRANTY INFORMATION…………………………..PAGE 46 –47

ICEDOC CG9001
REVISION A 07-22-03
2
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INTRODUCTION
GAME FEATURES
The brand new PLUSH BUS™ all metal crane game GAME PLAY
by I.C.E. was designed with the operator in mind.
Reliability, low maintenance, themed cabinetry, and As coins are inserted into the PLUSH BUS™ all
all metal construction are the key design features, metal crane game, the sound of a “BUS” starting is
exactly what is needed to ensure a combination of heard. When sufficient coins have been inserted, the
long life and profit. engine starts, the claw clicks closed and re-opens,
which signals the start of the game. The crane will
With nearly the entire construction made of metal, it position itself in the middle of the “play field” and
was only natural to Powder Epoxy Coat everything, remain there, with the engine running, until the
inside and out. This provides the owner – operator player is ready.
with a game that will certainly outlast its wooden
counterparts. A few of the major advantages of all When the player has moved the joystick or pressed
metal construction include: the buttons, to move the crane, the timer on the right
- Vault like security display will begin to count down. The player will
- Long service life position the crane above the prize they are
- Low maintenance attempting to win and press the drop button to lower
- High Durability the claw.
All windows, of the PLUSH BUS™, are ¼” tempered If the nudging option is on, then the player will have
glass to provide an easy clean, maximum safety, the ability to keep “nudging” the claw down each
scratch resistant surface. Other features include, 40 time the button is pressed to home-in on the chosen
strand conductor cables to prevent wire fatigue, full prize. If the nudging option is off, then the player will
range of operator adjustable software, and a newly have only one chance to drop the claw.
designed crane mechanism.
When the claw is fully dropped it will close and
The first step in I.C.E.’s new crane design was to retract to its upper most position. The crane will
select several leading cranes available on the then automatically position itself over the prize chute
market today, observe and determine what problems at the rear of the cabinet. The claw will open,
can be or are causes of failure and costly down time. releasing the prize into the prize chamber. The
I.C.E. then surveyed operators nation wide, player can now remove the prize from the chamber
requesting information like: through the prize door located in the front, lower left
- What are the leading causes of crane corner of the game. The game is now in its home
failures in your locations position and is ready for the next player in line.
- What are some problems in servicing
cranes
- What changes would you make to current
cranes to create a better machine
I.C.E.’s engineers then compiled all critical data,
addressed and corrected each problem and used
this information to create what we call the PLUSH
BUS™ .
This method of design ensures that the needs and
concerns of the owner-operators dictate the final
design parameters, for who knows a crane’s
attributes and faults better than a crane operator.

*The crane will remain in the home position if game type (option 1) is set to 2 or 3. In this option the player has only two buttons, one for right travel
and one for forward travel. The crane will remain in the home position to allow the player access to the entire play field.

3
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SETUP / TESTING / MAINTENANCE


SAFETY PRECAUTIONS TESTING
IMPORTANT: FAILURE TO FOLLOW THESE After the initial setup, it is time to test your game for
DIRECTIONS CLOSELY COULD CAUSE SERIOUS proper operation.
DAMAGE TO YOUR GAME.
1. Locate the game in its permanent location and
WARNING: WHEN INSTALLING THIS GAME, A lock all casters.
3-PRONG GROUNDED RECEPTACLE MUST BE 2. Be sure the game has been properly plugged
USED. FAILURE TO DO SO COULD RESULT IN into a 3-prong grounded outlet, and that the
SERIOUS INJURY TO YOURSELF OR OTHERS.
FAILURE TO USE A GROUNDED RECEPTACLE receptacle is in good working order.
COULD ALSO CAUSE IMPROPER GAME 3. If using an extension cord, be sure it is a 3-prong
OPERATION, OR DAMAGE TO THE grounded type of at least 16Ga.
ELECTRONICS. 4. Verify that the game is set up for the proper
DO NOT DEFEAT OR REMOVE THE GROUNDING voltage, and turn the power to the game on.
PRONG ON THE POWER CORD FOR THE SAME 5. The game will run through a test mode at every
REASONS AS GIVEN ABOVE. USING AN startup. (See test mode explanation in the
IMPROPERLY GROUNDED GAME COULD VOID programming section for details.)
YOUR WARRANTY.
6. Insert coins/bills into the machine at least ten
times into the coin mech/bill acceptor to ensure
GAME SET-UP proper operation.
BEFORE PLUGGING THE GAME IN, OR TURNING 7. Check the credit and prize counters for proper
IT ON, BE SURE THE GAME HAS BEEN SET TO operation.
THE PROPER VOLTAGE. YOUR GAME SHOULD
COME PRE-SET FROM THE FACTORY 8. Check that the door disconnect switch works
CORRECT VOLTAGE, HOWEVER IT IS A GOOD properly.
IDEA TO CHECK THE A.C. WALL RECEPTACLE 9. Check game volume during busy time at location
VOLTAGE BEFORE PLUGGING THE GAME IN. to set it at the proper level.

ASSEMBLY INSTRUCTIONS CLEANING


1. Carefully unbox the game from its packaging. Regular cleaning of this game will keep it looking
2. Using the supplied keys, unlock the front door of new, and greatly enhance its appeal.
the cabinet. Clean the windows of your PLUSH BUS™ with a
3. Cut all tie wraps holding the wagon assembly standard window cleaner such as “Windex”®.
and crane in place. Clean the cabinet sides with a good cleaner such as
4. Plug the game into a three prong grounded “Fantastik”® or “409”® and a soft rag. A mild soapy
solution can also be used.
receptacle. NOTE: The appliance must be
positioned such that the plug is accessable NOTE: DO NOT USE ALCOHOL, THINNERS OF
during use. ANY KIND, OR PINBALL PLAY FIELD CLEANERS
ON ANY OF THE CABINET SURFACES
5. The game is now ready for start up. ESPECIALLY THE DECALS.
IF YOU HAVE ANY QUESTIONS OR COMMENTS
REGARDING INSTALLATION OR PROPER
FUNCTION OF YOUR GAME, PLEASE CALL OUR
SERVICE DEPARTMENT AT (716)-759-0360

4
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SETUP / TESTING / MAINTENANCE


MANUAL SETTING
Initial adjustment tips

- It is important to know that a mechanical adjustment is known as a “Macro adjustment” or a large


adjustment, and that a software adjustment is considered a “Micro adjustment” of a fine adjustment.
- NOTE: These adjustments need only be performed when setting up the crane for the first time or when
major changes to plush size and or shape occur. Once a configuration has been determined for your
particular requirements, the same configuration in another CRANE GAME may require only minor
adjustments.
- Pack in the same fashion as usual and stay consistent
- Set option 0 (Game mode) for game type you desire.
- Set option 3 (Game cost) for your particular game.
- For the following tests make sure that option 9 (Auto Strength) is set to 00. Any setting other
than 00 and auto percentaging is enabled and incorrect results may occur.
- Make sure that the claw tips, when closed, are just touching. DO NOT allow them to overlap, for the claw
could mechanically bind causing some down time.
-CHECK IF YOU HAVE THE CORRECT CLAW SHAPE. Set option 8 to 50, 9 to 00, and play the game
approx. 25 times. At this level you should have great difficulty picking up plush.
- If you are able to pick up the plush rather easily, you have the wrong claw shape or size and you
should go to the end of this section and see CLAW SHAPE.
- If you are unable to pick up the plush then set option 8 to 99 and play 25 games. You should now
be able to pick up the plush fairly consistently. If this is true, continue on to the next step. NOTE:
When the game is first packed it is often difficult to pick up plush until an area is cleared to
maneuver in. Take this into account while determining if the claw size or shape is correct.
- Initially set option 8 (Manual strength), based on your size plush, such that the claw is barely able to
hold the plush when closed. If you are unsure, a good starting point for option 8 is 60 for average
size plush and our standard medium claw. NOTE: When in programming mode at option 8 the claw
will begin to open and close at approximately 5 second intervals. The operator can then associate
the claw strength number on the right display with actual “physical” claw strength at the claw.
- Knowing the cost of a game, the average cost of a piece of plush, and the desired pay out %
calculate the proper plush dispensing intervals, for your setup, using the following formula:

1.) 100 *(Game cost) = A (# of dollars received for 100 games)


2.) A *(Desired payout %) = B (# of dollars worth of plush that should be
dispensed in 100 games)
3.) B /(Desired payout %) = C (# of pieces of plush that should be dispensed in 100
games)
4.) 100 C = Proper plush dispensing intervals

5
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SETUP / TESTING / MAINTENANCE


EXAMPLE
Game Cost = $0.50
Avg. cost of 1 plush = $2.00
Desired payout % = 33%

1.) 100* ($0.50) =$50


2.) $50* (.33) =$16.50 worth of plush in 100 games to give a 33% payout
3.) $16.5 / ($2.00) =8.25 pieces of plush per 100 games to give a 33% payout
4.) 100 / (8.25) =12.12 round off to 12

NOTE: This means that approximately every 12th game played 1 piece of plush should be won.
Armed with the information particular to your game (Proper plush dispensing intervals determined above) play
at least 50 games and see if the correct number of plush have been dispensed. (For the example above, in
50 games you should have dispensed approximately 4 pieces of plush (Every 12.12 games.)
NOTE: The more games you play during the “TEST” the more accurate your accounting will be. When 50
games have been played calculate the payout % using the formula below:

1.) (# of plush dispensed) * (Cost of 1 pc. of plush) = Payout %


(# of games played) * (Cost of game)

EXAMPLE
Cost of a game = $0.50
Cost of 1 piece of plush = $2.00
# of plush dispensed = 55
# of games played = 423

(55) * ($2.00) = 52 = 52% payout


(423) * ($0.50)

If the calculated pay out is very high, (your desired pay out + 10% or more), it will be necessary to make a
macro adjustment or move the claw tips apart slightly by loosening the three screws holding the coil slider to
the coil housing and moving the coil slider up slightly. (See Fig. 1) NOTE: MOVING THE COIL SLIDER 1/8TH
OF AN INCH COULD CHANGE YOUR PAY OUT BY AS MUCH AS 60%. BE SURE TO MOVE THE SLIDER IN VERY
SMALL INCREMENTS SO AS NOT TO OVERSHOOT YOUR DESIRED PAYOUT.
If the calculated payout is slightly high, (your desired payout + less than 10% or more), then you can make a
micro adjustment or a software claw strength adjustment at option 8.
Conversely, if the calculated payout is very low or slightly low you will need to make a macro or micro
adjustment accordingly.
Repeat the 50 game test and calculate the payout %. Repeat the mechanical adjustment until you are within
approximately 5-10% of your desired payout. You can now enter the programming mode and adjust option 8
(Mechanical strength) up or down slightly to achieve your desired payout. Your game is now set up according
to your Desired Payout, Game cost, and Plush cost. If, at a later date, you want to change your game cost,
desired payout, plush cost, etc., it is NOT necessary to re-adjust your game manually. Just adjust the value
of the option you wish to change in the PROGRAMMING SECTION. The game will adjust to your new
configuration.
If after using the Initial adjustment tips above, you are still having difficulty in setting up your Crane Game,
please call the I.C.E. service line @ 1-(716)-759-0360.

6
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +1.561.391.7200

SETUP / TESTING / MAINTENANCE


AUTO % SETTINGS
Initial adjustment tips
- Before setting up auto percentaging it is highly advisable to set up manual percentaging. This is a
precaution in the unlikely event that the prize sensor fails or error code 10 or 11 is logged. If either one of
these situations occurs the game will AUTOMATICALLY revert to manual percentaging settings, allowing the
game to still function until the error is corrected. If your manual settings are not set up, it may be possible to
dispense too much plush resulting in a loss of revenue for that week, or dispensing to little plush causing your
customers to feel as though they cannot win which will eventually result in a loss of play and revenue.
- It is important to know that a mechanical adjustment is known as a “Macro adjustment” or a large
adjustment, and that a software adjustment is considered a “Micro adjustment” or a fine adjustment.

- NOTE: These adjustments need only be performed when setting up the crane for the first time or when
major changes to plush size and or shape occur. Once a configuration has been determined for your
particular requirements, the same configuration in another CRANE GAME may require only minor
adjustments.
- Pack in the same fashion as usual and stay consistent.
- Set option 0 (Game mode) for game type you desire.
- Set option 3 (Game cost) for your particular game.
- Make sure that the claw tips, when closed, are just touching. DO NOT allow them to overlap, for the claw
could mechanically bind causing some down time.
- CHECK IF YOU HAVE THE CORRECT CLAW SHAPE. Set option 8 to 50, 9 to 00 and play the game
approx. 25 times. At this level you should have great difficulty picking up plush.
- If you are able to pick up the plush rather easy, you have the wrong claw shape or size and you
should go to the end of this section and see CLAW SHAPE.
- If you are unable to pick up the plush then set option 8 to 99 and play 25 games. You should now
be able to pick up the plush fairly consistently. If this is true, continue on to the next step.
NOTE: When the game is first packed it is often difficult to pick up plush until an area is cleared to
maneuver in. Take this into account while determining if the claw size or shape is correct.
- Make sure option 8 (Manual Strength) is set up as detailed above before setting up auto %
- Make sure option 9 (Auto Strength) is set to 60. NOTE: This is a good setting for jumbo mix and a medium
claw. It is advisable to keep the claw strength high enough to slightly move the plush around yet low enough
to prevent a player from easily picking up a prize.
- Set option 16 (Plush Cost) based on the cost of your plush.
- Set option 17 (Desired Payout %) based on your desired payout.
- Knowing the cost of a game, the average cost of a piece of plush and the desired pay out %, calculate the
proper plush dispensing intervals for your setup, using the following formula:

1.) 100 *(Game cost) = A (# of dollars received for 100 games)


2.) A *(Desired payout %) = B (# of dollars worth of plush that should be dispensed in 100 games)
3.) B /(Desired payout %) = C (# of pieces of plush that should be dispensed in 100 games)
4.) 100 C = Proper plush dispensing intervals

7
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SETUP / TESTING / MAINTENANCE


EXAMPLE
Game Cost = $0.50
Avg. cost of 1 plush = $2.00
Desired payout % = 33%

1.) 100* ($0.50) =$50


2.) $50* (.33) =$16.50 worth of plush in 100 games to give a 33% payout
3.) $16.5 / ($2.00) =8.25 pieces of plush per 100 games to give a 33% payout
4.) 100 / (8.25) =12.12 round off to 12

NOTE: This means that approximately every 12th game played 1 piece of plush should be won.
Armed with the information particular to your game (Proper plush dispensing intervals determined above) play
at least 50 games and see if the correct number of plush have been dispensed. (For the example above, in
50 games you should have dispensed approximately 4 pieces of plush (Every 12.12 games.)
NOTE: The more games you play during the “TEST” the more accurate your accounting will be). When 50
games have been played calculate the payout % using the formula below:

1.) (# of plush dispensed) * (Cost of 1 pc. of plush) = Payout %


(# of games played) * (Cost of game)

EXAMPLE
Cost of a game = $0.50
Cost of 1 piece of plush = $2.00
# of plush dispensed = 55
# of games played = 423

(55) * ($2.00) = 52 = 52% payout


(423) * ($0.50)

If the calculated pay out is very high, (your desired pay out + 10% or more), it will be necessary to make a
macro adjustment or move the claw tips apart slightly by loosening the three screws holding the coil slider to
the coil housing and moving the coil slider up slightly. (See Fig. 1) NOTE: MOVING THE COIL SLIDER 1/8TH
OF AN INCH COULD CHANGE YOUR PAY OUT BY AS MUCH AS 60%. BE SURE TO MOVE THE SLIDER IN VERY
SMALL INCREMENTS SO AS NOT TO OVERSHOOT YOUR DESIRED PAYOUT.
If the calculated payout is slightly high, (your desired payout + less than 10% or more), then you can make a
micro adjustment or a software claw strength adjustment at option 8.
Conversely, if the calculated payout is very low or slightly low you will need to make a macro or micro
adjustment accordingly.
Repeat the 50 game test and calculate the payout %. Repeat the mechanical adjustment until you are within
approximately 5-10% of your desired payout. You can now enter the programming mode and adjust option 8
(Mechanical strength) up or down slightly to achieve your desired payout. Your game is now set up according
to your Desired payout, Game cost, and Plush cost. If, at a later date, you want to change your game cost,
desired payout, plush cost, etc., it is NOT necessary to re-adjust your game manually. Just adjust the value
of the option you wish to change in the PROGRAMMING SECTION. The game will adjust to your new
configuration.
If after using the Initial adjustment tips above, you are still having difficulty in setting up your Crane Game,
please call the I.C.E. service line @ 1-(716)-759-0360.

8
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +1.561.391.7200

SETUP / TESTING / MAINTENANCE


CLAW SHAPE
In an attempt to satisfy all variables associated with the proper payout ICE has opted to include directions on
how to reshape your medium claw for a lesser and greater mechanical advantage. Below are two medium
claws shapes which will give very different mechanical advantages and ultimately very different claw
strengths.
- When option 8 is set to 50 and you are still picking up plush, then you will need to reshape
your 3 claws to look more like shape “A”. (SEE FIG. 2) NOTE: Be sure to align holes in the
claw with drawn holes in the template. This will ensure proper shaping of the claw.
- When option 8 is set to 99 and you are unable to pick up consistently then you will need to
reshape your 3 claws to look more like shape “B”. (SEE FIG. 2) NOTE: Be sure to align
holes in the claw with drawn holes in the template. This will ensure proper shaping of the
claw.
These are the two claw shapes that ICE has proven work well, although there are many other shapes that
may work. You will need to remove the claws from the claw mechanism by following the steps.
1. Remove the claw mechanism from the coil housing by loosening the three screws on the coil slider
and removing. Be sure not to loose the small spring around the plunger and the black rynite
washer below the spring. These two parts are critical in the proper operation of the crane
mechanism. (SEE FIG.1)
2. Loosen and remove the 6 small Philips head machine screws and nylock nuts attaching the three
claws to the coil-claw interconnect and coil spider (SEE FIG. 1)
3. Reshape the claws according to the claw shape templates “A” or “B”.
4. Re assemble in reverse order.
Now that you have reshaped your claws for your plush, return to the beginning of Adjustment tips and
proceed through each step.

9
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FIG. 1

10
FIG. 2 CLAW TEMPLATES

CLAW SHAPE “A”

- DECREASED MECHANICAL ADVANTAGE -

11
CLAW SHAPE “B”

- INCREASED MECHANICAL ADVANTAGE -

NOTE: THESE ARE THE TWO CLAW SHAPES THAT HAVE BEEN THOROUGHLY TESTED BY I.C.E. AND ARE
PROVEN TO WORK. THEY SHOULD BE USED AS A GUIDE TO INCREASE OR DECREASE THE MECHANICAL
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +1.561.391.7200

ADVANTAGE OF THE CLAW FOR YOUR PARTICULAR PLUSH. OTHER CLAW SHAPES BETWEEN CLAW
SHAPES A & B MAY WORK BUT WILL REQUIRE FURTHER TESTING.
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PROGRAMMING
Mode Description Min/Max/Def Meaning
(Credit Display) (Timer Display)
BASIC PROGRAMMING
0 Game Type 0,4,0 0 - Left, Right, Forward, Backward, Nudge
1 - Left, Right, Forward, Backward, Drop
2 - Right, Forward, Nudge
3 - Right, Forward, Drop
4 - Single Move, Drop
1 Game Mode 0,1,0 0 - Normal Play
1 – Play till you win
2 Time 10,60,20 10 – 60 Seconds (Inc. every 5 seconds)
3 Coin 0,9,2 0 – Free Play
1—9 Coins required for a single credit
4 Bill 0,9,4 0 – Off
1—9 Number of coins each bill is worth
5 Counter Type 0,1,0 0 – Credit counter
1 – Coin counter
6 Attract 1,30,20 1 – 30 Minutes between attract modes
7 Attract Type 1,2,2 1 – Motion only
2 – Audio and motion
8 Manual Strength 40,99,75 40—99 Claw strength Inc. by 1 (99 = MAX)
ADVANCED PROGRAMMING
9 Auto Strength 0,99,0 0 – Auto off
40 – 99 Claw strength in auto (99 = MAX)
10 F/B Speed 10,20,20 10 = Low speed
20 = High speed
11 L/R Speed 10,20,20 10 = Low speed
20 = High speed
12 UP Speed 15,20,17 15 = Low speed
20 = High speed
13 Down Speed 15,20,20 15 = Low speed
20 = High speed
14 Right Time 0,40,8 0 – 40 Number of ¼ sec time intervals right
15 Forward Time 0,40,5 0 – 40 Number of ¼ sec time intervals forward
16 Plush Cost 1,20,4 Coins per piece of plush
17 Payout 20,50,33 20 – 50 Desired payout percentage
18 Tickets to play 0,99,0 0 – 99 tickets to be paid just to play game
19 Tickets if loose 0,99,0 0 – 99 tickets to be paid if you do not win plush
20 Factory Default 0,1,0 0 – Normal
1 – Restore factory defaults upon next startup
21 Center On/Off 0,1,0 0 – Center option is off
1 – Center option is on
22 Snap On/Off 0,1,1 0 – Snap option is off
1 – Snap option is on
23 Games per Credit 1,9,1 1 – 9 Games per credit
24 Coin Discount 0,9,0 0 – 9 Number of consecutive coins for free game
25 Up/ Down Motor Test DIAG. Right display changes: 0–1 Up switch is made
0–2 Down switch is made
0–3 Both switches are made
26 Left/Right Motor Test DIAG. Right display changes: 0–1 Left switch is made
27 Front/Back Motor Test DIAG. Right display changes: 0–1 Back switch is made

12
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PROGRAMMING
Mode Explanations
0.GAME TYPE – There are 5 game types:
- 0 Left, Right, Forward, Backward, Nudge – This mode is for a control panel that commonly has a
joystick and allows the player to lower the claw each time the drop button is pressed. This allows the
player to home-in on the prize they are attempting to win. NOTE: The crane will position itself
according to the operator presets, options 14 and 15, at coin up, if option 21 is set to “0” (off). The
crane will position itself according to the operator presets, options 14 and 15, at the end of the game,
if option 21 is set to “1” (on).
- 1 Left, Right, Forward, Backward, Drop - This mode is for a control panel that commonly has a
joystick and the claw drops fully when the button is pressed. NOTE: The crane will position itself
according to the operator presets, options 14 and 15, at coin up, if option 21 is set to “0” (off). The
crane will position itself according to the operator presets, options 14 and 15, at the end of the game,
if option 21 is set to “1” (on).
- 2 Right, Forward, Nudge – This mode is for a control panel that commonly has 3 buttons, one to
move right, one to move forward and one to drop the claw. The player also has the ability to drop the
claw each time the button is pressed. This allows the player to home-in on the prize they are
attempting to win. NOTE: Option 21 is not available with this mode and will remain at “0” (off).
- 3 Right, Forward, Drop – This mode is for a control panel that commonly has 3 buttons, one to move
right, one to move forward and one to drop the claw. The claw drops fully when the button is pressed.
NOTE: Option 21 is not available with this mode and will remain at “0” (off).
- 4 Single Move Drop – This mode is for a control panel with two buttons only, one to move forward
and one to move to the right. At coin up, claw will remain over the prize chute to give the player full
access to the playfield. The player will have a chance to move the crane once forward and once to
the right, after which the claw will automatically drop.
1. GAME MODE – There are two game modes:
- Normal play – This is the standard type of play where a player has inserted enough coins to create
1 credit and then plays the game. Whether the player wins a prize or not, the game is over.
- Play till win – In this mode the player has inserted enough coins to create 1 credit and will be able
to play the game until they win a prize.
2. TIME – This option allows the operator to set the game play length. Options are from 10 seconds to 60
seconds in 5 second intervals.
3. COIN – This option allows the operator to set the number of coins needed to create 1 credit. A setting of
“0” will put the game into free play.
4. BILL – This option allows the operator to set the number of coins each bill is worth. A setting of “0” turns
this option off.
5. COUNTER TYPE – Setting this option to “0” will have the game count credits on the mechanical and
software counters. Setting this option to “1” will have the game count coins.
6. ATTRACT – This option allows the operator to set the number of minutes between attract modes.
Available settings are from 1 minute to 30 minutes in 1 minute intervals.
7. ATTRACT TYPE – This option allows the operator to choose what type of attract mode they want.
- “1” will have an attract mode with movement only.
- “2” will have an attract mode with both audio and movement.

13
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PROGRAMMING
8. MANUAL STRENGTH – This option allows the operator to set the strength of the claw for manual
percentaging. Available claw strengths are 40-99 with 99 = 100% claw strength. NOTE: When in this
mode the claw will open and close with the strength set in this mode. The operator will be able to feel
each strength setting to determine which best suits their needs. When the correct strength setting is
determined the operator can just move to the next option, and the manual strength option is set.
9. AUTO STRENGTH – This option allows the operator to set the claw strength for the auto percentaging
mode. Available claw strengths are 40-99 with 99 = 100% claw strength. NOTE: When in auto
percentaging mode the claw will, at bottoming, close with 100% strength and will then be backed off to
the number set in this mode. i.e. With this mode set to 75, the claw will at bottoming close with 100%
strength then back off to 75. NOTE: The claw will open and close allowing the operator to feel each
strength setting to determine which best suits their needs. When the correct setting is determined the
operator can just move to the next option, and the auto strength option is set.
10. F/B SPEED – This option allows the operator to adjust the forward / backward speed of the crane. The
available speeds are 10-20 with 10 being slow and 20 being fast.
11. L/R SPEED – This option allows the operator to adjust the left right speed of the wagon. The available
speeds are 10-20 with 10 being slow and 20 being fast.
12. UP SPEED – This option allows the operator to adjust the speed of the crane. The available speeds are
15-20 with 15 being slow and 20 being fast.
13. DOWN SPEED – This option allows the operator to adjust the down speed of the crane. The available
speeds are 15-20 with 15 being slow and 20 being fast.
14. RIGHT TIME – This option allows the operator to adjust the time the right motor drive will stay on, for
centering purposes at game start up. Available settings are 0-40 intervals of ¼ sec. EXAMPLE: If this
option is set at five, then the right drive motor will stay on for (5*¼ sec = 1¼ sec.) 1¼ sec. This option
is used to correctly center the crane at coin up with different coin speeds and crane sizes. The
operator can also use this option along with option 21 to adjust the position of the crane head when
the game is over.
15. FORWARD TIME – This option allows the operator to adjust the time the forward motor drive will stay on,
for centering purposes at game start up. Available settings are 0-40 intervals of ¼ sec. EXAMPLE: If
this option is set at five, then the forward drive motor will stay on for (5*¼ sec = 1¼ sec.) 1¼ sec. This
option is used to correctly center the crane at coin up with different coin speeds and crane sizes. The
operator can also use this option along with option 21 to adjust the position of the crane head when
the game is over.
16. PLUSH COST – The operator will use this option to detail the cost of an average piece of plush used in
their crane, in terms of the lowest denominator coin used to coin up the game. EXAMPLE: If the
average cost of a piece of plush is $1.50 and the lowest denominator coin used to coin up the game is
$0.25 then the number entered for this option will be 6 ($1.50 / $0.25 = 6). The available plush costs
for this option are 1-20.
17. DESIRED PAYOUT – The operator will input the desired payout for the auto percentaging mode. The
available percentages for this option are 20% - 50%.
18. TICKETS TO PLAY – This option is used only if you have a ticket dispenser. In this option the operator
has the ability to set the number of tickets that a player will be awarded just for playing the game. The
available range is 0-99 tickets.
19. TICKETS IF LOSE - – This option is used only if you have a ticket dispenser. In this option the operator
has the ability to set the number of tickets that a player will be awarded when a piece of plush is not
won. The available range is 0-99 tickets.

14
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PROGRAMMING
20. FACTORY DEFAULTS – A setting of “0” for this option will keep the latest operator settings. A setting of
“1” for this option will restore all options to factory defaults.
21. CENTERING – This option allows the operator to position the crane any where on the play field. If option
21 is set to “0” (Off), the crane head will position itself at the beginning of the game according to the
operator pre-sets in options 14 and 15. If option 21 is set to “1” (On), the crane head will position itself
at the end of the game according to the operator pre-sets in options 14 and 15.
22. SNAP – This option allows the operator to turn off and on the snap of the claws at the start of the game.
If option 22 is set to “0” (Off), the claws will not snap together at the start of a game.
If option 22 is set to “1” (On), the claws will snap together at the start of a game.
23. GAMES PER CREDIT – This option determines how many games or turns the player gets per credit.
This option is useful if you have a minimum coin value that is so high you need to give the customer
multiple games to get good value. The range for this option is 1-9. The default value for this option is
“1”.
24. COIN DISCOUNT – This determines the number of consecutive credits (without playing a game) given
before dispensing a free game. For example: If this option was set to “2”, each time 2 coins IN A
ROW were put in, a free game would be given. The range for this option is 0-9. The default value for
this option is “0”.
25. UP/DOWN MOTOR TEST – When the operator moves the joystick left and right the claw will raise and
lower respectively. The display will change from:
0-1 if the up switch is made
0-2 if the down switch is made
0-3 if both switches are made
26. LEFT/RIGHT MOTOR TEST – When the joystick is moved left and right the wagon assembly will move to
the left and right. The right display will change from:
0-1 if the left home switch is made
27. FRONT/BACK MOTOR TEST – When the joystick is moved left and right the wagon assembly will move
forward and backward. The right display will change from:
0-1 if the back home switch is made
Entering the Programming Mode
To enter the programming mode, open the front door and press the button marked PROG, located on the
main board housing inside the front door, and the crane will move to the front center of the game. NOTE:
The game WILL NOT go into the programming mode if the door is “closed”, or the door switch has been
pulled to the outer most position. Once you are in the programming mode move the joystick forward and
backward or use the forward button to move through the modes. To change the value of the mode move the
joystick left and right or use the right button. Once all options have been set, press the drop button and the
game will return to regular game play with the new settings. For a 2 button control panel, press the third
button located inside the front door.
Entering the Accounting Mode
To enter the accounting mode, open the front door and press the button marked ACCOUNT, located on the
main board housing inside the front door. The left displays will flash between “cr” (credits) then the number of
credits 1-9999. If the operator presses the drop button the displays will flash “pl” (plush), then the number of
plush that have passed through the sensor. These numbers can never be reset and WILL NOT match the
numbers on the mechanical counters from the counters. It is advisable that the owner note this difference so
that they will be able to track actual software coins/credits and plush out vs. mechanical counters for
accounting purposes.

15
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PROGRAMMING
Test Mode Explanation
Every time that the game is powered up, or the door is closed, the game will run through a test mode to check
the following items:
-HOME BACK SWITCH -FRONT/BACK MOTOR -PRIZE SENSOR
-HOME LEFT SWITCH -LEFT/RIGHT MOTOR -OUT OF RANGE
-UP SWITCH -CREDIT/COIN DISCONNECT -E² (MEMORY)
-DOWN SWITCH -CLAW CLOSE, CLAW OPEN
If any of the above items are malfunctioning, the game will light the 4 decimal points on the podium displays.
This will alert the operator that there has been a problem. The operator needs only unlock and open the front
door and the error codes will be displayed one at a time on the left display. To move to the next error code
the operator needs to press the drop button. Repairs should be made to those areas in which errors have
been logged. When all codes have been seen and the door is closed the game will reset error codes, run
through a test mode to check for proper operation and, if all is well, game play can start. If the 4 decimals
once again light up, the operator will need to check the error codes again. The play can continue to the best
of the machine’s abilities, with problems, until the errors are corrected. At no time should the game be
inoperable unless a key component is damaged.
Error code 10/11 will alert the operator that the game has paid out 8 too many or 8 too few pieces of plush
than in auto percentaging. If this error is logged the game will automatically revert to MANUAL settings until
one of the following options is changed: (COST OF PLUSH, AUTO % MIN., % PAYOUT, OR GAME COST.)
This is why it is imperative that the manual settings be setup before auto percentaging is used.
NOTE: Changing one of these options will reset error code 10/11 and the game will begin auto percentaging
with the new settings.
NOTE: Some items on the list cannot be detected by the game and require that the operator watches for
these actions to be performed during the start up test mode. (Claw close, Claw open.)

Error Codes
# Problem Solution
1 E² (Memory) Replace Microprocessor @U7
2 Prize Sensor Check/Replace Prize Sensor
3 Up Sensor Check/Replace Up Sensor
4 Down Sensor Check/Replace Down Sensor
5 Left/Right Sensor Check/Replace L/R Sensor
6 Front/Back Sensor Check/Replace F/B Sensor
7 Left/Right Motor Check/Replace L/R Motor
8 Front/Back Motor Check/Replace F/B Motor
9 Counter Disconnect Just a warning that the
credit/coin counters were
disconnected at some time.
10 Out Of Range (High) Change setting for the Cost of
Plush, Auto % min, % Payout,
or Game Cost
11 Out Of Range (Low) Change setting for the Cost of
Plush, Auto % min, % Payout,
or Game Cost

16
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QUICK TROUBLESHOOTING
PROBLEM PROBABLE CAUSE SOLUTION
THE DECIMALS ON THE 4 THIS IS IN FACT NOT A PROBLEM BUT A WAY OF OPEN THE FRONT DOOR AND THE
DISPLAYS ARE LIT UP LETTING THE OPERATOR KNOW THAT THERE ERROR CODES ARE SHOWN ON THE
WAS A PROBLEM DURING THE START UP MODE DISPLAYS. TO ADVANCE THROUGH
THE ERROR CODES, PRESS THE
DROP BUTTON
NO GAME POWER ON-OFF SWITCH ON THE GAME IS TURNED OFF TURN POWER ON
BLOWN A.C. POWER FUSE REPLACE WITH PROPER FUSE
GAME NOT PLUGGED IN OR CORD DAMAGED CHECK POWER CORD
BAD TRANSFORMER CHECK PROPER VOLTAGES
TRANSFORMER HARNESS NOT CONNECTED CHECK HARNESS
BAD POWER MODULE REPLACE POWER MODULE

GAME WILL NOT TAKE BAD COIN SWITCH CHECK W / METER AND REPLACE
MONEY OR GIVE CREDITS COIN DISCOUNTING OPTION IS SET WRONG CHECK PROGRAMMABLE SETTING
CORRECTLY COINS PER CREDIT SETTING INCORRECT CHECK PROGRAMMABLE SETTING
BAD COIN MECHANISM ADJUST OR REPLACE
LOOSE OR DAMAGED HARNESSING CHECK W / METER AND REPAIR
BAD MAIN P.C. BOARD REPAIR OR REPLACE MAIN BOARD

HEADLIGHT / BLINKING BAD BULB REPLACE BULB


LIGHTS DO NOT LIGHT BAD DRIVE TRANSISTOR ON P.C. BOARD REPLACE TRANSISTOR
BLOWN 12V FUSE ON MAIN P.C. BOARD REPLACE WITH PROPER FUSE
DISPLAYS DO NOT WORK BAD 12V FUSE REPLACE WITH PROPER FUSE
BAD DISPLAY P.C. BOARD REPAIR OR REPLACE P.C. BOARD
BAD MAIN P.C. BOARD REPAIR OR REPLACE P.C. BOARD
LOOSE OR DAMAGED DISPLAY HARNESSING CHECK W / METER AND REPAIR
CRANE OR WAGON DOES BAD MOTOR REPLACE MOTOR
NOT MOVE LOOSE OR DAMAGED HARNESSING CHECK W / METER AND REPAIR
BAD SWITCH ON BUTTON OR JOYSTICK REPLACE SWITCH
BAD HARNESSING TO BUTTONS OR JOYSTICK CHECK W / METER AND REPAIR
BLOWN FUSE TO MOTORS ON MAIN P.C. BOARD REPLACE WITH PROPER FUSE

CRANE KEEPS TRYING TO BAD LIMIT SWITCH (S) REPLACE SWITCH (S)
MOVE IN THE HOME LIMIT SWITCH NOT ALIGNED WITH ACTUATOR ALIGN SWITCH AND ACTUATOR
POSITION
CLAW WILL NOT CLOSE BLOWN FUSE TO CLAW ON MAIN P.C. BOARD REPLACE WITH PROPER FUSE
BAD COIL REPLACE COIL
LOOSE OR DAMAGED HARNESSING CHECK W / METER AND REPAIR
CLAW HAS MECHANICALLY JAMMED FIND JAM AND REPAIR
CLAW STAYS CLOSED BAD DRIVE TRANSISTOR ON MAIN P.C. BOARD REPLACE TRANSISTOR
CLAW HAS MECHANICALLY LOCKED FIND JAM AND REPAIR
AUTO PERCENTAGING IS PROGRAMMING IS NOT CORRECTLY SET SET OPTIONS “9” AND “17”
NOT FUNCTIONING BAD PRIZE SENSOR REPLACE PRIZE SENSOR
LOOSE OR DAMAGED SENSOR HARNESS CHECK W / METER AND REPAIR
CLAW GOES DOWN AND DOWN SWITCH BAD REPLACE DOWN SWITCH
THEN UP BUT DOES NOT LOOSE OR DAMAGED HARNESS TO DOWN CHECK W / METER AND REPLACE
CLOSE SWITCH
CLAW COMES UP AND UP SWITCH BAD REPLACE UP SWITCH
ABOUT 15 SEC. PASSES LOOSE OR DAMAGED HARNESS TO UP SWITCH CHECK W / METER AND REPLACE
BEFORE CRANE MOVES TO
THE HOME POSITION

CRANE OR WAGON MISSING OR DAMAGED O-RING DRIVE BELTS REPLACE O-RING BELTS
WHEELS SLIP LOOSE SET SCREWS IN WHEELS TIGHTEN SET SCREWS
LOOSE SET SCREWS IN DRIVE COUPLER TIGHTEN SET SCREWS
RAILS NEED TO BE SCUFFED SCUFF TOP OF RAILS WITH
SANDPAPER
17
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QUICK TROUBLESHOOTING
- NOTE: A self-test will be performed each time the front door is “closed” or the game is powered up.
- NOTE: The game will not count credits or plush-out on either the mechanical or software counters while the
front door is open.
- NOTE: If the Wagon does not move smoothly through a full travel from left to right, check to see that the
wheel spacing is correct. If the spacing is correct then check the 2 cabinet rails for burrs that may
cause the wheels to bind.
- NOTE: If the Crane does not move smoothly through a full travel from front to back, check to see that the
wheel spacing is correct. If the spacing is correct then check the 2 cabinet rails for burrs that may
cause the wheels to bind.
- NOTE: If the micro track for the left to right movement is binding during its travel, check to see if the top
mirror bracket’s edge, also the shelf the micro track rides on, has been de-burred.
- NOTE: If the front door is having trouble closing fully, check to see that the front light harness is tie wrapped
above the highest point of the prize chamber wall. Next, check to see that the prize chamber wall is
far enough to the right to allow the right edge of the prize chamber doorframe to swing pass. Finally,
check to see that the hinge leaf length is short enough to prevent binding in the cabinet frame.
- NOTE: If the door will not lock properly or locks with difficulty, check to see if the lock rotates smoothly.
Next, check that the lock rods are not binding on the lock cam or the lock rod guides. Next, check
that all friction points have been lubricated with molly grease. Finally, if need be, file the lock rod
guides such that the door closes and locks smoothly but be careful not to file out too much, for this
may cause the door not to pull tightly to the cabinet as it was intended to do.
- NOTE: If the decimals light up on the displays after a self-test, an error has been logged. When the door is
in the open position, error codes will be shown on the left display. To advance through the error
codes press the drop button.
- NOTE: If, at the beginning of the self-test mode, the claw does not drop, one or more of the following may
apply: the prize sensor is not working or blocked; the string or string lever is mechanically binding;
the up or down switch is sticking or misaligned from its actuator.
- NOTE: If claw stays closed it is likely that the diode has blown and the transistor controlling the claw has
also blown. Shut off the game immediately and have a new diode (in coil assembly,) and transistor
(Q10 on main board,) installed. If the capacitors at C16 and C54 are not removed from the main
board, remove them for added protection to the solenoid transistor @ Q10.
- NOTE: If claw is jerky while being lowered, it is likely that the up spring is missing or not properly elongated.
Another possibility is that the string has mechanically bound on the spool. To fix the string binding,
enter programming mode and go to mode 26. By moving the joystick to the left and right you are
able to raise and lower the claw mechanism. Move the crane over the prize chute and lower the
claw mechanism all the way until it starts to wind up backwards. Reverse the motor direction to
raise the claw mechanism and properly rewind the string on the spool. Exit the programming mode
and the string should be free of mechanical binding.
- NOTE: If the claw stays open, first check for bad fuses on the main board, next check that there are no
wires dislodged from the connectors in the harness between the wagon and the crane, the harness
between the wagon and the main board, the crane assembly and the wagon assembly. If the
problem still exists and no fuses are blown or wires dislodged it is likely that the transistor controlling
the voltage to the claw has blown on the main board. Replace main board and have the other main
board repaired by electronics.

- NOTE: If the crane/wagon in the home position, still tries to move left or back, check to see that the
actuators are both present. Check to see that the sensors are present. Next, check to see that the
sensors and the actuators are both aligned. Then check to see that the sensor wires are not
dislodged from the connectors. Finally replace the sensor, it is likely to be bad.

18
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GAME REPAIR
WARNING: ALWAYS REMOVE POWER TO THE
GAME BEFORE ATTEMPTING ANY SERVICE,
GLASS
UNLESS NEEDED FOR SPECIFIC TESTING. REPLACEMENT
FAILURE TO OBSERVE THIS PRECAUTION
COULD RESULT IN SERIOUS INJURY TO 1. Remove all A.C power from the game.
YOURSELF OR OTHERS. 2. Open the front door and carefully “unzip” the
rubber molding. NOTE: The rubber molding
TROUBLESHOOTING can be unzipped with a Philips head
PHILOSOPHY screwdriver and “PLEDGE”® as a lubricant.
To find problems with this game, always first check 3. Carefully remove all broken glass from the
what should be obvious. See that the game is rubber molding channel.
plugged in, and all of the fuses on the game are 4. Lubricate the zip channel and molding channel
good.
all around the opening.
Next, check to see that all of the connectors are 5. Carefully install the new glass starting from the
firmly seated, and that none of the wires have pulled bottom and working your way up both sides
out of them.
simultaneously finishing with the top. NOTE:
When trying to find out if specific components are The glass is a tight fit and extreme caution
bad or not, try swapping them with components from should be used when installing. If difficulty is
another player station to see if the problem moves
anticipated or encountered, your local auto
with the component, or stays where it was. This will
help you to know if you have a problem with a glass installer will be familiar with the molding
specific component, or maybe a problem with either since it is a windshield gasket. Their personnel
the wiring or the Main P.C. Board. Use extreme will be able to successfully install the window
caution when using probes or volt-meters if the
for you.
game is powered up. If checking continuity, it is
important to disconnect the harnessing at both ends, 6. Using the window installation tool, “zip” the
as attached they may yield erroneous results. molding together in a clockwise rotation.

If P.C. Boards are suspected as the cause of


problems, check to see that all I.C. chips are firmly LENS
seated on the boards.
REPLACEMENT
MAIN P.C. BOARD
1. Remove all A.C. power from the game.
REPLACEMENT
2. Unlock and open the front door.
1. Remove all A.C. power from the game.
3. Locate the lens housing of broken lens.
2. Unlock and open the front door.
4. Remove the three nuts and bolts retaining the
3. Remove the 4 mounting screws that secure the
lens housing in the top panel.
main board cover in place.
5. Remove the lens housing, fold back edges and
4. Carefully remove all of the connectors from the
install new lens.
P.C. Board.
6. Reassemble in reverse order.
5. Remove the 4 long plastic hexagon nuts that
secure the board to the main board housing.
6. Gently pull the P.C. Board from the mounting
studs.
7. Reassemble in the reverse order using a new
Main P.C. Board.

19
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GAME REPAIR
BULB REMOVAL OF WAGON
REPLACEMENT MECHANISM
1. Remove all A.C. power from game.
1. Remove all A.C. power from game.
2. Unlock and open front door.
2. Unlock and open the front door.
3. Locate lens housing of bad bulb.
3. Remove crane assembly as detailed previously.
4. Remove the three nuts and bolts retaining the
4. Loosen black thumbscrew securing the micro
lens housing in the top panel.
track bracket in place. (The thumbscrew is
5. Remove housing, fold back edge to remove lens.
located on the upper right face of the wagon
6. Replace old bulb with new bulb.
assembly.)
7. Reassemble in reverse order.
5. Slide the micro track bracket to the right and up
PLUSH RETAINER to disconnect it from the wagon assembly.
REPLACEMENT 6. Carefully lift the entire wagon assembly off the
rails and rotate clockwise until the left front
1. Remove all A.C. power from the game.
wheel clears the front rail.
2. Unlock and open the front door.
7. Lower the front of the wagon assembly and
3. Carefully unbolt the 6 bolts holding the plush
remove the assembly from between the two rails.
retainer to the play field.
8. The wagon assembly can now be removed from
4. Remove the old plush retainer.
the cabinet so necessary maintenance / repairs
5. Reassemble in reverse order using new plush
can be made.
retainer.
9. Reassemble in reverse order.
REMOVAL OF CRANE
MECHANISM PRIZE SENSOR
REPLACEMENT
1. Remove all A.C. power from the game.
2. Unlock and open the front door. 1. Remove all A.C. power from the game.
3. Slide the crane assembly to the front center of 2. Unlock and open the front door.
the crane. 3. Remove the connector from the prize sensor
4. Loosen black thumbscrew securing the front to board.
back micro track bracket in place. (The 4. Remove the 3 plastic hexagonal nuts securing
thumbscrew is located on the front face of the the sensor board to the bracket.
crane assembly nearest the door.) 5. Carefully remove the sensor board from its
5. Slide the micro track bracket forward and up to mounting studs
disconnect it from the crane assembly. 6. Reassemble in reverse order using a new prize
6. Carefully lift the entire crane assembly off the sensor board.
rails approximately 2 inches, shift to the left as
far as possible, drop the right side down past the
right crane rail and slide the entire assembly out
from between the two separator rails.
7. The crane assembly can now be removed from
the cabinet so necessary maintenance / repairs
can be made.
8. Reassemble in reverse order.
20
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GAME REPAIR
STRING REPLACEMENT 4. Loosen two thumbscrews securing crane
housing cap in place and remove. NOTE: This
1. Remove all A.C. power from the game. step is only for the two motors in the crane
2. Unlock and open the front door. assembly.
3. Remove crane assembly as detailed previously. 5. Remove drive o-rings and wheels from the bad
4. Disconnect the claw assembly from the crane motor.
assembly by removing the two bolts securing the 6. De-solder the motor leads from the bad motor.
aluminum coil cap to the coil housing. NOTE: Be sure to note which wire goes to which
5. Take the replacement string and tie a knot at motor lead, for if they are reinstalled backwards
one end. the motor will run in the opposite of its intended
6. Using a lighter, melt the other end of the string direction.
and form a point before it completely cools. 7. Carefully remove bronze bushing supporting the
7. Feed the pointed string end up through the hole motor shaft of the bad motor. NOTE: This step
in the coil cap and pull until the knot is firmly is only for the two motors in the crane assembly.
seated on the inside of the cap. 8. Remove the 4 bolts securing the motor to the
SEE CRANE ASSEMBLY DIAGRAM AND housing.
STRING ROUTING DIAGRAM 9. Carefully remove the bad motor.
8. Feed the pointed end up through the hole in the 10. Reassemble in reverse order using new motor.
bottom of the crane assembly housing. NOTE: When motor is completely reinstalled,
9. Feed string over first string guide then under place one drop of thread lock on each of the 4
second string guide. bolts that secure the motor in place to prevent
10. Finally feed the string through the hole in the the bolts from backing out.
side of the string spool, (attached to the motor
FUSE REPLACEMENT
shaft,) and tie another knot.
11. String is now properly strung. CAUTION FOR CONTINUED PROTECTION
AGAINST RISK OF FIRE, REPLACE ONLY WITH
12. Reattach the claw assembly to the crane
THE SAME TYPE OF FUSE HAVING THE SAME
assembly using the two bolts that were removed ELECTRICAL RATING.
in step 4.
AREA LOCATION AMP VOLT
13. Reinstall the crane assembly into the game and
MAIN BOARD F2 6 MDQ 250
set it in the home position with the claw F3 3 MDQ 250
assembly hanging in the prize chute. F4 4 MDQ 250
14. Turn on the game and the crane will F5 4 MDQ 250
POWER MOD — 3 MDQ 250
automatically rewind the string properly.
CORD REPLACEMENT
MOTOR
REPLACEMENT IF THE SUPPLY CORD IS DAMAGED, IT MUST BE
REPLACED BY THE MANUFACTURER OR ITS
1. Remove all A.C. power from the game. SERVICE AGENT OR A SIMILARLY QUALIFIED
PERSON, IN ORDER TO AVOID A HAZARD.
2. Unlock and open the front door.
3. Remove crane and or wagon assembly as
detailed previously. NOTE: What is removed
depends on which motor has gone bad.

21
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PARTS LISTINGS
MECHANICAL PARTS DECALS
5011 SPRING CG7001 DECAL PRIZE DOOR
CG1001 LEFT FRONT CORNER CG7002 DECAL STOP SIGN
CG1002 RIGHT FRONT CORNER CG7003 DECAL CORNER STREET
CG1003 REAR CORNER CG7006 DECAL BUMPER
CG1004 TOP FRONT PANEL CG7007 DECAL SIDE MARQUEE
CG1005 BOTTOM FRONT PANEL CG7008 DECAL FRONT STREET
CG1006 CABINET DOOR CG7009 DECAL TIRE / STREET
CG1007 PRIZE DOOR CG7010 DECAL SIDE / ICE LOGO
CG1008 SIDE PANEL CG7012 DECAL PODIUM
CG1013 LOCK CAM CG7013 DECAL CONTROL PANEL JOY
CG1014 UPPER LOCK ROD CG7015 DECAL CONTROL PANEL BUTTONS
CG1015 LOWER LOCK ROD CG7027 DECAL FRONT MARQUEE
CG1018 PODIUM
CG1020 FRONT CABINET RAIL ELECTRICAL PARTS
CG1031 REAR CABINET RAIL
CG1036 MAIN PCB COVER
2027 FAN
CG1052 3” SWIVEL CASTER
2132 GE BRIGHT STICK
CG1055X WAGON ASSEMBLY
2970 DOOR SWITCH
CG1061X CRANE ASSEMBLY
AR2007 6X9 SPEAKER
CG1054 WAGON ROLLER SHAFT
2388 CAP 1.0 UF 10% 100V
CG1069X TRACK MOUNT RAIL ASSEMBLY
CG2012 F/B, UP, DOWN SENSOR
CG2008 MOTOR / GEARBOX
CG2013 L/R SENSOR
CG3019 THUMB SCREW
CG2010 F/B, UP, DOWN ACTUATOR
CG3030 WHEEL
CG2011 L/R ACTUATOR
CG4003 O – RING DRIVE BAND
2933 MINI 12 PIN PLUG
CG1062 CRANE MOTOR HOUSING CAP
2935 MINI 15 PIN PLUG
CG1066 CRANE UP SPRING
CG3038X SOLENOID ASSEMBLY
CG1070 COIL HOUSING
CG2002 TRANSFORMER
CG1073 COIL SLIDER
CG2006 RED LIGHT
CG1075 COIL PLUNGER
CG2032X DISPLAY PCB
CG1078A SMALL CLAW
CG2034X MAIN PCB
CG1078B MEDIUM CLAW
2080 BRIDGE RECT. 10 AMP 400V
CG1078D JUMBO CLAW
208004 VOLTAGE REG IC LM 338K
CG3036 COIL CLAW INTERCONNECT
2110 TRANSISTOR TIP 122
CG3037 CLAW SPIDER
2124 VOLTAGE REG IC LM 585
CG4004 SPRING
CG2039X PRIZE SENSOR PCB
CG3006 CLEAR LENS
HD20224 5V COUNTER
CG2014 JOYSTICK
CG2600 DBV MARS SERIES 2000
CG3008 MICRO TRACK 56 LINK
CG3009 MICRO TRACK 35 LINK
CG3013 COIN FUNNEL
CG3026 MIRROR
CG3027 FRONT GLASS
CG3028 SIDE GLASS
CG4001 WINDOW GASKET
CG4014 LOCK T – HANDLE
CG5015 LOCK BARREL
CG9001 SERVICE MANUAL
CG9010 FAN SHROUD
CG5001 WINDOW INSTALLATION TOOL

22
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +1.561.391.7200

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To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +1.561.391.7200

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To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +1.561.391.7200

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To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +1.561.391.7200

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To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +1.561.391.7200

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To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +1.561.391.7200

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To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +1.561.391.7200

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To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +1.561.391.7200

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To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +1.561.391.7200

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To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +1.561.391.7200

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To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +1.561.391.7200

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To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +1.561.391.7200

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To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +1.561.391.7200

Warranty
I.C.E warrants all components in the PLUSH BUS™ game to be free of defects in
materials and workmanship for a period of ninety days from the date of purchase.

This warranty does not cover items damaged due to normal wear and tear, sub-
jected to abuse, improperly assembled by the end user, modified, repaired, or oper-
ated in a fashion other than that described in the service manual.

If your PLUSH BUS™ game fails to conform to the above-mentioned warranty,


I.C.E.'s sole responsibility shall be at its option to repair or replace any defective
component with a new or remanufactured component of equal to or greater O.E.M.
specification.

I.C.E. will assume no liability whatsoever, for costs associated with labor to replace
defective parts, or travel time associated therein.

I.C.E.'s obligation will be to ship free of charge, replacement parts by U.P.S.


Ground, U.S. mail, or other comparable shipping means. Any express mail or over-
night shipping expense is at the cost of the purchaser.

Products will be covered under warranty only when:

· The serial number of the game with the defective parts is given.

· The serial number of the defective part, if applicable, is given.

· Defective parts are returned to I.C.E., shipping pre-paid, in a timely fashion, if


requested by I.C.E.

· A copy of the sales receipt is available as proof of purchase upon request of


I.C.E.

I.C.E. distributors are independent, privately owned and operated. In their judg-
ment, they may sell parts or accessories other than those manufactured by I.C.E.
We cannot be responsible for the quality, suitability, or safety of any non-I.C.E.
part, or any modification, including labor, which is performed by such a distributor.

46
To Purchase This Item, Visit BMI Gaming | www.bmigaming.com | (800) 746-2255 | +1.561.391.7200

WARRANTY

ICE Inc warrants that all of its products will be free from defects in material and workmanship.

When placing a warranty request, please be prepared to provide the following information:

· Serial Number of Game or Bill of Sale


· Machine Type
· A Detailed Description of the Equipment Fault Symptoms

ICE product, including Cromptons, Sam’s Billiards, Uniana and Bell Fruit is warranted as follows:

· 180 days on the Main PCB and Computers


· 90 days on all other components (i.e. DBV’s, Ticket Dispensers, etc)
· 30 days on repaired items
· 3 years on all Crane Harnessing
· 9 Months on Printers

ICE Inc shall not be obligated to furnish a warranty request under the following conditions:

· Equipment has been subjected to unwarranted stress through abuse or neglect


· Equipment has been damaged as a result of arbitrary repair/modification attempts
· Equipment that has failed through normal wear and tear

ICE Inc will assume no liability whatsoever for costs associated with labor to replace defective parts or
travel time associated therein.

All defective warranty covered components will be replaced with new or factory refurbished components
equal to OEM specifications. ICE Inc will cover all UPS ground, or comparable shipping means, freight
costs during the warranty period. Expedited shipments are available for an additional charge.

Defective parts are returned to ICE Inc, at the customer’s expense, in a timely fashion.

ICE distributors are independent, privately owned and operated. In their judgment, they may sell parts
and/or accessories other than those manufactured by ICE Inc. We cannot be responsible for the quality,
suitability or safety of any non-ICE part, modification (including labor) that is performed by such a
distributor.

I.C.E. Parts/Service Dept.


Innovative Concepts in Entertainment
10123 Main St.
Clarence, NY 14031
Phone #: (716) - 759 – 0360
Fax #: (716) – 759 – 0884

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