MODULE 4 : SERVICES/ Level: 9th form

Brainstorming: A service= an amenity / a facility / a utility : it’s a work done by someone / group
that benefits others.
Hospital / dispensary ( clinic
Post-office : serves to send = infirmary) provides health Internet : allows surfing to look
letters or packages / to pay bills/ care for information/ to entertain
to buy stamps… oneself / to communicate
services
Youth hostel= offers cheap Hotel = provides accommodation
accommodation mainly for young Transport : allows people for travellers / tourists
people to travel / get around

Lesson 1 : At the Airport

Lexis Grammar
 At the airport : 1) Function: offering help:
-People can travel to another place  May / can I help you ?
-The plane starts its journey = flight / trip / from an  Let me take care of your extra
airport (= departure), and arrives to handbag
another (= arrival )  Would you like some help?
- The pilot flies the plane.  Do you need some help?
- A flight attendant is someone who  What can I do for you?
works on the plane assisting the passengers:
He is also a steward a ( if a man) , a stewardess 2) Polite request =
if a woman = air-hostess requesting others to do
-Passengers are people boarding a ( =travelling by ) plane something:
-A boarding pass: a pass that
authorizes a passenger to board an  Would you mind helping me
aircraft ( a plane). carry this bag, please?
-The plane takes off when the flight  Would you mind joining the
starts. When it arrives to its queue, please?
destination it lands.  Could you fasten your seat
-Usually passengers prefer the window belts?
seat to the aisle seat.  Could you throw the cigarette
away?
-People carry their luggage in
Would you mind + verb +
suitcases and usually extra handbags
ing
-On the plane, passengers should fasten their
Could you + VP
seat belts for their security
Can / may + v ( base
form), please?
Lesson 2 : internet shopping

Advantages = benefits of the internet:

The internet has become more and more beneficial = useful.
Millions of people around the world use it on regular basis and even have
access to it from home, work, cafés or even the street.
Thanks to the internet, people are able to:
- Share / exchange information / emails / private messages/ files
- Do research for a school project
- Download / watch online their favourite songs, films, programmes...
- Communicate with distant friends and family Access different types of information and select
the required ones
- Shop online = buy things on the internet

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 Benefits of shopping online: Among the many advantages that the Internet has, is online
shopping. It:
- Saves time and efforts.
- Is convenient: (The stores are almost never closed. Shoppers can shop in their pajamas.)
- Provides a wide variety / range of products. People can both shop for goods and services
- Presents good discounts / lower prices.
- Offers detailed information of the product.
- Allows online shoppers to compare various models / brands.
- Allows them to save on gas, so they also don’t have to worry where to park their car.
- There are no annoying crowds or long lines to check out.
- Online shopping is funny, economical , time-saving and comfortable= easy and quick
 Disadvantages of online shopping ( e-shopping) = when shopping online , people =

- Can’t examine the items and have a real idea about their quality
- do not always know if a site is a legitimate / valid / legal store and if is secure to shop.
- often do not have a person to talk to when dealing with a problem.
- sometimes lose the power to negotiate the price and payment terms that may exist in
local stores.
- Can get hacked = because they have to provide their personal details ( credit card) that
can be stolen and misused
- May wait so long for the delivery
- Can get hooked / addicted to online shopping

Lesson 3 : Tourism

 Tourism (N / activity) = travelling for recreational , leisure or business purposes

 A tourist: ( N ) = a person who travels for pleasure, usually sightseeing and staying in
hotels
 Sightseeing ( n) = The act of visiting sights of interest (
tourist attractions as:
- monuments / ruins the desert or
saharian dunes

- beaches mountains ...

 Boom = a period of economic growth 

“ After the crisis of Covid 19, I hope there’ll be an economic
boom in my country soon thanks to tourism”
 Amount = a collection/quantity of something that cannot be counted 
 To experience ( v) = if you experience something, it happens to you, or you feel it
 To achieve = to succeed in finishing something or reaching an aim, especially after a lot
of work or effort “ my country can achieve an economic boom”
 Comfort = a pleasant feeling of being relaxed
 After a tourist decides about his destination, he needs : A travel
agency / booking service to book his flight, a passport and a backpack for
his luggage

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 Grammar: the present perfect SB p. 89
a) I could see the amount of progress that your country has made. = Talking about “ Changes
b) I have visited many countries and have never enjoyed the kind of comfort that I am
experiencing now in Tunisia. = talking about experience
c) Tunisia has achieved a lot in this field = Giving news

Form: have ( ⵐ haven’t ) / has ( ⵐ hasn’t) + past participle

USES: 1) Talking about “Experience”
2)Talking about “ Changes” (differences between past and present) 3) Giving
news

IMPORTANCE OF TOURISM : Millions of people all over the world like travelling. They travel to
see other countries and continents, modern cities and the ruins of ancient towns, they travel
to enjoy picturesque places or to learn about other cultures. It's always interesting to
discover new things and different ways of life, to meet different people, to try
different food, to listen to different music.
People who live in the country side often like to go to a big city in order to visit museums
and art galleries, things they don't have at their hometown. They like to buy in elegant shops
and to dine at exotic restaurants. People from the city often like a quiet holiday by the sea or
in the mountains where they can sunbathe or walk. Many tourists love taking photographs of
everything that interest them - the sights of a city, old churches and castles, views of
mountains, lakes, valleys, plains, waterfalls, forests, different kinds of trees, flowers and
plants, animals and birds.

People travel by train, by plane, by ship or boat and by car. All means of travel have their
advantages and disadvantages. And people choose one according to their plans and
preferences. The fastest way of travelling - is travelling by plane, but the most comfortable is
travelling by ship and the cheapest is travelling on foot.

If we like travelling, we see and learn a lot of things that we can never see or learn at
home, though we may read about them in books and newspapers and see pictures of them on
TV. The best way to study geography is to travel and the best way to get to know and
understand the people is to meet them in their own homes.

Lesson 4: transport
Transport : a means of transporting from one place to another as a truck or bus./ a system
of public travel.

People can travel by :

Land : using :/ the Sea : using :

metro Air : using
Ships / water-buses / :
the underground / the The plane /
boats / submarines...
car / the camel / horse balloon
/ The bus / the train
Lexis Grammar
- Convenient ( adj) : accessible / easy to
reach Conditional type I ( one)
- Frequent ( adj) : repeated / constant / If + present = future
scheduled Function: possibility / probability
- Suburbs ( N) = environs = surrounding If clause: condition ( real possible situation)
region The main clause: result
- Available: you can find it easily  If the train goes faster, I will be on time
- Enquiry: question =seeking information

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 - Throughout = everywhere= all over  If there are repairs on the road, you
- To give a hand = to help won’t be back home
- Bus map: shows details of where the before 13:00
buses go  You’ll enjoy the sights if
- Probably: possibly you take the double-
decker bus,
 I will check my street map
if I get lost in London

 Some people prefer the bus to the other means of transport because it’s convenient,
frequent and cheap.
 Others enjoy travelling by train because it’s fast and it
allows sightseeing
 For long distances, the best means of transportation is
undoubtedly the plane. It’s the fastest and most
comfortable
 Air transport provides unbroken journey
over land and sea.
 See AB p. 116 : WRITING
TWO

Lesson 5 : communication
Communication is essential to keep in touch ( to remain in contact ) with others . When
you want to communicate with distant ( living far away ) people, you can use different
means ( exp: letters, e-mails, messages.....) but the most practical one can certainly be the
telephone.

There are different types of phones:

1. Walkie talkie 2 .Cordless phone 3. video phone 4-WAP phone 5-pay phone
1= The walkie-talkie : two-way radio communication system for short range communication
( used by police)
2= Cordless phone : an extension not connected by a wire( cord, cable) , so you can use it
around the house.

3= Video phone: a special phone with a screen so you can see the person you’re speaking
to.

4= WAP phone: a mobile phone with an access to the internet.

5= Pay phone: a phone in a public place operated with money, a credit card or a phone card

The mobile phone is the most preferred nowadays because you can take it with you
and use it easily: it’s very practical. Apart from communication, it allows you to access
the net, do research, exchange information..etc. however, it can go:
- Out of credit ( money)

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- Out of charge = the battery is dead ( flat, out of power)
So you need to recharge it with money and electricity.
1) Fair = an exhibition = gathering of producers to expose their products
2) Sellers = People who sell/dealers/merchants etc.
3) Diary = a personal record of daily events, appointments, observations, etc.
4) Suit (vb)= to be fit/ acceptable

GRAMMAR :
1) Has got to/ have got to + infinitive = expressing necessity ( I’ve got to help
her because she’s ill)
2) Making suggestions:
a- How about + gerund ( v-ing) exp: how about meeting up to discuss how the
sellers might work together?
b- How about + noun : exp: how about lunch?
c- Shall I ../ we + inf. Exp: Shall I meet you at your office?
d- Why don’t you …+ inf. Exp. Why don’t you come round here?

3) Use of gerunds: Verb-ing :

a- As a subject: smoking is dangerous
b- After some verbs: ( like , enjoy, love , start, finish, dislike…) . exp: she enjoys
swimming.
c- After prepositions: before / after / by…
d- In noun compounds: swimming-pool / frying-pan …..