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 Coyle Supply Chain Management: A Logistics Perspective, 9th Edition
 Chapter 2 Test Bank
 Multiple-Choice
 10. Ensuring the availability of the right product, in the right quantity, and the right condition, at
     the right place, at the right time, for the right customer at the right cost, is which definition of
     logistics?
             a. Seven Rs
             b. Council of Logistics Management
             c. Society of Logistic Engineers
             d. supply chain logistics
 ANSWER: a, Page 37 inside Table 2.1
 11. Logistics is the process of anticipating customer needs and wants; acquiring the capital,
     materials, people, technologies, and information necessary to meet those needs and wants;
     optimizing the goods- or service-producing network to fulfill customer requests; and utilizing
     the network to fulfill customer requests in a timely manner. This is a
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Coyle Supply Chain Management: A Logistics Perspective, 9th Edition
Chapter 2 Test Bank
                                                2-3
Coyle Supply Chain Management: A Logistics Perspective, 9th Edition
Chapter 2 Test Bank
20. Marketers have begun to recognize the strategic value of place in the marketing mix, as well as
    the benefits resulting from high-quality logistical services. As a result, which has been
    recognized as the interface activity between marketing and logistics?
           a. product
           b. promotion
           c. price
           d. customer service
ANSWER: d, Page 52
21. It can be argued that    ? is the second language of logistics and supply chain management.
           a. quality
           b. manufacturing
           c. finance
           d. sales
ANSWER: c, Page 53
22. What activity is described as the movement of goods into a warehouse, the placement of
    goods in a warehouse, and the movement of goods from storage to order picking areas and
    eventually to dock areas for transportation out of the warehouse?
           a. materials handling
           b. physical distribution
           c. business logistics
           d. order fulfillment
ANSWER: a, Page 43
23. A(n) _______ relationship exists between the cost of lost sales and inventory cost.
           a. reverse
           b. proportional
           c. inverse
           d. non linear
ANSWER: c, Page 55
24. Water Cruisers is located in Jacksonville, Florida, and makes small yachts and luxury pontoon
    boats for customers on the East coast of the United States. Each boat requires thousands of
    parts purchased from over 1,000 vendors. A number of boats are in production at any one
    time, so a large number of parts constantly arrive and are stored. Once a boat is finished, it is
    sailed up the coast to a convenient port for customer delivery. Which type of logistics system
    does Water Cruisers use?
           a. balanced system
           b. heavy inbound
           c. heavy outbound
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Coyle Supply Chain Management: A Logistics Perspective, 9th Edition
Chapter 2 Test Bank
            d. reverse system
ANSWER: b, Page 63
25. The product’s dollar value typically affects the cost of logistics activities. Which is not one
    of these costs?
            a. warehousing costs
            b. transportation costs
            c. promotion costs
            d. packaging costs
ANSWER: c, Page 56
26. When a specific point in time, or level of production, is chosen and costs are developed for the
    various logistics cost centers, it is called
            a. least cost analysis.
            b. short run analysis.
            c. cost center analysis.
            d. link node analysis.
ANSWER: b, Page 60
 27. A ______ analysis examines a logistics system over a long time period or range of output.
          a. cost center analysis
            b. dynamic
            c. link node analysis
            d. least cost analysis
ANSWER: b, Pages 61-62
28. What are fixed spatial points where goods stop for storage or processing?
            a. nodes
            b. links
            c. cost centers
            d. fulfillment centers
ANSWER: a, Page 65
29.    An important sustainability issue that has received much more scrutiny in recent years is
      the:
            a. focus on adequate inventory levels
            b. reduction in packaging waste by using alternate materials
            c. effort to move warehouse storage closer to consumers
            d. emphasis on materials handling and warehouse design
ANSWER: b, Page 43
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Coyle Supply Chain Management: A Logistics Perspective, 9th Edition
Chapter 2 Test Bank
30. What technology has helped make the physical inventory-taking process more efficient             and
    effective?
             a. advances in forecasting
             b. transportation management systems
             c. just-in-time inventory
             d. scanning of bar-coded RFID tags
ANSWER: d, Page 44
Essay
31. What is the primary challenge of logistics?
ANSWER: The challenge is to manage the entire logistics system in such a way that order
fulfillment meets and perhaps exceeds customer expectations. At the same time, the competitive
marketplace demands efficiency—controlling transportation, inventory, and other logistics-related
costs. Cost and service tradeoffs must be considered when evaluating customer service levels and
the associated total cost of logistics, but both goals—efficiency and effectiveness—are important
to an organization in today’s competitive environment. (Page 36)
32. What is the definition of logistics which the authors choose and what group had
    formulated it?
ANSWER: The definition offered by the Council of Supply Chain Management Professionals is:
“That part of the supply chain process that plans, implements and controls the efficient, effective
flow and storage of goods, services and related information from point of origin to point of
consumption in order to meet customer requirements.” (Page 37)
33. The text mentions four subdivisions of logistics. Pick one, define and discuss.
ANSWER: Business logistics: That part of the supply chain process that plans, implements, and
controls the efficient, effective flow and storage of goods, service, and related information from
point of origin to point of consumption in order to meet customer requirements.
• Military logistics: The design and integration of all aspects of support for the operational
capability of the military forces (deployed or in garrison) and their equipment to ensure readiness,
reliability, and efficiency.
• Event logistics: The network of activities, facilities, and personnel required to organize, schedule,
and deploy the resources for an event to take place and to efficiently withdraw after the event.
• Service logistics: The acquisition, scheduling, and management of the facilities, assets,
personnel, and materials to support and sustain a service operation or business. (Page 38)
34. There are five principal types of economic utility that add value to a product or service.
    Name four of the five and pick one to discuss in more detail.
ANSWER:           The five principal types of economic utility are form, time, place, quantity, and
possession. Generally, production activities are credited with providing form utility; logistics activities
with time, place, and quantity utilities; and marketing activities with possession utility. (Page 39)
35. The logistics definitions discussed indicate 14 activities for which the logistics manager
    might be responsible. Name at least eight and briefly discuss any two in detail.
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Coyle Supply Chain Management: A Logistics Perspective, 9th Edition
Chapter 2 Test Bank
ANSWER:
    • Transportation
        • Warehousing and storage
        • Industrial packaging
        • Materials handling
        • Inventory control
        • Order fulfillment
        • Inventory forecasting
        • Production planning and scheduling
        • Procurement
        • Customer service
        • Facility location
        • Return goods handling
        • Parts and service support
        • Salvage and scrap disposal (Pages 41- 42)
36. The micro perspective of logistics examines the relationships between logistics and other
    functional areas in an organization. What are these other functions? Select one and discuss
    how it interacts with logistics.
ANSWER: The micro perspective of logistics examines the relationships between logistics and other
functional areas in an organization – including marketing, manufacturing or operations, finance and
accounting. Logistics, by its nature, focuses on processes that cut across traditional functional
boundaries, particularly in today’s environment with its emphasis on the supply chain. Consequently,
logistics interfaces in many important ways with other functional areas since the logistics-related flows,
as well as supply chain flows, tend to be horizontal in an organization, cutting across other functions.
(Page 49)
37. What are the 4 “Ps” of marketing? Select one, and discuss how it interfaces with logistics.
ANSWER: Logistics has an important relationship with marketing. The rationale for this strong
relationship is that physical distribution, or the outbound side of an organization’s logistics system,
plays an important role in the sale of a product. In some instances, physical distribution and order
fulfillment may be the key variables in the continuing sales of products; that is, the ability to provide
the product at the right time to the right place in the right quantities and the right cost might be the
critical element in making a sale. (Pages 50-52)
38. What is ROA? Discuss how it can impact logistics.
ANSWER: Finance has become increasingly important to logistics and supply chain management
during the last decade. The impact that logistics and supply chain management can have upon return on
assets (ROA) or return on investment (ROI) is very significant.
Logistics can positively impact ROA in several ways. First, inventory is both a current asset on the
balance sheet and a variable expense on the income statement. Reducing inventory levels reduces the
asset base as well as the corresponding variable expenses, thus having a positive impact on ROA.
Second, transportation and warehousing costs can also influence ROA. If an organization owns its
warehouses and transportation fleet, they are fixed assets on the balance sheet. If these assets are
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Coyle Supply Chain Management: A Logistics Perspective, 9th Edition
Chapter 2 Test Bank
reduced or eliminated, ROA may increase. Similarly, if an organization utilizes third parties for
warehousing and transportation, variable expenses will be incurred, which impact the profit margin.
Finally, the focus on customer service can increase revenue. As long as the incremental increase in
revenue is larger than the incremental increase in the cost of customer service, ROA will increase.
(Page 53)
39. There are a number of product-related factors that can affect the cost and importance of
    logistics. Identify the factors, and pick one to discuss further.
ANSWER: Among the more significant product-related factors that affect the cost and importance of
logistics are dollar value, density, susceptibility to damage, and the need for special handling. (Page 56)
40. Spatial relationship is extremely significant to logistics. Discuss why this is true.
ANSWER: “Spatial relationships” refers to the location of fixed points in the logistics system
with respect to demand and supply points. Spatial relationships are very important to
transportation costs, since these costs tend to increase with distance.
The distance factor or spatial relationships might affect logistics costs in ways other than
transportation costs. For example, a firm located far from one or more of its markets might need
to use a market-oriented warehouse to make customer deliveries in a satisfactory time period.
Therefore, distance can add to warehousing and inventory carrying costs. (Pages 59-60)
                                                   2-8
Another Random Scribd Document
     with Unrelated Content
it shall be returned to the University of Maine to be awarded to the
school winning the final contest for that year.
XII
XIII
ARTICLE I
ARTICLE II
ARTICLE III
ARTICLE IV
ARTICLE V
  Judges.
                     (Contests for 1906–1907 and 1910–1911)
Minnesota                                            Illinois
                            Iowa City
Iowa                                                 Nebraska
Nebraska                                             Iowa
                            Urbana
Illinois                                             Wisconsin
Iowa                                                 Illinois
                            Madison
Wisconsin                                            Minnesota
Illinois                                             Iowa
                            Minneapolis
Minnesota                                            Wisconsin
Wisconsin
                            Lincoln                  Iowa
Nebraska
Illinois                                             Minnesota
                            Iowa City
Iowa                                                 Nebraska
Wisconsin
                            Urbana                   Iowa
Illinois
Minnesota                                            Illinois
                            Madison
Wisconsin                                            Iowa
Nebraska
                            Minneapolis              Wisconsin
Minnesota
Iowa
                            Lincoln                  Minnesota
Nebraska
Minnesota                                        Wisconsin
                        Urbana
Illinois                                         Iowa
Nebraska                                         Illinois
                        Madison
Wisconsin                                        Minnesota
Iowa                                             Wisconsin
                        Minneapolis
Minnesota                                        Nebraska
Illinois
                        Lincoln                  Iowa
Nebraska
Nebraska                                         Minnesota
                        Iowa City
Iowa                                             Illinois
Iowa                                             Wisconsin
                        Urbana
Illinois
Illinois                                         Minnesota
                        Madison
Wisconsin
Wisconsin                                        Nebraska
                        Minneapolis
Minnesota                                        Iowa
Minnesota
                        Lincoln                  Iowa
Nebraska
  On April first each university shall submit judges according to the
above schedule.
  When a single state furnishes the judges for any contest it shall
submit a list of 24 names to each of the two competing universities.
These lists shall be duplicates.
   When two states furnish the judges they shall each submit a list of
12 names.
   When a state furnishes judges for two or more contests it shall
make up its several lists as impartially as possible with reference to
the distribution of able men.
   Convenience and economy for the attending judges shall be a
factor in their nomination in so far as may be consistent with the
choice of able men.
   Not later than the first of October preceding the contest the
visiting university shall send to the entertaining university a list of six
candidates for judges chosen from the proper rolls. Not later than
the same date the entertaining university shall send to its opponent
a list of twelve judges chosen from the proper rolls. Each university
shall arrange the opponent’s list of candidates in the order of its
choice.
   Each university shall have the right to challenge any or all of the
number of the candidates submitted by its opponent on presentation
of good and sufficient reason. The challenge list, together with
objections, shall be returned at once to the sender. The list shall be
completed and re-submitted not later than October twentieth.
   It is further understood that any person recommended for judge
who is a relative, actual or prospective, of any contestant, or who is
an alumnus of either university, or who holds or has held, any official
relation with either university may be rejected.
   The secretary of the entertaining university shall notify the judges
by a joint note, the form of which shall be as follows;
   The state universities of (name) and (name) will hold a joint
debate at (place) on (date). The specific wording of the proposition
for debate is, “Resolved, that &c—
   We shall consider ourselves especially favored if you can be with
us at (place) to hear and judge this contest. (Insert a sentence here
stating the names of the other judges who have been invited or who
consented to serve.)
 We shall of course meet your entire expense. Trusting that we
may have an early and favorable reply, we remain,
                                       Respectfully yours,
ARTICLE VI
ARTICLE VIII
ARTICLE IX
ARTICLE X
   In rendering your decision, you are asked to consider the merits of the debate
and not the merits of the question. You are the sole judges of what constitutes
effective debating, remembering that both thought and delivery are to be
considered.
   In my opinion the ......... team has done the most effective debating.
                                                               ...................... Judge
Political
A. Legislative.
B. Executive.
  14. The President of the United States should be elected for one term of seven
     years, and be ineligible for reëlection.
  15. The President of the United States should be elected by direct vote of the
     people.
  16. The President should be allowed to veto items in appropriation bills.
  17. The President of the United States is justified in calling out the militia to
     subdue local disturbances, without consent or request of state authorities.
  18. Counties in which a lynching occurs should be placed under martial law until
     they give evidence of capacity to exercise effective local government, not
     exceeding a term of one year.
  19. For the better protection of life, liberty, and property in rural districts a state
     constabulary is necessary.
C. Judicial.
  20. The recall of state and local judges by popular vote is desirable.
  21. A two-thirds vote of the jury should constitute a verdict in criminal cases.
  22. A two-thirds vote of the jury should constitute a verdict in civil cases.
  23. Federal judges should be elected by popular vote.
  24. The jury system should be abolished.
  25. The courts should be forbidden by law to issue “blanket” injunctions in labor
     disputes.
  26. The detention of innocent witnesses, pending the trial of cases in court,
     without adequate compensation and without proof of its necessity should be
     prohibited by law.
  27. State judges should be appointed by the governor to hold office during life
     or good behavior.
  28. The law governing judicial process should be so amended as to provide for
     the more speedy conduct of criminal cases, and fewer opportunities for delay
    in the execution of the sentences imposed.
 29. It would be desirable to elect justices of the United States Supreme Court
    by popular vote.
D. Franchise.
 30. The right of suffrage should be limited to persons who can read and write.
 31. There should be an educational test as a qualification for voting.
 32. The white citizens of the South are justified in using all peaceable means to
    secure political supremacy.
 33. Men and women should have equal suffrage.
 34. The admission to citizenship into the United States should be granted under
    stricter requirements as to a working knowledge of rights and duties of the
    privileges conferred.
 35. Admission of aliens to the privileges of citizenship should be granted on
    more restrictive conditions.
 36. The admission of native-born and foreign-born citizens to the privilege of
    voting should be granted only upon evidence of due qualifications both as to
    knowledge of the rights and obligations and also of respect for the
    institutions and ideals of our national life.
E. Immigration.
 37. The immigration restrictions which now apply to the Chinese should be
    extended so as to apply to the Japanese.
 38. The United States should make no discrimination between the immigrants
    from China and those from other countries.
 39. Admission of further immigration to the United States, so long as the
    congestion of alien groups persist in our large cities, should be subject to
    Federal control of such arrivals for a definite period of years for purposes of
    better distribution with regard to the requirements of the different sections
    of the country.
 40. The immigration of all Japanese and Chinese laborers to the United States
    should be prohibited by law.
F. Miscellaneous.
Economic
A. Tariff.
  54. Commercial reciprocity with Canada would be for the best interest of the
     United States.
 55. The tariff on goods imported into the United States should be fixed by a bi-
    partisan commission.
 56. The United States should impose a tariff on imports from the Philippines.
    Constitutionality conceded.
 57. The protective tariff should be removed from trust-made products.
 58. Raw materials should be admitted to the United States free of duty.
 59. The tariff on raw materials is justified on the ground of the protection of
    American industry against foreign competition.
 60. Sugar should be admitted to the United States free of duty.
 61. Commercial reciprocity between the United States and South America would
    be for the best interests of the United States.
 62. The United States should adopt the policy of tariff for revenue only.
 63. Steel should be admitted to the United States free of duty.
 64. All goods, the price of which is controlled by a single capitalist or
    combination of capitalists, should be admitted to the United States free of
    duty.
B. Taxation.
D. Labor.
 81. The New Zealand system of compulsory arbitration should be adopted in the
    United States.
 82. A system of compulsory arbitration should be adopted in the United States.
 83. Employers and employees of all public service corporations such as
    railroads, street railways, etc., should be compelled to arbitrate labor
    disputes.
 84. Members of trades-unions are justified in refusing to work with non-union
    men.
 85. State boards of arbitration, with compulsory powers, should be established
    to settle all disputes between employers and employees.
 86. Employers are justified in refusing recognition to labor unions.
 87. The history of trades-unions for the past ten years shows a tendency
    detrimental to the industrial development of the United States.
 88. The boycott is a legitimate means of enforcing the demands of organized
    labor.
 89. The growth of labor unions is a menace to liberties of the working man.
 90. The closed “shop” is justifiable.
 91. Employers should be prohibited from setting up contributory negligence or
    negligence of a fellow servant as a bar to recovery of adequate
    compensation by an injured employee.
 92. The right to strike on the part of public employees should always be subject
    to referendum on the part of the community immediately concerned.
 93. It would be advisable to legalize the strike and the boycott.
 94. The movement of organized labor for the closed shop should receive the
    support of public opinion.
 95. The best interests of the laboring classes would be advanced by the
    development of a separate labor party.
E. Public Ownership.
 96. The Federal government should buy and operate the telegraph systems.
 97. Municipalities in the United States of over 10,000 inhabitants should own
    and operate their systems for lighting and local transportation.
 98. The United States should own and operate the coal mines within its borders.
 99. The forests of the United States should be owned and operated by the
    Federal government.
F. Miscellaneous.
Social
B. International Peace.
 126. The United States should at once announce and carry out a policy of total
    disarmament.
 127. The present growth of armaments should be checked by mutual
    agreement between the nations.
 128. The United States should immediately provide for an increase in its navy.
 129. International peace is best promoted by extensive warlike preparations.
D. The Church.
 135. All church property should be taxed.
 136. The modern church should maintain more rigid rules regarding the
    personal conduct of its members.
 137. A union of all Christian churches in the United States would further the
    cause of Christianity.
E. Miscellaneous.
Educational
A. Common School.
B. High School.
 171. Every high school should be compelled to maintain courses in manual
    training and domestic science.
 172. Secret societies should be prohibited in public high schools.
 173. High school courses should be revised so as to furnish more practical
    educational training.
 174. The high school course as at present given by almost all high schools is of
    no practical value to the pupil who does not go to college.
 175. Military drill should be compulsory in all public high schools of the United
    States.
C. College.
D. Miscellaneous.
By SAMUEL B. HARDING
  Select Orations Illustrating American Political
  History
                                              Cloth, 12mo, $1.25