Larose 1991
Larose 1991
To cite this article: Robert LaRose & David Atkin (1991) Attributes of movie distribution channels and consumer choice, Journal of Media Economics, 4:1, 3-17, DOI: 10.1080/08997769109358200
Taylor & Francis makes every effort to ensure the accuracy of all the information (the “Content”) contained in the publications on our platform. However, Taylor & Francis, our agents, and our licensors make no representations or
warranties whatsoever as to the accuracy, completeness, or suitability for any purpose of the Content. Any opinions and views expressed in this publication are the opinions and views of the authors, and are not the views of or
endorsed by Taylor & Francis. The accuracy of the Content should not be relied upon and should be independently verified with primary sources of information. Taylor and Francis shall not be liable for any losses, actions, claims,
proceedings, demands, costs, expenses, damages, and other liabilities whatsoever or howsoever caused arising directly or indirectly in connection with, in relation to or arising out of the use of the Content.
This article may be used for research, teaching, and private study purposes. Any substantial or systematic reproduction, redistribution, reselling, loan, sub-licensing, systematic supply, or distribution in any form to anyone is expressly
forbidden. Terms & Conditions of access and use can be found at http://www.tandfonline.com/page/terms-and-conditions
Spring 1991 3
The past decade has witnessed unparalleled changes in the variety of distribu-
tion channels for movie entertainment. Broadcast television remains the pri-
mary vehicle for reaching mass audiences, now available to 92 million U.S.
homes (Broadcasting, 1990). However, 1988 saw three cable services surpass two
of the three networks in profitability, as revenue per viewer surpassed that of
broadcasting (Electronic Media, 1989). Cable is now found in 56 percent of
television households in the United States (Broadcasting, 1990), over half of which
receive at least one pay channel (Cable World, 1989). VCRs are also in two-thirds
(66 percent) of U.S. TV homes, and now surpass pay TV and theater outlets in
annual revenue (Multichannel Nezvs,19S9). Movie theaters present yet another
viewing option, garnering one billion ticket sales in the U.S. each year (Guback,
1987). Pay-per-viewis a new cable-based technology that permits users to order
a one-time viewing of a program—usually a sports event, film, or concert—and
to pay only for the program they receive. The number of homes equipped to
receive pay-per-view services now exceeds 10 million and thisfigureis predicted
to reach 53.6 million by 1998, generating revenues of over eight dollars per
subscriber (Cable World, 1989).
literature
In considering relationships among these media, Henke and Donohue (1989)
suggest that the introduction of a new electronic medium tends to cause a
reorganization of the way consumers view established media. Their own
research indicated a functional displacement of traditional TV viewing by VCR
owners. This conception stems from the work of Laswell (1949), who correctly
predicted that TV would compete with radio for audiences, programming, and
advertising revenue in the decades to follow. New media may displace existing
media at a societal level because "they are able to deliver services, content and
entertainment more efficiently, attractively, or conveniently" (Henke and
4 Journal of Media Economics
Other data indicate that seemingly competitive media may in fact comple-
ment one other. VCR ownership, for example, is positively related to both cable
subscribership (Rothe, Harvey, and Michael, 1983; LaRose and Atkin, 1988a)
and pay cable subscription (Harvey and Rothe, 1985).
A few studies haveexamined the general phenomenon of substituting "old
media" by "new media" (Crotta and Newsom, 1983; Becker, Dunwoody, and
Rafaeli, 1983; Webster, 1983,1986). These studies documented media substitu-
tions and their consequences among users, but generally did not examine the
factors that led to the choice of one medium over the other. They also focused
on pairs of media (for example, substitution of cable news for broadcast news)
rather than the full range of distribution modalities.
A more comprehensive approach was utilized in Childers and Krugman's
(1987) analysis of factors leading to choices among three distribution modali-
ties: VCRs, pay cable, and pay-per-view. The authors suggested that these
delivery systems are likely to compete for consumer dollars, audience viewing
time, programming, and product offerings/Their results indicated that VCR
owners regarded pay-per-view as a more convenient service and easier to
operate, relative to VCR rental. VCRs were thought to offer more control;
experience with VCRs reinforced feelings about their value. Perceptions of pay-
per-view did not vary among those currently subscribing to cable.
Reagan (1987) examined the adoption of four "new media" technologies:
cable, VCRs, videotext, and personal computers. Media use and demographic
variables were related to cable subscribership and VCR usage. There was no
explicit treatment of the factors that might lead individuals to choose one
medium over another in a particular situation, i.e., searching for a story on a
videotext data base rather than tuning in a news channel on cable TV.
Many studies of the adoption of new electronic media focus on the
demographic characteristics of early adopters. Much of this work has ad-
Spring 1991 5
dressed cable (Collins, Reagan, and Abel, 1983; Sparkes and Kang, 1986;LaRose
and Atkin, 1988b; Dutton, Rogers, and Jun, 1987) and pay cable (Ducey,
Krugman, and Eckrich, 1983; Webster, 1983), finding sets of demographic
characteristics that predict new media adoption. However, the significant
predictors vary from study to study, depending on media environment vari-
ables (Krugman, 1985; LaRose and Atkin, 1988a) — demographic differences
tend to fade over time (Sparkes and Kang, 1986). Only one of these studies
treated attitudes towards a competing medium—namely, broadcast television
(Ducey, Krugman, and Eckrich, 1983).
Of course, distribution channel choice is confounded by variations in
media content. For example, wrestling, one of the staples of pay-per-view, will
seldom be found in a movie theater. Sports and news are commonly seen in
broadcast television, but are seldom seen in other distribution channels.
Movies may be the key to understanding choice among entertainment
distribution modalities, because they are common to all distribution channels
Downloaded by [New York University] at 02:56 14 February 2015
(Guback, 1987). They remain the staple of movie theaters and account for 15
percent to 29 percent of broadcast television viewing (Litman, 1979;Wackshlag
and Adams, 1985). Movies were also the engine that generated cable's growth
in the early 1980s, and they continue to be the primary reason for purchasing
pay cable (Krugman and Eckrich, 1982;Becker, Dunwoody, and Rafaelli, 1983)
and VCRs (Harvey and Rothe, 1985). It is estimated that 40 percent of pay-per-
view purchases involve movies as well (Marks, 1986). Thus, movies represent
the most widely utilized format through which to examine choices among
distribution modalities while "holding constant" the differing content of the
media.
Factors affecting the consumption of theatrical movies have been explored
from a uses and gratifications perspective (Palmgreen, et al., 1987). It wasfound
that college students attend movie theaters for a variety of social and informa-
tion-seeking reasons as well as for entertainment. However, no attempt was
made to relate these motivations to movie attendance behavior or to the
consumption of movies in other distribution channels.
Cohen, Levy, and Golden (1988), working from a uses and gratifications
perspective, charted the functional similarity of VCRs to broadcast television,
cinema, and four other mass media among a group of Israeli grade school
children. They found that VCRs and cinema relate to similar needs, which are
somewhat distinct from those gratified by broadcast television. Within the uses
and gratifications perspective, this suggests that individual consumption pat-
terns for VCRs and cinema should be complementary; therefore, exposure to
one might compete with exposure to the other. Likewise, if broadcast television
gratifies a differing set of needs, then television viewership should not compete
with usage of the other two media. However, their study did not examine
exposure as a variable.
Recently, attempts have been made to integrate the uses and gratifications
6 Journal of Media Economics
where b is the strength of the ith salient belief about the outcome of the behavior;
e is the evaluation of that belief, summed over all of the n salient beliefs about
the consequences of the behavior (Ajzen and Fishbein, 1980).
When combined with a parallel measure of perceived social norms, this
model has been very successful in predicting a wide variety of human behavior,
including behavior influenced by the media. Curiously, communications re-
searchers who have tried to integrate this theory with the uses and gratifications
approach have concluded that expectancy-value attitudes are not good be-
havioral predictors. They conclude that general attitudes toward media content,
which they find to be related to the gratifications sought from a medium, are
superior predictors of media exposure. One explanation offered for this puz-
zling non-result is that other media may provide functional alternatives for any
individual medium (Palmgreen and Rayburn, 1982). Another explanation is
that exposure to familiar media content—such as television soap operas—
produces well-known and stable consequences so that a general attitudinal
response to the content may influence behavior better than an expectancy-value
orientation (Babrow, 1989).
These results still leave open the possibility that an expectancy-value
formulation that explicitly treats the problem of competing, functionally
equivalent media channels and that covers a domain of behavior where the
consequences of behavior are not well-known and stable, might yet produce a
successful explanation of media behavior. When the behavior in question
represents a choice between two alternatives—such as candidates in a presi-
dential campaign—a differential attitude may be computed that provides a
Spring 1991 7
n
I
where there are m alternative choices. Using this model we have hypothesized:
Research Methods
The data were collected over a one-week period in three Midwestern commu-
nities during Fall 1987. In two of the communities, pay-per-view television was
available. In one of these communities orders were placed by making calls to
the cable system. The origin of the call was automatically recorded through
automatic number identification technology and the showing of the movie was
authorized for the corresponding location. In the other pay-per-view system,
orders were placed via auxiliary converter boxes (or "sidecars") attached to the
Downloaded by [New York University] at 02:56 14 February 2015
theater, VCR, pay channel, and pay-per-view viewing. For each modality,
respondents were asked about the degree to which movie viewing meets the
following expectations:
(a) is fun, (b) is convenient, (c) gives good value for your money, (d) is
something you can do on the spur of the moment, (e) gives you a good selection
of movies to see, (e) is something you enjoy doing with your family and friends,
(g) lets you watch movies commercial free, (h) gives you a chance to go out, (i)
lets you see good quality movies.
Each of these beliefs was measured on a scale ranging from "strongly
agree" (scored 5) to "strongly disagree' (scored 1). Respondents were also
asked to evaluate how important each of these attributes was when deciding
among alternatives for movie entertainment on a scale ranging from "very
important" (scored 5) to "very unimportant" (scored 1). An expectancy-value
attitude measure was computed for each of the five modalities by first multiply-
ing each attribute by its importance rating and then summing these products
across all nine attributes for each modality. Confirmatory factor analyses
Downloaded by [New York University] at 02:56 14 February 2015
(Hunter and Hamilton, 1986) were then conducted on the five sets of attitude
scales, and alpha coefficients were computed. Each of the five expectancy-
value scales had a satisfactory degree of internal consistency with Cronbach
alphas ranging between .63 and .74
Two separate stepwise multiple regression analyses were performed, one
with the behavioral measure of the number of pay-per-view movies ordered
and then other with intentions to use pay-per-view as the dependent variable.
The remaining variables were allowed to enter the equation as independent
variables. No a priori ordering was placed on the predictor variables. A
minimum F ratio of 1.0 was set for inclusion in the equation. Regression
analyses were performed using the PSTAT statistical package (PSTAT, 1989). A
total of 203 cases were included in the first analysis and 450 in the second.
Where missing data occurred for one of the independent variables, the popu-
lation mean was substituted for the missing observation. Prior to the initiation
of any regression runs, Pearson-product moment correlations were computed
to test for multicollinearity among the predictors. The highest intracorrelation
was that between VCR and pay TV attitudes (Pearson's r = .69);aside from that,
multicollinearity was not deemed a concern, as none of the other intracorrela-
tions exceeded 50.
Results
Table 1 summarizes beliefs about pay-per-view and the perceived importance
of each attribute. Those who scored above the midpoint on the respective scales
are reflected in the percentages shown in the table below.
The highest level of agreement was found for the commercial-free and
convenience aspects of viewing, with more than 80 percent of the respondents
10 Journal of Media Economics
Table 1
Attribute of Pay-Per-View
theater consumption were negatively related, but neither of these results was
significant. Attitudes towards home video consumption did not meet the
minimum inclusion criterion.
Table 2
regression or Atntuainai ana uemogra pmc vanaoie5
on Pay-Per-View Usage
Change Final F Pearsoi
Variable inR 2 beta to Delete r
Table 3
Regression of Attitudinal and Demographic Variables
on Pay-Per-View Use Intentions
Age had the hypothesized relationship (b » -.14, F 1,443 » 8.9, p<01), with
younger respondents indicating stronger intentions to consume pay-per-view
movies than older respondents. The relationship with household income was
also in the hypothesized direction, although not significant. Education, marital
status, sex, and household size did not meet the minimum inclusion criterion.
Discussion
The hypothesis that expectancy-value attitudes would predict behavior was
supported both for a measure of behavioral intentions and for a direct measure
of behavior. Bothrelationshipswere moderately strong, leading us to conclude
that expectancy-value attitudes are indeed powerful predictors of media be-
havior, just as the theory of reasoned action would project. It appears that the
dynamic range of choices available in the home video environment calls for
reasoned decisions, in the absence of stable generalized attitudes towards the
various distribution channels in question. In contrast, previous studies that
found that expectancy-value attitudes did not predict behavioral intentions
(Babrow, 1989; Palmgreen and Rayburn, 1982) may have focused on media
behaviors whose consequences are predictable and that are not subjected to
well-reasoned decisions. It is also possible that the previous null findings
concerning expectancy-value attitudes were the result of the introduction of
extraneous concepts horn the uses and gratifications paradigm (for example
gratifications sought) or from earlier conceptualizations of the theory of rea-
soned action (for example, attitudes toward an object) that have subsequently
been discarded (Ajzen and Fishbein, 1980). Hopefully, this issue will be
revisited in future research.
Spring 1991 13
the attribute set included in the study was based on attributes listed in other
studies and on concepts elicited from a very small group of graduate students
and colleagues working with investigators. An elicitation of the perceived
consequences of movie choice behavior involving a larger sample more repre-
sentative of the general adult population to which the questionnaire was
administered would probably yield a better correspondence between expec-
tancy-value attitudes and behavior.
In comparison with attitudinal variables, demographics explained a rela-
tively small degree of variance. Hypothesized relationships between age,
income, and education and pay-per-view adoption were not consistently
significant between the two sets of analyses. The relatively modest role for
demographic variables may perhaps indicate that they are proxies for charac-
teristic patterns of perception of the various distribution modalities that char-
acterize certain demographic groups by virtue of common reinforcement
histories. For example, a moderate negative correlation was found between
both age and education and the "good selection" component of the attitudinal
model. That is, older and more highly educated people tended not to be much
influenced by the selection of pay-per-view movies available to them. This
poses an important alternative to the diffusion of innovations position, which
has focused on the development of demographic profiles of early adopters
(Dutton, Rogers and Jun, 1987).
Thus, the present research illustrates the potential value of extending the
expectancy value approach to the study of the adoption of new electronic
distribution modalities through explicit consideration of competing media
alternatives. The perceived attributes of new media like pay-per-view and
those of competing modalities can be used to predict the adoption of new home
entertainment technologies.
Spring 1991 15
References
Ajzen, Icek, and Martin Fishbein. Understanding Attitudes and Predicting Social Behavior.
Englewood Cliffs, N.J.: Prentice Hall 1980.
Babrow, Austin S. "An Expectancy-Value Analysis of the Student Soap Opera Audience,"
CommunicationResearch 16:155-78 (1989).
Becker, Lee B., Sharon Dunwoody, and Shezif Raphaeli. "Perceptions of Television
Content," Journal of Broadcasting 27:127-40 (1983).
Downloaded by [New York University] at 02:56 14 February 2015
Childers, Teresa L., and Dean Krugman. T h e Competitive Environment of Pay Per
View," Journal of Broadcasting & Electronic Media 31:335-42 (1987).
Cohen, Akiba A., Mark R. Levy, and Kathy Golden. "Children's Uses and Gratifications
of Home VCRs," CommunicationResearch 15:772-80 (1988).
Collins, Janay, Joey Reagan, and John D. Abel. "Predicting Cable Subscribership" Journal
of Broadcasting 27:174-84 (1983).
Ducey, Richard, Dean Krugman, and Donald Eckrich. "Predicting Market Segments in
the Cable and Pay Cable Industry, the Basic and Pay Subscribers," Journal of Broadcasting
27:155-62 (1983).
Dutton, William L., Everett W. Rogers, and Suk-Ho Jun. "Diffusion and Impacts of
Information Technology in Households," in P. I. Zorkoczy, ed. Oxford Surveys in Infor-
mation Technology Volume 4. New York: Oxford University Press, 1987, pp. 133-193.
Fishbein, Martin, and Icek Ajzen. Belief, Attitude, Intention and Behavior. New York: Wiley,
1975.
Galloway, James J., and Michael L. Meek. "Audience Uses and Gratifications: An
Expectancy Model," Communication Research 8:435-49 (1981).
Grotta, Grotta, and Doug Newsom. "How Does Cable Television Relate to Other Media
Use Patterns?" Journalism Quarterly 59:588-91 (Winter 1983).
16 Journal of Media Economics
Guback, Thomas. T h e Evolution of the Motion Picture Theater Business in the 1980's,"
Journal of Communication, 37:60-77 (1987).
Harvey, Michael G., and James T. Rothe. "Video Cassette Recorders: Their Impact on
Viewers and Advertisers," Journal of Advertising Research 25(6):19-27 (1985).
Krugman, Dean, and Donald Eckrich. "Differences Between Cable and Pay Cable
Viewers," Journal of Advertising Research 23:23-29 (1983).
Downloaded by [New York University] at 02:56 14 February 2015
LaRose, Robert, and David Atkin. "Satisfaction, Demographic, and Media Environment
Predictors of Cable Subscription," Journalof Broadcasting and Electronic Media, 32:403-13
(1988).
LaRose, Robert, and David Atkin. "An Analysis of Cable Subsciption as Telecommuni-
cation Behavior," Telematics and Informatics 5(4)377-388 (1988).
Litman, Barry. "The Economics of the Television Market,'' Journal of Communication 29:20-
33 (1979).
Marks, Jill. "Found Money: Seven Sources," Cable Television Business (April 15, 1986),
p p . 40-47.
Moozakis, Charles. "Pay Promise: Playboy's 'Ticket' Clicking," Cable Television Business.
(March 1, 1986), pp. 12-13.
Palmgreen, Phillip, Peter L. Cook, James G. Harvill, and David M. Helm. "The Motiva-
tional Framework of Moviegoing: Uses and Avoidances of Theatrical Films," in B. A.
Austin, ed. Current Research in Film: Audiences, Economics and Law.. Norwood, N.J.: Ablex
Publishing, 1987, pp. 40-57.
Palmgreen, Phillip, and James D. Rayburn. "Gratifications Sought and Media Exposure,"
Communication Research. 9:561-80 (1982).
Palmgreen, Phillip, Lawrence A. Wenner, and Karl E. Rosengren. "Uses and Gratifica-
tions Research: The Past Ten Years," in Palmgreen, Wenner, and Rosengren, eds. Media
Gratifications Research. Beverly Hills, CA: Sage Publications, 1985.
Spring 1991 17
''Rate Restraint Could Trim Cable Revenues," Cable World (May 8, 1989), p. 1.
Reagan, Joey. "Classifying Adopters and Nonadopters for Technologies Using Political
Activity, Media Use and DemographicVariables,"TelematicsandInformatics4:3-16(1987).
Rothe, James T., Michael G. Harvey, and George C. Michael. " T h e Impact of Cable
Television on Subscriber and Nonsubscriber Behavior," Journal of Advertising Research
23:15-22 (1983).
Sparkes, Vernone, and Nanjum Kang. "Public Reactions to Cable Television: Time in the
Diffusion Process," Journal of Broadcasting, 30:213-29 (1986).
Downloaded by [New York University] at 02:56 14 February 2015
Wackshlag, Jacob, and William Adams. "Program Variety and the Prime Time Access
Rule," Journal of Broadcasting & Electronic Media 29:23-34 (1985).
Webster, James. " T h e Impact of Cable and Pay Cable Television on Local Station
Audiences," Journal of Broadcasting 27(2):119-126 (1983).
Webster, James. "Audience Behavior in the New Media Environment," Journal of Com-
munication, 36:77-91 (1986).