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ISTQB ATM Exam Question & Answers
Advanced Test Manager Exam

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Product Questions: 64

Question: 1

Which of the following statements describing the consequences of specifying test conditions at a
detailed level is NOT true?
K2 1 credit

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A. In an environment where the test basis is continuously changing, it is recommended to specify test
conditions at a detailed level in order to achieve a better maintainability

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B. The specification of test conditions at a detailed level can be effective when no formal

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requirements or other development work products are available
C. The specification of test conditions at a detailed level can require the implementation of an

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adequate level of formality across the team

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D. For system testing, the specification of test conditions at a detailed level, carried out early in the
project as soon as the test basis is established, can contribute to defect prevention
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Answer: A
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Question: 2
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Assume you are the Test Manager for a new software release of an e-commerce application.
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The server farm consists of six servers providing different capabilities. Each capability is provided
through a set of web services.
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The requirements specification document contains several SLAs

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(Service Level Agreements) like the following:

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SLA-001: 99.5 percent of all transactions shall have a response time less than five seconds under a
load of up-to 5000 concurrent users
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The main objective is to assure that all the SLAs specified in the requirements specification document
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will be met before system release. You decide to apply a risk-based testing strategy and an early risk
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analysis confirms that performance is high risk. You can count on a well-written requirements
specification and on a model of the system behavior under various load levels produced by the
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system architect.
Which of the following test activities would you expect to be the less important ones to achieve the
test objectives in this scenario?
K4 3 credits

A. Perform unit performance testing for each single web service

B. Monitor the SLAs after the system has been released into the production environment
C. Perform system performance testing, consisting of several performance testing sessions, to verify
if all the SLAs have been met
D. Perform static performance testing by reviewing the architectural model of the system under
various load levels

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Answer: B

Question: 3

Consider an information system of a Pay-Tv company based on a SOA architecture.

The integrated system currently consists of three core systems:
- a CRM (Customer Relationship Management) system
- a BRM (Billing and Revenue Management) system
- a CAS (Conditional Access System) system all of them communicating with SOA Middleware.
You have been asked to manage the testing activities for the integration of two additional off-

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theshelf systems from two different vendors: a SMS (Short Message Service) server and an IVR
(Interactive Voice Response) system.

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Assume that there is a high likelihood that the two off-the-shelf systems will be low-quality and that
you have a clear proof that the testing performed by the two vendors on their systems has been

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unsystematic and unprofessional. This obviously leads to higher quality risk for the overall integrated
system.

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You are the Test Manager of this project. Your main goal is to plan for testing activities to mitigate

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this risk.
Which of the following answers best describes the test activities (assuming it is possible to perform
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all of them) you should plan for?
K4 3 credits
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A. You should plan for an informal and minimal acceptance test of the two off-the-shelf systems and
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then a single end-to-end test of the overall integrated system

B. You should directly plan for a single end-to-end test focused on end-to-end tests of the overall
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integrated system without an acceptance test of the two off-the-shelf systems

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C. You should plan for two levels: a system integration test and an end-to-end test of the overall
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integrated system
D. You should plan for adequate re-testing of both the systems followed by a system integration test
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and an end-to-end test of the overall integrated system

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Answer: D
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Question: 4
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The following are the exit criteria described in the test plan of a software product:
EX1. The test suite for the product must ensure that at least each quality risk item is covered by at
least one test case (a quality risk item can be covered by more test cases).
EX2. All test cases in the test suite must be run during the execution phase.
EX3. Defects are classified into two categories: “C” (critical defect) and “NC” (non-critical defect).
No known C defects shall exist in the product at the end of the test execution phase.
Which of the following information is useless when the specified exit criteria is evaluated? K2 1
credit

A. A traceability matrix showing the relationships between the product risk items and the test cases
B. A list of all the open defects with the associated classification information extracted from the

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defect tracking system

C. A chart, showing the trend in the lag time from defect reporting to resolution, extracted from the
defect tracking system
D. The execution status of all the test cases extracted from the test management tool

Answer: C

Question: 5

Which of the following is an example of the test closure activity indicated as "lessons learned"? K2 1
credit

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A. Archive all the test results of the acceptance testing phase

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B. Deliver a list of the open defects of a software product released into production to the service desk
team

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C. Participate in a meeting at the end of a project aimed at better managing the events and problems
of future projects

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D. Deliver an automated regression test suite, used during the system test phase of a software

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product released into production, to the team responsible for maintenance testing
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Answer: C
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Question: 6
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Assume that you are the Test Manager for a small banking application development project. You
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have decided to adopt a risk-based testing strategy and 5 product risks (R1, R2, R3, R4, and R5) have
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been identified during the quality risk analysis. The following table shows the risk level associated to
these product risks (higher numbers mean higher risk):
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55 test cases have been designed and implemented to cover all these 5 product risks. The coverage is
described in a traceability matrix.
This is the test execution status table, after the after the first week of test execution:
About 56% of the planned test cases have been successfully executed.
Assume that no additional product risks have been identified during the first week of test execution.

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Which of the following answers would you expect to best describe the residual risks associated with
the identified product risks, at the end of the first week of test execution? K3 2 credits

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A. Since R3 is the only risk for which all test cases have passed, the risk has been reduced by 20%
B. The test execution status table indicates that the risk has been reduced by 56%

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C. The residual risk level can’t be determined, because it requires that all the test cases have been
executed

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D. The test execution table doesn’t give an indication of the risk level of the open defects and the test

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cases that failed or are not run yet

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Answer: D
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Question: 7
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You are the Test Manager for a project to develop a client-server application that allows wine
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vendors to order custom-assorted packages of wines of several winemakers to sell special packages
in their wine shops.
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You decide to apply a blended risk-based and reactive testing strategy. Below the exit criteria for the
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system testing.
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EXCR1- Each “critical” quality risk item must be covered by at least one test condition EXCR2- Each
“critical” requirement must be covered by at least one test condition The following are the “critical”
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requirements of the application:

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REQ-SEL-1. The application shall allow the user to order only one package at a time
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REQ-SEL-2. The application shall allow the user to select between four different packages (2-bottles,
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6-bottles, 12-bottles, 15-bottles)

REQ-SEL-3. The application shall allow the user to order a package containing at least 1 bottle and no
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more bottles than the package size. No error messages shall be displayed if the user selects a valid
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number of bottles (at least 1 bottle and no more than the package size) REQ-SEL-4. The application
shall display an error message “Invalid number of bottles” if an invalid number of bottles is selected
by the user (zero bottles or a number higher than the package size)
REQ-PAY-1. The application shall allow the user to pay with the three accepted credit cards (Visa,
MasterCard, American Express)
REQ-PAY-2. The application shall display an error message “Invalid credit card” if invalid credit card
data are given by the user
The following is the unique “critical” quality risk item that has been identified:
CR-RSK-1. The GUI of the application might accept non-integer values for the input field designed
to get the number of bottles from the user
Test analysis for system testing has just begun and the following test conditions have been identified.
TC-SEL-2. Test the selection of the package sizes

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TC-SEL-4. Test wrong numbers of bottles for an order

TC-CR-RSK-1. Test the accepted values from the input field designed to get the number of bottles
from the user Assume that you have used traceability to determine the logical test cases that cover
all the requirements and the single risk item identified in that scenario.
Which of the following is a positive logical test that is complete and correct, and covers the REQSEL-4
requirement?
K3 2 credits

A. Select a 6-bottles package, then try to insert 5 bottles; verify that no error messages are displayed
B. Select a 6-bottles package, then try to insert 7 bottles; verify that no error messages are displayed
C. Select a 6-bottles package, then try to insert 7 bottles; verify that the "Invalid number of bottles"
message is displayed

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D. Select a 6-bottles package, then try to insert 7 bottles

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Answer: C

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Question: 8

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The following are the requirements identified as “critical”:
REQ-SEL-001. The user shall be able to combine all the three products with all the four durations to
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define an item to purchase
REQ-SEL-002. The user shall be able to add a maximum of six different items to the shopping cart
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REQ-PUR-001. The user shall be able to purchase all the items in the shopping cart using a credit
voucher
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REQ-PUR-002. The user shall be able to purchase all the items in the shopping cart using the
available credit already charged on the smartcard
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REQ-PUR-003. The user shall be able to purchase all the items in the shopping cart using all the
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accepted credit cards (Visa, MasterCard and Great Wall Card)

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REG-LOGO-001. The user shall be able to logout (by clicking the logout button) from both the “select”
and “purchase” pages going back to the “browse” page (anonymous navigation)
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Moreover the following quality risk item has been identified as “critical”:
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QR-P1. The web customer portal might not be able to provide the expected response time (less than
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10 sec) for the purchase transactions under a load of up-to 1000 concurrent users Test analysis for
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system testing has just begun and the following test conditions have been identified.
TC-SEL-01. Test the combinations of products and durations to define an item to purchase TC-SEL-02.
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Test the maximum number of items, which can be added to the shopping cart
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TC-PUR-01. Test the purchase of an item

TC-PUR-02. Test the purchase of an item with the credit charged on the smartcard
What is the MINIMUM number of test conditions that must be added to fulfill both the EXCR1 and
EXCR2 exit criteria?
K3 2 credits

A. 1
B. 2
C. 3
D. 4

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Answer: C

Question: 9

You are the Test Manager for a project to develop a web customer portal of a Pay-TV company that
allows customers (with a smartcard and a set-top box) to purchase digital contents.
In the "select" page the system displays a dialogue where the customer can select the items (digital
contents) he/she is interested in. In this page he/she can add one or more items to a shopping cart.
An item consists of a product and a duration.
There are three types of products: Movie, sport and premium (movie and sport).
There are four possible durations: 1 months, 2 months, winter (from the beginning of January to end

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of March) and summer (from the beginning of July to end of September).
All the combinations of products and durations are allowed to define an item. Thus there are twelve

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possible items. A maximum of six different items can be added to the shopping cart at a time.
When the customer decides to check out he/she goes to the "purchase" page where he/she can pay

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the total amount of the shopping cart in three different ways:
- using a credit voucher

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- using a credit already charged on the smartcard

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- using a credit card (accepted credit cards are. Visa, MasterCard and Great Wall Card)
The customer can logout from both the “select” and “purchase” pages. In this case no purchase is
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made.
You decide to apply a blended risk-based and reactive testing strategy and the following is a subset of
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the exit criteria for system testing:

EXCR1- Each “critical” quality risk item must be covered by at least one test condition EXCR2- Each
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“critical” requirement must be covered by at least one test condition You are following a risk-based
testing strategy. The test execution time is very limited. Assume that all the product risk items
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require more or less the same level of test effort.

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Which of the following answers describes the best execution schedule in this scenario? K3 3 credits

A. 1- Test the acceptance of transactions coming from the IVR channel

2- Test the correct charge of the Smart Card with the required contents
3- Test the correct pre-activation of the Smart Card
4- Test the correct activation of the Smart Card
B. 1- Test the correct pre-activation of the Smart Card
2- Test the correct charge of the Smart Card with the required contents
3- Test the correct activation of the Smart Card
4- Test the acceptance of transactions coming from the IVR channel
C. 1- Test the correct activation of the Smart Card
2- Test the correct pre-activation of the Smart Card

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3- Test the correct charge of the Smart Card with the required contents
4- Test the acceptance of transactions coming from the IVR channel
D. 1- Test the correct pre-activation of the Smart Card
2- Test the correct activation of the Smart Card
3- Test the correct charge of the Smart Card with the required contents
4- Test the acceptance of transactions coming from the IVR channel

Answer: D

Question: 10

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You are the Test Manager for a project to develop a client-server application that allows wine
vendors to order custom-assorted packages of wines of several winemakers to sell special packages

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in their wine shops.
You decide to apply a blended risk-based and reactive testing strategy. Below the exit criteria for the

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system testing.
EXCR1- Each “critical” quality risk item must be covered by at least one test condition EXCR2- Each

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“critical” requirement must be covered by at least one test condition

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The following are the “critical” requirements of the application:
REQ-SEL-1. The application shall allow the user to order only one package at a time
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REQ-SEL-2. The application shall allow the user to select between four different packages (2-bottles,
6-bottles, 12-bottles, 15-bottles)
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REQ-SEL-3. The application shall allow the user to order a package containing at least 1 bottle and no
more bottles than the package size. No error messages shall be displayed if the user selects a valid
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number of bottles (at least 1 bottle and no more than the package size)
REQ-SEL-4. The application shall display an error message “Invalid number of bottles” if an invalid
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number of bottles is selected by the user (zero bottles or a number higher than the package size)
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REQ-PAY-1. The application shall allow the user to pay with the three accepted credit cards (Visa,
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MasterCard, American Express)

REQ-PAY-2. The application shall display an error message “Invalid credit card” if invalid credit card
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data are given by the user

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The following is the unique “critical” quality risk item that has been identified:
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CR-RSK-1. The GUI of the application might accept non-integer values for the input field designed to
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get the number of bottles from the user

Test analysis for system testing has just begun and the following test conditions have been identified.
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TC-SEL-2. Test the selection of the package sizes

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TC-SEL-4. Test wrong numbers of bottles for an order

TC-CR-RSK-1. Test the accepted values from the input field designed to get the number of bottles
from the user
What is the MINIMUM number of test conditions that must be added to fulfill both the EXCR1 and
EXCR2 exit criteria?
K3 2 credits

A. 4
B. 3
C. 2
D. 1

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Answer: A

Question: 11

Assume that you are the Test Manager for a small insurance application development project. You
have decided to adopt a risk-based testing strategy: 5 product risks (R1, R2, R3, R4, R5)
have been identified and their levels of risk have been assessed. 10 test cases (T1, …, T10) have been
designed to cover all the product risks.
The following table shows the risk level and the test cases associated to the identified product risks
(higher risk level means higher risk):
You are not confident with the assessment of the risk level and you suspect that it will be possible to

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find high-priority bugs in low-risk areas.

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Furthermore the period for test execution is very short. Your goal is to test all the product risks in a
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risk-based way, while assuring that each product risk gets at least some amount of testing. Which of
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the following answers describes the best test execution schedule in this scenario? K3 2 credits
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A. T1, T2, T3, T4, T5, T6, T7, T8, T9, T10
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B. T1, T3, T5, T7, T9, T2, T4, T6, T8, T10
C. T10, T9, T8, T7, T6, T5, T4, T3, T2, T1
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D. T10, T8, T6, T4, T2, T9, T7, T5, T3, T1

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Answer: B
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Question: 12
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Assume you are working on a CAS (Conditional Access System) for Pay-TV that allows the access,
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selection and transfer of services and media to authorized users. Authorized users can choose their
services through different channels: Web Customer Portal, IVR (Interactive Voice Response), Call
Centre and SMS. The system uses a Smart Card to receive and decrypt the broadcasted encrypted
control words which allow decrypting pay-per-view TV. Every authorized user must have a Smart
Card and a Set-Top Box to view the contents.
The following is an excerpt from the product risk analysis document:
Both likelihood and impact have been rated on the following scale: (1 – Very low, 2 – Low, 3 –
Medium, 4 – High, 5 – Very High).
The required test environment and code have been delivered. All test cases for each identified
product risk item have been written and are ready to be executed. The Database used to contain the
Smart Cards is empty and so only new Smart Cards can be used during test execution.

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A Smart Card can only be activated if it has been previously pre-activated. This means the
postconditions for the execution of the test cases to test the pre-activation of the Smart Card are the
pre-conditions for activation of the Smart Card.
Which of the following statements represents the most effective contribution of the stakeholders to
the completion of the failure mode analysis table?
K4 3 credits

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A. The aircraft pilot and the customer representative should contribute to assess the detection. The

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chief software engineer, the system architect and the expert tester should contribute to assess the

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priority.
B. The aircraft pilot and the customer representative should contribute to assess the priority. The

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chief software engineer, the system architect and the expert tester should contribute to assess the
detection.
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C. The system architect and the chief software engineer should contribute to assess the priority. The
expert tester is the only one who should contribute to assess the detection.
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D. The aircraft pilot is the only one qualified to contribute to assess the priority and thus should be
assigned this task. The customer representative should contribute to assess the detection.
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Answer: B
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Question: 13
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Assume that the following test cases have been executed at the end of the first week of test
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execution: TC-001, TC-002 and TC-007. All these tests are ‘passes’.
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What is the MINIMUM number of the remaining test cases that must be successfully executed to

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fulfill the EX1 exit criteria?

K3 2 credits

A. 4
B. 5
C. 6
D. 7

Answer: A

Question: 14

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You can count on well-written requirements, but you can’t count on an adequate contribution of the

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stakeholders to the quality risk analysis. You have to mitigate the insufficient contribution of the
stakeholders because the risk-based testing approach shall minimize the product risks. Your test

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team has one expert tester in security testing. Which of the following test activities would you expect
to be the less important in this context? K4 3 credits

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A. Extract from the defect tracking system of the previous project all the security defects and failures,
and classify them to support design and execution of specific tests
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B. Automate all functional and non-functional system tests
C. Apply systematic and exploratory testing for integration and system test
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D. Perform exploratory testing sessions with adequate charters covering security aspects
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Answer: B
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Question: 15
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During the follow-up phase the following conditions are checked:

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X1. The code has been completely reviewed

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X2. All the identified defects have been correctly fixed and the modified code has been compiled
successfully and run through all the static analyzers used by the project without warnings and errors
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X3. The modified code is available under the configuration management system with a new version
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number for the specified CI

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If these conditions are fulfilled then the review process terminates.

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Which of the following characteristics of a formal review is missing in this description? K2 1 credit

A. Defined entry and exit criteria

B. Checklists to be used by the reviewers
C. Deliverables such as reports, evaluation sheets or other review summary sheets
D. Metrics for reporting on the review effectiveness, efficiency, and progress

Answer: D

Question: 16

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Assume you are managing the system testing phase of a project.

The system test execution period is scheduled to twenty weeks.
All tests are manual tests. You are following a risk-driven test approach.
During the last staff meeting the project manager tells you new deadlines that will not allow
completion of all the system tests.
Which of the following would you expect to be the best way to respond to this situation? K2 1 credit

A. Prioritize executing the tests for the highest product risks and track these risks
B. Remove testers from your test team, so that they can be assigned to other projects
C. Automate all remaining tests
D. No action is needed, test as much as possible in the remaining time period

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Answer: A

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Question: 17

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You are performing a quality risk analysis for a CSCI (Computer Software Configuration Item) used to

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implement a CBIT (Continuous Built-In Test) module of a safety-critical system. During the quality risk

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analysis you are trying to identify the ways in which failures of the CBIT module can occur, for each of
them trying to determine the potential causes and likely effects, and the risk level (calculated as the
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product of three factors: severity, occurrence and detection). Which of the following risk analysis
techniques are you working with? K2 1 credit
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A. A lightweight product risk analysis technique

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B. Failure Mode and Effect Analysis

C. Wide Band Delphi
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D. Cost of Exposure
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Answer: B
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Question: 18
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You are working on a project to develop an authentication system for an e-commerce website. This
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system provides two features: Registration and authentication. Two different development teams
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develop these two features.

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There is a high likelihood that the delivery of the authentication feature to the test team will be three
weeks later. To complete the registration the user must provide the following registration inputs:
Name, surname, birth date, fiscal code and he/she can select a username and a password. A
registered user can be a special user or a normal user. To be identified as a special user, he/she must
also provide, during the registration process, a voucher possibly received from the IT department.
Access is granted only if a user is registered and the password is correct: In all other cases access is
denied. If the registered user is a special user and the password is wrong, a special warning is shown
on the system console. You are currently performing a quality risk analysis using FMEA .
Based only on the given information, which of the following is NOT a product risk that could be
identified during the quality risk analysis? K4 3 credits

A. The late delivery of the authentication feature to the test team causes delays in the start of test

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execution and this could result in a shorter test period

B. The authentication system denies access for a special user with a wrong password, but doesn’t
display a special warning on the system console
C. The authentication system grants access to a normal user with a wrong password
D. The authentication system grants access to a special user with a wrong password

Answer: A

Question: 19

Which of the following statements describing how identified product quality risks should be

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mitigated and managed, is true?
K2 1 credit

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A. The extent of re-testing and regression testing activities should be based on the risk level

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B. The identification of new risks, the re-assessment of the level of existing risks and the evaluation
of the effectiveness of risk mitigation activities should only occur at the very beginning of a project

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C. Risk mitigation of product quality risks can be effective only after starting test execution

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D. The priority of the development and execution of tests should not be based on the risk level but
only on the likelihood
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Answer: A
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Question: 20
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Which of the following statements about management of product quality risks in mature
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organizations with respect to the lifecycle, is true?

K2 1 credit
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A. Mature organizations address product quality risks associated to non-functional characteristics

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only during the system test phase

B. Mature organizations are aware that the contribution of testing to analysis of product quality risks
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is very important. The analysis should occur throughout the entire lifecycle
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C. Mature organizations don’t waste time identifying the sources of risks. They only focus on
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identifying product quality risks

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D. Mature organizations are aware that risk management of product quality risks only occurs during
testing

Answer: B

Question: 21

Assume you are currently working on a project developing a system where functional
requirements are very well specified. Unfortunately non-functional requirements do almost not
exist.
You are the Test Manager. You have to choose a technique for test selection that allows testing of

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non-functional characteristics, especially reliability.

Which of the following techniques for test selection do you expect being most useful in this scenario?
K2 1 credit

A. A model-based technique based on the creation of operational profiles

B. Ambiguity reviews
C. Test condition analysis
D. Cause-effect graphing

Answer: A

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Question: 22

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In the test strategy document your organization declares:
- To adopt a V-model development lifecycle, with three formal levels of testing. unit, integration and

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system testing
- To use a blended risk-based and regression-averse testing strategy for each level of testing The

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following is an excerpt of the “approach” section for the system test plan document of a new project:

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“Testing will only use manual tests. Due to the short period of time for test execution, the following
activities will be performed in parallel with test execution: Test planning, test analysis and test
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design.
Basic metrics will be taken for test effort (i.e. person-hours), test cases executed (passed/failed), and
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incidents (no more metrics, such as code coverage, will be collected).” In the system test plan, no
deviations from the test strategy are described. Based only on the given information, which of the
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following statements is true?

K4 3 credits
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A. The approach described in the system test plan document is consistent with the test strategy
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B. The approach described in the system test plan document is consistent with the risk-based testing
strategy, but it is inconsistent with the regression testing strategy
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C. The approach described in the system test plan document is consistent with the regression testing
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strategy, but it is inconsistent with the risk-based testing strategy

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D. The approach described the system test plan document is inconsistent with both the risk-based
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and regression testing strategies

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Answer: D
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Question: 23

In the next two months some new features will be constantly added to new releases of a project you
are working on as Test Manager.
You have identified as one of the main project risks, that the requirements specification will still be
incomplete when your team starts the test design and implementation phase.
Some requirements will most likely be completed too late to allow a proper test preparation. You and
your test team have already worked on several similar past projects in the same organization.
Which one of the following options would you expect to be the most effective at mitigating this risk?
K4 3 credits

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Questions and Answers PDF 15/37

A. Don’t prepare any test and just run the regression test suite to check that the new features don’t
introduce regression
B. Make reasonable assumptions about the missing details and design lightweight tests that can be
easily updated during test execution
C. Don’t design any test until the test execution starts, then communicate that test execution is
blocked due to incomplete requirements
D. Even if there are only few details missing, escalate the risk to the project manager without
preparing any tests

Answer: B

om
Question: 24

.c
Consider the following test strategies:

ps
I. Consultative test strategy
II. Reactive test strategy

m
III. Analytical test strategy

du
IV. Process-compliant test strategy
Consider also the following examples of test activities:
am
1. Prioritize the test cases, based on the results of a FMEA analysis, to ensure early coverage of the
most important areas and discovery of the most important defects during test execution
ex

2. Execute usability testing driven by the guidance of a sample of users (external to the test team)
3. Perform exploratory testing sessions throughout the system test phase
id

4. On an Agile project, execute tests that cover the test conditions identified for each user story of a
feature planned for an iteration
al

Which of the following correctly matches each test strategy with an appropriate example?
.v

K2 1 credit
w

A. I-2; II-3; III-4; IV-1

w

B. I-3; II-2; III-1; IV-4

w

C. I-1; II-2; III-3; IV-4

//

D. I-2; II-3; III-1; IV-4

s:
tp

Answer: D
ht

Question: 25

You are the Test Manager of a new project that will have three formal levels of testing. unit,
integration and system testing. The testing strategy you decide to adopt a blend of risk-based testing
and reactive testing strategies.
Which of the following answers describes the most consistent example of implementation of this test
strategy during the execution of the system tests?
K2 1 credit

A. Your test team executes exploratory tests following a session-based test management approach
throughout the system test phase

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B. Your test team executes system tests under the guidance of a sample of users throughout the
system test phase
C. Your test team executes scripted tests designed and implemented before the execution of the
system test phase, to cover the identified product risks. It also performs exploratory testing sessions
throughout the system test phase
D. Your test team autonomously performs some exploratory testing sessions and, at the very end of
the system testing phase, it also executes more system tests under the guidance of a sample of users

Answer: C

Question: 26

om
You are the Test Manager of a new project aimed at developing a software system that must be

.c
certified at level B of the DO-178B standard. The project will follow a V-Model software development
life cycle and it will have four formal levels of testing: component, integration, system and

ps
acceptance testing.
You must produce the test plan documentation for this project by providing an adequate

m
coordination across the four levels of testing in order to assure audit ability.

du
Which of the following answers would you expect to best describe how to organize the test plan?
K3 2 credits
am
A. Produce a single master test plan that covers in detail all four levels, describing the particular
ex

activities for all test levels

B. Produce a master test plan that covers three levels (component, integration, system test) and a
id

separate acceptance test plan

C. Produce a master test plan describing the relationship between the four levels, and four separate
al

detailed level test plans, one for each level

.v

D. Produce four separate detailed level test plans, one for each level, without a master test plan
w

Answer: C
w
w

Question: 27
//
s:

Based on the historical data of 5 past and similar projects, you have calculated these average
tp

numbers of defects detected in system testing.

ht

- For each 10000 LOC (lines of code), 200 defects

- For each person-month of development team effort, 49 defects
You want to use this information to perform estimation for a new project.
The project manager tells you that he/she has estimated 20000 new LOC for this new project.
Four developers work for four months on this project before system testing.
During system testing, 797 defects are discovered.
Assume that the system test of this new project is using the same amount of work as spent in the
past projects.
Based on this information only, which of the following statement is certainly true about this project?
K3 3 credits

A. The code for the new project contains a higher defect density than the code of the past projects

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B. The number of defects found during the system test phase on the new project is approximately
proportional to the development team effort
C. 40000 LOC have been delivered to system testing (against the 20000 LOC planned by the project
manager)
D. More LOC than planned have been delivered to system testing with a higher defect density than
the past projects

Answer: B

Question: 28

om
You are estimating the effort for the integration testing activities of a new project. Consider the
following factors, which can affect that estimation:

.c
I. Availability of re-usable test systems and documentation from previous, similar projects
II. Unexpected timing of components arrival

ps
III. Stability of the integration test team (no turnover)
IV. Many and geographically distributed sub-teams

m
Which of the following statements is true?

du
K2 1 credit
am
A. I. and II. can negatively affect the estimation
III. and IV. usually favor the accuracy of the estimation effort
ex

B. II. and III. can negatively affect the estimation

C. and IV. usually favor the accuracy of the estimation effort
id

D. II. and IV. can negatively affect the estimation

E. and III. usually favor the accuracy of the estimation effort
al

F. III. and IV. can negatively affect the estimation

.v

G. and II. usually favor the accuracy of the estimation effort

w

Answer: C
w
w

Question: 29
//
s:

The following chart plots the cumulative number of defects opened against the cumulative number
tp

of defects closed during system testing of a software product.

ht

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om
.c
ps
Which of the following statements is true? K2 1 credit

m
A. The chart indicates that you have plenty of problems left to find

du
B. The chart can be used to reveal test progress problems
C. The chart seems to indicate that the defect management process is not working well
am
D. The chart seems to indicate that the defect management process is working well
ex

Answer: D
id

Question: 30
al
.v

Which one of the following metrics to be produced needs traceability between the test cases and
w

each item in a proper test basis?

K2 1 credit
w
w

A. Requirements coverage
//

B. Trends in the lag time from defect reporting to resolution

s:

C. Mean time between failures for the system

D. Cumulative number of reported defects versus cumulative number of resolved defects
tp
ht

Answer: A

Question: 31

You are managing the system testing for a SOA based system. The integrated system consists of
several subsystems:
- A SOA middleware
- A CRM (Customer Relationship Management) system
- A BRM (Billing and Revenue Management) system
- A SMS (Subscriber Management System) system and you performed a risk analysis based on these
subsystems.

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At the end of the scheduled period for test execution you produce a first classical report based on the
traditional metrics of testing. Test pass/fail status and bug status (open/resolved) That table provides

om
you a distorted picture of the quality risk, because there is no indication of the risk level of the failed
tests, the tests not run, or the open bugs. Thus, you produce the following table to solve this

.c
distortion issue:

ps
In the table above, where you have introduced the concept of risk weighting, the highest risk test or
bug report has a score of 1, while the lowest risk test or bug report has a score of 0.04. Which of the

m
following subsystems, based on the risk scores of the table, is most risky? K4 3 credits

du
A. SOA
am
B. CRM
C. BRM
D. SMS
ex
id

Answer: B
al

Question: 32
.v
w

For which of the following activities would the costs be classified as a cost of detection? K2 1 credit
w

A. Writing test specifications according to the test design

w

B. Training developers to better understand the new features of the coding language they will use on
//

the project
s:

C. Re-running a test case, during the system testing phase, to verify that a fix eliminates a previously
tp

found defect
D. Fixing field failures
ht

Answer: A

Question: 33

Assume you have some data related to confirmation testing during system testing of a past project.
In that project 240 bug reports have been opened once, 80 were opened twice, 10 were opened
three times and no bug reports have been opened more than three times.
You estimate that a bug report, which has failed its confirmation test, costs, on average, 3
personhours.
Which of the following statements correctly describe the value of these confirmatory testing

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Questions and Answers PDF 20/37

activities based on cost of quality?

K3 2 credits

A. 300 person-hours have been spent on the project during the system testing phase, because of the
failed confirmation tests and this cost belongs to the costs of internal failure
B. 340 person-hours have been spent on the project during the system testing phase, because of the
failed confirmation tests and this cost belongs to the costs of external failure
C. 340 person-hours have been spent on the project during the system testing phase, because of the
failed confirmation tests and this cost belongs to the costs of internal failure
D. 300 person-hours have been spent on the project during the system testing phase, because of the
failed confirmation tests and this cost belongs to the costs of detection

om
Answer: A

.c
Question: 34

ps
Which of the following answers describes a factor that may reduce the effort spent when using

m
distributed test teams without negatively affecting system quality?

du
K2 1 credit
am
A. Difficulties in communication between the distributed test teams due to time zone differences
B. With several distributed test teams, every team assumes that some test conditions are covered by
ex

other teams but actually no one covers them

C. With several distributed test teams, two or more teams assume some test conditions are covered
id

by their team and their team alone. But all of the teams actually cover them
D. With several distributed test teams, all of the distributed test teams use a single unified test
al

dashboard
.v
w

Answer: D
w

Question: 35
// w

You are the Test Manager on a project following an iterative life-cycle model. The project should
s:

consist of nine iterations of one month duration each. It is planned to develop the most important
tp

features to have a stable core of the application in the first three iterations and to add the additional
ht

features in the last six iterations.

At the beginning of the first iteration, only a draft version of the requirements specification
document for the core features is available. Assume that during each of the first three iterations, the
chosen features are fully completed and unit tested.
Which of the following statements is true in this context?
K4 3 credits

A. The system test phase should start when all the requirements are frozen
B. You should allocate a large effort for system testing during the first three iterations
C. You should allocate all the effort for the system test phase only in the last iteration
D. You should apply the same test strategy as used in a sequential life cycle model

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Answer: B

Question: 36

Which of the following statements, about the test reporting activities for a project adopting an
iterative lifecycle model with very short iterations (e.g. two weeks iterations), is correct? K2 1 credit

A. Test reporting activities can’t be influenced by the use of an iterative lifecycle model with short
iterations
B. Test reporting activities are not important for projects adopting an iterative lifecycle model with
short iterations

om
C. Test reporting activities are less important for projects adopting an iterative life cycle model with
short iterations. They should be performed at the end of the last iteration

.c
D. Test reporting activities are still important with an iterative lifecycle. The reports can be used to
conduct post-iteration review sessions before starting with the next iteration

ps
Answer: D

m
du
Question: 37
am
Consider an agile team adopting Extreme Programming (XP) with five developers and one tester
without any coding experience.
ex

To which of the following activities would you expect the tester will contribute most?
id

K2 1 credit
al

A. Developing unit tests

.v

B. Executing unit tests

C. Planning and executing tests during the integration test phase to detect interface defects
w

D. Supporting the customer in the execution of acceptance testing

w
w

Answer: D
//
s:

Question: 38
tp

Which of the following statements best describes an appropriate approach for managing exploratory
ht

testing?
Number of correct responses: 1
K2 1 credit

A. Define very detailed mission statements, which allow testing work to be broken into sessions of up
to 10 minutes duration in which testing is guided by these mission statements
B. Break the testing work in 30 to 120 minutes sessions and use properly defined mission statements
consisting of two or three sentences to guide testing during these sessions
C. Define very generic charters to drive exploratory testing sessions of 2 days where testers are
completely free to decide what to test
D. Exploratory testing should not be managed because such testing is inherently unmanageable and

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not measurable

Answer: B

Question: 39

The main objectives the senior management team wants to achieve are:
- to reduce the costs associated with dynamic testing
- to use reviews to ensure that the project is on course for success and following the plan
- to use reviews as a well-documented and effective bug-removal activity following a formal process
with well-defined roles

om
- to determine the effectiveness of reviews in terms of phase containment
- to improve phase containment effectiveness

.c
Which of the following answers would you expect to describe the best way to achieve these
objectives?

ps
K4 3 credits

m
A. You should plan for lightweight exit-phase reviews at the end of each development and testing

du
phase, and plan for a process of gathering information from testing to perform an analysis aimed at
identifying the larger cluster of defects
am
B. You should plan for formal exit-phase reviews at the end of each development and testing phase,
and plan for a process of gathering information from testing to perform an analysis aimed at
ex

identifying the larger cluster of defects

C. You should plan for formal exit-phase reviews at the end of each development phase and testing
id

phase, and plan for a process of gathering information from testing to perform an analysis of the
bugs found during testing to determine the people responsible for those bugs
al

D. You should plan for formal exit-phase reviews at the end of each development and testing phase,
.v

and plan for a process of gathering information from testing to perform an analysis of the bugs found
w

during testing to determine the phase in which they have been introduced
w

Answer: D
// w

Question: 40
s:
tp

Consider the following list of statements about audits and management reviews:
ht

I. Audits are usually more effective than management reviews at finding defects
II. Audits and management reviews have the same main goals, the only difference is related to the
roles and level of formality
III. A typical outcome of an audit includes observations and recommendations, corrective actions and
a pass/fail assessment
IV. An audit is not the appropriate mechanism to use at the code review in order to detect defects
prior to dynamic testing
Which of the following statements is true?
K2 1 credit

A. I. and III. are true; II. and IV. are false;

B. II. and III are true; I. and IV. are false;

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C. III. and IV. are true; I and II are false;

D. I, III and IV are true; II. is false;

Answer: C

Question: 41

You are a Test Manager working for a software organization where reviews have never been applied.
After a meeting with your managers examining a business case for reviews, (including their costs,
benefits, and potential issues), the management finally decides to adopt formal reviews for future
projects.

om
You have been given a budget that you have spent to provide training in the review process and to
introduce the review process on a pilot project.

.c
On that pilot project the introduction of reviews has been very positive in terms of positive
involvement from all the participants. All the reviews applied to different documents have been very

ps
effective for their purposes (especially at revealing defects).
Which of the following answers describes an important success factor for the introduction of formal

m
reviews which is missing in this scenario?

du
K4 3 credits
am
A. Management support
B. Participant support
ex

C. Definition and use of metrics to measure the ROI (Return On Investment)

D. Training in the review process
id

Answer: C
al
.v

Question: 42
w
w

Which of the following factors could negatively influence a review?

w

K2 1 credit
//

A. Include people with the adequate level of knowledge, both technical and procedural
s:

B. Include people who are detail-oriented and scrupulous at finding issues

tp

C. Include as many people as possible in order to have more viewpoints about possible problems on
ht

the item under review

D. Include people able to contribute to a clear, thoughtful, constructive and objective discussion

Answer: C

Question: 43

You are the Test Manager of a project that adopts a V-model with four formal levels of testing.
unit, integration, system and acceptance testing.
On this project reviews have been conducted for each development phase prior to testing, which is
to say that reviews of requirements, functional specification, high-level design, low-level design and

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Questions and Answers PDF 24/37

code have been performed prior to testing.

Assume that no requirements defects have been reported after the release of the product. Which
TWO of the following metrics do you need in order to evaluate the requirements reviews in terms of
phase containment effectiveness?
K3 2 credits

A. Number of defects found during the requirements review

B. Total number of defects attributable to requirements found during unit, integration, system and
acceptance testing
C. Total number of defects found during functional specification review, high-level design review,
low-level design review, code review, unit testing, integration testing, system testing and acceptance
testing

om
D. Time to conduct the requirements review
E. Total number of defects attributable to requirements, found during functional specification review,

.c
high-level design review, low-level design review, code review, unit testing, integration testing,

ps
system testing and acceptance testing

m
Answer: A,E

Question: 44
du
am
Which of the following information would you expect to be the most useful to perform a defect
ex

clustering analysis?
K2 1 credit
id

A. The trend in the lag time from defect reporting to resolution

al

B. The defect component information

.v

C. The lifecycle phase in which the defect has been introduced

w

D. The defect removal efficiency information

w

Answer: B
// w

Question: 45
s:
tp

Assume you are working on a defect management process to be used by a software organization to
ht

track the current status of the defects reports for several projects.
When a defect is found for investigation a defect report is created in “Opened” state that is the
unique initial state. The defect report status has also a unique finale state that is the “Closed” state.
The following state transition diagram describes the states of this defect management process:
Where only the initial (“Opened”) and final (“Closed”) states are indicated while the remaining states
(V, W, X, Y, Z) have yet to be named.

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om
.c
ps
m
du
Which of the following assignments would you expect to best complete the defect management
process?
am
K3 2 credits
ex

A. V=Rejected , W=Corrected , X=Validated, Y=Re-Opened, Z=Assigned

B. V=Assigned, W=Validated , X=Corrected, Y=Re-Opened, Z=Rejected
id

C. V=Assigned, W=Corrected , X=Validated, Y=Re-Opened, Z=Rejected

al

D. V= Corrected, W=Assigned, X=Validated, Y=Corrected, Z=Rejected

.v

Answer: C
w
w

Question: 46
// w

During the system testing phase a tester from your test team observes a failure in the system under
s:

test and he/she decides to create an incident report. The incident report is currently in a “new” state,
tp

indicating it needs to be investigated.

Which THREE of the following information items can’t yet be present in the incident report? K3 2
ht

credits (2 credits out of 3 credits correct, 1 credit point)

A. The type of defect that caused the failure

B. The actual and the expected result highlighting the failure
C. The lifecycle phase in which the defect has been introduced
D. What really caused the failure (actual cause)
E. Steps to reproduce the failure, including screenshots, database dumps and logs where applicable

Answer: A,C,D

Question: 47

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Consider a defect report and assume that a part of its lifecycle includes the following states: New:
Is the initial state Working. Means that the developers are addressing the defect in order to produce
a fix for the defect Clarification:
Means that the developers need more information from the tester to address the defect and produce
a fix for the defect and the tester is working to provide this information to the developers
Verification:
Means that a fix for the defect has been produced and the tester is running the adequate tests to
verify whether the fix solves the defect Closed. is the final state Which of the following answers
represents an invalid sequence of states that can’t lead the bug report to the “Closed” state?
K2 1 credit

om
A. New, Working, Verification, Working, Clarification, Working, Verification, Closed
B. New, Working, Clarification, Working, Verification, Closed

.c
C. New, Working, Verification, Working, Clarification, Working, Closed

ps
D. New, Working, Verification, Closed

m
Answer: C

Question: 48
du
am
Consider the following statements describing the importance of improving the test process:
ex

I. Test process improvement is important because being focused only on the test process it can
provide recommendations to improve the test process itself, but it can’t indicate or suggest
id

improvement to areas of the development process

II. Test process improvement is important because it is much more effective than software process
al

improvement to improve the quality of a software system

.v

III. Test process improvement is important because several process improvement models (STEP, TPI
w

Next, TMMi) have been developed over the years

IV. Test process improvement is important because every organization, regardless of the context,
w

should always achieve the maximum level of maturity of testing described in the test improvement
w

models such as TMMi

//

Which of the following answers is correct?

s:

K2 1 credit
tp

A. I. and IV. are true; II. and III. are false

ht

B. I., II., III. and IV are false

C. I., II. and III are true; IV. is false
D. I., II. and III. are false; IV. is true

Answer: B

Question: 49

Which of the following statements about the TMMi test process improvement model is true? K2 1
credit

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Questions and Answers PDF 27/37

A. In TMMi all the process areas at lower levels must be 75% complete by achieving specific and
generic goals in order to claim the higher level
B. TMMi provides an approach for test process improvement such as the IDEAL (Initiating,
Diagnosing, Establishing, Acting and Learning) model
C. TMMi has a staged architecture for process improvement with seven maturity levels
D. At TMMi level 1 testing is chaotic without a defined process, and it is often seen as the same as
debugging

Answer: D

Question: 50

om
Which of the following statements about the STEP test process improvement model is true? K2 1

.c
credit

ps
A. In the STEP model, tests validate the requirements and use cases when they are developed
B. The STEP model stresses defect detection and demonstration of capability, whereas the defect

m
prevention is a secondary potential goal of testing

du
C. The STEP model assures that the system requirements specification and the test design
specification processes don't overlap
am
D. In the STEP model, testware design occurs after coding
ex

Answer: A
id

Question: 51
al
.v

After the presentation, you are asked to explain the chart. Assume you have applied a full risk-based
testing strategy.
w
w
// w
s:
tp
ht

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Questions and Answers PDF 28/37

Which of the following answers would you expect to best describe the pie chart?
K4 3 credits

A. All the risk items have been covered with tests. No more risk items remain to test
B. According to the full risk-based testing strategy applied, it is very likely that the highest-risk items,
tests and bugs remain in the blue and red areas. Therefore, it is very risky to release the application
C. Only the lowest-risk items, tests and bugs should remain in the blue and red areas. Therefore the
application can be released at any time subject to management of the items identified in those areas
D. 97 percent of the risk items has been tested. No open bugs or test failures remain. Only 3 percent
of risk items remains to be covered by the remaining test

Answer: C

om
Question: 52

.c
ps
A chart showing the trend in the lag time from defect reporting to resolution during system testing is
also available. The chart shows that the daily closure period is consistently and significantly above

m
the rolling closure period for a long period of the system testing phase. Almost all defects found

du
during system testing have been related to the system as a whole, not related to single units or
integrations issues. Almost all quality risks have been addressed during the unit and integration
am
testing phase and no residual quality risks were present in the integrated system. This has been
confirmed by exploratory testing sessions performed during system testing, targeted at finding
ex

defects in these quality risk areas. Based on the given information only, which one of the following
areas would you expect to be considered more in the retrospective meeting in order to be improved?
id

K3 3 credits
al

A. The requirements review

.v

B. The defect management process

w

C. The quality risk analysis process

D. The system design and architecture design reviews
w
w

Answer: B
//
s:

Question: 53
tp
ht

In your organization the following tools of the same vendor are currently in use. a requirements
management tool, a test management tool and a bug tracking tool.
You are the Test Manager.
You are currently evaluating a test automation tool of the same vendor (to complete the vendor's
tool suite) against an interesting open-source test automation tool under the GNU GPL (General
Public License).
There are no initial costs associated to that open-source tool.
Which of the following statements associated to the selection of the open-source tool is correct in
this scenario?
K2 1 credit

A. The open-source tool can be modified but only if the community of developers of that tool gives

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Questions and Answers PDF 29/37

you the formal permission to modify it

B. There are no initial costs for the open-source tool but you should carefully consider the costs
associated to the integration with the existing tools and also evaluate the recurring costs
C. There are no initial costs for the open-source tool because open-source tools are usually
lowquality, while vendor tools have always a better quality than the corresponding open-source tools
D. The open-source tool can be modified but it can’t be distributed further in any way

Answer: B

Question: 54

om
Assume you are managing a test automation project for a mission-critical system. Because vendor
provided tools and open source solutions don't meet the needs of this project, you ask your test

.c
team to develop a custom automation framework. Which of the following management issues
associated to the development of this custom automation framework is least likely to manage?

ps
K2 1 credit

m
A. Proper testing for the custom automation framework must be performed

du
B. The custom automation framework will require an adequate documentation
C. The changes to the custom automation framework should be communicated to all external users
am
of this tool under the GNU license
D. The custom automation framework will need proper maintenance
ex

Answer: C
id
al

Question: 55
.v

Assume you are the Test Manager in charge of independent testing for avionics applications. You are
w

in charge of testing for a project to implement three different CSCI (Computer Software Configuration
w

Item):
w

- a BOOT-X CSCI that must be certified at level B of the DO-178B standard

- a DIAG-X CSCI that must be certified at level C of the DO-178B standard
//

- a DRIV-X CSCI that must be certified at level A of the DO-178B standard

s:

These are three different software modules written in C language to run on a specific hardware
tp

platform.
ht

You have been asked to select a single code coverage tool to perform the mandatory code coverage
measurements, in order to meet the structural coverage criteria prescribed by the DO-178B
standard. This tool must be qualified as a verification tool under DO-178B.
Since there are significant budget constraints to purchase this tool, you are evaluating an opensource
tool that is able to provide different types of code coverage. This tool meets perfectly your technical
needs in terms of the programming language and the specific hardware platform (it supports also the
specific C-compiler).
The source code of the tool is available.
Your team could easily customize the tool to meet the project needs. This tool is not qualified as a
verification tool under the DO-178B.
Which of the following are the three main concerns related to that open-source tool selection?
K4 3 credits (2 credits out of 3 credits correct, 1 credit point)

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A. Does the tool support all the types of code coverage required from the three levels A, B, C of the
DO-178B standard?
B. Does the tool have a good general usability?
C. What are the costs to qualify the tool as a verification tool under the DO-178B?
D. Is the installation procedure of the tool easy?
E. Does the tool require a system with more than 4GB of RAM memory?
F. Is the licensing scheme of the tool compatible with the confidentiality needs of the avionics
company?

Answer: A,C,F

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Question: 56

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After a selection process you have selected a test management tool that is going be introduced in

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your organization and used by your test team in a pilot project.
You have already identified the member of your test team who will be the administrator of the tool,

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since he/she has a significant experience with the administration of test management tools and so

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he/she is able to make effective and efficient up-front decisions about "how" the tool will be used.
You have also developed a training plan for the other members of your test team.
am
In collaboration with the administrator of the tool you have also devised standard ways of managing,
storing and maintaining the tool and its assets including backup/restore procedures.
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You have also analyzed standard formats supported by the tool (CSV, XLS, XML, etc.) to export, import
and archive all the information managed by the tool itself (requirements, test case specifications,
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test plans etc.) for compliance with the most important test management tools, in order to minimize
the impacts of migrating this information to a new tool that could replace the existing one in the
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future.
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Which of the following phases in the lifecycle of the new tool has NOT been adequately considered in
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this description?
K2 1 credit
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A. Acquisition
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B. Support and maintenance

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C. Evolution
D. Retirement
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Answer: C

Question: 57

Assume you are a Test Manager involved in system testing of a CRM application for a Pay-TV
company. Currently the application is able to support a proper number of users assuring the required
responsiveness. Since the business is expected to grow, you have been asked to evaluate the ability
of the application to grow to support more users while maintaining the same responsiveness.
Which of the following tools would you expect to be the most useful at performing this evaluation?
K2 1 credit

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Questions and Answers PDF 31/37

A. Coverage tools
B. Test management tools
C. Static analysis tools
D. Performance tools

Answer: D

Question: 58

Consider the following skills assessment spreadsheet for your test team (consisting of four team
members):

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This spreadsheet has three sections: technical expertise, testing skills and professionalism.
The skill levels for each skill area for both the “technical expertise” and “testing skills” sections have

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been rated on a four-point scale:
- E (Expert): indicates that a person has expert knowledge and experience in the skill area

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- B (Beginner): indicates that a person has some knowledge and experience in the skill area but
he/she is not autonomous

m
- W (Wants to learn): indicates that a person has no knowledge or experience in the skill area but

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he/she wants to learn that skill
- NI (Not Interested): indicates that a person has no knowledge or experience in the skill area and
am
he/she is not interested to learn that skill
The skill levels for each skill area of the “professionalism” section have been rated on a three point
ex

scale (H=High, M=Medium, L=Low).

Consider the following analysis of testing skills performed on four people. Alex, Robert, John and
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Mark (all the skills have been rated on an ascending scale. The higher the score, the better the skill):
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m
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am
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id

Which of these people, based on this analysis, would you expect to be most suitable to work
specifically as test designer?
al

K4 3 credits
.v
w

A. Alex
B. Roberta
w

C. John
w

D. Mark
//
s:

Answer: B
tp

Question: 59
ht

Your test team consists of four members (Mary, Bob, Mark, Dave) with different interpersonal skills.
The following skills assessment spreadsheet shows the characteristics of the team members with
respect to a list of interpersonal-skills (for each characteristic only the member with the highest level
of that characteristic is indicated and marked with ‘X’):

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ps
m
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am
On the next project a member of your test team will have to perform some routine tasks requiring
ex

collaboration with other teams. Who in your test team would you expect to be most suitable at doing
these tasks? K4 3 credits
id
al

A. Mary
B. Bob
.v

C. Mark
w

D. Dave
w
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Answer: A
//
s:

Question: 60
tp

Assume you are managing the system testing execution phase of a project. The system test execution
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period for that project is scheduled for eighteen weeks and the release date is scheduled at the end
of system testing.
During the sixth week of system test execution, at the staff meeting, the project manager informs
you that the project deadlines are changed and the release date that is only three weeks ahead. This
new release will not allow the completion of the system tests. Suppose also that you have followed a
risk-driven test approach for this project. Which of the following statements represents the worst
way to lead your test team in the next three weeks?
K2 1 credit

A. Neglect your management activities and work side-by-side with your test team executing tests
B. Considering the executed tests, you should reduce the test coverage back on the risk analysis and

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adjust downward the priority of the associated risk items

C. Convince all the people of your test team that each of them is an important and needed member,
and that their contribution is fundamental to the success of the team
D. Favor and encourage a proactive attitude where people ask for new tasks as soon as they finish
their current tasks

Answer: A

Question: 61

An agile development team decides to hire a tester who has always worked.

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- in independent test teams, reporting the problems found in a defect tracking system
- in safety-critical projects, with a stronger focus on the quality of the product than on time and

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budget. This agile team is focused on short-term goals to get the product released on time and
within budget. Which of the following answers would you expect to be most likely true in this

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scenario? K2 1 credit

m
A. Agile teams like the presence of a tester in their teams and the tester will be able to adapt to the

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new context without any issue
B. The developers will immediately follow the guidelines described by the tester
am
C. The tester can continue to report the problems found in a defect tracking system and be more
focused on the quality than on time and budget constraints
ex

D. The tester’s mission could be to verify adherence to requirements, instead of reporting formally
the problems in a defect tracking system
id

Answer: D
al
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Question: 62
w
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Which of the following would you expect to be most likely an example of a motivating factor for
w

testers?
K2 1 credit
//
s:

A. The resources allocated for the testing activities are not sufficient and don’t allow the testers to
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contribute to the quality of the product

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B. The testers contribution to the quality of the software products developed from an organization is
recognized with increased responsibilities
C. The same regressions tests are executed manually by the same testers, for every product release,
without any progression in content
D. The testers are asked to perform, in parallel with their testing tasks, other tasks unrelated to their
testing responsibilities

Answer: B

Question: 63

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Questions and Answers PDF 35/37

Which of the following would you expect to be most likely an example of a demotivating factor for
testers?
K2 1 credit

A. The management asks the testers to be kept informed about the intensity, quality and results of
testing
B. The testers’ recommendations to improve the system or its testability are adopted by the
development team
C. The same regressions tests are manually executed by the same testers, for every product release,
without regression test tools
D. The testers are assessed on whether and how often they detect important and critical failures
E. Test quality is measured by counting the number of customer/user reported problems.

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Answer: C,E

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Question: 64

m
Consider the following skills assessment spreadsheet for your test team (consisting of four team

du
members):
This spreadsheet has three sections: technical expertise, testing skills and professionalism.
am
The skill levels for each skill area for both the “technical expertise” and “testing skills” sections have
been rated on a four-point scale:
ex

- E (Expert): indicates that a person has expert knowledge and experience in the skill area
- B (Beginner): indicates that a person has some knowledge and experience in the skill area but
id

he/she is not autonomous

- W (Wants to learn): indicates that a person has no knowledge or experience in the skill area but
al

he/she wants to learn that skill

.v

- NI (Not Interested): indicates that a person has no knowledge or experience in the skill area and
w

he/she is not interested to learn that skill

The skill levels for each skill area of the “professionalism” section have been rated on a three point
w

scale (H=High, M=Medium, L=Low).

w

You are using this skills assessment spreadsheet in order to define a training development plan for
//

your test team.

s:

Your objective is to fill the skill gaps by having at least a team member rated as an expert for each
skill identified for the “technical expertise” and “testing skills” sections, and with the ability to train
tp

the other team members.

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Considering the budget constraints you can send only one person to a training course.

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ps
m
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Based only on the given information, which of the following answers would you expect to be the best
am
option to achieve your objective?
K4 3 credits
ex

A. Send Robert to a performance testing training course

id

B. Send Alex to a performance testing training course

al

C. Send John to a performance testing training course

D. Send Mark to a test automation training course
.v
w

Answer: B
w
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s:
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