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Interim Project 92

The interim report details Pushpita Paul's internship at India Post Payments Bank, focusing on financial inclusion through customer engagement. The objectives included promoting the bank's policies and opening new accounts, with achievements of 2 accounts and 3 policies opened. Challenges included customer indifference and rudeness, while the experience enhanced communication skills and understanding of the bank's operations.

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36 views2 pages

Interim Project 92

The interim report details Pushpita Paul's internship at India Post Payments Bank, focusing on financial inclusion through customer engagement. The objectives included promoting the bank's policies and opening new accounts, with achievements of 2 accounts and 3 policies opened. Challenges included customer indifference and rudeness, while the experience enhanced communication skills and understanding of the bank's operations.

Uploaded by

Bikram
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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INTERNSHIP PROGRAM – 2020

MBA Program (Class of 2019-2021)

INTERIM REPORT

Part-A (IP Details)

Name of the Student: PUSHPITA PAUL


Enrollment Number: 21IUT0160092
IP Company: India Post Payments Bank
Project Title: Financial Inclusion (Doorstep Bank)
Name of the Company Guide: Ashish Kumar Roy
Name of the Faculty Guide: Prof. Anindita Sinha

Part-B (Executive Training)

1. Objective:
The objective of the training is that to aware the people about the
IPPB (India Post Payments Bank) and accounts and policies of the
Bank. Therefore customers should take advantages through
Accounts and policies of the Bank.

TASKS/TARGETS: Our main target is that to promote their Bank


and policies. And open some bank accounts and

2. Target:
3. Strategy:
 First we contect with the customer through phone calls to tell them
about the new policies of the Bank. And also tell them, facilities
provided by Bank through policies.
 After that we go to the different post office branches communicate
with the customers through face to face and tell them about the
facilities of the bank. And also we provide leaflet of the bank to
every Customer.
 Then we do some camp, where many people come together and
want to know about the Bank.
4. Achievements:
They didn’t give me a clear target, they tell

I opened 2 bank accounts and 3 accidental policy till now. I’ll try my
best to open more accounts and policies.

5. Limitation:
When I talk to the customers, some of them didn’t listen to me,
behave rudely and some of them totally avoid me.

6. Conclusion:
 For this I learnt many things about the IPP Bank and how
their system works. I am also improving my communication
skills by talk with the customers.

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