YATIN GARG yatingarg12@gmail.
com
IIT ROORKEE | PRODUCT MANAGEMENT +91 8410209806
PROFESSIONAL SUMMARY
● Product Manager with 7 years of experience in Ecommerce, logistics, social networking and operations.
● Skilled in building product strategy, product roadmap, data analysis, agile methodology, and go-to-market planning.
● Experienced with the whole product life cycle, from conceptualization, to user research, user experience, product development,
launch, analysis and improvement. Have also built 0 to 1 products and scaled them.
WORK EXPERIENCE
Senior Product Manager, Dripshop (Aug’ 23 - Present)
● Leading the product for new business line to make selling easier for sellers on social media eg Facebook, Instagram etc
● Conducted 10+ hrs of user interviews to identify the pain points and lead the roadmap to improve sellers’ retention by 15%
● Revamped the category and product detail pages to improve user conversion funnel by 10%
Senior Product Manager, Cars24 (Feb’ 21 - Aug’ 23)
● Lead the launch of refurb product and scaled adoption to 100% within 2 months of launch
● Automated cost approval standards and job card creation on product to enhance cost approval team and inspectors
productivity by 40%
● Reduced refurb cost by 30% by driving adherence and revising refurb standards using automation.
● Reduced NoGo cars by 80% by building a feedback loop with the pre procurement inspection and revising car refurb
standards to save $2M monthly
● Owned the car detail page on consumer website and improved view to delivery conversions on cars by 10% by reporting car
imperfections accurately with images and powering the specs and features information from editable central data source
● Revamped post delivery warranty flow journey to reduce warranty tickets closure TAT by 40% and improved CSAT by
200%
● Built product for self owned spare parts inventory operations to reduce spares procurement TAT and wrong parts.
Associate Product Manager/ Sr. Product Analyst, Hike Messenger (Sep’ 19 – Feb’ 21)
● Conceptualized and launched ‘Hike Daily’ via Hike ChatBot leading to 20% increase in invites and referral acquisitions.
● Increased D7 Retention by 4% by defining AHA moment and optimizing Paid Advertisement Campaigns
● Improved Onboarding funnel by 6% by analyzing the drop-offs and optimizing the flow
● Lead the end to end analytics (Instrumentation, DB, Dashboarding & Insights) for the 1st revenue product in Hike (Hikestar)
● Improved the Hikestars experience in Hikeland (Virtual Cinema) by debugging the backend queries and suggesting the
changes leading to 50% enhanced User Experience
● Received multiple recognitions from VP and peers and got promoted in Aug’20
Operations Associate, Uber (Nov’ 17 - Aug’ 19)
● Conducted Marketplace experiments to improve reliability and driver partners’ earnings
● Implemented price cuts in Mumbai during twilight hours observing 5% increased efficiency
● Took RI initiatives (managing a portfolio of $5 Million) for West India cities
● Launched Uber Auto in Indore & Bhopal leading a team of 5 and scaled it to the fastest city to reach 10k trips across APAC
● Created customized incentives for drivers increasing engagement by 20%
● Lead the 2018-19 growth plan for West expansion cities (Mumbai, Indore, Bhopal and Nagpur)
Business Analyst, Paytm (Jul’ 16 - Nov’ 17)
● Revamped Electronics category landing page, increasing average time spent on website by 28%
● Leveraged past trends to reduce returns and cancellations by 50% and boost NPS by 65%
● Envisioned and developed automated reports for real time sales and website/mobile traffic data tracking, leading to 20%
increase in UPVs and improved conversion rates by 30%
● Identified gaps in catalog and defined action plan for improvement, contributing to 35% increase in sales
EDUCATION
B. Tech, Biotechnology | IIT Roorkee (2012 - 2016)
