ISE UNIT 1 &2 Notes
ISE UNIT 1 &2 Notes
Innovation is something that generates value for the world. It makes something faster, better,
cheaper.
Innovation=Invention*Commercialization
LEVELS OF INNOVATION:
Incremental innovation:
• Goal: To enhance the existing offering, rather than creating something entirely new.
Architectural innovation:
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Radical Innovation:
Disruptive innovation refers to a process where a smaller company with fewer resources
challenges established market leaders.
Over time, this disruptive innovation can evolve to capture a significant portion of the
market, displacing traditional industry leaders.
Types of Innovation:
1. Product and process Innovation
2. Open and closed Innovation
3. Incremental and Radical Innovation
4. Modular and Architectural innovation
Product Innovation
Process Innovation:
Definition: Improving the way goods and services are produced or delivered.
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Example
Open Innovation:
• A paradigm that assumes that firms can and should use external ideas as well as
internal ideas, and internal and external paths to market, as the firms look to advance
their technology.
Tesla: Collaborates with battery suppliers, software developers, and even customers
to improve its electric vehicles.
Closed Innovation:
Definition: A traditional approach where companies rely solely on their internal research and
development (R&D) to generate new ideas and products.
Example:
Incremental Invention:
Examples:
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Steps in Incremental Invention:
• Set goals and objectives: establish clear goals and objectives for your incremental
innovation efforts
• Conduct market research: research customer needs and preferences to inform your
incremental innovation strategy
• Create a plan and timeline: develop a detailed plan and timeline for your
incremental innovation efforts
• Monitor progress and adjust strategy as needed: continuously monitor and adjust
your strategy
Characteristics:
• Builds upon existing knowledge: Refines and enhances what already exists.
• Lower risk: Often less risky and less resource-intensive than radical invention.
Radical Invention:
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The development of the internet
• This can be done through brainstorming sessions, market research, customer insights,
emerging technologies
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Radical innovation is inherently risky, and organizations need to actively manage and
mitigate potential risks.
Once the innovation has been developed and tested successfully, the focus shifts to
scaling and commercializing the solution.
Characteristics:
High risk, high reward: Often involves significant investment and uncertainty.
Disruptive potential: Can create new markets and redefine entire industries.
Transformative impact: Has the potential to significantly impact society and the
economy.
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Inbound Open Innovation:
• Inbound Open Innovation involves bringing external ideas, technologies & knowledge
into the Company.
• Inbound Innovation can help companies stay ahead of the competition to expand their
market reach, access to new technologies & knowledge.
• In simple terms, inbound ideation is like asking for help to solve your problems.
Example:
Procter & Gamble (P&G) is a global leader in consumer goods, known for its iconic
brands like Tide, Pampers, and Gillette. To stay ahead of the curve, P&G established
Connect + Develop, an open innovation platform that connects the company with external
innovators, including universities, startups, and research institutions.
• Outbound Innovation can help companies monetize their intellectual property, create
new revenue streams.
Example:
You've got a really awesome recipe for homemade pizza. Outbound ideation is about
figuring out how to share that awesomeness with the world.
• Start a pizza delivery service: Share your delicious pizzas with hungry customers in
your neighborhood.
• Teach pizza-making classes: Share your secret recipe and techniques with others
who love food.
• Write a cookbook: Share your pizza-making expertise and inspire others to create
their own culinary masterpieces.
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IDEATION METHODS:
Ideation is the creative process of generating, developing, and implementing new ideas.
Types:
• Brainstorming
• SCAMPER
• Mind Mapping
• Design Thinking
• Crowd sourcing
1. Brainstorming:
• Brainstorming is a classic and widely used ideation method for generating creative
solutions and new ideas.
• It involves a group of people coming together to share thoughts and build upon each
other's suggestions in a fast-paced, non-judgmental environment.
• Defer Judgment: All ideas are welcomed without criticism or evaluation during the
initial phase. This encourages participants to think freely and expansively.
• Build on Ideas: Participants are encouraged to expand on, combine, or improve upon
the ideas of others. This collaborative approach can lead to unexpected and powerful
solutions.
2. SCAMPER:
SCAMPER is a checklist tool that prompts innovators to consider ways to Substitute,
Combine, Adapt, Modify, Put to other uses, Eliminate, and Reverse elements of an
existing product or process.
• "Substitute" prompts you to consider parts of the problem, product, or idea you can
replace or swap.
• "Combine" suggests merging different aspects of a product, service, or problem in
new ways.
• "Adapt" encourages adapting or adjusting existing solutions or elements to new
situations.
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• "Modify" is about thinking of how you could change or alter the current situation or
its elements.
• "Put to another use" involves considering how you might use an item or process
other than its intended purpose.
• "Eliminate" is removing product, service, or process elements. It's about creating
value by eliminating what's unnecessary and focusing on what's essential.
• "Reverse" or "Rearrange" suggests turning a situation or problem on its head.
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• Each "hat" represents a different thinking type. By changing hats, participants can
easily switch between different points of view:
• White Hat — neutrality and objectivity. Participants focus on data and information.
They look at the facts, figures.
This is the intuitive hat where feelings and emotions can be expressed, such as fears and
dislikes. These feelings do not need to be justified they just identify gut feelings..
• Black Hat — judgment and caution. Team members evaluate ideas critically. They
look for potential problems, risks, and adverse consequences.
• Yellow Hat — positivity and optimism. Participants focus on the benefits, feasibility,
and positive aspects of an idea or a decision.
• Green Hat — creativity. Participants generate new ideas, alternative solutions, and
fresh concepts.
• Blue Hat — control of the process. It's about organizing the thinking process, setting
the agenda, and drawing conclusions. When wearing the blue hat, participants manage
the other hats, summarizing and synthesizing the input gathered.
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4. Mind Mapping:
A mind map is like a drawing aimed at organizing thoughts. It starts with a single
core idea in the middle of a page. Then, it grows when you add related ideas, pictures,
or words around that central idea.
The best thing about a mind map is that it changes and evolves. It follows the flow of
ideas, connecting different parts of the concept and showing the thinking process.
5. Design thinking:
• Design Thinking is a design methodology that is used for solving design problems
using human-centric approach.
• It allows tackling ill-defined and complex user problems and providing creative and
effective solutions to it through empathizing with the user.
• Design thinking process is iterative and basically consists of 5 phases: discovery,
definition, ideation, prototyping and testing.
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The Design Thinking process starts with
3. Ideate
The third stage in the Design Thinking process consists of ideation—or generating
ideas. By this point, you know who your target users are and what they want from
your product. You also have a clear problem statement that you’re hoping to solve.
Now it’s time to come up with possible solutions.
The ideation phase is a judgment-free zone where the group is encouraged to venture
away from the norm, explore new angles, and think outside the box. You’ll hold
ideation sessions to generate as many ideas as possible—regardless of whether or not
they’re feasible! For maximum creativity, ideation sessions are often held in unusual
locations
Throughout this stage of the Design Thinking process, you’ll continuously refer back
to your problem statement. As you prepare to move on to the next phase, you’ll
narrow it down to a few ideas, which you’ll later turn into prototypes to be tested on
real users..
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4. Prototype
In the fourth stage of the Design Thinking process, you’ll turn your ideas from stage three
into prototypes. A prototype is essentially a scaled-down version of a product or feature—
be it a simple paper model or a more interactive digital representation.
The aim of the prototyping stage is to turn your ideas into something tangible which can
be tested on real users. This is crucial in maintaining a user-centric approach, allowing
you to gather feedback before you go ahead and develop the whole product.
5. Test
The fifth step in the Design Thinking process is dedicated to testing: putting your
prototypes in front of real users and seeing how they get on. During the testing phase,
you’ll observe your target users—or representative users—as they interact with your
prototype. You’ll also gather feedback on how your users felt throughout the process.
The testing phase will quickly highlight any design flaws that must be addressed. Based
on what you learn through user testing, you’ll go back and make improvements.
6. Crowdsourcing:
Example of Crowdsourcing:
Wikipedia: A collaboratively edited encyclopaedia built by a global community of
contributors.
Entrepreneurship:-
An Entrepreneur is an individual who creates a new business , bearing most of the risks and
enjoying most of the rewards.
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Role models of Entrepreneurship:
Global:
Elon Musk:
Founder of SpaceX, Tesla, Neuralink, and co-founder of PayPal. Musk is known for his
ambitious vision for the future, including the colonization of Mars and the transition to
sustainable energy.
Oprah Winfrey:
Media mogul, talk show host, and philanthropist. Oprah has built an empire around her media
and entertainment ventures and is known for her influence and impact on diverse industries.
Bill Gates:
Co-founder of Microsoft, Gates played a pivotal role in the personal computer revolution.
He's also a notable philanthropist through the Bill and Melinda Gates Foundation.
Steve Jobs:
Co-founder of Apple Inc. and a key figure in the development of personal computing,
smartphones, and digital music. Jobs was known for his focus on design and innovation.
Mark Zuckerberg:
Co-founder and CEO of Facebook (now Meta). Zuckerberg has played a significant role in
shaping social media and its impact on global communication.
Warren Buffett:
Chairman and CEO of Berkshire Hathaway, Buffett is one of the most successful investors of
all time. His approach to value investing and long-term thinking has made him a widely
respected figure
Arianna Huffington:
Co-founder of The Huffington Post. Huffington is an entrepreneur, author, and advocate for
well-being, focusing on the importance of sleep and mindfulness.
Richard Branson:
Founder of the Virgin Group, Branson is known for his adventurous spirit and diverse
business ventures, spanning music, airlines, telecommunications, and space tourism.
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Sara Blakely:
Founder of Spanx, Blakely revolutionized the undergarment industry with her innovative
products. She is a self-made billionaire and a strong advocate for women in business.
Jack Ma:
Indians:
Dhirubhai Ambani:
Founder of Reliance Industries, Dhirubhai Ambani is widely regarded as one ofthe greatest
Indian business leaders. He transformed his small textile businessinto a conglomerate with
interests in petrochemicals, refining, oil, and gasexploration.
Ratan Tata:
Former chairman of the Tata Group, Ratan Tata played a key role in expanding the
conglomerate globally. Under his leadership, the Tata Group diversified intovarious
industries, including steel, automobiles, and information technology.
Azim Premji:
Chairman of Wipro Limited, Azim Premji is a leading figure in the Indian IT industry. He
transformed Wipro from a small cooking oil company into one ofthe world's largest IT
consulting and services companies.
Kiran Mazumdar-Shaw:
N. R. Narayana Murthy:
Shiv Nadar:
Founder of HCL Technologies, Shiv Nadar is a technology and business visionary. He played
a crucial role in the growth of the Indian IT industry and is known for his philanthropic
activities in the field of education.
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Indra Nooyi:
Former CEO of PepsiCo, Indra Nooyi is an influential business leader. Born in India, she rose
to become one of the most powerful women in the corporate world, leading PepsiCo through
a period of significant growth.
Mukesh Ambani:
Chairman and Managing Director of Reliance Industries, Mukesh Ambani is the son of
Dhirubhai Ambani. Under his leadership, Reliance has diversified into telecommunications
with the launch of Jio, making it a major player in the industry.
Anand Mahindra:
Chairman of the Mahindra Group, Anand Mahindra has led the conglomerate to become a
global player in sectors such as automobiles, aerospace, and information technology.
These entrepreneurs have not only achieved significant success in theirrespective fields but
have also contributed to the growth and developmentof the Indian business landscape.They
serve as inspiration for the next generation of entrepreneurs in thecountry.
Entrepreneurial characteristics:
• Vision: Entrepreneurs have a clear vision of what they want to achieve. They can see
opportunities where others might see challenges and have a long-term perspective on
their goals.
• Passion: Successful entrepreneurs are passionate about their ventures. This passion
fuels their drive to overcome obstacles and keeps them motivated during challenging
times.
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• Self-motivation: Entrepreneurs often need to be self-starters. Without a boss or a
rigid structure, they must motivate themselves to set and achieve goals.
• Leadership: Entrepreneurs need strong leadership skills to guide their team, inspire
confidence, and create a positive and productive work environment.
While not every entrepreneur possesses all of these characteristics, a combination of these
traits can contribute to the success of an entrepreneurial venture. Additionally, individuals
can develop and enhance these characteristics through experience, learning, and personal
growth.
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• Economic Diversification: Entrepreneurial ventures contribute to economic
diversification by introducing new industries and sectors. This diversification helps
reduce dependency on a single industry, making the economy more resilient to
external shocks and fluctuations.
• Wealth Creation: Successful entrepreneurs generate wealth not only for themselves
but also for the broader society. As businesses grow, they contribute to increased
incomes, tax revenues, and overall economic prosperity.
• Global Competitiveness: Entrepreneurial ventures that are able to scale and compete
globally enhance a country's international competitiveness. They contribute to the
nation's positive image, attract foreign investment, and facilitate global trade.
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Entrepreneurship in the New Millennium:
• Tech Startups: The new millennium has seen a surge in technology startups, driven
by innovations in artificial intelligence, blockchain, biotechnology, and other
emerging fields.
• Venture Capital :It is a form of private equity financing that provides funding to
startups and early-stage companies deemed to have high growth potential. VC firms
invest in these companies in exchange for equity, or an ownership stake, hoping to
generate significant returns
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5. Environmental Awareness: Entrepreneurs in the new millennium are increasingly focused
on sustainability and environmental responsibility. Many startups are dedicated to creating
eco-friendly products and services.
Personalization: The use of data allows entrepreneurs to personalize products, services, and
marketing efforts to meet the specific needs and preferences of individual customers.
• Access to Global Markets: Entrepreneurs can more easily access global markets and
collaborate with international partners, thanks to improved connectivity and
communication technologies.
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UNIT-II
The Entrepreneur and Mind set
A person who undertakes the risk of starting a new business is called an entrepreneur.
Entrepreneurship is the process of creating a new enterprise to make profits.
The process of setting up a business is known as entrepreneurship.
An enterprise refers to a business venture which is created by the entrepreneur.
An entrepreneur creates a firm to realize their idea, known as entrepreneurship, which
aggregates capital and labor to produce goods or services for profit.
Entrepreneurs play a crucial role in the economy by creating new businesses, products,
and services.
Entrepreneurs are responsible for solving problems and entertaining people with their
innovative ideas.
Entrepreneurship is not always about making profits, but also about creating
social impact and bringing about positive change in society.
1. Social Entrepreneurs
2. Serial Entrepreneurs, and
3. Lifestyle Entrepreneurs.
Social entrepreneurs focus on solvingsocietal problems and
creating sustainable solutions with a strong emphasis on social values.
Serial entrepreneurs continuously come up with new business ideas and start multiple
ventures.
Lifestyle entrepreneurs start businesses based on their passions and interests, aiming to
create a profitable venture while enjoying a flexible and fulfilling lifestyle.
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The examples of successful entrepreneurs in each category, such as Urvashi Sahani, who
founded the Study Hall Education Foundation to bring education to rural regions, and Elon
Musk, who started multiple successful companies like Tesla and SpaceX.
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The ability to assess and manage risks effectively.
A calculated approach to taking risks that align with your business strategy.
Starting a new business will always come with its share of risks of failure.
An employee loses their job when a business fails, but entrepreneurs can lose much
more.
6. Financial Literacy
Understanding financial statements, budgeting, and basic accounting
principles.
The ability to manage cash flow and make informed financial decisions.
7. Communication
Strong verbal and written communication skills.
The ability to convey ideas clearly to team members, customers, and stakeholders.
8. Sales and Marketing
Knowledge of sales and marketing strategies to promote your products or services.
Understanding customer needs and creating effective sales pitches.
9. Networking
Building and maintaining professional relationships.
Utilizing your network for business opportunities, advice, and support.
10. Negotiation
The ability to negotiate effectively with clients, suppliers, and partners.
Finding mutually beneficial agreements.
11. Time Management
Efficiently managing time and prioritizing tasks.
An entrepreneur should understand which tasks should come first, how much time is
allocated to each task
Delegating responsibilities when necessary.
12. Problem-Solving
Identifying and resolving challenges and obstacles.
Developing a proactive approach to addressing issues.
13. Customer Focus
Understanding and prioritizing customer needs and satisfaction.
Building and maintaining strong customer relationships.
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14. Tech Savvy
Basic understanding of technology trends and tools.
Knowing how to leverage technology for business efficiency and growth.
15. Persistence and Resilience
The ability to persevere through setbacks and failures.
Learning from failures and using them as stepping stones to success.
16. Continuous Learning
A commitment to ongoing learning and self-improvement.
Staying informed about industry trends and best practices.
17. Emotional Intelligence
Understanding and managing your own emotions.
Empathy and effective communication with team members and stakeholders.
18. Legal and Regulatory Awareness
Basic knowledge of business laws and regulations.
Ensuring compliance with legal requirements.
19. Salesmanship:
Convincing others about the value of your products or services.
Building rapport and trust with potential clients.
These skills can be developed and refined over time. Successful entrepreneurs often engage
in continuous learning and self- improvement to stay competitive and adapt to the ever-
changing business landscape.
Identification of Opportunities
• Environmental Scanning: Keep an eye on market trends, customer needs, and industry
developments.
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• Idea Generation: Generate creative ideas for products, services, or business models.
Idea Evaluation
• Feasibility Analysis: Assess the feasibility of your business idea in terms of market
demand, available resources, and technical feasibility.
Market Research
• Customer Analysis: Understand the target market, customer needs, and preferences.
Business Planning
• Business Model Development: Define how your business will create, deliver,
and capture value.
• Financial Projections: Develop realistic financial projections, including revenue,
expenses, and profitability.
Resource Assessment
• Resource Identification: Determine their sources(financial,human, technological)
required for the business.
• Resource Availability: Assess the availability of the necessary resources and
explore options for acquiring them.
Implementation Planning
• Action Plan: Develop a detailed plan for implementing the chosen alternative.
Execution
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• Team Engagement: Communicate the plan to the team and ensure everyone is aligned
with the objectives.
Reflection
Entrepreneurial stress
• Entrepreneurial stress refers to the unique set of pressures and challenges that
entrepreneurs face as they establish and run their businesses.
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Uncertainty and Risk
• Financial Risk: Entrepreneurs often invest their own money or seek funding to
start a business. Financial uncertainties, especially in the early stages, can lead to
stress.
Work-Life Balance
Financial Pressure
• Entrepreneurs may face financial pressure, especially during the initial phases
when the business is not yet profitable. Meeting payroll, covering expenses, and
managing cash flow can be sources of stress.
Decision-Making Burden
• Isolation
High Expectations
• Entrepreneurs often set high expectations for themselves and their businesses.
Meeting these expectations, whether self-imposed or from external sources such
as investors, can lead to stress.
Operational Challenges
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Handling day-to-day operations, managing employees, and addressing operational
challenges can be demanding. Entrepreneurs may find themselves dealing with
unforeseen issues that require quick and effective solutions.
Market Competition
Emotional Rollercoaster
important, but dealingwith setbacks, failures, and the emotional toll of the
Pressure to Innovate
Customer Expectations
Self-Care Neglect
Entrepreneurs may neglect self-care due to the demands of their businesses.
Lack of exercise, sleep, and relaxation can contribute to physical and mental
health issues.
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Fear of Failure
The fear of business failure, potentially leading to financial loss and damage to
one's reputation, is a significant stressor for entrepreneurs.
Limited Resources
Managing with limited resources, whether it's time, money, or personnel, can create
stress as entrepreneurs strive to achieve their goals with constrained means.
Start up:
Examples:
2. Zomato:- A food delivery service that connects customers with local restaurants,
expanding the reach of food establishments and providing convenience.
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4. PhonePe:-PhonePe is a digital payments platform that started in India in 2015. It was
founded by Sameer Nigam, Rahul Chari, and Burzin Engineer. Initially, it began as a
Unified Payments Interface (UPI)-based app for digital transactions but rapidly
expanded its services to include bill payments, recharges, and even merchant
transactions.
Challenges of Startups:-
Entrepreneurial motivation:
Entrepreneurial motivation is like having a fire inside you—a burning excitement and passion
for starting something new. It's the feeling that drives you to create, innovate, and take risks
because you believe in your ideas. Think of it as the energy that keeps you going even when
things get tough. It's that thrill of building something from the ground up, chasing your
dreams, and making a real impact in the world. This motivation is what pushes entrepreneurs
to keep going, even when faced with challenges, setbacks, and uncertainties. It's the fuel that
powers their journey toward success.
1.Problem-Solving Mindset:
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Slack addressed communication challenges in workplaces by creating a user-friendly
team communication platform, streamlining collaboration and productivity.
Creativity Driving Solutions: Consider Airbnb, a startup that transformed the
hospitality industry by creatively leveraging spare rooms in people's homes to offer
unique and affordable accommodations to travelers worldwide.
Collaboration & Diverse Perspectives: GitHub, a platform for developers, encourages
collaboration and diverse contributions, fostering innovation in software development
through collective expertise.
Iterative Development Process: Dropbox continuously refines its cloud storage
services based on user feedback, consistently updating features and improving user
experience
2.Passion and Purpose: Many entrepreneurs are driven by a deep passion for solving a
particular problem or fulfilling a need in the market. They're motivated by a sense of purpose
to make a difference.
3.Independence and autonomy: The desire to be their own boss and create something of
their own drives many entrepreneurs. They seek independence in decision- making and the
ability to shape their own destiny.
4.Financial potential: The potential for financial success can be a significant motivator.
Entrepreneurs are often attracted to the prospect of building a successful business that
generates profits and wealth.
6.Impact and Contribution: Making a positive impact on society or the environment can be
a strong motivator for entrepreneurs. They want to create businesses that not only generate
profits but also contribute to a better world.
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8.Flexibility and Work-Life Balance: For many, the desire for a flexible schedule or the
ability to create a better work-life balance drives them to start their own business.
9.Recognition and Legacy: Building something that leaves a lasting legacy and gaining
recognition for their efforts motivates some entrepreneurs.
Innovation in startups:
• Innovation in startups should ideally be purposeful, strategic, and aligned with the
core objectives of the business. Here are key aspects of how innovation should be:
1. Customer-Centric:-
• Aligned with Goals: Innovations should align with the startup's mission,
vision, andstrategic objectives.
• Iterate Rapidly: Embrace agile methodologies to quickly test and refine ideas based
on real- world feedback.
• Resilience: Be prepared for setbacks and failures, learning from them to iterate and
improve
• Scalable Solutions: Aim for innovations that can scale as the business grows without
losing effectiveness.
• Adapt to Changes: Ensure innovations are flexible enough to adapt to changing
market conditions and customer preferences.
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Creating an Open Environment: Encouraging open communication and idea-sharing.
Emphasizing that all ideas are welcome and valued.
Diverse Perspectives: Building diverse teams to encourage varied viewpoints and approaches.
Harnessing the power of different backgrounds and experiences.
Tolerance for Failure: Shifting the culture to view failure as a stepping stone to success.
Encouraging calculated risk- taking and learning from failures.
Allocating resources and time for employees to experiment with new ideas. Providing
support and guidance for innovative projects.
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