Promotion Mix Definition: The Promotion Mix refers to the blend of several promotional tools used by the business to create, maintain and inerease the demand for goods and services. The fourth element of the 4 P's of Marketing Mix is the promotion; that focuses on creating the awareness and persuading the customers to initiate the purchase. The several tools that facilitate the promotion objective of a firm are collectively known as the Promotion Mix. The Promotion Mix is the integration of Advertising, Personal Selling, Sales Promotion, Public Relations and Direct Marketing. The marketers need to view the following questions in order to have a balanced blend of these promotional tools. What is the most effective way to inform the customers? Which marketing methods to be used? ‘To whom the promotion efforts be directed? What is the marketing budget? How is it te be allocated to the promotional tools? Elements of Promotion Advertising: The advertising is any paid form of non-personal presentation and promotion of goods and services by the identified sponsor in the exchange of a fee. Through advertising, the marketer tries to build a pull strategy; whereinthe customer is instigated to try the product at least once. The complete information along/with the attractive graphics of the product or service can be shown to the customers that grab sheir attentidn and influences the purchase decision. 2. Personal Selling: This is one of the traditional forms of promotional tool wherein the salesman interacts with the customer directly by visiting them. It is a face to face interaction between the company represenyatie and the customer with the objective to influence the customer to purchase the product or services. Sales Promotion: The sales promotion is the short term incentives given to the customers to have an increased sale for a given period.Generally, the sales promotion schemes are floated in the market at the time of festivals or the end of the season. Discounts, Coupons, Payback offers, Freebies, etc. are some of the sales promotion schemes. With the sales promotion, the company focuses on the increased short-term profits, by attracting both the existing and the new customers.4. Public Relations: The marketers try to build a favourable image in the market by creating relations with the general public. The companies carry out several PUBL | relations campaigns with the objective to have a support of all the people asso% it either directly or indirectly. The public comprises of the customers, employees, Suppliets, distributors, shareholders, government and the society as 2 whole. The publicity is one of the form of public relations that the company may use with intention to bring newsworthy information to the public. E.g. Large Corporates such as Dabur, L&T, Tata Consultancy, Bharti Enterprises, i Services, Unitech and PSU's such as Indian Oil, GAIL, and NTPC have eee ete Government to clean up their surroundings, build toilets and support the swachh Bhat 5. Direct Marketing: With the intent of technology, companies reach customers directly without any intermediaries or any paid medium.The e-mails, text messages, Fax, are some of the tools of direct marketing. The companies can send emails and messages to the customers if they need to be informed about the new offerings or the sales promotion schemes. E.g. The Shopperstop send SMS to its members informing about the season end sales and extra benefits to the golden card holders. Thus, the companies can use any tool of the promotion mix depending on the nature of a product as well as the overall objective of the firm. Five Major Promotional Tools: Definitions & Examples form of nonpersonal presentation and promotion of | a5, goods, oF services by an identified sponsor ast, print, online, ‘mobile, outdoor, and ther forms Sales Promotion ‘Short-term incentives to encourage the purchase or sale of @ Product or service. discounts, coupons, displays, demonstrations, and events Personal Selling Personal customer interactions by the firm's sales force for the Purpose of engaging customers, making sales, and building ‘customer relationships, sales presentations, trade shows, and incentive programs Public Relations (PR) Building good relations with the company’s various publics by obtaining favorable publicity, building up a good corporate image, and handling or heading off unfavorable rumors, stories, and events. press releases, sponsorships, events, and webpages Direct & Digital Marke! Engaging directly with carefully targeted individual consumers and customer communities to both obtain an immediate response and build lasting customer relationships. direct mail, email, catalogs, online and social media, ‘mobile marketing, and more ‘ome trent panne One 2 n-ne msg Gs an PEo USA romn ouewnep