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The document contains various customer service communications regarding order statuses, delivery confirmations, and return policies from multiple companies. It highlights issues such as delays in shipping, replacement orders, and responses to customer inquiries about chargebacks. Additionally, it includes changes to return fees and shipping timelines, as well as apologies for any inconveniences caused.

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zainfayyaz498
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0% found this document useful (0 votes)
35 views9 pages

Store Store

The document contains various customer service communications regarding order statuses, delivery confirmations, and return policies from multiple companies. It highlights issues such as delays in shipping, replacement orders, and responses to customer inquiries about chargebacks. Additionally, it includes changes to return fees and shipping timelines, as well as apologies for any inconveniences caused.

Uploaded by

zainfayyaz498
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Ærligt talt,

Merley og holdet

Vänliga hälsningar,
Natalie och teamet på Alethea 💕

Vänliga hälsningar,
Merley och teamet

Ærlig talt,
Klærigo og teamet

Beste grüße
Avenly und Team

Best regards,
Snap Smile Customer Support Team
Best regards,
SkySmile Customer Support Team

Also, for returns, our admin fees are now changing to these: 100 SEK + 50 / additional item,
if order above 1000 SEK it's 150 SEK + 75/additional item.

Best regards,
WonderSmile 💙

Meilleures salutations
BeautéSourire

Best regards,
AromaBlend and team

Best regards,
Celestia and team

Best regards,
CurvyComfort and Team

Best regards,
HYDRO Health

Best Regards,
CelynShop
Warm regards,
Levinea Team

Best Regards,
Riviera

Best regards,
Ahlie &Team

Best Regards,
Bella Vogue Team

Hi,

We're delighted to inform you that your order has been successfully delivered on October 05,
2024.

Hi,

Thank you for reaching out. Your order is currently in transit and should reach you soon. We
apologize for any delay and appreciate your patience.

Tracking link :

Warm regards,
The Love Blanket Support Team

Hi,

Thank you for reaching out to us regarding your recent order. We sincerely apologize for
any confusion or inconvenience caused by the delay in shipping. While the label for your
order was created promptly, we are currently experiencing a backlog in processing orders
for shipment. Please accept our apologies for any inconvenience this may have caused.

However, we are pleased to inform you that your order is currently in transit. You should
receive it soon. If you have any further questions or concerns, please don't hesitate to reach
out to us. We're here to assist you every step of the way.

Best Regards,
Yararosa Team

Hi,

We apologize that once the order is in transit we are unable to cancel your order.

Best Regards,
WonderSmile 💙

Hi,

Thank you for your patience. We apologize for the inconvenience caused by the delay. Due to a
high volume of orders, there has been a slight delay in processing. Your order is currently in
transit and we expect it to reach you within 3 to 5 days.

We appreciate your understanding and will keep you updated on the status of your order.

Best Regards,
Yararosa Team

Hi,
Thank you for your message, and I apologize for the delay. In order to assist you further and
provide an update on your order, could you please provide us with your order number?

Hi,

We apologize that once the order is placed we are unable to customize your order.

Best Regards,

Bella Vogue Team

Hi,

Thank you for reaching out. We apologize for the inconvenience, but unfortunately, we are
unable to accept returns or refunds unless the product is defective or damaged upon arrival. If
there are any issues with the condition of the product, please provide us with pictures, and we
will be happy to assist further.

Thank you for your understanding.

Best Regards,
Bella Vogue Team

Hi,

We are having issue and we will get back to you soon.

Hi,

We have noted down the address and we will get back to you soon.

Hi,

We apologize for any inconvenience. Unfortunately, we can only accept returns for valid
reasons, such as defects or incorrect items received.
Thank you for your understanding.

Best Regards,
Riviera

Hi,

Thank you for your patience. Recently, the customs clearance inspection in the United States
has become stricter. Your package has undergone a second inspection, and we have submitted
the necessary clearance documents. We are currently waiting for the package to be cleared and
released.

Please be patient and wait for a while. I am closely monitoring the situation and will notify you
promptly if there is any news.

Please tell them that what is shown on our website is what they are receiving, in our advertisements
we are promoting a tanning gel and thats exactly what you will be receiving
There are multiple photos showcasing the color on our website

Best Regards,
CelynShop

Hi,

We're excited to share that your replacement order is currently in transit. To track its
progress, please use the following tracking number:

https://t.17track.net/en#nums=UJ280476644YP

Feel free to use this information to monitor the status of your order. If you encounter any
issues or have further questions, don't hesitate to reach out to us.

Best regards,
HYDRO Health
Replacement Shipment Notification

Hi,

We sincerely apologize for the inconvenience you experienced with your original order.
Our team has worked diligently to resolve the issue, and we are pleased to inform you
that a replacement has been sent out to you.

Your new tracking number for the replacement is UJ337783613YP. You can use this
tracking number to monitor the progress of your shipment and ensure its timely arrival.

We truly hope that this replacement meets and exceeds your expectations. Your
satisfaction is our top priority, and we appreciate your patience and understanding
throughout this process.

If you have any further questions or concerns, please don't hesitate to reach out to us.
Thank you for your continued support.

Best regards,
HYDRO Health

Hi,

Thank you for informing us about the issue with your water bottle.To resolve this matter,
we will send you a replacement as soon as possible.Our team is currently processing
your replacement order. We will get back to you soon with a tracking number.

Best regards,
HYDRO Health

Regards,
Jessica
Aqua Wellness Team
subject: URGENT - Payment Refunded

Hello, [NAME}
We are from HYDRO Health’s legal team and have seen that you attempted to chargeback
your order. We can see here that your order has been delivered after confirming with the
shipping department as well as checking your tracking information. To ensure you have the
best experience as a customer & to protect our store, we initiated a refund after our system
detected you were charging back. As a business, we can now see you have received one of
our products for free & are formally requesting an explanation on why a chargeback was
started as well as your future plans of your order.Receiving our product for free and
circumventing our product to receive it for free is against e-commerce federal law & can be
fined. We want to do our best to make sure you have the best experience so please let us
know. If you believe you have not received your order or it arrived broken or damaged,
please inform us prior to moving forward.
Thank You,
HYDRO
Health Legal Merchant Team

Dear,

I hope this message finds you well. We recently noticed a chargeback associated with
your order, and we wanted to reach out to understand the circumstances that led to this
decision.
First and foremost, we want to express our sincere apologies for any inconvenience you
may have experienced. We understand that your order has taken longer than expected,
and we genuinely appreciate your patience during this time. Rest assured, your order is
on its way, and we are doing our best to ensure it reaches you as soon as possible.

As a small business, every customer's satisfaction holds great significance for us, and
we are committed to providing the best service we can. We understand the frustration
that delays may cause, and we want to make amends.
To express our gratitude for your understanding, we would like to offer you a special
discount code "HYDRO30" that you can use on your next order with us. We hope this
helps offset any inconvenience caused by the delay.

Additionally, since your order is already en route, we kindly ask if you could consider
removing the chargeback. Your support means the world to us, and your satisfaction is
our top priority. If there is anything specific we can assist you with or if you have any
further concerns, please don't hesitate to reach out.
Thank you for being a valued customer, and we look forward to serving you better in the
future.

 delayed shipping notice has been removed from our webiste, order are arriving in 7-13
days nowfurthermore, we have removed te lifetime warranty from the front end of our
website but have kept the 1 year

Hi,

We hope this message finds you well.

We encountered an issue with the address provided for your order. To ensure that your
package reaches you without any delays, could you please confirm or send us the correct
address as soon as possible?

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