Marine Insurance Claim Handling Checklist
and Law
Checklist for Claim Handling Documents
Damage Report
Name of Vessel
Date
Class
Nature of casualty
Insurers’ Surveyor
S.No Checklist Yes No N/A
Has a place of repair been agreed?
Are repair tenders necessary?
Have repair costs/quotations been agreed?
If temporary repairs effected, what was the reason?
Cost of temporary repairs?
Time saved?
If vessel docked, was this scheduled?
If yes, how many days for damage repairs?
If yes, how many days for Owners’ work?
If vessel specially docked for damage, confirmation
that no Owners’ work was immediately necessary for
seaworthiness.
If tailshaft damaged, was it scheduled for withdrawal?
For bottom damage
a. When was vessel last dry-docked prior to current
docking?
b. If date of damage known, are any other incidents
recorded between docking?(Please attach copies of logs.)
c. If date of damage not known, copies of logs must be
examined for possible causes.
Overtime worked if any?
If yes, what was the excess cost?
1
Marine Insurance Claim Handling Checklist
and Law
Reason for overtime work?
List of parts damaged?
Were any damaged parts, which were replaced, repairable?
If so, give details.
If not repairable, did Surveyor agree?
Replaced ex ship’s or Owners’ stock?
Any scrap value?
Are all repair accounts, including spare parts, approved by
Underwriters’ Surveyor attended?
If not, what is due to come, when and from where?
Are supporting documents attached? (Master report, Chief
Engineer report, Deck and engine logs for casualty and
repairs, Class Survey report)
CAUSE OF DAMAGE If known, give details:
Was this agreed with Surveyor?
If not, what was the reason?
What was the previous history prior to casualty of damaged
area / part? (Last Class inspection, crew inspection etc.)
Documents required - Damage Repairs (This list is not all
inclusive)
Deck and engine room log books covering the casualty,
and, if possible, the repair period(s).
Master’s and/or Chief Engineer’s detailed report and/or
note of protest, as relevant.
Classification Society Surveyor’s report and account.
Owners’ Superintendent’s report and account.
Receipted accounts for repairs and/or any spare parts
supplied by Shipowners, in connection with repairs,
(endorsed by Underwriters’ Surveyor) as being fair and
reasonable.
Accounts covering any dry-docking and general expenses
relating to the repairs (endorsed by Underwriters’
Surveyor).
2
Marine Insurance Claim Handling Checklist
and Law
Accounts for all incidental expenses paid at the port of
repair, e.g.. port charges, watchmen, communication
expenses, agency etc.
When a vessel is removed for repairs
The reasons for the removal.
Deck and engine room log extracts covering the removal
passage or details thereof:
• The last port prior to the repair port, and the first
port thereafter.
• Details of the dates of arrival/departure at the
relevant ports.
Details of whether a new cargo or charter was booked on
the removal to the repair port, together with information
concerning the freight earned thereon, and also details as
to any new cargo booked to be loaded following completion
of repairs.
Accounts for the outward port charges at the last port prior
to the repair port, the inward and outward port charges at
the repair port, and, if the vessel returns to the port from
which she originally moved, the inward port charges at that
port.
Portage bill showing the wages of the officers and crew
during the removal to the repair port, and also for the
return passage if the vessel returns to her original port.
The cost of maintenance for the officers and crew should
also be stated.
Details of fuel and stores used during the removal indicated
under item 12 above, and the cost of their replacement.
Accounts for temporary repairs if they were effected solely
to enable the vessel to move to the repair port.
Owners’ bill if the vessel is not specially removed for
damage repairs.
3
Marine Insurance Claim Handling Checklist
and Law
Claim Intimation / Steps to be taken:
• In the event of casualty likely to give rise to a claim
• Immediate notice to policy issuing office.
• Brief details as to name of vessel, place of occurrence, date & time of casualty,
circumstances leading to incident.
• Seek appointment of surveyor to inspect and assess loss.
• In case of theft please notify police.
• In case of fire assistance of fire brigade to extinguish fire.
• Appointment of adjuster in case of Oceangoing Vessels where necessary.
• All steps to minimise loss as prudent uninsured.
