Role of telecommunications during
lockdown
The most effective way of emerging victorious against the battle with Covid-19
is by social distancing, and staying home to avoid any physical interaction.
While this is the best way to keep people safe, businesses have been
devastated with plants and offices shut down. Even industries recognised as
essential services are not working at full capacity.
In this scenario – and with Prime Minister Narendra Modi announcing the
extension of national lockdown till May 3 -- telecommunication has emerged
as a lifeline. The world is reliant on it to keep banks, utilities, ecommerce and
other indispensable public services running.
Software, applications and IT policies will now need to be designed and
enabled for secure access over different connectivity media, offering varying
performance levels of throughputs and latency. Telcos will witness shifts in
data hotspots locations, peak traffic times and consumption patterns.
Upstream traffic will surge as people use video conferencing and other
solutions to collaborate.
While as a nation, we are doing our bit to rid ourselves of this pandemic by
social distancing and maintaining lockdown, India’s telecom sector needs to
work -- and is working -- round-the-clock to ensure that it helps the country to
get back to business by having employees, customers, partners and other
stakeholders of businesses stay securely connected through telecom services.
As the global economy continues to reel from the shock and the lasting impact
of the novel coronavirus (COVID-19) outbreak, “work from home” and “social
distancing” have become the buzzwords in today’s business landscape, with
the telecom sector being the invisible hand driving this shift. Remote working,
video conferencing, and telecommunications technology have quickly emerged
as key enablers for business operations during this lockdown, and streaming
services such as Netflix have become the go to source for entertainment,
putting the telecom sector in the spotlight today.
The importance of having a strong telecommunications network during this
lockdown has also been acknowledged by the government.
several analysts now believe that unlike the manufacturing and other sectors
that have come to a near standstill, the telecom industry might emerge as the
golden child of this economic slowdown.
An additional area where Telcos may be able to help is in assisting the
government with outreach and analytics to spread awareness about COVID-19,
and to provide anonymised data to the government for analytics, which could
be used for developing plans for combating the pandemic. The DoT and mobile
phone operators are working to track location details of calls to closely track
movement of COVID-19 patients as well as to monitor migrant labourers to
help them with food and employment.[15] Several Telcos have already started
taking steps in this direction.