Presented by Nishanth,Charles,Suraj
INTERNET
BANKING
ATM BASED SERVICES - ECS,MICR,DMATA/C, UPI,IMPS
INTRODUCTION TO
INTERNET BANKING
Internetbankingoronlinebankingor
net-banking is a digital system which
enables customers of a bank or a
financialinstitutiontomakefinancial
ornon-financialtransactionsonlinevia
theinternet
FEATURES OF
INTERNET BANKING
*Security and B a nk i ng Transaction
*Enable to perform non-transactional tasks.
*Removes traditional geographical barriers.
*Efficient & cost -effective delivery mechanism
*Enable to transact banking tasks.
CONTENTS
INTRODUCTION
A D VA N TA G E S A N D D I S A D VA N TA G E S
B AN KIN G S E RV I C E S
F E AT U R E S
BANKI NG EFFICIENCY
INTERNET B A N K I N G TIPS
CONCLUSION
ADVANTAGES&
DISADVANTAGESOFINTERNETBANKING
ADVANTAGES DISADVANTAGES
PayBillsonline TechnologyDisruptions
TransferMoney Lackofapersonalrelationship
DepositsChequesOnline PrivacyandSecurityConcerns
LoweryourOverheadFees LimitedServices
ATM BASED
SERVICES
ECS
MICR
D E M AT Account
IMPS
UPI
01. E C S is a widely used, automated payment
solution that simplifies financial transactions
for b u s i n e s s e s and individuals.
ECS
Electronicclearing
system 02. E C S is an electronic payment service u se d for
bulk, repetitive transactions.
MICR
MAGNETICINKCHARACTER
RECOGNITION
It is a technology used to verify the legitimacy
of paper documents, especially checks.
It involves the use of special ink(containing
magnetic material) and a specific font to print
information such as bank codes, account numbers,
and check numbers.
DEMATACCOUNT
DEMATERIALIZED
ACCOUNT
It is a account that holds financial securities
like
shares, bonds, government securities,
mutual funds, etc., in electronic form.
It is essential for trading in the stock market ,
as
physical certificates of sha r es and other
securities are no longer allowed for trading
IMPS
IMMEDIATEPAYMENTSERVICE
Itisareal-timepaymentservicesthatallowsuserstotransfermoneyinstantlyacrossbankswithinIndia, 24/7.
Itismanagedbythe NationalPaymentsCorporationofIndia(NPCI) andiswidelyusedforonlineandmobile
banking transaction.
Itiswidelyusedforpayingbills, makingpurchases, orsendingmoneytofamilyandfriends, making it one of
themostpopularmethodsofmoneytranferinIndia.
UPI
UNIFIEDPAYMENTSINTERFACE
Itisareal-timepaymentssystemdevelopedbythe NationalPayments Corporation of India
(NPCI).
Itallowsuserstoinstantlytransfermoneybetweenbankaccountsviaamobilephoneusing
UPI-enabled app.
Userscanlinkmultiplebankaccountstoasingle UPIID, making it easy to manage funds fro
differentaccounts.
INTERNET BANKING TIPS
TOPIC
E-WALLET & APPLICATION BASED
PAYMENT SYSTEM
If there is one Indian innovation that has
grabbed global headlines in recent years, it
is undoubtedly the UPI (Unified Payments
Interface) payments system. Today, more
than 40% of all payments done in India are
digital, with UPI having a lion’s share, used
by over 30 crore individuals and over 5 crore
merchants
13
E-WALLETS
1. Definition: A digital wallet that stores
payment information and passwords for
numerous payment methods and websites.
2. Features:
Storage: Users can store credit/debit card
details, bank account info, and loyalty cards.
Security: Often includes encryption and two-
factor authentication.
Convenience: Allows quick payments via QR
codes, NFC, or online transactions.
14
APPLICATION-BASED PAYMENT SYSTEMS
Integration: Typically built into mobile applications, allowing users to make
payments directly through the app.
Functionality:
Peer-to-Peer Transactions: Users can send money to friends or family.
Bill Payments: Users can pay bills directly through the app.
Shopping: Many apps support in-store and online shopping with integrated
payment options.
15
BENEFITS OF E-WALLET & APPLICATION BASED
PAYMENT SYSTEM ARE :>
Speed: Transactions are faster than traditional methods.
Accessibility: Users can pay anytime and anywhere.
Tracking: Users can easily track spending and manage budgets.
Popular Examples
E-Wallets: PayPal, Venmo, Google Pay, Apple Pay.
Payment Apps: Square, Stripe, Cash App.
These systems are reshaping how consumers and businesses interact, providing
a seamless payment experience.
16
Annual Report 2023
Importance and Significance
of Linking Aadhar with Bank
Accounts
Understanding the crucial relationship between financial identity and security
INTRODUCTION TO AADHAR—BANK ACCOUNT LINKING
Importance and Significance of Linking Aadhar with Bank
Accounts
Streamline Transactions
Linking Aadhar simplifies the process of transactions and ensures timely
disbursal of government subsidies.
Strengthen Financial Network
Enhances the security of financial transactions, reducing the risk of fraud
and unauthorized access.
Enable Digital Payments
Creates a reliable platform for digital payments, promoting financial
inclusion across various demographics.
IMPORTANCE OF
LINKING FOR FINANCIAL
TRANSPARENCY
UNDERSTANDING THE IMPACT OF AADHAR LINKING ON FINANCIAL INTEGRITY
Frc Sul
BB
Be
er an
EFFICIENC
Y
Streamlined processes ensure timely delivery of welfare benefits,
reducing delays and improving access.
Accountability
Enhanced tracking mechanisms provide better oversight of funds,
ensuring they reach the intended beneficiaries.
Case Studies
3 Successful implementation has led to improved outcomes for
beneficiaries, especially in rural areas with limited access to financial
services.
LEGAL FRAMEWORK AND
CHALLENGES
IMPORTANCE AND SIGNIFICANCE OF LINKING AADHAR WITH
BANK ACCOUNTS
Compliance with PMLA Technical Stitches.
guidelines. Addressing the infrastructure and
Ensuring all banking practices meet the connectivity issues that may arise
Prevention of Money Laundering Act during implementation.
requirements.
Accessibility.
Adherence to Supreme Court Ensuring that rural populations have
directives. easy access to banking services linked
with Aadhar.
Following the legal directives set forth
by the Supreme Court to ensure lawful
practices.
Privacy Concerns.
Balancing the need for data security
with the requirement for transparency
in banking.
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TOPICS:
-Aadhaar Enabled Payment System (AePS)
-U S S D (Unstructured Supplementary
Service Data)
AEPS PROCESS :
1. User Registration: The customer must link their Aadhaar number with their
bank account.
2. Transaction Initiation: The user visits a bank's business correspondent (BC) or an
AePS-enabled micro-ATM.
.
3. Biometric Authentication: The customer provides their Aadhaar number and
submits biometric data, usually a fingerprint, for authentication.
4. Transaction Processing: Once the biometric data is authenticated successfully, the
transaction request is processed.
5. Transaction Completion: After the transaction is processed, the customer gets a
confirmation, either via S M S or a printed receipt.
AADHAAR ENABLED PAYMENT SYSTEM
(AEPS) :
The Aadhaar Enabled Payment System (AePS) is a financial
transaction system that allows people to perform basic
banking services using their Aadhaar number and biometric
authentication. It's primarily designed to provide financial
inclusion and accessibility, especially for those in rural and
underserved areas.
U S S D (UNSTRUCTURED SUPPLEMENTARY SERVICE DATA)
U S S D (Unstructured Supplementary Service Data) is a communications protocol used by
G S M (Global System for Mobile Communications) cellular phones to communicate with the
service provider's computers within India. It’s a quick, text-based interface that operates in
real-time, allowing users to send short commands and receive responses. Unlike S M S , which
is store-and-forward, U S S D establishes a real- time session between the user and the
network.
U S S D PROCESS:
1. Dialing U S S D Code: The user enters a specific U S S D code on their phone This code corresponds to a
specific service, like checking your balance, subscribing to a plan, or accessing banking services.
2. Sending the Request : Once the user presses "call" or "send," the request is sent from the mobile device to
the mobile network.
3. Network Processing : The mobile network forwards the request to the appropriate service provider's U S S D
gateway. The U S S D gateway identifies the request and processes it by connecting to back-end systems,
such as billing systems or banking systems.
4. Response Generation : The U S S D gateway retrieves the relevant information (e.g., account balance) or
processes the requested transaction (e.g., transferring funds).A response is then generated and sent back to
the mobile network.
5. User Receives the Response : The user sees the response directly on their phone screen, typically as text.
This process is fast and does not require an internet connection.
TRANSFORMING
BANKING: INNOVATIONS
IN E-SERVICES AND
CARD TECHNOLOGY
INTRODUCTION TO BANKING
INNOVATIONS
In today's rapidly evolving financial
landscape, transformations in
banking are driven by innovations
in e-services and card technology.
This presentation explores the
latest advancements that enhance
customer experience and
streamline operations.
E-SERVICES OVERVIEW
E-services in banking, such as
online banking, mobile apps,
and chatbots, have
revolutionized customer
interactions. These tools
provide convenience and
effficiency, allowing customers
to manage their finances
anytime, anywhere.
THE RISE OF MOBILE
PAYMENTS
Mobile payment solutions,
including digital wallets and
contactless payments, are
gaining popularity. They offer
speed, security, and ease of
use, transforming how
consumers transact in both
online and physical
environments.
CARD TECHNOLOGY
INNOVATIONS
Recent advancements in card
technology include chip cards,
biometric authentication, and
virtual cards. These innovations
enhance security and flexibility,
making transactions safer and
more convenient for users.
ENHANCED SECURITY MEASURES
With the rise of digital
banking, security has become
paramount. Innovations such
as two-factor authentication,
encryption, and fraud
detection algorithms protect
customer data and build trust
in e-services.
CUSTOMER EXPERIENCE
TRANSFORMATION
Innovations in banking focus
on improving customer
experience through
personalized services,
seamless transactions, and
24/7 support. This shift helps
banks to retain customers and
enhance loyalty.
FUTURE TRENDS IN BANKING
Looking ahead, trends such as
AI integration, blockchain
technology, and open
banking will further transform
the banking landscape. These
innovations will enhance
efficiency, transparency, and
customer engagement.
WHAT ARE BANKING
BOTS?
Banking bots are tools that assist customers in
various tasks. They can answer queries, provide
recommendations, and even perform transactions. These
bots are designed to enhance the
while reducing operational costs for banks.
B E N E F I T S O F AI I N B A N K I N G
brings numerous benefits to the banking industry, including improved , enhanced security, and
personalized services. By leveraging data, banks can o er tailored solutions that meet the unique needs of
each customer, making banking more .
C H AT B OT S : Y O U R
BA N K I N G BU D DY !
Imagine having a banking assistant at your fingertips!
Chatbots provide instant support and can handle a variety of
inquiries. They are designed to make banking and hassle-
free, allowing customers to focus on what ma ers most.
F R AU D DETEC TION WITH
AI
AI isn’t just about convenience; it’s also about ! Advanced
algorithms can analyze transaction pa erns to detect
fraudulent activities in real-time. This helps banks protect their
customers and build in digital transactions.
PERSONALIZED
BANKING
EXPERIENCE
With AI, banks can analyze customer behavior to provide a
customized experience. From personalized loan o ers to
tailored investment advice, AI ensures that every customer
feels valued and understood, making banking more
engaging.
T H E FUTURE OF BANKING
As technology continues to evolve, the future of banking looks bright! We can
expect even more innovative solutions powered by AI, including voice assistants
and smarter financial planning tools. The possibilities are endless!
S U C C E S S S T O R I E S O F AI I N B A N K I N G
Many banks are already reaping the rewards of AI!
From increased customer satisfaction to reduced
operational costs, success stories abound. These
examples showcase how embracing technology can
lead to significant growth.
Exploring the
Transformative Roles of
Artificial Intelligence in
Banking Operations
Vishal
Anant
Shrusti
Ayesha
INTRODUCTION TO AI IN
BANKING
Artificial Intelligence (AI) is revolutionizing the banking
sector by enhancing operational efficiency and
customer experience. This presentation explores the
transformative roles o f AI technologies in banking
operations, highlighting t heir impact o n decision-
making, risk management, and service delivery.
of AI technologies in banking operations, highlighting
their impact on decision-making, risk management, and
service delivery.
AI IN CUSTOMER SERVICE
AI-drivenAI-driven chatbots and
virtual assistants are transforming
customer service in banking.
These technologies provide 24/7
support, handle inquiries efficiently,
and improve customer satisfaction by
offering personalized solutions based
o n user data and preferences.
, handle inquiries efficiently, and
improve customer satisfaction by
offering personalized solutions based
on user data and preferences.
RISK MANAGEMENT
ENHANCEMENTS
AI algorithms analyze vast
amounts of data to identify
and mitigate financial risks.
By predicting potential
fraud and assessing
creditworthiness, AI helps
banks make informed
decisions, reducing losses
and enhancing overall
security in financial
transactions.
STREAMLINING OPERATIONS
AItechnologies streamline various banking
operations, such as loan processing and
compliance checks.
Automation of these processes leads to
increased efficiency a n d accuracy, allowing
banks to allocate resources m o r e effectively
a n d reduce operational costs.
DATA ANALYTICS AND
INSIGHTS
AI enables banks to harness AIenables banks to harness big
data analytics for better decision-making. By analyzing
customer behavior a n d market trends, banks can
develop targeted products a n d services, enhancing
their competitive edge a n d improving customer
loyalty improving customer loyalty.
CONCLUSION: THE FUTURE OF AI IN
BANKING
The integration of Artificial Intelligence in banking
operations is not just a trend but a necessity for
future growth. As technology evolves, banks must
embrace AI to stay competitive, improve customer
experiences, and drive innovation in the financial
sector.
INTRODUCTIO
N banking sector is evolving
The
with technologies on how
financial institutions operate
and customers interact to
their services
Impacts of technology on the banking sector is the shift towards digitalization
With the advent of online and mobile banking, customers now have access t
a wide range of banking services from the convenience of their smartphone
or computers. This digital transformation has not only improved the efficienc
and speed of banking operations but has also enhanced the overall custome
experience
BLOCKCHAIN
TECHNOLOGY
what is block chain technology
*B l o c k c h a i n i s a d e c e n t r a l i z e d l e d g e r o f a l l
t r a n s a c t i o n s a c r o s s a p e e r - to - p e e r n e t w o r k .
u s i n g t h i s t e c h n o l o g y, p a r t i c i p a n t s c a n p e r f o
rm transactions
without the need for a central certifying auth
o r i t y.
Po t e n t i a l a p p l i c a t i o n s i n c l u d e f u n d t r a n s f e r
s, settling trades, voting and many others.
*B u s i n e s s N e t w o r k s b e n e f i t f r o m c o n n e c t i v i t
y -
Connected customers, suppliers, banks, par
tners.
*W e a l t h i s g e n e r a t e d b y t h e f l o w o f g o o d s &
services across business network.
*A n y t h i n g t h a t i s c a p a b l e o f b e i n g o w n e d o r c
ontrolled to produce value, is an asset.
ADVANTAGES
• Faster transaction settlements
Blockchain technology is working 24 hours a day,
seven days a week, meaning blockchain-based transactions
process considerably more quickly.
• Decentralization
Blockchain actually allows individual transactions to
have their own proof of validity and the authorization to enforce
those constraints.
• User-controlled networks
Rather than having a third party run the show, users
and developers are the ones who get to call the shots.
Applications:
*Smart Contracts
The Project is a decentralized platform that runs smart
contracts: applications that run exactly as programmed without any
possibility of downtime, censorship, fraud or third party
interference.
*Cloud Storage
Simply using excess hard drive space, users could store the
traditional cloud 300 times over.
