Kuwait
Kuwait
Kuwait
HSBC International Business Guides | Kuwait                                                                                                                      02
02 Welcome to Kuwait
11 Business etiquette                                                      The Kuwait Vision 2035, focussing on           HSBC’s presence in the Middle East dates
                                                                           transforming the small but powerful            back to 1889 with the bank known as ‘The
14 Economy                                                                 nation into a regional and international       Imperial Bank of Persia’. After a 34-year
                                                                           financial and trading hub, encourages far      absence, the bank formally re-established
17 Sustainability                                                          greater participation by the private sector    a presence in Kuwait in October 2005. Our
                                                                           and newly relaxed rules around foreign         dedicated team of professionals is well
21 Labour and business                                                     ownership. It’s a bold plan that requires      equipped to support your trading needs in
                                              Samer AlAbed                 great levels of public-private partnerships,   this market.
24 Taxes and wages                            Chief Executive Officer      innovative business behaviours and
                                              HSBC Bank Middle East        complete digital transformations.              I look forward to offering my personal
27 Investment and trade                       Limited - Kuwait                                                            service as we discuss how we can support
                                                                                                                          your business growth in Kuwait.
32 Infrastructure                             Contact
                                              Al Hamra Tower,
36 Cost of living                             Floor 37,
                                              Abdulaziz Al Sager Street,
39 HSBC in Kuwait                             Sharq Area,
                                              Kuwait City
HSBC International Business Guides | Kuwait                                                                                                                                         03
2. World Bank Group, 2023 4. OEC, 2023 6. World Bank Group, 2023
Country profile
Kuwait’s fortunes were guaranteed when oil was                                  Kuwait was ruled by the Ottoman Empire between the 16th and 19th
                                                                                centuries until a treaty signed in 1899 with the United Kingdom made the
discovered in the 1930s.
                                                                                nation an autonomous British protectorate. This gave Britain control over
                                                                                its foreign affairs. Until the end of World War 2, Kuwait was a poor and
The emirate of Kuwait lies on the Arabian Peninsula. Bordered by Iraq and       underdeveloped sheikdom. Its economic, technological, and educational
Saudi Arabia, the nation also shares maritime borders with Iran. Kuwait         sectors all lagged far behind the rest of the world. Then oil was discovered,
is one of the six members of the Gulf Cooperation Council (GCC) and is          and everything changed.
also a member of the League of Arab States. The nation’s foreign policy is
founded on Gulf unity and a long-standing alliance with the United States.      Although oil was found in the 1930s, the vast potential of Kuwait’s reserves
                                                                                was not fully recognised until the end of the Second World War. By 2023,
Of its 4.2 million people, two-thirds are foreigners and expatriates, hailing   Kuwait was ranked the 36th richest country in the world.
mainly from South East Asia and the Middle East. Despite residing in
Kuwait for decades, naturalisation is difficult to achieve for most non-        In 1963, Kuwait was the first member of the GCC to establish a directly
Kuwaitis. Citizenship is forbidden to those without a Kuwaiti father and        elected parliament. While political parties are banned, blocs are permitted
to non-Muslims.                                                                 to exist. However, the government impedes their activities.
                                                                                Oil production has seen Kuwait develop one of the most established and
    Arabic is the official language of                                          healthy economic sectors in the Middle East, boasting a stock exchange
    the country, but English is also                                            that is more than 55 years old. Kuwait allows 100% foreign ownership of
                                                                                inward foreign investments in most non-oil and gas sectors.
    widely spoken.
HSBC International Business Guides | Kuwait                                                                                                                     05
• Language
• Religion
• Food
• Values
Kuwaiti tends towards the conservative, with Islam guiding                     The diwãniyyah – where men gather informally to talk, eat or play games
most aspects of daily life. Kuwaiti people are required to                     or more formally to discuss business and politics – is at the heart of
                                                                               cultural life. The word also refers to the room where these activities take
pray five times daily, for example, and Friday is a holy day                   place. Modern diwãniyyahs are equipped with televisions, computers and
when some offices are closed. For many, the weekend is                         web connections.
observed on Friday and Saturday.
                                                                               There is a high proportion of females in the workforce and suffrage was
Life seems to slow during the holy month of Ramadan. Working hours are         granted in 2005.
cut back to five hours per day and stores shorten opening times. During
this time, Muslims must fast between sunrise and sunset. Besides eating        Despite tradition being the bedrock of society, contemporary consumer
and drinking, Muslims are also prohibited from chewing gum and smoking.        culture has grown over recent decades. Nicknamed ‘Pearl of the Gulf,’
However, each evening when the sun sets, families and friends gather to        Kuwait has seen the rise of shopping malls housing international brands.
break their fast with iftar.                                                   Kuwaitis have a high disposable income, and they enjoy showing their
                                                                               status by purchasing luxury items.
Food                                                                             Values
Kuwaiti cuisine is a fusion of many culinary influences. India, Iran and the     Muslims make up the majority of the population in Kuwait, meaning that
Mediterranean have all had a hand in the colourful and vibrant food of           many of the country’s values are directed by Islam. Rituals surrounding the
the country.                                                                     Islamic faith are important. While the impact of the West has left its mark,
                                                                                 much of the population still adheres to traditional values.
The national staple food is rice, and this ingredient features in many Kuwaiti
dishes such as Machboos, a generously spiced union of tandoori roasted
lamb or chicken, basmati rice, vegetables and spices.                                Kuwaitis wear traditional dress
Due to the nation’s proximity to the waters of the Gulf, seafood features
                                                                                     and expect visitors to the country
heavily in Kuwaiti cuisine. Mutabbaq samak is a fish fried and served on a           to dress conservatively.
bed of rice, flavoured with sautéed onions, turmeric, garlic and sumac.
Two cooking techniques are used to prepare food in Kuwait. Tabeekh is a          Despite the nation’s devotion to Islam, Kuwait is extremely tolerant of other
style of cooking where all the ingredients are cooked together in a single       cultures and religions.
pot. Marag is a technique that sees the main ingredients, such as the meat,
fired first before being cooked further over a low heat.                         Socialising is typically carried out in a traditional manner, too. Men and
                                                                                 women tend not to socialise together, and the most dominant feature of
Kuwaitis also enjoy hardy soup-like dishes such as harees. Like porridge in      male social life is the diwãniyas. This reception room is not only the social
its consistency, harees is made from cracked wheat, meat and seasonings          centre of a man’s world, but also the place where men meet business
– usually cinnamon and sugar. As Kuwaiti cuisine is quite heavy, a popular       associates. For centuries, diwãniyas have been at the core of Kuwait’s
way to end the meal is with gers ogaily, a light sponge cake flavoured with      social, business and political life.
cardamom, saffron, rosewater and sesame.
                                                                                 Hospitality is a value Kuwaitis take pride in. Guests are often served the
    Kuwaitis also appreciate strong                                              most special meals (or the most prized and delicious part of the animal).
                                                                                 In fact, guests are given priority in everything. When visiting, guests are
    Arabic coffee, which is flavoured with                                       always served tea and a coffee called gahwa.
    cardamom and cloves as well as tea.                                          The arts are highly valued in Kuwait. Television, radio and music industries
    Hot drinks are usually served with nuts                                      have thrived, with Kuwaiti soap operas wildly popular and watched by
                                                                                 millions in the Arab world.
    or dates.
During Ramadan, a special beverage called Vimto is consumed. Non-
alcoholic and deriving from the United Kingdom, the berry cordial has
become a favourite among Kuwaitis during the holy month.
HSBC International Business Guides | Kuwait                                      Society and culture                                                              09
The strong family values of the Kuwaiti people cross over into the business
world, too. It is not unusual for many members of the same family to work
at a company.
Business etiquette
In this section
• Greetings
• Dress code
• Negotiations
• Business cards
• Entertaining
•   Golden rules
HSBC International Business Guides | Kuwait                                    Business etiquette                                                                12
    the country.                                                               can often frustrate Westerners. These factors contribute to a slow-
                                                                               moving negotiation process, with decisions only being reached once all
                                                                               stakeholders have been consulted. Demands and high-pressure tactics will
                                                                               not be successful with Kuwaitis.
02 Gift giving
Sealing the deal                                                                           When gift giving, offer a small token as a way of forming a closer
                                                                                           business relationship. Gold pens, cigarette lighters and business card
                                                                                           holders are suitable. If socialising at your host’s home, a plant or
                                                                                           chocolates are appropriate. Likewise, accept any gifts with gratitude.
Although all stakeholders will be consulted, the final decision in business
will always come from the top. Contracts should be kept simple and                    03   Hospitality
written in Arabic. It is acceptable to provide English translations, too.                  The Kuwaitis are proud of their hospitality. Enjoy it and show
                                                                                           appreciation and gratitude for their generosity.
Entertaining
Hospitality is a pillar of Kuwaiti culture. If the entertaining is to take place at
a person’s home, be sure to bring a small, wrapped gift.
Economy
In this section
• Highlights
• Regional economies
                                                                               Main sectors outside of oil and gas include real estate, financial services,
GDP Per Capita                                   Exports      Imports          shipping, construction and water desalination.
USD41,079.53                     Global
                                                 42           55
                                 Ranking6
                                                 USD101       USD64.6
Inflation Rate                   Value7
                                                 billion      billion
3.17%4
                                 % of GDP8 53.3%              44.9%
•   Al-Asimah: this includes Kuwait City, which is the capital and the          02   USA
    seat of government. This is the financial and business core of Kuwait.
    Population 568,567.                                                         03   UAE
•   Jahra: this is the largest governorate by land area. Jahra contains         04   Japan
    most of Kuwait’s agricultural regions. Population 540,910.
                                                                                05   Saudi Arabia
•   Hawalli: the smallest governorate by area, with just 85 square
    kilometres, and most densely populated, with almost 940,000 people          While mainland China is Kuwait’s biggest trading partner, the list of export
    in its small footprint, Hawalli represents the coastal region of the        destinations varies significantly from import partners. Iraq is placed
    residential area.                                                           number two on the export list, mainland China at three, India at four and
                                                                                Saudi Arabia at five. First place is held by unspecified oil supplies that are
•   Farwaniyah: the most populated governorate with almost 1.17 million         sold through the OPEC group.
    people, this encompasses Kuwait’s most densely populated
    residential area.                                                           Kuwait’s top five imports:                   Kuwait’s top five exports:
•   Mubarak Al-Kabeer: this is the newest (founded in 1999) and also            01   Cars                                    01    Crude petroleum
    least populated governorate, with just 254,999 people.
                                                                                02   Gold                                    02    Refined petroleum
•   Al-Ahmadi: the second largest governorate by land area, with 5,120
    square kilometres, Al-Ahmadi has a population of almost one million.        03   Jewellery                               03    Petroleum gas
Sustainability
In this section
• Highlights
• Business opportunities
•   Future developments
HSBC International Business Guides | Kuwait                                 Sustainability                                                                             18
                                                                                                                                              12 Responsible
                                                                                                              06 Clean water and                 consumption and
                                                                                                                 sanitation                      production
                                                                                                              07 Affordable and
                                                                              01 No poverty                      clean energy                 13 Climate action
    and connections are supporting clients                                        desalination, electricity generation, residential and more. It has now
                                                                                  “captured the attention of policymakers in the State of Kuwait,” said Dr
    across the world to achieve their                                             Yousef Al-Abdullah from the Kuwait Institute for Scientific Research.
    sustainability goals.
HSBC International Business Guides | Kuwait   21
• Highlights
• Workforce
• Productivity
• Bankruptcy
Workforce                                                                    Employees are entitled to 30 days of annual leave and this can be
2.46 million2                   Maternity Leave (Days)                       accumulated until it adds up to two years of leave.
                                70
Unemployment Rate
(as % of Labour Force)
2.1%3
Workforce                                                                       The Central Bank of Kuwait and the Capital Markets Authority can help
                                                                                manage the settlement process. A committee can be formed to oversee
                                                                                processes, such as restructuring agreements and employment of specialist
                                                                                insolvency experts.
According to the latest figures, 69.06% of Kuwait’s labour force was
employed in services, 45.43% in industry and 0.46% in agriculture.              However, there are various technicalities that are important to understand,
                                                                                so it is prudent to seek specialist advice on these matters.
Oil production cuts and the pandemic saw the unemployment rate in
Kuwait rise to 3.3% in 2020. It has since returned to more typical levels, at
2.1% in 2023.
Kuwaiti nationals account for less than 20% of the workforce and are
mostly employed in government and public-sector work.
                                                                                Audit and accounts
                                                                                Membership to the Kuwait Association of Accountants and Auditors
                                                                                (KAAA) is mandatory for accountancy professionals. The KAAA is a
• Highlights
• Corporate taxes
• Individual tax
1. PWC, 2024
Tax exemptions
Capital gains are taxed as corporate income at 15%. Dividend income
from companies on the Kuwait Stock Exchange is tax exempt. Most other
corporate income, such as interest, royalties, and realised foreign exchange
gains, is taxable as corporate income at 15%. Treatment of foreign income
is not clearly defined and will be treated case by case.
HSBC International Business Guides | Kuwait   27
• Highlights
• Foreign investment
• Investment incentives
• Visa details
Foreign investment
A top 10 oil exporter that holds 6% of the world’s oil reserves, Kuwait
has long been a wealthy and attractive business market. As it continues
                                                                               Investment incentives
to diversify away from oil and gas, it only becomes more so. That
diversification, and the economic reforms that help to drive it, includes      Various incentives are being offered to foreign investors. First is the simple
an increase in foreign direct investment in the oil-rich state. One of these   fact that Kuwait is a tax-free state. In terms of corporate income tax, tax
reforms allows 100% foreign ownership of businesses in most non-oil and        holidays of up to 10 years, as well as customs duties exemptions, are
gas sectors.                                                                   available for certain organisations.
These reforms also include the development of the private sector in a once     The Kuwait Authority for Partnership Projects was established to
largely public economy. Making the private sector attractive is not just       collaborate with private and public entities to assist relationships and
about bringing in foreign interests, but also about convincing the Kuwaiti     facilitate development of any Public-Private Partnership program.
working population to seek jobs in the private sector.
HSBC International Business Guides | Kuwait                                   Investment and trade                                                              30
    or one year for a commercial visa.                                        The state-owned Central Bank of Kuwait (CBK) regulates and oversees
                                                                              the currency system and stock market. It sets and implements monetary
                                                                              policy, issues currency, regulates and supervises all banking activities in the
Once the entry visa has been issued, the applicant can enter and begin        state and helps the Kuwait economy keep pace with various developments,
working in Kuwait but must also, within 30 days of entry, apply for a         internationally and domestically.
work permit.
                                                                              The CBK lists its core objectives as:
Following this, a process will begin that involves medical testing,
fingerprinting and document approval. Once complete, the residency            •   Issue the national currency on behalf of the State
application can begin.
                                                                              •   Maintain the relative stability of the Kuwaiti Dinar, and secure its free
Nationals from many countries, including GCC states, UK, USA, most of             convertibility into foreign currencies
Europe, Australia and more, can enter for a maximum of 90 days as a non-
visa national.                                                                •   Direct the credit policy with the aim to contribute to social and
                                                                                  economic progress and enhance the national income
There are various other important details, including:
                                                                              •   Supervise the State’s banking system
•   restrictions on who can work on specific types of visas
                                                                              •   Serve as a banker to the government
•   maximum stay of 30 days on a commercial visa
                                                                              •   Serve as a financial adviser to the government
•   longest validity of first-time working visa is three years
                                                                              The local Kuwait Stock Exchange is operated by Boursa Kuwait, established
Please check details with a specialist as part of planning to visit Kuwait.   in 2014 to drive engagement and innovation in the Kuwaiti capital market.
                                                                              Boursa Kuwait is the only stock exchange in the Middle East that is owned
                                                                              by the private sector. The Kuwait Stock Exchange itself has a history
                                                                              stretching back as far as 1962.
HSBC International Business Guides | Kuwait                                    Investment and trade   31
Applications must be made via the local GCC Patent Office. Patent Law
then applies throughout the GCC states, and there are bodies in each state
that adjudicate disputes around violation of patent rights.
With the passing of the 2019 Copyright and Related Rights Law,
Kuwait has been increasingly active in reforming and enforcing its
copyright regime.
HSBC International Business Guides | Kuwait   32
Infrastructure
In this section
• Highlights
• Transport infrastructure
• Digital infrastructure
•   Infrastructure investment
HSBC International Business Guides | Kuwait                                  Infrastructure                                                                33
Road Network
5,749km                                                                          These all point to new opportunities in
(4,887km paved)1                                                                 Kuwait as the nation looks to keep up
                                                                                 with infrastructure leaders such as the
                                                                                 UAE and Qatar.
As Kuwait is located on the Persian Gulf, ports are vital for trade. The new   Also, while mobile broadband has experienced high market saturation,
Mubarak Al Kabeer Port is currently under construction in partnership with     fixed broadband has not. Fixed broadband is important for the growth of
mainland China, as part of the nation’s Belt and Road project. There are       smart infrastructure (including smart cities) and ecommerce, so better fixed
three other main ports in Kuwait, and several smaller ones.                    infrastructure is also a focus for the Kuwaiti government.
HSBC International Business Guides | Kuwait                                  Infrastructure   35
Infrastructure investment
Alongside the nation’s aforementioned digital infrastructure plans and
goals, Kuwait has also been working on transport, water, energy and other
construction projects. The UAE and Qatar are the region’s models of best
practice in terms of infrastructure, with nations such as Kuwait and Oman
keen to catch up.
The economy was hit hard by the combined effects of the fluctuation
in oil prices and the Covid pandemic, meaning public spending had to
be cut. Potential solutions include public-private partnerships as well as
engineering, procurement, construction and finance contracts.
Cost of living
In this section
• Highlights
• Quality of life
• Relocation
International Property
Rights Index (Rank)
                                                                                   Quality of life
543
                                                                                   The London-based think tank known as the Legatum Institute, in its
                                                                                   Prosperity Index, ranks Kuwait at number 60 of 167 countries, with
                                                                                   particularly high rankings for Living Conditions (42nd), Health (43rd),
                                                                                   Safety and Security (51st), and Economic Quality (51st). While it has
                                                                                   reliably strong and stable institutions that have created a good level
                                                                                   of prosperity, the nation’s overall score is drawn down by its Natural
                                                                                   Environment ranking of 137th.
1. Numbeo, 2024
2. Numbeo, 2024
•   Residence Visa: most relevant for workers, this allows the individual
    to live in Kuwait for a period of time for work, domestic or
    dependent purposes.
HSBC in Kuwait
In this section
• Highlights
• Profile
•   Next steps
HSBC International Business Guides | Kuwait                                      HSBC in Kuwait                                                         40
• Investment Banking
Profile •
                                                                                 •
                                                                                     Credit & Lending
HSBC’s presence in the Middle East dates back to 1889 with the bank              •   Global Payments Solutions
known as ‘The Imperial Bank of Persia’. It changed its name to ‘The
Imperial Bank of Iran’ in 1935 then, in 1949, to ‘The British Bank of Iran and
the Middle East’ and subsequently ‘The British Bank of the Middle East’ in
1952, when operations in Iran were wound up.
• Visit https://www.business.hsbc.com.kw
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