CHAPTERS CONTENTS PAGE

NO.

CHAPTER-1 INTRODUCTION
1.1 Indian Postal System
1.2 Post Office Investment Schemes
1.3 Investment Pattern
1.4 Advantages Of Investment in POIS
1.5 Internet facilities in POIS 7-29
1.6 Features and Benefits provided by Post
Office Investment Schemes

1.7 Premature Withdrawal or Closure

1.8 Minimum and Maximum saving limits in

Schemes
1.9
Interest Calculator and TDS

CHAPTER-2 RESEARCH METHODOLOGY

2.1 Need of the study
2.2 Objectives of the study
2.3 Sources of data 30-35
2.4 Scope of the study
2.5 Hypothesis
2.6 Limitations of the study
CHAPTER-3 LITERATURE REVIEW 36-41
CHAPTER-4 DATA ANALYSIS AND 42-67
INTERPRITATION
CHAPTER-5 FINDINGS, SUGGESTIONS AND 68-72
CONCLUSION
CHAPTER-6 BIBLIOGRAPHY 73-74
ANNEXURE 75-77

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 CHAPTER: 1
INTRODUCTION

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Type - Agency of Government of India

Formed - 1 October, 1854; 167 years

ago. Headquarter - New Delhi, India
Minister - Ashwini Vaishnaw
Industry - Postal System

Employees - 416083 (March 2021)

Websites - www.indiapost.gov.in

The Department of Post functioning under the brand name India Post, is a government
operated postal system in India; it is generally referred to within India as “The Post Office”.
Warren Hastings had taken initiative under East India Company to start the Postal Services in
the country in 1766. It was initially established under the name “Company Mail”. It was latter
modified into a service under the crown in 1854, by Lord Dalhousie. Dalhousie introduced
uniformed postage rates (universal services) and helped to pass the Indian Post Office Act 1854,
which significantly improved upon 1837 post office act which had introduced regular post
office in India. It created the position Director General of Post for the whole country.

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 The Indian Postal Service, with 150,000 post offices, is the most widely distributed post
office system in the world. The large numbers are a result of a long tradition of many disparate
postal systems which ware unified in the Indian Union Post-Independence. Owing to this far-
flung Resch and its presence in remote areas, the Indian postal services is also involved in other
services such as small savings banking and financial services. It is involved in delivering mails
(post), remoting money by money orders, expecting deposits under small saving schemes,
providing Life Insurance coverage under Postal Life Insurance (PLI) Rural Postal Life Insurance
(RPLI) and providing retail revise bill collations, sell of forms, etc. The DOP also acts agent for
the Indian government in discharging other services for citizens such as old age pension
payments, and Mahatma Gandhi National Rural Employment Guaranty Scheme (MGNREGS)
was disbursement.

Indian Post offers diverse investment options to cater to the varying needs of different
investors. All Post office saving schemes guarantee returns as they are backed up by the
government of India. Moreover, most of the post office investment schemes are tax-exempt
under Section 80C I.e., tax exemption up to Rs. 150000 in allowed. The various small saving
schemes offered by the Post Office including Public Provident Fund (PPF), Sukanya Samriddhi
Yojana (SSY), National Savings Certificate (NSC), Post Office Time Deposit for a 5 Year
Term, and Senior Citizen Savings Scheme (SCSS) and more.

Post Office Investment Schemes

Schemes Interest Rate Tenure Tax Interest

Deduction on Taxable
Investment?
Post Office 4.0% NA no yes
Savings
Account
Post 6.50% 5 years no yes
Office
Recurring
4
Deposit

5
 Post Office 7.4% 5 years no yes
Monthly
Income
Scheme
Post Office 6.9% 1 years no yes
Time Deposit
(1 year)
Post Office 7.0% 2 years no yes
Time Deposit
(2 years)
Post Office 7.1% 3 years no yes
Time Deposit
(3 years)
Post 7.5% 5 years yes yes
Office Time
Deposit
(5 years)
Kisan Vikas 7.5% 30 no yes
Patra (KVP) Months
Lock-in
period
Public 7.1% 15 years yes no
Provident
Fund (PPF)
Sukanya 8.2% 21 years yes no
Samriddhi
Yojana
National 7.7% 5 years yes no
Savings
Certificate
Senior 8.2% 5 years yes yes
Citizens
Savings
Scheme

6
There is a wide range of deposit and post office saving schemes for investors in India. A few of these
include the post office saving account, public provident fund, kisan vikas parta and sukanya samriddhi
account, to name a few. The following discusses the various types of post office saving schemes -

POST OFFICE SAVING ACCOUNT

Post Office Savings Account

One of the most well-known and easily accessible savings accounts in India is a Post Office Savings
Account. Both the minimum and the maximum balance that may be kept are Rs.500. The person
may only open one account as a single account. The maximum amount that can be placed into a
post office savings account is unlimited.

Post Office Savings Account is similar in many ways to a regular savings account. It is considered
to be a highly secure instrument to deposit funds into and offers the option of full or partial
liquidation of funds at very short notice in case the need arises.

These accounts generally offer a guaranteed return on investment and are ideal for senior citizens
and people who are looking to earn a regular income without exposure to risk.

How to Open Post Office Savings Account

The following these simple steps to open a post office savings account.

Post Office Savings Account

Step 1: Visit your nearest post office or the official website of India Post and get the application
form.

Step 2: Fill the form with appropriate information

Step 3: Furnish the relevant documents, and a passport size photograph.

Step 4: Pay a deposit amount, which cannot be lower than Rs.20.

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Step 5: If you want to get a post office savings account without a cheque book, you will need to
pay a deposit amount of at least Rs.50.

Single account holders may deposit up to Rs.1 lakh, while joint account holders may deposit up to
Rs.2 lakh. One of the main features of a Post Office savings account is that there are no lock-in or
maturity dates. Opening this form of account is very easy, as one can walk into any post office,
complete the appropriate paperwork with the clerk, and create an account right immediately.

New Service Charges on Post Office Savings

If you want to open a post office savings scheme, keep in mind that a few service charges are
applicable as well:

 Issuing duplicate cheque book: Rs.50

 Issuing deposit receipt: Rs.20 per receipt
 Issuing account statement: Rs.20 per statement
 Cancellation or change of nomination: Rs.50
 Passbook issuance in lieu of missing or mutilated certificate: Rs.10 per registration
 Issuing a cheque book in Savings bank account: No fee will be charged up to 10 leaves in
a financial year. (Rs.2 per cheque leaf thereafter)
 For transferring an account, and pledging of an account: Rs.100
 Cheque dishonor fee: Rs.100.

Eligibility to Open Post Office Savings Account

The following individuals are eligible to open a Post Office savings account:

 Minors with a minimum age of ten years

 A guardian on behalf of a minor below the age of ten years
 A person of unsound mind
 Two or three adults can open a joint account

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 Group accounts, institutional accounts, and other types of accounts, such as official
capacity accounts and security deposit accounts, are not allowed.

Documents Required for Post Office Savings Account.

The documents required to open a post office savings account are as follows:

Post office savings account application form

Identity proof: Aadhaar card, ration card, passport, driving licence, etc.

Address proof: Passport, PAN card, electricity bill, Ration card, etc.

Recent passport size photographs.

Features of Post Office Savings Account

The main features of a Post Office savings account are:

 You can choose to close the account at any time of his or her choosing
 Minors above the age of 10 years can operate their accounts
 To keep the account active at least one deposit or withdrawal must be done once in 3 years
 The account can be opened only using cash
 Nomination facility is available at the time of opening the account and after opening
the account
 Interest earned is tax free up to Rs 10,000 per year
 Income tax relief is available on the amount of interest under the provisions of section 80L of
the Income Tax Act.
 The account can be transferred from one post office to another
 Single accounts can be converted to joint accounts and vice versa
 Deposits and withdrawals can be done through any electronic mode in CBS Post offices.
 Transactions can be done via ATMs

POST OFFICE RECURRING DEPOSIT

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  The tenure of this RD account is fixed for five years.
 Customers can agree to a fixed monthly deposit payment starting form Rs.100
and earn interest at 6.50% p.a.
 The interest is compounded quarterly.
 Customer can get a loan of up to 50% against the deposit available in the
account after completing 12 installments without defaulting.

POST OFFICE MONTHLY INCOME SCHEME (MIS)

 Customers can deposit a sum of Rs. 1000 up to Rs. 4.5 lakh in a single
account and up to Rs. 9 lakhs in a joint account.
 They can earn an interest rate of 7.4% p.a. through this account and get a
monthly fixed income from the scheme.
 Account holders cannot prematurely close the account before completing one
year. Premature closure beyond one year can attract penalties.
 The interest income in post office TD/RD is received at the end of the term but
interest from post office MIS is received monthly during the tenure of scheme.

POST OFFICE TIME DEPOSITS (TD)

 There are four possible tenures for post office time deposit accounts customers
can choose from, I.e., 1 year, 2 years, 3 years, and 5 years.
 The minimum deposit allowed in this account is Rs. 1000.
 The interest is calculated quarterly but is payable on an annual basis. For a tenure of up
to 3 years, the rate is 7.1% p.a., and for a 5-years term, the rate is 7.5% p.a.
 The investment in the account with five years maturity will qualify for
Section 80C deduction.
 The Post Office TD account can also be pledged as a security to scheduled or
co- operative banks.

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  Deposits cannot be withdrawn before the expiry of six months from the date of deposit.

KISAN VIKAS PATRA (KVP)

Kisan Vikas Patra scheme is one of those saving avenues that help individuals accumulate
wealth over time without harbouring a fear of any associated risk. Currently, it is one of the
most popular savings schemes launched by the government of India that operates to mobilise
savings and inculcate a healthy investment habit among individuals.

To invest in the Indira Vikas Patra or Kisan Vikas Patra scheme, individuals are required to
learn as much as possible about the said scheme and become familiar with its functioning
to make the most out of it.

What is Kisan Vikas Patra

The Kisan Vikas Patra scheme was launched in 1988 as a small saving certificate scheme. Its
main objective was to encourage people to adopt long-term financial discipline. At the time
of launch, this scheme was directed towards farmers and, therefore, the name. But today,
anybody who fulfils its eligibility criteria can invest in it.

The Kisan Vikas Patra post office scheme comes with a preset tenure of 113 months and
extends assured returns to the individuals. Anybody can avail of it in the form of a
certification from any branch of India Post Offices and selected public sector banks.

Types Of Kisan Vikas Patra Scheme Accounts

The KVP Scheme accounts are of three types –

1. Single Holder Type

In such a type of account, a certification is allotted to an adult. An adult can also avail of
a certification on behalf of a minor, in such case the certification would be issued in their
name.
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 2. Joint A Type
In such a type of account, a certification is issued in the name of two individuals, both of
whom are adults. In the event of maturity, both account holders would receive the payout.
However, only one would be entitled to receive the same in the event of the death of one
account holder.
3. Joint B Type
In such a type of account, a certification is issued in the name of two adult individuals.
Unlike Joint A type accounts, on maturity, either of the two account holders or the survivor
would receive the payout.

Eligibility Criteria for Kisan Vikas Patra Scheme

To avail of the scheme’s benefits, individuals must meet the Kisan Vikas Patra 2024
eligibility criteria mentioned below –

Applicants must be residents of India

Applicants must be over the age of 18 years
Adults can apply on behalf of a minor
How to Get Kisan Vikas Patra
You can get the Kisan Vikas Patra both offline and online. Here is the process-

Steps to Get Kisan Vikas Patra Offline

Following is the process to invest in the Kisan Vikas Patra offline-

Step 1: Visit the post office and obtain the KVP application form i.e. Form-A, from the post
office.

Step 2: Provide the relevant details on the form and submit.

Step 3: If the investment is being with the assistance of an agent, Form-A1 will needed to be
filled out and submitted.
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 Step 4: Provide a copy of any one of the identity proofs for the KYC procedure.

The KVP Certificate will be issued after the documents are verified and the required
deposits are completed. KVP Certificates can also be received via email on the registered
email ID.

Process to Get Kisan Vikas Patra Online

Here is how to get Kisan Vikas Patra online-

Step 1: Visit the India Post website. Alternatively, log in to your internet banking.

Step 2: Select Kisan Vikas Patra (KVP) and download the KVP Form A.

Step 3: Fill out the form with your personal details, the investment amount, mode of payment
and select the type of certificate. Also, fill in the nomination and submit it to the bank/post
office with the documents required for KYC.

Step 4: On document verification, make the deposit either in cash, pay order, locally
executed cheque, or demand draft drawn in the name of the postmaster.

Step 5: You will receive a KVP certificate immediately unless you pay by cheque/pay
order/demand draft. You can request the executives to send you the certificate over your
email address.

PUBLIC PROVIDEDT FUND (PPF)

PPF full form is Public Provident Fund. It is a popular investment scheme among investors
courtesy of its multiple investor-friendly features and associated benefits.

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What is PPF?

PPF meaning can be simply stated as a long-term investment scheme, popular among
individuals who want to earn high but stable returns. Proper safekeeping of the principal amount
is the prime target of individuals opening a PPF account.

When a PPF scheme is opened, the PPF account is scheduled for the applicant where the money
is deposited every month and interest is compounded.

Importance of a PPF Account

A Public provident fund scheme is ideal for individuals with a low risk appetite. Since this plan is
mandated by the government, it is backed up with guaranteed returns to protect the financial needs
of the masses in India. Further, invested funds in the PPF account are not market-linked either.

Investors can also undertake the public provident fund regime to diversify their financial and
investment portfolios. At times of downswing of the business cycle, PPF accounts can provide stable
returns on investment annually.

Features of a PPF Account

Investment Tenure

A PPF account has a lock-in period of 15 years on investment, before which funds cannot be
withdrawn completely. An investor can choose to extend this tenure by 5 years after the PPF lock in
period is over if required.

Principal Amount

A minimum of Rs. 500 and a maximum of Rs. 1.5 Lakh can be invested in a provident fund scheme
annually. This investment can be undertaken on a lump sum or installment basis. However, an
individual is eligible for only 12 yearly instalment payments into a PPF account. Investment in a
PPF account has to be made every year to ensure active.that the account remains

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Loan against Investment

Public provident funds provide the benefit of availing loans against the investment amount.
However, the loan will only be granted if it is taken at any time from the beginning of 3rd year
till the end of the 6th year from the date of activation of the account.

The maximum tenure of such loans against PPF is 36 months. Only 25% or less of the total amount
available in the account can be claimed for this purpose.

Eligibility Criteria

Indian citizens residing in the country are eligible to open a PPF account in his/her name. Minors are
also allowed to have a Public provident fund account in their name, provided it is operated by their
parents.

Non-residential Indians are not permitted to open a new PPF account. However, any
existing account in their name remains active till the completion of tenure. These accounts
cannot be extended for 5 years – a benefit available to Indian residents.

Interest on a PPF Account

The interest payable on public provident fund schemes is determined by the Central Government of
India. It aims to provide higher interest than regular accounts maintained by various commercial
banks in the country. Interest rates currently payable on such accounts stand at 7.1%, and are
subject to quarterly updates at the discretion of the government.

How to Open a PPF Account?

Both offline and online procedures are available for an individual provided he/she meets
requisite parameters mentioned in the eligibility criteria. Activating PPF online can be done by
visiting the portal of a chosen bank or post office.

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The following documents have to be produced at the time of activation of a public provident
fund account –

KYC documents verifying the identity of an individual, such as Aadhaar, Voter ID, Driver’s
License, etc

PAN card

Residential address proof

Form for nominee declaration

Passport sized photograph

SUKANAYA SAMRIDDHI YOJANA

 This is a government scheme dedicated to the financial well-being of the girl child.
 Only girl children below the age of 10 years are eligible to get the benefits of this account.
 The account must be opened and operated by parents or guardians till the girl
child attains 18 years of age.
 The minimum deposit required is Rs. 250 and a maximum of Rs. 1.5 lakh
per financial year.
 An interest rate of 8.2% p.a. is applicable. The interest is calculated every
year and compounded annually.
 The interest earned is exempt from tax.
 The guardian can operate the account until the girl child attains 18 years of age.
 You can deposit for a maximum of 15 years from the date of opening the account.
 The deposits made in SSY account will qualify for deduction under Section 80C of
the Income Tax Act.

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NATIONAL SAVING CERTIFICATE (NSC)
 NSC comes with tenure of five years, where customer needs to make a
minimum deposit of Rs. 1000.
 There is no maximum deposit defined for this account.
 The interest rate of 7.7% p.a. is compounded annually and paid out only at
maturity An individual can open any number of accounts under the scheme.

 The certificate can be pledged or transferred as security to the housing finance

company, banks, government companies, and others.
 For example, Rs. 100000 invested will grow to Rs. 138949.29 after five years.
 The amount deposited in this account qualifies for Section 80C deduction.
 NSC can be pledged as a security with scheduled or co-operative banks.
 Currently National Savings Certificate is accessible.

SENIOR CITIZEN SAVINGS SCHEME (SCSS)

 This is a government-backed retirement scheme that allows you to make a lump
sum deposit, I.e., one installment.
 The deposit can range from Rs. 1000 up to Rs. 1.5 lakh.
 The account can be opened individually or jointly with spouse only.
 The scheme offers an interest rate of 8.2% p.a. The interest is payable quarterly.
 Individuals above the age of 60 are eligible to open this account.
 Retired civilian employees aged between 55 years a 60 years and retired defense
employees aged between 50 years and 60 years can also open the account subject
to investing the retirement benefits within one month from the date of receipt of the
benefits.
 The investment under this scheme qualifies for deduction under Section 80C of
the Income Tax Act.

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INVESTMENT PATTERN -
Process to apply for a Savings Scheme in Post Office. The following steps can used to
easily apply for a post office saving schemes-

 Step 1 -visit the closet post office branch .

 Step 2 - Get the form to open the relevant account from the post office. However,
customers can also download the form online form the official portal of the Indian post
office.

 Step 3 - Fill in the form with the needed details and submit it along with the KYC
proof. Customers will also have to give other document as required.

 Step 4 - Finish the process of enrolment by depositing the amount of the scheme
customer chose.

Required documents for (POSS)

 Form (relevant)
 KYC form
 PAN
 Aadhaar
 Driving license
 Voters ID card
 Job Card
 Proof of date of birth

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ADVANTAGES OF INVESTMENT IN POST OFFICE SCHEME

 Risk-free – all post office schemes are government-backed. Therefore, these are
considered risk-free investment options for investors who wish to park some funds
aside for later use.

 Attractive returns – the Ministry of Finance may update the interest rate on all the
post office investment schemes every 3 months. The interest rate updates could range
between 4-9/% thereby allowing investors to gain substantial returns.

 Simple investment procedure - These have minimal documentation and simple

application procedures. The post offices allow easy enrolment on any of the
saving schemes.

 Long term investments - Post office saving schemes are mostly ideal for long term
investments as these can run up to 15 years. This allows investors to accumulate
sizeable warmth over time; hence, these can be effective investment plans for financial
security and fetching retirement’s benefits.

 Ideal for all kinds of investors - Postal investments attract investors form every walk
of life and forewent economic backgrounds. With 1.55lakh post office branches
spread across rural and urban India, every citizen can avail of these investment
schemes.

 Tax benefits – tax efficiency is one of the main features of post office investments few
of the schemes such as the national savings certificate offer tax exemptions on deposit
amount under section 80C. Some others scheme like Kisan Vikas Patra offer tax
deduction on the interest value.

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  Varity of products – Indian post investment schemes are spread across
different saving and investment products for various types of investors. Savings
deposits, recurring deposits, fixed deposits, monthly schemes, saving
certificates, etc., are some of the products offered. Investors can invest in any of
these options as per there financial goals

 Component Interest Rate – Interest rates in post office saving schemes range
from 4% to 8% which is also risk-free and highly competitive with banks.

 Customized Product to Suit Investor Needs – The post office of India provides
suites of different products to cater to different investor grades. The product on
offer vary with tax implication, investment horizon and expected returns as per
the requirement of the investor.

INTERNET FACILITIES FOR POST OFFICE INVESTMENTS

The post office has launched an internet facility for several of the schemes and accounts that
customer can open with it. The facilities have been made available for Post Office Saving
Account, Post Office Term Deposit, Recurring Deposit, Public Provident Fund (PPF) and
National Saving Certificate (NSC). Post office internet banking can assist you in transferring
funds between your own- and third- party post office savings account, you can also deposit
funds into your PPF and SSY accounts, along with many other services.

Feature provided by Post Office -

 Facility of opening RD/TD account online
 Facility of depositing in RD/PPF account online
 Account summary of savings, RD, PPF, TD and NSC accounts
 Funds transfer from one Post Office Accounts to another

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  Registering your grievances through e-banking portal
 Obtaining information about 26AS

Benefit of Post Office Saving Schemes –

Benefits to opening a post office saving schemes. A few of them have been listed
below:

 Post office investment schemes are highly secured since they are under the
government’s supervisions, and the returns are fixed and guaranteed.
 Post office are situated almost everywhere; hence there is higher reach, even in ryral locales
around India.
 There is a low minimum deposit that amounts to 50 rupees only, so even underprivileged people
can avail of its benefits.
 There are many types of savings accounts to choose from that cater to almost every kind
of individual.
 Most of these accounts don’t have a maturity period and can be withdrawn at any time and by
anyone by producing the relevant document and customer ID.
 These account can be transferred from one post office to another without much hassle.
 Most post office saving accounts also come with the benefit of ATM/ Denot cards, so there
is greater accessibility.
 Even minors can be nominated to whom the funds will be transferred on account of any
unforeseen death of the account holder.
 An individual post office saving account can be converted into a joint account and vice versa.
 Customer can also open a post office investment account online through the IPPB app. So, it is
quick and hassle-free.

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PREMATURE WITHDRAWAL OR CLOSURE –

The Post Department of India offers several types of investment schemes, like Saving A/C, RD
A/C, TD A/C, SCSS, POMIS, PPF, KVP, SSY, NSC. These
schemes have different rates of interest as well as different maturity periods. Premature
withdrawal is allowed on most schemes. The conditions on premature withdrawal or closure in
the schemes are-

 In the case of Saving Account, premature withdrawals are allowed after one year
of opening the account

 For Recurring Deposit Account, the tenure is 5 years. However, after one year, a
withdrawal of about 50% of the balance can be made. In case of the death of the
subscriber, full maturity value can be received by the nominee if he or she is able
to fulfill certain conditions.

 Senior Citizens Saving Scheme has a maturity period of 5 years. Premature closure
is allowed after 1 year. In that case, however, there is a 1.5% deduction of the
deposit.

 The Post Office Monthly Income Scheme, too, takes 5 years to mature. Customer
cans prematurely En-cash the account after 1 year but upon a deduction of 2% of
the deposit.

 The Public Provident Fund takes 15 years to mature. Premature closure is not
allowed. However, one withdrawal can be made every year after the completion of 7
years of the account.

 The KisanVikas Patra Scheme allows the certificate to be cashed after 2 and half years of
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 issuing it.

 In the case of Sukanya Samriddhi Yojana, the account can be closed after 21 years.
Partial withdrawal of about 50% of the deposit is allowed after the girl child is of 18
years. Premature closure can also be made after the child reaches 18 years of age,
but only in case of marriage or higher education.

 The NSC takes 5 years to mature. Premature closure or withdrawal is not allowed.

KEY FEATURES –
 A minimum balance must be maintained the limit is different for cheque and
non- cheque facility account.
 Subscribers can choose their nominee for the account.
 Nomination facility is available.
 Only one account can be open in one post office.
 The account holder must initiate a transaction, either deposit or withdrawal, in
a financial year to keep the account active.

ELIGIBILITY CRITERIA -
 The investor should be a resident Indian.
 Any Indian citizen above 18 years can open a savings account either
individually or on behalf of minor, under post office tax saving
scheme.
 Joint account can be open by 2 or 3 adult

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 MINIMUM AND MAXIMUM SAVING LIMITS IN POST OFFICE
INVESTMENT
SCHEMES

 The minimum deposit amount varies based on the type of post office investment scheme.
While the saving bank account has a minimum deposit limit of Rs.50, the RD account has a
limit of Rs.100.
 A post office TD account has a minimum deposit limit of 1000 rupees and no maximum
limit.
 A POMIS account has a maximum limit of Rs.4.5 lakh for individual accounts and Rs.9
lakhs for joint accounts, and the maximum limit is Rs.1000.
 For an SCSS account, the minimum deposit is Rs.1000, and the maximum limit is set at
Rs.15 lakhs.
 For a PPF account, the minimum deposit is set at Rs.500, and the maximum deposit is
1.5 lakh per financial year.
 For SSA accounts, the minimum deposit is set at rs.250, and the maximum limit is 1.5
lakhs per financial year.
 NSCs don’t have any maximum limit, and the minimum amount is set at Rs.1000.
 For KVP accounts, the minimum deposit required is Rs.1000, and there is no set
maximum investment limit. Moreover, there is no deposit necessary for the PM CARES
for Children Scheme.

INTEREST CALCULATORS
Its help you in –

 Determine the interest – the post office scheme interest calculator helps in
determining the interest one can earn if invested in post office schemes.

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  Financial planning – using the calculator, one can plan their investments. They can use
the results from the post office schemes interest rate calculator to compare with other
investment schemes. Also, by estimating their interest rate amount, one can plan out
their budgets (incomes and expenses) effectively.

 Easy to use – The calculator is very simple to use. All one has to do is enter their
investment amount and the current interest rate. And the calculator gives the
monthly interest one can earn from their investment within seconds.

 Assessable and accurate – the calculator is fast, reliable, and available online.
One can access it from anywhere.

 Save time – The post office schemes calculator gives results within seconds and
hence saves time of the investor.

TDS ON POST OFFICE INVESTMENT SCHEMES

As per section l94 of the Income Tax Act, 1961, there will be a deduction of TDS of 2% on
cash withdrawals will be in excess of RS. 1 crore in a year. The cash withdrawals will be
applicable to account holders in all types of investment accounts.

25
 CHAPTER:2
RESEAECH
METHODOLOGY

26
 NEED OF STUDY
The Indian economy is growing significant and has various investment options, but the
Government of India has provided the oldest investment option. Still, the Postal Investment
Scheme had not gained much importance. The changing postal environment presents an
enormous challenge for traditional postal business, but it also creates a vast array of new
business options and opportunities the studies will be undertaken to analyze whether the people
have awareness about the investment pattern of postal investment schemes or not.

To know the customers awareness about the investment pattern of post office investment schemes it
contains different type of schemes with different type of
customer’s awareness level, their expectations and interest. What kind of problems customers
facing while they are using post internet facilities. To know the customers age, gender, marital
status, monthly income, type of job. Type of scheme they haveaccount, this is the need of this
study.

All post office investment schemes guarantee returns as they backed up by the Government of
India. Moreover, most of the post office investment schemes are tax-exempt Section 80C i.e.,
tax-exemptions investment schemes are allowed but some schemes have no tax-exemptions,
like Post Office TD, PPF, SSY, NSC, and SCSS. The various post office investment schemes
offer by the post office as follows post office saving account (SA), Post Office Recurring
Deposit (RD), Post Office Monthly Income Schemes (POMIS), Post Office Time Deposit
(TD), Kisan Vikas Patra (KVP), Public Provident Fund (PPF), Sukanya Samriddhi Yojana
(SSY), National Savings Certificates (NSC), Seniors Citizens Saving Scheme (SCSS).

An attractive feature of post office investment schemes is favorable tax treatment. While
contribution to certain schemes carried no TDS and returns.

27
 OBJECTIVE OF STUDY

The overall objectives of study are to analysis the investment pattern of “POST OFFICE
INVESTMENT SCHEMES” among the customers. The specific objectives are -

 To study the investment pattern of post office investment schemes (POIS).

 To study the awareness among customers about the post office investment
schemes (POIS).
 To study main objectives of customer’s investment. (Safety, Higher Returns, Low
Risk, Fixed Interest Rate, etc.)
 To study the process of investment in post office investment schemes.
 To analysis how many customers use internet banking facilities.
 To study the problems while investing using internet facilities.
 To study about investors expectation from the post office investment schemes.
 To study the utilization of maturity amount - (Redeposit in the same scheme OR
invest in other investment option OR No Reinvestment).

28
 SCOPE OF STUDY

The study aims to analyze the investment pattern of post office investment schemes among the
customers and create customers awareness about the post office investment schemes. It helps
people to invest in post office investment schemes and the post offices to know the problem
faced by investors while investing in post office and using post office internet facilities. On the
basis of the study, the post office makes suitable changes in post office investment schemes
according to the respective needs of the customers.

29
 HYPOTHESIS OF THE STUDY
Based on the above objectives the following hypothesis postulated:

H0 – There is no significant relationship between Income and Investment preference of

respondents.

H1 - There is an association between the Age and their perception towards Post
office investment schemes.

30
 LIMITATION OF STUDY

1. The accuracy of the figures and data are subject to the respondent's view.
2. Due to time restriction for research.
3. Study is limited to surveying only 50 respondents.
4. Some of the respondents did not fill the questionnaire seriously.

31
 CHAPTER:3
LITERATURE
REVIEW

32
 Mr. Naveen. M, Mr. D. Shanmugavadivel (2021) - the article entitled “a study of
customer satisfaction in post office schemes with special reference in Coimbatore city”.
The present study has been undertaken to analyze whether the postal saving schemes
have gained importance amount the rural and urban people investors and it aims at
bringing the urban and rural people attitude towards post office saving schemes with
special reference
in Coimbatore district.

 Aswathy Prasad and Dr. A.S Ambily (2020) - the article entitled “A study on
consumer perception towards post office saving schemes”. The paper focuses on the
attitude and preference of people investing in post office savings schemes in Mavel kara
taluk of Alappuzha district. The data collected for the study is from primary as well as
secondary
sources. Data is collected from 60 respondents. The study found that, though nine
different post offices savings schemes exist, it is also found that only two schemes are
working efficiently as they are most preferred by the investors. Therefore, sufficient
promotional and propaganda are to be introduced to popularize other schemes. the post
office saving schemes faces stiff competition from banking and non-banking financial
institutions. it needs more programmers to become popular. The post office should
provide more facilities to the investors.

 Vembu (2018) - conducted a study on “Rural investors attitude towards post office
savings schemes Koda vasal Taluk” and stated in his research that the rural women are
very interested in investing in post offices. They accepted post office investment due to
proximity of the post offices in their residing locations. The officials of the postal
department have provided awareness to the people and that in turn become the reason for
the increase and growth in the postal sector. He concluded that the main interest of
investing in postal schemes is to get tax deduction.

33
 Bhagyashree Teli (2017) - conducted a study on “Role of post offices in
channelizing small savings in rural areas”. He was able to understand that
the respondents are aware about the postal schemes quite well through their friends and
relatives. The awareness of the various deposit schemes is low except recurring deposits
and post office savings deposit. Both these schemes are the most commonly used ones.
He also found that the postal investment in the rural areas is going well, but to increase
deposits in different schemes, awareness should be increased.

 Shashikant D and Dr. R.B. Teli (2018) - in their study titled ‘investment behavior of
postal customers towards post office saving bank schemes’ have shown that small and
medium investors have a great faith, very clear perception and positive approach
towards Post Office Saving Bank schemes. Strong supports of union government, rare
case of malpractices and frauds satisfactory return are the main reasons behind it. And
they also
state that there should be certain changes and bring the professional culture in the
department. It is also necessary to increase financial awareness about postal schemes,
competitiveness, past decision making, marketing activities and strategic planning to
fight against private institution. Even DOP needs many technological, social, cultural
and economic changes with these changes once again DOP can create a monopoly in
Indian financial market.

 N.Senthil Kumar and M. Prakash (2019) – in their study the importance of precious
metal i.e. Gold and expectation of customers in buying gold through Post Offices. Gold is
highly liked by customers due to its increased of value in market and secondly as it is
used extensively for making of jewellery. India post has started to provide gold coins
through selected branches. 99.9% purity of gold is offered by them. This facility is
available with
630 post office. Various discounts are offered by them. But a tough competition has to be
faced from other companies. India post is moving towards technology innovation and
modernization for services and tries to satisfy customers with best products and services.
34
 Dr. Dhiraj Jain and Ms. Ruhika Kothari (2021) - on investors attitude
towards post office deposit schemes – empirical study in Udaipur district
Rajasthan ‘in their study states that Demographic factors have no significant influence
over sources of awareness and problem faced regarding post office deposits schemes
except monthly income and the major problems faced by investors while depositing in
post office deposit schemes are low rate of return and they also analyses that majority of
investors were aware about post office deposit schemes through friends and relatives and
agent. So, it shows that lack of advertisement. But majority of depositors have good
opinion about post office deposit schemes.

 Karthikeyan (2022) – has conducted research on Small Investors Perception on Post

Office Saving Schemes and found that there was significant difference among the
four age groups, in the level of awareness for Kisan Vikas Patra (KVP), National
Savings Schemes (NSS), and Deposit Scheme for Retired Employees (DSRE), and
the overall score confirmed that the level of awareness among investors in the old age
group was
higher than in those of the young age group. No difference was observed between male
and female investors except for the NSS and KVP. Out of the factors analyzed,
necessity of life and tax benefits was the two major ones that influence the investors
both in semi-urban and urban areas. Majority (73.3 percent) of investors of both semi-
urban and urban areas were very much willing to invest in small savings schemes in
future provided they have more for savings.

 Dr. R. Ganapathi (2017) – studied that various Small Saving Schemes were mainly
meant to help the small investors and also those who are in high tax brackets. The
study concluded that proper advertisements must be made for Post Office Savings
Schemes, so that even a Layman could know about these Schemes and deposits can be
increased. They stated that investing their amount in Post Office deposits provides
safety and

35
security for the amount invested.

36
 Somasundaram (2019) - has found that bank deposit and chit funds where the best-
known modes of saving among investors and the list known modes where Unit Trust of
India (UTI) scheme. Attitude of investors where highly positive and show their intention
to save for better future. Nearly two-third of the investors there satisfied which the
savings and both income proportion of investors where consult about their children's
will
be. Among the dissatisfied investors, majority where of the opinion that cost of living
was to notice from bank deposit to other forms of investment. Almost all the investors
expected regular return from their investment of post office monthly income schemes.
And income distribution thus it would appear that efforts must be taken to
popularization and financial forms of saving particularly among the best less educated
members of upper-income group. Post office small saving schemes are safety another
significant consideration for most people and liquidity is third ranked.

 K. Senthilkumar (2017) - ‘investor’s attitude towards saving in post office’.In their

research, majority of the investors irrespective of their age group, education,
income, and opinion of savings agree that savings are imperative.Household
investment will help for economic development of the country, savings create a
feeling security and investment should be treated as a term of expenditure at the
same time majority if depositors irrespective of their opinion strongly agree to
economic development and security.

 Securities and Exchange Board of India (SEBI) and NCAER (2020) - ‘survey of
Indian investors’ has reported that safety and liquidity where the primary consideration
which determine the choice of an asset. Rank by an ascending order of risk perception
fixed deposit account in bank were considered very safe, followed by gold unit of UTI-
US64, fixed deposit of non-government companies, mutual funds, equity shares, and
debentures. Household preference for instrument in which they commonly invested
matched the risk saving scheme where preferred by middle-income and higher-income
groups. There was a correction between the income levels and investment of household

37
 in market-related securities.

 Tamilkodi (2022) – has stated that small savings schemes have a psychological appeal and
it provides an opportunity for ordinary men, women, and even children to part their savings.
It reaches a large number of people and covers a wide range of areas. She also suggested
that efforts should be taken to simplify the procedure of small savings schemes to suit the
needs of illiterate and socially downtrodden people. Further, she suggested an increase in
the
rate of interest of small savings schemes to meet the challenges of commercial banks.

 National Council of Applied Economic Research (NCAER) (2018 ) – ‘Urban Saving

Survey’ noticed that irrespective of occupation followed and educational level and age
attained, households in each group thought saving for the future was desirable. It was found
that desire to make provision for emergencies were a very important motive for saving and
importance was given next to ‘saving for old age’. Among motives for saving, provision
for
emergencies, old age, and purchase of house occur with same frequencies in all
occupational and educational groups. The proportion of households expressing a
preference for financial assets increases with the level of education. The preference for
financial assets, especially bank accounts and small savings, while rising markedly with
education, does not seem to increase with income, except at the lowest end of income
distribution.
Thus, it would appear that efforts must be taken to popularize financial forms of savings
particularly among the less educated members of upper-income group. Profitability seems
to be the most important motive for determining saving preference. Safety is another
significant consideration for most people and liquidity ranked third.

38
 CHAPTER: 4 DATA
ANALYSIS AND
INTERPRETATION

39
DATA ANALYSES

1: Age

18 - 30 31 - 45 46 - 60 60 above
64% 18% 16% 2%

Age
2%

16%

18-30
31-45
18% 46-60
60 above
64%

Interpretation:
From the above analysis, it's clear that 64% respondents in 18 - 30 age group, and 18%
respondents in 31 - 40 age group, and 16% respondents in 46 - 60 age group remaining 2% is 60
above. Majority of respondents falls in the age group of 46-60.

40
2: Gender:

Male Female
53.1% 46.9%

Gender

47% Male

53% Female

Interpretation:

The chart shows that out of the 50 respondents, 53.1% respondents are male, and
46.9% respondent are female, both are more interested in Investing in Post
Office Investment Scheme.

41
 3: Marital Status:

Married Unmarried
46% 54%

Marital status

46% Married
Unmarried
54%

Interpretation:

The chart shows that out of the 50 respondents, 46% respondents are married, and
54% respondents are the Unmarried they are investing in Post Office Investment
Schemes.

42
4: Monthly Income

Less than Rs. 20000 36%

Rs. 20000 – Rs. 40000 40%
Rs. 40000 – Rs. 50000 16%
More than RS. 50000 8%

Monthly income

8%

16% 36%
Less than Rs.20000
Rs.20000-Rs.40000
Rs.40000-Rs.50000
More than Rs.50000

40%

Interpretation:

It is apparent form the chart out of the 50 respondents, 36% of the respondents are between the
income level Less than Rs. 20000, 40% of the respondents are between the income levels Rs.
20000 to Rs.40000, 16% of the respondents are income level is Rs. 40000 to Rs. 50000, and 8%
of the responders are income levels is more than Rs. 50000.

43
5: Occupation -

Private service 60%

Government service 25%
Self Employment 10%
House wife other 5%

Type of job

5%
10%

private service
Government service

25% Business
60% House wife other

Interpretation:
The table shows that out of the 50 respondents, 60% respondents are work in private services ,
25% respondents are Government service , and 10% of the respondents are business man , and
house wife other respondent are 5%. The chart analysis, that the private sector respondents are
more interested in investing in Post Office Investment Schemes.

44
6: Awareness about the Post Office Investment Schemes -

Yes 70%
No 30%

Are you aware about the pois?

30%

Yes
No

70%

Interpretation:
It is apparent form the chart out of the 50 respondents, 70% of the customers are known about the
Post Office Investment Schemes. And 30% of the customers are not aware about the Post Office
Investment schemes.

45
7: Customers get knowledge about it -
Friends / Relatives 30.6%
Internet 30.6%
Advertisement 18.4%
Agent 20.4%

From Were did you get knowledge about it?

20%
31%
Friends / Relatives
Internet
Advertisement
18%
Agent

31%

Interpretation:
The table clearly shows that 30.6% of the respondents are knowing about the Post Office
Monthly Income Scheme through the friends, 30.6% are them known through internet, 18.4% of
them are known through their advertisement, and 20.4% of the respondents are knowing
through agent.

46
8 : Have you open an account in POIS -
Yes 62%
No 38%

Have you open an account in pois?

38%
Yes
No

62%

Interpretation
The table shows that out of the 50 respondents, 62% respondents using POIS ATM facilities, and
remaining 38% respondents not used POMIS ATM facilities.

47
 9: Interest Rate -
7.1% 32%
7.4% 41%
6.6% 25%
7.6% 2%

What rate of interest you are getting from your POIS?

2%

25%
32%
7.10%
7.40%
6.60%
7.60%

41%

Interpretation:

The table shows that out of the 50 respondents,32% of the respondents interest rate is 7.1%,41%
respondents interest rate is 7.4%,25% respondents interest rate is 6.6% and 2% respondent interest rate
is 7.6%.

48
 10: Post office schemes interest rate is more beneficial as compare to banks
interest -
Yes 79.6%
No 20.4%

Do you think that post office investment scheme interest rate is

more benfical to bank interest rate ?

20%

Yes
No

80%

Interpretation:
The table shows that out of the 50 respondents, 79.6% of the respondents feel that
POIS interest rate is more beneficial as compare to banks interest and remain 20.4%
respondents do not feel that POIS interest rate is more beneficial as compare to banks
interest.

49
11: How many accounts customers have in POIS -

1 38.8%
2 38.8%
More than 2 22.4%

How many accounts you have in POIS?

22%

39%
1
2
More than 2

39%

Interpretation:
It is apparent form the chart out of the 50 respondents, 38.8% respondents have 1 account in Post
Office Investment Scheme, 38.8% respondents have 2 accounts in this scheme, and remaining
22.4% respondents have more than 2 account.

50
 12: Account Types
Single 56.3%
Joint 29%
Minor 14.6%

What is your account type?

15%

Single
Joint

29% 56% Minor

Interpretation:
The table shows that out of the 50 respondents, 56.3% respondents have a single account ,29%
respondent have a joint account ,14.6% respondent have minor account.

51
13: Account Type -
Single 56.3%
Joint 29.2%
Minor 14.6%

What is your account type?

15%

Single
Joint

29% 56% Minor

Interpretation:
The table shows that out of the 50 respondents, 56.3% of respondent have single account, 29.2% of
respondent have joint account and 14.6% of respondent have minor account.

52
14: Required amount for opening account in POIS -
Rs. 1000 – Rs. 5000 51%
Rs. 5000 – Rs. 10000 40.8%
More than Rs. 10000 8.2%

Do you know what is the required amount for

opening
amount in the above scheme?

8%

Rs.1000 - Rs.5000
Rs.5000 - Rs.10000
51%
41% More than Rs.10000

Interpretation:
The table shows that out of the 50 respondents, another 51% respondents required amount is 1000 to
5000, 41% respondents required amount for 5000 to 10000, and 8.2% respondents are required
amount is more than 10000.

53
 15: Process of opening account in POIS is -

Safe and Simple 63.8%

Complicated Process 36.3%

Process of opening account in pois?

36%

Safe and simple

Complicated process

64%

Interpretation:
The above table shows that out of the 50 respondents, 63.8% respondents think that, process of
opening account in Post Office Investment Schemes is safe and simple, and remaining 36.6%
respondents think that the process of opening account in POIS is a complicated process.

54
16: Main objective of investments -
Safety 36.4%
Higher Returns 43.2%
Low Risk 15.9%
Fixed Interest Rate 5.5%

What is your main objective of investment in POIS ?

5%

16%
36%
Saftey
Higher Returns
Low Return
Fixed Intrest Rate

43%

Interpretation:
The table shows that out of the 50 respondents, 36.4% of the respondents are safety is main
objective of investment in this scheme, 43.2% of the respondent’s main objective is higher
returns, 15.9% respondents’ objective is low risk, and remaining 5.5% respondent’s main
objective is fixed interest rate.

55
 17: Satisfaction level of customers about the POIS -

Yes 63.3%
No 36.7%

Are you satisfied about the pois?

37%

Yes
No

63%

Interpretation.

Out of the 100 respondents, 63.3% of the respondents are satisfied with Post Office Investment
Schemes and remaining 36.7% of the respondents are not satisfied with Post Office Investment
Schemes.

56
18 : Is the POIS scheme is more beneficial than other schemes ?
Yes 77.6 %
No 22.4 %

Is the POISscheme is more benificial than other

schemes?

22%

Yes
No

78%

Interpretation:
Out of the 50 respondents, 77.6% respondents says POIS scheme is more beneficial and other
22.4% says no.

57
19: Using Post office internet banking facilities -
Yes 72.9%
No 27.1%

Are you using post office internet banking facilities?

27%

Yes
No

73%

Interpretation:
The table shows that out of the 50 respondents,72.9% of the respondents using POIS internet banking
facilities, and remaining 27.1% respondents not used POIS internet banking facilities.

58
 20: Type of services used in POIS internet facilities -
Check Account Balance 32.7 %
Online Transactions 44.9 %
Check monthly and Quarterly 16.3 %
Average
Others 6.1 %

What type of service you used in POIS internet facilities?

6%

Check Account Balance

16%
33%
Online Transaction

Check monthly and Quarterly

Average
Others

45%

Interpretation:
The table shows that out of the 50 respondents, 32.7% of the responds are used internet
facilities for check account balance, 44.9% respondents are used these facilities for online
transactions, another 16.3% of the respondents are used these facilities for withdrawal or
incomplete transactions, and remain 6.1% respondents are used POIS internet facilities for other
services.

59
21: Problems faced while using POIS internet banking facilities -

Transactions Difficulties 42.9%

Technical Issues 49%
Security and Safety Issues 8.2%

What are the problem faced while using POIS

internet banking facilities?

8%

43% Transactions Difficulties

Technical Issues
Security and saftey issues
49%

Interpretation:
The table shows that out of the 50 respondents,42.9% of the respondents are faced transactions
difficulties while using internet facilities, 49% of the respondents are faced technical issues while
using internet facilities and 8.2% of the respondents are faced security and safety issue.

60
22: Satisfaction about the POIS -

Yes 75%
No 25%

Are you satisfied about the POIS?

25%

Yes
No

75%

Interpretation:

The table shows that out of the 50 respondents, 75% of the respondents are satisfied on services of
POIS, 25% are not satisfied.

61
23: Reason for non-satisfaction in POIS -

Low Returns 17%

Problem of Liquidity 46.8%
Low Capital Appreciation 36.2%

If no, what is the reason of your non-satisfaction?

17%

36%
Low return
Problem of Liquidity
Low capital appereciation

47%

Interpretation:

The table shows that out of the 50 respondents, 17% respondents’ reason of non- satisfaction is
low returns, 47% of the respondent’s reason of non satisfaction is problem of liquidity and 36%
of the respondent’s reason of non- satisfaction is low capital appreciations

62
24: Problems faced while making deposits in POIS -

Delay in processing 31.3%

Low Interest rate 25%
Lack of customer's friendly attitude 35.4%
High panel charges 2%
Lack of information 6.3%

What kind of problem face while making deposit in the pois?

2%
6%
Delay in processing

31% Low Interest rate

Lack of customer's friendly

36% attitude
High panel charges

Lack of information
25%

Interpretation:
The table shows that out the 50 respondents, 31.3% of the respondents are faced delay
processing while making deposits, 25% of the respondents are faced low interest, 35.4% of the
respondents are faced lack of customers friendly attitude, another 2% of the respondents are
faced high panel charges and remaining 6.3% of the respondents are faced lack of information
problem while making deposits in POIS.

63
25: Utilization of maturity amount -
Invest in other investment options 50%
Re-Deposit in the same scheme 43.5%
No Reinvestment 6.5%

Utilization of maturity amount-

7%

Invest in other investment

optios
43%
Re-Deposit in the same scheme

No Reinvestment
50%

Interpretation:
The table shows that out of the 50 respondents, 6.5% of the respondents are in no re- investment,
44% of the respondents are re-deposit in the same scheme and 50% of the respondents are invest in
other investment options.

64
 CHAPTER :5
FINDING,
SUGGESTION
AND CONCLUSIION

65
 FINDING OF THE STUDY

 53.1 % of the respondents are female, mostly the females are interested investing in
Post Office Investments Schemes.

 Mostly unmarried people show their interest in Post Office

Investments Schemes.

 64% of the respondents in 18 to 30 age group, that is mostly this age group of
customers highly invested in Post Office Investment Schemes.

 40% of the respondents are between the income level of Rs. 20000 – Rs.40000.
 Out of the 50 respondents, 70% of the respondents are aware about the Post
Office Investment Schemes.

 12% of the respondents, are investing in Post Office Saving Account, Post Office TD/
FD, PPF and SCSS, 14% of the respondents are invest in Post Office MIS, 16%
respondents invested in SSY,10% respondents invest in Post Office RD, 8%
respondents invest in KVP, and 4% respondent invest in NSC. So, most of the
customers invested in SSY.

 Out of the 50 respondents, 40.8% of the respondent’s interest rate for POIS is 701% .
 Out of the 50 respondents, 51% of the respondents required amount for
opening account in POIS is Rs. 1000 to Rs. 5000.

 38.1% of the respondents have one account in POIS.

 56.3% of the customers are single account in POIS.
 Out of the 50 respondents, 64% of the respondents used Post Office ATM facilities.
 Most of the people get knowledge through internet and friends/relatives.
 46.8% of the respondents, are not satisfied with the POIS, the reason non-
satisfaction is low capital appreciation.

66
 44.9% of the respondents are using Post Office Internet Banking Facilities,
mostly they use online traction facilities.

 Higher returns and low risk are the main objectives of people to invest in this Schemes.
 After the utilization of maturity amount 50% of the respondents are invest their
money in Post Office Investments.

67
 SUGGESTIONS

⮚ Most of the respondents are not aware about the Post Office Investment Scheme provided
by the post office. So, post office department take necessary steps to give more awareness to
public about this scheme through awareness campaigns and advertisement.

⮚ Some of the respondents said that the rate of interest is low when compared to other
investment so postal department try to increase their interest rates.

⮚ Few of the respondents are facing problem of poor response from the employees. So, the
government should appoint proper official to monitor all these issues.

⮚ Some of the respondents faced problems while using POIS internet baking facilitates. Many
times, they don’t have solution on their problems. So, government should take care these
issues.

68
 CONCLUSION

Post office Investment scheme (POIS) is an easy monthly return which is risk free. POIS is a small
savings scheme that offers a fixed monthly income on an investment. Post office monthly income
scheme is a unique scheme which is offered by India Post Office. POIS is a scheme in which you
invest a certain amount and earn fixed interest every month. It is a low-risk MIS and generates a
steady income.

It is one of the best investment schemes for those customers who are interested to invest risk free
schemes as compare to other investment schemes. Male investors have a positive attitude towards
post office monthly income schemes because of there is no complicated procedure in making
investment, easy accessibility, no TDS, secured, simple, and safe investment, premature closure,
etc.

69
 CHAPTER: 6
BIBLIOGRAPHY

70
 BIBLIOGRAPHY

BOOKS –
1. Post office service book volume-III

2. Security analysis & Portfolio Management

THROUGH INTERNET -
https://cleartax.in

www.jagoinvestor.com

www.paisabazaar.com

www.indiafilings.com

www.izito.co.in

www.moneycontrol.com

www.taxmagementindia.com

www.savingwala.com

www.fintrakk.com

www.mymoneysage.in

www.onemint.com

71
ANNEXURE
1. Age
 18-30
 31-45
 46-60
 60 above

2: Gender
 Male
 Female

3: Marital Status
 Married
 Unmarried

4: Monthly Income
 Less than Rs.20000
 Rs.20000 – Rs 40000
 Rs. 40000 – Rs 50000
 More than Rs. 50000

5: Occupation
 Private
 Government
 Self employed

6: are you aware about the post office investment scheme?

 Yes
 No

7: From were did you get knowledge about it?

 Friends
 Advertisnment
 Internet
 Agent

8: Have you open An account in POIS?

 Yes
 No

72
 9: What rate of interest you are getting from your POIS?
 7.1%
 7.4%
 6.6%
 7.6%

10: Do you think that post office investment scheme interest rate is more beneficial to bank interest rate?
 Yes
 No

11: Do you know what is the required amount to open an account in POIS?
 Rs. 1000- Rs. 5000
 Rs. 5000- Rs. 10000
 More than Rs. 10000

12: How many accounts would have have in POIS

 1
 2
 More than 2

13: What is your account type?

 Single
 Joint
 Minor

14: Do you aware about the process of opening account in POIS?

 Yes
 No

15: Process of opening account in POIS is

 Safe and Single Process
 Complicated Process

16: Main objective of your investment in POIS?

 Safety
 High returns
 Low risk
 No TDS

17: What is your expectations from post office investment scheme?

 Increase Interest Rate
 Update Facilities

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  Make an easy Investment process

18: Is POIS scheme is more beneficial than other schemes?

 Yes
 No

19: Are you using POIS internet banking facilities?

 Yes
 No

20: What type of service would you used in POIS internet banking facilities?
 Check account balance
 View online transactions
 Check monthly and quarterly average

21: What type of problem you faced while using internet facilities?
 Transaction difficulties
 Technical issues
 Securities issues

22: Are you satisfied about the POIS?

 Yes
 No

23: if no, what is the reason of your non-satisfaction

 Problem of liquidity
 Low capital appreciation
 Low returns

24: What kind of problem faced while making deposit in POIS?

 Delay in processing
 Low interest rate
 Lack of customers friendly attitude
 Lack of information

25: Utilization of Maturity amount-

 Re- Deposit in the same scheme
 Invest in other investment option
 No Reinvestment

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