BPC NOW APP USER GUIDE
DOWNLOAD
BPC NOW BY THOMAS COOK APP
Borderless Prepaid Card Borderless Prepaid Card
Thomas Cook (India) Ltd Thomas Cook (India) Ltd
Note: If you were previously using the BPC App, uninstall it & then reinstall the new app.
Register your card to start using the app.
FOREX CARD REGISTRATION
1 Download the BPC Now App
2 Select Register Now
3 Fill in required card details
Set 4 digit Login PIN of your
4
choice
5 Select Register
Validate the OTP received on
6 your registered email id and mobile no.
to successfully login
Note: Login PIN is only used to login the App.
LOG IN
Enter the 4-digit set Login PIN
1
to login
IF YOU FORGOT LOGIN PIN
1 Select Forgot Login PIN
2 Enter the required details
A Login PIN will be sent to
3
your registered email id
WELCOME TO THE WORLD OF
BPC NOW
FEATURES OF MANAGE MY
FOREX CARD
Multiple Cards, Activate E-com Manage your
Single App & Contactless own Limits
ATM/
Check balance
Block/Unblock Transaction
& Card
Card PIN
Statement
Assistance
ACCESS MULTIPLE CARDS
Select Select the Card
1 2
Card Number Number
Note: Multiple cards with the same passport number will be visible
ACTIVATE E-COM & CONTACTLESS
As per RBI guidelines, your card is by default disabled for Ecom & Contactless transactions
To avoid Card Decline, Activate E-com & Contactless in case you want to use them
Activate E-Com & Contactless
1 Select Manage My Card 2
as per your usage
MANAGE CARD LIMITS
1 Select Manage My Card 2 Set your limits as per your
usage
ATM/ TRANSACTION PIN ASSISTANCE
STEPS TO CHANGE ATM/ TRANSACTION PIN
Select Change Enter your current
2 3
ATM PIN ATM PIN and New ATM
Select ATM PIN PIN of your choice
1
Assistance
Note: Select Change ATM PIN if you recall your PIN but want to change it.
ATM/ TRANSACTION PIN ASSISTANCE
STEPS TO RESET ATM/ TRANSACTION PIN
Select Reset You will receive your
2
ATM PIN new PIN in a password-
3
Select ATM PIN protected PDF via
1
Assistance email
Note: Select Reset PIN if you don't recall your PIN.
You can change the PIN you received via email by selecting Change ATM PIN.
CARD SUMMARY & STATEMENT
Card Summary
2
will be displayed
To email card statement,
1 Select Card Summary 3
select the email icon
CARD BLOCK
1 Click on Block Card 2 Select your desired option
Note: Unblock option is only available for a temporary block.
In case of permanent block, email us at travelcards@thomascook.in
VIEW VIRTUAL CARD DETAILS
2 Select Card details
Click on Menu To view CVV, click on
1
3 View and Authenticate
with the OTP received.
IMPORTANT CONTACT DETAILS
travelcards@thomascook.in 1800-270-9920 (India Only)
Australia 0011 800 9920 9920 Brazil 0021 800 9920 9920
Brazil Mobile 0021 800 9920 9920 China 00 800 9920 9920
Czech Republic 00 800 9920 9920 Denmark 00 800 9920 9920
France 00 800 9920 9920 Germany 00 800 9920 9920
Hong Kong 001 800 9920 9920 Hungary 00 800 9920 9920
Italy 00 800 9920 9920 Japan 010 800 9920 9920
Malaysia 00 800 9920 9920 New Zealand 010 800 9920 9920
Russia 810 800 9920 9920 Singapore 001 800 9920 9920
Spain 00 800 9920 9920 Spain Mobile 00 800 9920 9920
Switzerland 00 800 9920 9920 Thailand 001 800 9920 9920
UK 00 800 9920 9920 USA 1833 9920 9920
South Africa 09 800 9920 9920 South Korea 002 800 9920 9920
Other Countries 00 91 8828890300
Note: Dial the above-given numbers from a landline
Except for USA, you need to have an international dialing facility on the Fix line/ Mobile
THANK YOU!
