EMPLOYEE PRIVACY NOTICE (Philippines)
The purpose of this Privacy Notice (“Notice”) is to inform employees of 24-7 Intouch Company (the
“Company” or “we” or “us”) of the categories of personal information we collect and the purposes
for which we use such personal information. This notice is intended to comply with all applicable
laws. If any provision below conflicts with a legal requirement, then the Company will comply with
the applicable law.
1. Collection and Use of Personal Information for Business Purposes
The Company may collect, use, and disclose employee Personal Information for business purposes
only and consistent with applicable laws. Where the Company discloses Personal Information to third
parties, it does so for the same business purposes described below and where appropriate, requires
that such parties maintain its confidentiality and maintain appropriate systems and processes to
ensure its security and protection.
We may collect and use the following categories of Personal Information about you to manage your
employment:
Category of Personal Information Purpose of Processing
Contact information: such as your name, We will use this information to open and
home and work address, personal and work maintain your employee records, communicate
telephone numbers, personal and work with you for internal business purposes or
email addresses. emergencies, maintain an internal employee
directory and grant you access to internal
systems.
Job-related information and qualifications: We will use this information to assess your
such as position applied for, previous job personal and professional development, your
roles, education, awards, qualifications, suitability for promotions, benefits and other
certificates, licenses, financial relationships, awards, job moves and staff restructuring,
compensation and salary information, conflict of interest reporting, and to fulfill our
eligibility for and participation in benefit obligations to regulators (including
schemes and award programs, and any demonstrating the suitability of employees for
other information you choose to provide in their role).
your resumes and/or applications as well as
work anniversary information and skills and
experience over the employment period.
National identification information: such as We will use this information to determine your
your country of birth or the country where eligibility to work and fulfill our obligations to
you are a registered national or citizen, and relevant government authorities.
any visa or other right to work.
Age and benefits information: including We will use this to maintain employment
your date of birth, social security number, records and assess your eligibility for and/or
marital status information about your pay you any statutory or other benefits to
pension and other welfare benefits. which you may be entitled.
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Health and disability information: such as We will use this information to address our
information relating to any disability or legal obligations to you and help ensure that
health condition that is relevant to your role our stores and facilities are safe for employees
and the safety of our stores and other and customers, make any adjustments required
facilities, including the results of any pre- or to assist you in the performance of your role
post-employment physical or screening and determine whether you are fit to
examination, daily health screening, health undertake tasks required by your job role.
questionnaires, temperature checks and
related information, risk factors and medical
symptoms.
Beneficiaries, dependents and emergency We will use this information to maintain your
contact information: information about any employment records and contact the
beneficiaries, dependents, emergency designated contacts in the case of an
contacts and next of kin. emergency.
Financial Information: such as your bank We will use this information to pay you or
account details. provide other benefits and process any expense
claims.
Travel-related records: frequent flyer We will use this information to arrange or
numbers, itineraries, flight, train, rental car, reimburse travel, contact you during travel, as
car service, hotel or other similar necessary with travel service providers, or in an
information. emergency situation.
Professional memberships: information We will use this to assess your personal and
about your membership in professional professional development and perform our
bodies and consultation bodies, including legal obligations in relation to your professional
trade unions. or trade membership.
Results of background checks and We will use this to determine your suitability
screening: such as education verification, for certain job roles (to the extent permitted or
criminal records and driver’s license checks. required by law) and determine your eligibility
for certain benefits (such as a company car).
References: such as opinions and comments We will use this to determine your suitability
of any previous employers. for certain job roles and to fulfill our obligations
to regulators (including demonstrating the
suitability of employees for their role to
regulators and professional bodies).
Salary and benefits information: salary We will use this information to allocate
details, bonus payments, pension details, resources and process payments of benefits,
medical insurance, share scheme details, salary and any other amounts we owe you.
company car scheme details.
Performance and development records: We will use this information for career planning
training records, records of courses and and skills monitoring, assessing your suitability
training undertaken, performance reviews for promotions, job moves, and staff
and assessments. restructuring, providing references for future
applications and fulfill our obligations to
regulators (including demonstrating the
suitability of employees for their role to
regulators and professional bodies).
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Disciplinary, capability and conduct We will use this information for assessing and
records: details of warnings and other taking action in relation to disciplinary,
records relating to conduct. capability, grievance and conduct issues,
maintaining your employment records,
monitoring and improving our human resources
procedures and processing and fulfilling our
obligations to regulators.
Absence records: records relating to time We will use this information to monitor
away from the office, including vacation, absences and sickness, make decisions relating
illness and paternity/maternity leave. to human resource allocation, salary and
benefit changes and address other issues that
may arise from absences.
Health and safety records: information We will use this to address our legal obligations
relating to health and safety in the to you in relation to health and safety in the
workplace, accidents and near misses. workplace.
Information we obtain from monitoring: We will use this to monitor your compliance
such as records of your use of our computer with our internal policies and procedures, to
systems or the Internet, and recordings from investigate security breaches and misuse of
surveillance cameras on our business computer equipment and systems, to protect
premises. the safety of employees and third parties, and
to protect our property from theft, vandalism
and damage.
Equal opportunities monitoring We will use this to conduct equal opportunity
information: such as your ethnicity, religion, and diversity monitoring where permitted or
gender and sexual orientation. required by law.
Information regarding your phone or We will use this, in accordance with applicable
mobile device: such as your mobile phone policies, to reimburse you for use of your
number and mobile phone or device billing mobile phone or device for
and usage records. employment-related purposes.
Biometric information: such as facial We will use this to monitor and record your
recognition, fingerprint or hand hours of work.
punch/hand-geometry data collected by a
biometric time clock.
1. Additional Purposes for Using Personal Information
In addition to the uses set forth above, the Company may use and share the categories of
PersonalInformation identified:
● To comply with applicable legal and regulatory requests and obligations (including investigations).
● To establish or defend legal claims and allegations.
● For security or the prevention, detection, or investigation of fraud, suspected or actual illegal
activity, violations of company policy or rules, or other misconduct.
● To seek advice from lawyers, auditors and other professional advisers.
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2. Disclosure
We may disclosure your Personal Information to our affiliates and trusted vendors who provide
services to 24-7 Intouch and its employees. We also may provide your Personal Information to
government authorities and others as required by law.
3. Sensitive Data
We will collect and process information about your race, ethnic original marital status, age, color,
government ID numbers, and health information only with your consent. We may collect this
sensitive data as described above.
4. Retention
Unless otherwise disclosed or required by law, your Personal Information will be retained for three
years after the end of your employment with 24-7 Intouch.
5. Your Privacy Rights
You have the right to access, correct, and object to our processing of your Personal Information. For
more information and to make a request, please contact us as described below under Questions.
You also have the right to lodge a complaint before the National Privacy Commission (NPC) and may
do so through the form available at:
https://www.privacy.gov.ph/wp-content/uploads/2021/02/complaints-assisted-form-FEB-2021-version_fillable.
pdf
6. Questions
If you have any questions about this Notice, or to request this Notice in another format, please
contact the 24-7 Intouch Privacy Team by email: privacy@24-7intouch.com
Acknowledgement
I acknowledge that I have received and read the above Privacy Notice and understood the
processing of my Personal Information as described.
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Print Name
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Signature
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