Introduction to Human Computer

Is an area of multidisciplinary study focused on the development of computer

technology and, in particular, the interaction between humans and computers.

interaction

ugrd-it6200

cyberpsychology

interaction design

human-computer

computer system

computing

computer interface

personal computer

information technology

computer science

computer fundamentals

Designer introduces an element of the Design & Use scenarios in a cognitive

walkthrough.

 True
 False

Perception allows us to focus on information that is relevant to what we are

doing and it involves an audio and/or visual senses.

 True
 False
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Was ist Computing?
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Walkthroughs are focused so they are suitable to assess small parts of a

product.

 True
 False

Experiments test a hypothesis by changing some variables while preserving

constancy of others.

 True
 False

Controlled setting involving users, e.g. field experiments and seeing how the
product is used in the real world in wild experiments.

 True
 False

Which one could NOT be found in a good HCI?

 A long command line to achieve a function

 Specific meanings of icons
 Common short cuts for undo, like CTRL+Z
 Sounds that convey meanings

What is virtual agents?

 tries to persuade people to change their everyday habits with respect to

environmental concerns
 phishing and trust. Deceive people into parting with personal details
 welcoming persona, has a personality and makes the user feel
involved with them

Users often mistakenly choose system functions and need a clearly marked
"emergency exit" to leave the undesirable state without having to go through
an extended dialog. Support undo and redo.

 User control and freedom

 Consistency and standards
 Match between system and the real world
  Help and documentation

What is Anthromorphism?

 tries to persuade people to change their everyday habits with respect to

environmental concerns
 attributing human-like qualities to inanimate objects
 welcoming persona, has a personality and makes the user feel involved
with them

While it's best if the program can be used without documentation, support and
documentation may need to be provided.

 Match between system and the real world

 Recognition rather than recall
 Help and documentation
 Consistency and standards

Speech-recognition systems allow users to communicate using spoken

commands

 True
 False

What is deceptive technology?

 phishing and trust. Deceive people into parting with personal

details
 to predict user's emotions and aspects of their behavior
 Measures the user 's emotions by examining camera images when
communicating with the device

Sense Cam is a wearable tool that takes photographs intermittently when

worn without any user interference

 True
 False

__ overall development and maintenance costs

 Decreased
When is an interface annoying?

 Crashes, doesn't do what user wants, expectations not met, vague

error messages, appearance of interface is gimmicky
 Measures user's emotions by analyzing images captured by the
webcam while they interact with the computer
 Tries to persuade people to change their everyday habits with respect to
environmental concerns

The program will speak the language of the users, with user-familiar
expressions, phrases, and concepts rather than system-oriented terminology.

 Aesthetics and minimalist design

 Match between system and the real world
 Help and documentation
 Visibility of system status

________________ among users and computers happens at the user

interface which includes both software and hardware.

 Interface
 Development
 Interaction
 Design

What is physiological reactions?

 Skin conductance, heart activity, breathing, pupil dilation

 Attributing human-like qualities to inanimate objects
 Interactive computer systems are designed to alter perceptions and
behaviors of individuals

Emotional technology aims to

 Predict user's feelings and behavioral aspects

 Attributing human-like qualities to inanimate objects
 Welcoming persona, has a personality and makes the user feel involved
with them

It is the design of the interaction between users and products.

 system design
  intervention design
 design protocols
 design interactions

This is the method of choosing items to concentrate on from the variety of

possibilities available for a list at a time.

 Learning
 Perception
 Attention
 Recognition

Several systems and technologies were developed to support telepresence

and co-presence

 True
 False

Usually a high authority approves the design of the informed consent form, the
assessment procedure, data processing and data storage methods

 True
 False

You want to test the intuitiveness of the functionality of the application. For
this task, you will use:

 Low fidelity prototypes

 High fidelity prototypes
 Waterfall prototypes

Sometimes the results of a field study are surprising, especially in wild studies
that investigate how participants use novel technology in their own homes,
workplaces, or outside.

 True
 False

What is reflective design?

 Tries to persuade people to change their everyday habits with respect to

environmental concerns
  Taking into account the meaning and personal value of a product
in a particular culture
 Skin conductance, heart activity, breathing, pupil dilation

HCI is about understanding and creating software and other technology that
people will want to use, will be able to use, and will find effective when used.

 True
 False

What is persuasive technologies?

 Interactive computer systems are designed to alter perceptions

and behaviors of individuals
 Seek to convince people to change their everyday practices as regards
environmental issues
 Attributing human-like qualities to inanimate objects

This is the nature of the interaction between the user / device.

 context
 interaction models
 ergonomics
 interaction styles

This is the interaction of the physical characteristics.

 interaction styles
 interaction models
 ergonomics
 context

Which of the following is design's golden rule?

 understand your materials

 make more programs
 make your design simple
 share your files

HCI encompasses three major parts within the framework, ____________,

_______________ and _________________.
  user, computer, interface
 human, computer, interaction
 user, machine, interaction
 human, machine, interface

The application of technology in people's daily lives can be measured in living

laboratories.

 True
 False

Fidelity can be considered as the

 how complete the prototype is

 how close the prototype to the final product
 level of detail and the functionality that the prototype has.
 does the prototype work correctly

It's a separate intervention intended to change the structure but you can't
predict how things will work out exactly.

 intervention design
 design interactions
 design protocols
 system design

In the early 1990s Jacob Nielsen developed heuristic evaluation.

 True
 False

A careful design is even better than good error messages which prevents a
problem from occurring in the first place. Either delete or test for error-prone
conditions, and offer a validation choice to users before committing to the
operation.

 Error prevention
 Recognition rather than recall
 Flexibility and efficiency of use

Predictive models, offer a way to test goods or prototypes without affecting the
users directly.
  True
 False

A software engineer trained in the development of user interfaces would have

gained experience, learned about approaches and techniques and gained an
understanding of its weaknesses.

 True
 False

Accelerators — unknown by the novice user — can often speed up the

professional user interaction so the device can work for both new and
seasoned users. Allow users to tailor frequent actions.

 Help users recognize, diagnose, and recover from errors

 Recognition rather than recall
 Consistency and standards
 Flexibility and efficiency of use

Low-fidelity prototyping requires more precision than high-fidelity prototyping

because that is when the major structure of the application is being designed

 True
 False

It is the method of choosing items to concentrate on from the set of

possibilities available for a search at a point in time.

 Recognition
 Learning
 Attention
 Perception

Usability testing and trials require the assessor to have a high degree of
control over what is being tested, while evaluators usually exert little or no
control on participants in field studies.

 True
 False

Those are the small pictures or photographs depicted as device objects.

  fonts
 windows
 menus
 icons

A search engine depends on _______to find information on the web.

 grocery stores
 humans
 resturants
 computers

The prototyping phase follows after which of the following steps?

 Understanding users needs

 Building the application
 Evaluation
 None of the given

To test dependent variable(s), the experimenter checks independent

variable(s).

 True
 False

These are the systems where augmented reality, window system, and 3D
workspaces are used.

 Three dimensional interfaces

 Complex Interfaces
 Two Dimensional interfaces
 User Interfaces

The field of HCI __________

 Contains no applied knowledge

 attempts to understand and shape the way how people
communicate with computers
 Focuses on psychologically based analysis of human actions
 Is Software Engineering Brunch

Fidelity can be in terms of one or some or all of the following areas:

  Interactivity
 Visuals
 Efficiency
 Content and Commands:

Usability research is based on indicators of success, e.g. How long and how
many errors are made while performing a series of predefined tasks. Indirect
observation (video and keystroke logging), questionnaires regarding user
satisfaction, and interviews are also collected.

 True
 False

These are set of options that appear on screen.

 bars
 icons
 menus
 options

Error messages should be expressed in plain language (no codes), the

problem should be specified precisely and a solution suggested
constructively.

 Help users recognize, diagnose, and recover from errors

 Visibility of system status
 User control and freedom
 Error prevention

What is facial coding?

 Skin conductance, heart activity, breathing, pupil dilation

 Sadness, happiness, fear, disgust, surprise and anger
 Measures the emotions of users by analyzing photos recorded via
the camera when interacting with the device

A __ software system is one that supports the effective and efficient

completino of tasks in a given work context.

 usable

All answers below is benefits of interface design from design rationale, except
  organizes potentially large design space
 presents arguments for design trade-offs
 communication throughout life cycle
 not accurately or completely capture the rationale

Humans have a restricted capacity for processing information.

 True
 False

Natural setting involving people, e.g. usability testing & laboratory and living
lab tests.

 True
 False

These are the reports that contain information about the incident, the objective
data analysis, and the conclusions.

 factual data
 accident reports
 bugs and errors
 infinite information

Expert is told of the assumptions regarding consumer population, sense of

usage, task specifics in heuristic evaluation.

 True
 False

Fitt’s law predicts that pointing to an object using a tool is a function of the
distance from the object and the size of the object.

 True
 False

Fitts' law is useful in evaluating structures for which it is not possible to locate
an item

 True
 False
All answers below are benefits of interface design from design rationale,
except

 presents arguments for design trade-offs

 communication throughout life cycle
 organizes potentially large design space
 not accurately or completely capture the rationale

Dialogs should not contain irrelevant or rarely needed information. Each extra
information unit in a dialog competes with the related information units and
diminishes their relative visibility.

 Help and documentation

 Match between system and the real world
 Aesthetics and minimalist design
 Help users recognize, diagnose, and recover from errors.

When humans communicate with _____________, they bring to the

encounter a lifetime of

 machine
 computer
 experience
 interface

Minimize the memory load of the user, by having visible objects, behaviors
and choices. The user should not need to remember data from one part of the
dialog to another. Instructions for using the program should be accessible or
easily retrievable where appropriate.

 Match between system and the real world

 Recognition rather than recall
 Visibility of system status
 Error prevention

One of HCI's goals is to create specific capabilities and constraints for the
software and/or hardware and platform chosen for the product

 True
 False

Usability testing is carried out in regulated labs or temporary laboratories.

  True
 False

It is a confirmation box, in which individual and isolated regions can be

selected to activate an action inside a display.

 icon
 menu
 button
 task

What are the elements of the Gulf of Execution?

 Application processing, system information analysis and the evaluation

of the value of information
 Elements of information retrieval include finding out what the program
does
 Elements of information processing to figure out how to communicate
with the program
 Forming thoughts, defining appropriate behavior, choosing
suitable interface mechanism

__ profits due to more competitive products/services

 Greater

What is behavioral design?

 Taking into account the importance and personal interest of a

commodity in a given culture
 Predicting the feelings and behavioral elements of users
 Is about use and equates with the traditional values of usability

How generalizable are outcomes?

 Scope

Human-Computer Interaction (HCI) is a multidisciplinary area of study focused

on computer technology design and, in particular, the interaction between
______________________.

 human and machine

  user and interface
 user and interaction
 human and computer

Does the process yield the same results on different occasions?

 Reliability

Participants will be told why they are doing the test, what they will be asked to
do and their rights.

 True
 False

Developers must attempt to ______________________ in order to produce

computer systems with good usability.

 capabilities and preferences for conducting various tasks

 achieve efficient, effective and safe interaction
 easy to remember how to use
 designed with little regard to usability

Visibility is what operations and manipulation can be performed on a given

entity

 True
 False

For user testing on your low fidelity prototypes, you will:

 Give them an in depth explanation of the product so that they know

everything before looking at your design
 All of the given
 Give a brief overview of your ideas and then let them explore/figure
out your design
 Antagonize the user if they are unable to figure out your design

Which of the following is the principles of HCI?

 Logical Data
 Tasks
 Referencing
  Movement

What is emotional interaction?

 It's about how we feel and respond when we communicate with

technologies
 All about use and is in line with conventional usability standards
 Consideration of the significance and personal interest of a commodity
in a given culture

Which of the following is a concept indicating that we understand human

attention?

 Tactile feedback can make the same sort of distinction that a person in
the world would feel
 Avoid cluttering the interface with more information than is needed
at the present moment for the user
 Under different lighting conditions the text should be legible and
distinguishable from its context
 Sounds should be audible to the consumer and distinguishable

In order to define its aims and purposes, it is the method of researching a

practice or enterprise and creating structures and processes.

 system analysis
 system data
 system project
 system structure

The benefits of more usable software system to business users include:

 decreased user errors

 increased productivity
 increased need for ongoing technical support
 decreased user training time and cost
 decreased accuracy of data input and data interpretation

Field studies involving the implementation in natural settings of prototypes or

innovations can also be referred to as 'in the wild.'

 True
 False
Individual differences (need for structure vs. flexibility) and work situations
(overloaded vs. bored) would mean that a one-size-fits-all solution is neither
feasible nor prudent as we strive for optimum workplace environment and
human efficiency.

 True
 False

It's about sending back details about what action was taken and what was
done, enabling the individual to continue the operation.

 Visibility
 Mappings
 Feedback
 Consistency

Modelling includes the processing of user behavior data on a website or

product

 True
 False

There are three broad categories of user. This category of users know well
how to perform the tasks they need to perform frequently.

 none of the choices

 expert users
 all of the choices
 novice users
 occasional users

Does the assessment process distort the results?

 Ecological validity

It has a way to express instructions directly to the computer using accessible

keys, characters or a combination.

 Command Line Interface

 Manual Interface
 Graphical User Interface
 Cyber Interface
Keeping abreast of what others do and letting others know what you do are
irrelevant aspects of collaborative work and socialization

 True
 False

Paper and pen-based sketches used for prototyping signify which of the
following?

 High-fidelity prototyping
 Low-resolution prototyping
 Rapid prototyping
 Low-fidelity prototyping

These are the windows of information that pop up to warn about a significant
incident or request information.

 menus
 toolbars
 dialogue boxes
 buttons

What is the fundamental insight that underlies the evaluation process of

"cognitive walk through?"

 The idea that users earn by exploring an interface

 The idea that cognitive processes are the most important aspect of the
user experience
 The idea that experts need to work hand in hand with users to develop
an optimal user experience
 The idea that users can sometimes be left out of the evaluation

The program will also keep users updated in a reasonable time about what's
happening through correct feedback.

 Visibility of system status

 Help users recognize, diagnose, and recover from errors
 Error prevention
 Consistency and standards
Remote testing systems which are inexpensive are more compact than
usability laboratories. Many do have handheld eye-tracking apps and other
tools.

 True
 False

A Prototype is

 A restricted final version

 an early, inexpensive, and scaled down version of a product.
 an artifact that is created as a result of trying to solve a business
challenge.
 what the designer believes can potentially be a solution to the
problem

Which one of these would NOT be found in a good HCI?

 Icons that can have specific meanings.

 Sounds that convey meanings
 Common short cuts, like CTRL+Z for undo.
 A long command line to achieve a function

This is what you want to achieve in interaction.

 task
 option
 domain
 goal

These are the screen areas which function as if they were separate, such as
text or graphics.

 windows
 menus
 fonts
 icons

Some of the same methods of collecting data are used in evaluation as to set
criteria and define the needs of the users.

 True
  False

Interaction design concerned with ___________

 Conversation back and forth

 Machines with interactive systems
 Making something cool and interesting
 Person in front of the screen

Social processes such as turn-taking, conventions etc. help us to work

together and organize our activities

 True
 False

You cannot use inspections to test specifications, mockups, functional

prototypes, or systems.

 True
 False

A Prototyping session

 Is used to test the user interface

 tests the potential solution
 The prototype is the final product of this
 will build and test different prototypes

User-free settings are intended to predict, analyze & model aspects of device
analytics.

 True
 False

Fitts' Law can’t be used to predict professional, error-free results with

restricted key presses for clearly defined tasks

 True
 False

Human and computer interaction focuses on human-machine interface

_____________
  Study
 Design
 Logic
 Observation

It is easier to incorporate user feedback during low-fidelity prototyping

compared to high-fidelity prototyping

 True
 False

It requires more effort and resources to incorporate user feedback during

high-fidelity prototyping

 True
 False

__ customer support costs

 Decreased

What are expressive interfaces?

 Is about use and equates with the traditional values of usability

 Provide reassuring feedback that can be both informative and fun,
but also intrusive and annoying
 Welcoming persona, has a personality and makes the user feel involved
with them

Are there prejudices that distort outcomes?

 Biases

HCI is about understanding and developing software and other technology

that will allow people to use, be able to use, and be successful when used.

 True
 False

The use and creation of computational models of design processes and digital
media is described as assisting and/or automating various aspects of the
design process.
  design development
 design algorithm
 design computing
 design process

Basic activities in Interactive design EXCEPT

 Evaluating designs
 Testing the prototype
 Identifying needs and establishing requirements
 Building interactive versions of the designs

Why should you prototype?

 to decide
 for empathy
 to test
 to plan

Users shouldn't be wondering whether specific words, circumstances or acts

mean the same thing. Employ conventions on website.

 Consistency and standards

 Help users recognize, diagnose, and recover from errors
 Help and documentation
 Match between system and the real world

Sustainable HCI ...

 Phishing and trust. Deceive people into parting with personal details
 Attributing human-like qualities to inanimate objects
 Tries to persuade people to change their everyday habits with
respect to environmental concerns

Field studies are evaluation studies that are carried out in natural settings to
discover how people interact with technology in the real world.

 True
 False

Which of the following is NOT an Ergonomic example?

  use of colour
 arrangement of controls and displays
 spiritual beliefs
 surrounding environment

Evaluations may be carried out in controlled settings such as labs, less

controlled field settings, or where no users are present.

 True
 False

__ follow-on business due to satisfied customers

 More

Can the system measure what they are supposed to calculate?

 Validity

It is a term which supports the objects in an easy way to use.

 Usefull
 Usable
 Reachable
 Accesibility

Introduction to Human Computer

Is an area of multidisciplinary study focused on the development of computer
technology and, in particular, the interaction between humans and computers.

interaction

ugrd-it6200

cyberpsychology

interaction design

human-computer

computer system

computing

computer interface

personal computer

information technology

computer science

computer fundamentals

Designer introduces an element of the Design & Use scenarios in a cognitive

walkthrough.

 True
 False

Perception allows us to focus on information that is relevant to what we are

doing and it involves an audio and/or visual senses.

 True
 False

1.

x
 Pause

Unmute

Current Time 2:01

Duration 2:20

Fullscreen

2.

1. Now Playing

2.

3.

4.

5.
6.

7.

8.

9.

10.

11.

12.
 13.

14.

15.

16.

17.

18.

19.
20.

x
Play Video

Was ist Computing?

Share

Watch on
Was ist Computing?

Walkthroughs are focused so they are suitable to assess small parts of a

product.

 True
 False

Experiments test a hypothesis by changing some variables while preserving

constancy of others.

 True
 False

Controlled setting involving users, e.g. field experiments and seeing how the
product is used in the real world in wild experiments.

 True
 False

Which one could NOT be found in a good HCI?

 A long command line to achieve a function

 Specific meanings of icons
 Common short cuts for undo, like CTRL+Z
 Sounds that convey meanings

What is virtual agents?

 tries to persuade people to change their everyday habits with respect to

environmental concerns
 phishing and trust. Deceive people into parting with personal details
 welcoming persona, has a personality and makes the user feel
involved with them

Users often mistakenly choose system functions and need a clearly marked
"emergency exit" to leave the undesirable state without having to go through
an extended dialog. Support undo and redo.
  User control and freedom
 Consistency and standards
 Match between system and the real world
 Help and documentation

What is Anthromorphism?

 tries to persuade people to change their everyday habits with respect to

environmental concerns
 attributing human-like qualities to inanimate objects
 welcoming persona, has a personality and makes the user feel involved
with them

While it's best if the program can be used without documentation, support and
documentation may need to be provided.

 Match between system and the real world

 Recognition rather than recall
 Help and documentation
 Consistency and standards

Speech-recognition systems allow users to communicate using spoken

commands

 True
 False

What is deceptive technology?

 phishing and trust. Deceive people into parting with personal

details
 to predict user's emotions and aspects of their behavior
 Measures the user 's emotions by examining camera images when
communicating with the device

Sense Cam is a wearable tool that takes photographs intermittently when

worn without any user interference

 True
 False

__ overall development and maintenance costs

  Decreased

When is an interface annoying?

 Crashes, doesn't do what user wants, expectations not met, vague

error messages, appearance of interface is gimmicky
 Measures user's emotions by analyzing images captured by the
webcam while they interact with the computer
 Tries to persuade people to change their everyday habits with respect to
environmental concerns

The program will speak the language of the users, with user-familiar
expressions, phrases, and concepts rather than system-oriented terminology.

 Aesthetics and minimalist design

 Match between system and the real world
 Help and documentation
 Visibility of system status

________________ among users and computers happens at the user

interface which includes both software and hardware.

 Interface
 Development
 Interaction
 Design

What is physiological reactions?

 Skin conductance, heart activity, breathing, pupil dilation

 Attributing human-like qualities to inanimate objects
 Interactive computer systems are designed to alter perceptions and
behaviors of individuals

Emotional technology aims to

 Predict user's feelings and behavioral aspects

 Attributing human-like qualities to inanimate objects
 Welcoming persona, has a personality and makes the user feel involved
with them

It is the design of the interaction between users and products.

  system design
 intervention design
 design protocols
 design interactions

This is the method of choosing items to concentrate on from the variety of

possibilities available for a list at a time.

 Learning
 Perception
 Attention
 Recognition

Several systems and technologies were developed to support telepresence

and co-presence

 True
 False

Usually a high authority approves the design of the informed consent form, the
assessment procedure, data processing and data storage methods

 True
 False

You want to test the intuitiveness of the functionality of the application. For
this task, you will use:

 Low fidelity prototypes

 High fidelity prototypes
 Waterfall prototypes

Sometimes the results of a field study are surprising, especially in wild studies
that investigate how participants use novel technology in their own homes,
workplaces, or outside.

 True
 False

What is reflective design?

  Tries to persuade people to change their everyday habits with respect to
environmental concerns
 Taking into account the meaning and personal value of a product
in a particular culture
 Skin conductance, heart activity, breathing, pupil dilation

HCI is about understanding and creating software and other technology that
people will want to use, will be able to use, and will find effective when used.

 True
 False

What is persuasive technologies?

 Interactive computer systems are designed to alter perceptions

and behaviors of individuals
 Seek to convince people to change their everyday practices as regards
environmental issues
 Attributing human-like qualities to inanimate objects

This is the nature of the interaction between the user / device.

 context
 interaction models
 ergonomics
 interaction styles

This is the interaction of the physical characteristics.

 interaction styles
 interaction models
 ergonomics
 context

Which of the following is design's golden rule?

 understand your materials

 make more programs
 make your design simple
 share your files
HCI encompasses three major parts within the framework, ____________,
_______________ and _________________.

 user, computer, interface

 human, computer, interaction
 user, machine, interaction
 human, machine, interface

The application of technology in people's daily lives can be measured in living

laboratories.

 True
 False

Fidelity can be considered as the

 how complete the prototype is

 how close the prototype to the final product
 level of detail and the functionality that the prototype has.
 does the prototype work correctly

It's a separate intervention intended to change the structure but you can't
predict how things will work out exactly.

 intervention design
 design interactions
 design protocols
 system design

In the early 1990s Jacob Nielsen developed heuristic evaluation.

 True
 False

A careful design is even better than good error messages which prevents a
problem from occurring in the first place. Either delete or test for error-prone
conditions, and offer a validation choice to users before committing to the
operation.

 Error prevention
 Recognition rather than recall
 Flexibility and efficiency of use
Predictive models, offer a way to test goods or prototypes without affecting the
users directly.

 True
 False

A software engineer trained in the development of user interfaces would have

gained experience, learned about approaches and techniques and gained an
understanding of its weaknesses.

 True
 False

Accelerators — unknown by the novice user — can often speed up the

professional user interaction so the device can work for both new and
seasoned users. Allow users to tailor frequent actions.

 Help users recognize, diagnose, and recover from errors

 Recognition rather than recall
 Consistency and standards
 Flexibility and efficiency of use

Low-fidelity prototyping requires more precision than high-fidelity prototyping

because that is when the major structure of the application is being designed

 True
 False

It is the method of choosing items to concentrate on from the set of

possibilities available for a search at a point in time.

 Recognition
 Learning
 Attention
 Perception

Usability testing and trials require the assessor to have a high degree of
control over what is being tested, while evaluators usually exert little or no
control on participants in field studies.

 True
 False
Those are the small pictures or photographs depicted as device objects.

 fonts
 windows
 menus
 icons

A search engine depends on _______to find information on the web.

 grocery stores
 humans
 resturants
 computers

The prototyping phase follows after which of the following steps?

 Understanding users needs

 Building the application
 Evaluation
 None of the given

To test dependent variable(s), the experimenter checks independent

variable(s).

 True
 False

These are the systems where augmented reality, window system, and 3D
workspaces are used.

 Three dimensional interfaces

 Complex Interfaces
 Two Dimensional interfaces
 User Interfaces

The field of HCI __________

 Contains no applied knowledge

 attempts to understand and shape the way how people
communicate with computers
 Focuses on psychologically based analysis of human actions
 Is Software Engineering Brunch
Fidelity can be in terms of one or some or all of the following areas:

 Interactivity
 Visuals
 Efficiency
 Content and Commands:

Usability research is based on indicators of success, e.g. How long and how
many errors are made while performing a series of predefined tasks. Indirect
observation (video and keystroke logging), questionnaires regarding user
satisfaction, and interviews are also collected.

 True
 False

These are set of options that appear on screen.

 bars
 icons
 menus
 options

Error messages should be expressed in plain language (no codes), the

problem should be specified precisely and a solution suggested
constructively.

 Help users recognize, diagnose, and recover from errors

 Visibility of system status
 User control and freedom
 Error prevention

What is facial coding?

 Skin conductance, heart activity, breathing, pupil dilation

 Sadness, happiness, fear, disgust, surprise and anger
 Measures the emotions of users by analyzing photos recorded via
the camera when interacting with the device

A __ software system is one that supports the effective and efficient

completino of tasks in a given work context.

 usable
All answers below is benefits of interface design from design rationale, except

 organizes potentially large design space

 presents arguments for design trade-offs
 communication throughout life cycle
 not accurately or completely capture the rationale

Humans have a restricted capacity for processing information.

 True
 False

Natural setting involving people, e.g. usability testing & laboratory and living
lab tests.

 True
 False

These are the reports that contain information about the incident, the objective
data analysis, and the conclusions.

 factual data
 accident reports
 bugs and errors
 infinite information

Expert is told of the assumptions regarding consumer population, sense of

usage, task specifics in heuristic evaluation.

 True
 False

Fitt’s law predicts that pointing to an object using a tool is a function of the
distance from the object and the size of the object.

 True
 False

Fitts' law is useful in evaluating structures for which it is not possible to locate
an item

 True
  False

All answers below are benefits of interface design from design rationale,
except

 presents arguments for design trade-offs

 communication throughout life cycle
 organizes potentially large design space
 not accurately or completely capture the rationale

Dialogs should not contain irrelevant or rarely needed information. Each extra
information unit in a dialog competes with the related information units and
diminishes their relative visibility.

 Help and documentation

 Match between system and the real world
 Aesthetics and minimalist design
 Help users recognize, diagnose, and recover from errors.

When humans communicate with _____________, they bring to the

encounter a lifetime of

 machine
 computer
 experience
 interface

Minimize the memory load of the user, by having visible objects, behaviors
and choices. The user should not need to remember data from one part of the
dialog to another. Instructions for using the program should be accessible or
easily retrievable where appropriate.

 Match between system and the real world

 Recognition rather than recall
 Visibility of system status
 Error prevention

One of HCI's goals is to create specific capabilities and constraints for the
software and/or hardware and platform chosen for the product

 True
 False
Usability testing is carried out in regulated labs or temporary laboratories.

 True
 False

It is a confirmation box, in which individual and isolated regions can be

selected to activate an action inside a display.

 icon
 menu
 button
 task

What are the elements of the Gulf of Execution?

 Application processing, system information analysis and the evaluation

of the value of information
 Elements of information retrieval include finding out what the program
does
 Elements of information processing to figure out how to communicate
with the program
 Forming thoughts, defining appropriate behavior, choosing
suitable interface mechanism

__ profits due to more competitive products/services

 Greater

What is behavioral design?

 Taking into account the importance and personal interest of a

commodity in a given culture
 Predicting the feelings and behavioral elements of users
 Is about use and equates with the traditional values of usability

How generalizable are outcomes?

 Scope

Human-Computer Interaction (HCI) is a multidisciplinary area of study focused

on computer technology design and, in particular, the interaction between
______________________.
  human and machine
 user and interface
 user and interaction
 human and computer

Does the process yield the same results on different occasions?

 Reliability

Participants will be told why they are doing the test, what they will be asked to
do and their rights.

 True
 False

Developers must attempt to ______________________ in order to produce

computer systems with good usability.

 capabilities and preferences for conducting various tasks

 achieve efficient, effective and safe interaction
 easy to remember how to use
 designed with little regard to usability

Visibility is what operations and manipulation can be performed on a given

entity

 True
 False

For user testing on your low fidelity prototypes, you will:

 Give them an in depth explanation of the product so that they know

everything before looking at your design
 All of the given
 Give a brief overview of your ideas and then let them explore/figure
out your design
 Antagonize the user if they are unable to figure out your design

Which of the following is the principles of HCI?

 Logical Data
 Tasks
  Referencing
 Movement

What is emotional interaction?

 It's about how we feel and respond when we communicate with

technologies
 All about use and is in line with conventional usability standards
 Consideration of the significance and personal interest of a commodity
in a given culture

Which of the following is a concept indicating that we understand human

attention?

 Tactile feedback can make the same sort of distinction that a person in
the world would feel
 Avoid cluttering the interface with more information than is needed
at the present moment for the user
 Under different lighting conditions the text should be legible and
distinguishable from its context
 Sounds should be audible to the consumer and distinguishable

In order to define its aims and purposes, it is the method of researching a

practice or enterprise and creating structures and processes.

 system analysis
 system data
 system project
 system structure

The benefits of more usable software system to business users include:

 decreased user errors

 increased productivity
 increased need for ongoing technical support
 decreased user training time and cost
 decreased accuracy of data input and data interpretation

Field studies involving the implementation in natural settings of prototypes or

innovations can also be referred to as 'in the wild.'

 True
  False

Individual differences (need for structure vs. flexibility) and work situations
(overloaded vs. bored) would mean that a one-size-fits-all solution is neither
feasible nor prudent as we strive for optimum workplace environment and
human efficiency.

 True
 False

It's about sending back details about what action was taken and what was
done, enabling the individual to continue the operation.

 Visibility
 Mappings
 Feedback
 Consistency

Modelling includes the processing of user behavior data on a website or

product

 True
 False

There are three broad categories of user. This category of users know well
how to perform the tasks they need to perform frequently.

 none of the choices

 expert users
 all of the choices
 novice users
 occasional users

Does the assessment process distort the results?

 Ecological validity

It has a way to express instructions directly to the computer using accessible

keys, characters or a combination.

 Command Line Interface

 Manual Interface
  Graphical User Interface
 Cyber Interface

Keeping abreast of what others do and letting others know what you do are
irrelevant aspects of collaborative work and socialization

 True
 False

Paper and pen-based sketches used for prototyping signify which of the
following?

 High-fidelity prototyping
 Low-resolution prototyping
 Rapid prototyping
 Low-fidelity prototyping

These are the windows of information that pop up to warn about a significant
incident or request information.

 menus
 toolbars
 dialogue boxes
 buttons

What is the fundamental insight that underlies the evaluation process of

"cognitive walk through?"

 The idea that users earn by exploring an interface

 The idea that cognitive processes are the most important aspect of the
user experience
 The idea that experts need to work hand in hand with users to develop
an optimal user experience
 The idea that users can sometimes be left out of the evaluation

The program will also keep users updated in a reasonable time about what's
happening through correct feedback.

 Visibility of system status

 Help users recognize, diagnose, and recover from errors
 Error prevention
 Consistency and standards
Remote testing systems which are inexpensive are more compact than
usability laboratories. Many do have handheld eye-tracking apps and other
tools.

 True
 False

A Prototype is

 A restricted final version

 an early, inexpensive, and scaled down version of a product.
 an artifact that is created as a result of trying to solve a business
challenge.
 what the designer believes can potentially be a solution to the
problem

Which one of these would NOT be found in a good HCI?

 Icons that can have specific meanings.

 Sounds that convey meanings
 Common short cuts, like CTRL+Z for undo.
 A long command line to achieve a function

This is what you want to achieve in interaction.

 task
 option
 domain
 goal

These are the screen areas which function as if they were separate, such as
text or graphics.

 windows
 menus
 fonts
 icons

Some of the same methods of collecting data are used in evaluation as to set
criteria and define the needs of the users.

 True
  False

Interaction design concerned with ___________

 Conversation back and forth

 Machines with interactive systems
 Making something cool and interesting
 Person in front of the screen

Social processes such as turn-taking, conventions etc. help us to work

together and organize our activities

 True
 False

You cannot use inspections to test specifications, mockups, functional

prototypes, or systems.

 True
 False

A Prototyping session

 Is used to test the user interface

 tests the potential solution
 The prototype is the final product of this
 will build and test different prototypes

User-free settings are intended to predict, analyze & model aspects of device
analytics.

 True
 False

Fitts' Law can’t be used to predict professional, error-free results with

restricted key presses for clearly defined tasks

 True
 False

Human and computer interaction focuses on human-machine interface

_____________
  Study
 Design
 Logic
 Observation

It is easier to incorporate user feedback during low-fidelity prototyping

compared to high-fidelity prototyping

 True
 False

It requires more effort and resources to incorporate user feedback during

high-fidelity prototyping

 True
 False

__ customer support costs

 Decreased

What are expressive interfaces?

 Is about use and equates with the traditional values of usability

 Provide reassuring feedback that can be both informative and fun,
but also intrusive and annoying
 Welcoming persona, has a personality and makes the user feel involved
with them

Are there prejudices that distort outcomes?

 Biases

HCI is about understanding and developing software and other technology

that will allow people to use, be able to use, and be successful when used.

 True
 False

The use and creation of computational models of design processes and digital
media is described as assisting and/or automating various aspects of the
design process.
  design development
 design algorithm
 design computing
 design process

Basic activities in Interactive design EXCEPT

 Evaluating designs
 Testing the prototype
 Identifying needs and establishing requirements
 Building interactive versions of the designs

Why should you prototype?

 to decide
 for empathy
 to test
 to plan

Users shouldn't be wondering whether specific words, circumstances or acts

mean the same thing. Employ conventions on website.

 Consistency and standards

 Help users recognize, diagnose, and recover from errors
 Help and documentation
 Match between system and the real world

Sustainable HCI ...

 Phishing and trust. Deceive people into parting with personal details
 Attributing human-like qualities to inanimate objects
 Tries to persuade people to change their everyday habits with
respect to environmental concerns

Field studies are evaluation studies that are carried out in natural settings to
discover how people interact with technology in the real world.

 True
 False

Which of the following is NOT an Ergonomic example?

  use of colour
 arrangement of controls and displays
 spiritual beliefs
 surrounding environment

Evaluations may be carried out in controlled settings such as labs, less

controlled field settings, or where no users are present.

 True
 False

__ follow-on business due to satisfied customers

 More

Can the system measure what they are supposed to calculate?

 Validity

It is a term which supports the objects in an easy way to use.

 Usefull
 Usable
 Reachable
 Accesibility