Jim's Toeic 1000 RC transcript

Test 1

101. ------- you want to receive additional information regarding the services we offer, please log onto
our website at www. healthclub.com today.

(A) If

(B) For

(C) Despite

(D) Whether

102. Sandy Duncan was handpicked by the general manager to head the next project because of -------
experience in this field.

(A) her

(B) hers

(C) herself

(D) she

103. The changes made in the working conditions at our company resulted in remarkable improvements
in all aspects of our business and ------- more so in the morale of our employees.

(A) all

(B) any

(C) even

(D) although

104. All commuters ------- the main highway to get to the center of the city will face delays of up to an
hour today because of on - going construction.

(A) use

(B) used

(C) using

(D) will use

105. In order to become a member of the country club, applicants have to meet the strict ------- set by
the club president.

(A) require

(B) requires

(C) requiring
(D) requirements

106. The outcome of our meeting today with the board of directors will ------- the course of action we
will take this year.

(A) determine

(B) determines

(C) determining

(D) determination

107. The announcement of John Stanton’s retirement was not well received by most of the staff
members, but Leslie, his long time friend and colleague, was extremely ------- to hear that Mr. Stanton
will now be able to enjoy some leisure time.

(A) happiest

(B) happily

(C) happier

(D) happy

108. Because many of the warehouse workers were out sick today, Mr. Miller had to stock the goods on
the shelves ------- .

(A) itself

(B) himself

(C) herself

(D) themselves

109. Please accept our ------- apology for the inconvenience this delay is causing all the passengers here
at Pearson International Airport.

(A) sincere

(B) original

(C) estimated

(D) completed

110. The majority of the contract ------- that took place during the year were handled by lawyers from a
local law firm.

(A) negotiate

(B) negotiations

(C) negotiable
(D) negotiator

111. It will be next to impossible to ------- a room at the Ashton Hotel this week because of the film
festival.

(A) reserve

(B) respond

(C) connect

(D) appoint

112. The presentation of this evening’s winners will commence ------- at seven following dinner at six.

(A) precise

(B) precision

(C) precisely

(D) preciseness

113. The new sports complex will accommodate an Olympic - sized swimming pool and other ------- ,
Including a fitness center and a spa, to name just a few.

(A) facilities

(B) categories

(C) qualities

(D) supplies

114. Our new product will be put through a number of ------- tests before being released to the public.

(A) dependent

(B) founded

(C) withhold

(D) stringent

115. Mr. Chan’s main role in the company for the next two weeks is to look ------- the right person to take
over Mr. Shaw’s position when he leaves at the end of the month.

(A) in

(B) for

(C) over

(D) from
116. People unanimously agreed that John would have performed a great deal better under more -------
circumstances.

(A) favorable

(B) favorably

(C) favorite

(D) favor

117. After a long and difficult strike, the plant workers will show up to work ------- Monday.

(A) starting on

(B) afterwards

(C) instead

(D) outside

118. Scarborough General Hospital has two ------- for certified x-ray technicians to start immediately.

(A) open

(B) opener

(C) openings

(D) openness

119. Mark’s Warehouse Clearance Store is having a sale with savings of up to 40 percent off on all
clothing this weekend ------- celebration of its 25th anniversary.

(A) in

(B) at

(C) on

(D) of

120. Probe Magazine conducted a survey asking one thousand employees who work in low- paying
industries to express ------- their biggest concerns are.

(A) how

(B) when

(C) what

(D) which

121. Should there be any requests for schedule changes, please notify us ------- .

(A) prompt
(B) prompted

(C) promptly

(D) prompting

122. For this weekend only, Bad Boys Electronics Store is celebrating its first year in business with up to
thirty percent ------- on all items in the store.

(A) retail

(B) market

(C) economy

(D) discounts

123. The automobile parts we requested for our customer got here on ------- .

(A) authority

(B) condition

(C) schedule

(D) appointment

124. The advertisements printed in this magazine do not ------- imply endorsement by the management.

(A) highly

(B) barely

(C) gradually

(D) necessarily

125. The newly installed alarm system, which is directly connected to the police, will go off if the correct
security code is not entered ------- 60 seconds of touching the keypad.

(A) only

(B) under

(C) within

(D) directly

126. The airline requested a ------- call to ensure a seat on my flight back home.

(A) confirm

(B) confirmed

(C) confirming

(D) confirmation
127. If the task is too complicated to figure out on ------- own, please don’t hesitate to ask one of our
representatives, who are here to help.

(A) you

(B) your

(C) yours

(D) yourself

128. The hard work put in during his younger years made him become ------- sound in his later years.

(A) finance

(B) finances

(C) financial

(D) financially

129. Ms. Taylor has called the managers to ------- her in the main conference room to discuss next year’s
budget.

(A) met

(B) meet

(C) have met

(D) will meet

130. ------- announcing his retirement, Mr. Kinsley has been busy trying to train his replacement.

(A) Because

(B) Once

(C) Since

(D) While

131. Please fax us the information immediately because I need to ------- the client right away.

(A) notify

(B) speak

(C) report

(D) attend

132. One of the reasons why our sales team has become a leader today is that they are put through a
number of vigorous training sessions to keep up with the ------- changes that occur in the market.

(A) prosperous
(B) continuous

(C) straight

(D) mature

133. John is a bit nervous because he will give a speech ------- the board members this afternoon.

(A) by

(B) on

(C) to

(D) during

134. Of the many radio stations in the city, FM 109 is considered to play the ------- listening music.

(A) easy

(B) easiest

(C) more easily

(D) most easily

135. The new, expensive software was purchased to help keep better ------- of the clients we have here at
our company.

(A) records

(B) states

(C) points

(D) marks

136. Only after ------- requests by the tenants did the superintendent do something about the broken
intercoms in some of the apartments.

(A) repeat

(B) repeated

(C) repeating

(D) repetition

137. A rain shower ------- by cold winds is expected to reach our region by this evening.

(A) accompany

(B) accompanied

(C) accompanying

(D) will accompany

138. The special deal offered by our supplier will last only for a ------- time.

(A) limited

(B) minor

(C) partial

(D) lower

139. ------- something drastic happens before midnight, the postal workers will most likely walk out on
their jobs.

(A) Also

(B) Except

(C) Unless

(D) Therefore

140. The defense attorney contemplated a long time before finally making his decision to ------- the
accused in court.

(A) attend

(B) represent

(C) express

(D) perform

141-143.

Bank Mortgage Rates Will Fall

Several of Canada's largest banks ------- to decrease their mortgage rates. Royal Bank

141. (A) decide

(B) deciding

(C) was decided

(D) have decided

revealed its plan to cut key mortgage rates by a tenth of a percentage point across the board,

while TD Canada Trust will decrease its rates by the same ------- except for

142. (A) margin

(B) allowance

(C) space

(D) surplus
its 10-year rate. The Bank of Montreal will also lower its fixed-rate mortgages on four-year

terms and longer by a tenth of a percentage point.

And lastly, Vancouver Trust has also jumped on the wagon by announcing that it is planning

to ------- its rates, but the exact numbers are still unknown. However, insiders are predicting

143. (A) turn down

(B) shorten

(C) reduce

(D) narrow

that the reduction rates will be similar to those of other banks.

144-146.

“A net worth of $2.5 million

in just 4 years using London Life’s

simple wealth strategy”

- Jane Booth and Glenda Jackson - Investment Advisers

If you’re looking to get on the ------- to financial freedom but aren’t sure of what steps

144. (A) path

(B) access

(C) line

(D) track

to take or if your existing investment portfolio is not doing its job and needs a major shake up,

then we can help.

Many middle-income earners have expressed their opinions on how difficult it is to get honest,

straightforward, and unbiased advice that supports their financial goals. According to one

couple, they were working hard as teachers and never thought that they could get ahead on

their ------- until they discovered

145. (A) costs

(B) prices

(C) charges

(D) wages
London Life’s simple ------- effective investing techniques. By following our simple strategy,

146. (A) once

(B) still

(C) yet

(D) ever

we were able to amass a small fortune for the couple! Now, we can show you how you can, too.

London Life

• FINANCIAL PLANNING • STOCKBROKING • PROPERTY • FINANCE

147-149.

Promoting Cycling in our City

An essential element of the transportation system in many of the cities around the world is cycling. The
city

of Buffalo recognizes this and has developed a 10-year plan to promote more cycling in our city.

The city’s development plan includes the addition of more cycling ------- to our streets.

147. (A) admission

(B) entrance

(C) access

(D) pass

This, of course, is with the intention of encouraging greater cycling ------- by our citizens in

148. (A) participate

(B) participation

(C) participates

(D) participated

an effort to mimic the benefits other global cities have experienced, such as the reduction of

pollution and traffic congestion as well as health and social advantages.

Other plans include a coordinated network of bicycle lanes to be interconnected to the

surrounding towns as well as the setting up of a number of social programs to provide

information to the cyclists.

The city wishes to hear your thoughts about its ------- . Further information and submission
149. (A) effects

(B) operations

(C) remedies

(D) proposals

forms are available at our website at: www.cityofbuffalo.gov.us, by visiting your local

Neighborhood Service Center, or by calling 755-9333.

150-152.

From : Jonathan Wong [mailto:jonathan.wong@hydetransport.com]

Sent : Monday, October 27, 2007 11:07 AM

To : John Devereux; Steve Tracey; Brian Kibble

Cc : Alfredo Chen; Jenny Lee

Subject : Visit to Global Logistics

On behalf of Alfredo Chen and Hydetransport Taiwan, I would like to thank you for your warm hospitality

during our visit to Global Logistics. It was a pleasure meeting all of you and seeing your operations and

setup. We were very impressed with your ------- facility and your investment in technology.

150. (A) secure

(B) secured

(C) securely

(D) to secure

As we discussed, we would like to extend our gratitude by inviting you to Taipei when you are available

in the ------- future. Please let me know when you would like to schedule your ------- .

151. (A) prevalent

(B) surfacing

(C) foreseeable

(D) ongoing

152. (A) tourism

(B) trip

(C) talk

(D) request
As a second step, we would also like further to explore your business ventures with Hydetransport. As

part of your plan to expand globally, we see much synergy and advantage for both parties to pursue a

business partnership in Taiwan.

Thank you once again and I'm looking forward to your response.

Best regards,

Jonathan Wong

Director / Planning Group

Questions 153-155 refer to the following letter.

October 20, 2006

Mr. Joe Fernandez

1385 Midland Ave.

Detroit, Michigan

Dear Mr. Fernandez,

As the president, I am proud to announce that this Friday marks the 30th anniversary of our long and
successful running country club. This, of course, calls for a night of celebration. And for this reason, we
have reserved the Grand Hall at the Falcon Hotel this Friday at 7 p,m. for a night of fine dining and
dancing.

On this special evening, the newest members of our club will get an opportunity to listen to the thoughts
of our older members and exchange ideas in an informal atmosphere. The newest members, who will be
carrying on our tradition, should hear what the older members have to say.

Further, the food will be superb. I’ve had a chance to dine at the hotel several times in the past in other
functions, and it was the food that convinced me to hold our event there. I am quite certain that all of
our members will share my feeling. Anyhow, I am looking forward to this Friday when all of our members
can let loose and have some fun.

Therefore, this is a letter officially to invite you and your spouse or significant other to join us on this
memorable evening.

Please let us know if you can’t attend.

Yours sincerely,

Jeff Connelly

153. What is the main purpose of this letter?

(A) To provide information about the club’s history

(B) To notify the members of a yearly meeting

(C) To welcome the newest member to the club

(D) To invite the members to an upcoming event

154. Which of the following will NOT be part of the event?

(A) Discussions

(B) Entertainment

(C) Presentations

(D) Dinner

155. According to Mr. Connelly, what led him to hold the event there?

(A) It has become a tradition at the club.

(B) He has special ties with the hotel staff.

(C) The hotel is located close to the club.

(D) He was impressed with its menu.

Questions 156-159 refer to the following guidelines.

"HOMESTAY NETWORK" STUDENT GUIDELINES

On arrival at your new home:

• Try to remember the names of your host family. If unsure about how to address them, it is okay to ask
how they would like to be called. For example, if it is impolite in your country to call someone elder by
their first name, ask if it’s okay to add Mr. or Mrs. in front of their names. Some Americans do not like to
be addressed this way because it makes them feel old.

• Show your family that you are grateful for being your host. But do not give expensive gifts. It is,
however, considered appropriate to bring inexpensive handcrafts from your country or a small gift for
the children of the host family.

• Your host family will be curious to know more about you. Bring photos of your family and friends to
share with them. This is also a great way to break the ice with them.

• After you get settled, your host family will help you make a call to your parents to assure them that you
have arrived safely.

• After you’ve had dinner, you may ask the host family to be excused early. They will be fully aware of the
fact that you might be jetlagged, so feel free to ask them.

On your first day of school:

• On your first day of school, your host family will take you to school and help you with the necessary
registration paperwork.
• Your host family will also make sure that you know your way to and from school. They will also teach
you how to use public transportation.

• When traveling alone, you should at all times carry a map and the phone number of your host family.

• In case you are lost and cannot get in touch with your host family, you can contact the “Homestay
Network”.

156. For whom are the guidelines intended?

(A) Host families

(B) Foreign students

(C) School staff

(D) Airline worker

157. Which of the following is NOT mentioned in the guidelines?

(A) Find out how you should address the host family

(B) Always be prepared for the unexpected

(C) Be prompt during meal times

(D) Establish a rapport with the host family

158. What might be an appropriate present for the host family?

(A) A toy train

(B) A bottle of whiskey

(C) A camera

(D) A cellular phone

159. What is implied by the guidelines?

(A) Americans prefer to address each other formally.

(B) Newly arrived students often get lost in the city.

(C) Host families come from educated backgrounds.

(D) Students will depend on the host family to settle in.

160-161.

Pump It

special offer

Look your best this summer with our state of the art equipment and a tailor-made training program
made specially for you by one of our top-rated personal trainers.
If you are having a difficult time getting motivated, Pump It is where you want to be.

With a personal trainer assigned to you, you’ll be placed in a tailor-made program that will make you
look your best in just 12 weeks.

With our program, you will get the full benefits of ...

• Our one-on-one support and expert guidance by the top trainers in our industry

• The use of the most updated fitness equipment money can buy, including free weights, treadmills,
bikes, and even a his and hers sauna

• Ongoing group classes, from aerobics to yoga to dancercise to ‘abs-butts-thighs’, just to name a few

• For the time being, absolutely no joining fee and a very affordable monthly membership rate

So come for a free consultation, and get started today!

Don’t miss out!

Offer is good until this Friday

310 St. George Street, Suite 601, Chicago

T: 755-3422 W: pumpitclub.com

160. Who does this advertisement mainly target?

(A) Anyone who failed at dieting during the summer

(B) People without much time on their hands

(C) Athletes training for upcoming competitions

(D) People who need a little nudge at getting into shape

161. What is NOT offered in the advertisement?

(A) Continuation of organized lessons

(B) Personalized coaching to suit individuals’ needs

(C) Free signup

(D) Annual membership discounts

162-164.

IN THE VICINITY

BANKS

There are two banks on the corner of Main and Welsley Street. It’s walking distance from the hotel. The
hours are Mon-Fri 10 a.m. - 4 p.m.

HOSPITAL
St. George Hospital, 1000 Bathurst Street. Emergency service open 24 hours a day.

POST OFFICE

Nearest post office - 4 min. walk down Gerald Road. Hours 9-5 weekdays.

PHARMACY

Ground floor of the hotel. Open 24 hours a day.

POLICE STATION

Close to the hotel - On the corner of University and College Streets. Emergency 911

PHOTO DEVELOPING

Service available from 9 until 6 daily from your room. Call the front desk. Ext. 000

MUSEUM

130 Main Road (Near Fairview Mall). Bus #1 will take you directly to the museum. It runs every 15
minutes.

TAXI STAND

Just outside the east wing door. Ask the front desk clerk for assistance with luggage.

GYM

1st Basement floor of the hotel

SHUTTLE BUS

Shuttle service to the airport every 10 min. Free. At the front door.

SHOPPING

250 Main Road. Hours are from 10 a.m. - 6 p.m. on weekdays. 12-5 on Saturday. Closed Sunday.

FOR MORE INFORMATION ASK AT FRONT DESK

162. Where would this information most likely be posted?

(A) At a bus stop

(B) In a hotel lobby

(C) At a shopping center

(D) At a post office

163. According to the information, which can be performed at 1 o’clock in the morning?

(A) Withdrawing some cash

(B) Working out at the gym

(C) Getting medicine for a cold

(D) Getting pictures developed

164. What can be inferred from the information?

(A) A ride to the airport is available very infrequently.

(B) Packages can be sent during business hours.

(C) Guests can get their suits pressed right from their rooms.

(D) Help with the bags is available with just a phone call.

165-169.

MEMORANDUM

TO: Marketing staff

FROM: Jonathan Blair

DATE: August 22

RE: New Advertising Campaign

We are very excited about our new line of infant clothes this year. The following will give you a general
outline of the marketing strategies we have planned to help promote our new clothes. As you all know,
this is our first attempt in this market, and we are anticipating great results. And to add to this, we have
put together our biggest and most expensive ad campaign in several of the country’s largest media.

TELEVISION SPOTS

A thirty-second commercial on 3 of the largest networks during primetime hours (7-9 p.m.) for three
months. A total of 4 showings on each station daily. Also 5 showings between 9-11 p.m. on Saturdays
and 6 showings on Sundays.

NEWSPAPER ADD INS

Will feature a three-page advertisement complete with colorful illustrations and discount coupons. Will
be inserted into the middle of all major newspapers in the city on weekend editions for two months.

SUBWAY AND BUS ADS

Advertising posters on major routes around the city. A total of 5,000 posters will be posted for 1 month.

Everyone is encouraged to submit comments and ideas to the Marketing Department.

165. What is the main purpose of the memorandum?

(A) To recruit talented people to work on an advertising project

(B) To announce the company’s future plans

(C) To inform the staff members about a television documentary

(D) To find a model spokesperson for the posters

166. Who is the target audience for the new products being launched?

(A) Babies

(B) Children

(C) Adults

(D) Seniors

167. What can be inferred from the memorandum?

(A) Local television is airing a special on the company.

(B) The company is breaking into a new market.

(C) An article about the company has been printed in the local paper.

(D) The subway and bus strikes will affect the company.

168. How many times will the ad be aired on a weekday on one station?

(A) 3 times

(B) 4 times

(C) 5 times

(D) 6 times

169. Which of the following is NOT true about the newspaper ad?

(A) It will be printed in various colors.

(B) It will be featured on the front page.

(C) It will offer discount vouchers.

(D) It will be included in the weekend editions.

170-172.

Are you suffering from RAGWEED ALLERGIES?

Are you one of those people who suffer from:

sneezing?

runny, itchy noses?

red, watery, itchy eyes?

during the latter part of the summer months...

 The Research Institute of Ragweed Allergies is currently conducting a study and is asking volunteers to
participate in testing an experimental drug.

Those who pass the qualification procedure will receive compensation for his/her part in contributing to
the study.

Call: 905-629-3333 (ext. 1) or Toll free: 1-800-RIRA-5544

E-mail: volunteer@researchinstitute-ragweed.com

Regular hours of operation: Monday to Friday: 9 a.m. to 6 p.m.

Saturday: 9 a.m. to 1 p.m.

Research Institute of RA

4520 Dixie Rd in Missisauga

2 blocks south of Eglington Ave.

www.researchinstitute-ragweed.com

170. What is the primary reason for taking out this notice?

(A) To announce a medical breakthrough in curing ragweed allergies

(B) To inform the public about the spread of a new type of an allergy

(C) To recruit people who are willing to come forward for a medical cause

(D) To provide the results of a test conducted by the research institute

171. What can be implied about ragweed allergies from the notice?

(A) They’re most prevalent during the late summer months.

(B) Research about them has been ongoing for the entire summer.

(C) They have been the main public issue in recent months.

(D) They affect a great number of people living in hot climates.

172. Which of the following information is NOT found in the notice?

(A) A number where interested people could call

(B) The specific compensation each participant will receive for volunteering

(C) The subject of the study being conducted

(D) The conditions required for those who want to make a contribution

173-174.

CREDIT PROBLEM?

CREDIT DENIED?
 WE CAN HELP!

(COLLECTION AGENCIES)

• LATE PAYMENTS • REPOSSESSIONS

• BANKRUPTCIES • BIG DEBTS

ICR’S Exclusive $15-million Computer Search Program

The only one of its kind in the world

How credit agencies may not in compliance with the Canadian Consumer Reporting Act and what you
can do about it.

“WE REPAIR CREDIT... LEGALLY”

“All information is strictly confidential.”

Consolidate debts into lower monthly payments!

Call for an appointment: 416-755-7898

173. Who is the intended audience of this advertisement?

(A) People who are in legal trouble

(B) Anyone who is having financial problems

(C) Businesses that are in need of tax breaks

(D) Workers who must do their yearly income taxes

174. What type of service does the company offer?

(A) It helps those who are in debt.

(B) It lends money at low interest.

(C) It invests in potential companies.

(D) It provides legal counseling to people in trouble.

Questions 175-178 refer to the following facsimile.

HanKyu Services Ltd.

H/K Services Ltd. Services Ltd.
Telephone: 206 755 8989
1” Floor, World Building
Facsimile Fax: 206 775 8655
431 Bloor Street East
Email; enquiry@hankyu.com
Seattle, Washington
www.hankyu.com
To: Room 1204 - Mr. Mark Newman, Island Pacific Hotel Fax: 555-8624

From: Maggie Wong Fax: 775-8655

Date: November 3 Pages: 1 page

Please pass this message on to your guest, Mr. Mark Newman, who is staying in Room 1204. Thanks.

Dear Mr. Newman,

Mr. Ron Devereux has asked me to let you know that he would be very interested in meeting with you
some time tomorrow on Saturday, November 4. Please give him a call on his mobile phone at (206) 755-
1456 to arrange a time. Thanks.

Kind regards,

Maggie Wong

PA to Ron Devereux

175. Why did Ms. Wong send the fax?

(A) To reserve a room at the hotel

(B) To convey a message on behalf of her boss

(C) To ask about the price of a room at the hotel

(D) To cancel a meeting with a customer

176. Who is the intended recipient of this fax?

(A) HanKyu Services Limited

(B) Ron Devereux

(C) Mark Newman

(D) Island Pacific Hotel

177. What will the recipient of the fax do?

(A) Check out of the hotel

(3) Get his room key

(C) Go to Mr. Devereux’s office

(D) Make a telephone call

178. Who is Maggie Wong?

(A) The president of HanKyu Services Limited

(B) A hotel front desk clerk

(C) A guest who is staying at the hotel

(D) The personal assistant of the person sending the fax

179-180.

CHINA
 CHINA

Free Dish

Choose any one dish from the menu on the back

(restricted to $8 or less food items) with any order over $40

(before tax).

Not valid in conjunction with any other offers.

Free Chicken Wings

With any order over $18 (before tax). One per order only.

Not valid in conjunction with any other offers.

Pick Up

Special

20% OFF

Not valid in conjunction with any other offers.

Cash payment only. Daily Combo & Complete Dinners excluded.

2145 Jane Rd.

(206) 755-1235

179. How can one receive a meal for free?

(A) By paying for the meal in cash

(B) By ordering over a certain amount

(C) By picking up the food

(D) By coming to the restaurant at a certain hour

180. What can be inferred from the menu?

(A) The restaurant accepts credit cards.

(B) Delivery is not available during weekends.

(C) Only one coupon can be used at one time.

(D) All the food that is picked up is 20% off the regular price.

181-185.

June 3, 2006

Suzanne Rogers
Ultra-Ergonomic Furniture

Sales and Shipping Department

Suite 58,107 Morris Circle

Moorabbin, Victoria 3206

Dear Ms. Rogers,

As I'm sure you are aware, our company has been organizing conventions, festivals, and other large
corporate events for the last fifteen years, and in fact we are leaders in the field. We have relied on Ultra-
Ergonomic Furniture for purchase and rental supplies of high-quality furniture for that entire period, and
we’ve never had any cause for complaints with regard to your services.

I am writing to you personally to ask a special favor. We recently made an order with your company for
the supply of rental furniture that includes chairs, tables, partitions, and lecterns for an auto show

(see order no. 11-35698A). Unfortunately, a serious error was made. In fact the exposition begins one
week earlier than indicated on the order form. The starting date is actually July 7. I would appreciate it
very much if you could try to do everything you can to ensure that our order be delivered to us on that
date. Also, if possible. I’d like to add 20 Pop-up displays on top of our original order.

I realize that this is a big favor to ask, but on the basis of our long-term business relationship, I hope that
you will be able to find a way.

I’m really sorry for any inconvenience. Please contact me soon.

Yours sincerely,

Michael Robinson

Properties Manager

mrobinson@btc.com

From: srogers@uef.shipping.com

Sent: June 8, 2006

To: mrobinson@btc.com

Subject: Your request

Dear Mr. Robinson,

Thank you for your letter. I was surprised, and of course concerned, that you find yourself in this
unfortunate situation. And of course I will do my best to help you. Your company has been one of our
best clients since we began operations in 1978.

Anyway, I personally took a trip down to our warehouse this morning to have a closer took at our stock
to see if we have all the things you need for your convention - which I believe is from July 7 to July 14.1
am happy to say that we will be able to provide you with everything you originally requested. However,
as for the additional request you made, it won't be possible because we have already rented them out to
another client during that week.

My suggestion is that you come down to my office to discuss other possibilities. I can take you down to
our warehouse, and you can look at our inventory, So, please call me soon to arrange a time.

Kind regards,

Suzanne Rogers,

Sales and Shipping Department

181. Why did Mr. Robinson write the letter?

(A) To make a complaint about a late delivery

(B) To ask for a change in the delivery date

(C) To invite Ms. Rogers to an auto show

(D) To cancel an order he had made

182. What service does Mr. Robinson’s business provide?

(A) Selling and renting office furniture

(B) Manufacturing automobiles

(C) Arranging large, organized affairs

(D) Delivering heavy equipment

183. What does Suzanne say about Michael’s company?

(A) It has been a loyal customer of her company for a number of years.

(B) It will eventually get itself out of the unfortunate situation it is facing at the moment.

(C) It should outsource some of the work to speed up the work process.

(D) It needs to expand into other areas of business.

184. What will probably happen when Ms. Rogers meet with Mr. Robinson?

(A) They will drive down to the auto show together.

(B) Ms. Rogers will apologize for her mistakes.

(C) They will have a look around the warehouse.

(D) Mr. Robinson will hand over a check.

185. Which of the following does Ms. Rogers say she will NOT be able to provide?

(A) Chairs
(B) Tables

(C) Partitions

(D) Pop-up displays

Questions 186-190 refer to the following advertisement and e-mail message.

Prestige Properties now Available

For discerning customers seeking unique properties, The Hills Real Estate Agency is pleased to announce
the availability of the following residences in the most upscale parts of our city:

Santa Rosa

This beautifid Spaiiish-style mansion extends over a gently sloping lialf-aere block. Constructed during
the boom period of the 1920s, it has retained many original architectural and historical features while
the kitchen and bathrooms have been tastefully modernized. Stunning sandstone contrasts with green
lawns and colorful flower gardens, with views of the ocean from the second floor. Call now, to arrange a
viewing.

Warehouse Conversion

If you are seeking an open-plan style apartment located in the heart of the vibrant inner city that is quiet
and secure 'with a tranquil courtyard in its heart, this is the property for you. Truly a unique opportunity,
this 3-bedroom, 2-bathroom, architect-designed conversion can offer tranquility and space for your
artistic endeavors or can open up to be the perfect party house. Inspect now.

Victorian Terrace

They don’t come much more sophisticated than this 3-story Victorian terrace built in 1885. Located on a
wide semi-circular street opposite elegant Victoria Park, the front garden and wide upper-level balcony
are bathed in generous sunshine during the winter months while being protected from the wind. A rare
opportunity for those who love combining comfortable living with elegant entertaining. A large living
room adjoins a magnificent dining area served by a modem kitchen with plenty of bendi-space. Three
upstairs bedrooms, two with en-suite bathrooms, plus a guest bathroom on the ground floor, complete
the picture.

For further information and to arrange inspections (appointment only) please call our office at 965-2254
or 965-2255 or e-mail at johnconnor@fhehills.com

To: johnconnor@thehills.com

From: lisabrown@kyu.com

Subject: Interested buyer

Dear Mr. Connor,

I was very interested in your recent advertisement. I am seeking a residence that can accommodate an
art studio and possibly hold private exhibitions for the work I do. One of the listed places sounds like it
could be suitable for my needs. Therefore, I would like to meet with you soon to take a look at the place.
Could you please let me know when a good time for you is? I am okay anytime this week except for
Wednesday evening. Please get back to be as soon as possible.

Thanks so much for your attention.

Lisa Brown: 755-1207

186. For whom is this advertisement most likely intended?

(A) Newlyweds who are looking for a cozy place

(B) People who have financially established themselves

(C) Anyone who is looking for a bargain

(D) Families with many children

187. Who is John Connor?

(A) An architect

(B) A real estate agent

(C) An artist

(D) A history professor

188. According to the e-mail, which of the following places will most likely suit Ms. Brown the most?

(A) Santa Rosa

(B) Warehouse Conversion

(C) Victorian Terrace

(D) None of them

189. What is the main purpose of the e-mail?

(A) To receive information about an art exhibit

(B) To set up an appointment

(C) To put her apartment on the market

(D) To reply to an inquiry she received from the man

190. What can be implied about Ms. Brown?

(A) She is an artist.

(B) She buys and sells properties.

(C) She is interested in taking out an ad.

(D) She coordinates seminars and conferences for a living.

191-195.

New Vacation Policy

All vacation days must be taken within the calendar year with written requests submitted and approved
by your direct supervisors:

1. All new employees are entitled to three weeks’ paid vacation per year.

2. Any employees on their probationary period will not be included under policy until his/her 3 months is
up.

3. All vacation requests must be made in writing at least 2 weeks in advance of your requested dates.
These will be approved at the discretion of your supervisor according to your departmental workload
requirements.

4. All vacation days must be taken within the calendar year. Otherwise, you will lose them.

5. Only one person per individual department may be away on vacation for a period of a week or more

(to ensure sufficient staffing is available in each department).

6. Employees will receive an extra week of vacation time for every 5 years of additional service.

7. A maximum of two weeks’ vacation (at one time) may be taken. Certain requests for longer period of
vacation may be considered for exceptional circumstances. Please see your supervisor if this is
applicable.

8. We strongly encourage all our employees to spread out your vacation days and enjoy themselves.

Vacation Request Memo

To: Sally Benson, Supervisor, Human Resources

From: Mary Black

Date: January 5, 2007

Re: Vacation Request - for January 25 - February 8, 2007

Sally,

This is a memo to give you advance notice of my request for my upcoming vacation days of January 25 -
February 8.

As written in the vacation policy, I am providing ample notice of my requested days. So hopefully, these 2
weeks will be okay to be away from the office. We are planning a family reunion which had been planned
for the last couple of years.

I know that I have just recently joined the company and normally would need to wait until my
probationary period is over before taking any vacation days. However, as you may recall, this request for
some advance days was discussed and agreed to in our negotiation meetings in late November.
Thank you for your understanding. I will make sure that my work is covered to avoid any disruption in my
projects.

Mary

191. Which of the following is NOT stated in the policy?

(A) All regular employees are allowed at least three weeks off in a year.

(B) Any request for time off can be rejected depending on the circumstances.

(C) Any vacation time not taken will be compensated at the end of the year.

(D) A three-week holiday can be granted if a legitimate reason is provided.

192. According to the policy, how many vacation weeks would an employee who has worked at the
company for 11 years receive?

(A) Three

(B) Four

(C) Five

(D) Six

193. Why did Mary write the memo?

(A) To make a request well ahead of time

(B) To inform the staff of the new policy

(C) To point out a mistake in the policy

(D) To ask for a day off next week

194. What can be inferred about Mary from the memo?

(A) She has been with the company for less than three months.

(B) She has not met her family for over two years.

(C) She has close ties to some important people in the company.

(D) She took her last vacation in November 2006.

195. Which of the following information is true?

(A) Mary will most likely get exempted from rule number 2.

(B) Mary is not abiding by rule number 3.

(C) Mary is entitled to take advantage of rule number 1.

(D) Mary only has a year left to go to be considered for rule number 6.

196-200.
 Preferred Customer Card

Application Procedure

Please complete the attached form at least two weeks prior to your next visit to Trinity Spa. A photocopy
of some photo identification must be included as well as full payment for administrative fees in order to
assure the full benefits of the Preferred Customer status as outlined in our information package. Please
send the completed form by fax (416) 538-2099 to the attention of “The Preferred Customer Card
Administrator” or to the following address:

“The Preferred Customer Card Administrator”

Trinity Spa, 1 Hazeltree Lane, Toronto, ON

Please allow two weeks for proper processing. If you have any questions or comments, please send an
email to PCCA@trinityspa.org. We are looking forward to welcoming you as a Preferred Customer.

Trinity Spa Preferred Customer Card Application Form

PERSONAL INFORMATION

First Name: Sally.

Surname: Hancock

Please check: Mr. _ Mrs.  Miss_ Ms. _ Dr. _ Other

Date of Birth: October 16, 1976

Mailing Address: 345 University Street, Suite 305 Toronto, ON, Canada. M5M-3B9

Preferred Services:

1. Facial massage

2. Aroma therapy

3. Acu Chi

Home phone: 755-4900

Business phone: 243-2840

Fax. No. (area code): 416-243-0400

E-mail: sallyh@pj.com

CARD PICK UP METHOD

[] Pick up at Customer Service Center

[ ] By mail

Sally Hancock Monday, September 25, 2006

Signature of applicant Date

196. What is asked to be sent with the application form?

(A) The membership card

(B) A passport-sized picture

(C) The document processing fee

(D) The annual membership fee

197. How can someone make further inquiries?

(A) By fax

(B) By e-mail

(C) By phone

(D) By mail

198. What information is NOT requested in the form?

(A) Last name

(B) Birthplace

(C) Contact number

(D) Today’s date

199. How will Sally Hancock receive the card?

(A) By regular mail

(B) By showing up in person

(C) By sending her assistant

(D) By a special delivery

200. When will Sally Hancock’s application be approved?

(A) September 25

(B) October 9

(C) October 16

(D) October 30

Test 2

101. Due to popular demand by the staff members, the scheduled talk by Mr. Smith will take place -------
Room 15 instead of Room 20 as was first planned.
(A) in

(B) on

(C) of

(D) as

102. I extend my sincere ------- to the family and friends of John Miller, who has suddenly left us at the
age of 54.

(A) appreciation

(B) description

(C) condolences

(D) charges

103. Hotel employees are reminded to be ------- and courteous, especially to first-time guests.

(A) friend

(B) friends

(C) friendly

(D) friendship

104. The government issued a warning to local companies that all waste must be disposed of, ------- or
they will face heavy fines.

(A) corrects

(B) correcting

(C) correction

(D) correctly

105. Golf Weekly is a newly published magazine that caters ------- to experienced and inexperienced
golfers who are just learning to play the game.

(A) both

(B) neither

(C) either

(D) so

106. We are seeking an ------- to represent us in talks with our Japanese clients,

(A) interpret

(B) interpreter
(C) interpreting

(D) interpretation

107. Following a widespread dispute over wages, both parties involved ------- came to an agreement to
end the three-month walkout, as the company offered higher wages and job guarantees.

(A) equally

(B) finally

(C) annually

(D) increasingly

108. A new booklet explaining the process of course selection along with counseling services is ------- to
any student interested in receiving help.

(A) potential

(B) available

(C) expressed

(D) approaching

109. The vast number of new businesses the city is attracting is good news for the local economy;
however the ------- of vacant office space is something the mayor has to figure out soon.

(A) level

(B) training

(C) shortage

(D) exaggeration

110. We believe that ------- recent changes in state laws, the majority vote standard is now in the best
interests of the company and its shareholders.

(A) due to

(B) whereas

(C) otherwise

(D) instead of

111. ------- in universities around the nation has more than tripled compared to this time last year.

(A) Enroll

(B) Enrolls

(C) Enrolling
(D) Enrollment

112. ------- Mr. Pennington retires, he will receive an annual pension of more than fifty thousand dollars
from Packard Incorporated.

(A) Often

(B) Once

(C) Whoever

(D) Sometimes

113. ------- Mr. Bingham’s promotion became official, many of his colleagues have approached him to
congratulate him.

(A) Despite

(B) Still

(C) Since

(D) During

114. John Clarke, who is in the prime of his career, has been ranked ------- the top 10 players in tennis
history by Sports Daily.

(A) at

(B) into

(C) among

(D) from

115. Due to the heavy damage the storm has caused in some rural areas, it is predicted that the cost of
fruits and vegetables will be ------- this summer.

(A) increase

(B) increases

(C) to increase

(D) increasing

116. All of our stores will be extending their business hours during the holiday season, but we will go
back to our ------- hours after the new year.

(A) regular

(B) regulars

(C) regularity

(D) regularities
117. Sarah Ewing received rave ------- for her outstanding performance in her portrayal of a single mother
raising two children in the ghetto in the 70s in the new blockbuster movie Single Mom.

(A) inspections

(B) articles

(C) reviews

(D) surveys

118. Bad Boys Electronics Store found ------- under increased media attention after its manager was
indicted for embezzling an undisclosed amount of money.

(A) ours

(B) theirs

(C) himself

(D) itself

119. Some of our clients have complained that the time it takes to get a ------- from a service
representative is enough to make them not want to use our services again.

(A) response

(B) responding

(C) responded

(D) respond

120. After a long and gruesome season, Jeff Willis has been performing ------- better since the playoffs
started a week ago.

(A) significance

(B) significant

(C) significancy

(D) significantly

121. The new store, ------- is currently undergoing construction, will have its grand opening sometime
next spring.

(A) who

(B) where

(C) when

(D) which
122. In a desperate move to increase their revenues to meet their sales goal, the company is planning to
offer a special discount ------- its customers.

(A) by

(B) to

(C) with

(D) upon

123. ------- in computer technology are allowing users to reach into any part of the world by just clicking a
mouse.

(A) Advancement

(B) Advances

(C) Advancing

(D) Advance

124. The company’s profits are ------- to hit their peak in the next quarter mainly due to the release of its
new line of clothing.

(A) forecast

(B) forecasting

(C) to forecast

(D) will forecast

125. Mr. Gonzales, who has been a ------- member of the country club for over 25 years, has recently
been appointed president.

(A) first

(B) valued

(C) strong

(D) durable

126. The ------- of climbing to the top of the corporate ladder is best defined in the new book published
by Scott Thompson, one of the most successful businessmen in history.

(A) challenge

(B) dimension

(C) introduction

(D) compassion
127. The ------- tough training given by our company creates strong and able sales representatives who
perform well above others in the same field.

(A) indifferently

(B) presumably

(C) completely

(D) unbearably

128. The new dome built in the center of town houses many new facilities, including a hotel with rooms
that have a spectacular view of the stadium that is ------- .

(A) impress

(B) impression

(C) impressive

(D) impressing

129. Our staff prefers to fly than to use other modes of transportation since it is much more ------- .

(A) optional

(B) protective

(C) excessive

(D) convenient

130. ------- the job market is not stable, those who persist will be able to land jobs eventually.

(A) Whether

(B) Therefore

(C) Even if

(D) So that

131. Our team enjoyed a 10-game winning streak at the start of this season, ------- our position as the top
team in baseball.

(A) reconfirms

(B) reconfirmed

(C) reconfirming

(D) be reconfirmed

132. Mr. Bonn reassured everyone that a ------- copy of the report wifi be availabfe by this afternoon’s
meeting.
(A) revise

(B) revising

(C) revision

(D) revised

133. They had to stop the production line for nearly two hours after a problem was discovered and the
workers had to wait until they ------- instructions from their superiors.

(A) raised

(B) received

(C) persuaded

(D) contended

134. Any plant workers ------- overtime work should immediately speak to their supervisor right after this
announcement.

(A) seek

(B) seeks

(C) seeking

(D) will seek

135. ------- how difficult the situation may seem, it is very important to remember that there are others
who are in worse situations.

(A) As if

(B) Even so

(C) As though

(D) No matter

136. The detective ------- the solving of this case to an anonymous phone call the police received a few
hours before the arrest took place.

(A) accused

(B) presented

(C) attributed

(D) disapproved

137. It is easy to read Sam because he ------- squints when he finds himself in an uncomfortable situation.

(A) habitually
(B) habitual

(C) habits

(D) habit

138. Many fans were shocked when the team captain, John Turner, signed a two-year contract with a
------- team for an undisclosed amount.

(A) rival

(B) partial

(C) renewed

(D) contrasting

139. The ------- behind the yellow tape is prohibited to anyone without a press pass.

(A) positing

(B) scenery

(C) exterior

(D) area

140. One of the things that a good manager should do is to ------- the work in equal shares amongst the
team members.

(A) divide

(B) divided

(C) divides

(D) dividing

141-143.

From : Wayne Thomas [wayne@e-solutions.com]

To : terry.gilbert@monavale.com

Cc : Karen Russell [karen.russell@e-solutions.com]

Sent : Tue, March 07, 2007 14:11 PM

Terry,

I believe you should by now have received the copy of our company profile that we ------- in our last

141. (A) are discussing

(B) had discussed

(C) were in discussion

(D) will be discussing

meeting. In it you will find the necessary information you requested. If you still haven’t received it,

please feel free to contact me.

Anyway, to keep the ball rolling, our Chairman, Mr. Langley would like to have a meeting with Ms.

Russell and/or you in Detroit on any date from March 20th to March 24th to have a further discussion

on the ------- of our cooperation.

142. (A) most feasible

(B) feasibly

(C) feasibility

(D) more feasible

Those dates have been chosen since Mr. Langley will be traveling extensively in ------- March and

143. (A) neither

(B) either

(C) each

(D) both

April. However, if our suggested dates do not suit Ms. Russell, then please let us know your preferred

date for the meeting.

Best regards,

Wayne

144-146.

WANTED

DESIGNER FOR 3D SYMPHONY MAGAZINE

London’s premier classical music magazine, 3D Symphony, is seeking a designer to join our team.

The ideal candidate is someone ------- qualifications must include a working knowledge of

144. (A) who

(B) whom

(C) whose

(D) which

Adobe Creative Suite 2 (Indesign, Adobe Acrobat, Photoshop and Illustrator) on a MAC OS
X platform. An understanding of magazine layout, press ad design, and pre-press will be highly ------- .

145. (A) regard

(B) regards

(C) regarded

(D) regarding

The position is part-time from Wednesday to Friday, and the person must be able to work to

the pressure of strict deadlines. The candidate must also be reliable and possess a keen eye for

detail. If selected, you’ll have the advantage of working within a young and dynamic team ------- .

146. (A) circumstances

(B) environment

(C) background

(D) incident

Expressions of interest can be emailed to Joan@threedsymphony.com.

147-149.

Pet Dislikes of Urban Life

According to a survey conducted by the city of Boston, traffic, pollution and noise were found

to be the least ------- aspects of living in the city.

147. (A) desirable

(B) erectable

(C) seasonable

(D) permissible

The -------, administered as part of the city’s local action plan, asked the citizens of Boston

148. (A) lecture

(B) conference

(C) survey

(D) discussion

about their likes and dislikes of their surroundings.

The results of the survey communicated proximity (27.02 percent) and community character/

village feel (11.54 percent) to be at the top of the list of things most liked about city life.
The respondents felt the protection or enhancement of heritage (16.1 percent) and open space

(15.59 percent) were the two things they most desired the city to have.

On the other hand, traffic (10.22 percent), general noise (9.98 percent), and parking (7.52

percent) within the main core of the city were the ------- attractive parts of living in the city.

149. (A) less

(B) fewer

(C) a few

(D) least

150-152.

Editor’s Welcome

Welcome to Street Life's live and intimate celebration of the 200th edition of ------- .

150. (A) publish

(B) publishing

(C) to publish

(D) to be published

In the next few pages, we have a special feature to let you meet the luminaries who have

made great contributions to our magazine. These special people will also entertain you

this Friday, October 27, at the Street £/fe 200th Edition Gala Celebration at Queen's Quay,

Toronto. If you can't physically be there tonight, settle back, and enjoy our magazine,

and try to ------- some of these talented artists the next time they are in your area.

151. (A) win

(B) gain

(C) earn

(D) catch

So as the curtains go up on the night of nights - Street Life's celebration of 200

fabulous editions - please raise your glass to Toronto's most popular magazine.

Here's to ------- 200 editions!

152. (A) other

(B) another
(C) one another

(D) each other

Carl Stevens

153-155.

SAVE 20%

It's only a phone call away

MAYCOTT HOTELS

Over 30 five-star hotels all over the nation to suit your every need

Reserve a room today, and you will save 20% on all rooms at Maycott “Room for the Day” (excluding tax)
by using your American Express Corporate Card.

Due to seasonal demands, the availability of rooms may be subject to each hotel’s situation. An
advanced reservation, to be made by calling our toll-free number 1-800-755-0090 at least 10 working
days before your stay, is required to qualify for the discount.

153. Which of the following is NOT a condition placed on receiving the discount?

(A) A guest must use a specific type of credit card to pay for a room.

(B) The booking must be done well in advance of checking into the hotel.

(C) The reservations must be carried out by calling the toll-free number.

(D) Guests must make their payments in cash.

154. What will the discount apply to?

(A) Accommodations

(B) Meals

(C) Transportation

(D) Sales tax

155. What can be implied from the advertisement?

(A) Most travelers don’t make a habit of making reservations prior to checking in.

(B) There is a business relationship between the credit card company and the hotel.

(C) The hotel gets very busy during the summer season.

(D) It usually takes a minimum of 10 days for a credit card to clear.

156-158.

Unmarried Women Becoming Homeowners

An increasing number of single women are buying their own homes, according to industry experts. By
contrast, the figures for unmarried men buying houses or apartments show no increase. What is behind
this trend? I put the question to analysts at the Real Estate Institute, who came up with the following
observations:

• Women no longer seek marriage and a homemaking role as their first priority, but want a stable job or
career instead, and this puts them in a position where they can own a home independently.

• Single men are no longer pressured to “settle down,” which traditionally means getting a stable job
with a career path and then getting married and buying a house. They tend, therefore, to be less likely to
have stable jobs.

• Women are increasingly better qualified and in many areas have surpassed men. This enables them to
obtain better and more highly paid jobs.

• Women seem to be more capable of seeking good advice and completing the formalities of obtaining a
mortgage.

Experts at the institute expect the trend to continue, as home ownership provides financial and
emotional security for women who are not yet ready to seek a "partner for life.”

Jeanette Jones

156. What is the main purpose of the article?

(A) To provide information about the steps required in owning a home

(B) To inform the public about the types of mortgages available today

(C) To report the opinions of the experts in the real estate market

(D) To encourage people to work harder to achieve their career goals

157. Which of the following is NOT a trend mentioned by the analysts?

(A) Women are placing less importance on their traditional roles as homemakers.

(B) Men are giving in to the pressure and settling down early.

(C) Women are taking over positions that were normally held by men.

(D) Men are less likely to chase after sound investment advice.

158. What do the experts at the institute predict?

(A) Men are beginning to show an interest in the real estate market.

(B) Men will reclaim the positions they lost to women.

(C) Women will continue to invest in homes.

(D) Women will resort to marriage for emotional security.

159-160.
PLACE THIS COUPON IN THE BOX AND YOU COULD WIN!

Name:

Phone number:

Address:

With this Futora Blender and Juicer, you’ll be on your way to a healthier body and a clearer mind but
without the strain of diets and strict exercise regimes. Try some fresh fruit and vegetable juice first thing
in the morning, and you’ll chase away those Monday morning blues! The Futora Blender and Juicer is
easy to use. It automatically peels apples, pears, kiwi fruit, carrots, and many other fruits and vegetables.
You only need to rinse them. It’s a breeze to clean, and the waste makes excellent compost for your
garden. The Futora Blender and Juicer, valued at only $99, comes with a dietary guide and recipe book
for 50 delicious and healthful fruit and vegetable drinks.

159. How can one become eligible to win the contest?

(A) By sending the coupon to the company

(B) By picking up a blender

(C) By looking inside the box

(D) By filling out a contest entry form

160. Which of the following is NOT true about the Futora Blender and Juicer?

(A) It is priced under $100.

(B) It is not very difficult to clean.

(C) It comes with various accessories.

(D) It includes instructions on how to make drinks.

161-163.

DOUBTS ON HEALTH BENEFITS’ CLAIMS

Are health food bars really good for you? A recent analysis by Diet and Health magazine failed to find any
benefits in health food bars. In fact many of the most popular bars proved to be positively unhealthy,
with high levels of fats, sugar, salt, preservatives, and other chemicals plus an inordinate amount of
packaging. Rather than substituting a health bar for your breakfast or lunch, consumers would be well-
advised to skip them completely. A balanced diet of freshly-prepared food is still the best, apparently!

161. What is the main reason for writing this news?

(A) To alert the public about a new health product

(B) To report the finding of a study conducted by a magazine

(C) To correct false information printed in an earlier article

(D) To suggest some food for a healthy breakfast

162. What does the article advise the consumers to do?

(A) Always eat breakfast

(B) Consume less food

(C) Stay away from health bars

(D) Read the labels carefully

163. What can be inferred from the article?

(A) Health bars will be taken off the store shelves.

(B) Many health bars are found to be excessively wrapped.

(C) Many people are substituting at least one meal with health bars.

(D) Health bars have all the nutrients a body needs.

164-167.

ADDICTED TO COMPUTER GAMES?

WHY DON’T YOU TRY FISHING?

HERE ARE FIVE REASONS WHY!

ALAN SIMPSON

Our special correspondent

According to health and exercise specialists, computers are becoming a serious threat to the health and
general well-being of a large portion of our society. Dr. Alan Parsons, of the University of Technology,
claims that a kind of “nerd syndrome” is sweeping through our society, and it’s having serious effects on
people’s physical and psychological health plus carry-over effects on society itself.

Computer game fanatics easily become absorbed in games, lose track of their responsibilities, and suffer
from aches and pains associated with long periods of sitting, not to mention eye-strain.

And the solution? In a light-hearted weblog entry Dr. Parsons suggested that everything can be solved
by... fishing! As a countermeasure to computer games, fishing, apparently, has everything to
recommend. Here’s why:

1. Computer screens are two-dimensional and don’t move. Staring at a computer screen is an unnatural
fixation that guarantees sore eyes. Fish, on the other hand, move in three dimensions.

2. At best, computer games provide only a simulation of the real world. It is therefore impossible to get a
genuine sense of accomplishment no matter how well you play or how many points you score. In fact,
your need for accomplishment will be continually frustrated.
3. Fish never suffer from bugs, glitches, or gremlins. When you go fishing, you can never be e-bombed,
stalked, or spammed. You’ll never have to reset or reconfigure a fish.

4. No matter how exciting a computer game is, you still know pretty much what’s going to happen. But
with fishing, you never can tell!

5. No matter how complicated a game is, it is never as complex as reality. Computer games can be
mastered, but you'll never be an absolute master in the real world. That’s where the real challenges are!

164. What is the general view of the experts on computer usage?

(A) it is causing serious health hazards to the public.

(B) It has become necessary to survive in today’s world.

(C) It has made the lives of millions of people much easier.

(D) It is taking up most of our time in the workplace.

165. What is NOT mentioned about computer game addicts?

(A) They often suffer from medical side effects.

(B) They spend too much time on-line.

(C) They neglect their everyday chores.

(D) They suffer from mental breakdowns.

166. Where did Dr. Parsons first make his suggestive solution be known?

(A) In a magazine

(B) In a newspaper

(C) On a webpage

(D) In a television interview

167. Which of the following is NOT stated by Dr. Parsons in comparing computer games and fishing?

(A) Fishing brings less strain to the eyes.

(B) A real sense of achievement cannot be attained by computer games.

(C) Fishing is unpredictable.

(D) Computer games cannot be played outdoors.

168-172.

Let’s face it. Gardening fanatics like nothing better than to have their hands stuck in the soi! or to be
trimming, pruning, or harvesting the fruits of their labors. But for once, here is an obsession which
benefits the whole community by beautifying the environment and producing cooler, more fragrant, and
cleaner air. To recognize that fact, the Tampa City Council has decided to award generous prizes to the
most beautiful displays this spring.

RULES OF ENTRY

1. Sorry, but only residents of the City of Tampa are eligible.

2. Judges will be selected by the Tampa City Council on April 25, and no personal information about any
judges will be provided by the council. Judges may not be contacted by any entrant.

3. The appointed judges have total discretion, and no correspondence will be entered into regarding
judges’ decisions.

4. As the main point of this contest is the beautification of Tampa, we require that all gardens entered in
the competition be easily visible from the street.

5. Contestants are invited to enter one or more categories. First, second, and third place prizes will be
awarded in each category.

(See the application form for categories.) Judges may, where they see fit, change entries from one
category to another.

6. Contestants should permit a council photographer to enter and take photographs for display at the
final awards ceremony and exhibition on August 3. These photographs will remain council property.

7. Judges will assess each garden according to the following criteria:

(i) Overall design

(ii) Plant health

(iii) Color

(iv) Contribution to the streetscape

(v) Eco-friendliness

(See the application form for details.)

8. No entries will be accepted after 5:00 p.m. on Friday, May 12.

9. All gardens entered should be ready for judging by June 1. Contestants will be given 24-hours' notice
of the judges’ intention to visit.

10. This competition is not open to council employees or their relatives, or employees of any agency
contracted by the council, or judges or their relatives.

11 . Please send your entries to: Tampa Garden Competition Tampa City Council 1 Constitution Place
Tampa The Tampa 2006 Beautiful Gardens Competition

168. Who is the intended audience of this contest?

(A) All residents of Tampa

(B) The owners of gardening stores

(C) The members of the Tampa City Council

(D) The judges of the competition

169. What is the main purpose of this competition?

(A) To promote gardening in the city

(B) To create jobs in the city

(C) To bring the community closer together

(D) To spruce up the look of the city

170. What condition is placed on those who wish to enter the contest?

(A) Their gardens must be out in the open.

(B) They must be referred by a city council member.

(C) They must submit a photo of their gardens.

(D) They can only enter one category of the contest.

171. Which of the following will NOT be evaluated by the judges?

(A) The condition of the flowers

(B) The arrangement of the garden

(C) The appearance of the garden

(D) The scent of the flowers

172. When will the judging begin?

(A) February 12

(B) April 25

(C) June 1

(D) August 3

173-175.

SEACLOUD INVESTMENTS

A member of the “life for living” group

Planning for a creative retirement

Plan now for a retirement which will allow you to live proactively and creatively!

Dear Ms. Reid,

What happens when you retire? Are you just going to let all that experience, ail those qualifications, and
all that creative energy slide into oblivion? Seacloud’s Creative Retirement Advisory Services can design a
package for you which includes but goes far beyond financial independence. Why don’t you come to one
of our free introductory sessions to find out what “creative retirement” can mean?

Here’s the basic idea: “creative retirement" planning has three essential dimensions. The first is financial
independence. The second is health and balance. And the last, equally important dimension is creativity.

Take this opportunity to hear the inspirational founder of Seacloud Investments, Brenton McLeod, at a
special free seminar. Your life may never be the same again!

Tuesday, March 21, 2006

REGISTRATION: 11:00 a.m.

LUNCH: 12:00 a.m.

SEMINAR TIME: 1:00 p.m.

LOCATION: Imperial Six Theater

101 Lawrence Avenue East, Chicago

SPEAKER: Brenton McLeod-CEO

RSVP: seminars@seacloud.com

by Monday, March 2, 2006

Please contact our sales representative for further details.

SEACLOUD INVESTMENTS

5th floor, 56 Albert Rd.

Chicago, Illinois

Tel: 755-3265

Fax: 755-2222

Toll-free: 1-800-874-5330

173. How is Ms. Reid asked to respond to the invitation?

(A) By e-mail

(B) By fax

(C) By phone

(D) By letter

174. Who is Brenton McLeod?

(A) A sales representative

(B) The company president

(C) A client

(D) A health care specialist

175. Which of the following information is NOT included in the invitation?

(A) The seminar date

(B) The lunch menu

(C) The place of the seminar

(D) The main speaker

176-178.

November 27

Dear Tammy,

How are things with you? I’ve now established Karen Jones & Associates (KJA), an independent
consulting practice that leverages my proven strengths in strategic planning, people development,
creating and improving processes, and brand marketing. I work extensively with consumer product
companies and also now with industries that are regrouping due to a merger or major change in their
competitive situation. I help them manage the pressure to achieve more in their marketplace by realizing
more out of the people and resources they have. What they say is of unique value to them is my
expertise at creating new links between marketing, culture, and talent. This makes a company more
efficient and successful.

I'm really excited about how I can help companies address their business problems with what I do. I
would love to get your input. I’m interested in your thoughts as to who in your circle could benefit from
learning about what I do. You don’t need to find out if they are hiring or have a definite need. I’m just
interested in having a conversation with them to learn more about their marketing challenges and HR
concerns and to share with them some innovative ways I’ve helped other companies achieve the most in
those areas.

If this sounds interesting, I’d appreciate your linking me to people you know. I will call you in a few days
for a quick catch-up conversation. In the meantime, I’ve attached an information sheet about KJA and its
practice areas. Please freely forward it now and any time to business contacts you think could be
interested in knowing about this. Thanks, and I’m looking forward to catching up with you.

Regards,

Karen Jones

176. What has Ms. Jones done lately?

(A) She began her own business.

(B) She was promoted to HR manager.

(C) She merged her company with another.

(D) She developed a new product.

177. According to Karen, which of the following companies does she NOT deal with?

(A) Companies that are just beginning

(B) Firms that retail items to the general public

(C) Corporations that have recently joined together

(D) Industries that have gone through an organizational change

178. What kind of work does Karen do?

(A) She merges two companies to make one stronger company.

(B) She helps companies hire the best people for the jobs required.

(C) She consults companies to recognize and rectify their problems.

(D) She brings together business contacts to help one another.

179-180.

From: Thomas Chiu

Sent: Wednesday, November 15

To: Margaret Sommers

Subject: My trip to the US and Canada

Margaret,

I will be making a business trip to the US and Canada, and I was wondering if you could get in contact
with your counterpart at EMA Canada regarding a tour of their plant site. I will be arriving in Chicago in
the morning of Nov. 20 to see you and the operations of your plant site and will then be off to Toronto
on Nov. 22. If they are available on that day, I would like to get a chance to meet with them to see their
operation first hand as well. Furthermore, our president, Barry Mandez, will be making a trip early next
year and would also like to visit the plant site in Toronto with the Singapore president.

I apologize for the sudden notice.

Best regards,

Thomas Chiu,

Director / Planning Group & Business Development

E-Solutions, Hong Kong, Limited

179. What does Mr. Chiu ask Margaret to do for him?

(A) Take a trip to Toronto to check out the factory operation

(B) Arrange a meeting with her Canadian counterpart

(C) Show his president around the plant site

(D) Get in touch with the Singapore president

180. Where does Margaret work?

(A) The United States

(B) Canada

(C) Singapore

(D) Hong Kong

181-185.

March 26, 2006

Mr. Samuel Brown

Truestar Corporation

Finance Department Manager

Re: Account # 2958A

Dear Mr. Brown,

I want to thank you for the conversation that we had earlier today and for agreeing to a reduction in
payment for my outstanding account. As discussed, I will implement a bi-weekly payment of $250,
effective Friday, March 31. I will ensure that payment is in my bank account for your automatic
withdrawal by 10:00 a.m. every Friday payment period until my account is paid in full.

I very much appreciate your understanding my current financial situation, and will contact you should
things improve.

Please do not hesitate to contact me if you have any questions.

Best regards, Jason Chalmers

September 3, 2006

Jason Chalmers

21 Reelster Boulevard

Vancouver, BC

Dear Jason,

I am writing to update you on your account status (#2958A) with Truestar Corporation. As a result of our
consolidated efforts to restructure your repayment plan in March of this year, it is with great satisfaction
that I let you know that your account has now been cleared and paid in full.
With diligence and cooperation, we have successfully worked through this financial situation. We would
be pleased to offer our services should you need them again in the future. Please contact us with your
request.

Best wishes, and we look forward to working with you again soon.

Samuel Brown

Truestar Corporation

Finance Department Manager

181. The word “outstanding” in the first letter, line 2 is closest in meaning to

(A) superior

(8) noticeable

(C) unpaid

(D) essential

182. How will Mr. Chalmers remit the payment?

(A) He will send a check every month. -

(B) It will be taken out of his bank account.

(C) It will automatically be deleted from his paycheck.

(D) He will bring cash to the company.

183. Why did Mr. Brown write the letter?

(A) To request an overdue payment

(B) To ask for an extension on payment due

(C) To notify the client that the account has been settled

(D) To offer a special type of a service

184. According to the second letter, when should Jason contact Mr. Brown again?

(A) If he runs into further problems with payments

(B) As soon as he is ready to make the payment

(C) If he is in need of using the service again

(D) Once he finishes paying off alt the money

185. How long did it take for the account to be cleared?

(A) Two months

(B) Six months

(C) One year

(D) Two years

186-190.

Downtown Artisan's Club Art Exhibit

Please mark Saturday, October 21, on your calendars so that you can attend the inaugural Downtown
Artisan's Club Art Exhibit!

There will be beautiful works of art and poetry, crafted by the Downtown Artisan's Club, available for
showing as well as for sale. The remarkably talented young artists have worked all summer to prepare for
this event, which promises to impress and astound. Visitors will have an opportunity to meet these
talented artists. All proceeds from this event will be contributed to the continued operations of the
Downtown Artisan's Club, which provides amazing classes and support for young artists.

Tickets are on sale now and are available for $10 (adults) and $5 (students and seniors). Children under
the age of 12 will be admitted for free.

The Downtown Artisan's Club looks forward to seeing you there! Please contact Jim at (905) 412-8980
for more information.

Downtown Artisan’s Club Art Exhibit

— Deadline for your art submission!

To all our talented young artists - get ready for our upcoming Art Exhibit! As you all know - our
Downtown Artisan’s Club Art Exhibit is coming up exactly one month from today.

Paintings, drawings, sculptures and writing will be needed - for both the show and for sale!

Don't forget to have them completed and handed in by next Friday to secure your spot in our show.

Remember, there will also be cash awards, judged by our panel of art critics, and the winning pieces will
be featured in our Art Book. The artists of the winning pieces will also be invited to attend the 2-week
summer art camp in Paris - next summer.

Have fun - and please submit your artwork on time!

186. For whom is the announcement intended?

(A) Artists

(B) Residents

(C) Jim

(D) Judges

187. How much would an elderly couple in their mid-sixties have to pay to enter the exhibit?

(A) $5.00
(B) $10.00

(C) $15.00

(D) $20.00

188. What is NOT mentioned about the awards?

(A) They will be judged by more than one person.

(B) Money will be given away to the winners.

(C) Winners will get a chance to go away next summer.

(D) The winning pieces will be presented in an art museum.

189. In the notice, what are the participants asked to do by next Friday?

(A) Submit their artwork

(B) Pay the entry fee

(C) Speak to the coordinator

(D) Send in their checks

190. On which day was the notice posted?

(A) September 21

(B) October 21

(C) November 1

(D) November 21

191-195.

We're Hiring

Date: September 3, 2006

Position: National Operations Manager (Food Services Industry)

Pay & Benefits: $65,000 - $75,000 + car allowance and bonus potential

Qualifications: Undergraduate degree in business. Minimum 5 years of related work experience.

Comfortable witb supervision of staff and strong multi-tasking skills. Good witb people and a strong
leader. Excellent budget management abilities. Must be willing to travel (25% - 50%) and work
occasionally on weekends.

How to Apply: Please send us by email only your resume, subject “HR Manager — National Operations
Manager,” to hr@wpgl.org by September 30. No pbone calls please. We will contact only those
candidates selected for interviews on October 3.

Thank you for your interest!

General Poods Company

1 Main Street

Toronto, ON

M3P 2K8

To: hr@wpgl.org

From: jwhite@FTC.com

Date: September 24, 2006

Re: “HR Manager - National Operations Manager”

Hello,

I am writing in response to your job opening ad for “National Operations Manager."

Please find attached my detailed resume, outlining my relevant employment history and skill sets, for
your consideration.

I have spent the last 8 years developing my talents and experience within the food services industry and
currently am the Regional Operations Manager for the Bread Company. My work history, strengths and
interests are perfectly suited to the position advertised, as I’m ready to take the challenge of managing
on a national level.

I would be very pleased to have the opportunity to discuss my qualifications in person. Please review my
information and call me at (416) 332-1902 to set up a meeting.

Thank you in advance for your consideration.

I hope that it will be okay for me to follow up with a phone call to ensure that you have received this
submission.

Best regards,

Jack White

191. What is NOT a requirement for this job?

(A) Strong computer programming skills

(B) A bachelor's degree in business

(C) The ability to take on many things at once

(D) The flexibility to move around

192. When is the last day to apply for the position with the General Foods Company?

(A) September 3

(B) September 24
(C) September 30

(D) October 3

193. What can be inferred about Jack White?

(A) He is between jobs at the moment.

(B) He is not happy with where he is now.

(C) He hopes to enter the food industry.

(D) He is eager to take on more responsibilities.

194. What does Mr. White say he will do in the next few days?

(A) Mail his resume

(B) Call to double check on something he sent

(C) Meet with the General Foods Company staff

(D) Come by the company to drop off some documents

195. Which of the following actions contradict what is stated in the ad?

(A) Jack asking if it's okay to make a follow-up call

(B) Jack sending his resume by e-mail

(C) Jack requesting to meet in person

(D) Jack revealing sensitive information about the food industry

196-200.

Cross-cultural Communication in Business Negotiations

Business Weekly by Dr. Rod Steiner November 2006

The importance of effective cross-cultural communication during business conferences or negotiations is

often unappreciated. And yet it is not just the immediate outcome of the negotiation which is at stake
but also the possibility of a positive, ongoing business relationship.

Here’s a simple example: “don’t mix business and pleasure,” we say, thinking ourselves to be efficient
and “virtuous.” But trying to negotiate with that attitude in some other cultures may well cause
consternation in your host. This in turn will result in cross-cultural irritation and may well put future
relationships under a cloud. So, the first rule should be to study the culture of the people with whom you
are going to negotiate.

Dr. Rod Steiner, assistant, lecturer, Department of Business Studies, South Australian Institute of
Technology.

South Australian Institute of Technology

 Department of Business Studies

44 Berwick St.

Adelaide, Australia 5066

November 24, 2006

Dear Dr. Steiner,

I read your article “Cross-cultural Communication in Business Negotiations” with a great deal of interest.
I am a postgraduate language/business student at the University of Adelaide, and I have also had some
experience living and studying in Japan.

You are absolutely right when you highlight possible “cross-cultural irritation”. In our culture, we would
never associate business transactions of any type with drinking alcohol and going to nightclubs.
However, that’s more or less the normal way of doing things in Japan.

I hope to specialize in this area of study - I mean, in cross-cultural communication - and that’s why I have
chosen also to study some foreign languages. If you have any suggestions for further reading, could you
please let me know?

Thanks for your attention.

Julie Luddon

196. What does the article suggest?

(A) To take a course in international business relationships at the institute

(B) Always to be alert of hints that can damage an ongoing business relationship

(C) Not to mix business and pleasure when dealing with any culture

(D) To know the culture of your business counterpart

197. In the article, the word “consternation” in paragraph 2, line 3 is closest in meaning to

(A) alarm

(B) admiration

(C) fear

(D) assurance

198. What does Ms. Luddon want to do?

(A) Inquire about the source of information mentioned in the article

(B) Contradict what Dr. Steiner had said in his article

(C) Learn as many languages as possible

(D) Pursue a career in cross-cultural communication

199. What can be inferred about Julie Luddon?

(A) She is writing a book about cultural negotiations.

(B) She has already received a bachelor’s degree.

(C) She is studying to become a university professor.

(D) She wants to work in a foreign country.

200. What do Julie and Dr. Steiner have in common?

(A) Both are interested in the same subject.

(B) Both have lived overseas in the past.

(C) Both are writing books.

(D) Both work in the same university.

Test 3

101. Our new social organizer’s personal favorites do not include jazz or classical music, but she loves
listening to techno, world music, -------- rock.

(A) so

(B) but

(C) yet

(D) and

102. It is strongly advised that you check that you have all your essential documents in a briefcase --------
you set out on an international trip.

(A) upon

(B) before

(C) beside

(D) next to

103. The most -------- piece in the collection was acquired by our founder and principal patron during an
archaeological expedition he undertook in 1935.

(A) value

(B) valuing

(C) values

(D) valuable
104. At this year’s orientation session, the general manager -------- took the time to personally welcome
all new recruits in her usual, affable manner.

(A) she

(B) her

(C) hers

(D) herself

105. Our latest customer -------- survey reveals some problems in the after-sales service area, especially
the lack of a telephone hotline.

(A) satisfying

(B) satisfied

(C) satisfaction

(D) satisfactory

106. Our ongoing, -------- development seminars allow staff members to develop their skills in various
directions.

(A) profession

(B) professionally

(C) professional

(D) professionalism

107. If you wish to register for state University’s new Academic News Update -------- , please log in, click
on the “register” box, and then list your preferences.

(A) service

(B) servicing

(C) serviced

(D) serviceable

108. The music faculty offers free weekly seminars designed to encourage young musicians to begin
-------- their own masterpieces.

(A) composer

(B) composes

(C) composed

(D) composing
109. At the latest meeting of the Business Advisory Council, the newly elected president -------- that the
council extend its activities to the field of social justice.

(A) propose

(B) proposal

(C) proposing

(D) proposed

110. To celebrate our tenth year in the stationery supply business, we'd like to offer a special bonus
discount -------- our most loyal customers.

(A) to

(B) by

(C) as

(D) at

111. -------- recent adjustments in income tax rates, workers will find themselves pleasantly surprised by
an increase in the size of their paychecks.

(A) Due to

(B) While

(C) In fact

(D) Whether

112. Much of investors’ long-held esteem in the company -------- during the share-market boom when
executives were involved in accounting irregularities.

(A) losing

(B) loses

(C) was lost

(D) is lost

113. The Springborg Hotel chain’s attention to detail and business-friendly pricing structure make our
hotels -------- to any others in the mid-priced hotel bracket.

(A) better

(B) improved

(C) superior

(D) advanced
114. Professor Barkley is not -------- an expert in classical economics but also a world- renowned
specialist in international banking laws.

(A) over

(B) only

(C) less

(D) alone

115. Under the new law, consumers are entitled to -------- if products malfunction or fail to perform as
promised.

(A) compensate

(B) compensated

(C) compensating

(D) compensation

116. During the one-month trial period, customers are under no -------- to sign any contracts.

(A) pledge

(B) promise

(C) obligation

(D) engagement

117. Educational expenses are tax-deductible -------- the taxpayer can show that these expenses
enhanced his or her professional skills or expertise.

(A) only if

(B) as if

(C) as many as

(D) as much as

118. If you cannot make up your mind -------- destination to choose for your summer holidays, why not
talk with our experienced travel consultants?

(A) whom

(B) which

(C) on

(D) about

119. The Public Transport Commission’s commitment to running our city’s trains and buses as -------- as
possible has reduced costs to the taxpayer by 5%.
(A) efficient

(B) efficiency

(C) efficiently

(D) efficiencies

120. Unfortunately, any benefits gained by lowering prices never -------- if they are achieved by a
reduction in quality.

(A) last

(B) pass

(C) spend

(D) retain

121. -------- serious disadvantage of the existing plant is the lack of adequate ventilation; workers
frequently complain of nausea and headaches.

(A) Any

(B) Other

(C) Another

(D) One another

122. Encounter Environmental Tours offers trips to some of the most beautiful and isolated wildernesses
in the world -------- all the comforts of five-star ccommodations.

(A) both

(B) plus

(C) though

(D) together

123. A recent survey showed that the increase in the number of random tax audits on businesses has
been -------- unpopular.

(A) predict

(B) prediction .

(C) to predict

(D) predictably

124. The company is pleased to announce that we have invited several members of our experienced
-------- and casual staff to become permanent employees.

(A) minor
(B) lengthy

(C) temporary

(D) duplicate

125. The company admitted that it had been entirely at fault and announced that all professional fees
that it had collected were to be fully -------- .

(A) refunds

(B) refunding

(C) refunded

(D) is refunded

126. Media organizations can be called before a tribunal if they fail to operate -------- the guidelines laid
out by federal legislation.

(A) within

(B) among

(C) between

(D) from

127. These days managers and designers are expected to work -------- to a greater extent than in the
past.

(A) collaboratively

(B) collaborative

(C) collaboration

(D) collaborate

128. The unemployment figures -------- last June, no doubt due to the surprise closure of several leading
Australian manufacturers.

(A) enlarged

(B) reached

(C) peaked

(D) magnified

129. The business council stated its opinion that the new penalties for tax evasion are out of -------- with
the seriousness of the crime.

(A) size

(B) proportion
(C) equivalence

(D) combination

130. In the interests of consumer safety, the senior management unanimously -------- to recall all versions
of the Alphington and Executive sedans.

(A) settled

(B) picked

(C) decided

(D) established

131. We will be welcoming our keynote -------- at a reception to be given in the Emerald Room, which is
located on the mezzanine, at 8:00 p.m.

(A) speak

(B) spoken

(C) speaker

(D) speaking

132. Any new staff member who has not already submitted a recent photo should go -------- to the
Personnel Office, where a staff photographer is in attendance.

(A) unexpectedly

(B) immediately

(C) especially

(D) recently

133. Other -------- grammatical errors include failure to use appropriate punctuation, especially
apostrophes, colons, and semi-colons.

(A) common

(B) genuine

(C) level

(D) even

134. In addition to improvements to the company cafeteria, the company sports facility will -------- be
upgraded.

(A) besides

(B) either

(C) also
(D) too

135. It remains -------- that a merger will increase profitability in the medium term because of the high
cost of redundancy packages.

(A) doubt

(B) doubted

(C) doubtful

(D) doubtfully

136. The Hytex Hotel, in -------- with the organizers of the annual film festival, is offering a package which
includes travel, accommodations, and movie tickets.

(A) agreement

(B) alignment

(C) relation

(D) conjunction

137. The judge’s words -------- were directed to the company’s head of financial accounting, who freely
utilized investors’ funds for his own benefit.

(A) harsher

(B) harshly

(C) harshest

(D) more harshly

138. A new health report today warned of the -------- tendency for newly qualified doctors to refuse
practices in the country.

(A) worry

(B) worried

(C) worries

(D) worrying

139. -------- unnamed sources, the central bank is unlikely to raise interest rates over the next 6 months.

(A) According to

(B) In case of

(C) On behalf of

(D) In common with

140. A senior management committee believes that we should immediately -------- the new government
guidelines on sexual harassment.

(A) spend

(B) waste

(C) achieve

(D) implement

141-143.

The High Park Harvest Festival

A trio of colorful fall events gets underway in October with a horse and wagon ride -------- High Park from
Grenadier Café to Colbome Lodge.

141.

(A) after

(B) before

(C) during

(D) through

All ages. Oct. 1. $2. Storytelling, face painting, nature-themed crafts, and a marketplace full of autumn
treats take -------- residence at the Children's Garden.

142.

(A) off

(B) on

(C) up

(D) care

Ages three and up. Oct. 1. Free. When the sun sets, brave the Haunted High Park tour, a moonlit stroll
set to the eerie tales of old Chicago. Pre-registration is required.

Ages eight and up. Oct. 27 and 28. Adults $10, ages eight and up $5. The playground in the northwest
corner of the park becomes pumpkin carving central, when creations are set adrift on the water --------
the annual High Park Pumpkin Float. Warm up afterward with some hot cider and storytelling. Ages two
to ten Oct. 29. $2 per pumpkin.

143.

(A) until

(B) while
(C) during

(D) between

144-146.

Mr. Sean Ronald

1385 Midland Ave.

Sydney

Australia

Dear Mr. Ronald,

On September 3, you asked me to make hotel reservations for your guests. As per your instruction, 2
rooms (double-bed requested) have been booked at the Marco Polo Hong Kong Hotel -------- details as
shown:

144.

(A) with

(B) by

(C) for

(D) along

Guest Names: Mr. John Simpson & Mr. Mark Fritzler

Check-in Date: Sept. 22,2006

Check-out Date: Sept. 25,2006

Hotel Address: 3 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon

Hotel Telephone: (852) 2113 0088

Room Rate: HK$1,250 net per room per night

Total Room Rate: HK$1,250 X 3 nights X 2 rooms = HK$7,500

There is a hotel shuttle bus that can take the guests to the hotel. Simply proceed to counters A16 or B16
(Parklane Counter) at the Arrival Hall and pay HK$130 per person for the shuttle bus fare. The shuttle bus
will take you to the hotel.

Apex/HKG will -------- the room rate for the guests first. Thus, the guests are not required to pay the room
rate when checking out. Apex/HKG will -------- them later. However, if room service such as the minibar is
used, the guests will need to settle them when checking out.

145.

(A) decide
(B) select

(C) settle

(D) detour

146.

(A) accuse

(B) loan

(C) credit

(D) charge

Sincerely,

Corp White,

147-149.

Overview

The Grand Hotel, which is situated at Fort Worth International Airport in Dallas, has a covered, climate-
controlled skywalk that connects the hotel directly to Terminal 3 and to an Automated People Mover
going to Terminal 1.

Our check-in kiosks, recently installed in the lobby, allow our guests to check in for flights and receive
their boarding passes -------- from the hotel. Guests can also check their baggage here and not have to
worry about lining up at the airport. The monitors set up next to the kiosks display flight departure and
arrival times to ensure that you’re -------- on time.

147.

(A) right

(B) rightly

(C) rightful

(D) rightfully

148.

(A) often

(B) finally

(C) always

(D) almost
At the Grand Hotel, you will feel right at home the moment you set foot in our hotel. Our warm and
friendly staff will go out of their way to make you feel right at home. Relax and unwind from the stresses
of -------- in one of our recently renovated guest rooms, complete with a jacuzzi in each room.

149.

(A) visit

(B) tour

(C) travel

(D) arrival

So the next time you’re in Dallas, experience how comfortable and convenient travel can be. When you
check into the Grand Hotel, you don’t just stay, you belong.

150-152.

From : Cindy Williams [mailto:cindy.williams@costworth.com]

Sent : Tuesday, October 25,2007 5:38 PM

To : seanharris@giat.com

Cc : Peter Channings

Subject : Another Sales Lead

Dear Sean,

I have another sales lead for you today. The -------- is to send a package by express cargo mode from FRA
to NY. The shipments' content is printed matter weighing approximately 200 kgs, and it will be sent every
other day (3 times a week). We are looking for an arrival on the day after shipment. I would like to know
-------- you are able to handle this and if you can meet this service requirement.

150.

(A) job

(B) chance

(C) limit

(D) pursuit

151.

(A) how

(B) that

(C) what

(D) whether
If so, can you please quote US the delivery rates and all -------- charges in NY? As for profit sharing, I
would like to say 50/50 as we discussed earlier. I am hoping that this will be okay with you.

152.

(A) defended

(B) refused

(C) incurred

(D) conveyed

I look forward to your reply soon. Thanks!

Best regards,

Cindy Williams

Costworth Ltd.

153-154.

DAILY COMBO SPECIALS

• B.B.Q. Ribs

• Honey Garlic Ribs

• Sweet & Sour Ribs

• B.B.Q. Pork Slices

• Beef with Broccoli

• Chicken Chop Suey

• Kung Pao Chicken

• Beef & Green Peppers in Black Bean Sauce

• Sweet & Sour Chicken Balls

• Deep Fried Chicken Wings

• Diced Beef with Vegetables

• Sweet & Sour Breaded Shrimp

• Lemon Chicken

• Pan-Fried Mixed Vegetables

• Curry Beef

• Chicken Fried Rice

 Choose any 1 dish from the menu $4.25

Choose any 2 dishes from the menu $5.25

All above orders include Egg Roll & Fried Rice.

Cash payment only • For Lemon Chicken or Chicken Fried Rice, add $1.00

1925 WESTON ROAD

(Weston Road & Church Street)

FREE Delivery with min. order over $10 (before tax)

Mon - Thurs 11 a.m. - 11 p.m. • Fri 11 a.m. - 1 a.m.

Sat 4 p.m. - 1 a.m. • Sun 3 p.m. - 11 p.m.

Our food is freshly prepared and individually cooked to your order and delivered to you piping hot in our
special heat retaining containers.

153. How much would a combo special with Lemon Chicken and Curry Beef cost before tax?

(A) $4.25

(B) $5.25

(C) $6.25

(D) $7.25

154. What can NOT be inferred from the menu?

(A) A cash payment must be made to get a discount on the daily combo specials.

(B) A choice of any one dish on the menu will cost $4.25 plus tax.

(C) A delivery charge will be added for orders that add up to a total of less than ten dollars.

(D) Several kinds of credit cards are accepted by the restaurant.

155-158.

Christmas and Boxing Day Arrangements

As Christmas and Boxing Day fall on a Thursday and Friday this year, all periodical payments falling on
those two days will be paid early on Wednesday. Staff will be processing authorizations and transferring
funds until midnight (Australian Western Standard Time) on the 24th of December. Regular banking
services will resume on the following Monday, the 29th of December. There will be no change in the
operations of our Automatic Teller Machines or Electronic Funds Transfers. Our financial advisory
services centers will, however, be closed on Christmas and Boxing Day. Internet transactions may be
scheduled but will not be processed until Monday, the 29th of December. Phone banking services will
not be available on the 25th, 26th, 27th, or 28th. We apologize for any inconvenience.

We wish all of our customers a very happy and safe Christmas!

155. Who is the intended audience of this notice?

(A) Bank employees

(B) Customers

(C) Drivers

(D) Security guards

156. What is the purpose of the notice?

(A) To announce the holiday schedule

(B) To notify customers of a holiday sale

(C) To apologize for a mistake

(D) To advertise a new type of service

157. Which of the following services can be performed on the 25th?

(A) Paying utility bills at the teller’s window

(B) Receiving financial advice from the institution

(C) Transferring money by telephone

(D) Taking money out of a cash dispenser

158. What will happen to regular payments that fall on the 26th this year?

(A) The payments will have to be mailed out.

(B) They won’t be taken care of until the 29th.

(C) The transactions will occur on that day.

(D) They will go out a few days early.

159-160.

Sophie's Place

Questionnaire

Dear Guests,

Your continuous support and patronage is our greatest source of comfort. Your heartfelt comments are
our compelling drive to provide better service for you. Please kindly complete this questionnaire to let us
know your thoughts. Thank you very much.

Name: John Williams

Telephone: 755-2563

Date of Visit: Nov. 28, 2006

Time of Visit: 6:30 p.m.

Quality of Food Good Fair Poor Very Poor

Taste () ( ) ( ) ( )
Variety ( ) ( ) () ( )
Price () ( ) ( ) ( )

Quality of Service Good Fair Poor Very Poor

Efficiency of Service ( ) ( ) () ( )
Staff Courtesy ( ) () ( ) ( )
Cleanliness ( ) () ( ) ( )

Further Comments: We had to wait over an hoar for our food to arrive. The food was very tasty, but I
think: the place needs more people to wait on customers.

159. Which of the following is NOT true about the results of the questionnaire?

(A) Mr. Williams felt that the restaurant was understaffed.

(B) Mr. Williams liked the food he had today.

(C) Mr. Williams felt that the price was very unreasonable.

(D) Mr. Williams thought the menu selection needs were limited.

160. What can be implied about Mr. Williams?

(A) He had dinner at the restaurant.

(B) He came with several guests.

(C) He is a regular customer.

(D) He is a very picky person.

161-164.

NOTICE TO CREDITORS

Re: the estate of Michael Gordon, formerly of 7 Golden Circus, Victoria, British Columbia, deceased on
the 19th of November, 2006.

Notice is hereby given that any further creditors and other claimants against the said estate should
contact the offices of Sankin and Sankin, Solicitors, Suite 9, 432 Wilberforce Road, Victoria, V8W 3R3, the
executors of the will of Michael Gordon, no later than December 22, 2006. After that date, we, the
executors, will distribute the estate among the parties entitled to it, taking into consideration only claims
received by the due date.

161. What is the main purpose of this notice?

(A) To announce the passing away of Mr. Michael Gordon

(B) To find a missing person

(C) To remember a person who did good deeds

(D) To inform people of a due date to make claims against a person

162. In which part of the newspaper would this notice be printed?

(A) In the editorial section

(B) In the obituary section

(C) In the business section

(D) In the want ad section

163. Who most likely took out this notice?

(A) Mr. Gordon’s family

(B) Michael

(C) A law firm

(D) A bank

164. According to the notice, what is going to occur after December 22?

(A) A funeral will be held in honor of Mr. Gordon.

(B) Creditors will get a chance to submit their claims to the debtor.

(C) Michael’s estate will be distributed among those who made a claim.

(D) The appointment of the executors of the will is going to take place.

165-167.

Joy-Market Returns Policy

With a few exceptions, anything purchased from a Joy-Market store may be exchanged or returned for a
full refund of the purchase price within 30 days provided

1) that the goods are unused,

2) that the goods are placed in their original package, and

3) that proof of purchase is provided.

IMPORTANT: please note

Food purchased from our fresh food counters must be returned no later than 24 hours after the time of
purchase.

Some items must be returned unopened. These items are toys, music CDs and DVDs, computer software
and hardware, videos, glassware, kitchenware, undergarments, and packaged hardware items.
Customers, or those returning Joy-Market items received as gifts, should provide photo identification at
the time of application.

Customers returning goods valued at less than $100 will be issued an exchange certificate or money
order on the spot.

For returns of goods valued at $100 or more, a check will be mailed to the purchaser within 3 working
days of the return.

The amount of refunds or exchange certificates will be the same as the price paid for the item returned.

Joy-Market aims to satisfy Its customers with high-quality items sold in good condition.

165. What is NOT stated in the policy?

(A) Goods must be brought back in their original form.

(B) The original receipt must accompany the returned item.

(C) A time limit is placed on items being returned.

(D) A full refund will be provided for all items if returned within 24 hours.

166. In which of the following situations would a person have to show photo identification?

(A) When returning items that are valued over $100 before tax

(B) If the merchandise was originally bought by someone other than the person returning it

(C) In situations where the boxes have been opened and used

(D) If a credit card was used when making the purchase

167. According to the policy, how long will it take to get a refund for a purchase made under $100?

(A) It depends on the product purchased.

(B) A refund will be provided right away.

(C) At least 3 business days

(D) 24 hours if receipt is provided

168-170.

From: Rudi Kok Kee

Sent: Wednesday, October 04, 2006

To: Linda Chong

Cc: Samantha Long

Subject: Long Holiday in Indonesia

Dear colleagues,
Kindly be informed that Indonesia will be celebrating a long holiday from October 23-28, 2006, for Hari
Raya ledul Fitri, There will be no pick-ups and deliveries, but clearance will still run as normal.

In addition, for inbound shipments that are directed to cities outside Jakarta, the last transshipment by
local agents will be on October 20. Any shipment we receive after that day will be on hold in our office
and be sent out after the long holiday on October 30.

Furthermore, for shipments headed to smaller towns, there will be a further delay because the holiday
festivities will be ongoing until the 4th in many rural areas. This situation will return to normal on the 6th
of November.

Thank you for your kind attention.

Regards,

Rudi

DSL/JKT

Customer Service Department

168. Why was this e-mail written?

(A) To request a shipment

(B) To notify someone of an upcoming schedule

(C) To send an invitation for a celebration

(D) To inquire about a shipment

169. What will happen to an incoming shipment heading to a small town on October 21?

(A) It will be returned to the sender.

(B) It will be held until the 30th.

(C) It will reach its destination after the 6th of November.

(D) It will be delivered the next day.

170. When was this e-mail sent?

(A) October 4th

(B) October 20th

(C) October 30th

(D) November 4th

171-175.

Gaz International Sells Its Siberian Oil Operations to Local Company

ZURICH - Yevgeni Star, a mid-sized Russian oil company, has bought the Siberian oil and gas operations of
Zurich-based Gaz International. While no official figures have been released by either firm, the deal is
believed to worth in the vicinity of $145 million.

Until recently, Gaz International had been seeking to expand its exploration and refining operations, but
it has reportedly been frustrated by local regulatory bodies. Gaz International shares rose by 1 % as news
of the sale filtered into the media.

Yevgeni Star, which has some cross-share holdings with large industrial corporations in related and
unrelated fields, notably in the energy and shipbuilding sectors, will become one of Russian’s leading
players in the vital strategic area of energy supplies.

Explaining the reasons for the sale, Gaz International CEO Fritz Faschier told reporters yesterday, “Our
board of directors believes that this is the ideal time to consolidate our operations by concentrating on
less-risky investments while at the same time boosting our interests in research and development. I
mean, in particular, research into alternative fuels and energy sources. I have no doubt that this deal is in
the interests of both parties.”

It is known that the deal includes significant technology transfers. A team of Gaz international engineers
and administrators will train Yevgeni engineers in the operation of exploration and extraction technology
developed by the international giant.

Yevgeni Star operators were also keen to acquire Gaz International’s license to explore and develop
northern oil fields until 2015. The current production of 10,000 barrels a day is expected to at least
double over the next 5 years.

Due to the complex nature of legal arrangements surrounding the transfer of licenses and technological
information, the deal is not expected to be sewn up before January of next year. Approval for the license
transfer must be negotiated with Russian authorities while several major Swiss banks will vet the
financial arrangements and the details of technology transfer.

171. What is true about Gaz International?

(A) It is a Russian-owned company.

(B) It took control of another company.

(C) Its stock price has slipped due to a false rumor.

(D) It was involved in a multi-million dollar transaction recently.

172. Which of the following will be the result of a deal mentioned in the article?

(A) Gaz International will become the leading company in its field.

(B) Yevgeni Star seems to have gotten the better end of the deal.

(C) Gaz International will now focus on establishing its business in new areas.

(D) Yevgeni Star will distribute shares to its top management staff.

173. Who is Mr. Fritz Faschier?

(A) A reporter for a local newspaper

(B) The president of Gaz International

(C) A spokesperson for Yevgeni Star

(D) A Russian authority

174. According to the article, when will the deal be finalized?

(A) In 2015

(B) In five years

(C) Within the following weeks

(D) By early next year

175. What is the main cause of the delay in closing the deal?

(A) Both companies want to take it slow.

(B) Some complications have surfaced regarding legal issues.

(C) The Russian authorities usually take a long time to process a new license.

(D) There are many details to be worked out.

176-178.

Fly-by-night Travel Agency

Suite 9 Chicago Life Building

Lake Shore Square

Chicago II. 60637

April 3, 2006

Lightning Computer Supplies

152 Whacker Road

Chicago 60401

Re: faulty print cartridges

Dear Madam or Sir

On a recent visit to your store, I purchased a box of Onyx Print Cartridges for our 3 printers. As you are
well aware, fast and high-quality printing is essential in any business, big or small, these days. You can
imagine our disappointment when, after installation, we found that the cartridges were faulty, either in
the feed mechanism or in the ink itself. When we examined the packages, we discovered that all three
cartridges had passed their use-by date.
However, when I returned them to your store, I was refused free replacement cartridges as the receipt
had unfortunately somehow been misplaced. This was extremely disappointing to me, as I am a long-
term customer of your store. Am I not to be trusted? The cartridges were clearly expired. I have since
bought cartridges elsewhere, and I have no intention of returning to your store. But I wanted to express
my dissatisfaction to you, and I hope that you will examine your policy on returns.

Thank you.

Julie Nixon

Senior Travel Consultant

176. Why did Julie write this letter?

(A) To place an order for some ink cartridges

(B) To voice her disappointment regarding the store’s rules

(C) To find out if the store carries a specific type of cartridge

(D) To get the printer serviced by a technician

177. Why was Ms. Nixon’s request turned down by the store?

(A) The goods were brought back too late.

(B) The boxes of the items were opened.

(C) The proof of purchase could not be provided.

(D) The store has a no-refund policy.

178. Why were the cartridges returned to the store?

(A) They were not the right model.

(B) They were expired.

(C) They were damaged.

(D) They were the wrong color.

179-180.

Be Clean, Be Green

Dear Guests,

Each year, many of the major waterways in the world get polluted by vast amounts of detergents used to
wash bed linen and towels in hotels.

In an effort to help preserve the environment, we’d like to ask all of our guests to please leave the towels
that you intend to re-use on the towel rack and place those towels you want exchanged in the bathtub.

May we also ask that you leave this card on the bed if you do not require your bed linens changed?
We’d like to thank you for your cooperation in helping to improve our environment.

The Management

179. What is being asked of those who do not want their bedsheets changed to do?

(A) Call the management staff

(B) Talk to the hotel maid

(C) Leave a do-not-disturb sign on the door

(D) Place the card on the bed

180. What can be inferred about the hotel?

(A) It is trying to do its part to help a good cause,

(B) It is trying to cut down on its cleaning costs.

(C) it is short of cleaning staff.

(D) It only uses environment-friendly products.

181-185.

Door2Door Since 1962

A name you can trust

Thinking of relocating? Why not contact Door2Door, the west coast's leading specialists in moving,
packing, and storage? Since 1962 we’ve been helping families and businesses start new lives without the
stress of worrying about the safety of their valued possessions. Our secret? Well, it’s simple - planning
and organization, combined with state-of-the-art equipment and packing materials, and, of course,
experienced manpower. We can pack for you, or, if you prefer to do it yourself, we can offer you advice
and the best shock-absorbing protective packaging materials. Need to ship overseas? We have the
contacts and the experience in Europe and parts of some Asian nations. Storage? We have a wide range
of options! Insurance? No problem . Our insurance is cheap because we don’t take chances with your
precious goods.

Call our advisers now at 888-8888 or 888-9999. Or check out our new website www.door2door. com for
a comprehensive guide to our services. We are located at 343 Prince Highway, Caulfield South.

Door2Door

343 Prince Highway

Caulfield South 3005

23/08/2006

Dear Door2Door,
I intend to move overseas with my family at the start of next year. Between us, we have many valuable
personal possessions - musical instruments, computers, audio systems, etc. - which we intend to take
with us.

The country where we’ll be living for the next 5 years (I’m taking up an academic position) is France. We
know little about that country and even less about how to ship goods overseas. I really need to get some
good advice soon. How can I arrange to speak with one of your consultants?

Could you please call me at 934-1134, or email me at robsted@gomail.com?

Yours sincerely,

Robert Steddon

181. What kind of business is being advertised?

(A) An insurance company

(B) An equipment rental company

(C) A moving company

(D) A web design company

182. Which of the following does NOT describe Door2Door?

(A) It uses the best type of equipment.

(B) It is internationally connected.

(C) It has experienced workers.

(D) It is a family-operated business.

183. What is the purpose of the letter?

(A) To apply to an overseas company

(B) To seek information about some musical equipment

(C) To get a cost assessment of some personal possessions

(D) To arrange an appointment to get a consultation

184. What is Mr. Steddon scheduled to do early next year?

(A) Take French lessons

(B) Meet with an overseas client

(C) Work at a consulting firm

(D) Teach in a foreign country

185. For which of the following reasons will Door2Door be able to help Robert?
(A) Door2Door has a business relationship in the country Robert will be moving to.

(B) Door2Door has a special discounted package that Robert can take advantage of.

(C) Door2Door specializes in storing valuable goods at a reasonable cost.

(D) Door2Door has offices all around the country, especially in the city that Robert lives.

186-190.

New World Supermarkets

5th Floor Federation Tower

Melbourne

September 8, 2006

Dear Sir or Madam,

I received the bill for my August account on September 5, 2006, and was very surprised to find that I had
been charged for a box of diapers I didn't buy. I am an old-age pensioner, and my children are all grown
up. It’s very unlikely that I will be needing diapers any time soon.

I have to say that I am surprised. I have shopped at New World Supermarkets for 30 years, and I've
generally been very satisfied with your standards of service.

Could you please check your accounts and sort out the problem? I have a fixed income, so a bill for $50
for something I never bought is making me very worried. Please let me know as soon as possible.

Yours faithfully,

Ms. Suzanne Jones

Ms. Suzanne Jones

87 Bluff Rd.

Melbourne

Re: New World Account no. 33782A for August

Dear Ms. Jones:

Please accept our apologies. You were indeed correct that an error was made in your August account
dated and sent out on September 3, 2006. We have ascertained that this error occurred in several
accounts, in which extra charges were added, due to a glitch in the computer program.

Rest assured that we have rectified the error in your account and modified our automated accounts
system to ensure that no mistakes will be made in the future.

An updated account will be sent with your next statement. However, please do not hesitate to contact
me if you prefer a replacement statement immediately or if you have any other query.
Yours faithfully,

Julie London

Accounts Department

186. What is the purpose of the first letter?

(A) To point out a mistake on an invoice

(B) To complain about a late delivery

(C) To show appreciation for good service

(D) To inquire about a product on sale

187. What is suggested about Ms. Jones?

(A) She has never shopped at the supermarket before.

(B) She has had problems with her bill before.

(C) She only has a limited income.

(D) She will never shop at the store again.

188. What caused the problem to occur?

(A) An accounting error by one of the staff members

(B) A malfunction in the computer program

(C) A delivery mix-up at the warehouse

(D) A shortage of staff in the Accounting Department

189. When should Ms. Jones contact Julie London?

(A) If the problem persists

(B) As soon as the next bill arrives

(C) If she is curious to know the cause of the problem

(D) If she wants the correct statement right away

190. How many days after the store sent out its bill did Ms. Jones write back?

(A) 2 days

(B) 3 days

(C) 4 days

(D) 5 days

191-195.
Try our new "Call Right” phone service, and get the first year’s long distance calls for free!

Hard to believe? We are celebrating our 10th birthday and would like to extend an invitation to everyone
to try our amazing new phone service and get the first year’s long distance calls

(to anywhere in the world) for free! The retail price for this package after the first year - will be
$59/month. We want to say thank you for helping us become the number-one phone company in our
region.

The first 1,000 customers will also receive 2 state-of-the-art phone sets, which will optimize the “Call
Right” experience. The sets can be used for your office or in your home. Please see our full page insert
for full details.

Contact GRW Phone Co. immediately to take advantage of this amazing offer!

Customers in Lakefield Call Toll-Free 1 -800-511-1111

Customers outside of Lakefield Call Toll-Free 1-999-255-1902

Extended Invitation for “Call Right” phone service, and get the first year’s long distance calls for free!
Due to the overwhelming response to our recent ad - offering 2 state-of-the-art phone sets when signing
up for our amazing new services for $59/month - we are pleased to announce an extension of this offer
to an additional 3,000 customers.

We knew that this offer was irresistible, but within the first day of the ad, all the free gifts were gone.
And to be fair to more of our loyal customers who have helped in our success, we are happy to announce
that we will continue this offer to an additional 3,000 customers.

Thank you for your responses!

To take advantage of this continued amazing offer, please contact the CRW Phone Co. right away.

Customers in Lakefield Call Toll-Free 1-800-511-1111

Customers outside of Lakefield Call Toll-Free 1-999-255-1902

191. What is an attractive feature being offered?

(A) All new customers who sign up for a year will receive a new phone as a gift.

(B) The new service allows a year’s worth of overseas calls for free.

(C) The rates for international calls have been reduced by 59% for everyone.

(D) The basic monthly charge has been deleted from everyone’s bill altogether.

192. How can an interested person become eligible for this special offer?

(A) By signing up for a new service

(B) By purchasing a phone

(C) By having used the service for one year

(D) By making a certain number of international calls

193. What can be inferred from the second ad?

(A) There was an explosion of interest from the first ad.

(B) The phone company spent a lot of money on marketing.

(C) The first ad did not go as well as they had hoped.

(D) The existing customers are not happy with the offer.

194. What is the main reason for the offer being extended?

(A) The company wants to provide an opportunity to more of its faithful customers,

(B) The company felt that the original offer period was too short.

(C) The company wants to improve its image by prolonging the attention they are getting.

(D) The company is afraid that their sales might drop if the offer ends.

195. How many customers will get the free gift?

(A) 1,000

(B) 2,000

(C) 3,000

(D) 4,000

196-200.

WOMAN’S FUR COAT beautiful mink, full-length coat, dark brown fur, size: medium, 5 months old, non-
smoker owner. $800 or best offer. Call (416) 909-2020

WEDDING DRESS worn once, white lace, size 8. Also available - long, matching veil and size 7 shoes.
Comes packaged in beautiful box, ready to wear. Please call (after 6:00 p.m.) (416) 770-2948

USED BOOKS wonderful selection of bestsellers. Over a thousand editions to choose from. All for $5
each. Open house on Monday - Tuesday, 4:00-8:00 p.m., 2 Jones Avenue. Call (416) 342-0555

BEDROOM FURNITURE Bed, 2 side tables, 8-drawer armoire, and small sofa. Purchased one year ago.
Must sell to relocate out of country. In almost new shape! Call (905) 224-6900

NEW TOYS Top Children’s Toys (Brand new in package, never used). See full list on my website

(yotoys.com). Order by phone (call 1-800-585-2011) or online. Delivery available.

Yotoys.com

(As seen in the classified section of Sun Daily)

NEW TOYS!!

Top Children’s Toys - Brand new in package! Never used!

Here's a full list of what’s available:

- Model cars

- Antique robots

- Stuffed animals

- Dolls

- Jewelry-making beads

- Miniature cookware

- Chemistry sets

- Painting sets

- Activity books

- Sports equipment

- Computer games

- Plus More!

- All name brands

Any orders over $100 will entitle you to free delivery within the city limits. Act now by calling 1-800-585-
2011 or by clicking on the link at the bottom of this page to purchase online. This offer will end soon!

191. What is an attractive feature being offered?

(A) All new customers who sign up for a year will receive a new phone as a gift.

(B) The new service allows a year’s worth of overseas calls for free.

(C) The rates for international calls have been reduced by 59% for everyone.

(D) The basic monthly charge has been deleted from everyone’s bill altogether.

192. How can an interested person become eligible for this special offer?

(A) By signing up for a new service

(B) By purchasing a phone

(C) By having used the service for one year

(D) By making a certain number of international calls

193. What can be inferred from the second ad?

(A) There was an explosion of interest from the first ad.

(B) The phone company spent a lot of money on marketing.

(C) The first ad did not go as well as they had hoped.

(D) The existing customers are not happy with the offer.

194. What is the main reason for the offer being extended?

(A) The company wants to provide an opportunity to more of its faithful customers.

(B) The company felt that the original offer period was too short.

(C) The company wants to improve its image by prolonging the attention they are getting.

(D) The company is afraid that their sales might drop if the offer ends.

195. How many customers will get the free gift?

(A) 1,000

(B) 2,000

(C) 3,000

(D) 4,000

196-200. WOMAN’S FUR COAT beautiful mink, full-length coat, dark brown fur, size: medium, 5 months
old, non-smoker owner. $800 or best offer. Call (416) 909-2020

WEDDING DRESS worn once, white lace, size 8. Also available - long, matching veil and size 7 shoes.
Comes packaged in beautiful box, ready to wear. Please call (after 6:00 p.m.) (416) 770-2948

USED BOOKS wonderful selection of bestsellers. Over a thousand editions to choose from. All for $5
each. Open house on Monday - Tuesday, 4:00 - 8:00 p.m., 2 Jones Avenue. Call (416) 342-0555

BEDROOM FURNITURE Bed, 2 side tables, 8-drawer armoire, and small sofa. Purchased one year ago.
Must sell to relocate out of country. In almost new shape! Call (905) 224-6900

NEW TOYS Top Children’s Toys (Brand new in package, never used). See full list on my website

(yotoys.com). Order by phone (call 1-800-585-2011) or online. Delivery available.

Yotoys.com

(As seen in the classified section of Sun Daily)

NEW TOYS!!

Top Children’s Toys - Brand new in package! Never used!

Here’s a full list of what’s available:

- Model cars

- Antique robots

- Stuffed animals

- Dolls

- Jewelry-making beads

- Miniature cookware

- Chemistry sets

- Painting sets

- Activity books

- Sports equipment

- Computer games

- Plus More!

- All name brands

Any orders over $100 will entitle you to free delivery within the city limits. Act now by calling 1-800-585-
2011 or by clicking on the link at the bottom of this page to purchase online. This offer will end soon!

196. Which of the following is being sold due to the owner moving overseas?

(A) A woman’s fur coat

(B) A wedding dress

(C) Bedroom furniture

(D) Used books

197. What do the ads have in common?

(A) All of them sell second-hand items.

(B) All of them offer free delivery.

(C) All of them have contact numbers.

(D) All of them are priced under $500.

198. Where most likely is the advertisement located?

(A) In a magazine

(B) In a newspaper

(C) In a book
(D) In a brochure .

199. Which of the following items is NOT sold online?

(A) Miniature cars

(B) Teddy bears

(C) Rings

(D) Pastels

200. For whom will the free delivery NOT apply?

(A) Those who buy items worth a certain amount of money

(B) Those who live within a certain area

(C) Those who make purchases within a given time

(D) Those who submit vouchers offered in the ad

Test 4

101. Our new range of products is available in -------- configurations, including sports and commercial
styles.

(A) vary

(B) variety

(C) variable

(D) various

102. -------- your order, please complete the following form, including your credit card details, and click
on the "submit" button.

(A) Place

(B) Placed

(C) Placing

(D) To place

103. All staff members are reminded that you should not use the executive restroom -------- you have
written authorization to do so.

(A) for

(B) unless
(C) without

(D) although

104. Our multi-skilled CEO has distinguished -------- yet again by winning the coveted Brookings Award for
innovation in business.

(A) he

(B) his

(C) him

(D) himself

105. Would the person -------- muddy jogging clothes were found in the staff shower room please claim
them at the lost and found office?

(A) who

(B) that

(C) whose

(D) which

106. Even professional marketers are never sure -------- some new products are runaway successes while
others fail miserably.

(A) for

(B) why

(C) since

(D) whoever

107. Should anyone enter your home without your permission while you are at work, your Homesure
security system will -------- send you email and cell phone alerts.

(A) automatic

(B) automatical

(C) automatically

(D) more automatically

108. We would like to remind our clients that,should they have any problems -------- our products, our
after-sales hotline service is available 24 hours a day.

(A) to

(B) at

(C) for
(D) with

109. Major Australian car-manufacturers will continue to produce their flagship large sedans -------- the
recent increases in fuel costs.

(A) for

(B) except

(C) although

(D) despite

110. Should the alarm sound, please -------- make your way to the rallying points, where safety wardens
will direct you to the emergency exits.

(A) calmly

(B) usually

(C) inherently

(D) increasingly

111. The company is reportedly -------- bankruptcy due to the rapid rise in resource costs, which has
made its projects unprofitable.

(A) next

(B) nearly

(C) almost

(D) close to

112. Allways Engineering has guaranteed that -------- one of its employees will lose his or her job as a
result of the merger.

(A) no

(B) not

(C) none

(D) any

113. The Security Department has warned that any -------- use of the car park on weekends will result in
the vehicle being towed.

(A) unauthorize

(B) unauthorizes

(C) unauthorizing

(D) unauthorized
114. -------- it prove necessary to send your payment by money order, please take your request to the
Payments Department, where you will find the appropriate forms.

(A) Could

(B) Would

(C) Should

(D) Might

115. All prospective employees are requested to -------- a recent photo as well as copies of all letters of
recommendation.

(A) take

(B) come

(C) bring

(D) have

116. If you wish to take advantage of our special gift offers, please -------- your sales receipts to one of
our employees at the promotions counter on the third floor.

(A) guard

(B) record

(C) consider

(D) present

117. The latest -------- to emerge from our production lines is considered by many to lead the field in the
area of mobile communications.

(A) product

(B) produce

(C) producing

(D) productivity

118. Marketing specialists are really not sure -------- changes in the climate will affect sales of recreational
vehicles.

(A) where

(B) how

(C) what

(D) who
119. Would all participants in this year’s convention please complete their confidential -------- and place
them in the boxes provided before leaving today?

(A) evaluate

(B) evaluator

(C) evaluated

(D) evaluations

120. The manager noted that sales of smaller models had risen significantly but -------- mentioned the
drop-off in orders for the electric version.

(A) too

(B) also

(C) either

(D) besides

121. Despite recent losses totaling millions of dollars, Bayside Construction -------- its shareholders the
situation would be rectified in the near future.

(A) assuring

(B) assured

(C) have assured

(D) was assured

122. We’d like to congratulate our gifted head of personnel, who won a gold medal at the state-wide
archery competition -------- over the weekend.

(A) held

(B) holds

(C) holding

(D) was held

123. The social committee guarantees that this year’s company mystery adventure tour will not fail to
fascinate -------- surprise you.

(A) but

(B) and

(C) also

(D) even
124. Any staff members traveling overseas on company business will be -------- for exceeding their
expense allowances.

(A) billed

(B) arranged

(C) replaced

(D) produced

125. Ridgeway College business graduates are highly sought-after, and many corporations go to
extravagant lengths to recruit -------- .

(A) them

(B) their

(C) theirs

(D) themselves

126. Creativity and productivity can be increased if our employees are able to spend -------- time doing
repetitive and routine tasks.

(A) least

(B) less

(C) lesser

(D) lessen

127. Both -------- and collectively, the employees at our company have achieved great successes in
technical as well as business innovations.

(A) substantially

(B) individually

(C) successfully

(D) expressively

128. Employees attending the writing seminar are expected to practice imaginative and -------- writing as
well as develop their technical writing skills.

(A) detective

(B) negative

(C) descriptive

(D) cooperative
129. The managing director demonstrated his faith -------- the conscientiousness of the company's
employees by allowing them to work flexible schedules.

(A) on

(B) by

(C) in

(D) with

130. Supervisors are reminded to -------- all subordinates with consideration and to remember that any
discourtesy will be viewed as a serious breach of company guidelines.

(A) give

(B) treat

(C) leave

(D) mention

131. Any employee wishing to leave the workplace for any reason during business hours must -------- a
special leave form.

(A) sign

(B) signs

(C) to sign

(D) was signed

132. One of the -------- moments of my life was the moment that I saw the face of my new-born daughter
for the first time.

(A) great

(B) greatest

(C) greatly

(D) greatness

133. The marketing think-tank believes that the next ten years will see an enormous -------- in travel and
other leisure-related industries.

(A) expand

(B) expansive

(C) expansion

(D) expansively .
134. The chief executive officer is particularly -------- that recent staff surveys have shown a severe drop-
off in employee satisfaction.

(A) concern

(B) concerns

(C) concerning

(D) concerned

135. The company may have to -------- some production procedures which, since the earliest days, have
always been done by skilled craftsmen.

(A) process

(B) calculate

(C) automate

(D) manufacture

136. In order to be registered for our 5-year warranty, please send us the following postage-paid
registration form -------- 7 days of purchase.

(A) by

(B) until

(C) within

(D) before

137. The Department of Industrial Relations no longer believes that -------- reviews of employee pay and
conditions are necessary.

(A) most regularly

(B) more regular

(C) regularly

(D) regular

138. Company employees may request special -------- in the case of family emergencies or other
unforeseeable events that require special consideration.

(A) leave

(B) policy

(C) version

(D) survey
139. In order to operate -------- in today’s dynamic business environment, our company must reward the
creativity and energy of our employees.

(A) competitively

(B) magnificently

(C) productively

(D) totally

140. The management has assured all staff that anyone -------- the professional development seminars
will receive a certificate thanking them for their participation.

(A) attend

(B) attended

(C) attending

(D) to attend

141-143.

NOTICE TO EMPLOYMENT ADVERTISERS AND JOB SEEKERS

Misleading advertisements placed in the employment -------- of our newspaper can result in hardship
and time wasted by those who are looking for jobs, and this is certainly unacceptable. Placing false ads
that are misleading is an offence against the Trade Practices and Fair Trade Act.

141.

(A) area

(B) section

(C) branch

(D) department

Any -------- wishing to place a want ad with us should keep in mind that all advertisements should include
a job title, a clear -------- of the job, and the income basis and be placed under the appropriate category.

142.

(A) employees

(B) employs

(C) employment

(D) employer

143.

(A) information
(B) subscription

(C) description

(D) requirement

For further information, contact the Department of Fair Trade at 755-5720 during business hours.

144-146.

COMMUNITY ANNOUNCEMENTS

Census night is November 8. Remember to fill in the census form you received in the mail to make sure
that you and your family members are -------- . Tick off one of the boxes asking you whether you are
married or, if you are single, and specify the number of -------- you have if you are married, in the space
provided. Previous census forms have been quite confusing, and -------- residents did not respond
accurately, leading to the gross under-reporting of our actual population. However, we have made some
alterations to make it a lot simpler this year.

144.

(A) accepted

(B) counted

(C) granted

(D) understood

145.

(A) young

(B) family

(C) children

(D) baby

146.

(A) much

(B) many

(C) as

(D) whole

147-149.

THE INSTANT PLAYER'S GUIDE

INSTANT GAME INFORMATION

Current and Upcoming Games

The quantity of tickets ordered and/or distributed may vary and -------- affect the presented prizes.

147.

(A) must

(B) would

(C) could

(D) should

For further information -------- the prizes, call the OLGC Customer Excellence Center toll-free at 1-800-
755-8959.

148.

(A) regarding

(B) alike

(C) near

(D) amid

Instant winning tickets must be redeemed -------- the “Prizes Must Be Claimed by” date printed on the
back of the ticket.

149.

(A) under

(B) before

(C) among

(D) after

150-152.

Latin Group Honors Gabrielle Gonzales

SAN DIEGO - Puerto Rican pop star Gabrielle Gonzales will be named the Latin Recording Academy’s
Person of the Year for his accomplishments as an entertainer and humanitarian during the year 2006, the
academy said yesterday.

At a special dinner and concert in New York on November 1, Mr. Gonzales -------- with this prestigious
award.

150.

(A) honor

(B) honoring

(C) is honoring
(D) will be honored

A great portion of the proceeds from the evening’s extravaganza will go to the Gabrielle Gonzales
Foundation, which advocates the -------- of unprivileged children around the globe. According to the Latin
Recording Academy President, Ricky Rodriguez, Mr. Gonzales’ musical -------- are matched by his
endeavors as an advocate for the welfare of unprivileged children around the world.

151

(A) wills

(B) claims

(C) trials

(D) rights

152.

(A) performances

(B) accomplishments

(C) productions

(D) creations

153-154.

TO: All staff members

FROM: Jenny Lee, HR Director

SUBJECT: Vacation days

Some changes regarding our company vacation policy here at Johnson & Johnson Incorporated have
been made. It is now mandatory for everyone to submit a completed vacation request form at least 2
weeks in advance to get the vacation days you want. This, of course, is the result of the problems we had
last year when too many employees took time off in June to see the World Cup. As you know, June was a
very busy time for us, and we ran into big problems.

The form is available at the Human Resources Department. You are to fill it out and submit it to your
immediate manager to get approval. Once ir has been approved, ir will also be sent up to me ro get my
approval. In case your manager feels that the timing of your request is not proper, then he will have the
authority to deny your request. Therefore, I suggest that everyone hand in your requests early. Thank
you for your cooperation.

153. What is the purpose of the memorandum?

(A) To notify employees of an organizational reshuffling within the company

(B) To make an adjustment in the length of vacation days

(C) To introduce a new company benefits package

(D) To provide an update on a company rule

154. What is NOT mentioned in the memorandum?

(A) All requests for time off must be made officially.

(B) The company ran into some difficulties with a lack of staff in the previous summer.

(C) The manager must consuit with the director before turning down a request.

(D) The HR Director has the last say in the requests made by the workers.

155-157.

G&G INC

General and Green, Inc.

One Security Drive

Nicholasville, Kentucky 40356

Ned R. Urschel, Vice President and Managing Director

October 29, 2006

Unisys Ltd.

2F, Bay Center Building

Detroit, Michigan 70456

Attention: Mr. Stanley Cooper, Vice President

Dear Mr. Cooper,

General & Green will be conducting our annual training class for middle management staff between
November 8 and 15, 2006, and would like to invite the members of your staff to attend. This year, we
have invited some of the top managers of our industry to come and share their little secrets.

Also, this is a reminder that all the attendees will need to travel to Lexington, Kentucky, a day before the
start of the training. Once you provide us with confirmation of your attendance, we will forward the
training agenda and accommodation information based on the number of managers you will be sending.

I look forward to your positive response to this very important training offer.

Best regards,

Ned R. Urschel

155. Who will most likely be attending the training?

(A) Mr. Ned Urschel

(B) Mr. Stanley Cooper

(C) All Unisys Limited’s staff

(D) The managers of Unisys Limited

156. On which date should the invitees arrive in Lexington, Kentucky?

(A) October 29

(B) November 7

(C) November 8

(D) November 15

157. What will Mr. Cooper receive once he makes his decision?

(A) An invitation card

(B) The hotel key

(C) The itinerary

(D) A guest list

158-160.

Hi-Tech Zone Industries is pleased to announce the appointment of three new staff members this month.
The quality of these appointments is an indicator of our commitment to technological innovation and
expansion into world markets.

Firstly, we'd like to welcome Michael J. Slater to our Sales Department. Michael has been recruited
directly from Nashville University's well-known business faculty. He'll be part of a new sales team and be
put in charge of the important task of boosting our presence in Asian markets. Michael is a business
graduate who speaks and writes fluent Chinese, and we'd like to welcome him aboard.

Our Design and Testing Unit now has an extra engineer. Her name is Sonia Rubinstein, an engineering
graduate from the Newport Institute of Technology, who has a postgraduate degree in testing
engineering. We're sure she'll be a valuable asset. Sonia is married and has one child and has recently set
up house in nearby Waterford Estate.

And finally, we have managed to recruit a star in the area of business psychology: Dr. Janet Pearson,
formerly a lecturer at Seattle University, who will be heading our Market Research Department. Of
course, she is not just a brilliant academic but also has nine years of senior management experience at
IBM. Welcome, Janet!

158. In which department does Mr. Slater work?

(A) Marketing

(B) Personnel

(C) Engineering

(D) Sales
159. What do the three people mentioned in the newsletter have in common?

(A) They graduated from the same university.

(B) They work in the same department.

(C) They have joined the firm recently.

(D) They all have postgraduate degrees.

160. Which of the following is NOT true about Ms. Pearson?

(A) She has the highest level of education out of the three.

(B) She used to teach at a university.

(C) She has an extensive management background.

(D) She considers herself to be a very talented person.

161-163.

Space for living

ASK A DESIGNER AT HOME DECOR EVENT

Come and talk to HOME DECOR’s design consultants. They’ll answer your questions about interior
designing and give you tips on how to create beautiful rooms you will love. Brought to you by Space For
Living, HOME DECOR’s Design Series.

June 30 1-3 p.m.

HD Burlington
June 31 1-3 p.m. & 6-8 p.m.
July 1 1-3 p.m.
HD Vaughn
July 3 6-8 p.m.
HD North York July 2 1-3 p.m. & 6-8 p.m.
July 4 1-3 p.m.
HD Markham
July 5 6-8 p.m.

Join us for this exciting event, and receive a special gift. Tickets are available at your local HOME DECOR
store. For further details, visit HOMEDECOR.com.

161. Who would most likely be interested in attending the event?

(A) Students who are studying to become designers

(B) Homemakers who want to improve the ambience of their homes

(C) Employees of HOME DliCOR who want some consultations

(D) Shoppers who are looking to save some money

162. What is true about the event being held at the HD North York Store?

(A) It will be held only one time.

(B) It will run the longest.

(C) It will be a one-day event.

(D) It is scheduled on the last day.

163. How can one receive admittance to the event?

(A) By picking up a ticket

(B) By writing to the store

(C) By purchasing some goods

(D) By getting permission from a design consultant

164-166.

DATA STORAGE ONLINE

We are all well aware of the rapid growth of online databases. This has affected all levels of data storage,
from the grandest government archives to the largest corporations and educational institutions all the
way down to personal journals and family financial records. On the one hand, this transformation of the
way that data is stored offers tremendous environmental advantages: much more data can be stored in a
much smaller physical space and yet is more-easily available to more people. There is no need to print
pages and then physically store them. More and better-organized information is more easily available
without storage problems. Have we reached some kind of “infotopia”? Perhaps, but there is a serious
downside, and that is the problem of document security. Computer systems, which are mostly
continuously connected to the Internet, are all too prone to being hacked. This can be done for criminal
reasons or simply because of the satisfaction that hackers get from cracking apparently secure
information systems. New opportunities for theft, espionage, blackmail, and political dirty tricks are
already in existence.

164. What is the article about?

(A) The pros and cons of using webpage storage systems

(B) The increasing use of computers in government offices

(C) The dangers of hackers who constantly steal information from others

(D) The great opportunities available for people with computer skills

165. Which of the following is NOT mentioned as a benefit of using the online storage system?

(A) It uses less space to store more information.

(B) It proposes to be environmentally friendly.

(C) It facilitates the accessing of information by a greater audience.

(D) It completely eradicates the recycling problem.

166. According to the article, what has this new way of storing information opened its doors to?
(A) Further research of online storage systems

(B) A boom in computer-related industries

(C) Illegal activities involving some individuals

(D) An awareness of the environmental problems

167-171.

Nature’s Pantry: a Taste of Country-style Cooking

By James Morrison

Don’t let the very 1970s style name of this place discourage you. What it has to offer is a simple menu
with a French and Italian emphasis, but the food is put together with the freshest of ingredients and a
great deal of imagination. A dinner at Nature’s Pantry really is worth the drive (it’s around 40 minutes
from downtown Brisbane). Located in a quiet, leafy neighborhood, you will be treated to stunning views
of the city.

Last Thursday was a fine evening, so we took our seats on the deck. The decor is pleasant and not at all
overpowering, and the welcome was friendly and efficient. So far so good. My partner and I opted for a
shared tray of appetizers. This was a beautifully presented selection of small quiches, slices of salami,
and smoked meats served with the freshest of fresh tomato slices and whole basil leaves and a variety of
olives.

Now confident in the chef’s competence, we selected a set menu at $40 per head, which included wine.
My partner chose a seafood soup as an entree. There were plenty of generous pieces of crab, shrimp,
and fish, all combined in a rich and creamy sauce once again lifted by fresh herbs. I had a wonderful slice
of meatloaf served with crisp broccoli.

As a main course, I could not resist the fillet steak, which was cooked to perfection and accompanied by
a light sauce of cracked pepper, wine, and cream. My partner chose the veal served with a mushroom
sauce. The chef's choice of wines to accompany these dishes was excellent. My partner and I were both
reduced to silence by the richness of the flavors. There is no finer compliment to make about a meal!

By now we were simply too overwhelmed by the generous servings of rich food even to consider the
desserts on offer, but we certainly intend to go back to sample them in the not-too distant future! This
restaurant is highly recommended.

Nature’s Pantry is located at 101 Cerce Circle, Belgrave. Open every evening from 6:30 p.m. Reservations
are essential at 678-8888.

167. What is the writer’s opinion of the restaurant?

(A) He feels that the place needs a new name.

(B) He was more than satisfied with the food.

(C) He believes it’s a bit too far from the city.

(D) He thinks the service could use some improvement.

168. What can be inferred about Nature’s Pantry?

(A) It was established in 1970.

(B) it is located on a hillside overlooking the city.

(C) It is owned by a French-Italian individual.

(D) It only accepts reservations for group bookings.

169. Which of the following did the writer NOT have at the restaurant?

(A) Seafood soup

(B) Meatloaf

(C) Fillet steak

(D) Wine

170. For what reason did the writer NOT have the dessert?

(A) It was too expensive.

(B) He was too full.

(C) There wasn't anything he liked.

(D) It was too rich in flavor.

171. The word “generous” in paragraph 5, line 1 is closest in meaning to

(A) benevolent

(B) favorable

(C) plentiful

(D) kind

172-174.

Sports and relaxation facilities

If you need to work out or just chill out, you can find exactly what you need here at the Dusseldorf
Convention Center’s Health Club. The health club is located on the first floor with a great view over the
atrium. Personal trainers are available as well as specialist masseurs and relaxation classes. Our weight
room is state of the art and is always supervised (open from 6:00 a.m, to 11:00 p.m. every day). A spa
and sauna (mixed gender) is available right next door as well as a massage room - but please book in
advance. Morning and evening yoga and tai chi classes are also available with our expert teachers. You
can also book a game of squash or try our heated lap pool (6:00 a.m. to 11:00 p.m.).

To get all the benefits of our 5-star facilities, why not try one of our recreation passes? For only $30, you
can have unlimited access to our facilities for an entire week. *A day pass will cost you just $ 10.
To find out more, call on our knowledgeable concierge. He can tell you how to arrange a fantastic
exercise and relaxation program to suit your schedule.

* Personal trainers and massages are not included in this price. Please call the reception desk for details.
Please note that children under the age of 16 must be accompanied by an adult.

172. Where would one read this notice?

(A) In a newspaper

(B) At the health club

(C) At the swimming pool

(D) In the Dusseldorf Convention Center

173. Which of the following is NOT inclusive with a day pass?

(A) The use of the heated lap pool

(B) Entrance to the weight room

(C) Admission to participate in the morning yoga class

(D) A custom-made program by a personalized trainer

174. What implication is made about the health club?

(A) It does not make any profits on long-term memberships.

(B) The place may be dangerous to unattended minors.

(C) Members will be able to lose weight quickly.

(D) All equipment in the gym will be updated very soon.

175-177.

Michael Fraser

43-A Raglan Rd.

North Dublin, 4478

Ph: (082) 331-8876

March 12,2006

Accounts Department

South-East Power Supplies

First Avenue

Dublin, 2008

Dear Madam or Sir,

I was surprised and disappointed by a letter from your agency threatening me with the disconnection of
my power supply. I am an elderly pensioner suffering from a variety of ailments, and I expect to be
treated with more consideration, especially as I have faithfully paid all my electricity bills for the last 45
years!

The reason for my anger is that I have not only paid the bill but also informed you that I had paid it. So it
appears that I made a special trip to your office on the morning of March 5 for nothing. One of your
employees even told me that the mistake would be rectified and apologized!

Here, once again, are the details of my receipt: the receipt number is AQ3567X56-1. It is dated February
2, 2006. It is for the amount of $47.50 and covers the supply of service between January 1 and 31.

I trust that you will correctly rectify your records this time.

Yours sincerely,

Michael Fraser

175. Why is Mr. Fraser angry?

(A) His electricity was recently cut off.

(B) He has not yet received his paycheck.

(C) He was billed for unnecessary charges.

(D) He was falsely accused of nonpayment.

176. When was the electricity bill paid?

(A) March 5

(B) March 12

(C) February 2

(D) January 31

177. Which of the following statements about Mr. Fraser is correct?

(A) He has always been late with his payments.

(B) He will be going into retirement soon.

(C) He is suffering from a serious illness.

(D) He tried to settle the misunderstanding before.

178-180.

Belgravia Boys’ Grammar School Angelus Boulevard Belgravia Victoria 5009

Currently seeking: Assistant Teacher-Librarian

Full-time for Term 2 with the possibility of continuation

Belgravia B.G.S. requires a qualified and experienced teacher-librarian for its Junior High School. This will
be a full-time position for the second term with the strong possibility of continuing work on one of our
campuses. Experienced and dynamic candidates who possess either a graduate diploma in education
(teacher- librarianship) or a bachelor's of education (teacher-librarianshipl are encouraged to apply. One
of the principal tasks will be to guide students through the computerized catalog. The successful
candidate will also have to train students in advanced online searching.

Interested applicants are invited to contact the Deputy Principal (Staffing) at 673-2215 should they have
any enquiries regarding the position or the school.

Please send your letter of application, with curriculum vitae, police clearance, and a photocopy of your
teaching diploma, in triplicate, by Wednesday, August 5 to:

The Deputy Principal (Staffing)

Belgravia Boys' Grammar School

Angelus Boulevard

Belgravia

Victoria 5009

178. What is NOT true about this position?

(A) The job can lead to a permanent position.

(B) A person living in the city is preferred.

(C) The seiected person will work closely with students.

(D) Having a related degree can be beneficial in getting the job.

179. Which of the following is NOT required?

(A) A copy of a resume

(B) A duplicate of a teaching certificate

(C) An introductory letter

(D) A letter of recommendation

180. How can one receive further information about the school?

(A) By calling the school

(B) By writing a letter to the principal

(C) By logging on to the school homepage

(D) By visiting the school in person

181-185.
Dear Mr. Wong,

This is my first day back from my trip to Asia. I wanted to send you a note right away to thank you for the
warm hospitality and help you provided during my visit. You and your staff demonstrated incredible
professionalism, kindness, and talent in all your efforts. The presentation to the leadership team was
unanimously well received.

My two trips to Singapore over the last three months have solidified my opinion and belief that you and
your team are definitely the right choice for our next groundbreaking project. I feel very confident that
you will spearhead a very successful initiative for us.

I will formally prepare the proposal details to send to my Chief Executive Officer, and I recommend we
take the next step and formalize a contract for this upcoming project with you. Once that has been
drafted, I would like you and your senior members to take a trip to our offices here in New York to review
the final details together. We will make all the necessary travel arrangements once we have a better idea
about the timing.

I trust that this will be good news for you and your team. Please contact me with any questions in the
meantime. Will be in touch with you early next week.

Sincerely,

Wayne Forman

President, PGI Communications

To: Claire Lauder, CEO

From: Wayne Forman, President

Date: March 19, 2006

Re: Quick notes on my trip to Asia

Claire,

I just wanted to send you a quick note before my formal proposal regarding my trip to Asia and my
assessment of the Adventure Media Services Group.

As discussed briefly, my trips to Singapore over the last several months have proved to be very helpful in
determining our next partner in our Project Best initiative, Adventure Media Services presented
exceptional credentials, substantiated by further meetings, research findings, and facility tours.

I will be preparing my draft notes for the formal proposal, which I will submit for official
recommendation by the end of the week.

With your approval, we will then have the senior members of the Adventure Media Services join us here
in New York to work out the details.

Please keep your calendar open for their visit early next month.

In the meantime, it you have any questions, please let me know.

Wayne

181. What is the purpose of Mr. Forman’s letter?

(A) To request a further update on the information discussed while he was in Singapore

(B) To show his appreciation for the friendly reception and treatment during his trip

(C) To set up an appointment to meet with the president of Adventure Media Services

(D) To notify Mr. Wong that he will be making a trip to Singapore to check out the operations

182. What can be inferred about Mr. Wayne Forman?

(A) He often makes business trips to Singapore.

(B) He has made up his mind to work with Adventure Media Services.

(C) He has completed drafting the contract.

(D) He does not get along well with his boss.

183. What does Wayne say he will do by the end of this week?

(A) Go to Singapore to meet with Mr. Wong

(B) Prepare a summary of his trip to Singapore

(C) Set up the travel arrangements for the Singapore executives

(D) Draw up the first copy of the official outline

184. What does Wayne want Claire to do after reading the memo?

(A) Call Mr. Wong to thank him for the hospitality

(B) Set up a meeting with the lawyers to discuss the contract

(C) Read over the draft of the agreement

(D) Mark some dates on her calendar

185. What will Wayne do if Claire approves his proposal?

(A) Take another trip to Singapore to meet with Mr. Wong

(B) Write up a summary of his trip to Asia for the directors

(C) Arrange flight details and accommodation for the guests

(D) Send an e-mail to Mr. Wong to propose a joint project

186-190.

Dear Ms. Lawrence,

Your subscription to Travelways Magazine is up for renewal in just a few issues. Please fill out the
attached renewal form, and mail back the pre-paid card in order to prevent any disruption in your
service.

Again, we would be delighted to offer you the 40% savings off the newsstand prices, and, if you submit
your renewal within the next 30 days, we will add on another 6 weeks of issues for free.

We know that you are an avid reader, and we really appreciate your continued support of our
publication. Our annual package of travel coupons, along with a weekend stay at the Grand Hotel, which
is offered to customers who have subscribed with us for 5 or more years, will arrive shortly after you sign
up for another year.

As always, please contact us with any questions or suggestions at (516) 228-6777 to speak with me
directly, or write to me at jkl@travelways.com.

Thank you!

Sincerely,

Jane K. Lee

Travelways Magazine

Dear Ms. Lee

I am writing to confirm that I will not be renewing my subscription to Travelways Magazine when my
subscription period is up at the end of this month.

Thank you for your generous offer of the 40% savings along with 6 weeks of free issues. I have
thoroughly enjoyed receiving the magazines over the last 7 years and would definitely be continuing my
subscription if I were remaining in this country.

I am transferring within my company to another country's office and will no longer be working in the
travel industry sector in my new position. As much as I have enjoyed the information in your magazine, I
will need to focus on my future responsibilities and will not have much time outside of them.

Your magazine is outstanding, and I will strongly recommend it to my colleagues and friends.

Yours truly,

Lia Lawrence

186. Why was the first letter written?

(A) To inform an existing customer about a new kind of magazine

(B) To solicit the magazine to get a new customer

(C) To notify a customer of a payment made

(D) To remind someone of an upcoming subscription renewal

187. According to the first letter, what is an added advantage of responding within the next month?

(A) A number of issues will be given away at no cost.

(B) A savings of 80% off the cover price will be provided.

(C) A surprise gift will be sent along with the first issue.

(D) An annual package of travel coupons will be mailed.

188. How does Ms. Lawrence respond?

(A) She will renew her subscription for another year,

(B) She will only renew if she gets additional discounts.

(C) She wishes to cancel her subscription.

(D) She wants a little time to think about renewing.

189. What does Ms. Lawrence mention about the magazine?

(A) She thinks there are too many ads.

(B) She will refer it to her co-workers.

(C) She is not very happy with the stories.

(D) She wants it sent to another office.

190. What would Ms. Lawrence have received for subscribing to the magazine if she had renewed her
subscription?

(A) Free flight tickets

(B) A free subscription for a year

(C) A gold pendant

(D) A free stay at a hotel

191-195.

Sender: John Nichols

Date: March 1, 2006, 10:04 a.m.

Receiver: Parents of Junior Kindergarteners

Title: Funfair Committee

Hello parents,

I hope that all parents have received the hard copy memo distributed earlier this week regarding the
Funfair Committee volunteer call. We just wanted to remind all parents of the Junior Kindergarten class
about the many areas to volunteer in - the silent auction, snack preparation, setting up of displays, and
chaperoning the party afterwards. The Funfair is scheduled tor the first Saturday of April (April 6) and will
run from 2:00 - 5:00 with the party scheduled for 5:00-6:30.

Donations of prepared snacks will be accepted. Please sign up your offering on the list posted on the
classroom door. Additional crafts and other donations may be left at the front office.

If you have any questions, please feel free to write me, or stop by my office to discuss the matter.

We hope that we can work together to make this year’s Funfair a roaring success!!

Thank you! See you all at the Funfair!

Sender: John Nichols

Date: April 10, 2006 11:15 a.m.

Receiver: Parents of Junior Kindergarteners

Title: Funfair Results

Hello parents,

Thank you very much for all your efforts and individual contributions to another successful Funfair event
for our school!

We have surpassed past years’ results by making over $400 from our silent auction. We are happy to
announce that we will be donating all the funds to our local orphanage to help needy children purchase
the items necessary tor their daily lives.

The party was also enjoyed by ail those who attended. A special warm thanks to the chaperones who
dedicated their time to ensuring that the event went smoothly. Also many thanks to those parents who
stayed another hour to help clean up.

The official report of all the auction results will be posted on the school bulletin board outside the main
office for your viewing.

Have a wonderful spring. We will talk again soon!

191. What will happen at 5 o’clock on April 6?

(A) The display stands will be set up.

(B) The selection of volunteers will take place.

(C) The Funfair will start.

(D) The party will begin.

192. According to the first e-mail, how can those interested offer goods to the event?

(A) By calling the school

(B) By putting their names on a list

(C) By talking to Mr. John Nichols

(D) By showing up on the day of the event

193. What is the purpose of the second e-mail?

(A) To ask for some donations

(B) To thank participants for their time

(C) To provide details of the event

(D) To invite parents to a school event

194. What can be implied about the posting of the auction results?

(A) The school has made a lot of money.

(B) There weren’t enough donations this year.

(C) The school does not have anything to hide.

(D) The parents are very suspicious of the results.

195. What time did the parents who helped clean up leave?

(A) 5:00

(B) 6:00

(C) 6:30

(D) 7:30

196-200.

Page 1 of 2

Facsimile

PJ Electronics

225 Cedarbrae Road

Albany NY

Tel: (518) 955-5847

Fax: (518) 955-4983

E-mail: jnewman@pjelectronics.com

To: Mr. Jason Weatherspoon (Management of Towne Plaza)

Re: Error on the bill

Dear Sir,
As we discussed over the phone this morning, I am sending you a copy of the receipt along with this fax.
To remind you once again, I noticed an error on the bill after I returned from my business trip to Los
Angeles. I was charged for a movie I did not watch on November 19. I know that I should have checked
with your front desk during checkout, but I was in a hurry to catch my plane and did not get a chance to
look at the bill carefully.

I hope that this is a mistake that can be corrected right away. Please respond ASAP, as I have to submit
my expense receipts to my Accounting Department. If you have any questions, please call me at my
office.

Thank you, and I hope to hear from you soon.

Julie Newman

Sales Manager

PJ Electronics

Page 2 of 2

TOWNE PLAZA

LOS ANGELES

Julie Newman

225 Cedarbrae Road

Albany NY 12206

Room No. 1705

Arrival 11-18-06

Departure 11-20-06

A/R number

Group Code

Folio/Invoice No.

Reference #

Page No. 1 of 1

Cashier No. 130

Date Description Charges Credits

11-18-06 Long Distance Call 17.20
11-18-06 Internet Access 19.90
11-18-06 On Command Movie 12.99
 11-18-06 Room Service Dinner 34.86
11-18-06 Accommodation 139.00
11-18-06 Occupancy Tax 21.68
11-19-06 Room Service Breakfast 29.47
11-19-06 Room Service Dinner 38.63
11-19-06 On Command Movie 13.99
11-19-06 Accommodation 139.00
11-19-06 Occupancy Tax 21.68
Total 488.40 0.00
Balance 488.40

“The hotel is owned by Towne Plaza Los Angeles Corporation and managed by Interstate Hotels and
Resorts."

196. What is the purpose of the facsimile?

(A) To book a hotel room

(B) To send an invoice to a customer

(C) To complain about some bad service

(D) To provide proof of the claim made

197. What most likely is the reason why Julie is in a hurry to hear from the hotel?

(A) She wants to finish her work and go home for the day.

(B) She is in a hurry to catch an airplane.

(C) She wants to get reimbursed for her expenses.

(D) She is a very impatient person.

198. By how much was Ms. Newman overcharged?

(A) 12.99

(B) 13.99

(C) 19.90

(D) 21.68

199. How many nights did Ms. Newman stay at the hotel?

(A) One

(B) Two

(C) Three

(D) Four
200. Which of the following did Julie NOT do in her room?

(A) Watch a movie

(B) Surf the web

(C) Have meals

(D) Get her suit pressed

Test 5

101. ------- economic growth rates have stagnated over the last 6 months, we cannot expect any rise in
the value of the dollar.

(A) So

(B) As Han's answer

(C) For

(D) Although GPT's answer

102. It seems certain ------- our industry will be faced with multiple challenges in the near and medium
term, principally because of changes in the international political landscape.

(A) because

(B) that

(C) for

(D) so

103. One of the city’s landmark department stores has filed for bankruptcy; however there is no
indication that the historic building ------- will be demolished or redeveloped.

(A) it

(B) its

(C) it’s

(D) itself

104. Mitusa Motors today announced that its headquarters ------- to the port city of Kumamoto in order
to take advantage of cheaper transportation costs.

(A) relocated

(B) relocating

(C) have relocated

(D) will be relocated

105. Any reports produced by this department should be edited and proofread ------- by someone other
than the writer.

(A) equally

(B) apparently

(C) exclusively

(D) thoroughly

106. The minerals boom has brought about an economic boom, which in turn has meant that real estate
values have ------- to record levels.

(A) rose

(B) raised

(C) risen

(D) been raising

107. In response to our question on overall customer satisfaction, 23% of respondents indicated that
they were somewhat or very ------- .

(A) dissatisfy

(B) dissatisfied

(C) dissatisfying

(D) are dissatisfied

108. A new strategic plan ------- increasing productivity was introduced at the last meeting of the board
of directors.

(A) in

(B) by

(C) for

(D) to

109. Employees at the Maroubra plant were ------- that operations would cease in approximately 6
months and that generous retirement packages would be given to all employees.

(A) informing

(B) informed

(C) informative

(D) information
110. The president ------- his difficult childhood with giving him the strength of character needed to
succeed in a fiercely competitive environment.

(A) provides

(B) credits

(C) rewards

(D) presents

111. ------- any surprise submissions this afternoon, the court case should be wrapped up today after 2
years of bitter wrangling.

(A) Declining

(B) Barring

(C) Allowing

(D) Regretting

112. When operating in a new culture, it is very important to be ------- of local practices which, at first
sight, may seem strange.

(A) respect

(B) respectful

(C) respective

(D) respectively

113. The report by Absolute Consultants advised that at least ------- year will be required before the
company can attain profitability.

(A) other

(B) others

(C) another

(D) the other

114. ------- that it is undesirable to treat our production line workers like robots, we have introduced a
policy of frequent job rotations.

(A) Recognize

(B) Recognized

(C) Recognizing

(D) Having been recognized

115. The Personnel Department has lost no time seeking a ------- for Dr. Roberts, who recently retired
after 30 years of service.

(A) consideration

(B) replacement

(C) maintenance

(D) position

116. Any employee wishing to terminate his or her employment before the end of the contract may do
so after giving 30 days written ------- .

(A) sign

(B) contact

(C) notice

(D) approval

117. The task of the high-profile planning committee will be to ------- the Asian Games organizers to
choose our city as the site of the next games.

(A) convince

(B) dispose

(C) present

(D) state

118. Government regulations state that no one can be ------- to the closed reading room without first
obtaining a security clearance.

(A) suited

(B) required

(C) admitted

(D) disposed

119. There can be no doubt that our Marketing Department has grown ------- confidence and ability with
each new success.

(A) in chi Han's answer

(B) with GPT's answer

(C) among

(D) between
120. The catering unit ------- that all patrons complete the questionnaire so that we can provide the best
possible service at the most reasonable cost.

(A) assures

(B) questions

(C) requests

(D) understands

121. New procedures for the operation of the security system will ------- to ensure that there are no more
delays in accessing the building on weekends.

(A) introduce

(B) introducing

(C) introduction

(D) be introduced

122. ------- application procedures have resulted in a drop in interest in our investment and other
financial services packages.

(A) Complicating

(B) Complicated

(C) Complicates

(D) Complicate

123. Customers need to consider carefully ------- kind of interior fittings will best satisfy both their needs
and tastes.

(A) which

(B) since

(C) that

(D) as

124. Before adding new stocks ------- your investment portfolio, why not attend one of our investment
seminars, where you will be able to meet our consultants in a small group setting?

(A) at

(B) to

(C) for

(D) with
125. Mining operations at the southwestern mine have been ------- until the question of ownership has
been resolved by the courts.

(A) halted

(B) carried

(C) endured

(D) registered

126. All employees are reminded that there is much satisfaction to be gained from ------- the community
in some voluntary capacity.

(A) serving

(B) deserving

(C) reserving

(D) preserving

127. ------- planning requires practical knowledge, attention to detail, an ability to listen to all stake-
holders, and flexibility.

(A) Attentive

(B) Effective

(C) Active

(D) Subjective

128. The purpose of this planning meeting is to ensure that our move to the new site will not cause any
------- in our services.

(A) illusion

(B) corruption

(C) instruction

(D) interruption

129. The CEO of Griffin Investments said today that he had absolutely no hesitation in ------- that his
company had always operated within strict, ethical guidelines.

(A) affirming

(B) completing

(C) orienting

(D) expanding
130. ------- for any reason you are unable to attend tomorrow’s meeting, please notify Ms. Clifton as soon
as possible so that the catering arrangements can be modified.

(A) Though

(B) If

(C) Except that

(D) Unless

131. For the ------- news and views on all important developments in the business world, make sure you
tune in to “Financial Focus” at 8:00 p.m.

(A) late

(B) later

(C) lately

(D) latest

132. The site selection committee will be making a final tour of all sites this afternoon ------- making their
final decision this evening.

(A) on

(B) in

(C) along

(D) before

133. One of the ------- aspects of the new headquarters is its closeness to the lively downtown area of
the city.

(A) please

(B) pleases

(C) pleased

(D) pleasing

134. The Mizuku Department Store advises its customers that the ------- amount of their purchases must
be paid within 30 days in order not to incur late fees.

(A) all

(B) full

(C) much

(D) every
135. Chief Engineer Mike Myers’ expertise ------- chemical materials has enabled him to move to the very
top of his field.

(A) against

(B) for

(C) on

(D) in

136. Should you require special leave for reasons other than ------- listed in the company regulations,
please discuss the matter with the Personnel Department.

(A) who

(B) whom

(C) them

(D) those

137. It is highly ------- that ail postgraduate students keep a daily record of their reading as well as a
personal journal.

(A) advise

(B) advised

(C) advising

(D) advisable

138. If all those present are in -------, we will adjourn this meeting for approximately 20 minutes to get
refreshments.

(A) agreed

(B) agrees

(C) agreeing

(D) agreement

139. In recent months, much academic debate has arisen ------- the government’s intention to privatize
the public transportation and ambulance services.

(A) by

(B) to

(C) with

(D) over

140. The job of ------- the production process has been given to a well-known engineering consultant.
(A) streamlines

(B) streamlined

(C) to streamline

(D) streamlining

141-143.

Halls will Come to Life with Music

Albert Hall and Royal Hall have disclosed their schedules for the upcoming season, with

everything ------- classical music to stand-up comedy acts and lots in between.

141. (A) over

(B) at

(C) up

(D) from

The Smiths are set to make their debut at 100-year-old Albert Hall on Jan 25, 2007. The

venerable venue ------- will host Bruce Thornton on January 17, Ron Ghanem on January 3,

142. (A) besides

(B) of

(C) also

(D) either

Terry Lightfoot on January 9, and folk superstar Judith Bachman on February 12, 13, and 14.

At Royal Hall, in its classical ------- , American soprano Rosemary Voigt, Canadian soprano

143. (A) series

(B) steps

(C) occasions

(D) separations

Jonathon Pierre, Canadian baritone Mel Finley, and Polish contralto George Podles are on the

bill.

144-146.

Thornhill Sales

Increased 124% in June

Trimart’s Housing Report gave Thornhill the number one ranking in sales for the month of June.

Sales in Thornhill increased by 124%, with 330 sales ------- to a May tally of 147.

144. (A) comparisons

(B) compared

(C) comparing

(D) comparative

This dramatic ------- was the result of the outstanding success of the Saxton Group’s launch of

145. (A) decrease

(B) lift

(C) reduction

(D) increase

their new, affordable subdivision Home Sweet Home.

In its first weekend, Home Sweet Home completely sold out its 152-unit inventory in the

Thornhill area. A more ------- increase of 16% was recorded in the Toronto region, comprised

146. (A) cautious

(B) careful

(C) moderate

(D) deliberate

of North York, East York, Etobicoke, York, and Central Toronto.

The total market area experienced a 5% increase in sales over May.

147-149.

Dreamaker

The professionals that make your nights comfortable

The Dreamaker Plus ------- the exclusive coil system everyone’s been talking about.

147. (A) takes

(B) features

(C) accounts

(D) calculates

For the past 50 years, the experts at Dreamaker have dedicated their time and effort to bring the
Americans a good night’s rest by using our reliable and proven technology.

Compared to any conventional spring systems available in the industry, the Dreamaker Plus has

nearly twice the coils of any others. Quality comfort layers and fabrics ------- to ensure a

148. (A) was used

(B) have been used

(C) are to use

(D) will be used

comfortable and durable sleeping surface.

By increasing the wire thickness in the outer two rows, Dreamaker Plus -------

149. (A) provide

(B) provisions

(C) providing

(D) provides

a firmer seating edge, increases the usable sleeping space, and helps to prevent that “roll out of

bed” feeling.

150-152.

Michelle L. Sinnott

The Mitel Limited

45 Landsdowne Road

Seattle, Washington

Dear Ms. Sinnott:

Mr. Steven Davis, who is currently employed as a junior accountant at your firm, has

recently shown his interest in a similar post with ------- and has provided your name as

150. (A) you

(B) us

(C) them

(D) him

a reference.

I would be grateful to receive any information regarding his work ethic, character,
and achievements. Furthermore, if you can provide your personal views of how his

------- with you have been and what your opinion is regarding Mr. Davis taking on

151. (A) facilities

(B) values

(C) services

(D) opportunities

full responsibility as an accountant in a very large and busy department, I would

appreciate it.

I am ------- aware that Mr. Davis graduated from George Brown College with an

152. (A) enough

(B) thoroughly

(C) entirely

(D) fully

accounting degree but I am more interested in how he has performed under your

supervision since he began working for you.

If there is any other information you feel I can use, I would appreciate it very much. I’d

like to thank you in advance and add that any information you provide will be treated as

strictly confidential.

Sincerely,

Brian S. Simpson

Accounting Manager

Coram Incorporated

(206) 755 8956

Questions 153-154 refer to the following form.

Order your free

Kitchen Fixer Upper’s Guide here

Hurry. Stocks are limited

FREE POSTAGE - NO STAMP NEEDED

Send to: Kitchen Fixer Upper, 747 Dundas Road, Suite #305, Toronto, Ontario M4S-251
[  ] Please contact me to arrange my ‘no obligation’ design and quote

[ ] Please send me a FREE Kitchen Fixer Upper’s Guide

[ ] Please send me a FREE brochure

Name: Leslie McCowan

Tel No.: 755-1207

Address: 247 Kennedy Road M1P-3B8, Toronto, Ontario

E-mail: lesliem@gostar.com

We have added you to our mailing list. If you wish to be removed from our mailing list, please call 1-800-
755-8978.

153. What does Ms. McCowan request?

(A) A price quote

(B) A guidebook

(C) A brochure

(D) An appointment

154. In which of the following situations should Leslie call the company?

(A) If she wants to receive a letter

(B) After she decides on the work date

(C) As soon as she wants to visit the store

(D) When she no longer wishes to receive mail

Questions 155-157 refer to the following message.

Date: January 22

To: Mary Moore

From: Rupert Baker

Re: Suggested schedule for French Spring Dinnerware ad campaign

This is one of our biggest projects so far, so let's get busy. Here is my suggested timeline. As you can see,
our first meeting with the clients is next Monday, and the final portfolio must be finished and approved
by the client no later than March 1.

Monday, Jan 25 Meeting with French Spring’s marketing people

Tuesday, Jan 26 Let’s have a brainstorming session and then work separately on creative ideas.

Friday, Jan 29 I've scheduled a tour of French Spring’s display center for the entire group.
Saturday, Jan 30 Let’s all meet in the studio to view designs and discuss.

Thursday, Feb 4 Finalize first presentation folio

Monday, Feb 8 First presentation to client

Rest of February Work on final presentation

What do you think? Please get back to me today. You have my email address. My cell phone number is
224-0099.

155. Why did Mr, Baker leave the message?

(A) To ask for some assistance with the project

(B) To receive feedback on a proposal

(C) To win a new project

(D) To make an appointment for a meeting

156. When will the staff meet to assess and produce new ideas for the work?

(A) Monday, January 25

(B) Tuesday, January 26

(C) Saturday, January 30

(D) Monday, February 8

157. What wii! Ms. Moore do after she reads the message?

(A) Submit the work she has done to Mr. Baker

(B) Give a presentation to the client

(C) Suggest her opinions on the timetable she received

(D) Get in touch with French Spring’s marketing people

158-160.

New York (April 14, 2006) - The famous New York institution, the Winchester Hotel, established in 1887,
has just announced its intention to enter the convention market. In a press release today, the hotel’s
management announced that it will demolish several adjacent buildings, which it also owns, to make
way for a new convention center to be known as the Winchester Center. The design, already approved by
the New York City Council, involves ultra-modem facilities that will be linked to the existing hotel by an
atrium.

One of New York’s most successful architects, the award-winning Lars Svendersen, has accepted the
challenge of creating a beautiful and functional new center while not diminishing the elegance of the
existing hotel. “My design intends to complement the beautiful Victorian structure. It is understated, but
at the same time elegant. It will also be multi-functional. The atrium will encourage informal meetings,
while the new convention center will offer state of the art audio-visual technology, exhibition halls of
several sizes, and, not far away, access to a health club, restaurants, and bars. My aim is to conserve the
best of a past world while offering a stimulating contrast in the design of the new center.”

158. What was NOT announced at the press meeting?

(A) A few nearby buildings near the hotel will be torn down.

(B) The planned structure will be attached to the hotel.

(C) The architectural sketch of the new building has been accepted by the city council.

(D) The design of the new building has won the Architectural Design of the Year Award.

159. What can be inferred about Lars Svendersen?

(A) He has a good chance of getting the job to design the new building.

(B) He has already established himself with his work.

(C) He has been nominated for the architect of the year award.

(D) He has a good relationship with the city council staff.

160. What will the new convention center NOT have in its new building?

(A) Restaurants

(B) A fitness center

(C) Theaters

(D) Exhibition halls

Questions 161-163 refer to the following letter.

December 1, 2006

Jessica Robinson

25 Miller Road

Sacramento, CA 95852

Dear Ms. Robinson,

We recently received an order of your new model Angle Grinder, which your salesman advised us to
offer as part of our handyman range. Although we have only had them in stock for the last two weeks,
we have already had 3 returns. Customers have complained to us that the locking ring simply does not
work properly, which causes the disk to fall off.

You can imagine our embarrassment. This is truly a dangerous situation, and we suggest that you stop
supplying this item immediately. You should also issue recall notices.
We are returning the entire order. Most of them are still in their boxes. I realize that your power tools are
generally of very high quality, so I hope you sort this problem out quickly for the sake of your reputation.

Please issue us with a credit notice for the entire value of the order.

Yours faithfully,

Paul Richman

Store Manager

161. What is the purpose of the letter?

(A) To suggest a different shipping method

(B) To place an order for some power tools

(C) To request a refund for faulty products

(D) To complain about a rude salesperson

162. What does the sender suggest should be done about the Angle Grinders?

(A) They should be packaged in stronger containers,

(B) They should have a longer warranty period.

(C) They should be taken off the store shelves.

(D) They should be reduced in price.

163. What is being sent along with the letter?

(A) A proof of purchase

(B) A copy of the invoice

(C) A refund request form

(D) An entire order of the products

164-166.

No need to wait in line to check out with

TIME-SAVING CHECK-OUT PROCEDURE

To serve our guests better, all details needed to check out have already been taken care of when you
checked in. In the early morning of your departure, please fill out the section at the bottom, and hang it
on the doorknob. Within the next hour, a statement with all charges will be slipped under your door.
Please make sure the statement is correct. If everything is in order, simply call the front desk.

From the mini bar:

Just place the key on the nightstand in your room as you leave.
Thank you for choosing Grand Suites.

164. Where would this information be found?

(A) In a hotel room

(B) At the hotel front desk

(C) On a notice board in the hotel lobby

(D) At the hotel bar

165. According to the information provided, what happens when a guest checks into the hotel?

(A) The guest gets added to the hotel’s mailing list.

(B) A complimentary breakfast coupon is provided.

(C) The guest’s luggage gets sent up the room.

(D) The check-out information automatically gets prepared.

166. What can be inferred about the procedure mentioned?

(A) It must be checked with the front desk clerk before proceeding.

(B) It is made to facilitate the process of checking out.

(C) It can be read on the notice board on the first floor.

(D) It was made as a result of complaints received from the guests.

167-169.

MOVIES

Ratings out of 5

IN THE MINOTAUR'S MAZE

This movie belongs to a completely new genre perhaps. It's a historical horror movie set in ancient
Greece, thousands of years ago. Filmed on location in beautiful Crete, it features beautiful young people
from ali over Greece being shipped as sacrifices to the Minotaur. The contrast between the sparkling
light of the Greek islands and the darkness of the mysterious Minotaur’s maze is stunningly done. A
gripping and visually impressive movie. ••• 1/2 Ben King

SWEAT AND BLOOD

This Spanish nonfiction movie set during the Civil War deservedly won the critics’ prize at last year’s
Toronto Film Festival. Filmed in a naturalistic style, it follows the lives of 4 once-close friends who are
separated by the war. Realistic and dramatic, it paints an all-too-believable picture of a world turned
upside-down by war. Recommended. (English subtitles) •••• Jane Stevenson

YOUNG HEARTS IN VENICE

This is an awful attempt at a “romantic drama." Young Hearts in Venice tries to exploit the Venetian
setting to give this very ordinary little story a lift but utterly fails. Two couples intent on a romantic
Venetian holiday accidentally meet. They spend time together and... you guessed it: there are
unexpected chemical reactions. The problem is that the script and acting are so poor that we couldn't
care less about any of the protagonists! Not recommended. • M.H.

RED RAIN

If you enjoy horror movies where city slickers unintentionally get stuck in sinister country towns, this
movie is for you. Red Rain is a finely crafted effort from one of the masters of schlock-horror, Jim
Middleton. There’s nothing new in the plot, but the special effects, decor, and script are excellent, and
the acting, mostly by unknowns, is also first-rate. •••1/2 Jane Stevenson

167. Which movie received the best review?

(A) In the Minotaur's Maze

(B) Sweat and Blood

(C) Young Hearts in Venice

(D) Red Rain

168. What do In the Minotaur’s Maze and Red Rain have in common?

(A) They were filmed in the same location.

(B) They were directed by the same person.

(C) They both bombed at the box office.

(D) They received the same ratings.

169. What does Jane Stevenson NOT mention about the movie Sweat and Stood?

(A) It was filmed during the Civil War.

(B) It received good reviews from the movie critics.

(C) It’s a worthwhile movie to see.

(D) It is based on a true story.

Questions 170-172 refer to the following letter.

September 25

Andrew Johnson

190 Arthur Road

Chicago, IL 60010

Dear Mr. Johnson

Please accept my apologies on behalf of Tyco Electrical Appliance Supplies. For a reason I really don’t
understand, your order was not processed in the usual manner, resulting in a delay in the delivery time.

No doubt you are anxious to receive your Electric Space Heater as soon as possible before winter really
sets in. We have given your order priority status, and you should receive your purchase tomorrow or the
following day.

As a goodwill gesture, I am enclosing in this letter a gift voucher which you can use at any Tyco Store.

Should you experience any further problems, please do not hesitate to contact me personally at 977-
0037.

Yours sincerely,

Carol Jackman

Head of Sales

170. Why was the letter written?

(A) To provide a detailed explanation of the shipping procedure

(B) To complain about a delivery that has not arrived

(C) To respond to a letter received from a customer

(D) To apologize for sending the wrong item

171. How is Carol going to compensate Mr. Johnson for the mistake?

(A) By providing a gift certificate to be used in the store

(B) By reducing the price on this order

(C) By delivering the products personally

(D) By calling the delivery service to place a special order

172. In which of the following situations should Mr. Johnson call Ms. Jackman’s direct number?

(A) If he feels that the goods received are too expensive

(B) if the shipment doesn’t arrive within the next couple of days

(C) If he does not receive a phone call from a sales representative

(D) If the order form is too complicated to understand

173-175.

RICHMOND

This large Art Deco style apartment is a rare opportunity for the discerning buyer. Situated in a building
constructed in 1938, it has original decorative features aplenty and is in perfect condition. It has three
bedrooms (2 master-size with river views), a large living area with separate dining room, and a balcony
also offering sweeping views. The kitchen and bathroom have been tastefully remodeled without
destroying any of the original feel. Located a stone’s throw from vibrant Hawkesbury Road, this
apartment combines comfort with rare elegance and convenience. Inspect now!

• Three bedrooms

• Dining area

• Large formal lounge with balcony and sweeping views

• Ground floor parking

• Many original architectural features

• Wood fireplaces

Please contact Brian Jones at 876-2288 or 555-2288 to arrange an inspection.

173. For whom is this advertisement most likely intended?

(A) Building managers

(B) Would-be homebuyers

(C) Real estate agents

(D) Architects

174. Which of the following amenities is NOT inclusive with the property?

(A) A fireplace

(B) Scenic bedrooms

(C) Underground parking

(D) A terrace

175. What are the readers asked to do?

(A) Come to the open house

(B) Call the owner of the apartment

(C) Get in touch with the real estate agent

(D) Talk to the building management staff

176-180.

To: Margaret@livingstone.com

From: gavinfoley@livingstone.com

Subject: Congratulations!

Hi, Margaret,
I’d like first of all to send you my congratulations. As you may have guessed, your interview last Thursday
went tremendously well, and your application for the position in our Paris office has been approved.
We’d like you to be ready to fly on June 4 because you'll need about a week to get adjusted to your new
environment. You’ll begin work orientation on the 11th.

I realize that you speak French fluently and you have spent time in France. However, I strongly advise you
to take advantage of the company's resettlement course, which includes ail kinds of benefits. Here is a
sample:

• You can update your French with a private tutor before you leave. This will particularly help you with
the technical aspects involved in your new position over there.

• We will give you several seminars on the French legal system and culture.

• Some advice on renting accommodations and paying for services will be covered as well.

As you know, our company has had offices in many different cities around the world for over 15 years, so
you really should make the most of our experience.

Please call me today, or call the Personnel Department for details of your orientation package, and I’ll be
pleased to answer any of your questions if I can.

Regards,

Gavin Foley

176. To whom is Mr. Foley writing this e-mail?

(A) A new employee who has just joined the company

(B) A colleague at a branch office in France

(C) A co-worker who has shown an interest in relocating

(D) A staff member who works in the Personnel Department

177. For what reason will Margaret be given a week to spend in France?

(A) To attend a conference

(B) To have time to settle in

(C) To look for a job

(D) To visit some clients

178. What can be inferred about Margaret?

(A) She is bilingual.

(B) She is not happy about relocating.

(C) She majored in French in university.

(D) She has been with the company for 15 years.

179. What will NOT be taught in the company’s relocation course?

(A) French laws

(B) How to pay the bills

(C) Where to get an affordable apartment

(D) How to talk to a client

180. What is implied in the e-mail?

(A) Many have gone through the course.

(B) Margaret is going to get in contact with Gavin today.

(C) Only a few applied for the position.

(D) The cost of living in France is very high.

181-185.

St. George

MEDIA

St. George Media, the publisher of leading consumer media titles including LIFE IN THE CITY, MOVIE
REVIEW, TEEN GOSSIP and BRIDE & GROOM, is hiring for the following roles:

Sales & Marketing

• Director, Interactive Sales

• Accounting Manager

• Interactive Marketing Manager

• Sales Manager

Web Production

• Project Manager

• Web Developer

• Web Programmer (minimum of 2 years experience)

If you have any questions or are interested in any of the above positions, please send your resume to
jslester@stgeorgemedia.com.

We thank all applicants, however, only those selected for interviews will be contacted.

From: suziemiller@webstarters.corn

To: jslester@stgeorgemedia.com
Date: December 8, 2006

Subject: Another alternative solution

Good morning,

First of all, I want to mention that I am an avid reader of one of your magazines. The articles in your
magazine deal with real issues, and I especially like reading those columns where the readers write in
about their opinions of the issues covered in your magazine.

The reason for my contacting you this morning is because I think I can be of some help to you at this
time. I came upon your job placement ad while browsing through your magazine. I immediately called a
person I know in your company to seek more information and realized that you are planning a major
facelift of your company website and are looking for the right people.

I know that the process of putting together a viable web team can be a slow process. I also know that it
can be very costly. I used to manage a web team at my past company, and we ran into problems we
could not anticipate.

Webstarters is a company that was established in 1990 with the purpose of helping companies like yours
set up and maintain websites. We have a team of experts that understands the balance of technology,
design, and content that creates an effective web presence. Webstarters’ development team combines
professional graphic design, Internet programming expertise, advanced technical skills, and website
marketing knowledge to create websites that are visually appealing, easy to navigate, and accomplish
your business goals.

I know that your intention is to have your own web team, but do consider other alternatives like
outsourcing to a company like mine. It just might be a wiser move. Please consider, and call me to
arrange a meeting to discuss the possibilities further. Thank you for your time.

Suzie Miiler

President

Webstarters

181. What type of business has taken out the advertisement?

(A) A web developing company

(B) A television studio

(C) A publishing company

(D) A wedding boutique

182. Which of the following individuals would be most qualified for a position mentioned in the
advertisement?

(A) A recent college graduate with a degree in accounting

(B) A sales representative who has two months of experience in his field
(C) A human resources manager with 2 years of experience

(D) A computer programmer with 5 years of hands-on experience

183. What is the main purpose of the e-mail?

(A) To seek further information about an open position

(B) To find out about the results of a job interview

(C) To show an alternative way of conducting business

(D) To subscribe to a magazine at a discounted rate

184. What is NOT mentioned about Webstarters in the e-mail?

(A) It was launched in 1990.

(B) It makes and maintains websites for companies.

(C) It is in the process of expanding its staff.

(D) Its owner has past experience in web-related work.

185. Which of the following magazines does Ms. Miller most likely read?

(A) LIFE IN THE CITY

(B) TEEN GOSSIP

(C) MOVIE REVIEW

(D) BRIDE & GROOM

Questions 186-190 refer to the following announcement and memorandum.

New Employee Workshop

It has been a tradition at our company to hold orientation workshops throughout the year for our new
employees. Those who have been with the company for less than a year are required to attend these
workshops.

Place: Saranton Hotel - Grand Ball Room

Date: November 20-21,2006

The purpose of these workshops is to provide the most updated training to our newest members of our
company. During the two days in November, each participant will get a chance to become acquainted
with our executive personnel as well as each other. Participants will also be exposed to our latest line of
products and will be informed of the company’s vision and goals for the year 2007.

Attendance is mandatory. Those who, for medical or personal reasons, cannot attend must get
permission from their immediate managers. Thank you, and I look forward to seeing you there.

James Conway
District General Manager

To: James Conway

From: Harry Stewart

Re: New Employee Workshop

Dear James,

You requested that all managers submit the names of their employees who will be attending the
workshop scheduled for November. Here is my list:

John Stack

Mary Fisher

Terry Dillon

Sean Gomez

These four people on my team will be in attendance. As for Lenny Brown, he has provided written
permission to be excused from the orientation. The reason for his absence is that his grandfather has
passed away, so he must make a trip to his home country to attend the funeral. The situation is
unfortunate for his family but as for the orientation, I think it will be okay. Lenny has been with us just
under a year, and I think he can afford to miss this orientation.

186. What is mentioned about the workshop?

(A) Everyone is required to attend.

(B) Only those with a good reason can skip it.

(C) Attendees will be given a medical checkup.

(D) The general manager will make a presentation.

187. How many days will the workshop last?

(A) One

(B) Two

(C) Three

(D) Four

188. What is the purpose of the e-mail?

(A) To provide the names of those who will be attending the workshop

(B) To get permission to be excused from attending the workshop

(C) To seek information about the directions to the hotel

(D) To inform the general manager about a co-worker’s father passing away

189. Who is exempted from attending the workshop?

(A) John Stack

(B) James Conway

(C) Terry Dillon

(D) Lenny Brown

190. What can be inferred about Sean Gomez?

(A) He is an immigrant.

(B) He has attended many orientations in the past.

(C) He has been with the company for less than a year.

(D) He is due to give a slide presentation at the workshop.

Questions 191-195 refer to the following e-mail and information.

From: Cindy Chow

Sent: Tuesday, November 14, 2006

To: Edward Ngan; GSS/MALAYSIA - Renee Anderson; GSS/USA

Subject: GSS Conference

Hello, With reference to the GSS Conference e-mail I sent on behalf of Michael O'Brien yesterday, I would
like to seek your confirmation on the availability of the New Office Visit, Lunch & Dinner on Wed,
December 6, by this coming Thursday, November 16. Additionally, if you have not yet confirmed with me
your schedule for the conference, please e-mail me ASAP.

Please note that you are expected to check in on December 6 and check out on December 8. Your room
will cost HK$800 net per night (breakfast for 1 included). However, if you would like to extend your stay
by checking in at an earlier date or checking out at a later date, please let me know because the rate will
be different and booking in advance is needed.

I've attached some information regarding the conference with this e-mail. Should you have any queries,
please feel free to e-mail me at cindy.chow@gss.com, or ring me at (852) 2255-1265.

Thanks & best regards

Cindy

GSS Conference Dec. 7-8, 2006

A brief schedule is as shown

Wed, Dec 6-New Office Visit / Lunch / Dinner (optional)

Thurs, Dec 7 - GSS Conference / Lunch / Dinner

Fri, Dec 8 - GSS Conference / Lunch

Hotel

All attendees are scheduled to stay at the Stardust Hotel.

Hotel address: 102 Campbell Road East

Hotel telephone: 852-2268

Shuttle Bus

We suggest taking the shuttle bus from the airport to the hotel. You can simply register yourself at
Counter A at the arrival hall of the airport. The fare is HKS130 per trip per person.

Our New Office

Our New Office’s address is Unit 707, 118 Campbell Road East, which is about a 5-minute walk from the
hotel.

Map

A map showing the locations of 1) our New Office. 2) the Stardust Hotel, and 3) the restaurant where we
will be dining on Dec 6 will be e-mailed to you later this week.

191. By when should the recipient of the e-mail respond if they are interested in visiting the new office?

(A) December 6

(B) November 16

(C) December 7

(D) November 14

192. What is implied about the hotel in the e-mail?

(A) It is very expensive.

(B) It only has non-smoking rooms.

(C) It is located within a walking distance of the airport.

(D) It will be very busy during the time of the conference.

193. For those interested, how will they most likely go to the new office?

(A) A car has been arranged to pick them up.

(B) They will catch a cab.

(C) A shuttle bus is available at the hotel.

(D) They will walk over.

194. Which of the following will NOT be sent this week?

(A) A map of the hotel

(B) A map of the new office

(C) A map of the restaurant

(D) A map of the conference place

195. Who will most likely send the maps?

(A) Michael O’Brien

(B) Cindy Chow

(C) Edward Ngan

(D) Renee Anderson

Questions 196-200 refer to the following memorandum and notice.

To: Larry Sinclair

From: John Letterman

Larry,

I am due to make the closing comments at our end-of-the-year party this Friday. I know it’s the day after
tomorrow and this is sudden notice, but I have to leave early that evening to catch a plane out of town.
Therefore, I must ask you to take my place that evening.

I was supposed to give a brief talk about our achievements and thank those who made significant
contributions this year. The speech will only be about 10 minutes long and I have already drafted a copy
of my talk, which I will give to you. I’m really sorry that I am putting this on you, but I promise I will make
it up to you.

Please drop by my office this afternoon.

COMPANY NOTICE

You are invited to ...

THE SIMPLETONS

The party of the year!

Please join us for the event of the year!

Who: All staff

When: Friday, Evening - December 15, 2006 6 PM until 1 AM

Attire: Formal (Black Tie Affair)

Itinerary: Pre-dinner Cocktails and Piano Bar

Opening Speech by Our President

Awards Ceremony: Employee of the Year

Contemporary European Cuisine Dinner

Dancing and Networking

Closing Comments: Vice President

Where: The elegant confines of the Old Mill Inn, 55 Old Mill Road, Kingston, ON M7X , 1G7 Tel. 243-2840

196. In the memo, the word “sudden” in paragraph 1, line 2 is closest in meaning to

(A) short

(B) surprising

(C) immediate

(D) important

197. On which date did Mr. Letterman write the memo?

(A) December 15

(B) December 14

(C) December 13

(D) December 12

198. Who wrote the message?

(A) The vice president

(B) The president

(C) The sales manager

(D) The personnel manager

199. What would be an appropriate outfit for the party?

(A) Jeans and a jacket

(B) A shirt and tie

(C) A suit

(D) A tuxedo

200. What can NOT be inferred about the notice?

(A) Everyone is invited to the event.

(B) It will be finished after midnight.

(C) There are speeches scheduled by the executives.

(D) The attendees will enjoy a buffet style dinner.

Test 6

101. Simms Engineering estimates that the proposed modifications ------- your original design will cost in
the region of $200,000.

(A) at

(B) as

(C) by

(D) to

102. All of the offices in the new complex ------- keyless entry systems, video interphones, and 24-hour
access to secure parking.

(A) save

(B) enter

(C) replace

(D) feature

103. It is becoming apparent that ail medium to large businesses will seek to ------- their operations by
reducing the number of middle managers.

(A) streamline

(B) streamlines

(C) streamlined

(D) streamlining

104. The president, ------- comments in a press conference last week aroused considerable criticism, will
again address the media today.

(A) who

(B) that

(C) whose

(D) what
105. All staff will be required to attend a seminar dealing with changes ------- operating procedures.

(A) in

(B) so

(C) about

(D) such

106. Many specialists believe ------- the housing boom will continue for some time unless the
government intervenes.

(A) if

(B) that

(C) what

(D) which

107. Westfield Finances believe that ------- member of each team should be allowed to contribute his or
her thoughts freely during brainstorming sessions.

(A) every

(B) other

(C) most

(D) several

108. A frequent ------- made by our regular clients is that we explain our operating methods in non-
technical language.

(A) request

(B) requesting

(C) requested

(D) requests

109. Our company has always sought the most ------- qualified and skilled practitioners in the field of
management.

(A) higher

(B) high

(C) highest

(D) highly

110. The staff here at Compudesign are ------- to satisfying the needs of all of our computer system
purchasers.
(A) vowed

(B) expected

(C) honored

(D) committed

111. Whether ------- not you have obtained security clearance, please fill in the logbook clearly and
accurately every time you enter this building on weekends.

(A) or

(B) if

(C) though

(D) also

112. When it comes to writing reports, we encourage you to ------- an emphasis on clarity and simplicity
of language.

(A) cause

(B) contact

(C) place

(D) elect

113. ------- details are subject to confidentiality requirements in accordance with the latest workplace
regulations.

(A) Contract

(B) Contracted

(C) Contraction

(D) Contracting

114. Applicants seeking special consideration must submit all the required documents ------- 5:00 p.m. on
Thursday at the latest.

(A) for

(B) among

(C) by

(D) between

115. ------- the formal part of this evening’s proceedings, you are all welcome to pass into the dining hall
for a relaxed buffet dinner.

(A) Followed
(B) Following

(C) Follows

(D) Follow

116. Graduates ------- qualifications in accounting, banking, or economics are encouraged to apply for
research positions in our company,

(A) to

(B) of

(C) at

(D) with

117. In today’s rapidly changing world, no professional can ------- to pass up the opportunity to upgrade
his or her qualifications.

(A) help

(B) leave

(C) afford

(D) include

118. And finally, something to look forward ------- the annual company picnic, which this year will take
place in beautiful Hyde Park.

(A) at

(B) to

(C) by

(D) on

119. A new Internet security system has been installed that ------- notifies the moderator when
guidelines are breached.

(A) obviously

(B) financially

(C) fiercely

(D) automatically

120. Anti tax-reduction lobbyists claim that the proposed tax cuts will ------- only the richest at the
expense of social welfare programs.

(A) attend

(B) dispose
(C) benefit

(D) compose

121. The legal officer is currently rewriting regulations ------- the personal use of e-mail and the Internet
during office hours.

(A) regard

(B) regards

(C) regarding

(D) were regarded

122. All tenants may access the building outside of normal office hours by entering ------- the security
door on the south side.

(A) on

(B) upon

(C) through

(D) between

123. After you have exited the operating system and shut down the projector, please flick the master
power switch to the “ ------- ” position.

(A) of

(B) to

(C) off

(D) over

124. The design committee is currently considering plans for a complex which will be able to ------- up to
120 shops and offices.

(A) deal

(B) found

(C) situate

(D) accommodate

125. Talents potters Agency is now ------- fashion models and actors with portfolios who wish to work in
advertising, film, or television.

(A) looking

(B) seeking

(C) extending
(D) equipping

126. We can expect ------- temperatures and calm conditions in the central and southern regions for at
least the next three days.

(A) moderate

(B) moderates

(C) moderately

(D) moderation

127. ------- way you look at the problem, it is ciear that no solution can be found without the creativity
and commitment of the staff themselves.

(A) Whichever

(B) Since

(C) Which

(D) That

128. It is often reported in the press ------- bonuses paid to chief executives are excessive and do not take
actual performance into consideration.

(A) of

(B) for

(C) that

(D) what

129. The high resolution camera introduced last December has ------- been superseded as a result of
recent technological developments.

(A) so

(B) already

(C) such

(D) yet

130. It has been ------- 40 years since our current president first walked through the doors of this
illustrious institution.

(A) entirely

(B) nearly

(C) ever

(D) most
131. ------- his appointment as our head of accounting services, Paul Robinson was working as a high-
powered merchant banker in London.

(A) Since

(B) Prior to

(C) Except

(D) Because

132. Our consultants are expected to conform to a high standard of ------- conduct in their relations with
clients.

(A) profession

(B) professions

(C) professional

(D) professionally

133. “Midnight Special” is a weekly ------- aimed at university students and young professionals who love
the vibrant music scene offered by our city.

(A) published

(B) publisher

(C) publication

(D) publishing

134. The management regrets that, due to an oversight, no advance notification ------- the decision to cut
power supplies was given.

(A) of

(B) as

(C) that

(D) because

135. The final choice of location is ------- upon factors such as transportation costs and the presence of a
communications infrastructure.

(A) aimed

(B) associated

(C) contingent

(D) dependable
136. It is unfortunate that, due to a glitch in the computer system, several of our most valued customers
------- incorrectly.

(A) bills

(B) was billing

(C) were billed

(D) have billed

137. For some years now, our investment fund has been ------- from the rapid rise in the price of gold.

(A) benefited

(B) benefiting

(C) will benefit

(D) to benefit

138. ------- the purchase of three inexpensive digital cameras, no new equipment orders were made by
our department during the last financial year.

(A) Let alone

(B) Aside from

(C) Because of

(D) In response to

139. One of the main tasks of statisticians is to ------- update databases so that accurate reports can be
published as needed.

(A) regular

(B) regularly

(C) regularity

(D) most regular

140. The city council admits that ------- of the new tunnel will seriously disrupt vehicular and pedestrian
traffic over the next 9 months.

(A) constructed

(B) constructing

(C) construction

(D) to construct

141-143.
From : Matt Stewart [mailto:mstewart@Thompsonpark.com]

Sent : Tuesday, March 07,2007 7:24 PM

To : Jane Phillips

Subject : Thompson Day Clean-Up

Dear Jane:

Thanks to the support you and your business provided, Thompson Family Day turned out to be a

wonderful success. The event ------- over 300 residents and was a very positive experience

141. (A) has attracted

(B) was attracted

(C) attracts

(D) attracted

for everyone who participated.

As I’m sure you saw, everyone really enjoyed the pizza during snack time. It was delicious and

------- what the occasion called for. I hope that this taste-testing, combined with the coupons we

142. (A) exactly

(B) directly

(C) repeatedly

(D) uniquely

distributed to the families participating, will generate some additional business for you in the weeks

and months ahead. It was certainly meaningful to me that you chose to support this kind of event. It

says something about your business.

I will be sure to let you know about future promotional ------- for your business in Thompson.

143. (A) examples

(B) services

(C) facilities

(D) opportunities

It would be my privilege to support your business while you support the park! If you have any questions

or suggestions, please don't hesitate to call.

Once again, thank you very much for your interest in and support of the park.
Sincerely,

Matt Stewart

Friends of Thompson Park

(718) 755-1212

144-146.

STARGATE

SAUNA AND SPA

Recover, relax, and revive at the Stargate Sauna and Spa. Start with a sauna or steam, soak in a

relaxing spa, ------- revitalize and soothe your soul with one of Stargate’s massages.

144. (A) soon

(B) after

(C) then

(D) later

Choose from a traditional Chinese massage, Korean style, aromatherapy, body scrub, or a good

old-fashioned head and foot massage. With over 20 professional licensed masseurs on staff every

day, we are sure to have the style to suit your ------- .

145. (A) needs

(B) duties

(C) promises

(D) charges

We have separate, luxurious, lounge areas for men and women to relax in. So the next time you

feel the need to ------- yourself, come and check us out.

146. (A) repair

(B) recreate

(C) rejuvenate

(D) renovate

LEVEL 3, ST LAWRENCE SQUARE MALL

BUSINESS HOURS: 10AM-11 PM

PHONE: (205) 755-6987

147-149.

Experienced Office/Administrative Assistant

Energetic, new public relations agency is looking for a ------- talented Office/Administrative

147. (A) highness

(B) higher

(C) highest

(D) highly

Assistant to join and help organize a small but rapidly growing team. You will have at least 2 -3

years office experience, be a self-starter with a 'can-do' attitude, and have the ability to bring

order to chaos! Duties will include: word processing such as letters, reports, and proposals;

developing PowerPoint presentations; creating and maintaining filing systems; creating Excel

spreadsheets; organizing meetings; and managing the diaries of consultants and other general

office management duties. ------- experience as an administrative assistant in the PR or media

148. (A) While

(B) If

(C) Whether

(D) Since

industry is of value, it is not essential. To be successful in this role, you will have excellent

communication skills, be ------- in all Microsoft applications, particularly PowerPoint, and have

149. (A) accomplished

(B) gifted

(C) proficient

(D) qualified

an outstanding eye for details. The position is open to both part-time and full-time applicants,

and flexible working conditions are offered.

If you believe you fit the criteria, are bright, energetic, and proactive, please submit a CV

outlining your specific experience by Friday, July 7 to recruitment@sinclair.com.

Please note only candidates that meet the criteria will be short-listed and contacted.

150-152.
Tongue at last Gives away Their New Album Title

The Sharp Tongue has ------- let the world in on the title of the group’s next album.

150. (A) finally

(B) ever

(C) lastly

(D) permanently

Terence Tyron and Co. have decided on Equalizers as the follow-up to 2004’s studio

effort in Revolution, ------- the band’s manager, Shawn Lewinsky.

151. (A) according to

(B) depending on

(C) in accordance

(D) in compliance

The album is set to hit stores nationwide on November 17, while the first single, To Kill,

will begin airing on the radio in two weeks.

Equalizers was produced by John Stack, whose extensive credits include The Stone,

Evolution, The Girls, Bryan McAdams, and The Party. More details of the

------- as well as tour plans are expected to be made public in the coming weeks.

152. (A) release

(B) notice

(C) confidence

(D) availability

The Tongue now has several tours scheduled, including one here in our city at the Grand

Dome on December 14.

Questions 153-154 refer to the following memorandum.

To: Technicians

From: Mark Ricardo

As the company is doing some reviews on cost reduction measures, there will be a management visit to
our office next week. Whatever the results of the visit may be, I want to convince management that the
target of the cost reduction should not be our branch.
I want everybody to put on their very best outfits and be on full alert. Please make sure that the
cleanliness of our office surroundings and showrooms is in top condition. We need to be very detailed in
our daily maintenance with a total change in the outlook of our office, including a full scrub of our walls
and floors within the office.

I need 3 volunteers from amongst you to carry out this task. Anybody interested in working overtime
please approach Lynn or myself by today.

I am sure that all of us will stand tall through this test and emerge victoriously.

Mark

153. What is the purpose of the memo?

(A) To measure the capabilities of all the branch office managers

(B) To reduce the overhead cost in the branch office

(C) To recruit volunteers for a charity organization to help the needy

(D) To alert and prepare the employees for a visit by the company directors

154. Which of the following is NOT a request made in the memo?

(A) Everyone should wear their best clothes to work.

(B) Make sure the office is spic-and-span.

(C) Everyone must submit their target goals for the year.

(D) Some people need to work extra hours.

155-157.

Art in Nature

Calling all art lovers! The National Arts Development Council is bringing to you this August a sensational
art exhibition like never before! Presenting Art in Nature. We are pleased that this exhibition is made
possible by the generosity of local enterprises, business associates, and museums from four other
countries who have contributed to Art in Nature.

The exhibit, which comes with a large variety of more than 50 world-renowned sculptures, will be
displayed in the open fields of the National Botanical Cardens. These fine outdoor sculptures will look
just as beautiful in our parks and gardens as they do in a museum or any private home because they
were created to be part of nature.

What better way is there to rest and relax than to take a walk in the "Immerse with Art in Nature" area in
the midst of these beautiful artistic sculptures? Come and join us for afternoon tea and relax around
these sculptures during this 1 -month free entrance period. We welcome children of any age, but we
strongly suggest that you leave your pets at home.

We expect you at the Botanical Gardens! See you around!

155. Which of the following is NOT true about the exhibit?

(A) It will simultaneously be held in four nations.

(B) It is going to take place outdoors.

(C) It will be an unprecedented event.

(D) It is going to be sponsored by local businesses.

156. What can be inferred about this exhibition?

(A) Local artists have made significant contributions.

(B) It is best to view while relaxing with a cup of tea.

(C) There will be an entrance fee after some time.

(D) Children will get the most out of the displays.

157. What restriction is mentioned in the announcement?

(A) Beverages are only allowed on the patio.

(B) Children must be accompanied by an adult.

(C) Animals are not allowed in the exhibit.

(D) Visitors may not touch any of the sculptures.

158-160.

Forest Chalets

A getaway that you must have...

Does the ringing of your alarm clock, the rush for a quick breakfast, dashing through the crowd to catch
the subway to make it to work just on time, and working laboriously at your desk for more than 8 hours a
day sound like your life? Then, break away from life's momentum, and get away to enjoy life and
beyond! We understand your getaway needs at Forest Chalets. You never have time to rest, have never
planned for a getaway, and are always tired from your daily work. We cannot change your life at Forest
Chalets, but we guarantee a rejuvenating experience and a world of relaxation. We will teach you how to
rest and relax.

Forest Chalets is situated on an 800-meter-high mountain in the midst of a beautiful rainforest. Complete
with all chalet facilities, we offer the following with a $300 "Special Getaway" package:

• Special Double Deluxe Room

• Free usage of our gym

• Breakfast at your fingertips

• 18-hole golf course

• "All You Can Eat" lunch and dinner

• Complimentary entry to our spa

Other services available:

• Whole day pass to our spa facilities $25

• Full body massage* $50

• Aromatherapy treatment* $55

• Acupressure treatment* $80

• Couple massage/Aromatherapy package* $200

• Guided golf with a professional golfer $180

* by a licensed masseur or therapist

Call now, and book at 1-800-888-1234, or go to www.forestchalets.com for more details.

158. Who does this advertisement mainly target?

(A) People who want to pursue a different direction in life

(B) People who don’t wish to spend much money on vacation

(C) People who need to get back into shape

(D) People who are caught up with the daily routines of life

159. What is NOT part of the package being offered?

(A) Meals

(B) Fitness center

(C) Golf lessons

(D) Greens fees

160. Which of the following service is NOT performed by a certified specialist?

(A) Full body massage

(B) Aromatherapy treatment

(C) A round of golf with a pro golfer

(D) Couple massage

161-164.

Important Notice

(To be kept posted in clear view at all times)

Subject: Schedule of Building Works

Notice date: March 15th

Written by: Mike Connor, Chairman of the Office of Public Records

The Office of Public Records has been scheduled for a series of renovation works ranging from new
wiring and the changing of tiles and carpets to the installation of fire preventive panels. This will be done
floor by floor beginning on April 1. Affected offices will be temporarily relocated to another allocated
space within the building. The affected floors, relocation schedule, and allocated space are as follows:

Floor Affected Period Allocated Space for Relocation

1 April 1-10 Second Floor
2 April 11-20 Third Floor
3 April 21-30 Fourth Floor
4 May 1-9 Fifth Floor
5 May 10-19 Fourth Floor

It will be necessary to make new schedule changes as unexpected delays may occur. Departments with
more staff will experience temporary overcrowding. We urge all visitors to these offices to come during
normal operating hours before and after the renovations to avoid any inconveniences.

We want to express our thanks for your kind understanding and tolerance towards our staff during this
unpleasant and inconvenient period.

161. What is the purpose of the announcement?

(A) To restrict unnecessary staff members from visiting the work area

(B) To provide a timetable for some office renovation work

(C) To thank employees for their support in the work

(D) To prepare for an unexpected shipment delay

162. Where wilt employees on the ground floor likely be on March 15?

(A) The first floor

(B) The second floor

(C) The third floor

(D) The fourth floor

163. The word “urge” in paragraph 2, line 2 is closest in meaning to

(A) influence

(B) encourage

(C) support

(D) command
164. During which period will the employees on the fourth floor not be affected?

(A) April 11-20

(B) April 21-30

(C) May 1-9

(D) May 10-19

165-167.

Alison Gail

675 Oxford Street

Cambridge, MA 02147

December 1, 2006

Armstrong Telecom

Customer Service Department

580 Neward Avenue

Kennedy, MA 02138

Dear Officer-in-charge,

Being pleased with the quality of telephone service provided by Armstrong Telecom, I have been a happy
customer of your company for more than 12 years. Your Internet service is something I would iike to
bring to your attention today.

I started using a dial-up connection with Armstrong Telecom in the early days about 7 years ago when
Internet access was a rising trend. As the need for more speed arose, I signed up for your broadband
service six months ago, expecting a tremendous improvement in Internet access speed. The Internet
bandwidth was within my expectations initially, but after a few months, every website I visited started to
crawl like a snail. Your house-call engineer visited and checked my broadband wiring and assured me
that everything was normai. He said the problem I faced was probably due to a sudden surge in Internet
traffic.

About 2 months ago, I called to complain again, only to get an answer that the company was upgrading
some Internet networking devices. I was patient and waited for the improvement, but the situation got
even worse.

I am now fed up, and, if the problem persists, I am seriously considering switching my Internet access
provider. I am requesting the solution to this problem be addressed immediately, or I will sign up with a
new provider.

Thank you.

Alison Gail
165. Why did Ms. Gail write this letter?

(A) To show her appreciation for the quality service she has received over the years

(B) To request the reconnection of her telephone line

(C) To make a complaint about her Internet connection

(D) To upgrade the speed of her Internet connection

166. When did Ms. Gail start using the company’s Internet service?

(A) 12 years ago

(B) 7 years ago

(C) 4 months ago

(D) 2 months ago

167. What will result if Ms. Gail’s request is not met?

(A) A legal battle will ensue.

(B) Internet lines will be disconnected.

(C) The company will lose a customer.

(D) She will purchase another telephone.

168-170.

GEM Computers has topped the Wall Street headlines with its organization wide restructuring exercise.
GEM Computers, a computer giant, sold its low margin competitive desktop division. In recent years,
GEM Computers has spent billions of dollars investing in the desktop division, where low cost
manufacturers have managed to stay at the top of the competition. However, GEM’s desktop products
have virtually stopped evolving and ceased making new products despite its heavy spending on R&D.
This has caused the cash-stricken company to offer its loss-making division to Electronica. As one of the
leading computer companies, Electronica paid $5 billion to buy the division. The market deems this as
more favorable to GEM, as it received more than what it deserves for selling the division. It is expected
to pay off most of its multimillion dollar Ioans and avoid filing for bankruptcy for some time. Economists
comment that GEM will start turning a profit as long as it keeps with its core products of mini computers
and mainframe systems.

168. What is being reported?

(A) The slow rise of the desktop division to the top of its field

(B) The listing of a computer company on the stock market

(C) The new spending budget for GEM Computer’s R&D Department

(D) The selling of a struggling division of GEM Computers

169. Why did GEM Computers make its decision to make the move?

(A) Electronica made an offer they couldn’t refuse.

(B) The company was on the verge of bankruptcy.

(C) The division was not making enough profits.

(D) The demand for computer desktops was low.

170. How is the news being interpreted by the market?

(A) GEM will soon become obsolete.

(B) GEM got the best of the deal.

(C) Electronica will start making a lot of money.

(D) The desktop division will receive more funds.

171-175.

Overseas American Bank Card type: Gold Visa

PO Box 551-4433 Account holder: John White
New Jersey, Account number: 5444 1234 5998 3888
NY 28891-4433
April statement for account activity from March 1,2006 through March 31,2006

(Page 1 of 2)

Basic Information

Previous balance: $299.42

Last payment made: March 10, 2006

Last payment amount: $299.42

Finance charges: $0.00

Credit line: $5,800

New charges: $805.25

Available credit: $4,994.75

Minimum Payment Due: $35.00

Payment Due Date: April 20, 2006

Detailed Transaction Summary

This Month’s Purchases

Merchant Transaction Date Amount

Times Book Store (New York, NY) March 3, 2006 $35.80
The Marche (Santa Barbara, CA) March 8, 2006 $59.90
The French Restaurant (Los Angeles, CA) March 14,2006 $54.15
Good Sound Music (Eureka, CA) March 16,2006 $476.00
Subtotal $625.85

New Cash Advances

Location Transaction Date Amount Cash Advance Fee Total Charge

Country NICE ATM
(San Diego, CA) March 25, 2006 $77.00 $2.40 $79.40

Peak Tower ATM

(Eureka, CA) March 15, 2006 $97.00 $3.00 $100.00

Subtotal $179.40
TOTAL NEW CHARGES $805.25

Please Note

Kindly refer to Page 2 for detailed finance charges.

You may visit our website at: www.oab.com or call us at 1-800-988-8888 for:

• Request for account history

• Change of billing address

• Other account related matters

171. What sort of document is this?

(A) A credit card statement

(B) A bank transaction record

(C) An accounting statement

(D) A withdrawal form

172. What is the smallest payment the account holder must pay by April 20, 2006?

(A) $35.00

(B) $179.40

(C) $299.42

(D) $805.25

173. What is known about the account holder?

(A) He has been spending his money unwisely.

(B) He traveled to many cities in March.

(C) He likes to read while traveling.

(D) He is very fond of exotic foods.

174. What should Mr. White do if he wishes to have his bill sent to a new location?

(A) Write a letter to the New Jersey office

(B) Call the toll-free number

(C) E-mail the account manager

(D) Visit the nearest American Bank

175. On which date did Mr. White withdraw the most amount of money from an ATM?

(A) March 3, 2006

(B) March 16, 2006

(C) March 25, 2006

(D) March 15, 2006

176-177.

Credit Card Application

(All blanks must be filled in to ensure quick processing.)

Personal Information:

• First name:

• Last name:

• Identification:

• Home Contact number: / Work Contact number:

• E-mail:

• Mailing Address:

(city, postal code)

• How long have you been residing at the above address?

• Is your home rented or owned?

Financial Information:

• Job Employment:

• Employer:
• What is your annual wage? (Check one box.)

□ less than $10,000 □ $10-525,000 □ $25-$50,000 □ $50-$100,000 □ more than $100,000+

• Do you hold any other credit cards? (□ yes / □ no) If yes, please indicate types of credit cards you hold.

(Ex: Visa, MasterCard, Diners Club, etc.) List up to four.

(1) (2) (3) (4)

• Do you have any outstanding loans with your current credit cards? (□ yes / □ no) If yes, please indicate
the type(s) of loan(s) and the remaining balance(s).

(1)

(2)

176. What would most likely happen if an applicant did not provide all the information?

(A) The application will automatically be rejected.

(B) The application will take longer to be processed.

(C) The applicant might have to pay a service charge.

(D) The applicant's employer will be contacted.

177. Which of the following information is NOT asked?

(A) Name

(B) Profession

(C) Credit card number

(D) Yearly income

178-180.

Topic: Securities Transactions and Asset Disclosure Act

Written by: Accounting Department

As employees of a securities broker, we are all subjected to the new Securities Transactions and Asset
Disclosure Act (ST30123) which has been enacted to improve transparency in the industry. All employees
are required to adhere to the act. It is a requirement for us to post the act for every employee to read
carefully.

Securities* Transactions and Asset Disclosure Act

1. All employees must fill out an S-20 form declaring the securities purchased and sold during the last 3
months for each quarter of the year. (January, April, July, October)

2. All employees must fill out an S-30 form declaring the securities purchased and sold by their
immediate family (spouse, parents, and siblings) for the last 6 months for every six months of the year.
(January and July)

3. All employees must fill out an S-40 form declaring a detailed listing of all securities purchased and sold
for the last year with all major assets listed. (February)

* Securities such as stocks, mutual funds, futures, and bonds must be declared. All transactions with an
equivalent of more than $10,000 in currency value must be reported as well.

* Employees’ property value and bank accounts are some of the major assets that must be declared as
well. The selling and buying transactions of all properties must also be declared.

178. What is the purpose of this announcement?

(A) To convey a new government rule

(B) To disclose the wrongdoings of employees

(C) To report the company’s financial status

(D) To distribute shares of the company stocks

179. Which of the following information should be provided on the S-30 form?

(A) The interest earned from a savings account

(B) The dividends received from stock investments

(C) The investment earnings collected by a spouse

(D) The increased value of a property

180. The word “adhere” in paragraph 1, line 3 is closest in meaning to

(A) unite

(B) join

(C) abide

(D) attach

Questions 181-185 refer to the following memorandum and e-mail message.

MEMO

To: All staff

Subject: Mandarin speaking staff

Mr. Wang, a very distinguished guest who manufactures and distributes red wines in China, will visit us in
New York next Monday. Although Mr. Wang is well versed in written English, he has expressed concerns
about his conversational skills since this will be his first visit to America.

As Great Wall Red Wine is a potential big buyer of our grape products, we want to make his trip a
memorable one. I would like to extend this invitation to anyone who speaks Mandarin to assist Mr. Wang
for the seven days when he is in town to resolve any language barriers and to avoid any unnecessary
misunderstandings. I would prefer this person be a current employee of Sweety Grapes as he or she will
have the added advantage of understanding our company’s working style and culture.

The job is simple. You will pick Mr. Wang up at the airport with some of our executives to welcome him.
You will serve as an interpreter during his visits and meetings in the office. We will also require your
presence and assistance when we take him for meals and city tours during the weekend. For seven days,
you may be required to perform social activities at night and on the weekend. We hope that we can get
someone from our team to assist us.

My sincere gratitude,

Lucy Mayson (lucym@sweetygrapes.com)

To: lucym@sweetygrapes.com

From: Waynelee@sweetygrapes.com

Subject: Mr. Wang’s visit

Dear Ms. Mayson,

I am sure that I can be of assistance if you still need someone for the translation assignment. I am a U.S.
citizen, but my parents are Chinese. Being a traditional Chinese family, Mandarin is used as our
household language. I will be all right with conversational Chinese and most of the translation
requirements except with technical or special terminology, for which I will need to refer to a dictionary.

I will be available for the whole next week with the exception of the need to go on an onsite inspection
on Wednesday. I am quite certain that I can reschedule that inspection if necessary. I will make myself
available and open to meet any of Mr. Wang’s scheduled activities during his time with us.

Wayne

181. What is the purpose of the memorandum?

(A) To request some assistance

(B) To announce the business trip of a colleague

(C) To invite the staff to a Chinese party

(D) To welcome a new employee to the company

182. What can be inferred about Mr. Wang?

(A) He cannot speak a word of English.

(B) He is not very fond of traveling to North America.

(C) He owns the largest wine manufacturing plant in China.

(D) He will be well taken care of during his visit.

183. Why did Wayne write the e-mail?

(A) To request a transfer to the company’s branch office in China

(B) To respond to a message he received from Lucy Mayson

(C) To ask for a week off to visit his family members

(D) To volunteer for an assignment mentioned in the memorandum

184. What makes Wayne a good candidate for the job?

(A) He is bilingual.

(8) He has been working at the company for many years.

(C) He is familiar with the client.

(D) He is not busy for the entire week.

185. What can be implied in the e-mail?

(A) The company will start importing goods from China.

(B) Mr. Lee will be busy escorting Mr. Wang next week.

(C) Wayne will be taking a crash course in Chinese.

(D) The onsite inspection will go as scheduled.

186-190.

Secondhand Goods for Sale

All the goods and furniture in my apartment are for sale at unbelievable prices:

Item Age Condition/Remarks Price

Computer desk with a reading Looks new and well maintained.
1 yr $ 40
lamp A minor scratch on the side of the desk.
Leather sofa and an armchair 3 yrs In great condition. $ 80
Small book cabinet 2 yrs Wooden cabinet. $ 45
Sony 42” television 2 yrs Brand new. Excellent buy! $ 300
Functional. Minor issues with programming
Washing machine 5 yrs $ 80
button.
Microwave oven 3 yrs Still cooks well. $ 100
Cooking utensils 1-3 yrs Suitable for simple cooking. $ 20

You won't get prices like these anywhere. Everything listed must be sold by the end of this month, as I
will be leaving the country on the first of January. I am open to negotiating a deal with anyone picking up
3 items or more.

I can also provide transport for the bulky items listed above if delivery is within the city. E-mail:
johnlittle@hotmail.com.
To: johnlittle@hotmail.com

From: james_johnson@email.com

Subject: Secondhand Goods for Sale Ad

Hi, I saw your advertisement in the Daily News. I am new in the city and have a new, empty apartment.
Your list caught my attention right away, as the things you have for sale are just what I need for my new
apartment. I need the basic stuff for my daily needs, and it would be great if I could come and take a look
at the items. Also, could you provide me with the details of the problem you mentioned with your
washing machine? I really could use it since I have to walk five blocks to do my laundry.

Also, I'd like to know how much of a discount you are willing to offer me if! pick up the sofa, television,
and washing machine?

Anyway, due to my long working hours and night class, I am only available to meet on Tuesday and
Thursday nights. I am available the whole day on Saturdays and Sundays. My mobile is (852) 4439-9889.

James

186. What is being offered to the buyer at no cost?

(A) Delivery

(B) Cooking utensils

(C) A reading lamp

(D) One month’s rent

187. Why is the owner getting rid of his used goods?

(A) He plans to replace them with new furniture.

(B) He will be moving overseas.

(C) He is in need of money right away.

(D) He is moving into a furnished apartment.

188. What is the purpose of the e-mail message?

(A) To inquire about the items on sale

(B) To seek information about the apartment

(C) To respond to a request made

(D) To find out if delivery is available

189. On which day will James be available to meet with John?

(A) Tuesday morning

(B) Thursday afternoon

(C) Saturday afternoon

(D) Anytime on weekdays

190. How much will it cost James to pick up the items he is interested in without the discount?

(A) $80

(B) $160

(C) $300

(D) $460

191-195.

Sun Telecommunications

www.suntelecoms.com

(010) 245-8888

Statement period: 1 June - 30 June, 2006

Total due: $59.15

Payment due date: July 15, 2006

Account: 988 332 2006

Account name: Angelina Parker

477 White House Drive

California, CA 08451

Account Summary
Basic Subscription $10.00
City Calls to City Cell Phones $0.00
Direct Dialing Domestic (Out of City) Calls $8.55
Direct Dialing International Long Distance Calls $15.60
Super Surfer Internet Access $25.00
Total: $59.15
Direct Dialing Call Details
Domestic International
Number Duration Charge Number Country Duration Charge
212 181 32 min. $4.80 (82) 2 2606 1234 S. Korea 7 min. $6.78
0081 15 min. $2.25 (27) 3 555 3456 S. Africa 8 min. $8.82
502 000 10 min. $1.50
3317
502 000
3317
 ANNOUNCEMENT

We would like to announce a change in rates effective July 1, 2006. We have summarized how it will
affect you in the following table.

Service Type Old Rate New Rate

Basic Subscription $10.00 $12.00
City Calls to City Cell Phones $0.11 per minute $0.14 per minute
Direct Dialing Domestic Calls $0.15 per minute $0.13 per minute
Super Surfer Internet Access $25.00 per month $30.00 per month

There will be an increase of an average 0.5% per minute for Direct Dialing International Calls. The
country listing is available at www.suntelecoms.com/DDintl.

Other updates as of July 1,2006;

• Users of our Super Surfer Service can now enjoy an average increase of 60% in Internet bandwidth due
to our equipment upgrading.

• We have increased our tech nical staffing to improve our response time for any service calls.

• Billing information and statements for the past 12 months are now available on the website with user
login. Please apply for your logon today at www.suntelecoms.com/login.

191. How much will Ms. Parker pay for domestic long distance calls?

(A) $0.00

(B) $8.55

(C) $15.60

(D) $24.15

192. What does the phone bill imply?

(A) Ms. Parker makes most of her calls from her cell phone.

(B) The long distance calls are cheaper on the weekends.

(C) There is a fixed rate on the telephone bill every month.

(D) Angelina spends a lot of time surfing the Internet.

193. Which of the following service will NOT be available in July?

(A) Faster Internet connection

(B) Speedier international calls

(C) Quicker technical service

(D) Availability of billing statements

194. Starting in July, from which service will the users benefit?

(A) International calls

(B) Domestic calls

(C) Internet access

(D) Basic subscription

195. Looking at the telephone bill, which service will likely affect Ms. Parker the least in July?

(A) Internet access

(B) International phone calls

(C) Domestic cells to cell phones

(D) Basic monthly fee

196-200.

The millions of people in Kuala Lumpur who commute to work every day are fed up with their daily
travels. Many solutions to the traffic problems, including the introduction of a light rail system, more
highways, and wider roads by the Transport Authority, have been proposed and implemented in recent
years to ease the traffic situation. However, with unpredictable daily traffic jams, continuous road
construction and congestion, and accidents, these solutions used by policymakers have not made much
difference to commuters.

This problem once again became more apparent from voting polls that were taken from The Straits
Times and Berita Harian. They showed that the people are voicing their concerns to policymakers. Due to
the extensive media coverage, the authorities know the people of Kuala Lumpur are looking for answers.
More than three-quarter of the polls indicated the traffic problem as the most urgent issue.

Simultaneously, city planners are unwilling to propose a tax increment for new transport projects
because the issue of taxes has always been very sensitive. This implicates a cut on other state projects or
new bonds to be issued to fund a new transit system or rail system.

Commuting in Kuala Lumpur and the Klang Valley Area

1. How much time do you spend on your daily commute to and from work?

A) Less than 30 minutes B) Less than 60 minutes C) 1-2 hours D) More than 2 hours

2. How do you commute to work daily?

A) By car B) By bus C) By light rail D) Others

3. Which mode of public transportation do you see as a priority for development?

A) Bus B) Train C) Subway D) Light rail

4. How supportive would you be if you were to be asked to pay a higher sales tax to fund new public
transportation projects?
A) Not supportive at all B) Not so supportive C) Quite supportive D) Very supportive

5. Are you willing to change your mode of transportation to public if it saves you about half an hour a
day?

A) Very unwilling B) Not so unwilling C) Quite willing D) Very willing

Results

1. A) 22% B) 27% C) 41 % D) 10%

2. A) 76% B) 8% C) 12% D) 4%

3. A) 13% B) 13% C) 64% D) 10%

4. A) 33% B) 27% C) 25% D) 15%

5. A) 20% B) 14% C) 43% D) 23%

Data from The Straits Times-2,000 KL motorists phone polls on June 1, 2006. Accuracy / Error +/- 3%.

196. What has the Transport Authority NOT done to try and improve the traffic problems?

(A) Build more highways

(B) Widen the local roads

(C) Have more trains running

(D) Ban cars from busy areas

197. What is Berita Harian?

(A) A polling company

(B) The Transport Authority

(C) A rail company

(D) A government tax office

198. According to the report, why are the government authorities reluctant to propose a new transport
project?

(A) The construction will take too long.

(B) Other project funding will be cut.

(C) They feel the current system is working fine.

(D) There is no demand for a new system.

199. According to the poll, how do most of the citizens of Kuala Lumpur commute?

(A) By car

(B) By bus
(C) By light rail

(D) By subway

200. What does the result of question number 4 in the poll suggest?

(A) The government should fund the new projects by increasing taxes.

(B) The best way to fund new projects is by cutting other state projects.

(C) The government should try getting private funds.

(D) The local government must ask the federal government for support.

Test 7

101. Recent graduates often find it a challenge to communicate ------- less-qualified but more-
experienced workers.

(A) by

(B) per

(C) for

(D) with

102. The successful ------- of a large corporation requires a variety of skills and talents.

(A) administer

(B) administration

(C) administering

(D) administrable

103. Our company prides itself on making many special recreational and educational programs ------- to
its workers.

(A) presentable

(B) reachable

(C) available

(D) enjoyable

104. The company chairman expressed disappointment in the behavior of some staff members -------
said that most employees had followed company guidelines.

(A) and

(B) but
(C) or

(D) else

105. A spokesman for the board of directors announced that the chairman will step down ------- and
when it becomes necessary.

(A) if

(B) there

(C) then

(D) so

106. Following criticism by government regulators, the company will issue ------- safety guidelines in the
near future.

(A) revise

(B) revised

(C) revision

(D) revising

107. Our new director is not only highly qualified and experienced, ------- also has a great deal of
personal charm.

(A) he

(B) his

(C) him

(D) himself

108. The In-Transit Travel Agency will do everything possible to ------- your stay in Asia relaxing and
enjoyable.

(A) do

(B) have

(C) give

(D) make

109. The new tracking system will ------- our company’s ability to deliver packages and letters on or ahead
of schedule.

(A) succeed

(B) enhance

(C) obtain
(D) consider

110. The Department of Energy announced that the president ------- will make a tour of the new facility
when it opens a week from today.

(A) itself

(B) herself

(C) oneself

(D) myself

111. ------- the introduction of any new evidence, the investigating judge is expected to deliver a
preliminary judgment sometime today.

(A) Unless

(B) Except

(C) Beside

(D) Barring

112. Despite being a newcomer to the field of shipbuilding, Upgrade Engineering has achieved -------
results in its first year.

(A) envier

(B) envying

(C) enviable

(D) envyingly

113. The acting medical superintendent will be replaced by someone ------- for the position.

(A) qualified

(B) more qualified

(C) most qualified

(D) more qualifications

114. Advance Personnel guarantees salary and conditions ------- with your skills and professionalism.

(A) attractive

(B) sufficient

(C) commensurate

(D) capable
115. The survey indicated that teenage boys who consume alcohol are ------- to experience stress during
exam periods.

(A) like

(B) likeness

(C) liked

(D) more likely

116. The building management has introduced guidelines aimed at streamlining the process of -------
existing leases.

(A) renewing

(B) reacting

(C) reminding

(D) returning

117. Fill the reservoir with cold water, and place one scoop of coffee in the filter; ------- press the start
button for wonderful, fresh coffee.

(A) before

(B) therefore

(C) following

(D) then

118. ------- Easter break, a skeleton staff of volunteers will maintain all essential services to keep the
business running.

(A) While

(B) Ahead

(C) During

(D) Since

119. All applications for the current positions should be submitted to the personnel section -------
triplicate and in separate envelopes.

(A) by

(B) in

(C) on

(D) to
120. ------- personnel are required to participate in professional development programs and to submit
program evaluations.

(A) Some of

(B) Every

(C) Most

(D) All

121. We would like to inform our employees that any complaints should be ------- to their union
representative at first.

(A) outlined

(B) addressed

(C) focused

(D) applied

122. It is true that the number of traffic accidents involving cyclists has increased ------- over the last 10
years.

(A) meagerly

(B) fundamentally

(C) significantly

(D) adequately

123. Naturally, our company utilizes the production process ------- guarantees the most satisfactory
results.

(A) that

(B) who

(C) what

(D) how

124. The unexpected surge in the prices of steel and other minerals will result in a dramatic increase in
tax ------- this year.

(A) rates

(B) charges

(C) expenses

(D) revenues
125. Following media criticism ------- the Defense Secretary's performance, the President today spoke in
his defense at a special press conference.

(A) at

(B) of

(C) for

(D) from

126. The new tax cuts are designed ------- low-income earners and those with young families.

(A) benefits

(B) to benefit

(C) benefited

(D) benefiting

127. An independent investigator ------- a report on the company’s financial operations which, for some
unknown reason, was never released.

(A) contracted

(B) confirmed

(C) compiled

(D) converted

128. After a highly profitable first six months, the restaurant’s profits for the second half of the year were
a great ------- .

(A) disappoints

(B) disappointed

(C) disappointing

(D) disappointment

129. ------- you are no doubt aware, the new security system requires the installation of a backup power
source in case an emergency situation arises.

(A) As

(B) For

(C) With

(D) So

130. Electron Recycling has developed a profitable business by recycling metals retrieved from -------
electronic components.
(A) discarded

(B) extended

(C) unoccupied

(D) suppressed

131. Consultation with the appropriate experts is essential if we are to arrive at an ------- decision.

(A) informed

(B) obtained

(C) enlightened

(D) acquainted

132. Once you have paid the appropriate student fees, you will be able to ------- the medical,
recreational, and other facilities.

(A) access

(B) accessed

(C) accessory

(D) accessible

133. Should you experience ------- in obtaining access to the building on the weekend, please contact the
Security Department.

(A) hardness

(B) difficulty

(C) burden

(D) predicament

134. The Department of Social Welfare’s report this year indicated that it is focusing ------- on the
homeless and long-term unemployed.

(A) distinctly

(B) individually

(C) exceptionally

(D) particularly

135. Numerous speakers came forward to express their gratitude ------- the retiring secretary’s unfailing
courtesy and efficiency.

(A) for
(B) at

(C) to

(D) with

136. ------- good evaluations from their immediate bosses should be the main objective of those who
wish to be promoted this year.

(A) Attain

(B) Attained

(C) Attaining

(D) Attainable

137. A small group of contestants has been selected following a nationwide search ------- over the last six
months.

(A) alerted

(B) engaged

(C) protected

(D) conducted

138. As we ------- in our guidelines for applicants, please submit documents in triplicate before 5:00 p.m.
on Friday.

(A) exceeded

(B) indicated

(C) conducted

(D) reserved

139. The sudden rainstorm arrived ------- , leaving a trail of damage which many predict will take some
time to repair.

(A) unexpected

(B) unexpectant

(C) unexpectedly

(D) unexpectedness

140. Please read the ------- passages carefully, and then answer the multiple choice questions below
within the time allotted.

(A) consecutive

(B) constant
(C) following

(D) subsequent

141-143.

From : Pauline Campbell [mailto:pauline.campbell@power.recruit.com]

To : Mr. Justin Long

Sent : Tues, 20 Jun 2007 2:44 PM

Subject : Thank You

First I’d like to thank you for taking the time to forward your resume and for expressing your interest in

employment opportunities with RECRUIT USA, Inc. Your ------- will be reviewed within the next few

141. (A) employment

(B) application

(C) subscription

(D) administration

business days.

Should your qualifications ------- our requirements, we will contact you directly to arrange an interview.

142. (A) agree

(B) equal

(C) match

(D) test

------- the volume of applications we receive, we cannot guarantee that your resume will stay on file

143. (A) Due to

(B) Even though

(C) In spite of

(D) In addition to

for an extended period of time. As new positions are posted on a regular basis, we encourage you to

revisit our site and submit further applications as appropriate.

We wish you the best of luck in your pursuit of new career opportunities and thank you again for your

interest in RECRUIT USA, Inc.

Sincerely,
Pauline Campbell

Human Resources

RECRUIT USA, Inc.

144-146.

PUBLIC NOTICE

Sheraton College intends to enter into a contract for consulting services with a potential

company for the purpose of developing and implementing a campus-wide one-card system.

The identification card will provide access to a multitude of campus applications to all persons

------- with the college. The system must coordinate and integrate with existing and future

144. (A) assisted

(B) blended

(C) associated

(D) united

card-based computer systems.

------- will be given to those individuals or firms with equal or superior knowledge and

145. (A) Consider

(B) Consideration

(C) Considered

(D) Considerate

proven consulting in the areas of one-card assessment, design, installation, products, and

implementation.

Applicants will be required to sign an affidavit stating they are not now affiliated with nor are

receiving compensation from any card system vendors, financial consortiums, vendor groups, card

institutes, or banking institutes.

For information or a copy of the Request for Proposal, contact Justin Redd, Sheraton College

Facilities Services, 2478 Euclid Ave., Utah, 755-0000,

The college reserves the right to reject any of all proposals or to waive any specification or

requirement determined to be in the best ------- of the college.

146. (A) interests

(B) interested

(C) interesting

(D) interestingly

Proposals are due and will be publicly opened at the Sheraton College Facilities Services, 2478 Euclid
Ave., Room 55, Utah, at 2:00 p.m. on Monday, January 15,2007.

147-149.

AT THE MOVIES

Reviews by Elisa Reigns

Ratings out of 5

STRAIGHT COP CROOKED COP

Canada's two official cultures clash ------- an uptight, by-the-book police officer (Jerry Kirkland)

147. (A) despite

(B) when

(C) because of

(D) until

from Vancouver hooks up with a rule-breaking street cop from Quebec (Bruce Huard) for a

drug-related murder investigation. The chemistry ------- the lead actors is good, but the

148. (A) within

(B) over

(C) between

(D) along

outdated Canadian cliches displayed throughout the movie sometimes were a bit too much for

the audience. The story line begins ------- but starts to lag on toward the latter half of the

149. (A) fairly

(B) directly

(C) exactly

(D) quickly

movie, and the plot was too obvious to receive a good rating. •• Elisa Reigns

150-152.
Your account information

Your Zone number: 115-2005 Your account number: 58124

Welcome Mr. Patrick Dillon:

Thanks for choosing Zone. Our promise is simple: we always offer you the best

------- with greater choice and flexibility. In this spirit, we invite you to get to know

150. (A) value

(B) valor

(C) valuable

(D) validity

all about Zone.

Three easy guides! Tons of tips and rewards to discover!

This package will help you get familiar with the ------- privileges of your prepaid

151. (A) much

(B) many

(C) every

(D) most

service and the innovative services Zone offers you, from text messaging to mobile Internet

service. You’ll also discover all the ways to manage your account on zone.com. You can also

visit zone.com for loads of tips on making the most of your ------- .

152. (A) computer

(B) handset

(C) textbook

(D) account

If you have any questions, simply visit zone.com, or call 116, free of charge, from your Zone,

or call 1-800-7555-zone (ext. 451).

Explore away!

Andrew Chiva

Vice-president, Customer Relations

153-154.
 Office Supply & Depot

Welcome to our Grand Opening Sale!

it is our pleasure to introduce our 3rd branch store in the metropolitan city of Chicago. Located in the
center of the busy business district, it is our largest store yet. And, to get you familiar with our store, we
are having a Grand Opening Sale that you don’t want to miss.

So come on down, and pay us a visit to be a part of this great Sale. Starting from November 25 until
December 2, everything in the store will be discounted 30%. This is going to be an excellent opportunity
to get in on some of the best bargains ever:

Hewlett Packard A4 inkjet paper (400 sheets) $15.00

Clear blue ballpoint pens (20 pens) $4.99

Panda stationery set $12.50

Sony CD-R (50 pieces) $29.75

Sticky pads (76mm x 127mm) $2.99

When you are in the store, take a moment of your time to join our Premier Discount Club. it’s free, and
with it you will get an additional 5% off on all items purchased in any of our stores in the city. There are
no obligations or strings attached. Just sign up when you visit us, and maximize your discounts to the
fullest.

153. What is suggested in the advertisement?

(A) The store will be celebrating its third year of business.

(B) The price of items in the store wilt be slashed roughly by one third.

(C) The sale period will last for two months.

(D) The discounts will only be available to premier members.

154. How can a customer receive the largest discount?

(A) By coming in early to the store

(B) By purchasing two or more items

(C) By signing up for a special membership card

(D) By becoming a regular customer

155-156.

Oil prices hit an all time high of $75 per barrel. Wilk the current situation and at the rate it is going up, it
may hit $80 per barrel. With an all- time record high, the new price has raised, the eyebrows of
economists, who say some direct and indirect negative effects from the new price on major sectors will
be inevitable. Some troubled airlines struggling to maintain their fleets, have announced that they
cannot cover their fuel costs if oil prices hit $80 per barrel. Adding to that, the domestic travel industry is
being hit by the all-time high oil price. Travel agents are eagerly expecting a drop in oil prices to boost
the tourism industry to get more people in their vehicles driving around the country. What is yet to
cause the most impact on the economy is the negative discretionary spending by consumers on energy.
As people are reluctant to pay more for energy, they are pressured to cut costs. Economists are
concerned that the economy needs a boost rather than this phenomenon.

155. What is the report mainly about?

(A) The rising price of oil and its effects on the economy

(B) The troubled airlines and its revival plan

(C) The need for a boost in the travel industry

(D) Spending patterns in the consumer market

156. According to the report, what will likely strike the economy the hardest if the price of oil hits the
$80 per barrel mark?

(A) The tourism industry

(B) Consumer spending

(C) Airlines

(D) Gas stations

157-159.

—Sakae Sushi—

“Sushi that melts in your mouth..." - London Daily

To our distinguished guests, we would like to request your kind feedback after you have tried our food
and service. This will help us to better serve you and improve ourselves in the quality of food. To show
our appreciation for the time taken to fill out this form, we will provide you with a coupon worth 20% off
on your next meal with us!

Please indicate a number for each question, with “1” being not so good and “5” being excellent:

1. How do you rate our food and service overall? 1 2 3 4 5

2. Do you think our menu is helpful and clear when ordering? 1 2 3 4 5

3. What is your opinion of the quality of our food? 1 2 3 4 5

4. How do you rate the cleanliness of our restaurant? 1 2 3 4 5

5. How do you find our interior setup and ambience? 1 2 3 4 5

Please tick one box for each question:

6. How fast was your food served? □ less than 15 minutes □ 30-45 minutes □ 15-30 minutes □ more than
45 minutes
7. How would you rate the service quality of your waiter / waitress? □ impolite □ average □ above
average and helpful □ very helpful and polite

You may write any comments or suggestions here:

Many thanks!

Mr. Hitachi, Manager

157. What is the main purpose of the questionnaire?

(A) To provide discounts to its regular customers

(B) To find out what the most popular menu item is at the restaurant

(C) To gather personal information about the customers

(D) To discover what is good and bad about the restaurant

158. What is being offered to those guests who fill out the questionnaire?

(A) The best table in the restaurant

(B) A future discount on food

(C) A free drink of their choice

(D) An all-you-can-eat salad bar

159. Which of the following is NOT being asked?

(A) The quality of service received from the waiter

(B) The clarity of the menu choices

(C) The atmosphere of the restaurant

(D) The time it took to finish the meal

160-163.

To: nicholasbaker@securitysystems.com

From: andrew@safenet.com

Subject: Collaboration

Dear Mr. Baker,

My apologies for the late reply as I was away from the office to attend the WISC (World Internet Security
Conference) in New York.

With regard to your proposal of a possible collaboration between Security Systems and SafeNet to co-
develop a new internet security product, I find it somewhat interesting. The reason is because, as you
may well know, SafeNet is a company that specializes in Internet security appliances, especially in the
area of firewall applications, and we are currently looking for some new technology that could add to our
protection on a network level. Therefore, I was glad to receive an email message from you. I know that
with Internet security protection on both the application and network level, we could introduce a
phenomenal product by working together.

After talking to some of my colleagues, I learned that Security Systems has done some outstanding
research and development in the area of Internet security on the network level, especially in host
prevention systems. We currently have a working reiationship with a vendor doing similar protection
systems on Linux-based systems. This does not necessarily imply that we cannot work together with
Security Systems. In fact, if everything works out, we are more than willing to switch over and let you
handle all the work in the future.

Please send me a roadmap of our product development, a business proposal with details of possible
collaboration, and also full product details with technical specifications and a brochure to start with.

I'm looking forward to your reply,

Andrew Kennedy

Director of R&D, SafeNet

160. Why is Mr. Kennedy apologizing?

(A) He could not make it to the conference.

(B) He took too long to write back.

(C) He is not interested in working together.

(D) He didn’t have time to visit Mr. Baker in New York.

161. Why did Mr. Baker initially contact Mr. Kennedy?

(A) To have his Internet connected

(B) To inquire about some security issues

(C) To get directions to the office

(D) To propose a partnership project

162. Why was Mr. Kennedy happy to be contacted by Security Systems?

(A) He heard good things about the company from his colleagues,

(B) He was searching for a similar company.

(C) He wanted to work together with Security Systems,

(D) He realizes that Security Systems has the program he needs.

163. Which of the following is NOT requested?

(A) A map of the company

(B) A company booklet

(C) A business-layout plan

(D) Complete features of the product

164-166.

EXPRESS PARCEL

Date: July 15th, 2006

Total Weight: 5.25 kg

SHIPPER'S RECEIPT

Total Cost: $40.11

From: Greg Mitchell

377 St. Kilda Street

Daytona Beach, FL 32029

United States of America

To: Lee Da Sau

42 Qing Qing Building

21-33 KWAI CHUNG

New Territory Hong Kong

Country: Hong Kong

Tel: (852) 6423-0829

Contents Description Number of Pieces Origin Weight Value

Documents (John Mills) 10 USA .80 kg $0
Books 2 USA .45 kg $24
Stationery 1 USA 4.00 kg $12
□ Samples ■ Gift □ Commercial Product

Instructions if parcel is non-delivered:

□ Return shipment to sender after 30 days □ Consider it abandoned
□ by express mail □ by normal mail ■ Forward to the following address:
□ Return immediately to sender Mr. Jason Chow
□ by express mail □ by normal mail 55 Canton Road, Suite #205
Hong Kong (852) 6443-0498
Receipt #227000123987

164. Who is the recipient of this delivery?

(A) Mr. Mitchell

(B) Mr. Lee

(C) Mr. Chow

(D) Mr. Mills

165. How should the delivery be handled if it does not reach the recipient?

(A) Return it to the sender right away

(B) Resend it to an alternate address

(C) Keep it at the post office for safekeeping

(D) Dispose of it after 30 days

166. Which of the following information is NOT in the document?

(A) The shipping cost

(B) The delivery date

(C) The number of items

(D) The sender’s contact number

167-171.

Sports Today

365 Boulevard Avenue

New York, NY 10032

October 18, 2006

Jessica Parker

555 George Street

Los Angeles, CA 90095

Dear Ms. Parker,

We want to acknowledge receipt of and thank you for your letter dated September 28th concerning
issues of Sports Today not sent to you. We have investigated the matter and found that you should have
received your September and October issues, as your subscription is not up for renewal until November
1, 2006.

We would hereby like to apologize sincerely for our mistakes. I have corrected the error and raised a
packing order to be sent to you tomorrow on October 19, 2006, for the two missing issues. And to make
up for the mistakes we have made, we have enclosed our two other best selling magazines (Cars Today
and Horne Today) in a different package.
We'd also like to let you know that we value you as an important customer to Sports Today. I would like
to take this opportunity to invite you to renew your subscription with us for another year. We have
attached a self-addressed, postage-paid envelope and a subscription form with a special discount of 25%
off our normal rates for your convenience.

Once again, please accept our sincere apology for the inconvenience we caused you. Feel free to contact
us or email us if you need any further help or clarification. We will always be at your service.

Tom Bridges

Customer Service Officer

167. What is Mr. Bridges’ main purpose in writing this letter?

(A) To thank the customer for subscribing to their magazine

(B) To make a complaint about some bad service

(C) To renew the subscription for another year

(D) To provide an answer to an inquiry the customer had made

168. When did Ms. Parker send the letter?

(A) October 18

(B) September 28

(C) November 1

(D) October 19

169. What will Ms. Parker receive as compensation?

(A) A 25% discount on her next subscription

(B) Other publications from the same company at no cost

(C) A check for the missing magazines

(D) An apology letter from the president of the company

170. The phrase “up for” in paragraph 1, line 4 is closest in meaning to

(A) owed

(B) appropriated

(C) expected

(D) suited

171. What is being sent with this letter?

(A) Magazines
(B) A check

(C) An envelope

(D) A receipt of purchase

172-175.

Straton Life Assurance

New Employee Training

Theme: New Beginnings, New Challenges

7:00-8:00 A.M.

Pick up orientation materials and name tags at the desk at the entrance of the Grand Hall. (Please wear
your name tag at all times so that others can recognize your name and the branch office you work in.)

8:00-9:00 A.M.

Buffet-style breakfast at the main floor restaurant.

9:15-9:45 A.M.

Opening speech outlining the company’s history by Vice President Jack Thornton.

10:00-10:45 A.M.

“Your Role and How You Can Make a Difference,” by General Sales Manager Mr. Sam Bowe.

11:00-11:45 A.M.

“Straton Life in 2007” address by CEO Leslie Gown.

12:00-1:30 P.M.

Lunch at the Shanghai Chinese Restaurant on the first basement floor.

1:30-2:00 P.M.

Small group activities and role playing. (You will be assigned to a group. The list will be posted at the
entrance when you return from lunch.)

2:15-4:15 P.M.

Question and Answer session with the management staff.

4:30-5:00 P.M.

A motivational speech by last year’s rookie of the year, Mr. Harry Sinclair.

5:10-5:20 P.M.

Closing comments from the event coordinator, Ms. Teresa Penn.

* Please do not forget to write a report to be submitted to your managers when you return to your
branch offices.

172. What is scheduled to happen following the president’s address?

(A) Participants will enjoy some Chinese cuisine.

(B) The attendees will listen to an opening speech by Jack Thornton.

(C) New employees will participate in group activities.

(D) Staff members will check the list by the front entrance.

173. What are the participants requested to do all day?

(A) Be on their best behavior

(B) Have name tags on their bodies

(C) Refer to the list for any changes in venue

(D) Jot down questions to ask at the end of the day

174. Who is Harry Sinclair?

(A) One of the managers

(B) The event coordinator

(C) The previous year’s new employee of the year

(D) A motivational speaker

175. What are the participants reminded to do?

(A) Ask a lot of questions

(B) Thank the coordinator

(C) Return the name tags

(D) Draft a report

176-178.

Akira QuikMotion QM-208 Safety Guide

Congratulations on your purchase of an Akira QuikMotion Digital Video Camera. With due care and
proper maintenance, your video camera will provide you with good and clear video images for many
years to come. Please read the following guidelines to ensure maximum usage of your video camera:

• Lithium-ion batteries (LI-808) have been specifically configured for this model. Use only these batteries,
and, should you need replacement batteries, contact your local Akira dealer. Disposal of batteries should
be in accordance with your local safety regulations.
• The bundled charging unit (CH-99) and power cord (CO-22) should be the only charger used to
recharge the battery. If you observe a deterioration in battery performance, allow it to be fully
discharged before charging again. You should charge the battery for the full 8 hours for maximum battery
life before using it again.

• Wet conditions are not suitable for your video camera to operate. In the event that your camera
becomes wet, you should stop using it and store the camera in a dry environment with the battery
removed for 24 hours before re-using it again.

• The camera and battery should be kept, stored, and operated in an environment with a temperature
ranging from 0 to 40°C (32 and 104°F).

• Do not dismantle the camera parts under any situation or circumstances. This may pose a possible
health hazard as the camera may cause an electrical shock to the handler. Consult your local Akira dealer
for any technical assistance.

Should you have any further queries or require support, contact your local Akira dealer, or email us at:
info@akira.com.

176. Who would most likely be reading this pamphlet?

(A) People who are thinking of buying a video camera

(B) Anyone who is interested in taking pictures

(C) People who have just purchased the video camera

(D) Any individual taking a photography course at school

177. What should a user do if the video camera is accidentally dropped in water?

(A) Take it apart and dry it with a dry towel

(B) Take it to the nearest dealer right away

(C) Remove the battery and not use it for a full day

(D) Replace the battery with a dry one right away

178. What are users warned not to do?

(A) Take the camera apart to see what is in it

(B) Get it wet

(C) Keep it in a cold place

(D) Let the battery completely run out

179-180.

Apartment for Rent

Peaceful Corner House: Situated in a warm and secure neighborhood. Two stories, three rooms, and two
bathrooms. Large, fenced garden area. Monthly $1,800. Two-months’ rental deposit required. Call Ali:
(27) 233-6030

One-room Apartment: Suitable for students and singles. Compact with small kitchen area, toilet, and
sufficient space for a bed, sofa, and desk, but comfortable. Minimum 2-months’ deposit required.
Monthly rent $400. john@hotmail.com

City Condo: Located in the heart of New York. Two-room unfurnished apartment on the 5th floor. Easily
accessible to central town area. Elevator available. No pets please. $1,500 per month. E-mail Mr. Wayne:
wayne@email.com

Vacation Guesthouse: Romantic guesthouse beside the water at Lake Toba for 3-month rental. An
unforgettable getaway with breathtaking scenery and sunset, just the right place for couples, family
gatherings, or a refreshing time away from work. Available from May 1 - August 1. Guesthouse fully
furnished with four bedrooms and a fireplace. Only $1,500 per month. Contact Tom Keith:
tom_keith@tobahouse.com

179. If you have a family of four with a canine, which ad would you most likely respond to?

(A) Peaceful Corner House

(B) One-room Apartment

(C) City Condo

(D) Vacation Guesthouse

180. What is the main advantage of renting the City Condo?

(A) It is the most affordable.

(B) It is fully furnished.

(C) It is within the city center.

(D) It is very spacious.

181-185.

Morse in Franklin

The Franklin Museum of Telegraphy in Philadelphia will present an exhibition on the life and invention of
Samuel Finley Breese Morse, the inventor of Morse code. In those days, the transmitting of information
using short signals or binary code was impossible. Samuel F. B. Morse's invention brought about the
enhancement of telegraphs, the further development of binary code, and the adoption of
electromagnetism into this transmission technology.

Models of the first telegraph and the early days of the electrical telegraph will be displayed at the
exhibition. Portraits and paintings of historic scenes by Samuel F. B. Morse will be on display as well. We
will be giving free demonstrations of Morse code transmission and providing a full explanation of the
development of binary code. We will also be giving out small booklets on Morse code to children to
understand Morse code in a fun way.

There will also be some film clips and talks that will give visitors a deeper understanding of Morse's life.
It will be shown to visitors at the end of the tour so that everyone can fully grasp the meaning of the
exhibition.

The exhibition will commence from May 1 through July 30 at the Franklin Museum of Telegraphy. Tickets
are available at $20 for adults, $10 for children below the age of 12, and a group rate of $100 for 10 or
more people. Children below the age of 5 get in for free. Please contact us at Morse@franklin.org for
further inquiries.

To: morse@franklin.org

From: ben@yahoo.com

Subject: Morse exhibit

Dear Franklin Museum,

A group of 12 people, including my family and friends, is looking forward to visiting the Morse exhibition.
However, I was wondering if the exhibition is handicapped friendly and provides easy access to
wheelchair-bound people like my brother. We also have a friend from China who is visiting us and will
come along to the exhibition. He is not very familiar with the English language and American culture.
May I ask if there are brochures or explanation materials in languages other than English? Are
translations provided during the video clips and talks as well?

Thank you.

Ben Hawkins

181. Which of the following will NOT be a part of the exhibit?

(A) A showing of Mr. Morse’s inventions

(B) A description of the invention process

(C) A portrait of the inventor and his other artworks

(D) A signed book by the inventor himself

182. When will the visitors watch a video?

(A) As they begin their tour

(B) Immediately after they receive a booklet

(C) At the completion of their visit

(D) Anytime during the day

183. Why did Ben Hawkins write to the museum?

(A) To reserve tickets in advance

(B) To request information about the facilities

(C) To ask that some brochures be sent to his address

(D) To volunteer his time as a translator

184. How much will Mr. Hawkins most likely pay to visit the museum?

(A) $240.00

(B) $180.00

(C) $120.00

(D) $100.00

185. In the announcement, the word “enhancement” in paragraph 1, line 4 is closest in meaning to

(A) improvement

(B) addition

(C) companionship

(D) supplement

186-190.

20% OFF on all items!!!

Adventurer’s Camping Equipment

Nationwide Sale!

Let’s take a look at some good deals:

From now till June 30th!!!

Camping Tent

Easi-lite 4-man Tent - (was $150) Now just $130!

Easi-deluxe 8-man Tent - (was $300) Now just $240!

Camping Accessories

Kelty Sleeping Bag - (was $135) Now just $108!

Kelty Cooking Stove - (was $30) Now just $24!

Waterproof Clothing

REI Men’s Jacket - (was $180) Now just $144!

REI Men’s Pants - (was $60) Now just $48!

John Waikinson
512 Dough Ave.

Irvine, CA 92697

June 25, 2006

Adventurer's Camping Equipment

Division Headquarters

New York, NY 10025

Dear Adventurer’s Camping Equipment,

I went to the Irvine store located on Harrison Street last Friday after I saw the sales ad on the paper and
was hoping to pick up some items for my summer camping trip. (I have attached the ad to verify the
validity of the sales promotion on a nationwide level.) I wanted to spend some time shopping at your
store, so I left my office early. But to my dismay, instead of a wonderful shopping experience, I found the
promotion ad not entirely valid and a poor customer service store attendant.

From the printed ad, I was led to believe that every item in the store was 20% off the regular price.
Unfortunately, I discovered that items that were on discount applied only to those that were labeled
with a “SALE” sticker in the store. In this case, not more than ten items were on sale. I thought this
contradicted to the ad published. I therefore challenged the store attendant with a copy of the ad I had
brought. To my surprise, I was told that the discount on all items was not applicable to the store on
Harrison Street. I was then referred to the store manager after insisting that the ad mentioned a
nationwide sale. The manager did not bother to resolve the issue but insisted, with a very unwilling
attitude, that the ad was a mistake! I left the store fuming without a single purchase.

I have been a faithful customer of your store for a very long time, but the experience I had, along with
my encounter with the staff at the store on Harrison Street, is just not acceptable.

John Waikinson

186. Which of the following is NOT mentioned in the advertisement?

(A) The description of the items on sale

(B) The beginning date of the sales period

(C) The discounts on the items

(D) The name of the store

187. According to the ad, how much would it cost to purchase a 4-man tent and a sleeping bag?

(A) $130

(B) $150

(C) $238

(D) $285
188. What is the purpose of the letter?

(A) To clarify a misprint in an ad

(B) To make a complaint about a defective item

(C) To ask for a refund for a product purchased

(D) To accuse the store of false advertising

189. In the letter, the word “attached” in paragraph 1, line 2 is closest in meaning to

(A) fastened

(B) included

(C) restrained

(D) disposed

190. Who did Mr. Waikinson write the letter to?

(A) The manager of the Irvine store

(B) The store clerk he spoke with

(C) The main office of the store

(D) The advertising division of the newspaper

191-195.

IT’S IT Technology Review

by Mike Vincent (mike@itsit.com)

Smartech T20i—Five-in-one Power Device

You probably carry one or more of these devices at all times - an organizer, a phone book, a digital
camera,, an MP3 player, a video recorder, a voice recorder, or a remote control. We have been expecting
a power device that has all the functions you need with maximum performance. For many years, this
was just a dream, but now this device of the future is available and affordable.

There is simply no way to compare the T19i with the new T20i. You just cannot. The T191 was a letdown
for its performance, but the T20i is far superior. Although the T20i contains a wide variety of functions
(everything you expect in a mobile phone), it will live up to your expectations for its performance. For
the last 18 months, Smartech went back to basics - processing power and huge memory. The T20i is not
rocket science or a new invention; it is simply, plainly a power device. Featuring the latest processor with
24GHz and a huge memory of 100GB, the T20i is the only device on the market to store more than
20,000 songs or 10 or more movies. Moreover, the T20i will shock the world with its size — it’s as big as
your palm, and weighs no more than your business card holder.

There is no single mobile phone on the market with a digital camera of more than 8 megapixels. The T20i
is the only one such device. This means high resolution pictures on a large LCD screen from your mobile
phone! Why carry another digital camera around with you? The MP3 function includes both voice and
video recording and playback, just like the media player on your computer. All five functions you expect
in the T20i are at maximum performance. Unlike many current devices, which have either a good camera
or a good MP3, the T20i has both! The T20i has withstood stringent industry tests for its reliability and
performance as conducted by the National IT Standards!

One last thing to consider before you pull your credit card out from your wallet though is that this little
fantastic device will cost you a whopping $2,000.00,

To: mike@itsif.com

From: moses@gmaii.com

Subject: Smartech T20i review

To Mr. Vincent,

I have been a faithful reader of “IT's IT Technology Review” every week, and I want to voice my
disagreement about the Smartech T20i printed in your last issue, I received the T20i as a gift two months
ago, I must say it really is an expensive gift! I would not have bought it for my own usage had it not been
given to me as a gift, I think it is overpriced!

I must, however, agree that the device does quite an awful lot for its size. As a technical user, I still find
some limitations of the T20i. The pictures I took were fantastically clear and crisp with its 8 megapixels.
However, it does not have the anti-shake feature which is present in most standard digital cameras. I am
not able to take any pictures as long as I am in motion, and I mean even the slightest movement. The
cable connection interface to the computer is really unstable. I was trying to connect my T20i for more
than an hour just to download one picture! The connection was intermittent with an unstable
connection. For the price you must pay to get the T20i, I would not recommend buying it personally.

Moses Stone

191. Which application does the T20i NOT include?

(A) A daily planner

(B) A printer

(C) An audio recorder

(D) A telephone directory

192. What is theT20i?

(A) A camera

(B) An MP3 player

(C) A cellular phone

(D) A camcorder

193. According to the review, what makes the T20i stand out?
(A) It is the smallest and lightest product on the market today.

(B) Its users can watch movies for free.

(C) It is the most widely-used product by technicians.

(D) It has a lot of memory.

194. Why did Moses Stone write the e-mail message?

(A) To complain about a product he recently picked up

(B) To thank the reader for the great gift he received

(C) To receive more information about the use of its functions

(D) To provide his opinion of the new product

195. On which of the following aspects do Mr. Stone and Mr. Vincent both share similar thoughts?

(A) The quality of the pictures

(B) The cost of the item

(C) The size of the product

(D) The speed of the product

196-200.

COMMERCIAL INVOICE

Date: December 10, 2006

Invoice No.: D15454978E

Purchase Order No.: 8928

Bill of Lading/Air Waybill No.: 2309456703W

SHIPPER

Contact name: Dan Richman

Company name: Scan Technology, Ltd.

Company address: 2 South Wabash Chicago, IL 60637

Telephone number: (1) 319 554 811

E-mail: danrichman@scantech.com

CONSIGNEE

Contact name: Lee Hao Jie

Company name: First Computers Co.

Company address: 35 HeDong Road Beijing, China

Telephone number: (86) 134591102

E-mail: haojie@firstcom.com.cn

Model Country
Goods Description Quantity Unit Value Total Value
Number of Origin
80211 Handheld Scanner 8021101 3 USA $120.00 $360.00
80211 Base Communicator 8021183 1 USA $200.00 $200.00
80211 Cables and Connectors 8021111 3 USA $30.50 $91.50
Comments: Mr. Lee, I am able to offer a 8% Invoice Sub Total $651.50
discount since your total purchase is above Discount -$52.12
$500. We value your business and are looking Insurance $0.00
forward to more opportunities with you. Invoice Total $599.38
Number of Packages 1
Shipper’s signature: Dan Richman
Total Weight 5.15 kg

MEMO

To: Debbie Hu

From: Lee Hao Jie

Subject: Handheld Scanners

Debbie, I received the parcel from Scan Technology in 1 piece. The scanner model they sent is correct,
and the quantity is right. However, I discovered the cables and connectors are all wrong. They are not
suitable for the model 8021101.

Can you do me a small favor and go through the product information website and see if the cables and
connectors are still compatible with the 8021101 scanners? I have no wish to unpack the cables and
connectors and try connecting them to the scanners. I believe we will have problem asking for an
exchange if the cables and connectors are not compatible. If the website suggests an incompatibility,
please contact Dan Richman, and request an exchange for the correct model. (Refer to the invoice for his
email address.)

I will only use the scanners for our project once we have resolved the exchange issue. We should not
proceed unless we get confirmation on their compatibility. I am looking to resolve this in the shortest
possible time as it would be disastrous to wait for this exchange without making progress on the project.

Hao Jie

196. Which of the following information is NOT included in the invoice?

(A) The recipient’s contact number

(B) The sender’s address

(C) The names of the items sent

(D) The weight of the individual items

197. What can be inferred from the invoice?

(A) Mr. Lee is a regular customer.

(B) The company only sends shipments to China.

(C) The company provides a discount on purchases of over $500.

(D) The shipment will arrive at its point of destination on December 10, 2006.

198. Who is Debbie Hu?

(A) A delivery personnel

(B) An employee of the First Computers Co.

(C) A customs officer

(D) Dan Richman’s secretary

199. What is stopping Mr. Jie from opening all the packages?

(A) He wants to send them back.

(B) He is going to forward them to Ms. Hu.

(C) He received some items addressed to someone else.

(D) He wants to double-check on the adaptability of some items.

200. Which of the following does Ms. Hu need to know from the invoice if the cables are found to be
incompatible with the scanners?

(A) Model number: 8021101

(B) E-mail address: danrichman@scantech.com

(C) Company address: 34 HeDong Road

(D) Air Waybill No.: 2309456703W

Test 8

101. The latest company report indicates ------- lower profitability is likely over the next quarter due to
the increased cost of resources.

(A) which

(B) that

(C) since

(D) why
102. The new computerized security system never, or at least, ------- ever, requires rebooting.

(A) hardly

(B) just

(C) overly

(D) still

103. The prices charged by your Accounting Department do not match those ------- to me by your Sales
Department at the time of purchase.

(A) repeated

(B) informed

(C) recorded

(D) quoted

104. The much-loved poet’s words could ------- be heard above the sound of thunderous applause.

(A) nearly

(B) barely

(C) sparsely

(D) singly

105. Our CEO’s flamboyant style has its ------- , but our profitability is more than satisfying to our
shareholders.

(A) critics

(B) critical

(C) criticize

(D) criticizing

106. If you are not sure which exercise schedule best suits your personal needs, please ------- our detailed
guidebook, or speak to one of our specialists.

(A) refer

(B) consult

(C) discuss

(D) consider menting with a new ty with lightness.

107. Designers are experimenting with a new material ------- flexibility with lightness.

(A) is combining
(B) has combined

(C) that combines

(D) combination of

108. The management encouragaes all staff to place any complaints, suggestions, or questions in the box
------- in the lunch room.

(A) provided

(B) provision

(C) providing

(D) provide

109. Starlite Roofing Installation will accept responsibility for any damages ------- it can be proven that
defective products were the cause of the accident.

(A) unless

(B) because of

(C) although

(D) insofar as

110. We would like to advise all advertisers that copy ------- for inclusion in the next catalog must be
submitted before 5:00 p.m. on Friday.

(A) intended

(B) engaged

(C) concluded

(D) expressed

111. We believe that the popularity of ------- products is the result of a combination of beauty and
functionality.

(A) us

(B) we

(C) our

(D) ours

112. Contract details are not to be made ------- because of national security requirements.

(A) public

(B) publicly
(C) publicity

(D) publicize

113. Of course, we know that “all work and no play makes Jack a dull boy”, ------- we have decided to add
a health club and spa to our staff facilities.

(A) so

(B) then

(C) and

(D) because

114. The weekend program of special activities for handicapped children was a great success thanks to
those who generously ------- their time.

(A) voluntary

(B) volunteer

(C) voluntarily

(D) volunteered

115. While the Sales Department has been ------- in marketing our new range, we have been let down by
our quality assurance section.

(A) accomplishing

(B) mindful

(C) successful

(D) climbing

116. A recent strategic decision will see that more ------- are allocated for research and development.

(A) resource

(B) resources

(C) resourceful

(D) resourcefulness

117. If we are to ------- towards our common goals, workers must have faith in management, and vice
versa.

(A) break

(B) advance

(C) growth
(D) approach

118. Problems resulting in cost blowouts are to be ------- in any large-scale engineering project.

(A) expects

(B) expected

(C) expecting

(D) have expected

119. We would like to thank all of our sponsors for their generous donations, and we hope to have your
------- support in the future.

(A) connected

(B) consecutive

(C) continued

(D) ceaseless

120. All employees are ------- to perform their duties in a professional manner at all times.

(A) apparent

(B) alleged

(C) allowed

(D) supposed

121. The personnel section would like to advise all employees that from now on, no smoking breaks will
be allowed ------- regular work hours.

(A) while

(B) during

(C) after

(D) through

122. The unemployment rate ------- sharply despite government policies designed to increase public
sector employment.

(A) was rising

(B) will have risen

(C) has risen

(D) risen
123. We regret to inform all tenants that ------- circumstances beyond our control, the water supply will
be shut down between 2:00 and 4:00 p.m. this afternoon.

(A) as to

(B) due to

(C) in spite of

(D) in place of

124. The safety inspector has advised us that our health and safety facilities are more than ------- .

(A) considerable

(B) decent

(C) adequate

(D) accountable

125. The management has expressed its total faith in the abilities and performance of the present -------
and will not be seeking to replace him.

(A) occupant

(B) resident

(C) incumbent

(D) competent

126. The new summer collection ------- the Asiatic designs will be modeled in the Women’s Fashion
Department on Friday morning.

(A) about

(B) within

(C) over

(D) from

127. A healthy lifestyle and the opportunity for creativity will help you to maintain a positive attitude
towards ------- .

(A) labor

(B) work

(C) business

(D) employment

128. In his opening remarks at the company’s internal design conference, the president spoke in general
------- about developments in the business environment.
(A) marks

(B) expressions

(C) names

(D) terms

129. Unfortunately, several patients at the hospital have been struck by a disease for ------- there is no
known cure.

(A) while

(B) whose

(C) which

(D) that

130. The investigating panel is ------- out of patience with senior company executives, who are blocking
the release of essential documents.

(A) moving

(B) going

(C) breaking

(D) running

131. A government spokesman stated that reductions in health benefits are not due to a lack of ------- for
workers' welfare.

(A) affair

(B) rights

(C) attachment

(D) concern

132. Our Design Department has recently purchased the most ------- software available, with the aim of
greatly increasing our design capabilities.

(A) sophisticate

(B) sophisticating

(C) sophisticated

(D) sophistication

133. The original research facility was ------- in 1967 thanks to the foresight of our founding chairman.

(A) build
(B) building

(C) to build

(D) built

134. ------- you have written authorization from the Security Department, please do not enter the zone
delineated by the green line.

(A) Because

(B) Unless

(C) Despite

(D) Whereas

135. We recently received a memo ------- the Accounting Department requesting that all purchases over
$1,000 be approved by the heads of sections.

(A) before

(B) for

(C) with

(D) from

136. The company has received many complaints from customers who believe that our rates are far from
------- .

(A) allowable

(B) satisfied

(C) trustworthy

(D) reasonable

137. The research and development section is currently experimenting with two new ------- which should
reduce production time without affecting quality.

(A) proceeds

(B) processing

(C) processes

(D) proceedings

138. The oil exploration unit operates in very ------- areas and requires staff members who can adapt to
isolation.

(A) far

(B) unaware
(C) remote

(D) absent

139. ------- favorably by several specialist journals, our latest product should be well received by our
overseas distributors.

(A) Having been reviewed

(B) Been reviewed

(C) Reviewing

(D) Reviewed

140. The recent surprise resignation of the company’s CEO is not expected to affect the share price
------- .

(A) adversely

(B) appropriately

(C) unanimously

(D) dissentingly

141-143.

Emergency Evacuation Functions

------- an emergency situation arises, the persons seated near the exits might be called

141. (A) In particular

(B) By the way

(C) In the event

(D) Therefore

upon to perform the following tasks:

1. Identify, locate, and operate the mechanisms to open the emergency exits.

2. Assess the situation quickly, and make a decision to see if opening the door would expose

the passengers to any hazards.

3. Fasten the emergency exit door to the hinge to ensure a safe flow of departure for the

passengers.

4. As the exit doors are unlocked, the inflatable slide will automatically be deployed to the

ground below. The diagrams posted next to the exit doors illustrate this procedure. Alert

the other passengers once the slide has been fully ------- . Exit first to make sure that the
142. (A) amplified

(B) inflated

(C) boosted

(D) built up

situation is safe outside. Once safety has been confirmed, guide the others out of the

plane by helping them from the bottom of the slide.

If your seating allocation is by the exit doors, but you feel that you can't meet the -------

143. (A) principle

(B) value

(C) law

(D) criteria

listed above, or you simply wish not to take on the responsibility, please tell one of the flight

attendants before take off. You will be provided with an alternative seating arrangement.

144-146.

SUBSCRIBE today or pick up an ------- at your local newsstand, and get in on the chance to become

144. (A) requirement

(B) description

(C) issue

(D) information

the winner of our grand prize: a trip for two to Paris, France, with all expenses ------- . Plus, five

145. (A) earned

(B) paid

(C) allowed

(D) compensated

runners-up will win two nights’ stays in the Premier Suite at the Hilton Hotel right here in our

city.

Yes, a total package valued at over $20,000 dollars will be given away! For a chance to become a

-------, drop by your local newsstand or dial 1-800-358-8484 to subscribe today! This offer lasts

146. (A) contributor

(B) participant

(C) contestant

(D) winner

until October 31.

147-149.

Star Struck

If you’re not a star gazer, you ------- not be familiar, with the beauty of the night sky.

147. (A) must

(B) could

(C) should

(D) may

But a display of 2006 Bruce Sullivan Awards ------- photography at the Dallas Observatory

148. (A) in

(B) for

(C) to

(D) on

has captured the splendor of the stars for all to see.

Astronomers and photographers were invited to take part in the ------- awards, organized by

149. (A) dominant

(B) renowned

(C) prestigious

(D) superior

the Central East Astronomical Society as part of their annual AstroFest, held at Hills Arts

Center.

The result is a stunning collection of images, displaying not only technical skill but also

capturing the beauty of astronomy. Entry is free, and the display will last until October 15.

150-152.

Interest Rate Hike Expected This Week

Investors will pace themselves very cautiously this week with ail attention focused on the
U.S. Federal Reserve for guidance after seeing equity markets retreat last month with

concerns over higher interest rates and the economic ------- they can cause.

150. (A) maim

(B) malign

(C) damage

(D) disqualify

This week, the U.S. central banks will meet, and the interest rates will likely be hiked. This

comes ------- the Fed has raised them four percentage points over the last two years.

151. (A) that

(B) but

(C) since

(D) even though

“The market has kind of positioned ------- for the Fed raising 25 basis points...

152. (A) one

(B) it

(C) oneself

(D) itself

because of these fears about inflation," said John Johnston, chief strategist at Royal Securities.

153-154.

To: willsg@utsc.com

From: mmaven@environgroup.net

Subject: Confirmation - Thank you!

Dear Mr. Wills,

Thank you very much for your invaluable contribution to this year's Environmental Issues , Conference.
Your discussion was hugely popular with our attendees. It was a highlight of our event. In our follow-up
newsletter, we will devote a full-page to your topic further to outline the points of interest for our
membership. Numerous requests have been received for more information.

It would be a great honor to have you participate in another session at next year’s conference if you can
make it. We will forward details about the location, dates, and theme well ahead of time so that you can
schedule it in your calendar.

Thank you again for your tremendous help in making this year’s conference a huge success!
Yours sincerely,

Margaret Maven

Chair, National Environmental Group

153. Why was this e-mail written?

(A) To invite Mr. Wills to a conference

(B) To ask Mr. Wills to contribute to the environment

(C) To interview Mr. Willis for the next newsletter

(D) To show appreciation for his part in the conference

154. Why will Mr. Wills’ topic of discussion be further outlined?

(A) A lot of the attendees did not understand it.

(B) There was a demand for further explanations.

(C) Many could not actually attend the seminar.

(D) There were many points not discussed.

155-157.

Barry,

Here’s a quick status report on the current affairs in the Office while you’ve been gone. I also sent you an
email in addition to this fax but wasn’t sure how much access to email you would have. The major news
is the resignation of George Stewart who left to start his own company. If you recall, that had been his
career dream for a long time.

Our immediate reaction to George’s departure did not include a replacement hire. As you know, we have
been struggling with the possibility of staff layoffs for the last month in order to cut costs. By reallocating
some of the job responsibilities to the remaining employees, we may be able to save their jobs and fill
the void.

We also had a surprise visit from a few new senior management members from the head office. I gave
them a tour of our office and took them out for a nice dinner. They didn’t make any company
announcements while they were here (stating they just wanted to see this division). I have a strange
feeling that the future may present some drastic changes for our company.

I’ll keep this short, but I wanted to keep you abreast of what’s going on. Enjoy the rest of your trip, and
say hello to Mary and the kids!

Kent

155. What is the main purpose of the fax?

(A) To find out why a co-worker has decided to leave the company
(B) To catch up on the current situation at the office

(C) To congratulate a co-worker on a new business venture

(D) To bring a colleague up-to-date of the situation at the office

156. According to the fax, how will the company likely fill George’s position?

(A) By taking out a placement ad in the paper

(B) By laying off some of the workers

(C) By dividing the work amongst the rest of the employees

(D) By recruiting someone from the head office

157. What does Kent imply might be forthcoming?

(A) A co-worker’s return from retirement

(B) A visit by the senior management staff

(C) An adjustment within the company

(D) A budget cut in the next quarter

158-160.

Many people io today’s business world are required to be wired and digitally equipped at all times,
including cell phones, PDAs (personal digital assistants), and digital cameras, on a daily basis. A simplified
system, consisting of fewer of these stand-alone products would, strongly benefit many people in all
industries.

The solution may present itself as digital convergence, which refers to the combination of two or more
products simplified into a single product. Many of today’s cell phones also allow the user to take
pictures, surf the net, and send/receive text, messages. There are increasingly newer PDAs combined
with cell phones, with highly functional computing capabilities that work seamlessly like desktop
computers. It is highly probable that one day soon there will be an "omnipotent” product that can do all
these things.

Presently, there are some, products that can perform a large, number of these functions, but are
accessible to those who can afford to pay a high price. However, sometime in the near future, a super
PDA that can serve all our required functions and is available at a price that is affordable for the average
person may be a reality.

158. The word “omnipotent” in Paragraph 2, Line 8 is closest in meaning to

(A) strong

(B) all-powerful

(C) unlimited

(D) divine
159. What best describes the digital convergence mentioned in the report?

(A) A requirement of being wired in today’s business

(B) A single product with the performance of many products

(C) The breakthrough in digital technology

(D) The rising cost of highly-functional super gadgets

160. According to the report, what may become a reality in the future?

(A) The average person will be able to use complicated machines.

(B) All businessmen will own PDAs.

(C) The general public will be able to afford high-tech goods.

(D) The Internet will be accessible anywhere and anytime.

161-163.

Section 1.01 How to Evacuate the Building During an Emergency

It is important to note the location of the closest emergency exits on each floor. After doing so, please
review the helpful guidelines below in case of an emergency situation. The building’s built-in security
response systems and personnel will be responsible for directing general emergency procedures.
However, in case of earthquakes or large fires, special instructions requiring your individual efforts will
be necessary. Monthly emergency drills will help prepare us in case of such an emergency.

In case of an emergency:

• Locate the nearest exit.

• Please refrain from using the elevators. Use the stairs.

• In case of fire, bend down close to the floor to avoid rising smoke as you make your way to the stairs.

• Take extra care in ensuring your safety.

• Do not take any personal belongings. Your personal safety is your main priority.

Thank you for your cooperation in working together to assure everyone’s safety.

Management

161. Where would this information most likely be posted?

(A) At a fire station

(B) At a security office

(C) In an elevator

(D) In an office building

162. Which of the following is NOT a part of the list of what to do in an emergency situation?

(A) Determine the nearest way out

(B) Do not use elevators

(C) Take precautionary measures to avoid inhaling smoke

(D) Gather only important items

163. In which of the following situations does the information say the responsibility shifts to each
individual?

(A) If one has not read the guidebook

(B) If the fire gets out of control

(C) If the elevators are not in working order

(D) If the exit doors become too crowded

164-168.

One Child's Tomorrow

John Manor

202 Main Street

Toronto, ON M3B 1B5

October, 2010

Jagar Industries

Mr. Mark Allen

President

1296 Pleasant Rd, Suite 900

Toronto, ON M2M 2P3

Dear Mr. Allen

Thank you very much for your extremely generous fundraising-efforts for the “One Child’s Tomorrow”
fund. The combined efforts of companies such as yours have helped to raise over $250,000 in the last
nine months. We are proud to be able to direct more than 90% of the money raised to directly feeding
hungry children a hearty breakfast and running programs in our participating schools. By keeping our
operating costs at a minimum and with the support of our amazing volunteers, we will continue to
expand the program to help underprivileged children.

To date, we have supported 300 schools and more than 3,000 children on a daily basis for 8 years. Some
of our recipients have graduated from high school and are well on their way to fulfilling their dreams of
becoming teachers or doctors. These children have a real chance at achieving their hopes and dreams
with the help that you and your company have provided. Our current newsletter highlighting some of
our stories will undoubtedly explain the huge difference that your contribution of $5,000 has made.

Again, from all of us at One Childs Tomorrow and our participating partners, we thank you for your
continued support and belief!

All the best,

Jennifer Ward, Director

164. What is the purpose of the letter?

(A) To volunteer for a charity

(B) To plead for more donations

(C) To promote a new education program

(D) To express gratitude for an act of kindness

165. Who is the recipient of this letter?

(A) John Manor

(B) Mark Allen

(C) Jennifer Ward

(D) A doctor

166. How long has the organization been in existence?

(A) 9 months

(B) 1 year

(C) 8 years

(D) 9 years

167. What is One Child’s Tomorrow?

(A) A public school

(B) A newspaper company

(C) A catering company

(D) A charitable organization

168. How much was Mr.Alien able to amass on behalf of the Jagar Industries?

(A) $300

(B) $3,000

(C) $5,000
(D) $250,000

169-171.

OUR MANDATE

Fritz Production Services is committed to the successful execution of all your advertising print projects,
including photography, pre-press, printing and project management requirements.

Key Goals

• To fully integrate with your existing staff and partners to deliver flawless execution on all your projects
in a seamless manner

• To assure the highest quality of service in the most efficient manner

• To invest in our people and our talent offering to increase the profitability of your business

Our Core Values:

• We support our staff’s individual and personal goals equally with their career plans to assure work/life
balance and emotional happiness.

• We are committed to supporting the environment and utilize only recycled products for printing and
organic solvents for our needs.

We support a company-wide profit-sharing plan and have a rewarding policy of extra vacation time on a
regular basis! We know that our people make the company the success that we enjoy, and we will
continue to show our appreciation for their hard work!

169. How does the company play a part in promoting environmental causes?

(A) It contributes part of its profits to an environmental group.

(B) It plans to implement an environmental policy in the company.

(C) It reuses paper for printing purposes.

(D) It educates its staff to be environmentally conscious.

170. Which of the following is NOT found in the information?

(A) The company’s mission

(B) The company’s beliefs

(C) The company’s objectives

(D) The company’s history

171. What can be inferred about the company?

(A) It compensates its employees for their hard work.

(B) It spends a lot of money and time promoting environmental issues.

(C) It invests a lot of money on advertisements.

(D) It uses a large portion of its profits educating its employees.

172-174.

Session: How to Manage your Stress

The Center for Mental Wellness is offering their renowned session on "How to Deal with Difficult People
in the Workplace." In the current environment that we work in, many face undue stress over difficult
relationships with co-workers, negatively affecting their productivity, performance in general, and other
work relationships, and even causing interference into their personal lives.

This session will focus on the following:

* How to work effectively with difficult people and situations

* Conflict prevention and resolution

* Positivity to achieve balance

A summary guidebook, which can be used as a daily tool, Will be distributed at the end of the session. A
full list of valuable resources will also be available.

There will be two sessions only with limited attendance—Monday, May 4 & Tuesday, May 5. Please
register for your session as soon as possible at the front desk to reserve your seat early.

172. What does the notice imply?

(A) Many people in today’s society don’t know how to get along with others.

(B) Relationships with co-workers correlate with work productivity.

(C) Stress can help one work more efficiently with a little training.

(D) Most companies don’t consider the mental well-being of their employees.

173. Which of the following will NOT be covered in the seminar?

(A) How to deal with rude co-workers

(B) How to work effectively in short time

(C) How to avoid misunderstandings with others

(D) How to become stable by being optimistic

174. What will the seminar participants receive?

(A) A free booklet

(B) Refreshments

(C) An invitation to the second session

(D) A box of tools

175-178.

April 25, 2010

Scenic Arts

Mr. Wayne Thomas

12 Yorkshire Rd

England

Dear Mr. Thomas,

I am the president and founder of True Reproductions, a company specializing in the reproduction of fine
art prints. We reproduce a wide range of diverse art but have been concentrating of late on incredible
abstract art.

One of our photography experts, who is a huge fan of your work, recendy introduced me to your “Seven”
collection recendy published in A Magazine. She was absolutely entranced by the series, and I was in
agreement.

We would love to showcase some of your work in our upcoming publication, which is due to be
produced later this year. We are compiling a thematic series of approximately 6-8 artists and would like
to include you as well. This book will be a collector’s item we hope!

Please let me know if you’re interested in this idea. You would have a full section devoted to your work.
We would be delighted to speak with you about all the specific details at your earliest convenience. Will
be in touch at the end of next week to follow-up.

Yours sincerely,

Amanda Young

President, True Reproductions

175. Why did Ms. Young write to Mr. Thomas?

(A) To offer him a job at her company

(B) To order some art supplies for her firm

(C) To receive permission to use his work in her book

(D) To hire him for some photo shoots

176. How did Amanda first learn of Wayne’s work?

(A) From a magazine

(B) From a staff member

(C) From a book

(D) From a friend

177. According to the letter, what should Wayne do if he is interested in Amanda’s offer?

(A) Get in touch with her at her office

(B) Wait for a phone call

(C) Visit the company in person

(D) Send some sample artwork

178. The word “range” in Paragraph 1, Line 2 is closest in meaning to

(A) extent

(B) assortment

(C) circle

(D) series

179-180.

Amazing Zoo Tour

Welcome to our Amazing Zoo Tour! In the next three hours, you will see the highlights that make this zoo
the most amazing zoo in all the country. We will be seeing a lot of animals and covering a lot of ground,
so let’s get started with a short list of reminders:

- Please enter and exit the bus in an orderly fashion.

- Please stay with your tour guide at all times so that no one gets left behind.

- Do not feed any animals, as their regular feeding cycles will be interrupted.

- Please refrain from touching the animals through the fence and making any undue noise.

- When riding on the bus, please keep the windows closed and your hands inside the bus.

For parents of young children: please ensure that they are supervised at all times. Some animals may
appear friendly and cuddly to your child but should be approached with caution.

By following our rules, you and the rest of the group will enjoy a safe and happy tour! Please note that
those who choose not to follow the above rules may be asked to leave.

179. Which of the following is NOT mentioned in the reminder?

(A) Everyone should line up to board the bus.

(B) Do not go astray from the group.

(C) Refrain from giving any crackers to the animals.

(D) Keep in mind that the tour could last longer than expected.

180. What is the consequence for those who do not follow the rules?
(A) They may be removed from the group.

(B) They could be put into another group.

(C) They won’t be able to come back for a year.

(D) They will be forced to stay on the bus.

181-185.

Tony Warner

Warner Associates Inc.

175 Ninth Avenue

New York 10075

Dear Mr.Warner,

At the beginning of this month, I signed a contract with your company for an office renovation project.
Soon after the crew started work, there were many signs that warned me of bad things to come. I realize
now that I should have taken those signs seriously and put a stop to the project to minimize the damage
that it has since caused.

In summary, the entire project has been a huge catastrophe. Firstly, the crew showed little
professionalism by being late in meeting their starting times on a daily basis and took long breaks during
crucial stages, which caused extra work for everyone else. As well, certain areas requiring supervision
were left unattended for long periods of time, and considerable garbage was left in areas that were not
designated for waste removal.

These issues have caused much stress to our employees and reduced the productivity of our office over
these weeks. Our staff has expressed their discomfort, their feelings of being unsafe and have wasted
precious time cleaning up after your company’s crew instead of doing their regular work.

Mr. Warner, I have left many messages about this on your voice-mail but have not heard back. I am
astonished and extremely disappointed at the performance and quality of the work being done and the
lack of responsiveness from your company to my calls.

This letter serves to confirm the immediate end to your company’s contract with us. Your crew will no
longer be allowed on our premises, and please do not expect payment for any work completed to date!

David Martin

Panorama Systems, General Manager

dlmartin@panorsys.org

To: dlmartin@panorsys.org

From: twarner@warperinc.net
Subject: Service termination

Dear Mr. Martin,

My sincerest apologies for the service issues your company has endured. I have been out of the office on
a family emergency and have been unable to retrieve my messages in the few days.

I have just returned and have listened to your messages and read your letter.

There is no excuse for the lack of professionalism and poor performance shown by the crew from our
organization. I The assigned crew was a new team subcontracted from a source that I thought was very
reliable. Normally, our senior supervisor would have worked alongside the crew on this project but, due
to extenuating circumstances, could not. I am shocked and severely sorry for the troubles this has
caused, and to the reputation of my company.

Please accept my deepest apologies and our offer to complete the work properly immediately—with
payment for hard costs only. (Our labor and other fees will be waived entirely.) You have my personal
commitment that the project will be completed at the highest quality with my direct supervision.

I will give you a call in the morning hopefully to be able to discuss this proposal with you and to convince
you to allow us to finish this project.

Best Regards,

Tony Warner

Warner Associates Inc.

181. What is the main purpose of the letter?

(A) To complain about the progress of the work

(B) To terminate a work contract

(C) To warn of some dangers in the work area

(D) To request reimbursement for some damages

182. Which of the following is NOT a complaint made by Mr. Martin?

(A) Workers didn’t show up to work on time.

(B) The crew did not clean after themselves.

(C) Workers slacked off too much.

(D) The crew didn’t offer to work overtime.

183. What does Mr. Warner offer to do?

(A) Replace the work crew

(B) Provide a discount on labor costs

(C) Forgo all the fees other than the material cost
(D) Meet with Mr. Martin to listen to his proposal

184. What can be inferred about Warner Associates Incorporated?

(A) The company has a history of performing bad work.

(B) Mr. Warner has a habit of giving excuses for everything.

(C) Some of the senior managers are unreliable,

(D) The company cares about what others think.

185. Why will Mr. Warner call the client?

(A) To try to convince Mr. Martin to sign the agreement

(B) To discuss further about the details of the contract

(C) To demand payment for the work they have done to date

(D) To see if he can convince Mr. Martin to allow the crew back on the site

186-190.

We are working to improve the overall working dynamics within our company, in particular employees’
attitudes towards the relationships with senior management, a primary factor influencing the core
human relations in the workplace. Please read below, and circle one answer only.

1. Please describe your working relationship style with your direct senior manager.

A) Casual B) Very casual C) Formal D) Very formal

2. How often do you meet with your senior manager to discuss your progress and projects in general?

A) Once a week B) Once a month C) Once a year D) Never

3. How do you address your senior manager in correspondence?

A) By first name B) By last name C) By full title D) Flexible — depends on topic

4. How would you prefer that your senior manager view you?

A) As an employee B) As a colleague C) As a friend D) As a trainee

5. How satisfied are you with your relationship with your senior manager?

A) Very satisfied B) Satisfied C) Somewhat satisfied D) Not satisfied

Results

1. A) Casual 53% B) Very casual 7% C) Formal 26% D) Very formal 14%

2. A) Once a week 48% B) Once a month 25% C) Once a year 19% D) Never 8%

3. A) By first name 45% B) By last name 30% C) By full title 10% D) Flexible —depends on topic 15%

4. A) As an employee 23% B) As a colleague 47% C) As a friend 25% D) As a trainee 5%

5. A) Very satisfied 63% B) Satisfied 28% C) Somewhat satisfied 7% D) Not satisfied 2%

Analysis

After reviewing the study results, we conclude that a large number of staff relationships with their senior
mangers are increasingly casual, which corresponds to the nationwide trends of effective workforce
relationships. Interaction and communication with management is therefore more 0 frequent and
natural. Correspondence and other written communication are also more friendly and casual, with
almost half of respondents feeling comfortable using a first name basis only.

Employees want and enjoy a co-working relationship view with their senior managers, preferring to be
viewed as a colleague. With a staggering 63% “very satisfied” with their relationships and another 28%
“satisfied”, the present relations in our company’s staff with management seem to '' indicate a
surprisingly content team of people.

Of course, we will recommend making effort to increasing the overall satisfaction in all relationships for
everyone.

186. What is the main purpose of the poll?

(A) To establish a definite hierarchy within the workplace

(B) To resolve the difference of opinions between managers and staff members

(C) To get a grasp of how the managers are managing the members of their teams

(D) To better understand the relationship between employees and their managers to improve the
working environment

187. Which question did NOT address the relationship aspect of the managers and employees?

(A) Question 1

(B) Question 2

(C) Question 3

(D) Question 4

188. What can be inferred from the results of Question 4?

(A) Many employees feel distant from their bosses.

(B) The managers neglect being supportive in the employees’ personal goals.

(C) A large portion of the employees wants to be treated with respect from their bosses.

(D) The working environment allows the staff members to meet often to discuss issues.

189. What best describes tho outcome of the study results?

(A) The interactions between workers and management are heading in the right direction.

(B) Most of the managers prefer to be addressed by their full title.

(C) The relationship with senior managers still needs to be improved a great deal.

(D) A majority of the staff members share the same feeling that they are being treated as workhorses.

190. In the analysis, the word “corresponds” in Paragraph 1, Line 2 is closest in meaning

(A) compares

(B) correlates

(C) conforms

(D) comes to

Questions 191-195 refer to the following invoice and e-mail message.

Cascade Office Equipment

Order date: August 20, 2007

Order number: 1188

Ship to: Ms. Jane Little

Myers Lab Products

22 Wilshire Rd

New York, NY 26905

Quantity Item #/Description Item price Subtotal

4 03021/Desk Lamp $19.99 $79.96
5 A311/File Folder Kits $20.45 $102.25
5 XE-18/Fold-up Chairs $12.50 $62.50
10 900-1 A/File Sleeves $4.99 $49.90
1 A319/Wall Unit $50.00 $50.00
2 E220/Blackboard $25.00 $50.00
Subtotal $394.61
10% discount -$39.46
Total $355.15

Comments: Thank you for your order, Ms. Little. You are a valuable client to us. To thank you for your
continued business, we are happy to provide you with a 10% bonus on your current order. Please contact
us with any questions or if we can be of additional service (customerservice@casoffice.com).

To: customerservice@casoffice.com

From: jlittle@myers.com

Date: August 22, 2010

Subject: Thank you!

Dear Customer Service,

Thank you for your excellent service and quality products. The 10% discount was a bonus! Your speedy
delivery, which arrived this morning, has allowed us to finish our office furnishing in time for the arrival
of our new executives!

We will contact you with our next order (as we’re planning to build an additional office area soon).

Best regards,

Jane

Myers Lab Products, Purchasing

191. Which information is NOT included in the invoice?

(A) The number of items ordered

(B) The price of each item

(C) The sender’s address

(D) The markdown rate

192. How much more would Ms. Little have saved if she had ordered another desk lamp?

(A) $79.96

(B) $19.99

(C) $39.98

(D) $1.99

193. Why did Ms. Little write to Cascade?

(A) To request quicker service in the future

(B) To correct a mistake on the invoice

(C) To place her next order

(D) To show her appreciation for the special treatment

194. How long did it take to receive the items?

(A) They came on the same day.

(B) They took less than a week.

(C) They arrived exactly a week later.

(D) They took longer than a week.

195. What is the main reason why Jane is planning to order from Cascade again?

(A) The items in the store are the cheapest in town.

(B) Her company is planning an extension project.

(C) She forgot to order some items in her last order.

(D) The store is planning to have a big sale soon.

196-200.

Monday, November 11

8:00 *Breakfast meeting with new candidate for hire

9:00

10:00 Project Status meeting

11:00

12:00 Lunch meeting w/ president to review budget forecast

1:00

2:00 Client presentation - Key Study Summary

3:00

4:00 New Business discussion w/ John Harvey

5:00

6:00 Concert tickets!

Tuesday, November 12

8:00

9:00 Plant tours (w/ Nick Jackson) - need to select final venue

10:00

11:00

12:00 Lunch - Team Training

1:00

2:00

3:00 Directors’ Weekly Conference call (proposal package by courier)

4:00

5:00 Weekly staff meeting in conference room

6:00

MEMO:
Sarah,

Remember that I won't be in the office tomorrow on Friday and will be in late on Monday after my
breakfast meeting. I have a busy start to the week and really need your help to make things happen.

Please have all team members update their reports for our status meeting at 10:00, and double-check to
confirm that my lunch is booked with the president.

I've left you draft notes for my presentation at 2:00. I will need them in proper format (and 10 copies) for
my meeting. There are certain sections that I need you to gather more information on.

Contact Nick Jackson with the plant tour details so that he can meet me there. Let him know that we
need to make a decision by the end of the week.

There's a package that's supposed to be here by Monday morning for my director's call. If the package
doesn't arrive, please use this tracking number (34250-AF) to find the location, as it's important that I
have it for my call.

Finally, please let everyone know that the staff meeting is mandatory attendance for all.

Thanks for your help. Have a great weekend!

Terry

196. What will Terry most likely be doing first Monday morning?

(A) Meeting with the leader of the company

(B) Preparing for his 10 o’clock conference

(C) Talking to the newest member of the company

(D) Enjoying a tour around the factory site

197. Who most likely will read the memo?

(A) Nick Jackson

(B) John Harvey

(C) Terry’s assistant

(D) The president’s secretary

198. When will the meeting mentioned in the memo for everyone to attend take place?

(A) Monday at 8:00 a.m

(B) Monday at 10:00 a.m.

(C) Tuesday at 3:00 p.m

(D) Tuesday at 5:00 p.m

199. On which day was the memo written?

(A) Thursday, November 7

(B) Friday, November 8

(C) Monday, November 11

(D) Tuesday, November 12

200. What does the writer say he will need to have for his 3 o’clock meeting on Tuesday?

(A) 10 copies of the draft notes

(B) The updated version of a report

(C) A parcel

(D) The factory tour schedule

Test 9

101. Mrs. Szubanska has made a great contribution to our company through ------- wide knowledge and
practical, down-to-earth approach.

(A) she

(B) hers

(C) herself

(D) her

102. The lunch menu today consists of a choice of ------- chicken or pork served with a salad or
vegetables.

(A) both

(B) other

(C) either

(D) another

103. A committee of senior managers has designed a new interest rate schedule that it believes will
------- many new investors.

(A) observe

(B) appeal

(C) attract

(D) engage
104. The ------- of the most recent customer satisfaction survey are generally positive, and we would like
to congratulate all of our employees.

(A) effects

(B) replies

(C) results

(D) amount

105. Senior managers assured investigators that ------- no time were they aware of illegal activities in
their Accounting Department.

(A) at

(B) over

(C) by

(D) in

106. As part of the takeover agreement, the new owners have agreed to ------- the existing senior
managers.

(A) enquire

(B) contain

(C) retain

(D) absorb

107. Investors should realistically ------- the potential of any startup before investing their hard-earned
funds.

(A) compensate

(B) convince

(C) evaluate

(D) aim

108. Employees wishing to ------- professional congresses or seminars will continue to receive their pay
during the time they are absent.

(A) enroll

(B) attend

(C) participate

(D) perform
109. If ------- has found a wallet containing cash and valuable papers, could that person please hand it in
to the security desk?

(A) anyone

(B) everyone

(C) they

(D) oneself

110. The Business Advisory Council has been specifically designed for those in ------- of advice about
setting up new businesses.

(A) need

(B) want

(C) duty

(D) absence

111. Payment of telephone or Internet orders is ------- within 7 workirg days of the receipt of the goods
and invoice.

(A) due

(B) coming

(C) payable

(D) complete

112. The organizing committee has not yet set a ------- date for the seminar, but it will be some- time in
the first week of November.

(A) full

(B) factual

(C) explicit

(D) specific

113. The new head of marketing has been criticized for being too ------- to please senior managers.

(A) eager

(B) happy

(C) ambitious

(D) simple

114. The main ------- of completing a postgraduate business qualification is that it allows you to make
valuable contacts in related fields.
(A) use

(B) merit

(C) advantage

(D) improvement

115. All female employees are advised to be ------- when entering and leaving the building after- hours
due to a recent spate of attacks.

(A) caution

(B) cautious

(C) cautiously

(D) cautiousness

116. At the last meeting, many enquiries were made ------- the proposed shift in the company’s mission
statement.

(A) regard

(B) regarding

(C) in regard

(D) with regard

117. As you are aware, a wide range of issues was ------- at the meeting last Thursday, and I am pleased
to announce that several action committees have already been set up.

(A) discusses

(B) discussed

(C) discussing

(D) discussion

118. Answering mobile phone calls while you are at a work meeting is not only discourteous, but it can
also destroy the ------- of the meeting.

(A) capableness

(B) efficacy

(C) facts

(D) impression

119. Entry to the seminar is restricted to those who have received a personal ------- from the general
manager.

(A) bidding
(B) appeal

(C) invitation

(D) honor

120. ------- recent changes in government small business regulations, we will be holding a series of
practical workshops to assist owners and managers.

(A) Even if

(B) However

(C) As soon as

(D) Because of

121. Mr. Smith wants you to know that he will be ------- job applicants all day on Thursday, and that all
enquiries should be directed to his secretary.

(A) interview

(B) interviews

(C) interviewed

(D) interviewing

122. All possible ------- will be taken to ensure that this mine is entirely accident-and injury-free.

(A) rules

(B) details

(C) guidelines

(D) measures

123. The selection committee will consider applications from any employee ------- to apply for these
positions.

(A) valuable

(B) impressive

(C) eligible

(D) flexible

124. Our rapid courier service guarantees to ------- your urgent documents anywhere within the city
limits within an hour of pickup.

(A) check

(B) deliver
(C) commute

(D) respond

125. It won’t be ------- to take notes during the seminar, as we will be handing out detailed summaries.

(A) basic

(B) compelling

(C) necessary

(D) natural

126. Management experts consider it highly ------- that internal communications not only be “top-down”.

(A) desire

(B) desirable

(C) desirably

(D) desirability

127. Fine Fare is a journal devoted ------- to the subject of exquisite foods and wines from all over the
world.

(A) mutually

(B) generously

(C) impulsively

(D) exclusively

128. During high school, Richard was ------- by his uncompromising determination to win at any cost.

(A) distinguish

(B) distinguished

(C) distinguishable

(D) distinguisher

129. Should you have ------- regarding the new contracts, don’t hesitate to contact your union
representative.

(A) relations

(B) concerns

(C) significance

(D) attachments
130. Could you please tell Mr. Parsons that I tried to contact him ------- this morning, but there was no
answer at the number he gave me?

(A) exactly

(B) genuinely

(C) diligently

(D) repeatedly

131. Due to time-consuming security clearances, Lightning Courier ------- that delivery will be delayed by
approximately 2 days.

(A) hopes

(B) prepares

(C) anticipates

(D) hinders

132. Despite the company’s unspectacular profit performance, Glasnost Investments has remained -------
popular with investors.

(A) strike

(B) striking

(C) strikingly

(D) strikingness

133. Recyclers believe that ------- will be well- placed to take advantage of the rapid rise in the prices of
all metals.

(A) she

(B) it

(C) they

(D) he

134. Don’t forget that any purchases over $1,000 must first be submitted to the finance section for
------- .

(A) on approval

(B) approved

(C) approval

(D) approves
135. We are happy to announce that all employees will be receiving a bonus this month, as we have had
no ------- at all for 6 weeks.

(A) complain

(B) complaining

(C) complainer

(D) complaints

136. ------- long it may take, no final decision will be made until after all the short-listed applicants have
been interviewed twice.

(A) However

(B) Whenever

(C) Although

(D) Despite

137. In 2001, Michael Pennington qualified ------- an architect and began working at his father’s firm,
where he soon established a reputation as one of England’s most innovative designers.

(A) of

(B) as

(C) for

(D) into

138. Workers ------- the entire organization are encouraged to make suggestions relating to any area of
company operations.

(A) among

(B) between

(C) toward

(D) throughout

139. Unfortunately, many ------- of our latest product have found faults which should have been picked
up by quality control.

(A) reviews

(B) reviewed

(C) reviewer

(D) reviewers
140. Earthquake damage has caused some of the communications networks to shut down ------- until
essential repairs are carried out.

(A) complete

(B) completely

(C) completeness

(D) completion

141-143.

Your Invitation to saturdays@artswave

Scenario

Saturday, casual wear, inspired space, scented oils, soothing music, ambient lighting, warm cups of green
tea, lost in the experience, sketch the day away... pure bliss.

Saturday is an excellent day to lose ------- in a creative activity at Artswave. All experiences

141. (A) themselves

(B) herself

(C) himself

(D) yourself

are designed for complete beginners. Absolutely no talent is needed. And we have ------- our special
offer, so you will still save $20. Between now and November 30, all

142. (A) exposed

(B) expected

(C) extended

(D) expelled

experiences are just $79 (except life drawing). But hurry, ------- places are available.

143. (A) little

(B) partial

(C) few

(D) limited

saturdays@artswave 10 a.m.-2:30 p.m. Light lunch included.

Unwind your mind at www.artswave.com/escape.

Or phone 1-800-755-4554 fora free catalogue.

144-146.

Dear Samantha,

I am writing in regards to Mimi Stone. I had the privilege of meeting her during my last visit

to the Singapore Business Conference. I have heard recently that she left Global Tech about a

month ago.This is a good thing because we are currently in search of someone like her for our

new business prospects with your company. I know it may still be premature to conclude on the

new business; however, we have met her, and she seems well versed in the operations part of

our business. We are strongly considering her as a potential operations manager, but we need

your feedback as ------- .

144. (A) settlement

(B) selection

(C) connection

(D) reference

I am doing a background ------- on her and want to know if she is worthwhile to hire. If you do

145. (A) check

(B) checks

(C) checking

(D) checked

know anything about her, your reference will be of great value. If you are not familiar with her,

could you talk to Jack Ryan, her ex-boss for me? I think you will get a much better ------- from

146. (A) answer

(B) commitment

(C) estimate

(D) respond

him since you’ve done business with Global Tech in the past.

Thank you.

Jeffrey Hill

Director of Planning & Business Development Group, BASE ON-ROUTE INC.

147-149.
DEL PROPERTY MANAGEMENT, INC. is pleased and ------- once again to have received the Consumers’
Choice Award for excellence in Residential Property Management and also congratulates the deserving
------- in all the other categories.

147. (A) pride

(B) proud

(C) prideful

(D) proudly

148. (A) owners

(B) advisors

(C) recipients

(D) spectators

This award is also a tribute to our loyal and valued clients, owners, and staff, ------- have been a constant
source of encouragement in our unwavering pursuit of excellence throughout our more than 50 years in
business.

149. (A) that

(B) who

(C) which

(D) whose

DEL PROPERTY MANAGEMENT, INC.

Specializing in Professional Condominium Property Management Services

150-152.

ENTER TO WIN!

4 tickets to the Blue Jays in ------- at the Sky Dome and 4 passes to CN Tower,

150. (A) active

(B) action

(C) activeness

(D) actively

plus a $100 gift card to be used at the CN Tower restaurant overlooking the beautiful city

of Toronto!

To ------- , please send an e-mail to entertowin@tor.com with your name, address, and
151. (A) access

(B) enter

(C) insert

(D) penetrate

phone number and write subject line: A day in Toronto

If you are interested in receiving more information about Downsview Park Events, please

include YES in your e-mail ------- . Visit www.dp.com for more information!

152. (A) solicitation

(B) submitting

(C) subjection

(D) submission

Contest closes Friday, October 6 at 9 p.m.

153-154.

For: Terence

Date: November 4th

Time: 3:55 PM

Taken by: Brenda

Mr. Bradley called about the seminar being held at the Roy Thomson Hall this Friday. He said he is
looking forward to it very much. He asked me to tell you to make sure to pick him up at 6 o’clock at the
North York branch office since he will be spending his day there to attend a meeting. He also wants you
to call him at home this evening after 7 o’clock.

153. Why did Mr. Bradley call?

(A) To send an invitation to a seminar

(B) To remind Terence of a trip to the North York branch office

(C) To offer a ride to the sales seminar

(D) To request to be picked up at another location

154. What will Mr. Bradley do before heading over to the seminar?

(A) Pick up Terence

(B) Attend a meeting

(C) Call the Roy Thompson Hall

(D) Hang around the house

155-157.

Opportunity for International Experience

Currently we have four positions open for middle managers who wish to participate in a six-month,
international exchange program. The program will involve sharing with our counterparts in the
respective country best practice principles learned while on the job here in our head office. During your
brief excursion, you will spend a considerably amount of time learning about the domestic branches'
markets, with a specific focus on market research in the area of domestic consumers' preferences.
Afterwards, a comprehensive report of our research results wilt be submitted to the head office on your
return.

Interested applicants must fill out an application in addition to submitting a maximum two-page essay on
the benefits of participating in an international exchange and how that experience can add value to the
corporation. The deadline to apply is October 31.

155. What is the purpose ol) the notice?

(A) To announce the promotion of some managers

(B) To invite staff members to the international conference

(C) To request a report on the domestic market

(D) To recruit people interested in participating in a special program

156. What must be turned in at the end of the six-month period?

(A) An essay

(B) An application form

(C) A report

(D) The course fee

157. Which of the following is NOT required to be done by the applicants?

(A) Complete a form

(B) Write about what they have learned

(C) Provide a reason for their application

(D) Get permission from their immediate managers

158-160.

To: charles@danone.com

From: jgibson@kalpine.net

Subject: Upcoming visit

Dear Charles,

The purpose of this letter is to confirm the travel dates for Sharon and myself. We had some difficulty
working out our schedules but have finally agreed that the best time for our trip would be from February
14 to 21. We will be traveling to France by Air France, and then we will proceed to Switzerland by train
three days later, whereupon we will leave for home after we've had plenty of chances to catch up on old
times.

Please note below the times and dates of our schedule:

Travel itinerary:

February 14 - Air France departure point: New York, New York

February 15 - Air France arrival point: Paris, France

February 17 - Eurostar departure point: Paris, France

February 18 - Eurostar arrival point: Zurich, Switzerland

February 20 - Swiss Air departure point: Zurich, Switzerland

February 21 - Southwest Airlines arrival point: New York, New York

As you can see from our schedule, we will be changing destinations twice. During our travel, we were
hoping to rent a car in each city. If you could arrange that one be sent to the airport with a driver on our
arrival in each city, that would be greatly appreciated. I look forward to getting reacquainted with you
after such a long time.

Best regards,

John

158. What does this e-mail confirm?

(A) A car has been rented for John.

(B) Accommodation arrangements have been taken care of.

(C) The dates of travel have been set.

(D) The plane tickets have been reserved.

159. What is being requested by the writer?

(A) To be picked up at the airport

(B) To have transportation arranged

(C) To send the plane tickets right away

(D) To convince Sharon to go on the trip

160. What does the letter imply about the relationship between Charles and John?
(A) They will be meeting in France for the first time.

(B) Charles is John’s superior.

(C) They have not seen each other for a long time.

(D) John can’t wait for Charles to meet Sharon.

161-163.

Making It Big with only a Dollar a Day!

Now let’s be real. Life is much more complex today compared to the way things were 50 years ago. The
introduction of personal computers in our homes and workplaces and the vast number of investments
available in the market make our lives much more confusing. And with the world changing so fast, it’s
hard to keep up with the latest trends and new investment products that are made available by our local
investment advisors or institutions. This means having to do your homework on learning about the
constant, changing, investment opportunities and instruments on top of doing your daily household
chores and work assignments. Completely overwhelmed and, exhausted, you’re not alone. Hundreds of
people everyday face the same situation as you, but where do they turn to for help?

Now the solution has become much easier with an investment of as little as 10 minutes and a dollar a
day. Watch your savings grow from a small hill to a large mountain in no time at all. Making It Big with
only a Dollar a Day! can put you on the right path to financial success and happiness. Read it, and you’ll
learn that working is good, but financial success is even better. At $29.99, you will get your money’s
worth. It’s available at any local bookstores near you.

161. What product is being advertised?

(A) An investment product

(B) A book

(C) A computer

(D) A business school

162. According to the advertisement, what must consumers do to keep up with the latest trends?

(A) Consult with investment advisors

(B) Enroll in a business course

(C) Take charge and read up on the changes

(D) Get a desktop computer

163. The word "changing" in Paragraph 1, Line 5 is closest in meaning to

(A) mending

(B) adjusting

(C) accommodating
(D) advancing

164-165.

September 25,2010

TLEFC

Mr. John Sutton

490 Landsdowne Road

Buffalo, NY 14203

Dear John,

Thank you very much for your email.

The Talent Loan & Equity Financing Corporation (TLEFC), the largest multilateral source of loan and
equity financing for private sector projects ih the emerging markets, is recruiting top talent for ttsi
international Transaction Team (ITT) program. It is therefore organizing a Career Event from October 19
through October 21 at the Maycott Convention Center.

Please forward the attached event schedule to your recruitment officer. We also welcome any other
means you suggest to ensure that the event will be successful. For further information, please log on to
our website at http://www.tlefc.com.

We thank you in advance and look forward to hearing from you regarding this event.

Best regards,

Paul G. Koop

HR manager, Head Office

www.tlefc.com

Paul@tlefc.com

Tel:+310.755.1245

164. What has been enclosed with this letter?

(A) The event agenda

(B) A loan application form

(C) A resume

(D) A registration form

165. According to the letter, how can one receive additional information?

(A) By calling Mr. Koop at his office

(B) By sending Paul a letter

(C) By checking out the company’s homepage

(D) By going down to the Maycott Convention Center

166-170.

The legal dispute between Frecopy and Dwean has yet to reach a conclusion. Talks between each side’s
legal representatives have been ensuing for about a month now. They were close to a settlement about a
week ago but have since slid back from their earlier talks due to new information that has been released
by the FDA. The FDA announced the discovery of a substance in both companys’ migraine medication
mix that exceeds the daily recommended amount by 12%.

The major area of dispute is that Frecopy claims that they legally licensed the use of the main substances
from Dwean to make the medication for minors; however, they claim they were unaware of the legal
dosage required under the FDA regulations since Dwean is the main applicant with the FDA. However,
Dwean claims Frecopy was fully aware of the legal dosage in talks prior to the actual licensing agreement
signing.

Recently, analysts have downgraded both companies in their equity reports and say that the two
companies should proceed with caution and do their best to work out a settlement with the FDA and
each other quickly and quietly. Any long, dragged out, legal disputes with the FDA and the state
prosecutor’s office could truly hurt both companies’ long-term profitability .

166. What is the report mainly about?

(A) The merging of two major medical companies

(B) The FDA and its new policy

(C) The ensuing legal battle between two firms

(D) The licensing process for a new medicine

167. According to the report, what has caused the talks to take a step back?

(A) The disagreement over the name of their new product

(B) The surfacing of new information

(C) The lawyers on both sides not liking each other

(D) The legality issue of the licensing process

168. What did the FDA announce?

(A) A new policy regarding the licensing of new medicines

(B) A new product for migraine headaches

(C) A violation of its standard usage

(D) A signing of a new licensing agreement

169. What do the analysts advise the companies to do?

(A) Drag out the legal dispute for as long as they can

(B) Replace their legal representatives

(C) Settle their differences in a subtle manner

(D) Reduce the medication mix by 12%

170. The phrase “dragged out” in Paragraph 3, Line 3 is closest in meaning to

(A) prolonged

(B) amplified

(C) built up

(D) agitated

171-173.

Fantasy Fitness

Are you tired of waiting in line to use your favorite exercise machine only to find out that it is broken for
the day? Or you finally get yourself out to the gym, but there is no one to train with? Well, don’t fret
because Fantasy Fitness is here. At Fantasy Fitness, all your health care needs are at your fingertips. We
have a 200-square-feet exercise room with the latest exercise equipment and a 100-square-fbot
swimming pool with multiple private saunas and Jacuzzi rooms, and everyone who signs up with us will
be put in a special program tailored-made by our licensed trainer to help you get into the best shape of
your life.

Read what some of our most satisfied customers have to say:

“I always used to skip going to the gym and wasted so much money on those expensive membership
fees. But not at Fantasy Fitness, with their readily available personal trainers and customized workout
programs. I never miss a workout!”

- Dave from New York

“As a mother of four, who would ever think that I would have the time to go to the gym, much less spend
any time in the sauna, but at Fantasy Fitness they take care of all my family’s needs. They have a fully-
equipped professional staff of over 10 daycare specialists working around the clock as well as 5 different
play rooms for children between 5-10 to play in. I used to think I would never exercise again, but not any
more... Fantasy Fitness is a mother’s fantasy come true!”

- Jane from Los Angeles

“My girlfriend used to complain that I work too much and that I’ve gained a lot of weight over the
months. She said that we never get to spend any quality time together, but ever since I joined Fantasy
Fitness, that has changed. Since joining six months ago, I have already lost 25 pounds and my girlfriend
was so impressed she joined as well. Now we spend a lot of time together at Fantasy Fitness. Fantasy
Fitness has turned my life from frustration to a true fantasy”

- Bob from Texas

 Come and try Fantasy Fitness! You’ll never regret it!

171. Which of the following is NOT a service mentioned in the advertisement?

(A) Personal training by a specialist

(B) A daycare center for children under 10 years old

(C) Saunas for members to relax in

(D) Free swimming lessons for regulars

172. What can be inferred from the advertisement?

(A) Fantasy Fitness has gyms nationwide.

(B) The fitness center guarantees weight loss.

(C) Children get free memberships.

(D) The swimming pool is available 24 hours a day.

173. Why is Jane happy with Fantasy Fitness?

(A) She can work out with her children.

(B) She received many tips about nutrition.

(C) She does not have to worry about her kids.

(D) She has lost a lot of weight.

174-177.

To: sjthompson@sxp.com

From: dan.ficklestein@makana.com

Subject: Shee Catalogue Request

Dear Mr. Thompson,

Thank you for your e-mail inquiry in regards to our 2011 spring collection catalog of our latest line of
fashionable men and ladies' shoes. We will be more than happy to send you a catalog right away. Also, at
this time, I would like to let you know that we have just started a collection of men and ladies' sports
wear which you will find in the catalog I will be sending.

And as a token of our good will, we will also include a free sample of our latest men's shoe polish that
you can try. If you like it and would like to order some, just check the box at the bottom of the order
form included in our delivery.

I will have the delivery sent to you today by express courier. You should receive the package in the next
three days. If you have any questions in the meantime, please do not hesitate to contact me.

Serving all our customer’s needs at the click of mouse, www.makana.com.

With best regards,

Dan Ficklestein

Customer Service Representative

174. Why was the e-mail written?

(A) To respond to a request

(B) To place an order for shoes

(C) To request a company brochure to be sent

(D) To receive some samples of goods

175. How did Mr. Thompson get in contact with Mr. Ficklestein?

(A) By e-mail

(B) By phone

(C) By mail

(D) By fax

176. Which of the following will NOT be sent to Mr. Thomson?

(A) A catalog

(B) A free gift

(C) An order form

(D) A pair of men’s shoes

177. What should Mr. Thomson do if he has any questions?

(A) E-mail Mr. Ficklestein

(B) Log on to the company website

(C) Get in touch with a service representative

(D) Ask the delivery personnel

178-180.

To: All Employees

From: Paul Creighton

As you all know, we have had a great year this year, and we have tallied the sales numbers on each and
every one of you. I’d like first of all to thank everyone for their hard work and effort. Despite the slow
growth in the economy this year, we still managed to stay ahead of our competition and beat last year’s
figures as well.
In addition to surpassing last year’s numbers, we have added 6 new branches, two in the downtown
area, one on the west side of town, and the remaining three in the growing northern area of the city. We
are pleased that each of our new branches showed a positive net income, and we expect them to grow
modestly over the next couple of years with more explosive growth as we hit 2014.

In a week’s time we will be gathering for our annual appreciation ceremony for all the hard work that
you do. I expect everyone to be there. It’s a great time just to relax and enjoy the fruits of our labors.
Besides some great entertainment and tons of awards to give out this year, we have also lined up a
surprise for Brad Jones’ retirement. We want to honor him for his 32 years of service with a special
tribute that night.

I hope to see you all there!

178. What is the main purpose of the memo?

(A) To announce the opening of a new branch office downtown

(B) To invite staff members to an awards night

(C) To persuade employees to participate in a special event arranged by Brad Jones

(D) To announce the achievements of a co-worker who has been with the company for 32 years

179. Which of the following is NOT part of this year’s occurrences?

(A) The opening of six branch offices in the city

(B) A retirement announcement made by a colleague

(C) A successful year in the number of sales made

(D) The closing of one of their competing companies

180. What does Mr. Creighton say about the new branch offices?

(A) They are facing an uncertain future.

(B) They will grow rapidly within the next few years.

(C) They are planning to expand their workforce in the near future.

(D) They will be assigned new general managers.

181-185.

Stella Velo

132 Rodeoway Crescent. #2

Vancouver, British Columbia,

Canada

Dear Mrs. Velo,

My name is Christian Lind, and l am Fly Entertainment's Senior Marketing Director. A couple of weeks
ago l had the privilege of becoming acquainted with you at the American Marketing Association
Conference in Atlanta, Georgia. At the time, you expressed great interest in our in-flight entertainment
system, but unfortunately I did not have a brochure handy with me. However, you were kind enough to
hand me your business card, and here l am writing to you. I have enclosed a catalog with this letter along
with some information regarding our state-of- the-art entertainment system used by many of the top
airlines and cruise ships throughout the world.

At this time, I'd like to point out that since our last meeting, we have made a couple of improvements to
our system from the feedback of our beloved consumers. We have now included a memory portion to
the program selection, so you can go back and see which programs you have selected. We have also
included a parental control button to screen select programs for the children. And, if you order now, we
are willing to promotionally offer 20% off our regular price in order to develop our mutually beneficial
relationship.

I appreciate the time you have taken to read my letter to you. I hope I hear from you soon and get a
chance to meet you again at another AMA event.

With best regards,

Christian Lind

Senior Marketing Manager

Fly Entertainment, Inc.

Premium Standard System

Quality and premium selection at its best

One of the most common complaints from passengers on planes is the inadequate in-flight
entertainment. Generally, movies are played at times selected by the airline, which best suits the airline
staff. And, if any choices are provided, they are usually restricted to a few audio channels.

Now, with the introduction of Fly Entertainment’s Premium Standard System, freedom is just a touch
away. With over 100 satellite stations and over 100 radio stations, each passenger is about to custom-
select their choice of shows at whatever time is most convenient for them. This way, you can keep up
with all your favorite movies, shows, and programs while you are a hundred miles away from home, or
you can experience the programs of a different culture and language. All ot this can be available at a low
cost of $10 per seat.

181. What is the main purpose of the letter?

(A) To enquire further about a product introduced at the conference

(B) To invite Mrs. Velo to the next American Marketing Association Conference

(C) To follow up on an earlier discussion with Mrs. Velo.

(D) To request a discount on the next purchase

182. How can Mrs. Velo receive the discount mentioned?

(A) By acting now

(B) By purchasing in bulk

(C) By paying cash

(D) By attending the next AMA event

183. According to the letter, what has taken place since Mr. Lind last spoke with Mrs. Velo?

(A) A consumer survey had been conducted by the company.

(B) Some new features have been added to the system.

(C) The price of the system has been slashed 20%.

(D) Plenty of brochures have been ordered.

184. What is the Premium Standard System?

(A) An airline company

(B) An entertainment company

(C) A product of Fly Entertainment

(D) A rule set by the airline industry

185. Which of the following is NOT a feature described of the product?

(A) It has many stations to choose from.

(B) It catches stations from other nations.

(C) It has a parental screen option.

(D) It has many children’s programs.

186-190.

To: ALL TRAVELERS

From: lisawilliams@westcoasttravels.com

Subject: May 1-May 5 Tour

To everyone,

The west coast tour has finally arrived. I hope everyone is looking forward to some great sightseeing we
have planned for you. On this West Coast Adventure Tour, there will be two destinations: LA and Las
Vegas.

Since there are 25 members who will be in attendance, we request that each passenger only bring one
bag due to limited space on the bus. The weather is forecast to be bright, warm, and sunny throughout
the entire trip. Remember that we will be spending a night in Dodgers' Stadium to watch a baseball
game in the evening. So please remember to pack a jacket since the nights in LA get a bit cool.

We have many events planned. So please refer to the schedule attached with this e-mail. If there are any
questions regarding the itinerary or anything about our trip, please call me at my office during business
hours. Also, please arrive at Kennedy Airport at least two hours before the 8 o’clock flight to LA. Thank
you and I look forward to seeing you at the airport on the 1st of May.

Lisa Williams

West Coast Travels: West Coast Adventure (May 1-May 5)

Day 1 (May 1)

6:00 AM: Gather at Kennedy Airport. Depart to Los Angeles; arrive at 1:30 PM

3:00 PM: Bus tour around LA

6:00 PM: Check in at Coxwell Hotel

6:30 PM: Dinner at the hotel restaurant

Day 2 (May 2)

7:00 AM: Buffet-style breakfast at the hotel restaurant

9:00 AM: Visit UCLA

12:00 PM: Lunch at the university cafeteria

2:00 PM: Visit LA Zoo

6:00 PM: Dinner at Lobster King

7:30 PM: Dodgers’ Stadium to watch a baseball game

Day 3 (May 3)

7:00 AM: Buffet-style breakfast at the hotel restaurant

8:00 AM: Check out of the hotel

9:00 AM: Take bus to Las Vegas; arrive at 11:45 AM

11:45 AM: Check in at Prince Hotel

1:00 PM: Lunch at Wong’s Chinese Restaurant

2:30 PM: Visit The Mirage

5:30 PM: Bus tour of Las Vegas

7:00 PM: Dinner at George’s Ribs

8:30 PM: Watch Stomp, a Broadway musical, at Aladdin Theater

Day 4 (May 4)

7:00 AM: Buffet-style breakfast at the hotel restaurant

9:00 AM: Visit Bellagio Gallery of Fine Art Details

12:00 PM: Lunch at Gallery Cafeteria

1:30 PM: Watch exotic cars at Caesars Forum Center

4:30 PM: Visit The Aquarium at the Ambassador Building

6:30 PM: Dinner at Santonio’s Steak House

Day 5 (May 5)

7:00 AM: Buffet-style breakfast at the hotel restaurant

9:00 AM: Take bus back to LA Airport

11:30 AM: Flight back to New York

186. Which of the following events will NOT be part of the tour?

(A) A sporting event

(B) A Broadway play

(C) A car show

(D) A museum visit

187. What can be inferred from the schedule?

(A) On the first day of the tour, they will most likely have lunch on the plane.

(B) Each day begins at the same time.

(C) Tour members prefer to spend more time in Las Vegas.

(D) They will stay at five-star accommodations.

188. On which day will the jacket mentioned in the e-mail become handy?

(A) Day 1

(B) Day 2

(C) Day 3

(D) Day 4

189. What does the e-mail Imply?

(A) The tour has already taken place.

(B) Too many tourists have misbehaved in the past.

(C) People should prepare themselves for chilly weather.

(D) A group this large has never been put together before.

190. What does Ms. Williams NOT mention in the e-mail?

(A) To expect a long line at the airport check in counter

(B) To bring only one suitcase

(C) To pack warm clothing

(D) To read the itinerary

191-195.

HOURS SPENT ON STUDYING DURING THE FINAL EXAM PERIOD

ANALYSIS

Study conducted by: The Association of Universities (AU)

Conducted: April, 1,2010

Margin of error: ± 2%

The study conducted by the AU at four major universities in our provifitie analyzed how many hours the
students spent studying during their exam period. While our past studies have focused on the study
habits of students on a wider scale throughout the year, this study took a closer look at the number of
hours spent on studying during the final exam period. We went to each campus and took an equal
number of surveys from students in each year, surveying a total of 400 students from four different
universities. Each respondent indicated the number of hours they studied during the final week of
exams.

The survey showed a surprising result. The students at three of the four universities increased their study
hours as they got closer to their graduate years. However, Western University showed a completely
opposite trend. The first year students spent over 70 hours a week studying while the 4th year students
only spent about 20 hours during their final exam week. This, according to the university officials, maybe
the reason why students at Western University have the lowest number of students graduating.

191. According to the chart, which university shows the greatest number of discrepancies in their
students’ study habits?

(A) The University of Toronto

(B) York University

(C) The University of Windsor

(D) Western University

192. What does the chart imply about the first year students?

(A) Most of the students at the University of Windsor come from wealthy backgrounds.

(B) Many subjects at Western University are considered much harder than those at other universities.

(C) The admittance grade at York University is lower than at the others.

(D) The students at the University of Toronto spent the least number of hours studying.

193. How many fourth year students were surveyed from Windsor University?

(A) 25

(B) 50

(C) 100

(D) 400

194. Which of the following methods was most likely used to collect the data?

(A) Phone poll

(B) Direct mail

(C) Questionnaire

(D) Campus paper

195. Based on the remark of the university official in the analysis, which university will likely have the
highest number of students graduating?

(A) Toronto

(B) York

(C) Windsor

(D) Western

196-200.
NOTICE: New regulations regarding abuse of printing

Last year, the management set up new rules to encourage employees to cut down on unnecessary
printing fees. However, there has been a rash of abuses of the printing policy. Therefore, in order to
control the cost, management has decided to enforce more stringent regulations that are required to be
adhered to by everyone, including the management.

Starting today, the management staff will meet to discuss and begin drafting up the new policy. We will
post new rules outlining the new printing policy as soon as it becomes available. Once it is complete,
please read it carefully. Anyone in violation of the new rules will be considered behaving in a disorderly
manner and will be penalized accordingly.

Your cooperation and self-discipline is highly requested. Thank you.

The Management Team

2010.08.14

NEW PRINTING POLICY

Effective as of 08/18/2010

Due to the fact that our overhead costs have far exceeded our budget, we had to get to the rdot of the
problem. Shockingly, most of our costs came from printing. A further, detailed look made us realize that
too many of our 1,000 employees were wasting paper by making unnecessary copies. This, of course ,
has increased our paper usage, but it has also resulted in our using more of the very expensive ink
cartridges as well as the repair work that has followed. Over the past month, this has occurred at a rate
that is not acceptable. Therefore, the following rules will go into effect immediately starting tomorrow
for everyone in all departments. This problem is serious, so anyone caught in violation of the rules below
will be reprimanded, suspended, or even dismissed. Your full cooperation is requested.

1) All departments will be assigned an access card. It will record the date and time to keep track of the
number of copies your department staff makes. Managers in each department are responsible for
keeping track of who uses the card by keeping a record book.

2) For bulk copies over 100, you must get advance approval from your department head.

3) Any department believed to be making unnecessary copies will be approached. Upon investigation, a
warning may result to the person being accused.

4) A second warning may result in suspension without pay or, in this worst case, being dismissed from
your position.*

5) Each department may pick up an access card from the reception desk after filling out a form.

* With second warning, your manager and the general manager will meet to discuss the proper handling
of the situation.

196. For whom is the notice intended?

(A) Only the management staff of the company

(B) Employees who had previously received a warning

(C) All staff members in the company

(D) The managers who wrote the policy

197. What can be inferred from the notice?

(A) Most of the employees are abiding by the rules.

(B) Many workers have already been penalized.

(C) The management staff is doing a poor job.

(D) A lot of paper is being wasted.

198. How many days did it take to write up the new policy?

(A) One day

(B) Two days

(C) Three days

(D) Four days

199. Which of the following is NOT part of the new printing rule?

(A) Each employee’s usage will be recorded.

(B) Permission is required for making a large number of copies.

(C) Employees who receive a warning will automatically be let go.

(D) Anyone caught wasting copy paper will be investigated.

200. What would be the worst outcome of a meeting between the manager and the general manager?

(A) A suspension without pay

(B) Dismissal from the company

(C) A pay cut

(D) A demotion

Test 10

101. The Technical Department is currently formulating written guidelines ------- the use of our micro-
publishing facilities.

(A) in

(B) for
(C) at

(D) with

102. Company strategists ------- predicted that conditions in the Middle East would eventually stabilize
and result in expanded sales.

(A) wrong

(B) wronged

(C) wrongly

(D) wrongness

103. As you would expect at one of the world’s most reputable hotels, the ------- is prompt, efficient, and
discreet.

(A) exertion

(B) decision

(C) challenge

(D) service

104. The director ------- has often been seen to take his lunch in the staff canteen along with the other
workers.

(A) him

(B) his

(C) himself

(D) he

105. The new head of marketing is already making his mark on the company even though he only ------- 6
weeks ago.

(A) earned

(B) elapsed

(C) deliberated

(D) arrived

106. This is an excellent time to consider changing jobs because of the large number of positions -------
available in the mining sector.

(A) commonly

(B) currently

(C) actively
(D) approvingly

107. ------- leaving school, she has worked in a variety of positions but has not yet found one which suits
her talents or interests.

(A) Despite

(B) Since

(C) In spite

(D) lf

108. Although he did not perform ------- well as a student, he went on to become one of the most
respected scholars in his field.

(A) especially

(B) sufficiently

(C) desperately

(D) excellently

109. The chief financial officer believes that we should maintain the present course, and ------- his
deputy.

(A) as to

(B) whereas

(C) so does

(D) as long as

110. The giant pharmaceutical company insists that its new drug is ------- safe as long as it used under the
supervision of a doctor.

(A) perfect

(B) perfection

(C) perfectly

(D) perfecting

111. A light and healthy lunch followed by some exercise will make workers ------- more productive in the
aftertnoon.

(A) complete

(B) much

(C) ample

(D) greatly
112. ------- you have familiarized yourself with the basic commands, we can begin to learn some of this
program’s more creative features.

(A) Already

(B) Before

(C) Once

(D) Earlier

113. The upcoming convention invites ------- from anyone working or having research interests in the
field.

(A) contributions

(B) solutions

(C) additions

(D) subscriptions

114. Several exciting new pieces of equipment ------- in our gymnasium, and we invite you to come and
try them out at no cost during the next week.

(A) install

(B) installed

(C) have installed

(D) have been installed

115. Rexington Engineering has recently set up an entire new research ------- because of the increasing
interest in robotic technology.

(A) separation

(B) partition

(C) segmentation

(D) division

116. The Department of the Environment supports the replacemertt of introduced plants with -------
plants that require much less watering.

(A) native

(B) nativity

(C) natively

(D) nativeness

117. Please place your luggage in the overhead locker, and ensure that the locker is closed ------- .
(A) secure

(B) securely

(C) securable

(D) secureness

118. ------- the recent sales campaign was not as successful as we had expected, our new range of goods
has been well-reviewed by consumer groups.

(A) Instead of

(B) Notwithstanding

(C) Although

(D) Whereas

119. All drivers are required to maintain ------- logbooks accurately and to hand them in to the central
office before leaving on Friday night.

(A) its

(B) his

(C) ours

(D) their

120. The budget to be released later this week will ------- reduce spending on employee facilities such as
the sports center.

(A) due to

(B) most likely

(C) want

(D) be

121. The board of directors believes that the best way to ------- our own interests is to provide the best
possible service to our customers.

(A) propose

(B) supply

(C) reflect

(D) serve

122. While the producer has ------- production of this line, secondhand replacement parts can often be
found at specialty stores.

(A) alternate
(B) incomplete

(C) dependent

(D) discontinued

123. All staff members are requested to treat co-workers in our office in a ------- and respectful manner
atall times.

(A) courtesy

(B) courteous

(C) courteously

(D) courteousness

124. The taxation office has not yet defined its position in relation ------- deductions for education
expenses.

(A) for

(B) to

(C) on

(D) by

125. While there has been a significant ------- in the sales figures, there has been no corresponding profit
growth because of increased production costs.

(A) boost

(B) addition

(C) forms

(D) promotion

126. ------- the 1980s, Sedgewick Consultants adopted the strategies which would see it become one of
the leading financial consulting firms in America.

(A) Beyond

(B) Around

(C) Atop

(D) During

127. The state university ------- five new courses in its Department of Business Studies in order to
increase the number of places available to part-time students.

(A) offering

(B) will offer

(C) to offer

(D) has been offered

128. This memo is just to remind everybody that I will be starting my long service leave next Thursday
and that my deputy ------- in my position for the following 3 months.

(A) is acting

(B) has been acting

(C) has acted

(D) will be acting

129. The small firm has just ------- its first important design contract despite competition from several
larger and more well-established bidders.

(A) achieved

(B) scored

(C) won

(D) made

130. Current research in the area of obesity control is extremely -------, and some exciting innovations are
expected shortly.

(A) promises

(B) promised

(C) promising

(D) promisable

131. There can be no doubt that recent statements ------- the company's true financial position were
misleading.

(A) respecting

(B) concerning

(C) dealing

(D) referring

132. A detailed analysis of customer information reveals that we should develop products which ------- a
wider cross-section of the community.

(A) intend

(B) object

(C) plan
(D) target

133. The company’s art and historical ------- will be sold at a special auction to be held next June at a local
museum.

(A) acquisition

(B) stock

(C) selection

(D) collection

134. I have no doubt that you are all aware of our secretary’s ------- plans, and I hope that you will make a
generous donation for her farewell gift.

(A) retirement

(B) retired

(C) retiring

(D) retire

135. Before choosing a career, you should take into consideration several ------- , including the supply and
demand for professionals in any particular field.

(A) sides

(B) remarks

(C) factors

(D) turns

136. Please ensure that all outstanding debts are cleared within seven days of ------- of this notification,
otherwise legal action will follow.

(A) receipt

(B) balance

(C) admission

(D) spending

137. Investor interest in Telco Mines is at its ------- point ever due to rumors of recent discoveries of
precious metals.

(A) more highly

(B) most highly

(C) highest

(D) higher
138. Safety inspectors have brought to our attention the ------- condition of safety equipment, such as
helmets, first aid kits, and fire extinguishers.

(A) decline

(B) declined

(C) declining

(D) declinable

139. The security needs of the Research Department are not ------- with those of the cafeteria.

(A) comparing

(B) comparison

(C) comparable

(D) comparably

140. A company spokesman announced that, following last minute negotiations with a buyer, the factory
would not be ------- after all.

(A) close

(B) closer

(C) closing

(D) closeable

141-143.

Parking

Parking is ------- in the Yorkdale Parking Lot. Parking permit stickers are required and should be placed on
the dashboard of each vehicle where they are clearly visible. Parking permit stickers can be picked up at
the front desk

141. (A) considarable

(B) creditable

(C) available

(D) presentable

UC Permits - Vehicles with a University Annual, Central Campus, or other UC acceptable parking permit
have access to all the parking sites at no ------- cost.

142. (A) add

(B) addition

(C) additional
(D) additionally

Weekly Permits - For anyone without a campus permit but who wishes to get a weekly

permit, the cost is $49.00 per week.

Daily Permits - A dispensing machine is available for individuals wishing to purchase permits on a daily
basis for $6.00. Daily permits expire each night at midnight. Therefore, it is important that vehicles are
removed before midnight to avoid ------- . Please note that parking rates are subject to change without
notice.

143. (A) charges

(B) citations

(C) summons

(D) complaints

144-146.

ST. VINCENT'S HOSPITAL

Leading with Innovation

Serving with Compassion

Diet & Diabetes Research Study

At St. Vincent’s Hospital in Kansas, we are planning to conduct a six-month ------- comparing

144. (A) work

(B) insight

(C) glance

(D) study

the potential benefits of two dietary approaches to ------- blood sugar.

145. (A) reduce

(B) reducing

(C) be reduced

(D) to reduce

Twenty individuals currently taking tablets for diabetes but who have clean bills of health are

------- in the Kansas area. If you feel that you want to participate in this study, please get in

146. (A) sought

(B) accepted
(C) approved

(D) in demand

contact with Dr. Sullivan’s research group at St Vincent’s Hospital.The number is 755-8989.

147-149.

BOA to Add 110 New Branches

Bank of America, one of the nation’s biggest banks, is planning to add another 110 new

domestic branches by the year 2010.

Candice Schneider, the Chief Operating Officer of BOA, gave an outline of their future plans at a
conference for investors in Los Angeles yesterday. This announcement makes BOA the fifth of the five
largest banks to unfold its plan for American ------- in recent months.

147. (A) existence

(B) exception

(C) expansion

(D) experience

Schneider was spotted relating a message to delegates at the AEBA World Market conference

saying, “Our main focus is on our metro Los Angeles market, and we plan to open ------- to

148. (A) close

(B) closed

(C) closely

(D) closeness

another 50 branch offices before the end of 2007.” BOA’s network of domestic branch stands at 1,110 at
the end of June, up from 1,099 in January 2006.

Last month, ------- CITI confirmed that it will take action by strengthening its domestic

149. (A) rival

(B) partial

(C) renewed

(D) contrasting

operations by moving, expanding, or building 70 branches in the downtown areas of California, New
York, and Illinois between 2007 and 2011.

150-152.
WANTED: SMOKERS READY TO QUIT

We are ------- for people aged between 30 and 45 to take part in a project aiming to

150. (A) viewing

(B) watching

(C) looking

(D) observing

help you become a nonsmoker.

Ideally ------- who smoke 15+ cigarettes a day and have been smoking for over

151. (A) any

(B) none

(C) this

(D) those

10 years are the best candidates for this study.

If you think you are ready to give up smoking or have been looking for something to help

you -------, then call Lucinda today. She can be reached at 755-7878 from

152. (A) halt

(B) quit

(C) resign

(D) cease

9 a.m.-6 p.m., Monday to Friday.

Questions 153-154 refer to the following want ad.

HOMESTEAD

LANDHOLDINGS

LIMITED

We currently have opportunities available for assistant superintendent couples. We offer a competitive
salary as well as a two-bedroom apartment plus benefits. If you are experienced, motivated, and
hardworking and wish to advance in your career, please fax your resume to 216-755-5959. 153. What is
NOT being offered with the job?

(A) Good wages

(B) Housing
(C) Health insurance

(D) A car

154. What will be the duties of the person being hired?

(A) Buying and leasing properties

(B) Providing career counseling to other workers

(C) Cleaning and maintaining an apartment complex

(D) Motivating the sales staff of the company

155-157.

Boulevard Hotel Business Lounge

Here at the Boulevard Hotel, our Business Lounge is dedicated to put all your business needs and
services at your fingertips. Internet access is available on all our Macintosh and PC computers. You can
be assured that we meet all your computing needs with color printers, digital scanners, digital cameras,
fax machines, and photocopying machines available.

Our Business Lounge is open every day from 8:00 AM to 10:00 PM. Here are our charges:

• Usage of computer - $20 for first hour and $15 for all subsequent hours.

• Usage of color printer - $1.50 per page.

• Usage of fax machines (per page rate) - $2 for local faxes, $4 for national long distance faxes, $10 for
international long distance faxes.

• Usage of photocopying machines (per page rate)- $0.10 for black and white, $0.20 for color.

• Usage of scanner and camera - $20 per hour.

Beginning from July 1, phone rental services will also available in our business lounge. Phone models and
prices will be available when the service is launched.

155. Where is this notice pasted?

(A) At a computer shop

(B) At a printing store!

(C) At a hotel

(D) At a phone booth

156. Which of the following services is NOT available today?

(A) Internet access

(B) Color printing

(C) International faxes

(D) Cellular phone rental

157. How much would it post to use the computer for two hours?

(A) $15.00

(B) $20.00

(C) $35.00

(D) $40.00

158-160.

To: ALL STAFF

Subject: Recycling Campaign

Date: July 1,2007

In an on-going, earth-friendly effort to recycle more waste for a better environment, recycling now has
been made easier to you. We hope to achieve an average of 5 fewer bags of waste per day.

We have placed a recycling bin for paper besides all printers. In the pantry and canteen areas, waste
collection bins are provided for soft drink cans, glass bottles of all types and colors, plastic materials, and
waste paper.

The waste collection bins will be cleared once a day every night. In the event that the bins are filled up in
the day, please inform our janitors for assistance. We appreciate your co-operation and understanding.

158. For whom is this memorandum intended?

(A) Cleaners

(B) Caretakers

(C) Employees

(D) Managers

159. According to the memo, what should be done if a garbage can becomes full during the day?

(A) Replace the bin with a new one

(B) Sort the contents into separate boxes

(C) Talk to the maintenance staff

(D) Seek help from a manager

160. Which of the following recyclable items is NOT mentioned in the memo?

(A) Beverage tins

(B) Plastic cups

(C) Newspapers

(D) Leftover food

161-163.

To: JacobLincoln@wmsoft.com

From: programmed@wmsoft.com

Subject: Accounting Module Design

Attachment: Source Code.txt

Dear Jacob,

Greetings! I hope all is well. The programming team has been working very hard on the program design
for the accounting software you have assigned to us. We are proud to say that the completed design of
this software is ready for you to review.

We want to thank you for your understanding and patience for granting us extra time to complete the
job after the deadline last Friday. I believe you will agree that the wait was worthwhile. The new design
meets your technical specifications with the capabilities to interface with third party software and
scalability to support different languages. One minor issue about the design of the software is that the
file size is larger than what you were expecting. I hope this does not affect your final plans for packaging
and marketing the product.

I have attached the source code for your perusal. Please feel free to contact me for any clarification after
your review.

Thanks,

Linda Russell

161. Why did Ms. Russell write the e-mail?

(A) To request an extension on the deadline

(B) To hire a programmer to make some new software

(C) To receive technical specifications for the job

(D) To ask to review the work that has been completed

162. What does Linda say about the work?

(A) It was more difficult than she anticipated.

(B) It is still going to take a bit longer to finish.

(C) It has been completed to her satisfaction.

(D) It will be modified to make it smaller.

163. According to the e-mail, what could cause a problem?

(A) The time constraints placed on the project.

(B) The packaging of the product.

(C) The capability of embracing another language.

(D) The ability to combine software other than principals.

164-166.

The stock market took a deep fall despite heavy trading today. Within a short time after the trading bell
rang, major indexes dipped furiously, dropping a 2% due to unemployment strains. Adding to that, a few
selected blue chip stocks performed poorly after SteelSoft made a decision to invest. SteelSoft quoted
unpredicted low earnings as the main motivation for this decision. Across the Stock Market, these stocks
took a dip of about 4%.

Most stocks suffered today by the end of the trading day. Blue chip stocks were not the only victims.
Technology stocks were the worst hit as growing concerns about these “empty” technology companies
without validated business plans are getting listed. These companies listed had their stocks at their
highest peaks, with 500% growth, when the Internet craze started.

Investors are now looking for good business models in these technology companies. Meanwhile, things
were not looking bright for the stock market in a poll conducted at the end of the trading day. Most
traders had the opinion that stocks will dip further in the next few weeks.

164. What is the general consensus of the stock performance today?

(A) Stocks did better than most feared.

(B) Technology stocks did not drop much compared to others.

(C) Some of the blue chip stocks were hit the worst.

(D) Most stocks took a pounding.

165. What is mentioned about technology stocks?

(A) They are predicted to grow rapidly with over 500% increase.

(B) They will regain momentum as the use of the Internet is increasing.

(C) They ended up being the only victims that suffered today.

(D) They were the most affected in today’s trading.

166. What prediction is being made by the traders?

(A) They suspect that stocks are due for a further dip.

(B) They feel that trading will remain heavy.

(C) They predict that technology stocks will stabilize.

(D) They think the unemployment rate must improve quickly.

167-171.

Best Office Stationery

432, Oxford Road

Jurong, Hong Kong 459222

July 28,2010

Mr. Harry Long

278 Botanical Gardens Road

Fifth Avenue, Hong Kong 628288

Dear Mr. Long,

Thank you for your interest in our products. We are pleased to provide a quotation for the following:

(2) Toner Cartridges for Canon Bubblejet Printer (Model BJ452) ($76 each) $152

(3) Reams of Hewlett Packard A4 Printing Paper ($20 each) $60

(2) Stacks ofACECDR disks (50 disks per stack) ($80 each) $160

Shipping and Handling $25

Total $397

Order ID: 10032

As we have records and information details about your company, we will be able to send the shipment to
you within 24 hours of obtaining your order confirmation. An invoice with transaction details will be
provided along with the shipment with the amount charged to your company account.

I would like to take this opportunity to introduce our loyalty program to you. For customers who have
purchased more than $2,000 worth of products with us, you qualify to join our Premier Club
membership. This membership will allow you to have a further 10% discount on all products purchased.
Adding to that, you will enjoy other discounts and promotions just for our Premier Club Members.

From your purchase history, I realized that you purchased a total of $1,848 worth of products earlier this
year. This would qualify you as a Premier Member for all of your future purchase should you decide to
proceed with this order.

We value your business!

John Owens

Best Office Stationery

167. What is the main purpose of this letter?

(A) To inform someone of a new program

(B) To offer a special discount

(C) To get permission to send out an order

(D) To ask for company information

168. Who qualifies for the loyalty program?

(A) Customers who have spent a certain amount money on items

(B) Anyone who is willing to fill out an application form

(C) Those who have been loyal customers for over two years

(D) People who would like to have their products delivered within 24 hours

169. What is the advantage of becoming a Premier Club Member?

(A) The items ordered are guaranteed to be delivered in a day.

(B) A price reduction on all of the products in the store will apply.

(C) A line of credit will be set up to be settled at the end of the month.

(D) An invoice with transaction detail will be sent along with the shipment.

170. How can Mr. Long become a Premier Member?

(A) By filling out an application form

(B) By providing his company’s history

(C) By giving his consent to this specific order

(D) By making large purchases in the future

171. How much does Best Office Stationery charge for delivery?

(A) $25.00

(B) $60.00

(C) $160.00

(D) $397.00

Questions 172-175 refer to the following travel journal.

Adventure Blog

June 14, 2010

11:30 PM

After touring America for many days, today was the most memorable of ail. Walking down the streets of
a small town just north of Philadelphia, I met a friehdly man In' His early fifties by the name of Moses
and started to chat when I asked for directions? I accepted1 his warm offer to go to his house for some
cookies and tea, where we Continued to chat. He started to tell me his amazing life story about his life in
Vietnam as a soldier and how he braved it all. He showed me some war journals, pictures, and trophies.

Moses plans to open a small war museum in the town in the near future; He advocates soldiers’ virtues
such as discipline, loyalty to country, and integrity. His father vyas a soldier who taught him these values,
too. He wants to educate the young in his town and contribute to national education to the town. He
plans to take over a small building pown the road and renovate it. I admire his passion, his loyalty, and
most of all his integrity, a virtue I find rare in most young people.

I enjoyed my time as I shared his glory although I was not able to visualize his story at the time. After
spending some time with him, I went back to the hotel. I came across a shop selling computer games.
The sales assistant was trying to get me to buy something by telling a lie. I instantly understood what
Moses was trying to tell me about integrity. lf you are a soldier once, you are a soldier for life!

I admire Moses because I hope that by the time I am his age, I will have great stories to tell!

172. Which of the following is NOT true about Moses?

(A) He is a war veteran.

(B) He keeps memoirs of his younger days.

(C) He is a middle-aged person.

(D) He is a professional photographer.

173. What does the writer admire the most about Moses?

(A) His integrity

(B) His conversational skills

(C) His passion

(D) His loyalty

174. What made the writer realize what he couldn’t visualize while he was with Moses?

(A) An incident that occurred with a sales clerk at a store

(B) A computer war game that he played after he returned

(C) A talk with one of the hotel staff members

(D) A visit to the war museum in town

175. Why does Moses want to run a small war museum?

(A) To show off some of his war memorabilia

(B) To pass on his knowledge of virtues

(C) To prepare for his golden years

(D) To relive his glory days as a soldier

Questions 176-177 refer to the following e-mail message.

To: sales@topelectronics.com

From: Lynn@hotmail.com

Subject: Purchase of DVD Player

Hello,

I browsed your company’s website and found the price of the DVD player listed very attractive. I am,
interested in the LG DVD Player LG6800. However, when I tried to purchase the item online, I realized
that the item for this particular model is not available at the moment. I would like to confirm my order
for this DVD player.

Is it possible for your company to advise me on the availability date of this DVD player? Will it still be
$180.00?

As for the shipping charges, it is written on the website that for all purchases above $80, there will be no
shipping charges. Presumably that the cost of $180 includes shipping. Is there any shipping a insurance
coverage on the shipment? I had some bad experiences earlier this year with some e-commerce
retailers. Many of the orders I received were in bad or damaged conditions. I want to ensure that the
item is insured for this order, as it might get damaged or mishandled during transit.

Thank you!

Lynn

176. What is the main purpose of Lynn writing this e-mail?

(A) She wants a copy of the price list of the items in the store.

(B) She wishes to receive further information about the functions of the DVD player.

(C) She wants to verify an order she tried to make online.

(D) She hopes to get a refund for the damaged product she received.

177. Which of the following does the writer NOT inquire about?

(A) The delivery charge

(B) The price of the DVD player

(C) The availability date of the product

(D) The cost of insurance

Question 101. According to the sign posted in front of the main office, the repair center is now
…………new management.
Dịch: Theo biển hiệu đặt trước văn phòng chính, trung tâm sửa chữa hiện đang ở dưới sự quản lý mới.
A. over - trên
B. around - xung quanh
C. between - giữa
D. under - dưới

Question 102. ………….you are no doubt aware, the new security system requires the installation of a
backup power source in case an emergency situation arises.
Dịch: Như bạn chắc chắn đã biết, hệ thống bảo mật mới đòi hỏi việc lắp đặt nguồn dự phòng trong trường
hợp xảy ra tình huống khẩn cấp.
A. As - Như
B. For - Đối với
C. With - Với
D. So - Vì

Question 103. After a highly profitable first six months, the restaurant's profits for the second half of the
year were a great…………..
Dịch: Sau sáu tháng đầu tiên có lợi nhuận cao, lợi nhuận của nhà hàng trong nửa sau năm là một sự thất
vọng lớn.
A. disappoints - thất vọng
B. disappointed - thất vọng
C. disappointing - làm thất vọng
D. disappointment - sự thất vọng

Question 104. Naturally, our company utilizes the production process ……….. guarantees the most
satisfactory results.
Dịch: Tự nhiên, công ty của chúng tôi sử dụng quy trình sản xuất đảm bảo mang lại kết quả hài lòng nhất.
A. that
B. who
C. what
D. how

Question 105. The unexpected surge in the prices of steel and other minerals will result in a dramatic
increase in tax ………….. this year.
Dịch: Sự tăng bất ngờ giá thép và các khoáng sản khác sẽ dẫn đến một sự gia tăng đáng kể trong tỷ lệ
thuế trong năm nay.
A. rates - tỷ lệ
B. charges - phí
C. expenses - chi phí
D. revenues - doanh thu

Question 106. Company strategists ……………. predicted that conditions in the Middle East would
eventually stabilize and result in expanded sales.
Dịch: Các chiến lược gia của công ty đã dự đoán sai rằng tình hình ở Trung Đông sẽ ổn định và dẫn đến
doanh số bán hàng tăng.
A. wrong - sai
B. wronged - làm sai
C. wrongly - một cách sai
D. wrongness - sự sai lầm

Question 107. The director …………….. has often been seen to take his lunch in the staff canteen along
with the other workers.
Dịch: Giám đốc thường được nhìn thấy đến ăn trưa tại căng tin nhân viên cùng với các công nhân khác.
A. him - anh ấy
B. his - của anh ấy
C. himself - bản thân anh ấy
D. he - anh ấy

Question 108. The secretary filling in at the reception desk has been performing so well that management
is considering offering her a ………….. position.
Dịch: Người thư ký đang làm việc tại bàn tiếp tân đã làm việc rất tốt đến nỗi ban quản lý đang xem xét
cung cấp cho cô ấy một vị trí làm việc lâu dài.
A. durable - bền
B. periodic - định kỳ
C. binding - ràng buộc
D. permanent - lâu dài

Question 109. Ms. Harris was extremely ……………… to take an opportunity to thank you for all of the
hard-working and dedication.
Dịch: Cô Harris rất hạnh phúc được có cơ hội cảm ơn bạn vì tất cả sự cố gắng và sự tận tâm.
A. happy - hạnh phúc
B. happily - một cách hạnh phúc
C. happier - hạnh phúc hơn
D. happiness - sự hạnh phúc

Question 110. ………………. in computer technology have allowed technicians to perform multi-
dimensional graphics far better than ever before.
Dịch: Những tiến bộ trong công nghệ máy tính đã cho phép các kỹ thuật viên thực hiện đồ họa đa chiều
tốt hơn bao giờ hết.
A. Advance - Tiến bộ
B. Advancing - Đang tiến bộ
C. Advancement - Sự tiến bộ
D. Advances - Những tiến bộ

Question 111. To gain access to confidential company documents, employees require ……………….
from the operations manager.
Dịch: Để truy cập vào tài liệu công ty mật, nhân viên cần sự xác nhận từ quản lý hoạt động.
A. clear - rõ ràng
B. clarify - làm rõ
C. clarity - sự rõ ràng
D. clearance - sự xác nhận

Question 112. The Department of the Environment supports the replacement of introduced plants with
……………. plants that require much less watering.
Dịch: Bộ Môi trường ủng hộ việc thay thế các loại thực vật được giới thiệu bằng các loại thực vật bản địa
yêu cầu ít nước hơn.
A. native - bản địa
B. nativity - tính bản địa
C. natively - theo kiểu bản địa
D. nativeness - tính bản địa

Question 113. Ms. Julie Kennedy and her innovative marketing team have gained renown for creating
…………………. products for struggling companies.
Dịch: Cô Julie Kennedy và đội ngũ tiếp thị sáng tạo của cô đã nổi tiếng với việc tạo ra các sản phẩm
quảng cáo cho các công ty gặp khó khăn.
A. promote - quảng cáo
B. promotes - quảng cáo
C. promotion - sự quảng cáo
D. promotional - quảng cáo
Question 114. The Department of Social Welfare's report this year indicated that it is focusing
………….on the homeless and long-term unemployed.
Dịch: Báo cáo của Bộ Phúc lợi Xã hội năm nay cho thấy rằng họ đang tập trung vào người vô gia cư và
người thất nghiệp dài hạn.
A. distinctly - rõ ràng
B. individually - cá nhân
C. exceptionally - một cách đặc biệt
D. particularly - đặc biệt

Question 115. ABC Shoe Store asked …………….. to make their final selections and bring them to
cashiers' stations within 30 minutes.
Dịch: Cửa hàng giày ABC yêu cầu khách hàng chọn sản phẩm cuối cùng của họ và mang đến các quầy
thu ngân trong vòng 30 phút.
A. shopper - người mua hàng
B. shopping - việc mua sắm
C. to shop - để mua sắm
D. shoppers - những người mua hàng

Question 116. In next month's issue, …………..coupons offering a steep discount for new subscriptions
only.
Dịch: Trong số ra của tháng sau, chúng tôi sẽ chèn những phiếu giảm giá cung cấp cho đăng ký mới với
mức giảm giá lớn.
A. were inserting - đã chèn
B. have been inserted - đã được chèn
C. had inserted - đã chèn
D. will be inserting - sẽ được chèn

Question 117. Under ……………. circumstances, the CEO would have approved the pay increases, but
this year it was not possible.
Dịch: Trong hoàn cảnh thuận lợi, giám đốc điều hành sẽ đã chấp nhận việc tăng lương, nhưng năm nay
không thể.
A. favorable - thuận lợi
B. favorably - một cách thuận lợi
C. favor - sự ưu ái
D. favorite - ưa thích
Question 118. Consultation with the appropriate experts is essential if we are to arrive at an …………..
decision.
Dịch: Việc tham khảo ý kiến của các chuyên gia phù hợp là cần thiết nếu chúng ta muốn đưa ra một quyết
định có căn cứ.
A. informed - có căn cứ
B. obtained - đạt được
C. enlightened - thông thái
D. acquainted - quen biết

Question 119. As of October 1, Carla Fishermen will …………….. the company as its interface in all
dealings with the local government.
Dịch: Từ ngày 1 tháng 10, Carla Fishermen sẽ đại diện cho công ty trong tất cả các giao dịch với chính
quyền địa phương.
A. accommodate - đáp ứng
B. perform - thực hiện
C. attend - tham dự
D. represent - đại diện

Question 120. Although he did not perform ………………. well as a student, he went on to become one
of the most respected scholars in his field.
Dịch: Mặc dù anh ta không có thành tích xuất sắc khi là sinh viên, nhưng anh ta đã trở thành một trong
những học giả được tôn trọng nhất trong lĩnh vực của mình.
A. especially - đặc biệt
B. sufficiently - đủ
C. desperately - một cách tuyệt vọng
D. excellently - một cách xuất sắc

Question 121. After the earthquake, the building was ……………. unsafe since its foundation was badly
damaged.
Dịch: Sau động đất, tòa nhà đã được tuyên bố không an toàn vì nền móng của nó bị hư hỏng nghiêm
trọng.
A. maximized - tối đa hóa
B. erected - dựng lên
C. arranged - sắp xếp
D. declared - tuyên bố

Question 122. The upcoming convention invites …………….. from anyone working or having research
interests in the field.
Dịch: Hội nghị sắp tới mời góp ý từ bất kỳ ai đang làm việc hoặc có quan tâm nghiên cứu trong lĩnh vực
này.
A. contributions - đóng góp
B. solutions - giải pháp
C. additions - thêm vào
D. subscription - đăng ký

Question 123. Health inspections are conducted …………….. at restaurants throughout the province for
the purpose of maintaining high standards of hygiene.
Dịch: Các cuộc kiểm tra sức khỏe được tiến hành thường xuyên tại các nhà hàng trên toàn tỉnh nhằm duy
trì các tiêu chuẩn vệ sinh cao.
A. extremely - cực kỳ
B. marginally - mức độ nhỏ
C. overly - quá mức
D. routinely - theo lịch trình

Question 124. Several exciting new pieces of equipment ………………………. in our gymnasium, and
we invite you to come and try them out at no cost during the next week.
Dịch: Một số thiết bị mới hấp dẫn đã được lắp đặt tại phòng tập gym của chúng tôi, và chúng tôi mời bạn
đến và thử nghiệm chúng miễn phí trong tuần tới.
A. install - lắp đặt
B. installed - đã được lắp đặt
C. have install - đã lắp đặt
D. have been installed - đã được lắp đặt

Question 125. All drivers are required to maintain ……….. logbooks accurately and to hand them in to
the central office before leaving on Friday night.
Dịch: Tất cả các tài xế phải duy trì sổ ghi chép của họ một cách chính xác và nộp chúng cho văn phòng
trung tâm trước khi rời đi vào tối thứ Sáu.
A. its - của nó
B. his - của anh ấy
C. our - của chúng tôi
D. their - của họ

Question 126. As you would expect at one of the world's most reputable hotels, the ……………. is
prompt, efficient, and discreet.
Dịch: Như bạn mong đợi tại một trong những khách sạn uy tín nhất thế giới, dịch vụ là nhanh chóng, hiệu
quả và kín đáo.
A. exertion - sự cố gắng
B. decision - quyết định
C. challenge - thử thách
D. service - dịch vụ

Question 127. Rexington Engineering has recently set up an entire new research …………… because of
the increasing interest in robotic technology.
Dịch: Rexington Engineering đã gần đây thành lập một bộ phận nghiên cứu hoàn toàn mới do sự quan
tâm ngày càng tăng về công nghệ robot.
A. separation - sự chia cắt
B. partition - sự phân chia
C. segmentation - sự phân đoạn
D. division - bộ phận

Question 128. A small group of contestants has been selected following a nationwide search
…………….. over the last six months.
Dịch: Một nhóm nhỏ thí sinh đã được chọn sau một cuộc tìm kiếm trên toàn quốc được tiến hành trong
vòng sáu tháng qua.
A. alerted - được báo cho
B. engaged - tham gia
C. protected - bảo vệ
D. conducted - được tiến hành

Question 129. The chief financial officer believes that we should maintain the present course, ………….
his deputy.
Dịch: Giám đốc tài chính cho rằng chúng ta nên duy trì hướng đi hiện tại, và cũng như phó của ông.
A. as to - đối với
B. whereas - trong khi
C. as does - cũng như
D. as long as - miễn là

Question 130. One of the leading companies, Big Star agreed to buy ………… drug company for 10
billion dollars.
Dịch: Một trong những công ty hàng đầu, Big Star đã đồng ý mua công ty dược cạnh tranh với giá 10 tỷ
đô la.
A. rival - đối thủ
B. compromising - làm động lòng
C. renewed - được gia hạn
D. contrasting - tương phản

Question 131. Because there were too many participants at the seminar, we should ………… them into
smaller groups for discussion.
Dịch: Vì có quá nhiều người tham dự hội thảo, chúng ta nên chia nhỏ thành các nhóm nhỏ hơn để thảo
luận.
A. divisible - có thể chia
B. division - sự chia nhỏ
C. dividing - chia nhỏ
D. divide - chia

Question 132. ……………. wanting to apply for maternity leave should let their immediate supervisor
know about their plans at least one month in advance.
Dịch: Những người muốn xin nghỉ thai sản nên thông báo cho cấp trên ngay về kế hoạch của họ ít nhất là
một tháng trước.
A. Them - họ
B. That - đó
C. One - một
D. Those - những người đó

Question 133. Electron Recycling has developed a profitable business by recycling metals retrieved from
……………. electronic components.
Dịch: Electron Recycling đã phát triển một doanh nghiệp sinh lời bằng cách tái chế các kim loại thu được
từ các linh kiện điện tử đã bị vứt bỏ.
A. discarded - bị vứt bỏ
B. extended - mở rộng
C. unoccupied - không bị chiếm đóng
D. suppressed - bị đàn áp

Question 134. The new head of marketing is already making his mark on the company even though he
only arrived 6 weeks ago.
Dịch: Giám đốc marketing mới đã để lại dấu ấn của mình trên công ty dù anh chỉ đến từ 6 tuần trước.
A. carried - mang
B. elapsed - trôi qua
C. deliberated - suy nghĩ kỹ lưỡng
D. arrived - đến
Question 135. The FM convenience store in the central park is ………….. situated and it is always busy
with many customers.
Dịch: Cửa hàng tiện lợi FM ở công viên trung tâm được đặt ở vị trí rất thuận tiện và luôn luôn đông đúc
với nhiều khách hàng.
A. conveniently - một cách thuận tiện
B. promptly - một cách nhanh chóng
C. greatly - rất
D. widely - rộng rãi

Question 136. Once you have paid the appropriate student fees, you will be able to …………. the
medical, recreational, and other facilities.
Dịch: Sau khi bạn đã thanh toán các khoản phí sinh viên thích hợp, bạn sẽ có thể truy cập vào các cơ sở y
tế, giải trí và các cơ sở khác.
A. access - truy cập
B. accessed - đã truy cập
C. accessory - phụ kiện
D. accessible - có thể truy cập

Question 137. Although the ……………… for the best design will be very fierce, Mr. Gozalas has a
good chance of getting the award.
Dịch: Mặc dù cuộc thi cho thiết kế tốt nhất sẽ rất gay gắt, ông Gozalas có cơ hội rất tốt để giành giải
thưởng.
A. competitively - một cách cạnh tranh
B. competitive - cạnh tranh
C. compete - cạnh tranh
D. competition - cuộc thi

Question 138. While we still take telephone calls, other …………….. of correspondence are encouraged
to avoid tying up telephone lines unnecessarily.
Dịch: Trong khi chúng tôi vẫn tiếp nhận cuộc gọi điện thoại, các hình thức liên lạc khác được khuyến
khích để tránh làm ùn tắc đường dây điện thoại một cách không cần thiết.
A. profiles - hồ sơ
B. views - quan điểm
C. outlines - đề cương
D. forms - hình thức

Question 139. Numerous speakers came forward to express their gratitude ………. the retiring secretary's
unfailing courtesy and efficiency.
Dịch: Nhiều diễn giả đã đứng lên để bày tỏ lòng biết ơn đối với sự lịch sự và hiệu quả không bao giờ thay
đổi của thư ký về thư ký sắp nghỉ hưu.
A. for - cho
B. at - tại
C. to - đến
D. with - với

Question 140. ……………. more. factory workers are hired, we cannot meet the deadline for the
products on time.
Dịch: Trừ khi thêm nhiều công nhân nhà máy được tuyển dụng, chúng tôi không thể hoàn thành đúng hạn
cho các sản phẩm.
A. Unless - trừ khi
B. Also - cũng
C. Except - ngoại trừ
D. Therefore - do đó

Question 141. ……………… the recent sales campaign was not as successful as we had expected, our
new range of goods has been well reviewed by consumer groups.
Dịch: Mặc dù chiến dịch bán hàng gần đây không thành công như chúng tôi đã mong đợi, bộ sản phẩm
mới của chúng tôi đã được các nhóm người tiêu dùng đánh giá tốt.
A. Instead of - thay vì
B. Notwithstanding - mặc dù
C. Although - mặc dù
D. Whereas - trong khi

Question 142. The giant pharmaceutical company insists that its new drug is …………….. as long as it is
used under the supervision of a doctor.
Dịch: Công ty dược lớn khẳng định rằng thuốc mới của họ an toàn miễn là được sử dụng dưới sự giám sát
của bác sĩ.
A. perfect - hoàn hảo
B. perfection - sự hoàn hảo
C. perfectly - hoàn hảo
D. perfecting - hoàn thiện

Question 143. ……………. you have familiarized yourself with the basic commands, we can begin to
learn some of this program's more creative features.
Dịch: Sau khi bạn đã làm quen với các lệnh cơ bản, chúng ta có thể bắt đầu học một số tính năng sáng tạo
hơn của chương trình này.
A. Already - đã
B. Before - trước khi
C. Once - sau khi
D. Earlier - trước đây

Question 144. It is true that the number of traffic accidents involving cyclists has increased
……………… over the last 10 years.
Dịch: Đúng là số vụ tai nạn giao thông liên quan đến người đi xe đạp đã tăng đáng kể trong 10 năm qua.
A. meagerly - một cách vỏn vẹn
B. fundamentally - về cơ bản
C. significantly - đáng kể
D. adequately - đủ

Question 145. Students can ……………… in the university’s education program starting July 6th.
Dịch: Sinh viên có thể đăng ký vào chương trình giáo dục của trường đại học bắt đầu từ ngày 6 tháng 7.
A. Enroll - đăng ký
B. Admit - nhận vào
C. Apply - nộp đơn
D. Subscribe - đăng ký

Question 146. Hyssop Chemists is ………….. experienced pharmacists for the eight new locations they
have opened this year.
Dịch: Hyssop Chemists đang tìm kiếm các nhà dược có kinh nghiệm cho tám địa điểm mới mà họ đã mở
trong năm nay.
A. seeking - đang tìm kiếm
B. looking - tìm kiếm
C. entering - tham gia
D. requiring - yêu cầu

Question 147. This is an excellent time to consider changing jobs because of the large number of
positions------ available in the mining sector.

Dịch: Đây là thời điểm tuyệt vời để xem xét việc thay đổi công việc vì số lượng vị trí ------ có sẵn trong
ngành công nghiệp mỏ.

(A) commonly - phổ biến

(B) currently - hiện tại
(C) actively - tích cực
(D) approvingly - tán thành
Question 148. The waitress said there weren't any tables open, but she would call my name once one
became ..............

Dịch: Cô phục vụ nói không có bàn trống, nhưng cô sẽ gọi tên tôi khi có bàn trống.

(A) availability - sự có sẵn

(B) availably - có sẵn
(C) avail - sẵn sàng
(D) available - có sẵn
Question 149. A light and healthy lunch followed by some exercise will make workers ------- more
productive in the afternoon.

Dịch: Một bữa trưa nhẹ và lành mạnh kèm theo một ít tập thể dục sẽ làm cho nhân viên ------- hiệu quả
hơn vào buổi chiều.

(A) complete - hoàn chỉnh

(B) much - rất nhiều
(C) ample - đầy đủ
(D) greatly - mạnh mẽ

Question 150. It is becoming.............. more difficult to find designers who are familiar with this software.

Dịch: Việc tìm kiếm các nhà thiết kế am hiểu về phần mềm này đang trở nên càng ngày càng khó khăn
hơn.

(A) progress - tiến trình

(B) progressive - tiến bộ
(C) progression - sự tiến triển
(D) progressively - dần dần

Question 151. Of the six employees in ______ department he is the hardest working one.

Dịch: Trong sáu nhân viên ở phòng ______, anh ấy là người làm việc chăm chỉ nhất.

A. himself - chính bản thân anh

B. him - anh ấy
C. he - anh ấy
D. his - của anh ấy

Question 152. The Technical Department is currently formulating written guidelines ------- the use of our
micro-publishing facilities.

Dịch: Bộ phận Kỹ thuật hiện đang lập ra hướng dẫn viết ------- về việc sử dụng các cơ sở xuất bản vi mô
của chúng tôi.

(A) in - trong
(B) for - cho
(C) at - tại
(D) with - với
Question 153. Actually, the Department of Transportation is responsible .............. approving roadwork
permits in the county.

Dịch: Thực tế, Bộ Giao thông vận tải chịu trách nhiệm ------- phê duyệt giấy phép công trình đường bộ
trong hạt.

(A) by - bởi
(B) to - đến
(C) at - tại
(D) for - cho

Questtion 154 .------- leaving school, she has worked in a variety of positions but has not yet found one
which suits her talents or interests.

Dịch: ------- sau khi tốt nghiệp trường, cô đã làm việc ở nhiều vị trí khác nhau nhưng vẫn chưa tìm được
một vị trí phù hợp với tài năng hoặc sở thích của cô.

(A) Despite - Mặc dù

(B) Since - Kể từ khi
(C) In spite of - Bất chấp
(D) If - Nếu

Question 155. Analysts regarded the ..............between the construction giants a win-win situation for
both companies.

Dịch: Các nhà phân tích xem xét ------- giữa các công ty xây dựng là một tình huống đều có lợi cho cả hai
công ty.

(A) factor - yếu tố

(B) management - quản lý
(C) authority - quyền lực
(D) alliance - liên minh

Question 156. For such a large building project, you'll need to take out a massive loan to raise the
necessary..............

Dịch: Đối với một dự án xây dựng lớn như vậy, bạn sẽ cần vay một khoản vay lớn để tăng số tiền cần
thiết.

(A) assistance - sự trợ giúp

(B) timeline - lịch trình
(C) institution - cơ sở
(D) capital - vốn

Question 157. An investment ________ gradually increases in value over the years can be more
profitable than more short-term alternatives.
Dịch: Một khoản đầu tư ________ tăng giá trị dần dần qua các năm có thể lợi nhuận hơn so với các lựa
chọn ngắn hạn hơn.

a. that - mà
b. they - họ
c. what - cái gì
d. when – khi

Question 158. Maurice Robertson, _________an executive at a small company, became the CEO of
Bradshaw Industries four months ago.
Dịch: Maurice Robertson, _________ một giám đốc tại một công ty nhỏ, đã trở thành Giám đốc điều
hành của Công ty Bradshaw cách đây bốn tháng.
a. once - một lần
b. often - thường xuyên
c. soon - sớm
d. now - hiện tại

Question 159. An independent investigator ------- a report on the company's financial operations which,
for some unknown reason,was never released.
Dịch: Một nhà điều tra độc lập đã ------- một báo cáo về hoạt động tài chính của công ty mà, vì một lý do
không rõ, không bao giờ được công bố.
(A) contracted - được thuê
(B) confirmed - xác nhận
(C) compiled - biên soạn
(D) converted - chuyển đổi

Question 160. Windpower Co. is faced with financial hardship, so in order to overcome this crisis,
______ financial support is needed.
Dịch: Công ty Windpower đang phải đối mặt với khó khăn về tài chính, vì vậy để vượt qua khủng hoảng
này, ______ hỗ trợ tài chính cần được cung cấp.
A. extend - mở rộng
B. extent - phạm vi
C. extentsive - mở rộng
D. extending - mở rộng

Question 161. Thanks to the advances in technology the state-of-the-art device is made _______ out of
plastic.
Dịch: Nhờ vào sự tiến bộ trong công nghệ, thiết bị tiên tiến này được làm _______ hoàn toàn từ nhựa.
A. totaling - tổng cộng
B. total - toàn bộ
C. totally - hoàn toàn
D. totaled - tổng cộng

Question 162. Mr. Fukui _______ washes his hands with anti-bacterial detergent right after coming home.
Dịch: Ông Fukui _______ thường xuyên rửa tay với dung dịch chống khuẩn ngay sau khi về nhà.
A. habitual - thói quen
B. habit - thói quen
C. habitually - thường xuyên
D. habits - thói quen

Question 163. Please read the -- ----- passages carefully, and then answer the multiple choice questions
below within the time allotted.
Dịch: Vui lòng đọc kỹ những đoạn văn -- ----- này, sau đó trả lời các câu hỏi trắc nghiệm dưới đây trong
thời gian được quy định.
(A) consecutive - liên tiếp
(B) constant - không đổi
(C) following - tiếp theo
(D) subsequent - tiếp theo

Queation 164. The sudden rainstorm arrived - -----, leaving a trail of damage which many predict will
take some time to repair.

Dịch: Cơn mưa bất ngờ đến - -----, để lại dấu vết của sự tổn thương mà nhiều người dự đoán sẽ mất một
thời gian để sửa chữa.
(A) unexpected - bất ngờ
(B) unexpectant - không ngờ đến
(C) unexpectedly - bất ngờ
(D) unexpectedness - tính bất ngờ
Question 165. Please accept our _______ apology for the mistakes that we made on the last project.
Dịch: Xin vui lòng chấp nhận sự xin lỗi _______ chân thành của chúng tôi vì những sai lầm mà chúng tôi
đã mắc phải trong dự án cuối cùng.
A. accurate - chính xác
B. estimated - ước tính
C. sincere - chân thành
D. completed - hoàn thành

Question 166. BMC publishing company will be checking the article _______ mistakes and edit it before
printing.
Dịch: Công ty xuất bản BMC sẽ kiểm tra bài viết _______ lỗi và chỉnh sửa trước khi in.
A. barring - trừ
B. over - qua lại
C. for - để
D. from - từ

Question 167. Please place your luggage in the overhead locker, and ensure that the locker is closed -----
Dịch: Xin vui lòng đặt hành lý của bạn vào tủ đồ trên đầu và đảm bảo rằng tủ đóng chặt --------.
(A) secure - chắc chắn
(B) securely - chắc chắn
(C) securable - có thể bảo đảm
(D) secureness - tính chắc chắn

Question 168. We would like to inform our employees that any complaints should be ------- to their union
representative at first.
Dịch: Chúng tôi muốn thông báo cho nhân viên rằng mọi khiếu nại nên được ------- đến đại diện liên hiệp
của họ trước tiên.
(A) outlined - phác thảo
(B) addressed - đề cập
(C) focused - tập trung
(D) applied - áp dụng
Question 169. The new tax cuts are designed ------ low-income earners and those with young families.
Dịch: Những khoản giảm thuế mới được thiết kế ------ những người có thu nhập thấp và những người có
gia đình trẻ.
(A) benefits - lợi ích
(B) to benefit - để hưởng lợi
(C) benefited - đã hưởng lợi
(D) benefiting - đang hưởng lợi

Question 170. The budget to be released later this week will ------- reduce spending on employee
facilities such as the sports center.
Dịch: Ngân sách sẽ được công bố vào cuối tuần này sẽ ------- giảm chi tiêu cho các cơ sở dành cho nhân
viên như trung tâm thể dục.
(A) due to - do
(B) most likely - có lẽ
(C) want - muốn
(D) be - là

Question 171. Following media criticism ------- the Defense Secretary's performance, the President today
spoke in his defense at a special press conference.
Dịch: Sau khi bị phê bình của truyền thông ------- hiệu suất của Bộ trưởng Quốc phòng, Tổng thống đã
phát biểu để bảo vệ ông ta tại một cuộc họp báo đặc biệt hôm nay.
(A) at - tại
(B) of - của
(C) for - cho
(D) from - từ
image from JIM’S toeic includes 29 question , encourages learn by heart
 Goodman Theater Company
CONFIDENTIAL
Date: July 11
To: Charlie Ullman
From: Gordon Furr
Re: Budget Approval Concerns
Thank you for attending Wednesday's meeting. I'm glad that after exploring several possibilities we were
able to come to an agreement on ways to reduce spending in next year's equipment budget. Because of
this $2,000 reduction, I have no doubt that our chairperson Renée Walker will approve the new budget at
Friday's meeting. See you in the conference room on Friday.

163. What problem is mentioned in the memo?

(A) A meeting had to be rescheduled.
(B) A conference room is unavailable.
(C) Spending had to be reduced.
(D) some money was lost.

164. What is Renée Walker expected to do on Friday?

(A) Approve a budget
(B) Order equipment
(C) Attend a theater performance
(D) Plan a theater schedule
 Jamie's Kitchen membership
free meal coupon!
-Free meal for 1 when 2 or more adults visit us
- Coupon is valid for lunch or dinner.
-Members only: Please present your membership card with this coupon
- Not valid on Saturdays, Sundays. or holidays
- This cannot be used as cash.
This coupon is valid through December 31.

153. What is the coupon for?

A. A grocery store
B. A sightseeing trip
C. A restaurant
D. A golf course

154. What restriction is placed on the coupon?

A. It can be used only on Saturday or Sunday.
B. It can be used only at lunchtime.
C. It cannot be used before December 31.
D. It cannot be used as money.
 FACSIMILE TRANSMISSION
RECEIPT NUMBER: 3342-21 -5674
DATE: Oct. 1
To: Norton Reuben
FROM: Gerald Franks, Manager, Information Services
NUMBERS: fax: 310-736-9988; phone: 310-736-9898, extension; 510
PAGES: 5 [Including cover sheet]
Dear Mr. Norton,
My name is Gerald from Kaylot, LTD., and I am contacting you on behalf of Kaylot department store. As
part of Kaylot department's commitment to continuous improvement, they have asked Kaylot, LTD. to
contact shoppers such as you.
Do you have a few minutes to fill the following pages regarding your most recent shopping experience at
Kaylot department store?
Thanks very much,
Gerald

164. What is the purpose of this fax?

A. To submit a request for shopping
B. To conduct a customer satisfaction survey
C. To describe some brochure
D. To reply to a letter

165. What does Mr. Gerald Franks request that Mr. Norton Reuben do?
A. Visit Kaylot department store
B. Fill out the survey sheet
C. Call Kaylot department store
D. Confirm receipt of five pages
To: All staff
From: Jenny Smith
Date: Nov. 28, 2007
Dear Colleagues,

I would like to inform you that I am retiring from my position with Gardner Agency, effective Jan. 1,
2008.

Thank you for the opportunities for professional and personal development that you have provided me
with over the years. I have enjoyed working for the agency since 1988 and appreciate the support
provided me during my tenure with the company.

While I look forward to enjoying my retirement, you're all invited to dinner. A casual dinner will be held
at Italian Restaurant next week. Please contact my assistant, Victoria Rodriguez, if you can join me that
day.

I wish you every good fortune, and I would like to thank you for having me as your colleague.

Jenny

161. How long did Jenny Smith work for Gardner Agency?
A. 5 years
B. 10 years
C. 20 years
D. 30 years

162. When will the party be held?

A. In January
B. In October
C. In November
D. In December

163. Who should employees contact if they plan to attend?

A. Jenny Smith
B. Jenny Rodriguez
C. Gardner Agency
D. Victoria Rodriguez
Mark Weaver
712 Colorado Street #201
75661 Montreal, Canada

Casa de Franches
105 Grandview Street
75620 Montreal, Canada
April 27
Dear Sir/Madam,

As required by my contract of employment, I hereby give you 3 weeks’ notice of my intention to leave
my position as an Assistant Manager.

I have decided that it is time to move on, and I have accepted a position elsewhere. This was not an easy
decision and took a lot of consideration. However, I am confident that my new role will help me move
towards some of the goals I have for my career.

I understand that my notice period is 4 weeks, but I would like to join my new employer at the earliest
date. Therefore, I would like to request that you waive this notice period and relieve me of my duties
immediately. Please be assured that I will do all I can to assist in the smooth transfer of my
responsibilities before leaving.

If I can be of any assistance during this transition, please let me know.

Yours faithfully,
Mark Weaver

170. What is the main purpose of the letter?

A. To inform the company that he has failed to give an advanced notice
B. To let an applicant know that the job he applied for is no longer vacant
C. To arrange an interview with an applicant
D. To inform resignation

171. When did he have to give the company notice?

A. 2 weeks
B. 3 weeks
C. 4 weeks
D. The last day

172. Why does Mr. Weaver decide to leave the Casa de Franches?
A. To apply for one of the branch offices
B. To send in a new cover letter and resume
C. To pursue his long-term career goals
D. To move to another state
 FastnGo
Greating!

Thanks for choosing FastnGo for all your moving needs. We offer a competitive, low-cost moving
solution. When moving with a traditional van line, you have no control over who packs, loads and
transports your belongings; nor can you be sure that they are treating your things with proper care.

Business Protection Plan

Your peace of mind is important to us! Our business packs and transports valuables, fragile materials, and
expensive inventory, and they are all completely covered by our plan. We encourage you to review our
popular protection option below.

Protection Option Plan

Liability insurance - Protects the customer and authorized additional driver(s) up to $1 million for any
bodily injury or property damage liability claims made by third parties resulting from an auto accident
with the FastnGo truck. Your own liability insurance will not be called on unless the $1 million limit is
exceeded.

Cancellation

If you need to cancel or modify the reservation in any way, you must contact FastnGo at least 48 hours
before the pick-up date. You must contact either the FastnGo pick-up location provided on the bottom of
this page and in the confirmation e-mail or call 1-080-555-4289. Failure to notify FastnGo in this time
frame may result in a $50 cancellation fee being charged to your credit card.
166. What is the purpose of this document?
A. To explain how to make a reservation for moving
B. To outline the services of moving
C. To illustrate the problem of using a phone overseas
D. To provide a list of travel guideline

167. What is implied about FastnGo service?

A. It is inconvenient to call.
B. It gives competitive prices.
C. It has an extended warranty.
D. It is hard to cancel.

168. How can a caller avoid the cancellation fee’?

A. By notifying 2 days before the moving date
B. By reviewing the page
C. By purchasing the insurance
D. By paying with a credit card

169. For whom is the document most likely intended?

A. A truck rental customer
B. Business movers
C. A customer service representative
D. FastnGo Marketing Department
Your answer to a healthy way of life at Valance Center
Whether you want to slim down or tone up, have more energy for work or for your family, or just look
and feel better - we're here to help.
We want you to exercise your options from basketball to racquetball, swimming to indoor cycling, free
weights to personal training to group fitness and much more. We offer options in an environment that
makes you feel at home, no matter what your current fitness level may be. Our variety of exercise options
and membership plans make fitness both fun and affordable. Join us now and receive free swimming
classes during your first month. This is for monthly memberships, and payment by electronic transfer is
required. Why not join today?
We are now offering a free trial!
See for yourself what makes Valance Center so different. You can use your pass for one day you choose
anytime you want. Just tell us the date you would like your pass to use: ( / / ).
7710 Turner PL
Norwalk, OH 21723

155. What kind of business is Valance Center?

A: An organic food store
B: A conference room
C: A playroom
D: A fitness club

156. How frequently should membership fees be paid?

A: Once every two weeks
B: Once a month
C: Once every six months
D: Once a year

157. What can new members receive for free?

A: Childcare service
B: Personal training
C: Swimming classes
D: Dance classes

158. How many days they offer a free trial pass?

A: 1 day
B: 7 days
C: 2 days
D: 5 days
Attn All staff
From: Alice Bergman, Vice President
Subject: Network disruption

All employees should be aware that the computer network will be shut down on Friday, April 6,between 1
p.m. and 4 p.m. The disruption is in addition to our monthly maintenance sessions, so I'llgive a brief
explanation here why we're having the shutdown.
In recent months, employees have been complaining about delays in computer functions. It has
beendetermined that viruses and other security breaches have created the inadequate processing
capacities.In an attempt to prevent further breaches, our computer technicians will install new security
software,which will require the entire network to be temporary off-line.
We apologize for the inconvenience this may cause. If there are any concerns regarding this procedure,or
if you have any other inquiries, please get in touch with me or your supervisor.
Alice Bergman
abergman@healthbuffs.org
865-4464
***************
TO: bparker@healthbuffs.org
FROM: jcopland@healthbuffs.org
SUBJECT: Network shutdown
DATE: Wednesday, April 4
Hi, Ben, I'm writing in regard to Friday's shutdown of Health Buffs' computer network. Just so you know,
I'vealready written Ms. Bergman to express my discontent at the lack of sufficient prior notice for this
disruption.
My team will be making a presentation at the annual Health Board meeting on Monday, April 9, atwhich
health organizations from around network. But there are two members of our team who do nothave home
computers, and they require the equipment on Friday to finish their presentations.
I'm hoping you will have a solution to this difficulty. Please let me know as soon as possible how wecan
solve this problem.
Sincerely,
Janet Copland
Health Project Coordinator
26. What is the purpose of the memo?
A: To warn about a recent security risk
B: To request ideas regarding a new program
C: To ask employees to explain a recent disruption
D: To inform about an interruption in computer service

27. Why is the new software being installed?

A: To make up for a failed maintenance session
B: To avoid future delays in computer processing
C: To set up a more efficient messaging system
D: To increase memory in the computer hard drives

28. Who will receive the email?

A: A project coordinator
B: A department supervisor
C: A health services worker
D: A company vice president

29. What is Ms. Copland's complaint?

A: The office will not be open on Friday.
B: There are not enough computers for her team.
C: The network shutdown was given on short notice.
D: The deadline for the presentation was made hurriedly.

30. What is Ms. Copland asking in the email?

A: Find a solution to the team's problem
B: Fix the computer system right away
C: Change the presentation schedule
D: Arrange extra members for the project

The Wasniak Herald

Wednesday, August 14
From WTH Meteorological Center
Meteorologists have forecasted severe thunderstorms covering most of Wasniak. Heavy rain is expected
to start early on Thursday morning (186) and will continue until Sunday evening. The rain will also be
accompanied by coldertemperatures, hovering around 24 degrees Celsius. And while the predicted
amount of rainfall should be less than 10centimeters, some areas may see flooding.

The rain should let up by Sunday night, but clouds will remain until early on Tuesday.

The Wasniak Herald

Tuesday, August 19
By Hong Tran

Unpredictable Weather Deals Heavy Blow to Parks and Recreation Department

The Wasniak P&R Department reports that more than 30 outdoor programs and events, from family
reunions to wedding ceremonies, were cancelled last weekend (187). These events were cancelled
because of a severe rain and thunderstorm forecast that was issued earlier in the week. Despite the grim
prediction, however, the weather was not that bad. In fact, the rain did not last very long; after a short
drizzle, the sun returned. The temperature was as predicted (190), as it was somewhere very close to 24
degrees. It was altogether a pretty nice day on Saturday, and would have been an even nicer day for
everyone had the scheduled events not been cancelled.

These cancellations caused a significant loss of revenue for the P&R Department. “The money from these
types of public events accounts for a very large amount of our yearly revenue (188), and supports most of
the funding for the parks maintenance (189) for the whole year,” said Davie Wong, a financial manager at
Parks and Recreation. He wenton to say that he hopes they can find some time to reschedule the events,
and that they can partially recover the lost funds.

186. According to the weather forecast in the first article, what is true?
(A) The city would go through unprecedented temperatures
(B) The rainstorm would begin on Thursday morning.
(C) The weather would turn sunny as soon as the rain stopped
(D) The rain would last for the whole month.
187. In the second article, what problem did Wasniak’s Parks and Recreation Department experience?
(A) It couldn’t get enough funding from the city government
(B) Its regional parking lots were flooded by rain.
(C) It had to cancel all of its scheduled events.
(D) Its operations director was demoted.

188. Why is August an important month for the Parks and Recreation Department?
(A) It posts its yearly schedule of events.
(B) It postpones and cancels many events during that month.
(C) It generates a good portion of their yearly revenue
(D) It provides the best weather for plant growth.

189. In the second article, the word ‘maintenance’ in paragraph 2, line 3 is closest in meaning to
(A) consistency
(B) upkeep
(C) defense
(D) declaration

190. What were the forecasters correct about?

(A) The sky was overcast.
(B) The temperature
(C) The rain
(D) The blustery wind
From: Joan Shelton
From: Joan Shelton
To: Customer Service
Subject: Game Console Problem
Dear Sir,

I'm writing to ask for help with my new Play Game console which I purchased three weeks ago. I made
the purchase because one of the advertised strengths of Play Game is its ability to perform smoothly.
However, games freeze while playing, and this happens very frequently.

I would prefer to solve the problem myself using your website, and I am perfectly competent to do so.
Unfortunately, your website does not have a solution to this particular problem. I contacted the store
where I purchased this game console, but the technicians there have been unable to provide me with
assistance. Any information and suggestions you can offer in solving this problem would be much
appreciated.

Faithfully,
Joan Shelton

From: Ethan Davison

To: Joan Shelton
Date: March 9, 2:48 p.m.
Re: Game Console Problem
Dear Ms. Shelton,

I have thoroughly reviewed the issue you reported with your Play Game console. Occasional lockups with
video games can happen from time to time and do not necessarily indicate a need for repair or
replacement. However, if you are experiencing frequent lockups, please see the information below.

- Make sure you are using only licensed accessories. Unlicensed products and accessories do not undergo
the Play Game testing and evaluation process.

- If a game freezes while playing, try unplugging the AC adapter from the back of the console, then check
the air vents to make sure they're not being blocked. If your problem still persists, you may ship the
console to our factory in New York for diagnosis by our team of specialists. If you determine that you
must send your machine to the factory, please contact us so that we can assist you with a shipping label
and further instructions.

Sincerely,
Ethan Davison
Technical Support Representative
186. When did Joan Shelton buy the Play Game console?
A. Two days ago
B. Two months ago
C. Three weeks ago
D. One year ago

187. How would Joan Shelton prefer to solve the problem?

A. By using the website
B. By calling the helpline
C. By sending the game console to the factory
D. By contacting the store

188. According to the second e-mail, what should Joan Shelton do next? A. Take the game console back
to the store
B. Contact a repair expert
C. Check the air vents
D. Refer to the website

189. According to the first e-mail, when did Joan Shelton have a problem?
A. When loading
B. When saving
C. When exiting
D. When playing

190. What is NOT a possible cause of the problem?

A. The game console has a problem.
B. The air vents are being blocked.
C. She is using unlicensed game discs
D. The factory technicians are underqualified.

Don't Miss This Unique Event!

Daniel Metzgert performs unplugged at Savoy Music
Daniel Metzgert, famous for his hits Stars over Mississippi and Saving My Love, will be in town October
I 9-20. Metzgert’s smooth slide guitar playing and memorable voicehave enraptured audiences for over
15 years. It is Savoy Music’s pleasure to host Daniel Metzgert in a rare acoustic performance (198) of
his most loved tunes.

Location: Savoy Music (Downtown)

Dates: Friday (199) and Saturday, October 19-20
Show Time: 8:30 pm

Cost: $22 for adults, $I2 for children (12 and under)You can mail a check or money order to Savoy Music
by October 18 if you wish to order tickets in advance. You can request that tickets be mailed to you or
picked up at Will Call. In addition, you can use our ticket-by-phone service (credit card required) by
calling 321 - 213-3243. Tickets will also be available the (196) night of the performance starting at 7 p.m.
(cash will then be the only accepted form (197) of payment). Come early to get a good seat! For
additional information, contact us at 321-213-3244 or send an email to our concert coordinator, Jamie
Severn, at savoyperformances@savoy.com.

Jamie Severn
Savoy Music
43 Delany St.
Mt. Washington, CO 82312

October 10
Dear Ms. Severn:
I am thrilled to hear that Daniel Metzgert will be making an appearance at your store this month. Metzgert
has been a favorite of mine for years, and I have enjoyed many concertsof his at other venues over the
years. The show at the Savoy will be my first chance to see him play acoustically. Thank you for bringing
him back to Colorado! Please reserve two adult tickets and one children’s ticket in my name. (200)
Enclosed is a check for $56. Please hold my tickets at Will Call. I will be at the Savoy early on the 19th
(198) to pick them up.

Thank you.

Janet Peters
196. After October 18, how can someone pay for a ticket?
(A) In cash only
(B) By credit card
(C) By personal check
(D) By money order

197. On the flyer, what does the word ‘form’ in line 13 refer to?
(A) credit
(B) venue
(C) type
(D)check

198. What does the flyer mention?

(A) Tickets are sold out.
(B) The performer will play acoustic music
(C) There will be a performance on Sunday.
(D) The show will be held next to Savoy Music

199. When will Ms. Peters attend the performance?

(A) Thursday
(B) Friday
(C) Saturday
(D) Sunday

200. What does the letter indicate about Ms.Peters ?

(A) This is her first time to see Mr. Metzgert in concert.
(B) She plans to pay for the tickets by credit card.
(C) She would like the tickets mailed to her.
(D) She will attend the concert with other people.

Lakeshore 305 Jefferson Avenue

Denver, CO 81 I62
Dear Mr. Leerberg,

Your advertisement for an I-IR assistant fits my qualifications perfectly, and I am writing an express my
interest in and enthusiasm for the position.

After completing a business degree from Colorado University in June, I enrolled in at Human Resources
Development program to further enhance my credentials Ill the field.

Based on your description of the ideal candidate, I also offer:

- A track record of excellent performance as a part-time/summer employee concurrent with full-time

college enrollment
- Technical proficiency in database programs and MS Office

If you agree that my services would be valuable to Lakeshore, I would very much like to meet in person
to learn more about your HR support needs.

Sincerely yours,
Rebecca Plan

Rebecca Platt
3 Harbor Blvd.
Bridgeport, CT 06604
January 14

Dear Ms. Platt,

Thank you for your interest in our company. We received your letter and your résumé, and we are always
interested in providing opportunities to recent graduates with experience and qualifications like you.

Unfortunately, the position has been already filled by another applicant, and there is no other job opening
that matches your specific interest at the present time. On a more positive note, however, we are looking
for a trainee to help conduct employment labor relations polls.

It is a temporary position that could lead to an offer of permanent employment. If this type of work
interests you, I suggest you contact Legg Mason, the head of our Human Resources Department, to
discuss the responsibilities of the position.

Yours truly,
Will Leerberg
Lakeshore
196. What position is Ms. Platt interested in?
A. Assistant manager
B. Trainee
C. HR assistant
D. Director

197. What qualification does Ms. Platt mention?

A. She enrolled in a Human Resources Development program.
B. She taught a labor relations course.
C. She worked as an HR assistant.
D. She was a telephone marketer.

198. What news does Mr. Leerberg give Ms. Platt?

A. She does not have sufficient work experience.
B. The position has been filled.
C. She needs more education to qualify for the job.
D. The company is not offering any job openings at presen

199. Why should Ms. Platt contact Legg Mason?

A. To set up a training session
B. To obtain work documents
C. To be included in a poll
D. To learn more about an opportunity

200. In the second letter, the word "positive" in paragraph 2, line 3 is closest in meaning to
A. convinced
B. plausible
C. optimistic
D. absolute
Sarah
March 29
Mr. and Mrs. Sdchs
12 Mountain View Road,
Denver, Colorado

Dear Mr and Mrs sachs,

l'm very sorry that your stay wíth us was not satisf actory. On the week that you visited, we had three
school groups also visiting, which has never happened before. unfortunatety our staff were not prepared,
and this resulted in the deficiencies of cleanliness and service that you experienced.

Ih order to change your opinion of us, we would líke to invite you to stay with us again, at no charge. l've
enclosed a coupon in the letter f or a week's accommodation redeemable at any of our lodges.

l hope you will take up our off er to experience our usual, phenomenal service.
sincerely,

Jose campbell
customer services
Crystal ski Resorts ]enn

Crystal Ski Resorts

Lnvites you to enjOY free accommodation at the USA's number one winter holiday destination.

The offer includes:

One week bed and breakfast at any of out sky lodges. Lifts and equiment renlal not include.

To be claimed by March 30 th, next year.

To claim this Coupon present it at the admission desk at the time of admission. Prior reservation required.

Offer code: 75934-AR-8003

191. Why did Jose Campbell write to the Sachs?
(A) to make a complaint
(B) to advertise the Crystal Ski Resort
(C) to respond to their enquiry
(D) to answer their complaint

192, What did the Sachs most likely complain about?

(A) Noise carried on all night,
(B) Room service didn't clean their room.
(C) There was no snow and the skiing was poor.
(D) Their room was too small and too dark.

193. What is Mr, Campbell offering?

(A) a free holiday
(B) reduced price accommodation
(C) free accommodation
(D) a refund

194. How long do the Sachs have to use their Coupon?

(A) They must use it immediately.
(B) They have about a month.
(C) They have about a year.
(D) They may use it whenever they want.

195. The word "deficiencies" in paragraph 1, line 6, of the letter is closest in meaning to what?
(A) lack
(B) errors
(C) misinterpretation
(D) glut

ABSOLUTE INTERIOR DESIGN

Our work ranges from a single, small detail to com- plete residential projects.
Each job begins with either a brief telephone or email conversation at which time the basics of the client's
needs are discussed. There is no fee for this prelimi- nary service. This is followed by an Initial
Consultation where more in-depth information about the client's requirements, wishes and budget details
are discussed.

Over the past twenty years we've found access to unique sources, both national and international, that
include craftspeople with special talents which are not available in the general marketplace. Experience
also allows us to carry out efficient projects which elimi- nate virtually all of the negative aspects and
fears usually associated with larger scale renovations.

While we are effective with project supervision, we also are realistic when describing the dusty, messy
and unpleasant times which are part and parcel of a major renovation project. We prepare the client, with
as much information as possible, for the process IT which their home is about to undergo as it changes
from a group of poorly functioning spaces into a dream home.

Date:
16 March
To: Alyssa Jamison
From: Bob Brown
Subject: Consultation

Good Morning Ms. Jamison,

Following our telephone conversation of Friday the 12th March, and much discussion with my wife, I'm
delighted to tell you we wish to proceed with the proposed project.

If you recall, we wish to alter our small kitchen into an open-plan kitchen and living area.

I believe the next step is for you to come to our home and begin discussion of the details.

We would like to get this project underway as soon as possible with an aim of finishing by early July.

Please let me know when you are available for the Initial Consultation.

Sincerely,
Bob Brown

186. What was the purpose of Bob Brown's e-mail?

(A) to ask what to expect from the renovation
(B) to accept Ms. Jamison's job offer
(C) to complain about the work being slow
(D) to hire Absolute Interior Design
187. The word "brief" in paragraph 2, line 1, of the advertisement is closest in meaning to what?
(A) short
(B) free
(C) factual
(D) inadequate

188. What can Absolute offer their clients?

(A) help only with very large projects
(B) the complete absence of dust
(C) exceptional craftspeople
(D) quality work at budget prices

189. What does Absolute feel must be treated realistically?

(A) the supervision of the project
(B) the client's dream
(C) the mess that will be caused
(D) the client's budget

190. What will most likely happen next?

(A) They will discuss the project on the phone.
(B) They will begin the renovation.
(C) They will arrange the Initial Consultation.
(D) Ms. Jamison will decline the invitation.

Jennifer Romero
Panacea Pharmaceuticals
7887 Akerley Blvd.
Plymouth, WV 10228
March 22, 2007

SleepWell Inn
25 Rochester St.
Plymouth, WV 10293
To the Management,

We at Panacea Pharmaceuticals have received many positive reviews of your hotel’s conference rooms
and related business services. Therefore, our company executives have decided to hold our annual
training session at SleepWell Inn.

We would like to reserve a conference room for Tuesday. April 7 to Thursday, April 19 for morning
sessions beginning at 9 a.m. and afternoon sessions ending at 4 p.m. We’ll need a room that can
accommodate 45 people comfortably. Along with the conference room, we would like to order lunch for
the three days of our session. We will also need a podium for our instructors, a microphone, and a sound
system at our disposal throughout the day.

Please let me know at your earliest convenience whether your hotel can fulfill our request for the above-
mentioned dates. If so, I would like you to send me a menu of lunch option for the three days we will be
using the conference room. When you send these. please include a cost estimate for the entire service . I
look forward to hearing from you.

Sincerely,
Jennifer Romero, Director of Sales
jromero@panacea.com

Dear Ms. Romero,

It would be our pleasure to accommodate your company’s training session from April 17 to 19. Our cost
estimate for three days is $1,620.
This includes:
Conference room, capacity 50 $150/day
Standard lunch for 45 people $8/person = $360/day
Microphone and sound system $30/day
If you find our quote to be fair, I will go ahead with the arrangements. If you have another price proposal,
we are open to considering it. According to your request, I’ve attached our lunch menu options to this
email.

Regards,
Duncan Martin, General Manager
196. What is the purpose of this letter?
A. To reserve a large meeting space
B. To arrange a yearly company banquet
C. To inquire about the hotel's location
D. To request an instructor for a training session

197. What will Panacea Pharmaceuticals do in April?

A. Update a product line
B. Teach employees new skills
C. Have an executive lunch meeting
D. Write a review of the SleepWell Inn
198. How much will it cost to rent the equipment?
A. $8 a day
B. $30 a day
C. $45 a day
D. $50 a day

199. What will Mr. Martin most likely do next?

A. Order lunch
B. Book a room
C. Wait for a reply
D. Send an invoice

200. What does Mr. Martin NOT mention in his email?

A. The total price
B. The cost of a meal
C. An appropriate-sized room
D. A raised platform for instructors

To: Good Day, Inc. <goodday@co.us>

From: Sanjay Singh <singhyaho@ecosys.net>
Subject: Request for Proposals #34b
This is in response to a recent request for proposals published in the Journal of Commerce seeking a
supplier of recycled paper for your company’s line of eco-friendly greeting cards. My company is a
wholesale supplier with a long tradition of producing recycled paper. We are based in India, but our
customers are located around the world.
Due to our low production costs, the price of our exported paper is extremely competitive compared with
your country’s domestic products. We further lower our costs by exporting in bulk to regional partners
who keep and distribute our products.

Based on the quantities outlined in your request, we can offer you high-quality recycled paper suitable for
greeting cards at the price of only $2 per ream. Please see the attached report for a breakdown of costs
and the specifics of our premium paper.
We are currently the exclusive supplier of recycled paper products for eleven companies located in the
United States and Canada. The names and contact information of our customers can be supplied on
request. If your company accepts our proposal, we can make our first delivery within twenty days of
notification.

Please contact me if you have any questions about our proposal. I look forward to hearing from you.

Sincerely,
Sanjay Singh
President and CEO
EcoSystems , Ltd.
Elsa Lawrence
Procurement Coordinator
Good Day, Inc.
1523 North Weller Boulevard
Seattle, Washington 98105
March 2, 2007
Sanjay Singh
EcoSystems, Ltd.
Bartholomew Building, M.G. Road Mumbai, Maharashtra, India

Dear Mr. Singh:

This is to notify you that we have received your company’s proposal . Due to the large number of
responses to our Request For Proposals, we won’t be announcing the winning proposal until the end of
the month. We will be in contact with every company who submitted proposals at that time. Thank you
for your patience.

Sincerely,
Elsa Lawrence
186. What is the purpose of Mr. Singh’s proposal?
A. To become the supplier of paper products for a company
B. To purchase a large amount of recycled paper from India
C. To develop a new form of high-quality recycled paper
D. To form a partnership with a North American company

187. What does Mr. Singh NOT mention as a competitive edge of his company?
A. Years of experience
B. A network of partners
C. State-of-the-art technology
D. Relatively affordable pricing

188. What kind of company does Ms. Lawrence work for?

A. A producer of recycled products
B. An import/export business
C. A manufacturer of greeting cards
D. A paper design company
189. What is the purpose of Ms. Lawrence’s reply?
A. To confirm receipt of a proposal
B. To announce a winning proposal
C. To reject an incomplete proposal
D. To request submission of a proposal

190. The word “exclusive” in paragraph 4, line 1 of the email is closest in meaning to
A. former
B. only
C. first
D. best

To Whom It May Concern:

On March 13, I completed an online order for a set of new hardwood furniture. This week I received the
set, and have no complaints about the quality of the furniture or of the shipping.

The instructions enclosed with most pieces enabled me to put them together easily. Unfortunately,
instructions for assembling the bookshelf were not included in the shipment, and I was unable to put the
bookshelf together because of this missing information. Please be aware that customers like myself rely
on these instructions; it is nearly impossible to construct the furniture without them. I would appreciate it
if you could mail me a copy of the instructions by e-mail would be even better. If you have the
instructions available electronically, please send them to shardy@mail.com.

Another problem is with the total cost in the invoice since I believe the total is 10 dollars less than the
stated amount. Could you check it as well and let me know what went wrong?

My order confirmation number is AXT921, and the order number is 442. Attached is the invoice that
came with my order. I would like to be able to complete the assembly of my bookshelf as soon as
possible, and would appreciate your prompt reply to this request. Please contact me at (901) 840-0982 if
you have any questions.

Sincerely,
Sarah Hardy

FURNITURE WORLD
23 Broadmoor St.
St. Louis, MO 69504

FURNITURE WORLD
23 Broadmoor St.
St. Louis, MO 69504
INVOICE
ORDER DATE: March 13
ORDER ID: 442
DATE: March 14
Client Information
Name: Sarah Hardy
Street: 342 Alpine St. #2
City: Chicago CUSTOMER NAME: Sarah Hardy
State: IL CUSTOMER ID: 323
Country: USA
Zip Code: 65422

Products Purchased
Item No. Item Description Quantity Unit Price Total Price
02302 Office Desk 1 $150 $150
54328 Office Chair 1 $75 $75
43234 Floor Lamp 2 $30 $60
42210 Bookshelf 1 $175 $175

101. What was the actual total cost?

A: $10
B: $450
C: $559
D: $569

102Which item does Ms. Hardy refer to in the letter?

A. The desk
B. The chair
C. The floor lamp
D. The bookshelf

103. The word “assembling” in paragraph 2, line 2, in the letter is closest in meaning to
A. gathering
B. meeting
C. building
D. changing
104. What would Ms. Hardy like to do soon?
A. Put her bookshelf together
B. Have a sofa delivered
C. Receive a refund in the mail
D. Get a new order number

105. What is the purpose of this letter?

A. To ask for a replacement part for the bookshelf
B. To request missing information
C. To arrange for the shipping of more items
D. To ask for a refund

Woodbury Gas & Electric Company

Customer name: Carol Wyse
Customer ID: 3569-F9J3-5704
Customer Invoice
Customer address: 3590 Main St., Woodbury, VA
Date: April 16, 2008

Billing period: March 1 - March 31

Previous balance: $0.00
New balance: $84.79
Total amount due: $84.79
Details of charges in this billing period:
Gas Heat
$23.88
Cooking Gas $14.07
Power $44.21
Taxes $2.63
Total $84.79
Please contact the Woodbury Gas & Electric Company to raise any questions about your charge.
Invoice prepared by: Charles Holmes, Accounting Assistant

Carol Wyse
3590 Main St.
Woodbury, VA

Dear Ms. Wyse,

May 8, 2008 An error in your invoice of April 16, 2008, has come to the attention of our accounting
office. You were overcharged for the electricity you consumed in the month of March. The correct charge
should have been $34.21. Please accept our apologies for this mistake.
We received your payment of $84.79 on May 2, 2008. The overcharge will be deducted from your bill
and you will receive a credit. This surplus will be subtracted from your next bill. In addition, because we
value you as a loyal Woodbury Gas & Electric customer, we will also apply a discount of $5.00 to your
next bill.
Again, we apologize for any inconvenience this error may have caused you. Our goal at Woodbury Gas &
Electric is to provide you with safe and reliable utility services at reasonable rates. If you have any
questions about this matter, please contact the client relations officer Marc Baldwin at
markbaldwin@woodbury.com. You can also learn more about any of our products and services by calling
Barbara Cameron at the customer service department on 1-800-398-6334.

Thank you and have a great day,

Andreas Hardin, Customer Service Director
Woodbury Gas & Electric Company

181. When was the invoice created?

(A) March 1
(B) March 31
(C) April 16
(D) May 8

182. What is the purpose of the letter?

(A) To report a possible price increase
(B) To request an overdue payment
(C) To explain a recent billing mistake
(D) To ask a customer for information

183. How much was the fee for the overcharged utility?
(A) $23.88
(B) $14.07
(C) $44.21
(D) $2.63

184. What will happen with Ms. Wyse's next bill?

(A) It will be discounted.
(B) It will include a penalty payment.
(C) It will be completely waived.
(D) It will contain a surplus charge.

185. What does Marc Baldwin do in the company?

(A) He handles customer complaints.
(B) He introduces products and services to customers.
(C) He prepares invoices.
(D) He is the head of the customer service department.
 Clarity Telecom
Unlimited Incoming Local Calls
On Canus, Hawk, and Mothius mobile phones
Offer ends Dec. 31. Order now by calling 1-800-266-3654.
The Unlimited Incoming Calls package cannot be received concurrently with the Priority Number service.
If you are a subscriber to the Priority Number service, you can cancel this deal and begin receiving the
Unlimited Incoming Calls package with no start-up fee.
*Priority Number service - unlimited calls to any two pre-chosen numbers for a discounted monthly
charge

Gaven McGuinty 422

Rosemont Ave.
Newcastle NSW
November 13, 2008

Clarity Telecom
1290 Young Ave.
Southport NSW B3J6F5

To the management at Clarity Telecom

I'm sending this letter in advance of filing a complaint to the Department of Consumer Affairs, to give
your company a chance to explain the following matter.
I called last week to subscribe to the new Unlimited Incoming Calls package, and your sales operator
informed me that I had to enter into a three-year agreement with Clarity in order to receive this service.
Your advertisement did not specify that a customer must sign up for a three- year contract before being
eligible to receive this deal.
I decided to enter into the agreement anyway and drop my Priority Number service When 1 received my
first bill, I noticed that I had been charged with what you called a change of service fee' for requesting the
new package. In your advertisement, it specifically states that when switching from the Priority Number
service to the Unlimited Incoming Calls, no start up fee would be applied
It is obvious to me that your advertisement campaign is intentionally misleading In the first instance, your
advertisement fails to mention - even in small print the three-year stipulation And in the second instance,
the language is deceiving, and I believe, in violation of advertising laws
If I have misunderstood something that you feel you can clarify, I am willing to consider an explanation.
If I do not hear anything from you, I will be filing a complaint.
Sincerely
Gaven McGuinty

196. What is being advertised?

(A) A new kind of Internet protocol
(B) A cellular phone plan
(C) A home wireless phone connection
(D) A sale on PDAs

197. What can a customer do under the Priority Number service?

(A) Receive limitless long-distance calls
(B) Make unrestricted calls to two numbers
(C) Receive unlimited calls from twonumbers
(D) Make unrestricted long-distance calls to two numbers

198. The word "drop" in paragraph 3, line 1 of the letter is closest in meaning to
(A) deliver
(B) stop
(C) fall
(D) lower

199. What is Mr. McGuinty giving the company a chance to do?

(A) Explain its actions
(B) Remove an extra charge
(C) Offer him a special deal
(D) Change its advertisement

200. What did Clarity Telecom do that contradicted its advertisement?

(A) They imposed a limit on incoming calls.
(B) They charged a fee for switchingservices.
(C) They ignored a minimum age requirement.
(D) They permitted two services simultaneously.
Dear Ms. Lawrence,

Your subscription to Travelways Magazine is up for renewal in just a few issues. Please fill out the
attached renewal form, and mail back the pre-paid card in order to prevent any disruption in your service.

Again, we would be delighted to offer you the 40% savings off the newsstand prices, and, if you submit
your renewal within the next 30 days, we will add on another 6 weeks of issues for free.
We know that you are an avid reader, and we really appreciate your continued support of our publication.
Our annual package of travel coupons, along with a weekend stay at the Grand Hotel, which is offered to
customers who have subscribed with us for 5 or more years, will arrive shortly after you sign up for
another year.

As always, please contact us with any questions or suggestions at (516) 228-6777 to speak with me
directly, or write to me at jkl@travelways.com.
Thank you!

Sincerely, Jane K. Lee

Travelways Magazine

Dear Ms. Lee,

I am writing to confirm that I will not be renewing my subscription to Travelways Magazine when my
subscription period is up at the end of this month.
Thank you for your generous offer of the 40% savings along with 6 weeks of free issues.
I have thoroughly enjoyed receiving the magazines over the last 7 years and would definitely be
continuing my subscription if I were remaining in this country.
I am transferring within my company to another country's office and will no longer be working in the
travel industry sector in my new position. As much as I have enjoyed the information in your magazine, I
will need to focus on my future responsibilities and will not have much time outside of them.
Your magazine is outstanding, and I will strongly recommend it to my colleagues and friends.
Yours truly,
Lin Lawrence
1. Why was the first letter written?
A. To inform an existing customer about a new kind of magazine
B. To remind someone of an upcoming subscription renewal
C. To notify a customer of a payment made
D. To solicit the magazine to get a new customer

2. According to the first letter, what is an added advantage of responding within the next month?
A. A savings of 80% off the cover price will be provided.
B. A surprise gift will be sent along with the first issue.
C. A number of issues will be given away at no cost.
D. An annual package of travel coupons will be mailed.

3. How does Ms. Lawrence respond?

A. She wants a little time to think about renewing.
B. She wishes to cancel her subscription.
C. She will only renew if she gets additional discounts.
D. She will renew her subscription for another year

4. What does Ms. Lawrence mention about the magazine?

A. She is not very happy with the stories.
B. She thinks there are too many ads.
C. She wants it sent to another office.
D. She will refer it to her co-workers.

5. What would Ms. Lawrence have received for subscribing to the magazine if she had renewed her
subscription?
A. Free flight tickets
B. A free stay at a hotel
C. A free subscription for a year
D. A gold pendant

Lakeshore 305 Jefferson Avenue Denver, CO 81 162

Dear Mr. Leerberg,
Your advertisement for an I-IR assistant fits my qualifications perfectly, and I am writing an express my
interest in and enthusiasm for the position.
After completing a business degree from Colorado University in June, I enrolled in at Human Resources
Development program to further enhance my credentials Ill the field.
Based on your description of the ideal candidate, I also offer:
- A track record of excellent performance as a part-time/summer employee concurrent with full- time
college enrollment
- Technical proficiency in database programs and MS Office

If you agree that my services would be valuable to Lakeshore, I would very much like to meet in person
to learn more about your HR support needs.
Sincerely yours, Rebecca Plan
Rebecca Platt
3 Harbor Blvd.
Bridgeport, CT 06604 January 14
Dear Ms. Platt,
Thank you for your interest in our company. We received your letter and your résumé, and we are always
interested in providing opportunities to recent graduates with experience and qualifications like you.
Unfortunately, the position has been already filled by another applicant, and there is no other job opening
that matches your specific interest at the present time. On a more positive note, however, we are looking
for a trainee to help conduct employment labor relations polls.
It is a temporary position that could lead to an offer of permanent employment. If this type of work
interests you, I suggest you contact Legg Mason, the head of our Human Resources Department, to
discuss the responsibilities of the position.
Yours truly,
Will Leerberg Lakeshore
196. What position is Ms. Platt interested in?
A. Assistant manager
B. Trainee
C. HR assistant
D. Director

197. What qualification does Ms. Platt mention?

A. She enrolled in a Human Resources Development program.
B. She taught a labor relations course.
C. She worked as an HR assistant.
D. She was a telephone marketer.

198. What news does Mr. Leerberg give Ms. Platt?

A. She does not have sufficient work experience.
B. The position has been filled.
C. She needs more education to qualify for the job.
D. The company is not offering any job openings at present.

199. Why should Ms. Platt contact Legg Mason?

A. To set up a training session
B. To obtain work documents
C. To be included in a poll
D. To learn more about an opportunity

200. In the second letter, the word "positive" in paragraph 2, line 3 is closest in meaning to
A. convinced
B. plausible
C. optimistic
D. absolute

Recruiting VICE PRESIDENT for Hong Kong Branch Office

Tenda Electronics is a medium-sized enterprise manufacturing monitor and LCD electronic parts in the
southeastern Asian region. Some of the world's top monitor and LCD manufacturers buy their parts from
us. Tenda Electronics is in the initial stage of setting up its sales and manufacturing operations in Asia
with its Asia Pacific headquarters in Hong Kong.
The vice president must be able to recruit and manage the office staff, build a brand new sales team, and
grow business with increasing revenue for the Asian region. Candidates must possess the language
proficiency of English, Mandarin, and, if possible, Cantonese. One must have related experience in the
electronics industry and at least 5 years of past managerial experience. One must also have a minimum
Bachelor's Degree although a Master's degree is our preference. Interested candidates may send their
resumes and apply at: MarkNelson@tenda.com
1. What can be inferred about Tenda Electronics?
A. It is in search of the right person to replace iis current vice president.
B. Its plan includes expanding to other continents, including Asia.
C. Its first office is due to have its grand opening in Hong Kong.
D. It does business with neighboring countries.

2. What is NOT a requirement mentioned in the ad?

A. The ability to communicate in two or more languages
B. A post-graduate degree
C. Knowledge of the electronics industry
D. Previous managerial experience

3. Which of the following duties will be a responsibility of the newly hired employee?
A. Ensure the safe arrival of monitors and electronic parts to its headquarters
B. Traveling to different regional offices in Asia to conduct seminars
C. Personally hand-select a team of subordinates to work with
D. Prepare translation works for meeting with their Chinese clients

4. Which candidate does NOT meet all the job requirements mentioned in the ad?
A. Alicia Wang
B. Hugh Lennon
C. Andrew Patterson
D. Bob Lo

5. What makes Alicia Wang's qualifications stand out amongst the other candidates?
A. Her experience in sales
B. Her ability to speak English
C. Her level of education
D. Her managerial experience

March 26, 2006

Mr. Samuel Brown Truestar Corporation
Finance Department Manager
Re: Account # 2958A
Dear Mr. Brown,
I want to thank you for the conversation that we had earlier today and for agreeing to a reduction in
payment for my outstanding account. As discussed, I will implement a bi- weekly payment of $250,
effective Friday, March 31. I will ensure that payment is in my bank account for your automatic
withdrawal by 10:00 a.m. every Friday payment period until my account is paid in full.
I very much appreciate your understanding my current financial situation, and will contact you should
things improve.
Please do not hesitate to contact me if you have any questions.
Best regards,
Jason Chalmers
September 3, 2006 Jason Chalmers 21 Reelster Boulevard Vancouver, BC
Dear Jason,
I am writing to update you on your account status (#2958A) with Truestar Corporation. As a result of our
consolidated efforts to restructure your repayment plan in March of this year, it is with great satisfaction
that I let you know that your account has now been cleared and paid in full.
With diligence and cooperation, we have successfully worked through this financial situation.
We would be pleased to offer our services should you need them again in the future. Please contact us
with your request.
Best wishes, and we look forward to working with you again soon.
Samuel Brown
Truestar Corporation
Finance Department Manager
1. The word "outstanding" in the first letter is closest in meaning to
A. superior
B. essential
C. noticeable
D. unpaid

2. How will Mr. Chalmers remit the payment?

A. It will be taken out of his bank account.
B. He will bring cash to the company.
C. He will send a check every month.
D. It will automatically be deleted from his paycheck

3. Why did Mr. Brown write the letter?

A. To ask for an extension on payment due
B. To notify the client that the account has been settled
C. To offer a special type of a service
D. To request an overdue payment

4. According to the second letter, when should Jason contact Mr. Brown again?
A. If he runs into further problems with payments
B. Once he finishes paying off all the money
C. If he is in need of using the service again
D. As soon as he is ready to make the payment

5. How long did it take for the account to be cleared?

A. Two months
B. Two years
C. One year
D. Six months
Subscriptions Department Channel Region Times 3500 Broadway Vancouver, BC
Dear Sir or Madam,
I recently wrote and requested that you cancel my subscription to your newspaper. Due to an unexpected
change in my living situation, I would like to ask you to reverse that request.
Up until last Friday, I believed that my company was transferring me to Montreal. That was the reason for
my cancellation request. However, it seems that my transfer has been postponed until next year, and I will
stay here in Vancouver until then. As a long-time reader of the Channel Region Times, I would very
much like to continue my subscription to the paper.
You have probably already processed the cancellation of my account. In this case, I assume I will have to
open a new one. I have just looked at your website and I understand that there is a $25 sign-up fee for
new subscribers. Although I realize that I was at fault for prematurely terminating our agreement, would
you be willing to waive the standard start-up charge for my subscription? I hope you can make this
exception for me considering my unique circumstances. Please bear in mind, also, that I have been a loyal
customer of yours for several years.
Thank you for your help. Sincerely, Kerri Ibach
176. Why did Ms. Ibach write this letter?
(A) To share her opinion about a product
(B) To apologize for an error she made
(C) To inquire about a company's services
(D) To correct an earlier communication

177. What will Ms. Ibach do during the coming Channel Region Times?
(A) Transfer to a different department
(B) Visit Montreal for her job
(C) Subscribe to a different newspaper
(D) Remain living in Vancouver

178. The word "reverse" in paragraph 1, line 2 is closest in meaning to

(A) return
(B) overturn
(C) oppose
(D) reserve

179. What does Ms. Ibach request?

(A)Exemption from an extra charge
(B) A free one-month subscription
(C) A discount on the yearly rate
(D) A subscription application form

180. What does Ms. Ibach say about the year?

(A) It is the most popular paper in Vancouver.
(B) She has read it for a long time.
(C) It should move its offices to Montreal.
(D) The sign-up fee is too expensive.
PROPERTY FOR SALE
Bedrooms: 3
Bathrooms: 2
Price: $309,700
Town/City: New Hartford
Description:
Bright and cozy family home close to downtown. Within walking distance to Market Street shopping area
and Schooner Lake recreational park. Large kitchen with new appliances and new paint and carpeting in
all rooms. Electrical wiring replaced 5 years ago. Spacious backyard with trees and gardening area.
Perfect for a young family.
For more information, email Jackie Baxter(real estate agent) atjbax@coremail.net.

From: Alan Webb <webbalan@lionst.edu>

To: Jackie Baxter <jbax@coremail.net>
Date: 02-12-07
Subject: New Hartford 3-bedroom ad
Hello, Ms. Baxter,

My name is Alan Webb, and I saw your advertisement for a 3-bedroom, 2-bath house in the New Hartford
local newspaper. I am a professor at Lion State University in New Hartford. My family and I are
searching for a new home in town. The advertised house sounds like the kind of place we're looking for,
but I would like to ask you for a little more information about it.
First, could you specify the sizes of the three bedrooms? There are only three people in my family: my
wife, my daughter, and I. Since we would only need two of the bedrooms, my wife would like to turn the
third into a comfortable home office. Are the rooms big enough to be used in this way?

I was also wondering exactly how large the backyard is. We are planning to install a swimming pool at
our new home, so the yard must be big enough to accommodate this. What are the measurements of the
backyard?
And finally, were any of the previous residents smokers? Cigarette smoke leaves a very unpleasant smell
behind. I wouldn't want to move into a house that had been smoked in.
It would be great to hear from you at your earliest convenience because we are hoping to move as soon as
possible. You can either reply to this email or give me a call at 273- 0343.
Thank you,
Alan Webb.

Question 196. Where would the advertisement most likely be seen?

A. In a current events publication
B. In a journal about architecture
C. In a paper's classified section
D. In a company newsletter

Question 197. What is a feature of the house?

A. Brand-new electrical wiring
B. Freshly painted rooms
C. Location on Market Street
D. Kitchen with a lake view

Question 198. Why does Mr. Webb contact Ms. Baxter?

A. To request information about a town
B. To ask specific questions about a property
C. To apply for a position at the agency
D. To inquire about the size of a swimming

Question 199. How many rooms will Mr. Webb's family use as bedrooms?
A. 1
B. 2
C. 3
D. 4

Question 200. What information does Mr. Webb request?

A. If any previous inhabitants had regularly smoked inside
B. If the living room facilities are of premium quality
C. If the house's interior has ever been damaged by fire
D. If the previous residents replaced the wallpaper
Oct. 25, 2007
Customer Service Department
Prime Choice Telecommunications
2901 Callagher Highway, Building 4B
Wellsworth, VA

Dear customer service agent:

I received the enclosed bill from your company yesterday believe there has been a mistake in the long-
distance charges. I did not make any calls to Beijing, China, during the stated billing period, but I am
being charged for 34 minutes' worth of call time.

The other long-distance charges specified in the bill are correct. My own records show that I made one
long-distance call to Dublin on the date Vied and one to London. I work as a freelance reporter for a
number of English-language newspapers, which is why I have to make International calls. However, I
have never worked for a Chinese paper, so I have never had the need to place a call to that country.

I would appreciate it if you could look into this issue and let me know the revised total of my bill. You
can contact me at home at (490) 555-0923 or on my mobile at 014-555-2990.

Prime Choice Telecommunications

Customer: David Batty
Account #: 30489000023
Billing Period: Sept. 1-Sept. 30, 2007
Charges.
Standard Home Phone Plan Monthly Charge: $24.99
State Tax $1.67
Local Tax: $3.89
Long-distance Charges: $40.83
Total Owed: $71.38
Description of Long-distance Charges: 09/18: Dublin, Ireland, 68 min.- $12.05 09/27: Beijing, China, 34
min.-$25.60 09/30: London, England, 12 min, -$3.18
Questions? Contact Customer Service at customerservice@primechoice.com or write to us at: Customer
Service
Department
Prime Choice Telecommunications
2901 Gallagher Highway, Building 48
Wellsworth, VA
Question 191. Why did Mr. Batty write the letter?
A. To report a billing error
B. To enroll for a service
C. To apply for a discount
D. To request a refund

Question 192. What does Mr.Batty confirm?

A. He has phoned Beijing in ………the last month
B. He did make the billed calls to Dublin and London
C. The times listed for all 3 calls are accurate
D. The company has a history of making nilling errors

Question 193. What does Mr.Batty request?

A. A description of the company’s service
B. A refund for his payment
C. An apology from the company
D. An accurate calculation of his bill

Question 194. How much is the basic monthly cost of the family phone plan?
A. $3,89
B. $24,99
C. S$40,83
D. $71,38

Question 195. According to Mr.Batty, when did he NOT make a long-distance call?
A. September 18
B. September 27
C. September 30
D. October 25
EverMore
Why shop anywhere else?
Mall fashions are here but definitely none
at mall prices!
We feature:
A fantastic collection of the season's hottest styles and top brand names up to 60% off department store
prices.
A wide assortment of favorite products, guaranteed customer satisfaction, friendly service, convenient
hours (24 hours, 7 days a week) and a great online shopping experience.
A great selection of high-quality merchandise, of course at prices so low, you can't imagine!
Use our EverMore outlet card - save 10% when you open a credit card account.
Find your store and see any special events in your area: www.EverMore.com.

June 29
Chief Director
Customer Service
1067 Sienna Dr.
Columbus, Ohio 26875

Dear Manager,
I recently bought a red dotted chiffon dress for $45 through the EverMore outlet Internet shopping mall.
When I tried to use this item, I discovered that the hem's backstitch was a little bit tilted. It made the
length of right side shorter than the other side.
I visited your shop in Norton, and the shop assistant, Stanley Hood, said that complaints were dealt with
by your department since I bought this through the Internet. I drove 30 minutes all the way to Norton and
had to write this letter to you for an exchange. This is so inconvenient. I believe you should reform your
exchange procedure in the future.
I have enclosed my dress and my receipt. I would like you to exchange my dress in good condition. I look
forward to your reply within 14 days and hope this matter can be sorted out quickly.
Yours sincerely, Jamie Ligewith
Question 186. What kind of business is EveryMore?
A. A designer store
B. A website designing company
C. An avdvertising company
D. A discount outlet store

Question 187. What information is given on the website?

A. An updated delivery schedule
B. The store location
C. Available brands
D. Product prices

Question 188. What is the main purpose of this letter?

A. To complain about poor service
B. To cancel the visit to the EverMore store
C. To cancel an order
D. To order a new desk

Question 189. What is implied about Jamie Ligewith?

A. She purchased an item from the website.
B. She is the new customer of Work Max.
C. She has recently read an Ever More advertisement.
D. She received a new replacement item

Question 190. Which claim of the advertisement is disputed in the letter?

A. The company stocks a variety of brands.
B. The company guarantees customer's satisfaction.
C. The company has trained customer service personnel.
D. The company has many different store locations.
 Rockford Daily Classified ad
Company: Wilson Paper Products
Location: New England Region
Pay Level: 20,000 dollars per year plus commission
Job Description:
Wilson Paper Products is hiring a sales representative for the New England Region. Our representatives
are responsible for researching and contacting businesses in their area and conduct sales demonstrations.
The majority of our products are office supplies. Compensation is based on your performance, but can
easily exceed $80,000/per year.

The requirements for the job are as follows:

• At least one year of sales experience
• A university degree in business or a related field
• Your own transportation for the work
• Positive, motivated personality
Serious applicants should send their resume and a letter requesting an interview to:
Wilson Paper Products
Claudia Ingersoll, Personnel Department
340 Cornell Blvd.
Wilson, OH

Wilson Paper Products

Claudia Ingersoll, Personnel Department
340 Cornell Blvd.
Wilson, OH
Dear Ms. Ingersoll:
This letter is in response to your company’s employment ad listed in the Rockford
Daily. I feel that I would be a great candidate for the position of sales representative.

I am a native of New England with six years of experience in sales. During this
time, I have worked for several very different companies including a medical
supplies distributor and a mail-order clothing manufacturer. In my current position
as a used car salesperson, I have frequently been selected as “Employee of the
Month” because of my strong performance. Please consult the attached resume for
more information about my work history.

If you contact some of my old supervisors, I’m sure they will tell you that I am a
very positive and motivated person. I also own my own vehicle, so traveling around
the New England region for Wilson Paper Products would not be a problem.
I would greatly appreciate the opportunity to have an interview for this position.
You can reach me anytime at (393) 555-2929. I look forward to speaking with you.
Sincerely,
Derek McDonald
Question 196. Who is the audience for the advertisement?
A. Jobseekers with experience in sales
B. Students in a university business course
C. Professionals in need of paper products
D. Travelers in New England

Question 197. Which qualification is NOT necessary to obtain the position?

A. A working vehicle
B. A year of managerial experience
C. An enthusiastic character
D. An appropriate educational background

Question 198. What is the purpose of Mr. McDonald's letter?

A. To ask if a company is hiring
B. To express thanks for an award
C. To subscribe to a newspaper
D. To request an interview

Question 199. For whom is Mr. McDonald working now?

A. A used car dealership
B. An office supply distributor
C. A clothing manufacturer
D. A medical equipment retailer

Question 200. Who might Ms. Ingersoll consult about Mr. McDonald's personality?
A. A Wilson Paper Products supervisor
B. Company clients
C. His current coworkers
D. His previous managers
Date: September 14
From: Amy Chung <a.chung@mind.com>
To: Mandy Moore <mandy@odyssey.com>

Dear Ms. Moore,

I am looking for a place for my daughter's wedding ceremony. Actually, I had been to your restaurant as
an invitee for my friend, Martha Martinez's birthday party last year, and became very fond of the place.
Since then, I have always wanted to hold my daughter's wedding ceremony in your lovely restaurant.
The ceremony is only one month away, on October 10. The number of guests is expected to be around
one hundred, and I would like to know about availability for that many people. I'd also like to know the
type of foods that will be served and the price per person as well. Lastly, I want to know if I can use a
coupon that I received from my friend to get a group discount.
I am truly looking forward to having my daughter's wedding ceremony in your establishment. I would
appreciate your prompt response, please notify me by next Tuesday so that we can discuss this matter
further. Thank you.
Sincerely,
Amy Chung

Date: September 15
From: Mandy Moore <mandy@odyssey.com>
To: Ms. Amy Chung <a.chung@mind.com>

Dear Ms. Chung,

Thank you for your interest in the Odyssey Restaurant. Our banquet center offers an outdoor location for
ceremonies, along with crystal chandeliers, floor-to-ceiling windows and fireplaces. After considering
your offer, we are very sorry to inform you that your coupon is no longer valid as it has expired.
However, we can offer you a group discount for 100 or more guests at an additional 10% off the regular
price.
In addition, I strongly recommend the gazebo area to you. It includes a gazebo with fabulous mountain
and golf course views. This area provides a gorgeous backdrop for the bride and groom and
accommodates anywhere from 100 to 500 guests. However, please be aware that there will be an
additional fee charged for using this facility

If you have any questions, please feel free to contact us by e-mail or phone call. We can also give you a
chance to take a look around if you can come on Wednesday.

Thank you very much. I will be looking forward to seeing you soon.
Sincerely,
Mandy Moore
Odyssey Restaurant
Question 176. How did Ms. Chung get to know about the Odyssey Restaurant?
A. Through a friend
B. Through a brochure
C. Through a website
D. Through a mailing

Question 177. What will happen on October 10?

A. Ms. Chung's birthday surprise party
B. Ms. Chung's daughter's restaurant opening
C. Ms. Chung's daughter's wedding ceremony
D. Ms. Chung's wedding anniversary

Question 178. What will Ms. Chung pay a special fee for?
OA. Overdue gift certificate
B. Special plate
C. The gazebo area
D. Surprise party

Question 179. Why is Ms. Chung able to get an additional discount off the total price of her order?
A. All the first clients get a discount.
B. She has a discount coupon.
C. The restaurant made a mistake on Ms. Chung's order.
D. Ms. Chung's guests are more than 100 people.

Question 180. Why CANNOT Ms. Chung use her discount certificate?
A. The restaurant does not offer a discount certificate.
B. It is only valid under Martha Martinez's name.
C. It has expired.
D. There are too few guests.
 Homer's Suit Exhibition Room
Annual Red Tag Sale
Up to 50% off your total purchase
Valid from July 4th, 2007, to July 11th
Valid online only. Limit one discount coupon per customer. This offer cannot be combined with any other
discounts or applied to previous purchases or gift card transactions. Accessories such as bow ties, belts,
cufflinks are ineligible for the offer.
Enter Promo Code KSW1971715
Thank you for your recent purchase at Homer's Suit Exhibition Room. To join our mailing list and receive
future discount coupons and news, please visit www.homerssuitgallery.com/mailinglist/ and sign up for
free membership.

To:
customerservice@homerssuitgallery.com
From: Mike Nguyen
Sent:
Mon., June 30
Subject: Technical Difficulty
Dear Sir or Madam,
I received a coupon when I purchased a suit at your store at Mc. Bean St. on June 11. I decided to use it to
buy more suits and a couple of accessories and I went to the website yesterday. Whenever I punched in
KSW1971715, I received an error message saying that it was an invalid promotional code number. I also
signed up a membership at the site. Usually, when I sign up for something like this, I get an immediate
confirmation or welcome message. None was forthcoming. I would still like to use this coupon. Please
tell me how to proceed.
Thank you,
Mike Nguyen
186. What is the main purpose of the advertisement?
A. To explain that belts cannot be discounted
B. To get people to join the mailing list
C. To give customers a discount coupon
D. To reward clients who recently made a purchase

187. Which of the following is NOT true about the situation?

A. Homer's Suit Gallery only sells clothing online.
B. They are offering an online discount to some clients.
C. The author of the e-mail message bought a suit recently.
D. The online discount coupon does not apply to accessories.

188. Where did Mr. Nguyen get the coupon?

A. In a magazine
B. In a newspaper
C. At a store
D. On a special page on the website

189. What happened when Mr. Nguyen signed up for the mailing list?
A. He received immediate notification.
B. He received nothing from Homer's Suit Gallery.
C. He got another 20% off coupon.
D. He got a different coupon for savings.

190. What is the most logical explanation for Mr. Nguyen's trouble online?
A. The promotional code number must be wrong.
B. He did not provide the correct personal information.
C. He wanted to buy something from the Accessory Department.
D. The promotion doesn't begin yet.