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Welcome Letter Revised (3

This letter welcomes Rahma Abdullahi as a new customer of Nashville Electric Service (NES) and provides essential account information, including account and meter numbers, activation details, and payment options. Customers can manage their accounts online, set up AutoPay, and are informed about billing procedures and late fees. NES encourages following their social media for energy tips and updates, and outlines contact information for customer service.

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Olorunfemi Adewale
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215 views1 page

Welcome Letter Revised (3

This letter welcomes Rahma Abdullahi as a new customer of Nashville Electric Service (NES) and provides essential account information, including account and meter numbers, activation details, and payment options. Customers can manage their accounts online, set up AutoPay, and are informed about billing procedures and late fees. NES encourages following their social media for energy tips and updates, and outlines contact information for customer service.

Uploaded by

Olorunfemi Adewale
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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3/13/2025

Rahma Abdullahi
4055 Cane Ridge Pkwy 105
Antioch, TN 37013

Dear Valued Customer,

Welcome to Nashville Electric Service. We are pleased to have you as a customer. Below you will find
important and useful information regarding your new account.

Once activated, you can manage your account online at https://www.nespower.com/. Create a My
Account profile to view your account balance, report a power outage, and register for E-bill and NES
Text. To make paying your bill easier, set your account up on AutoPay. Click on Make a Payment, then
select the autopay option from the customer portal page.

Account number: 1610855-0590008 Meter Number: 314928


Turn on date: 3/14/2025 Activation fee: $20.00
Meter read date:21st Due date:15th
Mailing Address: Service Address Power of Change : IN

Bills are due upon receipt. The last date payment can be received will be clearly indicated on your bill,
after which a late fee not exceeding five percent of the current balance will be incurred. The late penalty
will be assessed no sooner than 15 days after the billing date for residential customers, or 10 days for
commercial customers. Your billing period will be between 28 and 34 days under normal conditions.

TVA provides regulatory oversight for NES rates and service practices. For more information regarding
NES policies, rates or TVA’s complaint resolution process, visit nespower.com or contact our Customer
Relations Department.

We also invite you to follow us on Twitter (@NESpower) and Facebook (facebook.com/NESpower) to


learn energy conservation tips as well as staying up to date on the latest NES news.

In Person By Phone By Phone E-mail


1214 Church St Outages/Billing/ All other services custserv@nespower.com
Nashville, TN 37246 Reconnects 615-736-6900
Mon-Fri 8am to 6pm 615-736-6900 Mon-Fri 6am to 12am
24 hours/7 days Saturday 7am to 5pm

This letter serves as your service agreement. Upon receipt of service, you agree to comply with NES rules and
regulations, and to pay for all services consumed when bills are issued. Any expenses incurred as a result of default
become the liability of the customer. By providing NES with your phone number, you give consent for NES or any
agency acting on our behalf to contact you for the purpose of collecting outstanding debts.

1214 CHURCH STREET / NASHVILLE, TENNESSEE 37246 / 615 . 736 . 6900 / NESPOWER.COM

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