business analysis techniques ther are a number of techniques that a Business Analytic will use when facilitating.
PESTLE This is used to perform n external environmental analysis by examining the many different external factors affecting factors affecting an organization. attributes: Political(Current and potential influences from political pressure) Economic(The local, national and world economic impact) Sociological(The ways in which a society can affect an organization) Technological(The Effect of new and emerging technology) Legal(The effect of national and legislation) Environmental(The local, national and world environmental issues) MOST This is used to perform an internal environment analysis by defining the attributes of MOST to ensure that the project you are working on is aligned to each of the 4 attributes. Mission (where the business intends to go) Objective (the key goals which will help achieve the mission) Strategies (options for moving forward) Tactics (how strategies are put into action) SWOT This is used to help focus activities into areas of strength and where the greatest opportunities lie. This is to identify the dangers that take the form of weakness and both internal and external threats. Attributes: Strengths - what are the advantages? What is currently done well?(e.g. key performing activities of your company) area of best-
Weaknesses - what could be improved? What is done badly? (E.g. key area where performing poorly)
you are
Opportunities - what good opportunities face the organization? (E.g. Key area where your competitors are performing poorly) Threats - what obstacles does the organization face? (e.g. key area where your competitor will perform well) MoSCoW This is used to priorities requirements by allocating an appropriate priority, gauging it against the validity the requirement itself and its priority against other requirements.
MoSCoW comprises: Must have or else delivery will be a failure Should have otherwise will have to adopt a workaround Could have - to increase delivery satisfaction Would like to have in the future but wont have now
This technique is used when analysis the expectations of multiple parties having different views of a system in which they all have an interest in common, but have different priorities and different responsibilities. Values- constitutes the objective, belief and concerns of all parties participating. Policies constraints that govern what may be done and the manner in which it may be done. Events real-world proceeding that stimulate activity Content the meaningful portion of the document, conversations, messages, etc. that are produced and use by all aspects of business activity Trust trusting(or otherwise)relationship between all parties engaged in a value system Roles of business analysts As the scope of business analysis is very wide , there has been tendency for business analysts to specialize in one of the three sets of activities which constitute the scope of business analysis. Strategies Organizations need to focus on strategic matters on a more or less continuous basis in the modern business world
Architect Organizations may need to introduced change to solve business problems which may have been identified by the strategic analysis, referred to above. Business process improvement A business process improvement (BPI) typically involve six steps: (reference? basis required)
1.Selection of process teams and leader Process teams, comprising 2-4 employees from various departments that are involved I the particular process, are set-up.
2. Process Analysis training The selected process team members are trained in process analysis and documentation techniques.
3. Process analysis interview The members of the process teams conduct several interviews with people working along thr processes.
4. Process documentation The interview results are used tp draw a first process map.
5. Review cycle The draft documentation is then reviewed by the employees working in the process.
6. problem analysis A thorough analysis of process problems can then be conducted, based on the process map, and information gathered about the process.
Goal of business analysis Ultimately, business analysis want to achieve the following outcomes: Reduced waste Create solutions Complete projects on time Improve efficiency Document the right requirements
One way to assess these goals is to measure the return on investment (ROI) for all projects. Reduced wastes and complete projects on time Projects delays are costly in three different dimensions: Project costs For every month of delay, the project team continues to rack up costs and expenses. Opportunity costs opportunity costs come in two flavors lost revenue and unrealized expense reductions.
Document the right requirement Business analysts want to make sure that they define the application in a way that meets the end-users needs. Improve project efficiency Efficiency can be achieved in two days: by reducing rework and by shortening project length. Rework is a common industry headache and it has become so common at many organizations that it is often built into project bedgets and time lines.
