CHAPTER 4
HISTORICAL PERSPECTIVE AND DEVELOPMENTS OF
INDIAN BANKING INDUSTRY
4.1 INTRODUCTION
A well-developed banking system is indispensable for the economic
development of a nation. They play a pivotal role in the development of the industry
and trade. They are acting not only as the custodian of the wealth of the country, but
also as resources of the country, which are necessary for the economic development
of a nation. The volume of their transactions highlights the economic strides made by
the country.
Commercial banks are financial intermediaries, which perform the dual
function of mobilization of deposits and deployment of surplus funds to the various
sectors of the economy. They mobilize the small savings of the people scattered over
a wide area through their network of branches all over the country and make it
available for productive purposes.
During the last 49 years since 1969, tremendous changes have taken place in
the banking industry. The banks have shed their traditional functions and have been
innovating, improving and coming out with new types of products and services to
cater to the emerging needs of their customers. Massive branch expansion in the rural
and underdeveloped areas, mobilization of savings and diversification of credit
facilities to the neglected areas like small scale industrial sector, agriculture and other
preferred areas like export sector, etc. have resulted in the widening and expansion of
the financial infrastructure and transferred the fundamental character of class banking
into mass banking.
Over the years, the banking sector in India has seen a number of changes.
Most of the banks have begun to take an innovative approach towards banking with
97
the objective of creating more value for customers. Information technology has given
rise to new innovations in designing the product and their delivery in the banking and
finance industries. Technology offers a chance for banks to build new systems that
address a wide range of customer needs, including many that may not be imaginable
today. Financial innovation associated with technological change totally changed the
banking philosophy and that is further tuned by the competition in the banking
industry.
Indian banking sector is a flourishing industry; it is mainly focused on new
banking technology innovations. Banks created to use technology to provide effective
quality and services to the customer at high speed. Today all the banks started with
the different channels, like ATM, Credit Cards, Debit Cards, Mobile Banking, RTGS,
NEFT, EFT, ECS, Internet Banking, etc. Internet banking and mobile banking made it
convenient for customers to do their banking from geographically diverse places.
The banking industry today is strong and capable of withstanding the
pressures of competition. While internationally accepted prudential norms have been
adopted, with higher disclosures and transparency, Indian banking industry is
gradually moving towards adopting the best practices in accounting, corporate
governance and risk management. The role of banking is redefined from a mere
financial intermediary to a service provider of various financial services under one
roof acting like a financial supermarket. Intense competition among the banks has
redefined the concept of the entire banking system. The banks are looking for new
ways not only to attract but also to retain the customers and gain competitive
advantage over their competitors.
98
4.2 HISTORY OF BANKING IN INDIA
Banking plays an important role in our day to day life. Be it at home, school,
office, business or even on travel everywhere we counter some aspect of banking. The
impact of banks in our day to day life is being felt increasingly. Money plays a
significant role in today’s life. Money has evolved from coin to currency notes to
credit cards and debit cards1.
Banking in India originated in the last decades of the 18th century. The first
banks were ‘The General Bank of India’, which started in 1786, and ‘Bank of
Hindustan’, which started in 1790; both are now defunct. The oldest bank in existence
in India is the State Bank of India, which originated in the Bank of Calcutta in June
1806, which almost immediately became the Bank of Bengal. This was one of the
three presidency banks, the other two being the Bank of Bombay and the Bank of
Madras, all three of which were established under charters from the British East India
Company. For many years the Presidency banks acted as quasi-central banks, as did
their successors. The three banks merged in 1921 to form the ‘Imperial Bank of
India’, which, upon India's independence, became the State Bank of India2.
Indian merchants in Calcutta established the Union Bank in 1839, but it failed
in 1848 as a consequence of the economic crisis of 1848-49. The Allahabad Bank,
established in 1865 and still functioning today, is the oldest joint stock bank in India.
4.3 PRE-NATIONALIZATION PERIOD
During the British rule the apex bank of India was established in accordance
with the provisions of the Reserve Bank of India Act, 1934. Reserve Bank of India
(RBI) commenced its operations on 1st April 1935. It was initially owned by private
shareholders with the share capital divided into shares of 100 each fully paid. After
99
India gained independence from British rule, the RBI was nationalized on 1st January
1949. The apex bank plays a crucial role in the development strategy of the
Government of India.
At the time of independence in 1947 India had a well-developed banking
system with over 600 commercial banks operating in the country. During that period
banks were favoring only trade and large firms against extending credit to small scale
enterprises, agriculture and commoners. To curb this biased operation of the banks
and to provide better inclusion and coverage for the banking needs of the economy the
government of India nationalized the Imperial bank which was established in 1921.
Pursuant to the provisions of the State Bank of India Act, 1955, RBI acquired
controlling interest in Imperial Bank of India. The Imperial Bank of India was
renamed as State Bank of India (SBI) which commenced its operations on 1st July
1955. In the year 2008, Government of India acquired RBI’s stake in SBI in order to
remove any conflict of interest since RBI is the country’s banking regulatory
authority. State Bank of India along with its five associates and Bharatiya Mahila
Bank merged with effect from 1st April 2017 to take the country’s largest lender to be
among the top 50 banks in the world.
4.4 NATIONALIZATION PROCESS
By the 1960s, the Indian banking industry had become an important tool to
facilitate the development of the Indian economy. At the same time, it had emerged as
a large employer, and a debate had ensued about the nationalization of the banking
industry. Indira Gandhi, Prime Minister of India then, expressed the intention of the
Government of India in the annual conference of the All India Congress Meeting in a
paper entitled "Stray thoughts on Bank Nationalization”. Thereafter, the move to
100
nationalize the banks was swift and sudden. The Government of India issued an
ordinance ('Banking Companies (Acquisition and Transfer of Undertakings)
Ordinance, 1969') and nationalized the 14 largest commercial banks with effect from
the midnight of 19 July 1969. These banks contained 85 percent of bank deposits in
the country. Within two weeks of the issue of the ordinance, the Parliament passed the
Banking Companies (Acquisition and Transfer of Undertaking) Bill, and it received
the presidential approval on 9 August 1969.
A second dose of nationalization of 6 more commercial banks followed in
1980. The stated reason for the nationalization was to give the government more
control of credit delivery. With the second dose of nationalization, the Government of
India controlled around 91% of the banking business in India. Later on, in the year
1993, the government merged New Bank of India with Punjab National Bank. It was
the only merger between nationalized banks and resulted in the reduction of the
number of nationalized banks from 20 to 19.
4.5 ECONOMIC LIBERALIZATION
The second major turning point in this phase was economic liberalization in
India. After Independence in 1947, India adhered to socialist policies. The extensive
regulation was sarcastically dubbed as the "License Raj". The Government of India
headed by Narasimha Rao decided to usher in several reforms that are collectively
termed as liberalization in the Indian media with Manmohan Singh whom he
appointed Finance Minister. Dr. Manmohan Singh, an acclaimed economist, played a
central role in implementing these reforms.
In the early 1990s, the then Narasimha Rao government embarked on a policy
of liberalization, licensing private banks. These came to be known as new generation
101
tech-savvy banks, which included Global Trust Bank (the first of such new generation
banks to be set up), which was later amalgamated with Oriental Bank of Commerce,
Axis Bank (previously UTI Bank), ICICI Bank and HDFC Bank. The banking sector
in India has seen a rapid growth and there has been a strong and an equal contribution
from each of the three banking sectors viz. government banks, private banks and
foreign banks. The privatization move along with the fast growth in the economy of
India revitalized the banking industry. Presently, the commercial banking structure in
India consists of scheduled commercial banks and non-scheduled commercial banks.
4.6 CLASSIFICATION OF COMMERCIAL BANKS
As per the Reserve Bank of India Act of 1934 commercial banks in India is
classified into two broad categories. They are scheduled commercial banks and non-
scheduled commercial banks.
A scheduled commercial bank is one which is registered under the provisions
of the Second Schedule of the Reserve Bank of India Act of 1934. They come within
the ambit of the various credit control measures of the Reserve Bank of India. They
are entitled to enjoy the facilities of borrowing from RBI. They are also covered by
the deposit insurance scheme and credit guarantee scheme in operation. Scheduled
commercial banks (SCBs) account for a major proportion of the business of the
scheduled banks. Scheduled commercial banks (SCBs) in India are categorized into
the five groups based on their ownership and/or their nature of operations vis-à-vis
State Bank of India, nationalized banks, private sector banks, and foreign and regional
rural banks.
Prior to April 1st, 2017; State Bank of India had five associate banks viz. State
Bank of Patiala, State Bank of Hyderabad, State Bank of Bikaner & Jaipur, State
102
Bank of Mysore and State Bank of Travancore and Bharatiya Mahila Bank. From the
financial year starting April 2017 these five associate banks will function as branches
of State Bank of India (SBI).
Non-scheduled commercial banks are those which are not included in the
second schedule of Reserve Bank of India Act of 1934.
The structure of scheduled commercial banks in India is presented in Figure
4.1. It is clear from the figure that scheduled commercial banks consists of public
sector banks, private sector banks, foreign banks and regional rural banks.
Public sector banks are those in which the majority stake is held by the
Government of India (GoI). Public sector banks together make up the largest category
in the Indian banking system. As on 1st April 2017 there are twenty one public sector
banks in India. They include the State Bank of India, nineteen nationalized banks and
IDBI Bank Ltd.
Figure 4.1
Structure of Indian Scheduled Commercial Banks
SCHEDULED COMMERCIAL BANKS
Public Sector Private Sector Foreign Banks Regional Rural
Banks (21) Banks (22) (41) Banks (82)
Old Private Sector New Private Sector
Banks (12) Banks (10)
State Bank of India Nationalized Banks
(1) (19) & IDBI (1)
103
Private sector banks include the old private sector banks and the new
generation private sector banks. New generation private sector banks are those banks
which are incorporated according to the revised guidelines issued by the RBI
regarding the entry of private sector banks in 1993. There are currently twelve old
private sector banks and ten new generation private sector banks operating in India.
4.7 MERGERS AND ACQUISITIONS
Mergers and acquisitions in Indian banking sector have initiated through the
recommendations of Narasimham committee II. The committee recommended that the
merger between strong banks/financial institutions would make for greater economic
and commercial sense and would be a case where the whole is greater than the sum of
its parts and have a force multiplier effect. In order to compete globally, Indian banks
need to have larger capital, sophisticated risk management practices, competitive and
cost effective technology, supported by knowledgeable and skilled workforce.
Table 4.1 provides the list of banks that have been merged in India since post-
liberalization in the country.
Merger and amalgamation of weak banks with strong banks as a policy
measure for strengthening the structure of the banking system resulted in the merger
of (Table 4.1) twenty five banks during the post reform period3.
ICICI was incorporated in 1955 as Industrial Credit and Investment
Corporation of India under the Companies Act to finance small scale and medium
industries in the private sector. ICICI established ICICI Bank in the year 1994 for
performing commercial banking functions. The bank offers a wide variety of domestic
and international banking services. In October 2001, the Boards of Directors of ICICI
and ICICI Bank approved the merger of ICICI and two of its wholly owned retail
finance subsidiaries, ICICI Personal Financial Services Limited and ICICI Capital
104
Services Limited, with ICICI Bank. The merger was approved by shareholders of
ICICI and ICICI Bank in January 2002, by the High Court of Gujarat at Ahmedabad
in March 2002 and by the High Court of Judicature at Mumbai and the Reserve Bank
of India in April 2002.
The Industrial Development Bank of India (IDBI) established in 1964 under
an Act of Parliament as a wholly owned subsidiary of the Reserve Bank of India. In
1976, the ownership of IDBI was transferred to the Government of India and it was
made the principal financial institution for coordinating the activities of institutions
engaged in financing, promoting and developing industry in India. A committee
formed by RBI recommended the development of financial institution IDBI to
diversify its activity and harmonize the role of development financing and banking
activities by getting away from the conventional distinction between commercial
banking and developmental banking. To keep up with reforms in the financial sector,
IDBI reshaped its role of a development financial institution to a commercial
institution. With the Industrial Development Bank (Transfer of Undertaking and
Repeal) Act, 2003, IDBI attained the status of a limited company viz., IDBI Ltd.
Subsequently, in September 2004, the Reserve Bank of India incorporated IDBI as a
'scheduled bank' under the RBI Act, 1934. Consequently, IDBI formally entered the
portals of the banking business as IDBI Ltd. from 1 October 2004. The commercial
banking arm, IDBI, was merged into IDBI Bank Ltd. in 2005.
Table 4.1
Banks Merged in the Post Reform Period
Year of Merger Taken over by Banks which got merged
1990 Indian Bank Bank of Thanjavur Ltd.
1990 Bank of India Parur Central Bank Ltd.
105
1990 Central Bank of India Purbanchal Bank Ltd.
1993 Punjab National Bank New Bank of India
1993 Bank of India Bank of Karad Ltd
1995 State Bank of India Kashinath Seth Bank
1997 Oriental Bank of Commerce Bari Daob Bank Ltd.
1999 Bank of Baroda Bareilly Corporation Bank Ltd.
1999 Union Bank of India Sikkim Bank Ltd.
2000 HDFC Bank Ltd. Times Bank Ltd
2001 ICICI Bank Ltd. Bank of Madura Ltd.
2002 ICICI Bank Ltd. ICICI
2002 Bank of Baroda Benaras State Bank Ltd.
2003 Punjab National Bank Nedugadi Bank Ltd.
2004 IDBI Bank Ltd. IDBI
2004 Bank of Baroda South Gujarat Local Area Bank
2004 Oriental Bank of Commerce Global Trust Bank Ltd.
2005 Centurion Bank Ltd. Bank of Punjab Ltd.
2006 Federal Bank Ltd Ganesh Bank of Kurudwad Ltd.
2006 IDBI Bank Ltd. United Western Bank Ltd.
2007 Centurion Bank of Punjab Lord Krishna Bank Ltd.
2007 ICICI Bank Ltd. Sangli Bank Ltd.
2007 Indian Overseas Bank Bharat overseas Bank Ltd.
2008 HDFC Bank Ltd. Centurion Bank of Punjab Ltd.
2008 State Bank of India State Bank of Sourashtra
2010 State Bank of India State Bank of Indore
106
2010 ICICI Bank Ltd. Bank of Rajasthan Ltd.
SBI Commercial &
2011 State Bank of India
International Bank Ltd.
2016 Kotak Mahindra Bank ING Vysya Bank
2017 State Bank of India State Bank of Bikaner and
Jaipur, State Bank of
Travancore, State Bank of
Hyderabad, State Bank of
Mysore, State Bank of Patiala
& Bharatiya Mahila Bank
4.8 BRANCH STATISTICS
Bank branches are often considered as the interface between banks and
customers. In recent years branches have changed from being operation-centric to
client servicing. Further, RBI has asked banks to open more brick and mortar
branches in villages with no banking facilities and with a population of more than
5000. Banks are asked to submit a roadmap on how many branches they will open by
31st March 2017. This move by RBI is to promote financial inclusion; scheduled
commercial banks, including public sector banks excluding regional rural banks can
open branches at any place in the country without obtaining prior approval from RBI
in each case.
The area which the banks can serve in respect of CSR activities depends on
the branches and this statistic relating to the branches taken from the year 2011 to
2017 on an interval basis reveals the number of branches as on 31st March of each
year. Data is collected from financial year 2011 onwards on a one year interval basis
107
till financial year 2017. Banks which have been merged or closed as on 1st April 2017
is not taken into account for the purpose, hence in State Bank Group only State Bank
of India is considered; as its five associates State Bank of Bikaner and Jaipur, State
Bank of Mysore, State Bank of Travancore, State Bank of Hyderabad and State Bank
of Patiala along with the Bharatiya Mahila Bank have been merged to operate as State
Bank of India from 1st April 2017. ING Vysya has been merged with Kotak Mahindra
Bank on 20th November 2014, in an all stock amalgamation, so while considering
branch statistics for the fiscal year 2011 and 2013 in old private sector banks ING
Vysya Bank has been excluded. From the Table 4.2 it is very clear that in all the bank
groups there has been a steady increase in the number of branches from the financial
year 2011 to 2017 the main reason being the financial inclusion endeavours.
The branch statistics show that in the year 2011 number of branches in the
case of State Bank Group (only State Bank of India is considered) were 13698 and in
the year 2017 the number has increased by 3667 (17365) clocking an annual average
growth rate of 8.25 per cent. The Nationalized Bank Group has also shown a
considerable increase in the number of branches from 44298 in the year 2011 to
67915 branches in the year 2017 which is 15.55 per cent growth. The growth rate of
Old Private Sector Banks is 13.77 per cent showing an increase of 2220 branches
from the year 2011 to 2017. New Private Sector Banks have shown an increase in the
number of branches from 6785 in the year 2011 to 16774 in the financial year ending
2017 clocking an annual average growth rate of 35.83 per cent which is the highest
among the four bank groups. There is a considerable increase in the number of bank
branches in each core group from the year 2011 till 2017. The increase is mainly due
to the lifting of the provision seeking approval of RBI each time a scheduled
commercial bank opens a branch anywhere in India. This main objective of this
108
restriction being taken away is to promote the financial inclusion and to cover the
unbanked areas in rural regions.
The Annual Average Growth Rate (AAGR) of each group is found out and
AAGR of SBG in respect of branches is 8.25 per cent while it was 15.55 per cent in
the case of Nationalized Banks and in the case of Old Private Sector Banks the AAGR
is 13.77 per cent and among the bank groups New Private Sector Banks clocked
highest growth rate with 35.83 per cent.
Table 4.2
Branch Statistics
NUMBER OF BRANCHES
YEAR SBGs NBs OPSBs NPSBs
2011 13698 44298 4817 6785
2013 15002 52480 6047 10463
2015 16524 64483 6460 13489
2017 17365 67915 7037 16774
AAGR 8.25 15.55 13.77 35.83
Source: Annual Reports
Annual Average Growth Rate (AAGR) of each bank group is clearly depicted
in Figure 4.2. The growth in respect of the number of branches for each group can be
easily apprehended from the figure with NPSBs having the highest growth rate during
the period undertaken for the study.
109
Figure 4.2
Branch Statistics
35.83
15.55
13.77
8.25
SBG NBs OPSBs NPSBs
4.9 PROFITABILITY STATISTICS
According to Harvard’s Kennedy School of Government “Corporate Social
Responsibility encompasses not only what companies do with their profits, but also
how they make them”. It is a general perception that CSR activities can increase
profit, however linking profit to an abstract variable like CSR which is difficult to
define is a challenging task. There are many stakeholders in an organization and
shareholders are one among them and the responsibility that the organization have
towards them is to increase the profit and also to increase their wealth. Thus profit
generation fall under the economic responsibility of a company. The profit of banks
from financial year 2011 towards 2017 is analyzed on a one year interval basis. From
Table 4.3 it can be perceived that there has been an increase in the profits during the
fiscal year 2013 when compared with the fiscal year 2011. During the period of 2015
there has been a drastic decline in the profitability figures except in the case of New
Private Sector Banks (NPSBs).
110
Table 4.3
Profitability Statistics
PROFITABILITY* (Rs. In Crores)
YEAR SBGs NBs OPSBs NPSBs
2011 8264 31919 2734 14608
2013 14105 32799 4325 24055
2015 13102 21235 3623 34602
2017 10484 (10032) 5498 38858
AAGR 14.53 -59.91 31.24 40.27
Source: Annual Reports (*Profitability is Net Profit after Tax)
Profitability of the four core groups is put to study from the financial year
2011 to 2017 with an interval of one year. The statistics show that in the case of State
Bank Group (only State Bank of India is considered) the profit after tax has increased
to Rs.14,105 Crores in the 2013 from Rs.8,264 Crores in 2011 but in the year 2015 it
has declined to Rs.13,102 Crores and a profit of Rs.10,484 Crores in 2017. The
Nationalized Banks clocked a loss of Rs.10, 032 Crores in the year 2017 while it
showed a profit of Rs.31,919 Crores in the year 2011. Old Private Sector Banks
booked profit amounting to Rs.2,734 Crores in 2011, Rs.4,325 Crores,
Rs.3,623 Crores and Rs.5,498 Crores in 2013, 2015 & 2017 respectively. Only New
Private Sector Banks showed increasing trends each year even though the market
volatility and provisioning for NPAs. New Private Sector Banks profit for the year
2011, 2013, 2015 and 2017 was Rs.14,608 Crores, Rs.24,055 Crores,
Rs.34,602 Crores and Rs.38,858 Crores respectively.
From the Table 4.3 it can be clearly understood that NPSBs have an AAGR of
40.27 per cent in respect of profits and despite a decline in profits in other groups this
111
group has managed to increase their profits each year. Among the four groups
Nationalized Banks have a negative AAGR of 59.91 per cent, which is the lowest
among the groups. State Bank Group clocked AAGR of 14.53 per cent and OPSBs
had an AAGR of 31.24 per cent. The Annual Average Growth Rate in respect of
profitability of each bank group is clearly depicted in Figure 4.3.
Figure 4.3
Profitability
40.27
31.24
14.53
SBG NBs OPSBs NPSBs
-59.91
4.10 CONCLUSION
Branch statistics show a steady increase in all four groups. With an annual
average growth rate of 35.83 per cent the NPSBs tops the core group in opening up
branches. There was a considerable and steady increase in the number of branches in
the case of other bank groups also. SBG has an AAGR of 8.25 per cent, Nationalized
Banks AAGR stood at 15.55 per cent and the OPSBs AAGR was 13.77 per cent. The
reasons, mainly for this steady increase are the relaxation of licensing norms by the
apex bank of India and bankers say the government's financial inclusion program that
aims to provide banking services across 6,25,000 villages has also led to the increase
in numbers of rural and semi-urban branches. The other reason being the banks needs
112
to improve their geographical reach, hence banks are trying to cover areas which were
previously untapped by them, especially in rural areas where digital banking is not so
popular, banks cannot service the rural population with alternate banking channels
they have to stick with brick and mortar branches.
Reserve Bank of India has issued new branch expansion norms in a bid to take
banking services to the remote locations of the country, the Reserve Bank of India has
permitted the opening of mini branches or banking outlets across the country for all
domestic scheduled commercial banks except Regional Rural Banks without having
to take permission from the regulator on a case by case basis. In this guideline
released the central bank said that banks need to open at least 25% of their banking
outlets in a year in unbanked rural centres4. For the purpose RBI has defined the
banking outlet as a “fixed point service delivery unit manned by either the bank staff
or its business correspondents where services of acceptance of deposits encashment of
cheques withdrawal or lending of money are provided”. The RBI has clarified that
ATM kiosks, cash depositing counters and mobile branches will not be treated as
banking outlets. They have to be left open for at least four hours per day for 5 days in
a week manned either by business correspondents or by bank officials. If the space is
not kept open for the minimum hours mentioned it will be considered as a part time
banking outlet.
Banks are the lifeline of the Indian financial systems. They offer services to
the length and breadth of the country. India’s banking system was burdened with
Rs7.29 lakh crores of gross non-performing assets (NPAs) about 5% of the country’s
GDP, at the end of March 2017. All bank groups except New Private Sector Banks
(NPSBs) show decline in profit while NPSBs showed an increasing trend when
comparing profit from 2011 to 2017 with an interval of one year. The annual average
113
growth rate of the NPSBs is 40.27 per cent. They have the highest annual average
growth rate among the four core groups. The reasons for the decline in profits are
Non-Performing Assets (NPA) or bad loans in the State Bank Group and The
Nationalized Banks have breached the tolerance level of RBI hence required
corrective action. Excessive provisioning for bad debts together with high market
volatility and demonetization procedure had hit the banks negatively.
The banking scene in India has undergone a thorough change in the past
decade, with globalization and the financial inclusion process and the endeavour to
tap unbanked areas. The face of Indian banking is changing rapidly. Banks in India
will have to raise their bar to compete against the best in the world in the ever
changing global banking scenario. For a strong banking and financial system, banks
need to go beyond peripheral issues and tackle the significant issues like improvement
in profitability, efficiency and technology. The major issue that Indian banks need to
address as of now is the NPA and control over it if banks are to succeed, not just
survive, in the changing period.
114
REFERENCES
1. Gajdhane, A. (2012), “The Evolution of Banking in India”, Avishkar –
Solapur University Research Journal, Vol 2, 67-75.
2. Kunjukunju, B. (2008), “Commercial Banks in India – Growth, Challenges
and Strategies”, New Delhi: New Century Publications.
3. Krishnan, S. (2014), “Operational Efficiency and Service Quality of
Commercial Banks in India (Ph.D)”, Mahatma Gandhi University.
4. Reserve Bank of India. (2017), “Rationalisation of Branch Authorisation
Policy- Revision of Guidelines” (pp. 1-46). Mumbai: Department of Banking
Regulation.
115