Software Requirements Specification (SRS)
for Railway Reservation System
1. Introduction
1.1 Purpose
The purpose of this document is to define the software requirements for the Railway Reservation
System (RRS).
The system allows users to search for trains, book tickets, manage reservations, and access train
schedules online.
1.2 Document Conventions
This document follows IEEE Std 830-1998 standard for Software Requirements Specification (SRS).
1.3 Project Scope
- Search for trains based on source and destination.
- Check seat availability and fare details.
- Book, cancel, and modify tickets.
- Secure payments and ticket confirmation.
- View train schedules and real-time train tracking.
1.4 References
- IEEE Std 830-1998: Software Requirements Specification Standard.
- Online Ticketing System Guidelines.
2. System Description
2.1 Product Perspective
The Railway Reservation System is a web-based application integrated with a central railway
database.
2.2 Product Functions
- User authentication and profile management.
- Train search and seat selection.
- Secure payment processing.
- Ticket cancellation and refunds.
- Real-time train tracking.
2.3 User Characteristics
- Passengers: Book and manage train tickets.
- Railway Staff: Manage train schedules and bookings.
- Administrators: Oversee security and maintenance.
3. Functional Requirements
3.1 System Features
- Train Search & Seat Availability
- Ticket Booking & Payment
- Reservation Management
- Train Schedule & Live Tracking
- User Profile Management
3.2 Use Cases
- Ticket Booking: Users search, select, and book tickets.
- Ticket Cancellation: Users cancel bookings and receive refunds.
3.3 Entity Relationship Diagrams (ERD)
- Defines relationships between users, trains, reservations, and payments.
4. External Interface Requirements
- Web and mobile interfaces.
- Payment gateway integration.
- Secure user authentication.
5. Technical Requirements (Non-functional)
5.1 Performance
- Handles 10,000 concurrent users.
- Response time under 3 seconds for booking actions.
5.2 Scalability
- Expandable as new railway routes are added.
5.3 Security
- Implements data encryption and multi-factor authentication (MFA).
5.4 Maintainability
- Modular architecture for easy updates.
5.5 Usability
- Intuitive UI/UX design with multilingual support.
5.6 Multi-lingual Support
- Supports English, Hindi, and major regional languages.
5.7 Auditing and Logging
- Tracks transactions and user activities for security auditing.
5.8 Availability
- 99.9% uptime with failover mechanisms.
6. Open Issues
- Integration with government railway databases.
- Enhancing real-time tracking accuracy.